METROPOLITAN EDISON COMPANY - Pennsylvania Public Utility ...

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FIRSTENERGY PENNSYLVANIA COMPANIESMANAGEMENT EFFICIENCY INVESTIGATIONSUMMARY OF JANUARY 2007 MANAGEMENT AUDIT RECOMMENDATIONS ANDSTAFF’S FOLLOW-UP FINDINGS, CONCLUSIONS, AND RECOMMENDATIONSPublic Utility CommissionBureau of Audit’sPrior RecommendationsOriginallyTargetedCompletionDateMEIFindingNumberStaff’s Follow-upFindingsand ConclusionsAs of January 31, 2011Staff’sFollow-upRecommendationVI. ELECTRIC RELIABILITY- 8 -Develop a detailed plan to improvedistribution system reliability andmeet the System AverageInterruption Duration Index (SAIDI)goals set in the SettlementAgreement.March 2008 VI-1 Each of the FE-PA Companieshave developed andimplemented reliabilityimprovement plans which havehelped each Electric DistributionCompany significantly improveits System Average InterruptionFrequency Index (SAIFI) andSAIDI performance.None.As a supplement to the existingannual report to the PAPUC,provide a list of each deficiencyand major deficiency discoveredduring the annual infrared scansand the time to correct the majordeficiency.March 2007 VI-2 The FE-PA Companies providedan annual list of each deficiencyand major deficiency as asupplement to their 2007 AnnualReport of Compliance, butdiscontinued reporting thisinformation thereafter; moreovera small portion of the deficienciesare not being corrected within areasonable time frame.Strive to correct major deficiencieswithin seven days and deficiencieswithin 30 days; and submit, as anappendix to the Annual ReliabilityReport to the Commission, a list ofdeficiencies and major deficienciesnot corrected within theirrespective time frames and thereasons they have not beencorrected in a timely manner.Exhibit II-1Page 3 of 12
FIRSTENERGY PENNSYLVANIA COMPANIESMANAGEMENT EFFICIENCY INVESTIGATIONSUMMARY OF JANUARY 2007 MANAGEMENT AUDIT RECOMMENDATIONS ANDSTAFF’S FOLLOW-UP FINDINGS, CONCLUSIONS, AND RECOMMENDATIONSPublic Utility CommissionBureau of Audit’sPrior RecommendationsOriginallyTargetedCompletionDateMEIFindingNumberStaff’s Follow-upFindingsand ConclusionsAs of January 31, 2011Staff’sFollow-upRecommendationVI. ELECTRIC RELIABILITY (CONT.)- 9 -Conduct a follow-up review at theend of 2006 to review the status ofthe installation of Penelec’sAmpere/Ampere-Demand meters.March 2007 VI-3 Penelec installed all but twoAmpere/Ampere-Demand metersby the end of 2007 as agreed toin the 2004 Reliability SettlementAgreement; and the last of theinstallations was completed byJune 10, 2010.None.As a supplement to the existingquarterly reports provided to thePAPUC, list and describe remedialactions planned or taken for anycircuit that appears on the list of5% Worst Performing Circuits forone year or more, or in four out ofsix quarters.March 2007 VI-4 The FE-PA Companies have hadcircuits that have beenconsistently showing up on the5% worst performing circuit listfor two years or longer.Take additional actions on circuitsthat stay on the 5% worstperforming circuit list for more thana year and develop solutions toimprove overall reliability on thesecircuits.Conduct a more useful staffingstudy.December 2007 VI-5 FirstEnergy has implemented awork management process at thethree FE-PA Companies whichforecasts line worker staffingbased on historical and futureworkload.None.Exhibit II-1Page 4 of 12
Page 5: METROPOLITAN EDISON COMPANYPENNSYLV
Page 8 and 9: • Support Services• Human Resou
Page 10 and 11: • Developed and implemented forma
Page 12 and 13: FIRSTENERGY PENNSYLVANIA COMPANIESM
Page 24 and 25: III. AFFILIATE INTERESTSBackground
Page 26 and 27: In addition, subsidiary or related
Page 28 and 29: BWG recommended that a detailed, wr
Page 30 and 31: management. Other potential uses of
Page 32 and 33: IV. CORPORATE GOVERNANCEBackground
Page 34 and 35: V. FINANCIAL MANAGEMENTBackground -
Page 36 and 37: the internal audit was to determine
Page 38 and 39: Committee citing the internal contr
Page 40 and 41: VI. ELECTRIC RELIABILITYBackground
Page 42: Exhibit VI-1Metropolitan Edison Com
Page 45 and 46: provide additional details to the C
Page 47 and 48: Exhibit VI-6FirstEnergy Pennsylvani
Page 49 and 50: All three FE-PA Companies have had
Page 51 and 52: FirstEnergy is following the right
Page 53 and 54: Company, and The Toledo Edison Comp
Page 55 and 56: technicians. These strategies are u
Page 57 and 58: VIII. EMERGENCY PREPAREDNESSBackgro
Page 59 and 60: Routine periodic updating of the em
Page 61 and 62: Follow-up Finding and Conclusion No
Page 63 and 64: old excess inventory. Spare invento
Page 65 and 66:
controls were automated. Moreover,
Page 67 and 68:
Exhibit IX-6FE-PA CompaniesPercenta
Page 69 and 70:
FE-PA Companies were unable to iden
Page 71 and 72:
Staff’s Follow-up Recommendation
Page 73 and 74:
Exhibit X-6Metropolitan Edison Comp
Page 75 and 76:
Prior Recommendation - Develop a co
Page 77 and 78:
Therefore, BWG suggested that First
Page 79 and 80:
XI. CUSTOMER SERVICEBackground - Th
Page 81 and 82:
Exhibit XI-2FE-PA CompaniesPercenta
Page 83 and 84:
Exhibit XI-5FE-PA Companies Compare
Page 85 and 86:
Exhibit XI-7FE-PA Companies Compare
Page 87 and 88:
Follow-up Finding and Conclusion No
Page 89 and 90:
uilding, in an effort to protect re
Page 91 and 92:
Companies would submit a supplement
Page 93 and 94:
3. The "four-fifths" rule (underuti
Page 95 and 96:
Met-Ed has female underutilization
Page 97 and 98:
Exhibit XII-4Page 1 of 2FirstEnergy
Page 99 and 100:
The number of years that FirstEnerg
Page 101 and 102:
FE-PA Companies do track purchases
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