Catalog 05-06 - NHTI - Concord's Community College

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While CollegeSource®, Inc. and Career Guidance Foundation provides information as a service to the public, copyright is retained on all digital catalogs.Course Descriptionsdesigned to match the needs of the sponsor with the desires of thestudent, as the student gets “hands on” opportunities to participate in thepractical application of the sports management concepts and principlesstudied in the classroom. Students have completed successful internshipswith the Whittemore Center, Verizon Center, Planet Fitness, New HampshireInternational Speedway, Concord Boys and Girls Club, ConcordYMCA and many other local or regional facilities or organizations that aresports businesses.Travel and TourismTR 101 Introduction to the Hospitalityand Tourism Industry 3-0-3An introductory course providing an overview of the structure and scopeof the travel/tourism and hospitality industries. This course examinesthe components of the tourism industry: transportation, accommodation,food and beverage, and attractions. Other topics include the history,political, social and cultural impacts tourism has on local, state and globalenvironments. A section of the course is devoted to the State of NewHampshire Tourism environment. Students well review marketing, motivationand other forces that draw guests to the State of New Hampshire.Students will be required to prepare a career-planning outline.TR 125 Travel Industry Procedures 4-0-4This course examines the domestic and international airline/travel agentreservation procedures. Students will examine in detail the interrelationshipof the components of travel: transportation, accommodation, attractions,food and beverage, tours and cruises. Reference materials suchas the business travel planners, hotel guides, Amtrak guide and ThomasCook Time Table will be reviewed. Fares and ticketing and the ARC/IATA ticketing documentation will be examined from a travel agent/airline perspective. Students will also examine sales and customer servicerelations. All students must develop and complete a foreign independenttour. (Prerequisite: TR 101 or permission of department head of Traveland Tourism)TR 210 E-Travel 2-2-3This course surveys the impact technology has on the tourism/hospitalityindustry. Students will look at the components of the tourism industry—transportation, accommodation, attractions, and food and beverage—onthe Internet. Students will look at the Internet from the perspective ofa traveler as well as a potential vendor distributing information. Otherareas surveyed are: legal issues; customer service; marketing; destinationplanning; and special interest. (Prerequisite: TR 125 or permission ofdepartment head of Travel and Tourism)TR 211 Sports Tourism 3-0-3This course looks at the relationship between the sports and the tourismindustries. Sport has become a motive for people to travel, leading to anindustry that now focuses on sports attractions, events, and experiencesavailable to tourists. The study of sports tourism draws upon the disciplinesof sport psychology, sociology, geography, management, leisure andrecreation behavior. As part of the course requirements, students willtake a 3-4 night trip to a destination such as Orlando, Florida to visitworld class sport and convention facilities. This is an additional expense tothe student. This course is team taught by the sports management andtravel/tourism programs.TR 226 Advanced Airline Reservation 2-0-2This course reviews the airline reservation techniques learned from TR225. Students will also examine advanced Worldspan® skills such as:queues, international travel and current Worldspan® formats. (Prerequisite:TR 225)TR 260 Principles of Corporate Travel 3-0-3This course provides an overview of travel within the business community.Emphasis is on interpretation of business policies, procedures of acorporate travel agent, supervisor and manager in a travel or businessenvironment. Additional topics include developing incentive, promotionalmeetings and convention travel. This course is not offered eachyear.TR 262 Tour Management 3-0-3A course devoted to planning, guiding and escorting tours. Students willresearch and develop a tour by identifying components used in a tour suchas hotels, meals, transportation and side trips. A budget will be developedto determine the break-even point for selling this trip to the public.Students will develop a marketing plan for tour promotion. Additionalareas covered are group behavior, ethics and dealing with the unexpecteddisasters. This course will not be offered every year.TR 264 Cruise Sales 3-0-3The student will gain a thorough understanding of the cruise industry.Knowledge of cruise lines, destination, amenities and marketing/sales isexamined. Students’ understanding of the relationship geography has toidentification of cruise ports is also studied. Sales skills and qualifying theclient in selecting of cruise is reviewed.TR 275 Travel Experience 1-2-1Students enrolled in this class are expected to participate in a three to fiveday expanded familiarization travel experience. Students are required towrite a day-to-day itinerary for the trip and a detailed report on the trip.Students are required to do a site, hotel and any applicable inspection. Aminimum number of students is required to participate in this course.The additional cost will be assumed by the students enrolled in the course.Allocation: 1 hour of lecture per week for 8 weeks plus 3 full days of fieldexperience. (Prerequisite: Permission of department head of Travel andTourism)TR 280 Senior Travel Seminar 2-0-2This course addresses current issues in the hospitality/tourism industrythrough discussion, reports (oral and written) and professional literature.Students will examine business ethics, professional development and casestudies. Additional topics include resume preparation and interviewingtechniques. Students will complete a portfolio.TR 290 Travel Internship 0-9-3The internship offers the opportunity to put learned theory to practicalapplication in a supervised work environment. Students are required tocomplete a minimum of 90 hours and complete a portfolio on the internship.Periodic conferences between the site supervisor and NHTI internshipcoordinators are scheduled to monitor and evaluate student progress.This course is limited to seniors and requires the approval of the DepartmentHead. (Prerequisite: 2.5 GPA in major field courses and permissionof department head of Travel and Tourism)TR 225 Airline Reservation 2-2-3This course provides students with hands-on experience with an airlinereservation system. Students will check fees, flights, build a passengername record (PNR) with car and hotel segments. Students will be usingthe Worldspan® airline system (TWA, NW, Delta). (Open to Travelmajors only; prerequisite: TR 125 or permission of department head ofTravel and Tourism)122