ux-design-for-startups-marcin-treder

ux-design-for-startups-marcin-treder ux-design-for-startups-marcin-treder

correctdesign
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12.07.2015 Views

and attention during the test. As soon as possible afterthe study, change your notes into specific tasks.In my experience - if you don’t do this in the first twodays after each session, you’ll never do it.Further researchSo that’s guerrilla user testing. When to use it? Asa cheap and quick method of research, guerrillauser testing is suitable for any phase of the product’sdevelopment in which you have at least a prototypethat you can check.And what if you don’t have a prototype? Or you wantto test something other than an interface, like a generalstrategy of future development, or you want to checkhow people are dealing with some specific problems?Use customer interviews44Get to know your users

A customer interview is a simple, straight-forward,research method. You basically talk to peopleaccording to a script that you’ve prepared and you tryto get as much from the conversation as possible. Askin-depth questions, stretch your empathy to its limits,pay attention to every tiny detail, ask your participantsto sketch solutions to their problems and sketch yourown ideas. Just do whatever is needed to really dig into the true nature of the problem.The interaction should be natural. It’s like talkingwith a friend about their work problems. You needto encourage them to share at the start and when itblows, just listen and carefully dig deeper to really getto the core of the problem.Though a customer interview may seem to be a littlelong-winded, it’s super efficient.A conversation with customers is a truly refreshingexperience and if you play it right, every minute will besuper valuable.Get to know your users45

and attention during the test. As soon as possible afterthe study, change your notes into specific tasks.In my experience - if you don’t do this in the first twodays after each session, you’ll never do it.Further researchSo that’s guerrilla user testing. When to use it? Asa cheap and quick method of research, guerrillauser testing is suitable <strong>for</strong> any phase of the product’sdevelopment in which you have at least a prototypethat you can check.And what if you don’t have a prototype? Or you wantto test something other than an interface, like a generalstrategy of future development, or you want to checkhow people are dealing with some specific problems?Use customer interviews44Get to know your users

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