The Red Book - The College of Family Physicians Canada

1. Implement the principles of quality assurance, risk management, continuous qualityimprovement, and total quality management. He or she should be able to assume aleadership role in improving services and monitoring the quality of care in communitybasedemergency services2. Develop the administrative capacity to serve as a community- and hospital-based resourcefor the practice of emergency medicineThe doctor-patient relationship is central to the role of the family physician.Family physicians understand and appreciate the human condition, especially the nature ofsuffering and patients’ response to illness. They are aware of their strengths and limitations, andrecognize when their own personal issues interfere with effective care.They respect the primacy of the person. The relationship has the qualities of a covenant—a promise, by physicians, to be faithful to their commitment to the well-being of patients,whether or not patients are able to follow through on their commitments.Family physicians are committed to ensuring continuing care for their patients. They linkto community-based primary care resources.A CCFP(EM) resident must acquire the knowledge and skills to:1. Demonstrate an effective doctor-patient relationship, and apply the patient-centred clinicalmethod in the emergency room setting2. Demonstrate effective communication skills with patients, families, and coworkers3. Make ethical decisions in the emergency department, and identify medico-legal issues asthey pertain to the practice of emergency medicineThe training program must provide:1. An identifiable formal teaching program in emergency medicine. This program mustprovide clinical teaching opportunities, seminars, formal teaching rounds, and otherlearning opportunities necessary to achieve the objectives outlined herein. The acquisitionof critical appraisal skills is essential. Programs might require residents to complete anacademic project. For those residents who wish to pursue an academic project (research,literature review, quality improvement), the program should provide the opportunity to doso.32