Clipsal StarServe - Installation Guide, 11635

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SECTION 12Troubleshooting GuidesInfrared Troubleshooting Guide1 IR ComponentsAre all the componentsIR compatible?Modulator• Must be 2 or 4 channel connectedto ‘MOD INPUT B’.VDU• Must be 3 in/8 out with inbuiltIR engine.TV Outlets• Must be a 30PFM.2 IR Remote Power SwitchIs the remote power switch on the modulator switched to the ON position?• Remove any other power pack from the VDU and then switch to theON position• Make sure the Modulator is connected to ‘MOD INPUT B’ at the VDU.3 IR Emitter LeadIs the emitter lead head over the IR pick up of the AV equipment?• To locate the IR pickup of the device you wish to control, place yourthumb over the suspected location of the IR pickup. Use the remotecontrol to change channels, fast forward or skip. When you cannotchange the status of the device you are directly over the IR pickup.76 INSTALLATION GUIDE
SECTION 12Troubleshooting GuidesInfrared Troubleshooting Guide4 IR Target LocationIs the IR target too close to aplasma screen?Position the IR target below theplasma screen to avoid the radiationdrowning out the IR signal sent fromthe remote control.You may need to adjust the positionof the target on site depending onthe amount of radiation the plasmascreen emits.REAR OF TARGET5 IR LEDIs the IR LED on permanently?The IR target may be getting interference from a plasma TV.• Remove the IR target to see if the LED goes out• The connection of the cabling may have a short circuit• Check your fl y leads fi rst• Remove output cables from the VDU and replace one by one. If all outputsare removed and the LED is still on, it may be a short on the modulatorcabling or the power supply of the modulator.6 Clipsal StarServe ® Service AgentIf you cannot solve the problem by following the fi rst fi ve steps, you may need to call a Clipsal StarServe ®Service agent to fi x the problem.The Clipsal StarServe ® Service Agent will rectify any faulty Clipsal StarServe ® product at no cost to you or your customer.If the fault is found to be an installation fault or an environmental fault, then the Clipsal StarServe ® Service Agent willcharge you directly for the call out and to rectify the problem.A faulty product is deemed to be a product that when installed correctly as to the manufacturersrecommendations does not perform the function it is intended to perform due to the manufacturing process.INSTALLATION GUIDE77
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INSTALLATION GUIDEHomeNetworkingSol
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SECTION 1 What is Clipsal StarServe
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SECTION 2Introduction to MATV Basic
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SECTION 3Clipsal StarServe ® Produ
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Page 33 and 34: SECTION 4Minimum TV Cabling Require
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Page 55 and 56: SECTION 6Phone/Data Minimum Cabling
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Page 63 and 64: SECTION 8Data Cabling - How to Conn
Page 65 and 66: SECTION 9Subscription TV Cabling Re
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Page 81 and 82: SECTION 13Clipsal StarServe ® FAQs
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