METROPOLITAN EDISON COMPANY - Pennsylvania Public Utility ...

FIRSTENERGY PENNSYLVANIA COMPANIESMANAGEMENT EFFICIENCY INVESTIGATIONSUMMARY OF JANUARY 2007 MANAGEMENT AUDIT RECOMMENDATIONS ANDSTAFF’S FOLLOW-UP FINDINGS, CONCLUSIONS, AND RECOMMENDATIONSPublic Utility CommissionBureau of Audit’sPrior RecommendationsOriginallyTargetedCompletionDateMEIFindingNumberStaff’s Follow-upFindingsand ConclusionsAs of January 31, 2011Staff’sFollow-upRecommendationX. HUMAN RESOURCES (CONT.)Examine the level of overtimebeing paid as it relates to ensuringadequate staffing levels.December 2007 X-2 An analysis of overtime hours forthe FE-PA Companies lineworker groups has not beenperformed.Conduct an analysis of overtimehours for each FE-PA Companyand strive to maintain overtimelevels at less than 15% of straighttime hours.- 13 -Develop a comprehensive workmanagement/manpower planningprogram and produce a staffingplan that addresses current needsand future staffing challenges.December 2007 X-3 A Work Management InitiativeGroup was developed to plan,schedule, and manage workacross FirstEnergy’s system anddetermine current and futurestaffing levels; however,FirstEnergy is not trackingbudgeted historical staffinglevels.Develop a process to track andtrend historical budgeted staffinglevels and compare them to actualstaffing levels while continuing toenhance the Forecasting andPlanning Process.Exhibit II-1Page 8 of 12