METROPOLITAN EDISON COMPANY - Pennsylvania Public Utility ...

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have been experienced in the past. For any historical gaps, the FE-PA Companiescould look at the projected workload, the staffing levels that were budgeted to completethe workload which could in turn help management make more informed staffingdecisions in the future.Staff’s Follow-up Recommendation – None.- 50 -
VIII. EMERGENCY PREPAREDNESSBackground - In order to protect the Commonwealth’s infrastructure and ensure safe,continuous and reliable utility service, effective June 2005, Pennsylvania Public UtilityCommission (PUC or Commission) regulations at 52 Pa. Code § 101 (Chapter 101)require all jurisdictional utilities to develop and maintain written physical security, cybersecurity, emergency response and business continuity plans. Furthermore, inaccordance with 52 Pa. Code § 101.1, all jurisdictional utilities should annually submit aSelf Certification Form to the Commission documenting compliance with Chapter 101.This form is comprised of 13 questions as shown in Exhibit VIII-1:Exhibit VIII-1Pennsylvania Public Utility CommissionPublic Utility Security Planning and Readiness Self Certification FormItemNo.ClassificationResponse(Yes – No – N/A*)1 Does your company have a physical security plan?2 Has your physical security plan been reviewed in the last yearand updated as needed?3 Is your physical security plan tested annually?4 Does your company have a cyber security plan?5 Has your cyber security plan been reviewed in the last year andupdated as needed?6 Is your cyber security plan tested annually?7 Does your company have an emergency response plan?8 Has your emergency response plan been reviewed in the lastyear and updated as needed?9 Is your emergency response plan tested annually?10 Does your company have a business continuity plan?11 Does your business continuity plan have a section or annexaddressing pandemics?12 Has your business continuity plan been reviewed in the last yearand updated as needed?13 Is your business continuity plan tested annually?* Brief explanation needed if supplied as a responseSource: Public Utility Security Planning and Readiness Self Certification Form, as available on the PUC website.The Audit Staff reviewed the most recent Self Certification Forms submitted byMetropolitan Edison Company (Met-Ed), Pennsylvania Electric Company (Penelec), andPennsylvania Power Company (Penn Power) (collectively referred to as the FirstEnergyPennsylvania Companies or FE-PA Companies) to determine the status of theirresponses. Our examination of the FE-PA Companies’ emergency preparednessincluded a review of their physical security plans, cyber security plans, emergencyresponse plans, business continuity plans, and all associated security measures. Dueto the sensitive nature of the information that was reviewed, specific information is notrevealed but rather the generalities of the information reviewed are summarized.- 51 -
Page 5: METROPOLITAN EDISON COMPANYPENNSYLV
Page 8 and 9: • Support Services• Human Resou
Page 10 and 11: • Developed and implemented forma
Page 12 and 13: FIRSTENERGY PENNSYLVANIA COMPANIESM
Page 24 and 25: III. AFFILIATE INTERESTSBackground
Page 26 and 27: In addition, subsidiary or related
Page 28 and 29: BWG recommended that a detailed, wr
Page 30 and 31: management. Other potential uses of
Page 32 and 33: IV. CORPORATE GOVERNANCEBackground
Page 34 and 35: V. FINANCIAL MANAGEMENTBackground -
Page 36 and 37: the internal audit was to determine
Page 38 and 39: Committee citing the internal contr
Page 40 and 41: VI. ELECTRIC RELIABILITYBackground
Page 42: Exhibit VI-1Metropolitan Edison Com
Page 45 and 46: provide additional details to the C
Page 47 and 48: Exhibit VI-6FirstEnergy Pennsylvani
Page 49 and 50: All three FE-PA Companies have had
Page 51 and 52: FirstEnergy is following the right
Page 53 and 54: Company, and The Toledo Edison Comp
Page 55: technicians. These strategies are u
Page 59 and 60: Routine periodic updating of the em
Page 61 and 62: Follow-up Finding and Conclusion No
Page 63 and 64: old excess inventory. Spare invento
Page 65 and 66: controls were automated. Moreover,
Page 67 and 68: Exhibit IX-6FE-PA CompaniesPercenta
Page 69 and 70: FE-PA Companies were unable to iden
Page 71 and 72: Staff’s Follow-up Recommendation
Page 73 and 74: Exhibit X-6Metropolitan Edison Comp
Page 75 and 76: Prior Recommendation - Develop a co
Page 77 and 78: Therefore, BWG suggested that First
Page 79 and 80: XI. CUSTOMER SERVICEBackground - Th
Page 81 and 82: Exhibit XI-2FE-PA CompaniesPercenta
Page 83 and 84: Exhibit XI-5FE-PA Companies Compare
Page 85 and 86: Exhibit XI-7FE-PA Companies Compare
Page 87 and 88: Follow-up Finding and Conclusion No
Page 89 and 90: uilding, in an effort to protect re
Page 91 and 92: Companies would submit a supplement
Page 93 and 94: 3. The "four-fifths" rule (underuti
Page 95 and 96: Met-Ed has female underutilization
Page 97 and 98: Exhibit XII-4Page 1 of 2FirstEnergy
Page 99 and 100: The number of years that FirstEnerg
Page 101 and 102: FE-PA Companies do track purchases

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