Student Handbook 2013-2014 - The Chang School - Ryerson ...

2013/14 StudenthandbookContentsImportant Dates 2Open House, Interviews, and Placement Assessments 6Open House........................................................................................................6Interviews and Placement Assessments......................................................6Enrollment 7First-Time Enrollment........................................................................................7Dates for Online Enrollment.............................................................................7Request or Reactivate a Student ID...............................................................7How to Enroll......................................................................................................8Online Enrollment.........................................................................................8In-Person Enrollment...................................................................................9Enrollment by Mail........................................................................................9Confirmation of Enrollment.............................................................................10Enrollment FAQ.................................................................................................10Ryerson Study Weeks at The Chang School FAQ......................................12ESL/EAL Online Placement Test....................................................................12Course Fees......................................................................................................12Non-Tuition Related Fees and Service Fees...............................................13Fees on Behalf of Student Groups and Third Parties...........................13University Fees............................................................................................13Fee Policies.......................................................................................................13Fee Rates...........................................................................................................14Income Tax Receipts.......................................................................................14Payment of Fees...............................................................................................14Refunds..............................................................................................................15“A/B” Courses..................................................................................................15Classroom Lookup...........................................................................................15Policies 16Academic Policies, Procedures, and Regulations.....................................16Engineering Students......................................................................................16International Students....................................................................................16Letters of Permission......................................................................................17Undergraduate Students................................................................................17University Standards.......................................................................................18Withdrawals.....................................................................................................18Cancellations...................................................................................19Cancelled Classes......................................................................................19Cancelled Courses.....................................................................................19Course Credit...................................................................................19Challenge Credits.......................................................................................19Course Substitution/Directive..................................................................19Transfer Credits...........................................................................................20Grades..............................................................................................20Final Grades.................................................................................................20Grade Appeals............................................................................................21Grade Point Averages................................................................................21Grading System...........................................................................................22Transcripts...................................................................................................23Student Information.......................................................................26Confidentiality of Student Records..........................................................26Online Identity/Email Policy......................................................................26Update Your Records.................................................................................26Services and Support 27Academic and Career Advising...................................................27About the Advisors.....................................................................................27Academic Bridging Courses (ABCs).......................................................27The Access Centre.....................................................................................28Competency-based Learning and The Chang School..........................28English Language Support........................................................................29Learning Success Centre..........................................................................29Library and Archives..................................................................................29Math Centre.................................................................................................30The Writing Centre.....................................................................................30Employment.....................................................................................31Career Development and Employment Centre......................................31WhoPlusYou................................................................................................31Financial...........................................................................................32Awards and Financial Aid.........................................................................32Merit-Based Awards..................................................................................32Ryerson Awards..........................................................................................32Need-Based Financial Aid........................................................................36Ryerson Bursaries......................................................................................36Government Assistance............................................................................36Part-time Canada Student Loans.............................................................36The Lifelong Learning Plan (LLP).............................................................36Health and Recreation...................................................................37Health Services...........................................................................................37Recreation and Athletics Centre (RAC)..................................................37Housing and Food...........................................................................38Food Facilities on Campus........................................................................38Housing and Accommodations................................................................38Other Services and Support.........................................................39Aboriginal Student Services.....................................................................39Ryerson Alumni...........................................................................................39Ryerson University Campus Store...........................................................39Centre for Student Development and Counselling................................39CESAR: Continuing Education Students’ Association of Ryerson......39CopyRITE Printing Service........................................................................40International Student Services................................................................40Lost and Found............................................................................................40Media and Instructional Technology.......................................................40Member Services Office...........................................................................41Office of Discrimination and Harassment Prevention Services.........41Office of the Ombudsperson.....................................................................42Project-Funds Allocation Committee for Students (P-FACS)..............42Ryerson OneCard........................................................................................42Security and Emergency Services..........................................................43Student Centre............................................................................................44Student Services Advisory Committee (SSAC)......................................44Used Book Room........................................................................................44contentsThe right credentials.The right connections.The right support.Registration in and Graduation from Certificate Program......24Registration in a Certificate Program......................................................24Graduation from a Certificate Program..................................................25Contact Us 45Campus Map 46The Chang School Student Handbook 2013–2014 1

Important DatesEnrollment/Transfer DeadlineFall 2013 Term Winter 2014 Term Spring/Summer 2014 TermFinal week to enroll in a course or transfer to another course.Business,DistanceEducation, andLanguage courses(including Englishand ESL/EAL)Other CoursesEnrollment/transfers must take place before the second scheduled class.Enrollment/transfers must take place before the third scheduled class.Withdrawal Deadlines: Classroom and Distance CoursesDeadlines to withdraw for classroom and distance courses, with associated financial and academic consequences as applicable. Students whodo not officially withdraw via RAMSS or through Enrollment Services and Student Records within the deadlines specified will be assigned afailing grade and charged the appropriate fees.Full Refund:Classroom andDistance Courses75% Refund:Classroom andDistance Courses:Courses of 39 orMore Hours inDuration50% Refund:Classroom andDistance Courses:Courses of 31 to 38Hours in DurationGood AcademicStanding, NoRefund: Classroomand DistanceCoursesFive business days before the course start dateFor courses of less than 31 hours in duration, no refund will be issued after the deadline for a full refundSingle-term 13-session courses: after the full refund deadline but prior to the fourth scheduled class of the courseMulti-term courses: after the full refund deadline but prior to the eighth scheduled class of the courseAfter the full refund deadline but prior to the second scheduled class of the courseFall term: Friday, November 15, 2013Winter term: Friday, March 28, 2014Spring/Summer termCourses that start in May and run twice per week for 7 weeks: Friday, May 30, 2014Courses that start in May and run once per week for 13 weeks: Friday, July 18, 2014Courses that start in June and run twice per week for 7 weeks: Friday, July 18, 2014For other courses, see Important Dates at www.ryerson.ca/ce.Withdrawal Deadlines: Classroom/InternetDeadlines to withdraw for courses that have both an Internet and in-class component, with associated financial and academic consequencesas applicable. Students who do not officially withdraw via RAMSS or through Enrollment Services and Student Records within the deadlinesspecified will be assigned a failing grade and charged the appropriate fees.Full Refund:Classroom/InternetCourses75% Refund:Classroom/InternetCourses: Coursesseven weeks orlessFive business days before the course start date75% Refund:Classroom/Internet Courses:Courses from eightto 13 weeksGood AcademicStanding,No Refund:Classroom/Internet Courses:Courses sevenweeks or lessGood AcademicStanding,No Refund:Classroom/InternetCourses: Coursesfrom eight to 13weeksGrade AppealsFall 2013 Term Winter 2014 Term Spring/Summer 2014 TermAfter the full refund deadline and up to 21 days after the course start dateAfter the full refund deadline and up to 24 days after the course start dateAfter the full refund deadline and up to 42 days after the course start dateSee Grade Appeals on the Chang School website at www.ryerson.ca/ce.Appeal Deadlines Friday, January 17, 2014 Friday, May 30, 2014 Friday, September 12, 2014Grade AppealsSee Grade Appeals on the Chang School website at www.ryerson.ca/ce.ApplicationDeadlinesFall 2013 Convocation:Saturday, June 1 until Friday, July 19– Apply on RAMSS (with graduationadministrative fee).Friday, August 16 – Final date to applyin person (with late application fee plusgraduation administrative fee).Friday, September 6 is the final date tocancel an Application to Graduate.Convocation (Graduation Ceremony)Please visit www.ryerson.ca/convocation for specific ceremony dates and times.Fall 2013 Convocation will be heldWednesday, October 16 – Thursday,October 17.Spring 2014 Convocation:Friday, November 1 until Monday, February24 – Apply on RAMSS (with graduationadministrative fee).Friday, March 14 – Final date to apply(with late application fee plus graduationadministrative fee).Friday, May 9 is the final date to cancel anApplication to Graduate.Spring 2014 Convocation will be heldWednesday, June 4 – Friday, June 13.Important DatesAfter the full refund deadline and up to 12 days after the course start date4 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 5

open houseOpen House,Interviews, andPlacementAssessmentsOpen HouseFall 2013Thursday, August 22, 20134:30 p.m.–7:00 p.m.Location: 350 Victoria StreetWinter 2014Tuesday, November 26, 20134:30 p.m.–7:00 p.m.Location: 380 Victoria StreetSpring/Summer 2014Thursday, March 27, 20144:30 p.m.–7:00 p.m.Location: 380 Victoria StreetThe evening Open House sessions are designed to welcomeyou into the Chang School community and to help you makeinformed decisions about your program of choice. Heldon campus, these Chang School-wide events provide bothprogram-specific and general student-life information:▸▸learn about the program of your choice▸▸ask specific questions about admission requirements▸▸receive practical advice that will help you plan youracademic pathRepresentatives will also be on hand to discuss the followingservices and information:▸▸academic advising services▸▸career and student services▸▸library services, email, and student accounts▸▸admission to part-time undergraduate degree programs▸▸enrollment procedures▸▸important deadlines, dates, and contactsInterviews and Placement AssessmentsSeveral Chang School certificate programs and coursesrequire you to attend an interview or placement assessmentbefore you enroll. Please review the Certificate AdmissionRequirements and the course prerequisites to determine ifan interview is required. For further information, contact TheChang School at 416.979.5035 or ce@ryerson.ca.EnrollmentUse the web and enroll today!To enroll online, you must have a valid student identificationnumber. You will need an active Ryerson Online Identity andpassword. If you have a student email account at RyersonUniversity, then you have a Ryerson Online Identity andpassword. If you are a new student and need a RyersonStudent ID, visit Request a Student ID. If you can’t rememberyour password, visit my.ryerson.ca, click “Can’t login?” andthen “Students” to reset your password. You will also need avalid Visa, MasterCard, or American Express to pay the totalcourse fees.Enroll online if you meet all the conditions listed above.If you are interested in registering in a certificate, visitRegistration in a Certificate Program for more information.First-Time EnrollmentNew students must obtain a Ryerson University Student IDbefore they can activate their Ryerson University studentaccount, register in a certificate program, or enroll in coursesonline.Note: Students without a Student ID can otherwise onlyenroll in-person or by mail.Have you previously applied to or attended Ryerson? If theanswer is yes, you already have a Ryerson Student ID. VisitRequest a Student ID for details.Dates for EnrollmentNote: If you are enrolling in a course that requires an interviewor placement assessment, you must enroll in person orby mail.Dates for In-Person and Online EnrollmentOnline and in-person enrollment commences on thefollowing dates and continues, space permitting, until secondscheduled class for courses in Business, Distance Education,and Languages (including English and ESL/EAL); thirdscheduled class for all other courses.▸▸Fall term: Commences Monday, July 15, 2013Special Saturday In-person Enrollment: September 7,2013, from 9:30 a.m. to 12:30 p.m.▸▸Winter term: Commences Monday, August 26, 2013Special Saturday In-person Enrollment: January 11, 2014,from 9:30 a.m. to 12:30 p.m.▸▸Spring/Summer term: Commences Monday,March 17, 2014Special Saturday In-person Enrollment: May 3, 2014,from 9:30 a.m. to 12:30 p.m.Dates for Mail-in Enrollment▸▸Fall term: Monday, July 15, 2013–Friday, August 30, 2013▸▸Winter term: Monday, August 26, 2013–Friday,November 1, 2013▸▸Spring/Summer term: Monday, March 17, 2014 –Friday,April 4, 2014Dates for Priority Enrollment (Full payment required)If you are registered in a Chang School certificate program,you are entitled to enroll in advance of the regular enrollmentperiods. You will receive priority consideration for acceptancein your chosen course(s) and avoid the possible disappointmentof filled classes.▸▸Fall term: Monday, July 2, 2013–Friday, July 12, 2013▸▸Winter term: Monday, August 12, 2013–Friday,August 23, 2013▸▸Spring/Summer term: Monday, March 3, 2014–Friday,March 14, 2014Request a Student IDNew students must obtain a Ryerson University Student IDbefore they can obtain a Ryerson University account, registerin a certificate program, or enroll in courses online; newstudents without a Student ID can otherwise only enrollin-person or by mail.How it Works▸▸Complete the online form to request a Student ID fromStudent Records. You will immediately receive an emailconfirmation of your Ryerson Student ID details to theemail provided on the request form. To ensure a uniqueidentity within our database, further validation maybe required; in these situations, you will receive yourStudent ID details within two business days (Monday–Friday) of your request.▸▸Once you have been issued a Student ID, please allow 24hours before activating your Ryerson University accountvia www.ryerson.ca/accounts.▸▸You will then be able to log into the services that allowyou to complete your course enrollments online. Allpolicies including payment of fees, official withdrawalfrom courses, and course requisites will apply. VisitOnline Enrollment for more information.What You NeedYou will be asked to provide your name, address (in-Canadaonly), email address, and other information required by law.We will not require you to provide any information other thanwhat is necessary to create your Student ID.For more information about the use of your personal dataand your privacy rights, please see the Collection and Use ofInformation statement for the Ryerson University StudentID Request.Enrollment6 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 7

EnrollmentHow to EnrollOnline EnrollmentContinuing education students can enroll for courses onlineusing the shopping cart feature.Before you begin, you must have the following:▸▸a Ryerson Online Identity and password▸▸If you have a student email account at RyersonUniversity, then you have a Ryerson Online Identity. Ifyou can’t remember your password, visit my.ryerson.ca,click “Can’t login?” and then “Students” to reset yourpassword. If you don’t have a Ryerson Online Identity,you can get one at www.ryerson.ca/accounts.▸▸your web browser and Internet security softwareconfigured to allow for JavaScript and cookies▸▸a valid Visa, MasterCard, or American Express to pay thetotal course feesNotes: If you can’t meet these three requirements, usethe in-person or mail-in options for enrollment. Your nextenrollment can be done online if you resolve the issues above.New students must obtain a Ryerson University StudentID before they can activate their Ryerson Universitystudent account, register in a certificate program, or enroll incourses online.Note: Students without a Student ID can otherwise onlyenroll in-person or by mail.Have you previously applied to or attended Ryerson? If theanswer is yes, you already have a Ryerson Student ID. VisitRequest a Student ID for details.Read the course description(s) carefully to ensure thatthe course(s) that you wish to enroll in does not require aninterview, a placement assessment, or any prerequisites thatyou have not taken. Online enrollments will not be acceptedfor courses requiring an interview or placement assessmentthat has not been completed.Notes for Undergraduate Students:Please enroll using RAMSS for courses applicable to yourdegree program.If enrolling in a continuing education course that is to beused for your undergraduate degree requirements, and inthe calculation of your cumulative grade point average andacademic standing, you must cross-enroll in the continuingeducation course by selecting the Undergraduate Career(UGRD) when enrolling online through RAMSS. In this case,you will not require a credit card to complete your transaction;you will be invoiced. However, you will be invoiced the ChangSchool course fee.If you are registered in both a certificate program and anundergraduate degree program and the continuing educationcourse you wish to take is applicable towards your certificate,you must select your Continuing Education Career (CNED)when enrolling online. In this case, you will require a creditcard to complete your transaction.Instructions for Enrolling OnlineStep 1: Course SelectionGo to Courses and Programs.Choose your courses using the Course Search tool or bybrowsing Courses by Subject or Areas of Interest.To view course details and availability, click on a courselink (e.g., CACC 100 – Introductory Financial Accounting).“Add to cart” will appear next to available scheduling options.To add a course to your shopping cart, click the “Add tocart” button. Selecting courses in different terms will resultin one shopping cart per term. Click “View cart” to see asummary of the contents in each of your shopping carts.Step 2: Checking-Out Your Shopping CartClick “Checkout” on the associated shopping cart. A screenlisting the courses in your shopping cart will appear.To remove a course from the shopping cart, click “remove.”The shopping cart page will refresh and remove that courseoffering from your list.To add another course to the cart before checking out,click “Find another course” to browse for more courses. Noinformation will be lost from your cart while you search.To enroll and pay for the contents of the shopping cart,click “Enroll.”To continue the enrollment process, click “Proceed.”Step 3: Logging in to RAMSSAfter clicking “Proceed,” a window will open to transmit yourshopping cart to Ryerson University’s registration system,RAMSS (located at my.ryerson.ca). If a Security Alert screenappears, asking for permission to proceed, click “Yes” or thewindow will close and your shopping cart will be emptied.Next, log-in to my.ryerson.ca by entering your Ryerson OnlineIdentity and password. Click “Login.”Notes: RAMSS underwent a system upgrade in November,2011, and it is critical that you clear your browser cache andcookies before accessing RAMSS on each computer you use.When you click on the RAMSS tab in my.ryerson.ca,RAMSS will open in a new window. If your browser haspop-up windows blocked, you will need to choose the option“always allow pop-ups for this site” in order for RAMSS toopen. Note that your my.ryerson session will remain activein the original window.If you do not have an Online Identity, you will not be ableto proceed with online enrollment. Upon return to the ChangSchool website your shopping cart will be emptied. If youcan’t remember your Online Identity password click “Can’tlogin?” then “Students” to reset your password.Step 4: Confirming Your Course SelectionThe classes from the term-specific shopping cart are nowdisplayed in RAMSS. You will have 20 minutes to completeyour enrollment. Click the “Enrollment Shopping Cart” tocontinue. Then select your terms.Select the course and click “enroll.” Proceed to step 3 of4. RAMSS will indicate if there are any problems preventingyour enrollment.Step 5: Payment for Your CourseReview the summary on the Enrollment Confirmation screen,which includes all course fees applicable to your transaction.Enter your credit card details and click “make a payment.”If you do not complete this step, or if the credit card paymentcannot be processed, your enrollment transaction will becancelled.A confirmation screen appears indicating that the paymentand enrollment was successful. Once you receive theconfirmation, you may continue to use RAMSS or you mayreturn to the Chang School website by closing the my.ryerson.cabrowser window. If you had multiple shopping carts, repeatsteps 2-5 for each one.Please bring a copy of your RAMSS enrollment to your firstclass and have it available for the duration of your course(s).Students not actually enrolled in a course are not permittedto attend class.In-Person EnrollmentYou can add, swap, and drop courses in person.Instructions for Enrolling in Person1. Read the course description(s) carefully to ensure thatthe course(s) you wish to enroll in does not require aninterview, a placement assessment, or any prerequisitesthat you have not taken. In-person enrollments willnot be accepted for courses requiring an interview orplacement assessment that has not been completed.2. Complete and submit the In-person Enrollment formavailable at Enrollment Services and Student Fees(Podium, lower ground floor, room POD64, 350 VictoriaStreet). Please bring your photo ID with full payment ofyour fees when you come to enroll. All fees must be paidin full at time of enrollment. You will be immediatelydropped from all associated courses for non-payment offees. Any students with outstanding fees will be requiredto clear their debt before any further enrollments.3. Enrollment forms will be accepted before the thirdscheduled class if space is still available; however, inBusiness, Distance Education, and Language courses(including English and ESL/EAL), you must enroll beforethe second scheduled class.4. Please check individual course descriptions to confirmstart dates.Please bring a copy of your RAMSS enrollment to your firstclass and have it available for the duration of your course(s).Students not actually enrolled in a course are not permittedto attend class.Enrollment by MailYou can add, swap, and drop courses by mail.Instructions for Enrolling by Mail1. Read the course description(s) carefully to ensurethat the course(s) that you wish to enroll in does notrequire an interview, a placement assessment, orany prerequisites that you have not taken. Mail-inenrollments will not be accepted for courses requiring aninterview or placement assessment.2. Obtain and complete the Mail-in Enrollment Formin Form and Documents. Please note: the Mail-inEnrollment Form is for mailing purposes only and willnot be accepted for in-person enrollment.3. Return the completed form and full payment of thecourse fees to Enrollment Services and Student Records,Ryerson University, 350 Victoria Street, Toronto,Ontario, M5B 2K3. Mail-in enrollment requests will notbe accepted unless full fees are enclosed. (Postdatedcheques will not be accepted.)4. If the dates listed below are met, the enrollment will beconfirmed by email. If not, every effort will be made toconfirm your enrollment prior to the start of classes.5. There is no guarantee of consideration for enrollmentforms received after the dates listed below.Please bring a copy of your RAMSS enrollment to your firstclass and have it available for the duration of your course(s).Students not actually enrolled in a course are not permittedto attend class.Enrollment8 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 9

EnrollmentConfirmation of EnrollmentOnlineYou will be able to check your enrollment online atmy.ryerson.ca. Click on the RAMSS tab for your class schedule.In-PersonYour fees receipt will be issued upon payment of your tuitionfee at the Enrollment Services and Student Fees office. Nofurther statements of confirmation will be mailed to you.By MailIf you meet the enrollment deadlines, you will receive yourconfirmation by email.Students are academically and financially responsible forall enrolled courses and fees incurred unless they formallywithdraw in writing or online via RAMSS by the appropriateUniversity deadline dates (whether or not they attend a class).Enrollment FAQ1. Are all courses scheduled every term?No; all courses are not scheduled every term. Check Coursesand Programs to plan ahead to ensure that you will be ableto take the courses you need/want.2. What is an Interview or Placement Assessment, and how do Ifind out if the course I’m planning to take requires one?Some courses require an interview and/or placementassessment before you can enroll. See Interviews andPlacement Assessments for a list of affected programs.3. What is an Open House session, and how do I find out if thecourse I’m planning to take has one?Open House sessions are free events that give you anopportunity to meet with course and program representativesin a one-to-one or small group setting. Open Housesessions are associated with programs, so consult Coursesand Programs to find out what program the course you’reinterested in is part of. Then see Open House for detailsand dates.4. What are prerequisites, precursors, and corequisites?Prerequisite means that you must pass Course A before takingCourse B. The course description in Courses and Programswill tell you what prerequisites, if any, are required.Precursor means that you must have taken Course A beforetaking Course B, but you do not have to pass Course A beforetaking Course B. You must, however, pass Course A to qualifyfor a certificate, diploma, or degree.Corequisite means that you must take Course A prior to, orconcurrently with, Course B.5. How do I find out if a course has any specific admissionprerequisites?Check the course description in Courses and Programsto see if it has specific admission prerequisites. You canalso speak to the program coordinator at an Open Housesession, or drop into The G. Raymond Chang School ofContinuing Education office (Heaslip House, 297 VictoriaStreet). In some cases, your prior professional experiencemight serve as a substitute for a prerequisite. In other cases,you may be asked to provide transcripts, and possibly coursedescriptions or outlines of courses taken elsewhere thatmay also fill the prerequisite requirement. If the programcoordinator is unable to resolve your situation, you mightbe referred directly to Admissions for formal assessmentand resolution.See also Academic Bridging Courses to find out how youcan fill the prerequisite requirements you need in order tobe considered for admission to a Chang School certificateprogram. Note: Academic Bridging Courses are continuingeducation equivalents, and do not count as Grade 12 Ucourses or high school credits. They cannot be used towardsobtaining an Ontario Secondary School Diploma (OSSD).6. What do I do if I don’t have my Grade 12 U Courses?Sometimes students are not accepted into the Ryerson’sfull-time degree programs because they don’t have all therequired Grade 12 U (or high school equivalency) courses.This doesn’t mean you have to go back to high school –The G. Raymond Chang School of Continuing Educationoffers Grade 12 U-level courses in English, mathematics,chemistry, biology, and physics during the evenings. For moreinformation on scheduling, see Academic Bridging Courses.Note: Academic Bridging Courses are continuing educationequivalents, and do not count as Grade 12 U courses or highschool credits. They cannot be used towards obtaining anOntario Secondary School Diploma (OSSD).7. Where do I find a course’s start and end dates?The course description for each course listed in Courses andPrograms includes the course’s start and end dates for eachof the terms in which it is offered. Note that if the coursedescription is lengthy, you might have to scroll down the pageto find the table of times and dates.8. Is space available in the course I’m planning to take?In Courses and Programs, course availability is indicated ona real-time basis for terms open for enrollment.9. Is financial aid available to help me pay my tuition fees?See Awards and Financial Aid for detailed information aboutmerit-based awards and need-based bursaries and governmentassistance available to Chang School students.10. Can I get OSAP for continuing education courses?It is possible to receive government assistance to study throughThe G. Raymond Chang School of Continuing Education.Please note, however, that restrictions do apply. First, youmust be registered in an approved certificate program and youmust be taking at least 60 percent of a regular course load.For complete details and the most up-to-date information onOSAP, contact the Student Financial Assistance office.11. How do I pay my course fees?See Fees to find information about how and when to pay, feerates, fee policies, ancillary fees and service charges, refunds,and more. All fees must be paid in full at time of enrollment.Any students with outstanding fees will be required to cleartheir debt before any further enrollments are processed.International Students: After enrolling and paying foryour course, you are required to obtain a valid Study Permitfrom Citizenship and Immigration Canada for your period ofstudy if your studies will last longer than six months. ContactInternational Student Services for more information.12. Where can I find information about important dates suchas enrollment periods, withdrawal, transfer, and grade appealdeadlines?Important Dates lists important dates for the Fall, Winter,and Spring terms.13. Where can I find out about Ryerson’s formal policies on issuessuch as refunds, withdrawals, transfers, letters of permission,grades, and appeals?See Policies to familiarize yourself with important policyinformation before enrolling.14. When do I enroll for the course I’m planning to take? Is therea cut-off date?Enrollment periods are listed on the Important Dates page.You can enroll in courses right up until the time the coursestarts; but remember, courses are available on a first-come,first-served basis. Many of our courses are very popular andfill up long before the start date of classes so it’s best to enrollas soon as you’ve made up your mind.15. Should I register in a certificate program as well as in mychosen courses?On your resumé, saying that you have successfully completeda certificate in a coherent program of study can crediblydemonstrate a fully developed skill. If you’re pretty sure youwould like to complete a certificate, it’s wise to register assoon as possible. See Registration in a Certificate Programfor more information.One other advantage of being a certificate student is thatyou will have priority enrollment privileges in the future. Thismeans that before each new term, for a specified period oftime, certificate students are able to enroll in courses beforeany other new or returning students. Also, only courses takenAFTER registration in the certificate will be included in yourgrade point average (GPA), although you will still receivecredit for any previous courses you’ve taken.You MUST register in a certificate program before youfinish 50 percent of the program’s course requirements.16. How can I find out where my classes will be held?Look up the location of your classroom and your instructor’sname on Classroom Lookup (Note: locations are not finalizeduntil 3:00 p.m. the first day of class). On the evening of yourfirst class of the term, lists of the locations of all classesto be held that night will be posted in the lobbies of theLibrary Building and Heaslip House. Please note your sectionnumber to avoid going to the wrong room. It’s a good ideato arrive on campus 10 or 15 minutes earlier than normalthat night because you might spend a little time finding yourclassroom.17. How can I find out which texts to buy?On the first night of class, your instructor will provide acourse outline detailing course content, assignments,evaluation break-down, and a list of the required texts andmaterials. Often during this first class, time is taken out toensure you can get to the Ryerson University Campus Storethat evening before it closes. Unless you are enrolled in aweek-long intensive course that requires advance preparation,you will not be expected to have prepared anything for thefirst class.18. How do distance education students find out which texts tobuy, and how do they order them?Distance education students can access information aboutcourse materials specific to the course they are taking at theDistance Education Course Materials page. Students can thenorder and purchase the materials online through the RyersonUniversity Campus Store or they can visit the campus storeand purchase the materials in person.Enrollment10 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 11

EnrollmentRyerson Study Weeksat The Chang School FAQIn May 2011, the Ryerson Senate passed a motion introducinga Fall Study Week; as a result, Ryerson University haschanged from a 13-week term to a 12-week term (except forEngineering) to accommodate the break in both the Fall andWinter terms. This has resulted in a number of other changesat Ryerson and The Chang School.1. What is a “12-week term”?A 12-week term consists of 12 weeks of classroom sessions,with an additional week set aside at the end of the term forthe final examination or other final assignments.2. How many course hours will the 12-week term involve?Course durations will be adjusted to match the new 13-weekschedule. For example, 56-hour courses will become 52-hourcourses, 42-hour courses will become 39-hour courses, and21-hour courses will become 19.5-hour courses. Programsoffered by Gateway for International Professionals, Programsfor 50+, Spanning the Gaps, and workshops offered by allprogram areas will be reviewed and adjusted if required andas appropriate. See Question 4 for further information aboutexceptions.3. When are the Study Weeks for Chang School students?The Chang School will observe both of the Ryerson StudyWeeks:▸▸Fall Study Week: Thanksgiving week, October 12,2013–October 18, 2013; classes resume October 19, 2013▸▸Winter Study Week: Family Day week, February 15, 2014–February 21, 2014; classes resume February 22, 2014▸▸Most classes will not run during these weeks.4. Which Chang School courses will run during the Study Weeks?Some types of course delivery modes, such as half-termcourses, intensive courses, accelerated courses, andworkshops, may not observe these Study Week breaks due totheir condensed schedules. Consult individual courses listingson the Chang School website for specific information aboutcourse durations and dates, or consult the course outlineprovided by your instructor.5. Are distance education courses affected by the Study Weeks?Yes. Full-term distance education courses will observe theStudy Week breaks unless otherwise noted. Accelerated andhalf-term distance education courses will run through theStudy Weeks. Please check the individual course listing oryour course outline to see the exact schedule for your course.6. Have start dates for The Chang School’s terms changed?Classes for The Chang School’s Fall term will start during thesecond week of September, one week later than the RyersonFall term, with a few exceptions. Classes for The ChangSchool’s Winter term will start during the second week inJanuary (no change), which will align Chang School classeswith the start of the Ryerson Winter term. Classes for theSpring/Summer terms will start during the first week in May(no change). Please check the Chang School website for theexact schedule for your course.7. Is the cost per course less, considering hours are nowreduced?There are no changes in the course fees. The courses willcover the same content as in the past, but the instructors willbe using different approaches to present the material in orderto accommodate the new term structure.ESL/EAL Online Placement TestMany English as a Second/Additional Language coursesrequire an online placement test prior to enrollment.Interested students can access this test online to determinethe appropriate level of study.1. Go to www.ryerson.ca/french/englishtest.html.2. Complete all sections of the online test.3. You will receive an email within five business days withyour course placement. (Note: During the months ofJuly and August, the ESL/EAL Online Placement Testresponse time will be up to 10 business days).4. Print the email and bring it to Enrollment Services andStudent Fees to enroll in your course(s).5. Take a copy of the course placement email to yourfirst class.Course FeesFees are noted at the end of each course description inCourses and Programs. Fees are quoted in Canadian fundsand are the Regular Fee Rate and International Fee Rate.You pay your fees when you make your application to enroll,whether you enroll online, by mail, or in person.Enrollment provides detailed information about theenrollment process.For fee payment procedures, see Payment of Fees. See alsoFee Policies, Non-Tuition Related Fees and Services Charges,Refunds, and Income Tax Receipts. Part-time degree studentsshould refer to the Undergraduate Calendar.Can I get financial assistance to help pay my fees?Awards and Financial Aid lists all need-based financial aid(including government assistance) and merit-based awardsavailable to continuing education students, along with eligibilitycriteria, how to apply, application deadlines, and more.What are international student fees?International Students explains how to calculate theInternational Fee Rate for courses. It also provides additionaldetails about services and information for international students.International Students: Ryerson University is currentlyunable to offer financial assistance to international continuingeducation students. All international students are encouragedto explore home government or private sources of fundingprior to arriving in Canada.Full-Time Students: Ryerson Undergraduate full-timeprogram students who enroll in continuing education coursesthrough The Chang School will be charged the applicableChang School course fee(s).Non-Tuition Related Feesand Service ChargesFees for all continuing education students include ancillaryfees and may also include additional charges:▸▸material fees▸▸late fee service charges▸▸NSF cheques/denied credit card authorization feesFees on Behalf of Student Groups and Third PartiesCanadian Federation of Students (CFS) FeeA fee of $2.38 per student, per course enrollment, is levied forthe Canadian Federation of Students.Continuing Education Students’ Associationof Ryerson (CESAR) FeeA fee of $12.08 per student, per course enrollment, is collectedby the University on behalf of CESAR for all courses of 30hours duration or more. Course fees have been adjusted,where appropriate, to include this fee.Oakham House FeeA fee of $1.00 per student, per course enrollment, is leviedfor Oakham House support and is included in the course fee.This fee is assessed against all courses for which the CESARfee applies.Student Campus Centre Development FundA fee of $0.50 per student, per course enrollment, is levied insupport of the student centre.University FeesAccess Copyright FeeA fee of $2.60 per student, per Continuing Education creditcourse, is levied for copyright material fees.Access Campus Centre FeeA fee of $2.50 per student, per course enrollment, is levied insupport of the student centre.Student Services FeeA fee of $6.32 per student, per course enrollment, is leviedfor Student Services.Recreation and Athletics Centre (RAC) FeeA fee of $0.50 per student, per course enrollment, is leviedfor RAC capital support and is included in the course fee.This fee is assessed against all courses for which the CESARfee applies.Material FeesIn some courses a portion of the total course tuition fee includesa material fee for learning material or clothing retained by thestudent. For the refund policy that applies to these courses,please refer to the Material Fees note under Refunds.Late Fee Service ChargesThere is a late fee service charge of 1.25% per month (16.08%effective annual rate) assessed on any unpaid balance in astudent’s account.NSF Cheques/Denied Credit Card AuthorizationAny student who tenders a cheque or uses a Visa, MasterCard,or American Express credit card which is subsequently nothonoured by the banking institution will be charged $50 bythe Enrollment Services and Student Fees office. Paymentfor outstanding fees plus the $50 must be made by certifiedcheque or money order, payable to Ryerson University.Fee PoliciesChangesEvery effort is made to adhere to the details outlined on thiswebsite, although courses, fees, days, hours of instruction,and instructors are subject to change without prior notice.Note: Fees charged by Ryerson are approved annually bythe Board of Governors for an academic year. Ryerson reservesthe right to make changes in both the fees and procedureswithout prior notice.Students are academically and financially responsible forall enrolled courses and fees incurred unless they formallywithdraw in writing or online via RAMSS by the appropriateUniversity deadline dates (whether or not they attend a class).HSTSome courses are subject to HST and where applicable it isincluded in the total fee. Course fees that contain HST have“Tax Included” noted beside the fee.Outstanding Fees and CostsAs a student, you are personally responsible for paying thefollowing:▸▸library fines▸▸fees for services rendered▸▸costs incurred for damage to, or loss of, UniversitypropertyNon-payment of fees/costs will result in the withholdingof grades and transcripts, issuance of official Universitydocumentation, ineligibility for enrollment, and any otheraction deemed appropriate by the University. Ryerson cannotbe held responsible for debts incurred by individual studentsor student organizations.If you have any outstanding fees owed to Ryerson,any payment will first be applied to the existing balance.Enrollment for courses in the next term is not permitted ifthere is any outstanding fee balance.Enrollment12 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 13

EnrollmentFee RatesThere are two academic fee rates: Regular and International.Regular Fee RateThe Regular Fee Rate is for Canadian citizens, PermanentResidents, and international students who are specificallyexempted by government regulations from the InternationalFee Rate.International Fee RateThe International Fee Rate is for student visa, visitor visa,and students who have not provided proof of exempt status.The fees quoted online are in Canadian funds and are theRegular Fee Rate. The International Fee Rate for continuingeducation students is two and a half (2.5) times the regularstudent tuition fee for credit courses. The International Feeapplies to degree credit courses only.For further information on the calculation of theInternational Fee Rate, see International Students.If you are exempted from the International Fee Rate, originalsupporting documents must be presented to EnrollmentServices and Student Fees office. Photocopies are notacceptable. If you do not provide the supporting documents, orare unable to provide the required documentation at the timeof enrollment, you will be required to pay the InternationalFee Rate.It is your responsibility as an international studentto determine the fee rate for the course(s) for which youintend to register. The individual course listings state onlythe Regular Fee Rate. If your immigration status changes,you must bring in official documentation by the publisheddeadline to have your fees revised for the current term. If youmiss the deadline, the change will apply to the following term.It is not possible, under any circumstance, to retroactivelychange you Fee Rate once the deadline has passed.Deadline Dates▸▸Fall 2013: November 1, 2013▸▸Winter 2014: January 31, 2014▸▸Spring/Summer 2014: June 15, 2014For further information, see International Students.Income Tax ReceiptsTuition, education, and textbook amounts certificates(T2202A) will be available online at my.ryerson.ca by the endof February if your fees per course enrollment per term are$100 or more. Please direct all inquiries to the EnrollmentServices and Student Fees office.A duplicate hard copy of the income tax receipt may beobtained, upon payment of a $20 fee, from the EnrollmentServices and Student Fees office, Podium, lower ground floor,room POD64, 350 Victoria Street. Phone 416.979.5136 formore information.Income tax receipts totaling more than $100 per enrollmentare deductible personal income tax credits.Non-Deductible FeesFees that are included in the total cost of your enrollmentthat are not eligible for claim on your education deductioncertificates (T2202A) are membership in the ContinuingEducation Students’ Association of Ryerson (CESAR),Canadian Federation of Students (CFS) Fee, Material Fees,and GST/HST (where applicable).Payment of FeesNote: Fees charged by Ryerson are approved annually by theBoard of Governors for an academic year. Ryerson reservesthe right to make changes in both the fees and the procedureswithout prior notice.All fees must be paid in full at time of enrollment. Anystudents with outstanding fees will be required to clear theirdebt before any further enrollments are processed.Students are academically and financially responsible forall enrolled courses and fees incurred unless they formallywithdraw in writing or online via RAMSS by the appropriateUniversity deadline dates (whether or not they attend a class).Fees are payable to Ryerson University by money order,cheque, Visa, MasterCard, American Express, or debit card.Effective August 30, 2013, Ryerson will no longer acceptpayments for tuition or associated service fees. Cash paymentsare accepted for in-person enrollments. Do not send cashthrough the mail. Duplicate payment receipts for mail-inenrollments will not be mailed to the student. Duplicatepayment receipts for employee reimbursement are availableonline by selecting “My Account Summary” in RAMSS atmy.ryerson.ca.Please note that postdated cheques are not accepted. Whenenrolling by any method, if you offer payment by cheque oruse a Visa, MasterCard, or American Express credit card thatis subsequently not honoured by the financial institution,you will be charged a $50 fee by the Enrollment Servicesand Student Fees office. Payment for outstanding fees plusthe $50 must be made by certified cheque or money order,payable to Ryerson University.Income tax receipts totaling more than $100 per enrollmentare deductible personal income tax credits.Late Fee Service ChargesThere is a late fee service charge of 1.25% per month(16.08% effective annual rate) assessed on any unpaid balancein a student’s account.RefundsTo be eligible for a tuition fee refund, students must officiallywithdraw from their course by the appropriate deadline.Official withdrawals are accepted in the following ways:▸▸online at my.ryerson.ca (RAMSS)▸▸in person at Enrollment Services and Student Fees▸▸by fax at 416.979.5236▸▸by mail, postmarked by the appropriate deadlineNonattendance of a course is not considered an officialwithdrawal. See Withdrawals for more information.Note: Students who are registered in a part-time degreeprogram must refer to the Full- and Part-Time UndergraduateCalendar for the refund policy.Refund DeadlinesFor the complete list of refund deadlines, see Important Dates.Exceptions to Refund PolicySome seminars/workshops publish specific refund policiesthat supersede the above, see Important Dates.Material FeesSome course fees consist of a tuition portion and a materialportion. Individual course descriptions specify if their feesinclude a material component. For these courses, the materialfee is refunded only to registrants who officially withdrawfive business days prior to the first scheduled class (see FullRefund at Important Dates). After this time, the material feeis non-refundable.Receipt of RefundsIf a student withdraws/drops a course online, by mail, or inperson, according to Ryerson’s official deadline dates, anyapplicable refund will be automatically processed within 30days. Refunds are mailed or credited to the student’s creditcard. Please note that credits to your credit card may take upto 45 days to appear on your statement. We regret that wecannot accept a telephone call or notification to an instructoras withdrawal or eligibility for a refund.Refunds for cancelled courses will be processedautomatically and a refund cheque mailed (or a credit issuedto your credit card) within 30 days. If you do not receiveyour refund within 30 days, please telephone the EnrollmentServices and Student Fees office at 416.979.5136.“A/B” Courses“A/B” courses are multi-term courses. For example, if youenroll in CBLG 10A/B you will be enrolled in CBLG 10A forthe selected term, and later automatically enrolled in CBLG10B for the subsequent term. The automatic enrollmentusually occurs near the completion of “A” term, and thereforethe “B” term will not appear on your schedule of classes untilthat time.Classroom LookupThe Classroom Lookup tool allows you to select a term andtype the course number (Subject and Catalog #) and click“Search” to see the names of the instructors and classroomlocations.▸▸Instructors and classrooms are subject to change.▸▸Classroom listings are finalized by approximately 3:00p.m. the first day of the course in question. Listings thatappear before 3:00 p.m. are tentative.▸▸Campus Maps will help you locate classrooms.Tips▸▸A single-term course code consists of a four-letter Subjectand a three-digit Catalog Number (e.g., “CACC 100”).▸▸A multi-term course consists of a four-letter Subject anda two-digit Catalog Number followed by “A” or “B”. “A”corresponds to the first half and “B” corresponds to thesecond half of the course (e.g., “CBLG 10A” and “CBLG10B”).▸▸To see all of the courses within a Subject for a given term(e.g., all “CACC” courses), simply type in the Subjectportion of the course code.▸▸Course codes that do not start with the letter “C” andhave only three letters are for courses that are notoffered by The G. Raymond Chang School of ContinuingEducation. Listings for these courses are not availablethrough this service.Enrollment14 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 15

PoliciesPoliciesEnrollment as a Chang School student constitutes acommitment to abide by Ryerson University policies,procedures, and regulations, including those concerningenrollment, academic performance, student conduct, healthand safety, use of services and facilities, and the payment offees. The following University policies have been assembled toprovide useful reference. This is not intended to be a completelist, but rather a compilation of some frequently referencedpolicies. As policies may change throughout the academicyear, students are encouraged to visit the Ryerson UniversitySenate website for the most complete and up-to-date policies.Academic Policies, Procedures,and Regulations▸▸Available on the Ryerson University Senate website:▸▸Academic Consideration and Appeals Policy▸▸Accommodation of Student Religious, Aboriginal, andSpiritual Observance▸▸Course Management Policy▸▸Examination Policy▸▸Student Code of Academic Conduct▸▸Student Code of Non-Academic ConductEngineering StudentsFor undergraduate degree students (whether on full or partialload) in Aerospace Engineering, Biomedical Engineering,Chemical Engineering, Civil Engineering, ComputerEngineering, Electrical Engineering, Industrial Engineering,Mechanical Engineering, or Computer Science, access tocontinuing education courses is usually only by writtenapproval from the Faculty of Engineering and ArchitecturalScience. (Note: Part-time degree students in the ComputerScience program will continue to have full access to continuingeducation offerings.)Courses that are completed through The Chang Schoolwithout prior authorization from the Faculty of Engineeringand Architectural Science, Associate Dean’s office (or theDean’s designate), will not be credited towards students’degree program requirements.Written approval is not required to enroll in a Liberal Studiescourse, Communication in the Engineering Professions(CCMN 432), or Principles of Engineering Economics (CECN801). These courses, if taken through The Chang School, willbe credited towards students’ degree program requirements.If you have any questions, please contact the AssociateDean’s office, Faculty of Engineering and ArchitecturalScience, 416.979.5000, ext. 4502.International StudentsRyerson University welcomes international students who arehigh school or post-secondary graduates to its G. RaymondChang School of Continuing Education. Exceptional facultywho are drawn from Toronto’s academic, business, andcultural communities will teach you, and as a student youhave access to the following:▸▸the Ryerson Library▸▸the Recreation and Athletics Centre (RAC)▸▸computer facilities and laboratories▸▸international services and programs offered byInternational Student Services (ISS)International students may enroll in university credit coursesoffered through The Chang School without formal admissionto Ryerson. Some courses in advanced-level certificates dorequire an interview and/or prerequisite courses prior toenrollment.Most certificate programs are offered in collaboration withour full-time degree programs. After enrolling in your firstcertificate course and any one of our career-related certificateprograms. Upon successful completion of some certificateprograms, and subject to normal program admission criteriaand procedures, you may apply for advanced standing inapplicable degree programs.Continuing education courses are offered during threeterms throughout the year. Though most courses are offeredin the evening, some courses are also offered during the day,on weekends, in an intensive format, or by distance education.For information and assistance in applying for a studypermit and other immigration documents, contact theInternational Student Services (ISS) office at 416.979.5000,ext. 6655, email issask@ryerson.ca, or visit the ISS website.International Tuition FeesInternational students are charged a different fee fromCanadian citizens or Permanent Residents unless they qualifyfor an exemption based on their status. International studentswho qualify for an international fee exemption are still requiredto obtain a Study Permit from Citizenship and ImmigrationCanada. For information on fee and immigration categories,visit Fees and Finances.To claim exemption, you must take your original documentto the Enrollment Services and Student Fees office, Podium,lower ground floor, room POD64, 350 Victoria Street, whenyou enroll in your courses. This must be the documentissued by Citizenship and Immigration Canada; a lawyer’sdocumentation is not acceptable.International Students Fee RateThe fees quoted online are in Canadian funds and are theRegular Fee Rate. The International Fee Rate for continuingeducation students is two and a half (2.5) times the regularstudent tuition fee for credit courses. The International Feeapplies to degree credit courses only.How to Calculate the International Fee1. Start with the course fee and subtract the ancillary feesand the material fee (where applicable). The material feewill be stated in a note following the course description.Please note that all Business courses are subject to a $10($10.50 for ITM students) material fee even though thisis not noted in individual course descriptions. The resultis the regular tuition fee.2. Multiply this amount by two and a half (2.5), and theresult is the tuition portion of the international fee.3. Once the tuition portion is calculated, add back theancillary fees and the material fee, where applicable.The result is the total international fee payable foryour course. (Non-Tuition Related Fees and ServiceCharges provides more information about ancillaryand material fees.)Financial AssistanceRyerson University is currently unable to offer financialassistance to international continuing education students.All international students are encouraged to explore homegovernment or private sources of funding prior to arrivingin Canada.Letters of PermissionStudents formally registered in a certificate program whowish to take courses at another accredited post-secondaryinstitution for credit toward their Ryerson certificate mustapply for a Letter of Permission. Applications for letters ofpermission are available at www.ryerson.ca/currentstudents/forms. Students are responsible for making formal applicationto the institution where they intend to study. Transfer Creditis recorded on the Ryerson academic record as CRT and isnot included in the calculation of the student’s grade pointaverage.Courses from accredited universities are considered forTransfer Credit when successfully completed with a grade of60 percent or higher (where 60 percent equals ‘C-’).Courses from accredited colleges and institutions oftechnology may be considered for Transfer Credit whencompleted with a grade 70 percent or higher (where 70percent equals ‘B-’).Upon completion of the course(s), students are requiredto complete a “Transfer Credit Application Form” availableat www.ryerson.ca/currentstudents/forms and provide anofficially certified transcript of final results. No more than atotal of 50 percent of a program’s requirements may consist ofChallenge Credits, credits granted on a Letter of Permission,and Transfer Credits.Undergraduate StudentsUndergraduate Students Pursuing a Certificate ProgramStudents enrolled in a degree program and pursuing aChang School certificate should ensure that their courseenrollments are within the appropriate career, otherwiseall courses taken under the undergraduate career will beautomatically used towards the degree CGPA, and not thecertificate program CGPA. Courses taken or enrolled inthrough the Undergraduate career (cross-enrollment) maybe used to meet certificate requirements; however, the gradesin these courses will not be included in Continuing Educationcareer CGPA.Calculation of a GPA for graduation in a certificate programwill be manually calculated, if necessary, by the CurriculumAdvising office prior to graduation and will be based ongrades in courses applicable to the certificate’s curriculumrequirements.Please Note: Ryerson’s residency requirement states thatat least 50 percent of the courses used to meet certificatecurriculum requirements must be completed through TheG. Raymond Chang School of Continuing Education, ascontinuing education offerings.Undergraduate Students ConsideringChang School StudiesSome certificates are not available to students enrolled incertain degree programs. Information is available at www.ryerson.ca/currentstudents/curriculumadvising/ce. Ryersonundergraduate full-time students who enroll in continuingeducation courses through The Chang School will be chargedthe applicable Chang School course fee(s) in addition to theapplicable fees assessed for their enrolled program courses.Students will be assessed the appropriate fees as per thenumber of billing units assigned for their full-time enrolledcourses plus the applicable continuing education course fee(s).Chang School Students Considering Full-Timeor Part-Time Degree StudiesThe following are some full-time program policies studentsshould be aware of if they plan to attend a full-time day orpart-time evening program in the future.▸▸All individuals must formally apply for admission.Application information is available at www.ryerson.ca/undergraduate/admission.▸▸Students should carefully review current degree programadmission requirements, deadlines, and policies atwww.ryerson.ca/undergraduate/admission.▸▸All students should familiarize themselves withgraduation requirements at the time of formal admissioninto a full-time undergraduate program.▸▸Students should be aware of the current degreeprogram policy on academic suspensions from externaluniversities/colleges and from Ryerson programs andcourses. Current information is found in the RyersonUndergraduate Calendar (online at www.ryerson.ca/calendar).▸▸It should be noted specifically that continuing educationcourses cannot be used for degree credit/completion iftaken during a period of suspension from a full-timeprogram without prior permission from a student’sprogram department.▸▸Ryerson’s Mature Student policy may vary fromPolicies16 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 17

PoliciesRegistration in andGraduation from aCertificate ProgramRegistration in a Certificate ProgramAll students intending to graduate from a certificate programare required to register in the program and to achieve andmaintain a minimum level of academic performance. Ryersonpolicies on enrollment, grading, and graduation define theminimum level of acceptable academic performance requiredto graduate and apply to all certificate programs.Students may be registered in only one certificate programat any one time. Each application, either for certificateregistration or for transfer into a different certificate program,requires the submission of a new “Chang Certificate Reg/Trnsfr” request (online through RAMSS) in advance of thepublished application deadline. There is no registration/transfer fee for certificate applications.Applications received after the published deadlines willbe applied to the term directly following and the student’sregistration in the certificate will not take effect until thatterm. For example, if you enroll in certificate courses in theFall term, but do not submit your “Chang Certificate Reg/Trnsfr” request until after the Fall deadline, your registrationin the certificate program will take effect in the Winter term.This means any applicable certificate courses you successfullycompleted in the Fall term will count as credit towards yourcertificate graduation requirements (up to a maximumof 50 percent), however, they will not be included in yourcumulative grade point average (CGPA).Items Required for RegistrationTo register in a certificate program, continuing educationstudents must have the following:▸▸A valid Ryerson University Student ID▸▸An active Ryerson Online Identity and password▸▸If you have a student email account at RyersonUniversity, then you have a Ryerson Online Identity. Ifyou can’t remember your password, or if you need toactivate your account, visit my.ryerson.ca, click “Log intomy.ryerson” and then “Can’t login?”▸▸If you don’t have a Ryerson Online Identity, you can getone by submitting a request at www.ryerson.ca/accounts.Registration ProceduresYou must register in the certificate program prior tothe completion of 50 percent of the requirements for thecertificate. Failure to register by this time could adverselyaffect your graduation and your GPA calculation, i.e., bydelaying your graduaThe following steps must be taken whenapplying to register in each Chang School certificate program:1. Check the Curriculum Advising website for anyregistration restrictions.2. Consult Important Dates for application deadlines.3. Review the certificate program to determine if youmeet the admission requirements and/or if you requiredepartmental approval prior to registration in yourprogram. Some certificate programs require you toobtain departmental approval prior to registration inthe program. You may obtain the appropriate “ProgramPre-approval Form” from Forms and Documents. Youmust submit your pre-approval confirmation code withyour online registration.4. If you have a Ryerson Student ID and an active RyersonOnline Identity, register in a certificate program onlinein your RAMSS Student Centre by clicking “ChangCertificate Reg/Trnsfr”. If you are a new studentand need a Ryerson Student ID, or you are returningto Ryerson and need your Student ID reactivated,visit Request or Reactivate a Student ID. If you can’tremember your password, visit my.ryerson.ca, click“Can’t login?” and then “Students” to reset yourpassword.Note: Each application requires the submission of a new“Certificate Registration/Transfer Form”. There is no feeto apply.5. If your application is accepted, confirmation will beissued within three business days for your onlineregistration (this timeline may be extended during peakperiods such as the start and end of term). You may visitmy.ryerson.ca to confirm the status of your application.Students have two options as to when to register in a certificateprogram:Option 1: Register in the certificate prior to enrolling in thefirst course taken in the certificateThis option provides maximum flexibility in crediting externalcourses and courses previously taken at Ryerson, prior toenrolling in the certificate. Choosing this option ensures thatall courses taken towards the certificate will be included inyour cumulative GPA.Option 2: Register in the certificate prior to the completion of50 percent of the certificate program requirementsThis option allows students to attempt courses in thecertificate program prior to deciding to register in andpursue the certificate. Choosing this option means thatcourses completed prior to registration, up to a maximum of50 percent, will be used towards the certificate’s graduationrequirements, however, will not be included in yourcumulative GPA.Ryerson full- and part-time undergraduate students wishingto pursue a Chang School certificate program should beaware of possible registration restrictions (e.g., the Certificatein Accounting - Finance is not open to students in the fullorpart-time Business Management – Accounting majorundergraduate degree program). Refer to the CurriculumAdvising website for a complete list of certificate restrictions.Graduation from a Certificate ProgramThere are specific policies which apply to the fulfillment ofcertificate requirements and to the graduation process. Tobe eligible for a certificate program’s graduation award asauthorized by Senate, a student must have met all of thefollowing academic requirements:1. Successfully completed all courses in the certificateprogram’s curriculum with at least a minimum passinggrade (or a non-graded course credit) in each course.2. Been formally registered in the certificate program forwhich the award is sought.3. Achieved an overall academic performance of at least a1.67 GPA in graded Ryerson courses applicable to thecertificate’s curriculum requirements.4. Completed, as a Ryerson student registered in thecertificate program, studies that normally includeat least one-half of the program’s curriculum usingcourses completed by enrollment in course offeringsof The G. Raymond Chang School of ContinuingEducation. Courses can be used towards more than onecertificate program; however, eligibility for more thanone graduation award will normally require additionalcourses of at least one-half of the additional certificate’scurriculum requirements.5. Successfully completed the program’s curriculum withinsix years from the time of registration in the certificateprogram. In extenuating circumstances, petitions fora greater time span or re-registration in a certificateprogram may be made, in writing, to the Chang Schoolprogram director for consideration.6. Completed the curriculum that was in effect at the timeof registration into the certificate – the curriculum thatwas published on The G. Raymond Chang School ofContinuing Education website. In some circumstances,however, certificate requirements may change, e.g., areduction in the number of courses required for thecertificate or courses no longer being available. Anyrequests for course substitutions/directives or othermodifications to program requirements/programtransfers must be approved both by the academiccoordinator and program director. Course Substitution/Directive forms are administered by the CurriculumAdvising office. Note: The G. Raymond Chang School ofContinuing Education Certificate Program Registration/Transfer Form is administered by the Student Recordsoffice. Failure to obtain written permission on theappropriate form and within the established deadline willresult in ineligibility to graduate.Note: It is advisable to have all substitutions/directivesauthorized well in advance of enrollment in the substitute/directed course.Application Procedures1. Ensure you are eligible to graduate (see academicrequirements above).2. Consult Important Dates for application deadlines.Convocation takes place twice a year, in the Springand Fall terms. In either case, applications will not beaccepted after the final deadline. Students who miss thisdeadline and those who have not met their graduationrequirements should apply to graduate for the followingconvocation.3. Apply to graduate online at my.ryerson.ca (RAMSS ) usinga valid MasterCard, Visa, or American Express to pay thegraduation administration fee. If unable to pay by creditcard, submit an application along with the graduationfee in person at Enrollment Services and Student Fees,located in the Podium, lower ground floor, room POD64,350 Victoria Street. After the deadline to apply, a late feewill apply along with the administration fee.Note: Applicants awaiting decisions on pendingChallenge Credits, substitutions/directives, programtransfers, or Transfer Credits should still apply tograduate. However, in order to qualify for graduation,all credits must be approved and posted on the student’sacademic record prior to the final date to clear alloutstanding academic graduation requirements.4. Clear up any withholds, e.g., outstanding fees, overduelibrary books or unpaid fines, outstanding equipment,etc. Withholds can be checked on my.ryerson.ca(RAMSS). A certificate cannot be released unless allfinancial obligations are cleared.5. Confirm the receipt of your application. Visit my.ryerson.ca(RAMSS) and see your Checklist in your Student Centre.6. Wait to hear from the Curriculum Advising officeregarding your eligibility. You will be notified by mailas soon as possible of any outstanding requirements.Approximately two weeks prior to Convocation, alleligible students will receive an invitation to attendthe Convocation ceremonies. Students who have beendeemed ineligible to graduate will also be notified at thistime. For Convocation information, visit www.ryerson.ca/convocation.Graduation in AbsentiaIf you do not plan to attend your Convocation ceremony, youare required to notify us as to whether you will be picking upyour academic award or wish to have it mailed. Confirm thisinformation at RSVPs – Ceremonies and Receptions. At thetime you notify us of your non-attendance, you will be askedto provide the mailing address to which you would like yourdocument mailed. Students who would like to pick up theirdocument may do so from Enrollment Services and StudentFees (POD64, 350 Victoria Street) for a period of two weeksafter the final Convocation ceremony. Students are welcometo come and pick up their document during this time. Ifsomeone other than yourself is picking up your document,that person must present a letter authorizing them to doso. This letter must include your name, student number,program, and term of graduation. The person picking up thePolicies24 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 25

Policiesdocument must be mentioned by full name and must presentidentification before the document will be released.After the two-week pick-up period, any remaining awarddocuments will be mailed to graduates. It is very importantthat you ensure your mailing address is current by checkingon RAMSS (my.ryerson.ca) or visiting Enrollment Servicesand Student Fees (POD64). There is a document reissue feefor replacing lost documents.Please note that all outstanding fees owed to the Universitymust be cleared in order to receive your award document (thisapplies whether you attend Convocation or you are graduatingin absentia).Graduates who wish to have their original graduationdocument revised or replaced should complete a reissue requestform, available at www.ryerson.ca/currentstudents/forms.Student InformationConfidentiality of Student RecordsProtecting personal information in student records fromunauthorized disclosures is important to us and required bylaw. Ryerson University (“Ryerson”) will not disclose studentpersonal information unless permitted by law, our policies, orwith the permission of the student.In choosing to pursue a post-secondary education atRyerson University (“Ryerson”), students have consented toRyerson’s right to collect, use, evaluate and disclose records oftheir academic performance and other pertinent informationas outlined in the Registrar’s Notice of Collection.Ryerson collects, uses, retains, discloses, and destroysstudent personal information in accordance with the Freedomof Information and Protection of Privacy Act (FIPPA) andRyerson’s Information Protection and Access Policy.For degree verification information, please visit the website.Online Identity/Email PolicyAll continuing education students are required to activateand maintain a Ryerson University email account which shallbe an official means by which they will receive Universitycommunications. See Establishment of Student Email Accountsfor Official University Communication for further details.For information on activating your Ryerson Online Identityand gaining access to your Ryerson email account, visit www.ryerson.ca/accounts.Update Your RecordsIf your name, street address, email address, or home/business telephone number changes after you enroll, youmust let us know as soon as possible. Your up-to-date recordallows us to notify you promptly of a cancelled course or classsession. Students enrolled in distance education courses willreceive an email confirming their enrollment; therefore, it isespecially important that your current email address is correctand valid.Name ChangeIf you legally change your name, or your name is incorrect/incomplete in Ryerson’s records, it is your responsibility tonotify us. The name on your Ryerson record is the namewhich will appear on your transcript and your graduationdocument.To change your name in Ryerson’s records, you mustsubmit the “Personal Data Change Form,” found onlineat www.ryerson.ca/currentstudents/forms/index.html, toStudent Records, along with supporting documentation asindicated on the form. Name changes cannot be submittedonline through RAMSS or by fax.Note: Only students currently attending Ryerson may filea request for a name change.Address and Phone Number ChangesYou can update your address and phone number in thefollowing ways:▸▸online at my.ryerson.ca (RAMSS – the self-serve systemallows you to immediately update your address, emailaddress, and phone numbers)▸▸by faxing a completed Address Change Formto Enrollment Services and Student Records at416.979.5236Changes will not be accepted by phone or email.If you have applied to graduate with a certificate, allinformation and correspondence pertaining to your graduationwill be mailed to the address specified on your Applicationto Graduate. If your home and/or mailing address changesprior to the convocation ceremonies, please make the changesonline at my.ryerson.ca. You will not receive your letter ofgraduation eligibility and your invitation to convocation ifyour address is incorrect.Services and SupportThe following services are designed to facilitate studentsuccess, including achievement of your academic,professional, and personal goals. For more services, pleasesee www.ryerson.ca/studentservices.Academic and Career AdvisingRyerson University’s G. Raymond Chang School ofContinuing Education has added an academic and a careeradvisor to its wide range of support services. Advisors will beavailable via email and on a drop-in basis to assist continuingeducation learners as they chart their futures and plan theiracademic paths.The career advisor will provide Chang School learnerswith support as they formulate their career advancement ortransition strategies. In addition, they can receive feedbackand suggestions to improve their resumés and cover letters,their interview and networking skills, and their overall jobsearch approach. Academic advising can help continuingeducation learners frame and achieve their future goals. Sowhether you are actively pursuing a new job or transitioninginto a different role within your current organization – or ifyou are deciding on a different academic stream – connectwith our academic and career advisors, and get a betterunderstanding of your long-term options.Connect with our Academic Advisor, Dave DalrympleEmail: CEadvisor@ryerson.caDrop-in hours: Thursdays, 3:00 p.m.–6:00 p.m.(or by appointment)Location: The G. Raymond Chang School of ContinuingEducation Ryerson UniversityHeaslip House297 Victoria StreetToronto, ON M5B 1W1Connect with our Career Advisor, Paul Goodrick:Email: CEcareers@ryerson.caDrop-in hours: Wednesdays, 3:00 p.m.–6:00 p.m.(or by appointment)Location: The G. Raymond Chang School of ContinuingEducation Ryerson UniversityHeaslip House297 Victoria StreetToronto, ON M5B 1W1About the AdvisorsAcademic AdvisorDave Dalrymple has an MA in Communication and Culturefrom Ryerson University. He recognizes the importance ofsetting and achieving professional goals, and he is a strongbeliever in education for education’s sake. Dave has severalyears of freelance film production work under his belt, andhe brings a wealth of personal and professional experience tothe role of academic advisor at The Chang School.Career AdvisorPaul Goodrick is an advocate of both life-long learning andproactive career management. In addition to supportingstudents at The Chang School, Paul currently works as aresearch associate at Ryerson University. He has a BAHonours in Political Science from Simon Fraser Universityand a BC Career Development Practitioner certificate.He has successfully assisted a range of clients in theirjob search, and he has helped them to design both careeradvancement and transition plans. Paul has also worked as aconsultant and has provided research support to non-profitsand communication services for small business.He enjoys contributing to client success through anauthentically supportive coaching style.Academic Bridging Courses (ABCs)Do you need general academic upgrading to prepare yourselffor post-secondary studies at Ryerson?Are you lacking subject prerequisite requirements forconsideration for admission to a Ryerson degree or certificateprogram?Ryerson has developed Academic Bridging Courses(ABCs) that are available to you through The G. RaymondChang School of Continuing Education. Students who do wellin ABCs will be considered for admission to most Ryersonprograms subject to normal program admissions criteria,procedures, and competition.For further information, please contact UndergraduateAdmissions and Recruitment at 416.979.5036.Grade 12 U CourseBiologyContinuing Education Equivalent*Introduction to Biological Principles (CKBG90A/B)ChemistryIntroduction to Chemistry (CKCH 90A/B)English Literary Types I (COWD 108)MathematicsTranscendental Functions (CKMT 101)(Advanced Functions)Mathematics(Calculus andVectors)Mathematics(Data Management)Advanced Calculus and Vectors (CKMT 102)Advanced Data Management (CKMT 103)Physics Physics I (CKPS 115)**Physics II (CKPS 215)***For consideration for admission to Ryerson programs. ABCsdo not count as Grade 12 U courses or high school credits.**Both subject courses (labelled I and II) are required to meetthe Grade 12 U requirement for Ryerson admission purposes.Please note that Mature Student applicants will be consideredServices and Support26 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 27

Services and Supporton an individual basis and may be required to present onlyone of these courses to meet Mature Student admissionrequirements. Please contact Undergraduate Admissions andRecruitment at 416.979.5036 for details.Note:CKBG 90A/B replaces CKBG 108 and CKBG 109.CKCH 90A/B replaces CKCH 108 and CKCH 109.CKMT 101 replaces CKMT 215.CKMT 102 replaces CKMT 115.COWD 108 replaces COEN 108.The Access CentreRegister before classes begin to access a range of services andsupports for students with disabilities – both in academicneeds and in the physical environment on campus. Servicesinclude assistance with accommodations for tests and exams,access to Adaptive Technologies, and the Student Note Takingprogram.Contact UsIn person: Podium, room POD62B, 350 Victoria StreetBy mail: The Access CentreRyerson University350 Victoria Street, room POD62BToronto, Ontario, M5B 2K3By phone (voice): 416.979.5290By TDD/TTY: 416.979.5274By fax: 416.979.5094By email: accessfrontdesk@ryerson.caWebsite: www.ryerson.ca/accesscentreCompetency-based Learning and The Chang SchoolOngoing education and training is a critical asset in today’sfast-paced, knowledge-based economy. Potential and currentemployees need to continually upgrade their skills to meetshifting professional challenges and to move forward withtheir career goals.Do you want to become a better problem-solver?Decision-maker? Communicator? Manager?Competency-based learning with The Chang School canhelp you to learn new skills, expand your current expertise,and improve your ability to find enhanced employmentopportunities in your industry and beyond.What is competency-based learning?Competencies are combinations of knowledge, skills, abilities,and behaviours that are needed to perform specific tasks ormeet required goals. Employers recognize competencies asa key method of measuring professional development anddetermining career advancement, as well as for establishingthe strengths of potential new employees during the hiringprocess.Competency-based courses offer applied knowledge andskills for both entry-level and experienced professionals,across all employment sectors. Competency-based learningprovides learning opportunities that are▸▸Focused on in-demand skills and knowledge desired byemployers▸▸Easily recognized and understood in the workforce▸▸Flexible and interchangeable; choose the combination ofcourses that best represents the skills you need▸▸Course options which will directly help you to achievepersonal and professional goalsChang School courses focus on functional competencies (relatedto technical knowledge or skills), personal competencies (relatedto professional relationships and personal development), andbusiness competencies (related to strategic or critical thinkingabout organizational issues or situations).Our Professional Competency Development AreasThe Chang School offers a wide variety of courses that cover adiverse range of knowledge and skills essential to professionaldevelopment and workplace success. Choose from coursesdivided into the following competency areas:▸▸Academic Skills and Orientation courses allow you togain and develop academic skills, including preparationfor undergraduate or post-graduate programs.▸▸Conflict Resolution and Communication courses focuson resolving conflict and communicating effectively in avariety of situations such as working through disasters,handling health and safety issues, working in teams, andattending to legal matters.▸▸Ethics, Values, and Law courses provide a frameworkfor the complex decision-making involved in ethical,values-based, and legal questions.▸▸Innovation and Leadership courses examine howorganizations and communities work, communicate,and manage challenges, in areas such as innovation,creativity, leadership, sustainability, and technology.▸▸Program, Portfolio, and Policy Management coursesconcentrate on how policies, procedures, products,and services are put into effect in different typesof organizations.▸▸Service Management and Implementation coursesexamine how services are delivered by a wide varietyof organizations, ranging in areas from nursing topublishing to design.▸▸Spanning the Gaps, Access, and CommunityDevelopment courses offer opportunities for highschool students seeking admission into post-secondaryeducation, Internationally Educated Professionals whowant to earn credentials and/or upgrade their skills ata Canadian university, and those 50 years and olderseeking personal growth and community engagement.▸▸Strategic Thinking and Organizational Awarenesscourses cover skills and knowledge required forstrategic thinking, and for aligning strategies with anorganization’s needs.Each of these competency areas offers courses that focus onparticular areas of knowledge and skill.▸▸Communicating courses can help you developinterpersonal, listening, oral, and written communicationskills.▸▸Mobilizing Innovation and Change courses focus on theability to conceptualize; create, innovate, and managechange; take risks; and develop plans and goals for thefuture.▸▸Managing Self and Thinking Critically courses help buildon your personal strengths and further develop skills incritical thinking, learning, personal organization, timemanagement, problem-solving, and analysis.▸▸Managing People and Tasks courses develop skillsin coordination, leadership and influence, conflictmanagement, and planning and organization.▸▸Professional Knowledge courses deliver fundamentalknowledge specific to a particular profession.Competency-based learning is also found in Chang Schoolcertificate programs, course series, part-time degrees, andprofessional designations. See the competency area linksabove for more information.English Language SupportStudents who use English as an additional language canaccess free services including one-on-one sessions, classroominstruction, and online and distance learning modules to helprefine your writing, speaking, presentation, and reading andlistening skills.Contact UsIn person: Victoria Building, lower level,room VIC-B17, 285 Victoria StreetBy phone: 416.979.5000, ext. 4682By email: els@ryerson.caWebsite: www.ryerson.ca/elsLearning Success CentreThe Learning Success Centre offers services and resourcesto help all students reach their academic potential. Topicsinclude skills for essay writing, time management, testpreparation, group work, oral presentations, managingtest anxiety, and understanding your unique learning style.Contact the Learning Success Centre directly to find out moreabout the drop-in service for Chang School learners.Contact UsIn person: Victoria Building, lower level, room VIC-B26, 285Victoria StreetBy phone: 416.979.5000, ext. 7350By email: lsc@ryerson.caWebsite: www.ryerson.ca/lssLibrary and ArchivesTo support Ryerson’s unique programs, the Library andArchives house an extensive collection of books, periodicals,government documents, maps, audiovisual materials, andelectronic resources. Many course readings are availableonline, and can be accessed through Blackboard.The Ronald D. Besse Information and Learning Commonson the main floor provides approximately 140 computerworkstations for student use, and also houses the LearningCommons Lab for library instruction, the Geospatial Map andData Centre, and the Writing Centre. CCS labs on the 3rd and6th floors provide additional access to computers. The MathAssistance Centre is located on the 5th floor. Laptop loansare also available. Wireless access is available throughoutthe Library.Chang School students and instructors are invited touse our services and facilities. Staff are on duty most hoursto assist you with your research and general inquiries. ITassistance is available on the main floor.Using the LibraryLibrary cards are required to sign out books. Chang Schoolstudents may obtain free library cards by presenting theirregistration receipts at the Circulation desk (Library privilegesare only valid for the duration of your course(s)). A validRyerson OneCard may also be used for library transactions.Students who fail to pay library fines will have their grade(s)withheld until fines have been cleared and/or overdue booksreturned. Students should familiarize themselves with thevarious conditions relating to the use of Library materialsand facilities.Research HelpChang School learners can visit the Research Help Desk onthe main floor for assistance with most research queries.Throughout the academic year, the Library offers free workshopsto help build research skills. The Library also offers online chatresearch help for our off-campus users that connects them withlibrary staff while engaged in research online. To start a chatsession, click on Ask - Chat with a Librarian. Students can alsobook a 30-minute, one-on-one appointment with a library staffmember to discuss their research needs.Appointments are available from 11 a.m. to 5 p.m., Mondayto Friday, and will take place near the Research Help Desk onthe Library’s main floor.For more information on how the Library can assist youwith your research, please visit Research Help.Archives and Special CollectionsThe Ryerson Archives serves as the institutional memory ofthe Ryerson community. The Archives appraises, preserves,and makes accessible a broad range of primary sourcematerials which provides an administrative, academic, fiscal,legal, social, and cultural record of the university.Special Collections was established to help support learningand teaching needs and facilitate the scholarly, research andcreative activities of the Ryerson community by acquiring andpreserving photography, film and cultural history objects. Wehave a particular responsibility to help students and staff gainaccess to objects in niche subject areas and aid them in theinterpretation of those objects.For more information, please visit the Archives and SpecialCollections website.Databases and E-ResourcesThe Library provides access to a wide range of onlinedatabases, e-journals, and e-books. A valid my.ryerson accountis required to access online resources from remote locations.Off-campus users who are already in Blackboard will not berequired to re-authenticate when accessing Library resources.Services and Support28 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 29

Services and SupportPhotocopiers and PrintersPhotocopiers are available on the 2nd and 5th floors andoperate on a convenient copy-card system, run by the RyersonOneCard office. Coin-operated photocopiers are available onthe 5th floor. To print from computers in the Library, youwill need to have funds available on your OneCard. Fundscan be loaded onto your card at the card value centre (CVC)machines, which are located on the 2nd and 5th floors ofthe Library. Printing from wireless laptops is also available.Reloadable copy cards for the use of the printers/photocopierscan be purchased at a cost of $5 (includes $4 worth of printing)from the CVC machines or from the Ryerson OneCard office.Scanners are also available.Study SpaceQuiet and group study is available throughout the Library.Floors 6, 7, and 9 are dedicated for individual quiet study,while the 10th floor is designated for Silent Study. Floors 4, 5,and 8 allow for group discussion. The 4th floor has movablefurniture to enable students to arrange the seating in a varietyof configurations depending on their study needs. Group studyrooms on various floors are bookable online to further supportgroup work. Access to study space will expand dramaticallywith the building of the new Student Learning Centre onYonge Street, which is expected to be completed by 2015.Contact UsIn person: 350 Victoria street (at the corner of Gould andVictoria Streets). The Library’s entrance is on the 2ndfloor of the Library Building. Research help, IT Assistance,Circulation, and Reserve are on the 2nd floor.By phone: 416.979.5055Website: www.library.ryerson.caTwitter: @ryersonlibraryMath CentreTutoring and facilitated study groups are designed to improveyour math skills and support your success in math-relatedcourses across all faculties. Drop by the Centre for on-the-spottutoring, in both group and individual sessions.Math Lite QuizzesTry our Math Lite self-assessment quizzes to help you assessyour math skills. Visit www.ryerson/ca/ce/mathlite to takethese online quizzes.Contact UsIn person: Library Building, room LIB-549, 350 Victoria StreetBy phone: 416.979.5000, ext. 2993By email: mathcentre@ryerson.caWebsite: http://www.ryerson.ca/mac/The Writing CentreThe Writing Centre offers one-on-one tutoring, workshops,writing groups, and handouts to help you improve yourwriting skills, from organizing thoughts, to using referencescorrectly, to tips for editing and revising your papers. Visit usonline for details and handy tip sheets – and drop in beforeyou start your next essay!Contact UsIn person: Library Building, room LIB272B (main floorof the Library, Ronald D. Besse Information and LearningCommons), 350 Victoria StreetBy phone: 416.979.5000, ext. 2892By email: writingcentre@ryerson.caWebsite: www.ryerson.ca/writingcentreEmploymentCareer Development and Employment CentreThe Career Development and Employment Centre (CDEC)assists all continuing education students desiring professionaladvice on entering the workforce, building a career, meetingemployer expectations, and finding career opportunities.Some of the services offered include career assessments,employment counselling, resumé advising, mock interviews,job postings, professional development events, workshops,online tutorials, and cyber resumé assistance. Appointmentsmay be booked on the CDEC website. Other extensive, onlineresources are also available to aid continuing educationstudents in their decision making.Career Resource Centre (CRC)Located at the Career Development and Employment Centrein POD60A, the CRC features computers and an extensivecollection of print, electronic, and multimedia resourcesrelated to educational and career planning. Referencematerials include Ryerson alumni, business, and educationaldirectories; career planning guides; and job search resources.Materials found in the CRC offer extensive support for theself-guided learner on career options, networking, job searchtechniques, resumé writing, etc.Contact UsIn person: Podium, room POD60, 350 Victoria StreetBy phone: 416.979.5177By email: career@ryerson.caWebsite: www.ryerson.ca/careerWhoPlusYouWe are pleased to offer Chang School learners and alumnifree and unlimited access to WhoPlusYou, an innovative jobsearch and matching service developed in collaboration withthe Digital Media Zone at Ryerson University.What is it?WhoPlusYou is the first site that delivers accurate, quick,and private matchmaking for the marketplace, allowing jobseekers to find the right matches for their employment andjob market needs.Why is it different?The WhoPlusYou MarketMatch profile is built to assistyou by:▸▸accurately understanding your skills and interests;▸▸engaging you with a community of employers and peers; and▸▸matching you with the opportunities you care about andare highly qualified for.WhoPlusYou organizes the job market for you. It finds,organizes, and tracks hundreds of thousands of jobs basedon your skills and interests, including those posted bycompanies from The Forbes Global 2000 list, the Globeand Mail 1350 list, and by the small- and medium-sizedenterprise community.With its simple to use online CV and presentation tools,WhoPlusYou helps you market your value in an effectiveway – so you can communicate with employers instantlyand securely.How does it work?Once you register and activate your profile, WhoPlusYoubegins by searching for the right employment and professionalnetworking opportunities. Your profile attracts the matchesthat fit your qualifications and interests. Your personal identityis always protected, and until you choose to connect, yourprofile and all its contents remain completely private.Take a look at our video on YouTube to learn more abouthow WhoPlusYou works and to find out how it can benefit you.Get startedFind the perfect jobs, and discover the current marketknowledge that will help you manage your career.Create your free account.Contact UsPaul Goodrick, Career AdvisorPhone: 416.979.5000, ext. 2734Email: CEcareers@ryerson.caServices and Support30 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 31

Services and SupportFinancialAwards and Financial AidIf you need financial assistance to make tuition payments,you have a variety of options. You may apply or be nominatedfor merit-based awards and/or you may apply for need-basedfinancial aid.Merit-Based AwardsMerit-based awards are awarded based on demonstratedacademic excellence, often in combination with otherattributes such as contribution to a specific community.Merit-based awards may be program-specific, or available tothe general continuing education student population. Most ofthe awards are presented at the annual Chang School Leadersin Learning awards ceremony held in the fall.Check the list below to see if you are eligible to apply, or benominated, for a merit-based award.Ryerson AwardsCertificate in Publishing Program AwardsMarsh Jeanneret Memorial AwardEligibility/Criteria: Certificate in Publishing studentsDescription: For academic excellence in completed coursework and/or demonstration of promise.Number of AwardsAvailable: 4Value: $500How to Apply: Access to application will be available on thePublishing student email service.Application Deadline: April 2013 (actual date to be announced)Wallace A. Matheson Award for Creativity and Innovation inEducational PublishingEligibility/Criteria: Certificate in Publishing studentsnominated by their instructorsDescription: Student must have a serious interest ineducational publishing at the secondary and/or post-secondarylevel and have demonstrated a specific interest in traditionaland new ways of delivering content.Number of Awards Available: 2Value: $500How to Apply: Access to application will be available on thePublishing student email service.Application Deadline: April 2013 (actual date to be announced)Stephen J. Mills Mentorship AwardEligibility/Criteria: Certificate in Publishing studentsDescription: For excellence and promise in Certificate inPublishing courses. This award includes a mentorship projectwith a member of the publishing community.Number of Awards Available: 2Value: $3,000How to Apply: Access to application will be available on thePublishing student email service.Application Deadline: April 2013 (actual date to be announced)Pearson Canada AwardEligibility/Criteria: Certificate in Publishing studentsDescription: For academic excellence in completed coursework and demonstration of promise in educational publishingNumber of Awards Available: 2Value: $1,000How to Apply: Access to application will be available on thePublishing student email serviceApplication Deadline: April 2013 (actual date to be announced)Rosemary Shipton Award for Excellence in Book EditingEligibility/Criteria: Certificate in Publishing studentsnominated by their instructorsDescription: For demonstrated excellence in book editing, ineither copy editing or substantive and line editing, by studentswho are interested in pursuing a professional career in bookpublishing.Number of Awards Available: 2Value: $1,000How to Apply: Access to application will be available on thePublishing student email service.Application Deadline: April 2013 (actual date to be announced)Awards and Scholarships in Other Certificate ProgramsThe Nick P. Bada Award for Excellence in Project ManagementEligibility/Criteria: Students registered in the ProjectManagement certificate program who have successfullycompleted the five core Project Management courses (CKPM202, CKPM 203, CKPM 209, CKPM 211, and CKPM 212) andmaintained a minimum GPA of 3.33 (B+).Description: For academic excellence in completed coursework in the Project Management certificate program.Number of Awards Available: 1Value: $1,000How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.The Josette M. Billich Scholarship in NursingEligibility/Criteria: The scholarship will recognize theacademic achievement of an exceptional student whois taking a Nursing course in The G. Raymond ChangSchool of Continuing Education who actively volunteersin the community, and has maintained a GPA of 3.0 (B).Preference will be given to a member of the Caribbean/African community.Description: For academic excellence in completed coursework and/or demonstration of promise.Number of Awards Available: 1Value: $1,000How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.The Marilynn Booth AwardEligibility/Criteria: For students registered in their firstChang School course or returning students registered in acertificate programDescription: For sound academic/career plan and financialneed in meeting educational expenses.Number of Awards Available: 10Value: $1000How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.LIFE Institute Jack Brown Awardfor Continuing Education StudentsAwarded By: LIFE InstituteEligibility/Criteria: Students registered in a certificateprogram or in a Gateway for International Professionalsprogram at The G. Raymond Chang School of ContinuingEducationDescription: For demonstrated commitment to studies andactivities designed to improve the quality of life of seniorsin the community at large, and financial need in meetingeducational expenses.Number of Awards Available: TBAValue: $1,000How to Apply: Applications are available at the LIFE Instituteand The G. Raymond Chang School of Continuing Education,both located in Heaslip House, 297 Victoria Street, and fromthe CESAR office (SCC 301) at 55 Gould Street.Application Deadline: August 16, 2013 at 4:00 p.m.The Amy Casey Leadership AwardAwarded By: The G. Raymond Chang School of ContinuingEducationEligibility/Criteria: Students who have registered in theCertificate in Business Management, completed at least50% of the program, and maintained a GPA of 3.0 (B).Description: For academic excellence in completed coursework and demonstration that education has made a significantdifference within their place of employment.Number of Awards Available: 1Value: $1,000How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.The Terri DeRose Memorial Awardin Circulation ManagementEligibility/Criteria: Certificate student who has successfullycompleted Magazine Marketing and Circulation (CDJN 202)or Magazine and Website Publishing (CDJN 112) or MagazineAdvertising Sales and Marketing (CDJN 201) and achieved aminimum GPA of 3.0 (B) in the courseDescription: For academic excellence in completed coursework and/or demonstration of promise.Number of Awards Available: 1Value: $1,000How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.The Shawn Gallaugher Design Excellence AwardAwarded By: The G. Raymond Chang School of ContinuingEducationEligibility/Criteria: Certificate students who have completed‘Landscape Design Studio’ (CKLA 330) (formerly known as‘Project Studio’ (CKLA 719)), and have achieved a minimumGPA of 3.0 (B) in the course.Description: For demonstrated creativity and design excellencein the course project completed in the course.Number of Awards Available: 1Value: $1,000How to Apply: Applications will be distributed in class.Application Deadline: August 16, 2013 at 4:00 p.m.Services and Support32 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 33

Services and SupportThe Hamish Kippen Excellence in Arts AwardAwarded By: The G. Raymond Chang School of ContinuingEducationEligibility/Criteria: Certificate students who have completedat least three courses (in total), both within the Arts area, aswell as within the areas of Image Arts, Fashion, Photography,or Interior Design through The Chang School, and havemaintained a cumulative GPA of 3.0 (B).Description: To recognize the academic achievement of anexceptional certificate student who has completed coursesin both the arts and visual arts areas at The Chang School.Number of Awards Available: 1Value: $1,000How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.The Charles Oberdorf Memorial Award in Magazineand Web PublishingEligibility/Criteria: Student registered in the Certificatein Magazine and Web Publishing who has completed five39-hour courses (or the equivalent) in the certificate and hasmaintained a GPA of 3.0 (B)Description: For demonstrated excellence in magazine andweb publishing and a commitment to pursue a professionalcareer in this fieldNumber of Awards Available: 1Value: $1,000How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.The Walter G. Pitman AwardEligibility/Criteria: Students registered in a Chang Schoolcertificate programDescription: For academic excellence and contribution to theRyerson communityNumber of Awards Available: 1Value: Approximately $350How to Apply: Students may apply personally or be nominated.Applications are available at The G. Raymond Chang Schoolof Continuing Education.Application Deadline: August 16, 2013 at 4:00 p.m.The Claudette J. Smith Business Program AwardEligibility/Criteria: Chang School Business Program studentwho has completed a minimum of two Business courses andmaintained a cumulative GPA of 3.0 (B). As well, studentmust be involved in voluntary or professional activity whichhas benefitted others.Description: For academic excellence in completed coursework and/or demonstration of promise.Number of Awards Available: 1Value: $1000How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.The Jackie Smith Memorial Award in EthicsAwarded By: The G. Raymond Chang School of ContinuingEducationEligibility/Criteria: Student registered in the Certificate inEthics who has completed a course from the list of optionsfor Electives – Group A and achieved a minimum GPA of 3.0(B) in the course.Description: For demonstration and/or articulation ofthe importance of ethics for the common good (such ascommitment to human rights, social justice, and advocacy)Number of Awards Available: 1Value: $1000How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.The Anne Smokorowski Award in Family SupportsEligibility/Criteria: Students registered in the FamilySupports certificate, completed at least 50% of the program,and maintained a cumulative GPA of 3.0 (B).Description: To recognize the academic achievement ofan exceptional certificate student who has completed atleast one half of the courses required for a Certificate inFamily Supports at The Chang School and has maintained aminimum cumulative GPA of 3.0 (B).Number of Awards Available: 1Value: $1,000How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.The Kate Sorbara AwardEligibility/Criteria: Students registered in the InternationalMidwifery Pre-registration ProgramDescription: Applicants must have successfully completedthe first term of the International Midwifery Pre-registrationProgram, demonstrate a sound academic plan orientedtoward completion of their studies, and have proven financialneed in meeting educational expenses.Number of Awards Available: 6Value: $600How to Apply: Applications are available at the InternationalMidwifery Pre-registration Program office and will be givenout in class.Application Deadline: August 16, 2013 at 4:00 p.m.The Elaine Stanton Award for Academic Excellence in theBridges to Ryerson ProgramAwarded By: The G. Raymond Chang School of ContinuingEducationEligibility/Criteria: Student who has successfully completedtwo Chang School Bridges to Ryerson courses withdemonstrated academic excellence.Description: For academic excellence in completed coursework for a Chang School Bridges to Ryerson student.Number of Awards Available: 1Value: $1,000How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.The Pierre Taillon AwardEligibility/Criteria: Student registered in the Certificate inStrategic Marketing (formerly Marketing Management)Description: For consistent academic proficiency and asound career plan – must have completed four courses, witha minimum B grade, 3.0 GPA.Number of Awards Available: 1Value: $500How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.Communicators’ Forum AwardEligibility/Criteria: Students registered in the MagazinePublishing, Public Relations, or Marketing Managementcertificate programDescription: For a sound academic/career plan and financialneed in meeting educational expenses.Number of Awards Available: 2Value: $500How to Apply: Applications are available online.Application Deadlines: August 16, 2013 at 4:00 p.m.IES Award (Offered jointly with founding scholarship partnersCanlyte and Osram Sylvania)Eligibility/Criteria: Students registered in the Certificate inLighting DesignDescription: For a sound academic/career plan and financialneed in meeting educational expenses – must have completedat least three courses, with a minimum B grade, 3.0 GPA.Number of Awards Available: 3Value: $1,000How to Apply: Applications are available online.Application Deadline: August 16, 2013 at 4:00 p.m.The “Stella Award”Eligibility/Criteria: This award will provide financialassistance and recognize a playwright who has created anoriginal one-act play and who is a member/participant inThe Chang School’s Programs for 50+, ACT II Studio, and/or LIFE Institute.Number of Awards Available: 1Value: TBD (cash award)How to Apply: Applications are available online.Application Deadline: February 28, 2013Services and Support34 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 35

Services and SupportNeed-Based Financial AidNeed-based financial aid is usually awarded based on acombination of demonstrated financial need and a specificminimum grade point average or GPA. There are two typesof need-based financial aid available for continuing educationstudents:▸▸Ryerson bursaries for continuing education students▸▸Government assistance, which includes the OntarioStudent Assistance Program (OSAP)NOTICE to all students applying for the Chang School TuitionFee BursaryAll fees must be paid in full at time of enrollment. If you aresuccessful in your application for a bursary/award and havealready registered for your course, you will receive a refundfor the amount of the tuition.Ryerson BursariesBursaries are a form of need-based financial aid, and areusually awarded based on a combination of demonstratedfinancial need and a specific minimum grade point average,or GPA. The list below describes the bursaries available tocontinuing education students.CESAR General BursaryAwarded By: The Continuing Education Students’ Associationof Ryerson (CESAR)Eligibility/Criteria: Students registered in a continuingeducation course or part-time degree program. Criteria arefinancial need and demonstrated academic objectives.Description: Non-repayable award.Number of Bursaries Available: Not applicableHow to Apply: Applications are available online atwww.mycesar.ca.Application Deadlines:Fall 2012 – November 2, 2012 at 5:00 p.m.Winter 2013 – March 1, 2013 at 5:00 p.m.Spring 2013 – May 24, 2013 at 5:00 p.m.Summer 2013 – July 12, 2013 at 5:00 p.m.The G. Raymond Chang School of Continuing EducationTuition Fee BursaryEligibility/Criteria: Students registered in a Chang Schoolcourse or certificate program. Criteria are financial need anddemonstrated academic objectives and/or performance.Description: Non-repayable tuition waiver.Number of Bursaries Available: Not applicableValue: Up to $600 for one coursHow to Apply: Application forms are available online andfrom The Chang School, Heaslip House, 297 Victoria Street.Applications must be handed in to The Chang School.Application Deadlines:Friday, March 8, 2013 at 4:00 p.m.Friday, August 16, 2013 at 4:00 p.m.Friday, November 8, 2013 at 4:00 p.m.Government AssistanceStudents may apply for Ontario Student Assistance Program(OSAP) funding if they are officially enrolled in a certificate ordegree program taking three or more billing units throughouteach term. The courses must be part of the requiredcurriculum to complete the certificate or degree.For more information on government assistance, visitthe Student Financial Assistance website at www.ryerson.ca/currentstudents/financialaid/osap/cned.html.Important Note about the Term “Part-Time” StudentGovernment financial assistance programs define a part-timestudent as a student registered in a degree or certificateprogram who is taking between 20 percent and 59 percent ofa full course load throughout each term. These courses mustbe part of the required curriculum to complete your program.For complete details, visit the OSAP website.Part-time Canada Student LoansFor information on Part-time Canada Student Loans, visit theGovernment of Ontario website.The Lifelong Learning Plan (LLP)Chang School programs may meet the education requirementsoutlined by the Lifelong Learning Plan (LLP), enabling you towithdraw from your RRSP to cover tuition fees. View the CanadaRevenue Agency’s website to access more information on theLifelong Learning Plan (LLP), including eligibility specificationsand requirements for qualifying educational programs.Health and RecreationHealth ServicesMedical CentreThe Medical Centre provides a wide range of medical servicesthat you would normally expect to receive from your familyphysician. Services include routine examinations, annualphysical appointments, treatment of minor illnesses, treatmentof sexual health issues, and mental health assessment. Mostvisits are covered by health care plans; students are requiredto have a Ryerson OneCard to access services. Appointmentsare required.Contact UsIn person: Kerr Hall West, room KHW181, 379 Victoria StreetBy phone: 416.979.5070By email: medicalct@ryerson.caWebsite: www.ryerson.ca/studentservices/medicalcentreHealth PromotionRyerson’s Health Promotion Department is a group of peerhealth promoters dedicated to promoting health and well-beingon the university campus, with a focus on mental health,smoking cessation, fitness and nutrition, substance safety,and sexual health. The department provides information,awareness, resources and referrals to community agencies.Contact UsHealth Promotion DepartmentIn person: Kerr Hall West, room KHW277,379 Victoria StreetBy phone: 416.979.5000, ext. 4295Website: www.ryerson.ca/healthpromotionS 3 : Sex, Substance & Safety TeamPeer-based dialogue and support for students seekinginformation and education on issues related to sexual health,alcohol, and drugs.In person: Podium, room POD448B, 350 Victoria StreetBy phone: 416.979.5000, ext. 7396By email: scubed@ryerson.caActive Nutrition TeamOne-on-one education sessions, activities, and workshopson healthy eating, weight management, and othernutrition-related topics.In person: Podium, room POD448B, 350 Victoria StreetBy phone: 416.979.5000, ext. 7607By email: eatwell@ryerson.caLeave the Pack Behind TeamAssistance for smokers who want to quit, those who arethinking about quitting, and those who have already quit.In person: International Living/Learning Centre, roomILC110, 133 Mutual StreetBy phone: 416.979.5000, ext. 6652By email: ltpb@ryerson.caWebsite: http://www.ryerson.ca/studentservices/healthpromotion/ltpb/Athletics and RecreationRecreation and Athletics Centre (RAC)The Recreation and Athletics Centre (RAC) offers a fullyequipped, supervised Fitness Centre with both weightmachines and free weights; a cardio room with ellipticaltrainers, stationary bikes, treadmills, and step and rowingmachines; six gyms; four international squash courts; twodance studios; a 25-yard six-lane pool; a three-lane bankedindoor track; and spacious men’s and women’s locker rooms,both with saunas.Mattamy Athletic Centre (MAC)The Mattamy Athletic Centre (MAC), located in the formerMaple Leaf Gardens, offers a fully equipped, supervisedFitness Centre with both weight machines and free weights;as well as a large cardio area with elliptical trainers, stationarybikes, treadmills, and step machines; a double gymnasium;a dance studio; men’s and women’s locker rooms; and aNHL-sized ice arena.MembershipAll continuing education students may purchase a reducedrate membership at the RAC/MAC each term. All membersrequire a Ryerson OneCard for access to the facility.Contact UsIn person: RAC, 40 Gould Street, under the Quad; MAC, 50Carlton StreetBy phone: 416.979.5096By email: rac@ryerson.caWebsite: www.ryerson.ca/sportsandrecServices and SupportPeer Mental Health Outreach TeamInformation resources and support for mental health topics,including stress management workshops.In person: Podium, room POD448, 350 Victoria StreetBy phone: 416.979.5000, ext. 6619By email: healthy@ryerson.ca36 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 37

Services and SupportHousing and FooDFood Facilities on CampusRyerson Food Services offers several full meal andrefreshment options on campus: Hub Café Market, TimHortons (6 locations), Pitman Hall Cafeteria, Expresso’s,the newly renovated Starbucks POD 60 Market, and theCafé in the Mattamy Athletic Centre. For more informationabout Ryerson Food Services, please visit us www.ryerson.campusdish.com or call 416.979.5021.Food Services Facilities at ILLCThe International Living/Learning Centre, at 133 MutualStreet, is cozy, relaxing, friendly, and comfortable andwelcomes students, faculty, and staff. We understand thata healthy lifestyle includes balanced meals and nutritioussnacks and wide variety of healthy food choices daily. Workingwith the City of Toronto Eat Smart! program, the InternationalLiving/Learning Centre has received the Award of Excellencefor the past three years. Student cards are accepted at all foodoutlets.Contact UsBy phone: 416.979.5296By email: meeting@ryerson.caWebsite: www.ryerson.ca/conferenceFollow us on Facebook and Twitterfacebook.com/RUConferenceServicestwitter.com/RyersonUCSOakham CaféThe Oakham Café is located within the Student Centre at thecorner of Church and Gould streets. The café is a gatheringplace for students, staff, faculty, and alumni within therenovated 150-year-old historic Oakham House. Featuring thework of student artists at Ryerson, the Café offers a quiet andrelaxed break from a hectic day. Enjoy our menu full of freshand well-priced options, our organic and fair trade coffeesand teas, a large variety of grab-and-go items, and delectablegoodies for your afternoon treat.The Ram in the RyeStudent owned, student run, and student focused, the Ramin the Rye is the only on-campus pub at Ryerson. As such,the Ram is the hub of so much activity – from great pubnights and concerts to comedy nights and open mic events,it all happens at the Ram. More than this, the Ram maintainsan extensive menu of great food at really affordable prices.Our summer patio is huge and open as soon as the weatherpermits. And we have lots of big screen TVs, making anysporting event a thrill to watch.Contact UsIn person: Building Services Desk, 55 Gould StreetBy email: bsd@ryerson.caBy phone: 416.979.5250, ext. 2353By fax: 416.977.7709Website: www.ryersonstudentcentre.caHousing and AccommodationsOff-Campus HousingLiving off-campus? Check out our online listings ofaccommodations and other valuable information to help youfind a place to live.Contact UsIn person: Pitman Hall, room PIT100, 160 Mutual StreetBy phone: 416.979.5284By fax: 416.979.5212By email: housing@ryerson.caWebsite: www.ryerson.ca/offcampushousingSummer Accommodations On-CampusRyerson offers unique and modern summer accommodationson-campus from May to August. Enjoy university residenceliving with hotel-style services in the heart of downtownToronto.Choose from two different styles of accommodation withair-conditioning, guestrooms, and shared facilities:▸▸International Living Learning Centre (ILLC) featuresprivate guestrooms with ensuite bathrooms. Ideal forsingle or double occupancy.▸▸Pitman Hall Residence features single-bed privatebedrooms, dormitory style single units, and multi-unitsuites. Ideal for individuals and groups.Contact UsIn person: Pitman Hall, room PIT100, 160 Mutual StreetBy phone: 416.979.5284By fax: 416.979.5212By email: housing@ryerson.caWebsite: www.ryerson.ca/housingOther Services and SupportAboriginal Student ServicesRyerson Aboriginal Student Services (R.A.S.S.) provides asupportive environment for all Aboriginal, Métis, Inuit, andnon-status students where academic excellence is promotedand balanced with traditional teachings and culture. Servicesinclude learning support, tutoring service, academic programadvocacy, peer support and bursary/scholarship information.Contact UsIn person: Kerr Hall West, room KHW389, 379 Victoria StreetBy phone: Sheila Saikkonen, 416.979.5000, ext. 7699By fax: 416.598.5919By email: ssaikkon@ryerson.caWebsite: www.ryerson.ca/aboriginalRyerson AlumniLife at Ryerson doesn’t stop after you get your programcertificate! Are you a continuing education grad? If so, youare part of a community of more than 140,000 alumniworldwide, many of whom are actively engaged with theuniversity, contributing and benefiting regularly from thislifelong relationship. There are countless perks associatedwith being Ryerson alumni, ranging from the AlumniDiscount Card to the networking opportunities at a variety ofalumni events to opportunities for professional developmentthrough membership with one of our Alumni Groups.Alumni can also take advantage of a new and innovative jobsearch and matching service called WhoPlusYou to browseover 200,000 opportunities.Visit our website or contact us directly to find out whatRyerson has to offer you and to find out how you can giveback to Ryerson. We want to hear from you!Stay in touch. Get Involved. Enjoy the Privileges.Contact UsIn person: Office of University Advancement,12th floor, 415 Yonge StreetBy phone: 416.979.5018By email: alumni@ryerson.caWebsite: www.ryerson.ca/alumniTwitter: www.twitter.com/ryerson_alumniFacebook: www.facebook.com/rualumniLinkedIn: Ryerson University AlumniRU ONLINE: ruonline.ryerson.caRyerson University Campus StoreWe are a University owned and operated service. Our primaryresponsibility is to provide textbooks and general book servicesto the University community and facilitate our academic supportfunction. We also offer a large selection of stationery products,arts and drafting supplies, computer software, stationeryproducts, school rings, and gift items in store and online. Weare located at the corner of Victoria and Gould streets.Rental books: If you only need a book for one semester, tryrenting instead. A limited amount of selected textbooks areavailable for rent through the Campus Store.Website: The Ryerson Campus Store website is constantlyexpanding and bringing you new ways to access coursematerials. Now you can purchase your textbooks and coursematerials online as well as clothing and gifts. Other featuresyou might enjoy are Google e-books, Access codes, as well asthe computer e-store. Visit our website to learn more.Contact UsIn person: 17 Gould StreetBy phone: 416.979.5116By fax: 416.979.5175By email: bookstor@ryerson.caWebsite: campusstore.ryerson.caCentre for Student Development and CounsellingThe Centre for Student Development and Counselling(CSDC) provides consultations on crisis matters forcontinuing education students. All of our services are free,confidential, and delivered during regular business hours byhighly qualified staff.Contact UsIn person: Jorgenson Hall, room JOR07, 350 Victoria StreetBy phone: 416.979.5195By email: csdc@ryerson.caWebsite: www.ryerson.ca/counsellingCESAR: Continuing EducationStudents’ Association of RyersonThe Continuing Education Students’ Association of Ryerson(CESAR) is a membership-driven organization that works todefend and fight for the rights of our members – over 8,000continuing education, distance education, and part-timedegree students at Ryerson.CESAR was formed in 1979 by evening students, whowanted a greater voice on campus as well as recognition of theunique needs of the continuing education population. CESARachieves this through two main areas – advocacy and services.As a member of the Canadian Federation of Students(CFS), we work with over 500,000 students across thecountry to lobby the provincial and federal governments foraccessible post-secondary education. As Local 105 of the CFS,we work together with other students’ unions to advancestudents’ rights.CESAR’s mandate is to advocate and lobby for ourmembers, build community on and off campus by organizinginclusive events and supporting student groups, and provideuseful and cost-saving services:Services and Support38 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 39

Services and Support▸▸free member handbooks▸▸student club and Course Union funding and support▸▸free legal advice▸▸computer and printing services▸▸Ryerson Free Press (RFP), our monthly alternativenewspaper▸▸course evaluations▸▸free student rights advocacy and advice▸▸CESAR General Bursaries (offered every term)▸▸TTC tokens and discounted monthly Metropassesdiscounted movie and entertainment tickets, schoolsupplies, phone cards, retail gift cards, stamps, waterbottles, and swag▸▸Lost and Found▸▸up-to-date information about upcoming CESAR eventsand campaignsTo find up-to-date information on our many campaigns andservices, please visit our website.Contact UsIn person: Student Centre, room SCC301, 55 Gould StreetBy phone: 416.979.5193By fax: 416.979.5223By email: info@mycesar.caWebsite: www.mycesar.caCopyRITE Printing ServiceCopyRITE is the only student owned and operated full-servicecopy, print, and communications centre at Ryerson. Centrallylocated on campus, CopyRITE offers printing services to meetthe diverse needs of all students:▸▸digital colour and black and white printing/copying▸▸large format colour printing and banners▸▸architectural printing, copying, and scanning▸▸3D colour printing▸▸binding (coil, cerlox, thermal, thesis, perfect)▸▸plaque/foam core mounting▸▸custom t-shirts/calendars▸▸business cards and stationery▸▸promotional items for events or conferences▸▸long distance cards and cell phone minutes▸▸school supplies including pens, pencils, paper, binders, etc.Contact us to learn more about our services.Contact UsIn person: Student Centre, room SCC-B03, 55 Gould StreetBy phone: 416.979.5264By fax: 416.598.5913By email: copyrite@rsuonline.caWebsite: www.copyrite.caInternational Student ServicesAs the centre for the non-immigrant community at Ryerson,International Student Services (ISS) is crucial in supportinginternational students and international scholars throughspecialized services and programs, as well as the promotionof international awareness at Ryerson.ISS strives to provide helpful information andcomprehensive support to all members of the internationalcommunity during their time at Ryerson and in Canada:▸▸Orientation Program for international students▸▸status letters▸▸immigration advising▸▸UHIP (health insurance)▸▸networking events that include special internationalcelebrations, monthly tea houses, and lunches▸▸Peer Support ProgramContact UsIn person: Podium, room POD50A, 350 Victoria StreetBy mail: International Student Services , Ryerson University,POD50A 350 Victoria Street, Toronto, Ontario, Canada M5B 2K3By phone: 416.979.5000, ext. 6655By email: issask@ryerson.caWebsite: www.ryerson.ca/internationalservicesLost and FoundRyerson’s central lost and found is located at the MemberServices Office in the Student Centre Lobby (55 Gould Street).Lost articles are kept on hand for 30 days. Every effort ismade to return the articles to the rightful owner. After thistime period, the articles are redistributed to the Ryersoncommunity through various means of donation. If you havefound an article, you can submit it to the Member ServicesOffice during the hours of operation or leave items in theovernight drop box.Contact UsIn person: Member Services Office, Student Centre,55 Gould StreetBy phone: 416.979.5255, ext. 2358By email: lostandfound@rsuonline.caWebsite: www.rsuonline.ca/servicesMedia and Instructional TechnologyWe have a full range of audiovisual equipment and technicalsupport for classroom and project requirements:▸▸electronic classrooms▸▸lecture theatres▸▸presentation technology systems▸▸video conferencing servicesContact us for equipment availability and booking procedures.Contact UsIn person: East Kerr Hall, room KHE227, 50 Gould StreetBy phone: 416.979.5098By fax: 416.979.5327By email: avhelp@ryerson.caWebsite: www.ryerson.ca/ccs/resources/mediaservicesMember Services OfficeThe Member Services Office is located in the Student Centrelobby. Here you’ll find all you need to know about RSUservices in one convenient location. A range of cost-savingservices are offered at the Member Services Office, includingthe following:▸▸Campus Lost and Found▸▸TTC passes, tokens, and tickets▸▸Event and movie tickets, including Yuk Yuk’s ComedyClub and Cineplex and AMC movie theatres▸▸Postage stamps (domestic and international)▸▸Phone cards, cell phone minutes, and gift cards▸▸RSU merchandise such as pens, pencils, notebooks,t-shirts, book bags, clipboards, wall calendars,eco-friendly notebooks, and Klean KanteensContact UsIn person: Student Centre, 55 Gould StreetBy phone: 416.979.5255, ext. 2358By email: memberservices@rsuonline.caWebsite: www.rsuonline.ca/servicesOffice of Discrimination and HarassmentPrevention Services (DHPS)As a division of the Office of the Assistant President/Vice Provost for Equity, Diversity and Inclusion, DHPScontinues its commitment in helping Ryerson Universityto foster a study, living, and work milieu that is free fromdiscrimination and harassment and where all individualsare treated with respect and dignity. Students, staff, andfaculty have a right to equal treatment with respect toemployment, accommodation, and receipt of education,related services, and facilities without discrimination orharassment on the basis of the following grounds: race,ancestry, place of origin, colour, ethnic origin, citizenship,religion, sex, sexual orientation, gender identity or genderexpression, age, record of offences, marital status, familystatus, and/or disability.Prevention of harassment through education is a majorgoal of Ryerson’s policy. The office provides educationand training on issues pertaining to harassment anddiscrimination. The policy is informed and guided by theOntario Human Rights Code.To obtain a copy of Ryerson’s Discrimination and HarassmentPrevention Policy, please visit our website.IMPACT Workshop SeriesWe provide a variety of innovative, educational opportunitiesfor the Ryerson community on issues related to HumanRights, Diversity, Equity and Accessibility ranging from ourgeneral workshop offerings for students, staff, and faculty tosessions tailored to specific needs and topics.How to registerRegistration is required for all sessions. Interested students,staff, and faculty should visit the DHPS Workshop website. Besure to check the website for the current offerings, updates,and changes.Snack and ChatThese one-hour sessions cover issues that are topicaland related to the Human Rights, Diversity, Equity andAccessibility of the entire Ryerson community and are led byguest speakers from across the campus.Empower Yourself: Know Your Human RightsUnderstanding key components of Ryerson’s Discriminationand Harassment Prevention Policy can empower you asan individual and/or employee. Knowing what your rightsand responsibilities are can be a first step to helping yourecognize and deal with issues related to discrimination andharassment. In this session you will learn what constitutesdiscrimination and/or harassment and develop strategies forresolving issues.Diversity: Understanding our DifferencesThis one-hour interactive session serves to get participantsengaged in increasing their understanding of diversity andthe complexities of individual difference. Respecting diversityis about moving beyond tolerance for one’s differences andembracing the rich and unique dimensions of diversitycontained within each and every individual. This sessionworks to answer the questions of: How do we begin theseconversations? How do we cultivate and enhance an inclusivelearning environment that values diverse learning andpedagogical styles to ensure that each individual reaches theirfull potential?Harassment in the WorkplaceIn many aspects of our society, the behaviours associatedwith the various forms of harassment are considered normal.Harassment is generally about “power” – a way of maintainingit or getting it! In this session, learn to recognize harassingbehaviours and what you can do about them. Remember,under the Ontario Human Rights Code it is the impact of theaction or behaviour that counts, not the intent.Sexual Harassment and Dating ViolenceSexual harassment and dating violence continues to be aproblem on our campus. Come to this interactive session andlearn how to recognize and deal with unwelcome or unwantedbehaviour that could be considered sexual harassment. Youwill also learn about some of the key indicators that warnindividuals about the potential for dating violence in theirintimate relationships.Positive Space Ally: An IntroductionHeterosexism, homophobia, and transphobia continue tohave a negative impact on the well-being of queer and transstudents, faculty, and staff. Working together as students, staff,and faculty to create and maintain safe, welcoming, affirming,and inclusive work, study, and living environments is thegoal of the Positive Space Ally program. In this session youwill increase your awareness of sexual and gender diversity,and acquire tools to challenge homophobia, transphobia, andheterosexism within and beyond the campus community.Services and Support40 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 41

Services and SupportPositive Space Ryerson II: Skill Building for AlliesThis interactive session builds on the ideas presented inthe Positive Space Ryerson Ally introductory workshop.Developed based on feedback from participants, this newworkshop offers a skill-based approach to becoming anactive Ally to members of the LGBTTTIQQ community.The experiential components offer practical suggestions onhow to confront both obvious and “hidden” situations ofhomophobia, transphobia, and heterosexism, both on andoff campus.Race Reality and RelationshipsIn this action-packed session, the topic of race and its realitywithin our relationships at school and in the community areexamined. Using individual and group exercises, you will exploreyour understanding of how power and privilege affect us all. Youwill come away with a greater understanding of the need to berespectful of our differences, while we celebrate them.No Barriers @ RyersonRaise your awareness of disability and accessibility issues andtheir intersection on our campus through an exploration ofbest practices in working alongside those with disabilities.We will help you to discover ways to remove barriers in ourinteractions with people with disabilities in a discussion ofhow you, too, can be an ally!To request confidential advice and information, contact us.Contact UsIn person: Podium, 2nd floor, room POD254, 350 Victoria StreetBy phone: 416.979.5349By fax: 416.979.5173By email: dhps@ryerson.caWebsite: www.ryerson.ca/equityOffice of the OmbudspersonThe Office of the Ombudsperson at Ryerson University isa safe place to get advice and assistance with resolving aproblem, concern, or conflict fairly, or to obtain informationthat you were unable to obtain elsewhere. The Ombudspersonand Assistant Ombudsperson are available to assist studentswith resolving issues using a variety of approaches. TheOmbudsperson is impartial and independent of the University,all administrative structures, and the student government. Allmatters dealt with by the Ombuds Office are handled in strictconfidence unless the student involved gives permission forhis or her name to be released.If you have already tried to resolve a problem by makinguse of the procedures available through the University andyou believe that the decision-making process was unfair, thenyou may contact the Ombudsperson to review your concerns.In appropriate circumstances the Ombudsperson canrecommend changes in academic or administrative processesbased on an objective review of the concerns presented andthe principles of fairness and natural justice.Contact UsWe respond to email and telephone inquiries very promptlyand are usually able to schedule appointments quickly. Youare also welcome to drop by and we will be happy to meet withyou if we are not already booked.Nora Farrell, OmbudspersonAyesha Adam, Assistant OmbudspersonBy phone: 416.979.5000, ext. 7450In person: Oakham House, 2nd floor, rooms OAK215 and 216,63 Gould Street (southwest corner of Church and Gould streets)By fax: 416.979.5170By email: ombuds@ryerson.caWebsite: www.ryerson.ca/ombudsProject-Funds Allocation Committeefor Students (P-FACS)Got a great idea to improve student life and develop a senseof community at Ryerson? The Project-Funds AllocationCommittee (P-FACS) may be able to provide financialassistance. Visit us online for details.Contact UsIn person: Jorgenson Hall, room JOR04, 380 Victoria StreetBy phone: 416.979.5187By email: pfacs@ryerson.caWebsite: www.ryerson.ca/pfacsFacebook: RUonecardTwitter: RUonecardRyerson OneCardContinuing education students are eligible for RyersonUniversity’s official photo ID/OneCard. The card displaysyour name, photo, student number, library bar code, andstatus at the University (e.g., Chang School student). Althoughthe card is currently not mandatory, one is required to takeout equipment. Please check with your instructor for details.The Ryerson OneCard is much more than the officialphoto ID card for Chang School students:▸▸It’s the library card at Ryerson as well as affiliateduniversities.▸▸It’s a copy card and a laser print card at all studentmachines. Funds are loaded to your “Campus Fund”account for copying, printing, food service locations,and vending machines equipped with a card reader.This feature is called stored value purchases (SVP).▸▸Special commuter meal plans are available to OneCardholders.▸▸It’s required for RAC memberships.▸▸It’s required for security access to labs in certain classes.Photo ID CardFor Chang School students, the one-time cost of the cardis $20.To get your card, you must be enrolled in the current term.Visit Jorgenson Hall, room JOR02, and bring the followingitems with you:1. Ryerson student identification number2. Two pieces of ID (one must be government-issued photoidentification, such as a driver’s licence, passport, orcitizenship or OHIP card)The Ryerson OneCard will be valid for the term in which youare enrolled. Upon registration for each subsequent term,your card will automatically be activated.Non-Photo Library CardLibrary Cards are available for distance education, continuingeducation and other Chang School students who wish toborrow physical items from the Ryerson Library or from otherparticipating university libraries in Canada (Inter-UniversityBorrowing).Students have two options: they can choose to apply for afree Library Card at the Circulation Desk by showing their paidfee statements or a letter of acceptance, or they may purchasea Ryerson Photo ID card from the OneCard office. Librarycards must be revalidated each term. Loan periods dependon individual items, but generally books may be borrowed fortwo weeks, with three renewals. Only two reserve items andthree periodicals/maps may be borrowed at the same time.Interlibrary loans are free.Note: Access to articles and all Library e-resources is nowavailable using your my.ryerson username and password. ALibrary Card is no longer required for this service. For moreinformation about accessing e-resources from off-campus,check our Accessing Journals and Articles from Home page.Non-Photo Cash CardIf you do not wish to purchase the Ryerson OneCard, youmay purchase a generic Cash Card for the ease of stored valuepurchases (SVP). For $5 you will receive a card containing $4of spendable funds. You can continue to add funds to this card.Non-photo Cash Cards are not personalized and can beused by anyone holding them unless you report them as lost.Please note your card account number for that purpose. Yourcard number is found on printed receipts from the PaymentHeadquarters in Location (PHIL) machines. Simply request abalance check on the PHIL machine to get a printed receipt.You can purchase a non-photo Cash Card at the OneCardoffice or at 15 PHIL machines on campus. These non-photoCash Cards must be initially activated at the PHIL machinefollowing the instructions given when purchasing the card.Contact UsIn person: Jorgenson Hall, room JOR02, 380 Victoria StreetBy phone: 416.979.5000, ext. 7565Byemail: onecard@ryerson.caWebsite: www.ryerson.ca/onecardFacebook: RUonecardTwitter: RUonecardSecurity and Emergency ServicesIn person: 111 Bond StreetBy phone: 416.979.5040By email: security@ryerson.caWebsite: www.ryerson.ca/securityRyerson is committed to providing a safe and secureenvironment for all members of our campus community.Security and Emergency Services exists to provide programsand services that will respond to issues and concerns insecurity and emergency response-related areas.In an emergency▸▸Dial “80” on any internal Ryerson telephone, or pressthe “emergency” auto dial button (#1 red) free of chargefrom any payphone on the Ryerson campus.▸▸The emergency blue phones located around the exteriorof the campus are also a free call to Security.When to Call▸▸a medical emergency▸▸signs of smoke or fire▸▸a gas smell▸▸a chemical spill▸▸any violent acts▸▸crimes in progress▸▸suspicious persons or activities▸▸any other safety concernsEvacuating the BuildingIn case of evacuation, you will be notified either by the firealarm sounding and/or the building’s paging system. Pleaseuse stairwells to evacuate.Take all belongings from your immediate work area. Youmay not be able to re-enter the building after having evacuated.Ensure your computer is set up with a screensaver passwordand ensure that it is set to come on. This will provide a levelof security for your computer.In Case of FireIf you see, smell, or hear a fire:1. Pull the closest fire alarm.2. Exercise good judgment in deciding whether to attemptto extinguish the fire, with the fire protection equipmentavailable.3. If in doubt, leave the fire scene, and close all doors.4. Call Security from a safe location, and give all thepertinent facts.5. Leave the building by the nearest safe exit. Do not useelevators.6. Stand outside the building to direct the Fire Departmentand/or Security to the exact location of the fire.Non-ambulatory people should contact Security from thenearest internal phone, payphone, or emergency blue phone.Let them know that you cannot use the stairs to evacuate. Tellthe officer which exit stairwell you will be waiting beside – theone with the elevator would be best if it is the safest one. Onceoff the phone with Security, make your way to the exit and wait.Toronto Fire Services personnel will evacuate you if needed.Services and Support42 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 43

Services and SupportSecurity OfficersRecognizable in their black and white “Ryerson Security”uniforms, Ryerson security officers protect the campus 24hours a day. The main security office is located at 111 BondStreet (south of Gould Street, beside the Orthodox Church).Ryerson Bike Patrol officers can be seen pedaling aroundwearing their highly visible yellow jackets.Emergency Services TeamRyerson’s Emergency Services Team consists of a groupof officers that receive comprehensive training in medicalfirst response and deal with all medical emergencies acrosscampus. Please contact Security for any medical emergencyat 416.979.5040 or by dialing “80.”Other ServicesFor more information on services offered by Security andEmergency Services, such as Walk Safe and self-defenceclasses, visit www.ryerson.ca/security.Student CentreThe Student Centre is located at 55 Gould Street, at the cornerof Church and Gould streets, and is the focal point for studentlife on campus. The Student Centre offers a multitude ofservices and facilities for student and Ryerson communityuse. Get involved in the Oakham House Societies, whichinclude Amateur Campus Theatre, McClung’s magazine, TheWhite Wall Review (a literary journal of fiction, poetry, andvisuals), Live Poets, Adventure, and Improv.The Student Centre offers catering services and facilitiesideal for meetings, receptions, parties, weddings, andconferences. Rooms, which can accommodate groups rangingfrom 5 to 275 people, are available to both the members of theRyerson community and external clients. The Student Centreis also the home of the Ram in the Rye, a pub for the Ryersoncommunity which offers food and drink specials throughoutthe week. During the warmer months, check out our excellentpatio and BBQ options.Just inside the front entrance is the Member ServicesOffice. Also located in the Student Centre are The Eyeopener,Ryerson University’s independent student newspaper, andfive Equity Service Groups operated by the Ryerson Students’Union:▸▸the Community Food Room, which provides food forstudents, faculty, and staff in need;▸▸RyeACCESS, which offers advocacy and a communityspace for students with disabilities;▸▸RyePRIDE, which represents lesbian, gay, bi-sexual andtrans* students;▸▸the Centre for Women and Trans People, which focuseson gender empowerment and women’s rights; and▸▸the Racialized Students’ Collective, which offers a spacefor racialized students to come together and challengeracism on campus.Contact UsIn person: 55 Gould StreetBy phone: 416.979.5250, ext. 2353By email: rsccroombook@ryerson.caStudent Services Advisory Committee (SSAC)The SSAC is comprised of representatives from the Office ofthe Vice Provost, students, RSU, and CESAR. The committeemeets to discuss programs and services and how they meetstudent needs.Contact UsIn person: Student Services, Info Desk, Podium, roomPOD61, 380 Victoria StreetBy phone: 416.979.5000, ext. 2736Used Book RoomThe Used Book Room is your first and best choice for usedbooks on campus! It is a convenient, centralized way to buyand sell quality used textbooks and course material from otherstudents. Save money when buying, and make money sellingthrough consignment and buy back. This is another greatservice owned and operated by the Ryerson Students’ Union.You can also check the status of your account at www.usedbookroom.ca.Contact UsIn person: Student Centre, room SCCB03, 55 Gould StreetBy phone: 416.979.5263By fax: 416.598.5913By email: usedbook@rsuonline.caWebsite: www.usedbookroom.caContact UsPhone: 416.979.5035Email: ce@ryerson.caTo find contact details for a specific staff member, visit The Chang School Personnel Directory at www.ryerson.ca/ce/contact.DirectionsThe G. Raymond Chang School of Continuing Education297 Victoria StreetLocated: 1 block east of Yonge Street, just north of Dundas StreetClosest subway stop: Dundas StationOffice HoursDaysMonday–ThursdayFridayHours8:15 a.m.–6:45 p.m.8:15 a.m.–4:15 p.m.Saturday (May 11, 2013–June 8, 2013) 8:30 a.m.–12:00 p.m.Saturday (June 15, 2013–August 31, 2013) ClosedSaturday (September 7, 2013–May 3, 2014) 8:30 a.m.–1:00 p.m.Saturday (October 12, 2013; December 7, 2013–January 4, 2014; February 15, 2014)ClosedSaturday (May 10, 2014–June 7, 2014) 8:30 a.m.–12:00 p.m.Saturday (May 17, 2014; June 14 –August 30, 2014) ClosedOther Ryerson Contacts▸▸Curriculum Advising – 416.979.5151; gradinfo@ryerson.ca▸▸Enrollment Services and Student Fees – 416.979.5136; essr@ryerson.ca▸▸Security – 416.979.5040Mail, Courier, and Shipping AddressesMailing AddressRyerson UniversityThe G. Raymond Chang School of Continuing Education350 Victoria Street, Toronto, Ontario M5B 2K3Courier/Street AddressRyerson UniversityThe G. Raymond Chang School of Continuing EducationHeaslip House297 Victoria Street, Toronto, Ontario M5B 1W1Shipping/Receiving AddressRyerson UniversityThe G. Raymond Chang School of Continuing Education105 Bond Street, Toronto, Ontario M5B 1Y3contact us44 For the most current information, see our website at www.ryerson.ca/ce. The Chang School Student Handbook 2013–2014 45

Campus Mapcampus mapWood StMACCarlton StMcGill StJORTHRChurch StKHNCarlton StGerrard St EastMutual StMONKHESHEEPHARCJarvis StGERCOPPITRCCILCCUEJarvis StCollege StGerrard St WestBay StKHWPOD LIBYonge St Subway LineBKSPKGRACGould StKHSOAKOKF SCC HEIRICIMACEDVICPROAMCENGSIDCPFSBBBond StDundas St EastChurch StMutual StDalhousie StDundas St WestYDITRSDundasSquareVictoria StBuilding Code, Name, Street AddressARC Architecture Building, 325 Church StreetBKSCEDCOPCUECPFDSQENGEPHGERHEIILCIMAJORKHEKHNKHSKHWLIBMACMONOAKOKFPITPKGPODRyerson University Campus Store, 17 Gould StreetHeaslip House, The G. Raymond Chang Schoolof Continuing Education, 297 Victoria StreetCo-operative Education, 101 Gerrard Street East147 Dalhousie StreetCampus Facilities and Sustainability, 111 Bond Street10 Dundas Street EastGeorge Vari Engineering and Computing Centre, 245 Church StreetEric Palin Hall, 87 Gerrard Street EastResearch/Graduate Studies, 111 Gerrard Street EastHEIDELBERG Centre – School ofGraphic Communications Management, 125 Bond StreetInternational Living/Learning Centre,entrances at 133 Mutual Street and 240 Jarvis StreetSchool of Image Arts, 122 Bond StreetJorgenson Hall, 380 Victoria StreetKerr Hall East, 340 Church Street/60 Gould StreetKerr Hall North, 31/43 Gerrard Street EastKerr Hall South, 40/50 Gould StreetKerr Hall West, 379 Victoria StreetLibrary Building, 350 Victoria StreetMattamy Athletic Centre at the Gardens, 50 Carlton StreetCivil Engineering Building, 341 Church StreetOakham House, 63 Gould StreetO’Keefe House, 137 Bond StreetPitman Hall, 160 Mutual StreetParking Garage, 300 Victoria StreetPodium, 350 Victoria Street(area connecting Jorgenson Hall to the Library Building)PRORACRCCRICSBBSCCSHESIDTHRTRSVICYDIYNGPProjects Office, 112 Bond StreetRecreation and Athletics Centre,entrance through archway at 40 and 50 Gould StreetRogers Communications Centre, 80 Gould StreetRyerson Image Centre, 33 Gould StreetSouth Bond Building, 105 Bond StreetStudent Campus Centre, 55 Gould StreetSally Horsfall Eaton Centre for Studies in Community Health,99 Gerrard Street EastSchool of Interior Design, 302 Church StreetTheatre School, 44/46 Gerrard Street EastTed Rogers School of Management – 575 Bay Street(entrance at 55 Dundas Street West)Victoria Building, 285 VictoriaYonge-Dundas I, 1 Dundas Street West415 Yonge StreetSite of the future Student Learning CentreUndergraduate Admissions and RecruitmentDirect underground access from the Ted Rogers Schoolof Management to the Dundas SubwaySecurityParkingTTC Subway stopTTC Streetcar stopThe G. Raymond Chang School of Continuing EducationRyerson University350 Victoria Street, Toronto, ON M5B 2K3Tel: 416.979.5035Email: ce@ryerson.caFax: 416.979.5277Web: www.ryerson.ca/ce46 For the most current information, see our website at www.ryerson.ca/ce.