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SYSTEMA S.p.A.10.2 MalfunctionsAIRTIGHT GAS-FIRED RADIANT TUBES INFRAFAULT CAUSE REMEDYThe burner lights and then becomesblocked after a few secondsa) phase and neutral are inverted in thea) invert the connections.electric power supply.b) poor earthing. b) check earthing.c) electrode position = 4 mm from thec) electrode or detection pin badly positionedplate (see diagram in this manual, page22).d) faulty control appliance.e) air in the gas pipes. e) bleed the aird) replace the appliance with an originalspare part.f) wrong gas pressure.f) check the pressure with the valuesgiven on the plate.IMPORTANT: please seal the adjustmentdevice of the gas valve after completingadjustmenta) no gas in the burner. a) check the supply line.b) the electrovalve coil is not activated b) check the connection of the siliconeby the interruption of the air pressure tube and operation of the air pressureThe fan motor starts, shortly afterwards switch.switch.the control unit attempts to light but thecombustion torch does not light.c) this may be checked with a screwdriver:the screwdriver is attracted byc) the electrovalve coil is fault.the coil during ignition.The fumes fan does not start.d) the methane gas pressure at thed) bring it to the plate value.nozzle is too high.a) no current.b) the motor is faulty.a) check the position of the switches onthe control panel and on the mainpanel.b) check the fan operation sepa-ratelyif it does not work, replace it with an originalspare part.c) replace it with a condenser that hasc) the condenser is faulty.the same characteristics.a) bleed any air from the plant, if it isa) check that gas is reaching the torch.new.The fan motor starts, the control unitb) the ignition electrode is badly positioned.diagram in this manual, page 19).b) position 4 mm from the plate (seeattempts to light, the electrovalveopens but the torch does not light.c) the gas pressure is too high. c) bring it to the plate value.a) during the initial check the appliance a) replace the pressure switch with anThe fan motor starts, but the control has found the pressure switch contacts original spare part with the same calibration.appliance does not give any signals to in a closed position (stuck).the torch and to the electrovalve.b) replace the appliance with an originalspareb) the control appliance is faulty.partRev. 18GB061054
AIRTIGHT GAS-FIRED RADIANT TUBES INFRA11 GUARANTEESYSTEMA S.p.A.11.1 Object and duration of the guarantee1) The Guarantee is limited to defects in the material or manufacturing of the components supplied by SYSTEMA. Inthe case of material or manufacturing defects, SYSTEMA shall repair or replace the faulty parts free of charge exworks; ANY OTHER FORM OF GUARANTEE OR COMPENSATION, BOTH LEGAL AND CONVENTIONAL, ISEXPRESSLY EXCLUDED. The replaced parts shall be promptly returned to SYSTEMA, carriage paid to the worksat S. Giustina in Colle (PD) at the user’s expense. If work is carried out under guarantee, the user shall be chargeda flat rate, as well as a distance refund if the place of intervention is more than ten kilometres from the S.C.(Service Centre).2) The validity of the Guarantee runs from “Commissioning”, on condition that this takes place within 6 (six) monthsof the date of purchase of the appliance by the user. In any case the Guarantee expires 18 (eighteen) monthsfrom the date of the SYSTEMA invoice.3) Any replacement of faulty parts (or of the whole appliance) shall not prolong the original expiry term of theGuarantee. The Guarantee on the replaced parts shall cease with the expiry date of the Guarantee on theAppliance.4) The “duration of the guarantee” shall be 1 (one) year on each component of the appliance.11.2 Exclusions from the guarantee1) The Guarantee is not operative in the following cases:a) Faults that cannot be attributed to defects in the material or manufacture, without limitation:- breakages that occurred during transport;- non conformity of the plant with the laws and the local regulations in force;- failure to respect the installation specifications given in the technical notes accompanying the appliance and/or ofgood technical practice;- damage caused by accidents, fire, general accidents or negligence that cannot be attributed to SYSTEMA.b) Tampering or faults due to interventions of non authorised personnel.c) Defects caused by malfunctions depending on the electric power supply mains or on fuel.d) Faults due to: bad maintenance, neglect or improper use, variations in voltage in the power supply, humidity anddust in the premises, errors in dimensions and/or faulty performance of installation.e) Corrosion or breakages caused by: stray current, condensation, overheating caused by incorrect regulation of thegas pressure in the supply or in the burner, or the use of gas fuel with different heating characteristics from thoseon the data plate.f) Use of non original spare parts or parts not authorised by SYSTEMA.g) Normal wear and tear.h) Products that have been incorrectly kept or stored.2) The Guarantee is not operative in the following cases:a) Payment of the appliance has not been carried out within the terms contemplated in the contract.b) If “Commissioning” has not been performed by the S.C. and/or a copy of the respective Guarantee Certificate, dulycompiled in all parts and signed, has not been received.c) The user has not reported with fault within 10 days of discovering it.55Rev. 18GB0610
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AIRTIGHT GAS-FIRED RADIANT TUBES INFRA11 GUARANTEESYSTEMA S.p.A.11.1 Object and duration of the guarantee1) The Guarantee is limited to defects in the material or manufacturing of the components supplied by SYSTEMA. Inthe case of material or manufacturing defects, SYSTEMA shall repair or replace the faulty parts free of charge exworks; ANY OTHER FORM OF GUARANTEE OR COMPENSATION, BOTH LEGAL AND CONVENTIONAL, ISEXPRESSLY EXCLUDED. The replaced parts shall be promptly returned to SYSTEMA, carriage paid to the worksat S. Giustina in Colle (PD) at the user’s expense. If work is carried out under guarantee, the user shall be chargeda flat rate, as well as a distance refund if the place of intervention is more than ten kilometres from the S.C.(Service Centre).2) The validity of the Guarantee runs from “Commissioning”, on condition that this takes place within 6 (six) monthsof the date of purchase of the appliance by the user. In any case the Guarantee expires 18 (eighteen) monthsfrom the date of the SYSTEMA invoice.3) Any replacement of faulty parts (or of the whole appliance) shall not prolong the original expiry term of theGuarantee. The Guarantee on the replaced parts shall cease with the expiry date of the Guarantee on theAppliance.4) The “duration of the guarantee” shall be 1 (one) year on each component of the appliance.11.2 Exclusions from the guarantee1) The Guarantee is not operative in the following cases:a) Faults that cannot be attributed to defects in the material or manufacture, without limitation:- breakages that occurred during transport;- non conformity of the plant with the laws and the local regulations in force;- failure to respect the installation specifications given in the technical notes accompanying the appliance and/or ofgood technical practice;- damage caused by accidents, fire, general accidents or negligence that cannot be attributed to SYSTEMA.b) Tampering or faults due to interventions of non authorised personnel.c) Defects caused by malfunctions depending on the electric power supply mains or on fuel.d) Faults due to: bad maintenance, neglect or improper use, variations in voltage in the power supply, humidity anddust in the premises, errors in dimensions and/or faulty performance of installation.e) Corrosion or breakages caused by: stray current, condensation, overheating caused by incorrect regulation of thegas pressure in the supply or in the burner, or the use of gas fuel with different heating characteristics from thoseon the data plate.f) Use of non original spare parts or parts not authorised by SYSTEMA.g) Normal wear and tear.h) Products that have been incorrectly kept or stored.2) The Guarantee is not operative in the following cases:a) Payment of the appliance has not been carried out within the terms contemplated in the contract.b) If “Commissioning” has not been performed by the S.C. and/or a copy of the respective Guarantee Certificate, dulycompiled in all parts and signed, has not been received.c) The user has not reported with fault within 10 days of discovering it.55Rev. 18GB0610
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