METROPOLITAN EDISON COMPANY - Pennsylvania Public Utility ...

Therefore, BWG suggested that FirstEnergy:• Provide each employee with an “Accident Prevention Handbook” on aconsistent basis on the first day of employment.• Address areas where there is confusion with regard to administration ofpolicy.• Provide safety training to all employees on a consistent basis and schedule.Follow-up Finding and Conclusion No. X-4 –FirstEnergy is taking a proactiveapproach to safety training, and is consistently and effectively providing safetytraining to all employees; nevertheless, the FE-PA Companies have notconsistently met their Occupational Safety and Health Administration (OSHA)Incidence Rate goals.A copy of the revised Accident Prevention Handbook was provided to allemployees of the FE-PA Companies in 2010. Also, all new employees receive a copyof the Accident Prevention Handbook on the first day of employment. A safetymessage, developed by FirstEnergy Service Company’s Human ResourcesDepartment, is provided to employees daily. The Accident Prevention Handbook isreviewed each Tuesday and Thursday, with detailed discussion taking place.Instructors are used for this training. Employees also complete computer-based training(CBT) for such subjects as electrical safety, pole top safety, office related modules, etc.CBT, taken in the morning, takes two hours to complete. There are approximately35-40 topics. All linemen, substation workers, office workers, and field workers (e.g.,meter readers) take CBT.Training related to the Accident Prevention Handbook and CBT is tracked foreach employee by the SAP system. An employee must complete certain coursesspecific to their position. Supervisors must make sure that each employee completestheir required training. SAP queries can be made by a supervisor to see if allmandatory training has been completed by each employee.In order to measure the success of FirstEnergy’s safety training, the Audit Staffreviewed safety related performance measures for the FE-PA Companies. The OSHAIncidence Rate represents the number of injuries and illnesses per 100 full timeworkers. The FE-PA Companies’ Incidence Rate target, ‘stretch goals’ and actualresults for 2007 through June 30, 2010 are shown in Exhibit X-10; in summary:• In 2007, all three of the FE-PA Companies met their target goals, butMet-Ed did not meet its stretch goal.• In 2008 and 2009, Met-Ed and Penn Power did not meet either their targetor stretch goals, while Penelec met both its target and stretch goals.• January through June 2010, none of the EDCs had met either their target orstretch goals.- 71 -