ANO-145-AWRG-1.1 dated 15-01-2013 - Civil Aviation Authority

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ANO-145 APPROVED MAINTENANCE ORGANISATIONSChapter 3: Guidance Material to ANO 145Note: Full time for the purpose of ANO 145 means not less than 35 hrs per weekexcept during vacation periods.5.2. 145. A.35. In the case of an approval based on one person using a subcontractedquality monitoring arrangement, the requirement for a record of certifying staff issatisfied by the submission to and acceptance by PCAA of PCAA Form 4. With onlyone person the requirement for a separate record of authorisation is unnecessarybecause PCAA Form 3 approval schedule defines the authorisation. An appropriatestatement, to reflect this situation, should be included in the exposition.5.3. 145. A.65(c). It is the responsibility of the contracted quality monitoring organisationor person to make a minimum of 2 visits per 12 months and it is the responsibility ofthis organisation or person to carry out such monitoring on the basis of 1 visit preannouncedand 1 visit unannounced to the organisation. It is the responsibility of theorganisation to comply with the findings of the contracted quality monitoringorganisation or the person.CAUTION: it should be understood that if the contracted organisation or the abovementioned person loses or gives up its approval, then the organisation’s approval will besuspended.6. Recommended operating procedure for ANO 145 approved maintenance organisationbased upon up to 10 persons involved in maintenance.6.1. 145. A.30 (b): The normal minimum requirement is for the employment on a full-timebasis of two persons who meet the competent authorities’ requirements forcertifying staff, whereby one holds the position of "maintenance engineer" and theother holds the position of "quality audit engineer". Either person can assume theresponsibilities of the accountable manager providing that they can comply in fullwith the applicable elements of 145.A.30(a), but the "maintenance engineer" shouldbe the certifying person to retain the independence of the "quality audit engineer" tocarry out audits. Nothing prevents either engineer from undertaking maintenancetasks providing that the "maintenance engineer" issues the certificate of release toservice. The "quality audit engineer" should have similar qualifications and status tothe "maintenance engineer" for reasons of credibility, unless he/she has a proventrack record in aircraft quality assurance, in which case some reduction in the extentof maintenance qualifications may be permitted. In cases where PCAA agrees thatit is not practical for the organisation to nominate a postholder for the qualitymonitoring function, this function may be contracted in accordance to paragraph5.1.GM 145.A.30 (e) Personnel Requirements(Training syllabus for initial human factors training)The training syllabus below identifies the topics and subtopics to be addressed during thehuman factors training.The maintenance organisation may combine, divide or change the order of any subject ofthe syllabus to suit its own needs, so long as all subjects are covered to a level of detailappropriate to the organisation and its personnel.15/01/2013 3-2 ANO-145-AWRG-1.1
ANO-145 APPROVED MAINTENANCE ORGANISATIONSChapter 3: Guidance Material to ANO 145Some of the topics may be covered in separate training (health and safety, management,supervisory skills, etc.) in which case duplication of training is not necessary.Where possible, practical illustrations and examples should be used, especially accident andincident reports.Topics should be related to existing legislation, where relevant. Topics should be related toexisting guidance/ advisory material, where relevant (eg. ICAO HF Digests and TrainingManual).Topics should be related to maintenance engineering where possible; too much unrelatedtheory should be avoided.1. General / Introduction to human factors1.1 Need to address human factors2.2 Statistics3.3 Incidents2. Safety Culture / Organisational factors3. Human Error3.1 Error models and theories3.2 Types of errors in maintenance tasks3.3 Violations3.4 Implications of errors3.5 Avoiding and managing errors3.6 Human reliability4. Human performance & limitations1.1 Vision1.2 Hearing1.3 Information-processing1.4 Attention and perception1.5 Situational awareness1.6 Memory1.7 Claustrophobia and physical access1.8 Motivation1.9 Fitness/Health1.10 Stress1.11 Workload management1.12 Fatigue1.13 Alcohol, medication, drugs1.14 Physical work1.15 Repetitive tasks / complacency5. Environment5.1 Peer pressure5.2 Stressors5.3 Time pressure and deadlines5.4 Workload5.5 Shift Work15/01/2013 3-3 ANO-145-AWRG-1.1
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ANO-145-AWRG-1.1 dated 15-01-2013 - Civil Aviation Authority

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