ux-design-for-startups-marcin-treder

ux-design-for-startups-marcin-treder ux-design-for-startups-marcin-treder

correctdesign
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12.07.2015 Views

customers via Skype and till today this is a part of ourproduct development process, a routine which we do tomake sure we’re on the right track.This whole trip and our conversion to “customer centricmadcaps” was the smartest thing that we could everdo for UXPin. Conversations with customers led us tochange to a strategy which accelerated our growth to arate of 50% (minimum) in sales each month.This is amazing. You can actually be successfulby creating a product that’s truly valuable for yourcustomer! Captain Obvious strikes back? Kind of.How many start-ups do you know, though who seemto try hard to avoid talking to customers? I’m sure Iknow plenty of them.You may wonder what the cost is of this kind of userresearch? If you’ve heard anything about professionaluser and market research, it’s probably their pricecounted in thousands of dollars. Well, that’s true forprofessional lab research. Methods that we use cost us$0.36Get to know your users

Guerrilla ResearchGuerrilla Research methods were firstly used in themarket research field following so-called GuerrillaMarketing introduced by Jay Conrad Levinson in 1984in the book “Guerrilla Marketing”. Guerrilla stands foratypical, cheap and somehow aggressive methods ofachieving goals.An example of Guerrilla Marketing would be a graffitior a flash mob used for promotional reasons. Thecrazier and more buzz-generating - the better.In the User Experience Design world GuerrillaMethods somehow became known after the famousbook “Don’t make me think” by Steve Krug, whoencouraged designers to do research even if the onlysubject they tested their design on was their mom. It’sbetter to check your product with one person than notcheck it at all - argued Krug. Today we can call such aresearch method - Guerrilla User Testing.There was a time in my career when I stronglyGet to know your users37

Guerrilla ResearchGuerrilla Research methods were firstly used in themarket research field following so-called GuerrillaMarketing introduced by Jay Conrad Levinson in 1984in the book “Guerrilla Marketing”. Guerrilla stands <strong>for</strong>atypical, cheap and somehow aggressive methods ofachieving goals.An example of Guerrilla Marketing would be a graffitior a flash mob used <strong>for</strong> promotional reasons. Thecrazier and more buzz-generating - the better.In the User Experience Design world GuerrillaMethods somehow became known after the famousbook “Don’t make me think” by Steve Krug, whoencouraged <strong>design</strong>ers to do research even if the onlysubject they tested their <strong>design</strong> on was their mom. It’sbetter to check your product with one person than notcheck it at all - argued Krug. Today we can call such aresearch method - Guerrilla User Testing.There was a time in my career when I stronglyGet to know your users37

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