Microsoft Dynamics CRM In Government
Microsoft Dynamics CRM In Government Microsoft Dynamics CRM In Government
CRM for Health and Social ServicesHealth and social services organizations can reduce inefficiencies, optimizecare plans, and improve financial management with Microsoft DynamicsCRM.• Get a 360-degree view of each client, whether your organization servesfamily, children, the elderly, people with disabilities, or other clients.• Automate processes and systems to reduce administrative burdens.• Remove barriers to cross-agency collaboration and coordination ofservices.
CRM for Health and Social Services:Case ManagementBy connecting systems and automating manual processes with MicrosoftDynamics CRM, health and social service agencies can improve casemanagement. They can gain a unified view of the client across multipleprograms to coordinate service delivery and become more efficient.• Give your caseworkers a centralized repository of client data from avariety of systems.• Track data in real-time to better assess the effectiveness of care deliveryand to manage follow-up activities.• Provide caseworkers with convenient scheduling tools that are fullyintegrated with Microsoft Office Outlook.• Set up automated reminders for follow-up activities.• Offer remote data access and the ability to easily upload caseinformation to maximize the time that caseworkers spend in the field.
- Page 1 and 2: Microsoft Dynamics CRMIn Government
- Page 3 and 4: Microsoft Dynamics CRM Suite
- Page 5 and 6: Microsoft Dynamics CRM Architecture
- Page 7 and 8: Account ManagementA focused and coo
- Page 9 and 10: Opportunity ManagementEnd-to-end ma
- Page 11 and 12: Marketing
- Page 13 and 14: Data and List ManagementSeamless ma
- Page 15 and 16: Response and Lead ManagementEnd-to-
- Page 17 and 18: Case Management and SchedulingSophi
- Page 19 and 20: Customer Service ScenariosFollowthe
- Page 21 and 22: Reporting & AnalysisManage and impr
- Page 23 and 24: CRM for Government
- Page 25 and 26: CRM for Government: Business Intell
- Page 27 and 28: CRM for Government: Contact CentreI
- Page 29 and 30: CRM for Government: Field Inspectio
- Page 31 and 32: CRM for Government: Grants Manageme
- Page 33 and 34: CRM for Government: Task Management
- Page 35: CRM for Health and Social Services
- Page 39 and 40: CRM for Health and Social Services:
- Page 41 and 42: CRM for EducationSchools and univer
- Page 43 and 44: CRM for Education:General Administr
- Page 45 and 46: CRM for Education:Student Informati
- Page 47 and 48: CRM for Education:Recruiting and Re
- Page 49 and 50: Microsoft’s LOB Desktop StrategyL
- Page 51 and 52: An Application Platform for Governm
- Page 53 and 54: Why SharePoint + CRM Together?Diffe
- Page 55 and 56: SharePoint and CRM are Complementar
- Page 57 and 58: trafficPOINT@Police.HuTraffic ticke
- Page 59 and 60: Microsoft Dynamics CRM in the Conta
- Page 61 and 62: USDA Natural Resource Conservation
- Page 63 and 64: Some Customer ExamplesLocal Governm
- Page 65 and 66: Some Customer ExamplesLocal Governm
- Page 67 and 68: UK Local & Regional Government Publ
<strong>CRM</strong> for Health and Social ServicesHealth and social services organizations can reduce inefficiencies, optimizecare plans, and improve financial management with <strong>Microsoft</strong> <strong>Dynamics</strong><strong>CRM</strong>.• Get a 360-degree view of each client, whether your organization servesfamily, children, the elderly, people with disabilities, or other clients.• Automate processes and systems to reduce administrative burdens.• Remove barriers to cross-agency collaboration and coordination ofservices.
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