Microsoft Dynamics CRM In Government

CRM for Government: Case ManagementSocial service agencies and related organizations are faced with growingcaseloads and shrinking budgets. Microsoft Dynamics CRM casemanagement tools help your agency increase its efficiency and reducecosts with streamlined processes and greater access to your critical data—all in one place.• Centralized client records to remove the barriers to cross-agencycollaboration.• Use automatic workflows to increase employee effectiveness.• Easily schedule follow-up appointments and use alerts for proactivenotification.• Provide mobile access to constituent and case information, so workers inthe field can be more productive.