GUIDE Program - Disney Careers

Welcome to the Disney College Program!We are very proud to welcome our newest residents to Carnegie Plaza, the first stop on theirincredible journey on the Disney College Program at the Disneyland ® Resort!ProgramGUIDEFor your convenience, we have provided a map of the area on page 4 with directions to localshops and points of interest should you choose to explore the Anaheim area during your visit.The check-in process will take approximately 90 minutes as your family member proceeds throughthe stations outlined below:• Check-In• Room Assignment, Renters Insurance and Housing Paperwork• Parking/Building Access Card• I-9• Commuter Assistance• Housing Welcome Session (The specific time for the Welcome Session will be assignedduring the check-in process )Over the next several days, your family member will participate in the following on-boardingactivities:• Completing their check-in process• Disney College Program Orientation: Here, your family member will meet the DisneyCollege Program team and get highlights of the resources available to them and the eventsand activities planned for them throughout their program. They will also meet with thescheduling team as well as our education team to choose the course(s) they want to take.• Disney Traditions: This is your family member’s first paid day of work. Here, they will meettheir on-boarding Specialist and will receive their training schedule and other information tobegin on-the-job training.2

Your Family Member’s Contact Information:180 W. Center Street PromenadeApt. # __________________,Anaheim, CA 92805Phone: _______ - _______ - ____________Programs Office Hours:Monday: 10 a.m.-8 p.m.Tue-Thurs: 10 a.m.-6 p.m.Friday: 10 a.m.-4 p.m.Saturday-Sunday: ClosedPrograms Office Contact Information:714-829-4284 (phone) • 714-833-5216 (fax)Email: dlr.college.recruiting@disney.comAfter hours and emergency contact Duty Manager: 714-493-5346This number can be used to reach a member of management in an emergency situation betweenthe hours of 6am-10pm. Between the hours of 10pm-6am this numberwill be answered by our night security.Table of ContentsMap of local area.............................................................................................................. 4Directions to nearby shopping......................................................................................... 4Housing overview.......................................................................................................... 5-8Stay Connected.................................................................................................................. 8Safety and weather preparedness.................................................................................. 9Earthquake preparedness................................................................................................. 9Banking options................................................................................................................. 9Education.....................................................................................................................10-11What will Cast Members do when they are not working?......................................... 12You can help your family member be successful!...................................................13-14Frequently asked questions for family and friends................................................14-16What’s Next...................................................................................................................... 173Important Contact Information

ProgramGUIDENearby Shopping Locations to Carnegie PlazaDepartment StoresTargetLocation #1* West on Lincoln - 2 mi* Destination will be on left at EuclidintersectionLocation #2* North on Harbor - 1.8 mi* Turn Left on Orangethorpe* Destination will be on your leftWal-Mart* West on Lincoln - 2 m* Turn Right on Euclid - .2 mi* Go across interstate* Destination will be on rightKmart, Big Lots,99 Cent Store* East on Lincoln – 1.7 mi* Destination will be on rightGrocery StoreVONS (Part of Safeway chain)Walking* Turn right on Center Street Promenade* Cross Center Street Promenade and continuenorth on left-hand side of Anaheim Blvd.* Destination will be on your left** Nearby businesses: Starbucks, CVS,Subway, UPS, CVS PharmacyDrivingFrom Broadway* Turn LEFT onto Anaheim Blvd.* Turn LEFT on Center Street into VONSparking lotFrom Center Street Promenade* Turn RIGHT on Anaheim Blvd.* Make U-Turn and then turn left on CenterStreet into VONS parking lotShoe StoresShoeteria(Disney Cast Members = 10% Discount)* West on Lincoln – 2.5 mi* Make U-Turn on Brookhurst* Destination will be on rightPaylessLocation #1* West on Lincoln - 2 mi* Turn Right on Euclid - .3 mi* Go across interstate* Destination will be on right(in shopping center)Location #2* North on Harbor Blvd. - 1.7 mi* Destination will be on left(in shopping center)Shopping MallBrea Mall* West on Lincoln – 2.2 mi* Merge onto 57-N – 5 mi* Take Exit 9 toward Brea(Imperial Highway Exit)* Turn Left on Imperial Highway* Turn Right on State College Blvd.* Destination will be on your left andhas multiple entrances.4

Housing OverviewWhile your family member is participating in the program, they will learn more than Disney Guestservice skills and leadership qualities. They will have the opportunity to be independent and learn toget along with others who may be very different from them. We frequently hear our former participantssay they truly changed during their program; they became more confident, secure and outgoing. Webelieve this is an important part of the overall program experience.Carnegie Plaza features a long list of amenities, is home to the Programs Office and offers nighttimesecurity and parking/bus escort from 10 p.m. to 6 a.m. nightly.The Programs Office is located in Carnegie Plaza #300. Here, participants can meet with our ProgramsOffice staff to discuss roommate concerns or anything else related to their overall program experience.They can also sign up for activities and borrow a variety of loaner equipment such as irons and grocerycarts, DVDs and games.Below is an overview of many of the components associated with the program living experience. Weinvite you to review this information at your leisure, and keep this guidebook as a reference during yourfamily member’s program.Accountable Mail• We ONLY accept packages sent by UPS (United Parcel Service) and Federal Express in thePrograms Office.• The U.S. Postal Service does not deliver directly to our office unless they have small packagesto deliver and no space is available inside individual mailroom boxes or if there is anincomplete address listed on any mail. Packages are delivered by the Programs Office directlyto apartments at the participant’s own risk and mail with incomplete addresses will be returnedto sender. We recommend you always include your family member’s apartment number in theiraddress.• The USPS will attempt to deliver large packages in the larger mailboxes located in the first floorlobby. Participants will receive a key to access these boxes if their package does not fit in theapartment box.• FedEx will attempt to deliver to individual apartments. If a signature is required, the ProgramsOffice will sign if your family member is not available unless it requires a direct signature fromthem. In that case, they will post a notice on their door and make a second attempt.*Students will receive a text message to notify them if their package is in the Programs Office.Apartment Relocation Requests/Housing-Related QuestionsParticipants can stop by the Programs Office, Carnegie Plaza #300, if they would like to make arequest to move apartments. Due to limited housing availability, we may or may not be able to grantmove requests.Community EventsA variety of social, recreational and educational events will be planned for all our participants.InspectionsInspections are scheduled and residents are notified in advance. These inspections are held to checkthe general cleanliness of the apartment, to assess the condition of the furniture, carpets, etc., andalso to check in with roommates to see how everyone is getting along. Residents who fail to pass aninspection may be required to pay a fee for a professional cleaning service.Loaner EquipmentA variety of loaner equipment such a irons and ironing boards and grocery carts is available tocheck out at the Programs Office. Additionally, DVDs and games, ping pong paddles, ping pongballs, and foosballs are available for use on tables in the Carnegie Plaza Courtyard.5Housing Overview

Commuter Assistance After HoursOCTA Buses ceases operation between 1:10 a.m. and 4:00 a.m. each day with the last busdeparting the East Shuttle Area stop at 1:10 a.m.ProgramGUIDEIf participants are scheduled a shift that will not accommodate the 1:10 a.m. pick up and they do nothave an alternate source of transportation, they can follow these steps to request taxi transport toCarnegie Plaza:1. Call the Commuter Assistance line at 866-758-7433, press option 1 and then option 1again, or use any of the Commuter Assistance ring down phones that are available throughoutthe back stage areas of the Park.2. Identify yourself as a College Program Housing Cast Member.3. You will be prompted to provide your name, Disney ID number and the reason for the ride.4. Confirm that your destination address is The Carnegie Plaza Apartment complex at 180 W.Center Street Promenade.5. You will be picked up at one of the following locations:• Valet/taxi drop off area in front of ESPN Zone• Grand Californian Hotel Valet area• Paradise Pier Hotel Valet area• Downtown Disney Valet loop• Harbor Pointe (Gate 8)• TDA at the visitor Parking lot6. Yellow Cab will be dispatched at no charge to participants and will arrive within 10to 15 minutes to this location.NOTE: This process is intended for students completing a shift only. Those residentswho need transportation to Carnegie Plaza and are not working must provide theirown transportation.CommunicationYour family member will have access to a variety of resources to learn about the many events andactivities that are planned exclusively for them, updates and enhancements to the program, DisneyVoluntEARS activities, learning opportunities at the Disney Learning Center, class assignments andmuch more.Stay ConnectedJoin the conversation at www.disneyprogramsblog.com!Join our e-mail list to receive updates about the Disney College Program! You can sign up foremail notifications by visiting the following website: http://disneyinternsinfo.com/cp.html.8

Safety and Weather PreparednessThe safety of the participants living in our housing is our number-one priority. We have housedparticipants in our Programs for many years and continue to evaluate security needs and makeappropriate enhancements as necessary.We have developed Community Codes, which are guidelines for our participants living in our housing.For safety reasons, security phone numbers are listed in the communal areas within the apartment andon page 3 of the Program Guide each Cast Member receives when they arrive. All participants attenda mandatory Housing Welcome Session as a part of their check-in process. In this meeting, Leadersdiscuss the Community Codes, how and when to contact security, and our no-tolerance policies forunderage drinking, drugs and weapons.There is also a Programs Office to help participants who are experiencing challenges with work,as well as with roommates, co-workers, family members and friends.Earthquake Preparedness – CaliforniaEarthquakes are not unfamiliar to the southern California area and can occur without notice.Our Parks Communications teams and Carnegie Plaza Management (CIM) have a comprehensiveEmergency Response and Communication Plan to provide immediate aid and information to ourresidents following an earthquake or any other unexpected emergency situation.You can rest assured that the safety and security of our participants are our top concern. Each decisionwe make is based on maintaining a safe environment for participants in the program.If you have any questions, please contact: Programs Office dlr.college.recruiting@disney.comBanking optionsYour family member has several options when it comes to banking and how they choose to receive theirpaycheck. Here are three of the most popular methods of paycheck management among our participants:Option 1: Open an account with Partners Federal Credit Union.• Open a savings or savings/checking account• Order an ATM or debit card• Set up a direct-deposit process to a Partners Federal Credit Union accountParticipants also can visit a Partners Federal Credit Union branch to open an account.Option 2: Set up direct deposit to a current bank accountParticipants can arrange for direct deposit online.Option 3: Collect a paper check each payday and cash it (for a small fee)wherever they choose.Various grocery stores offer check-cashing services.9Housing Overview

10ProgramGUIDEEducationOur education program is designed to give participants a comprehensive, experiential-learningopportunity which will provide them an unparalleled enhancement to their academic and professionalcareers.Participants’ ability to guide their learning is what makes Disney’s Internships & Programs morethan just a work opportunity. While on the Program, participants choose from multiple educationalopportunities to incorporate into their program to enhance their experience.The Education component is a requirement of your family member’s program experience and theymay be able to earn college credit for taking the courses. Participants will enroll in one class per termbased on their program length and school requirements.Collegiate CoursesEach of the Collegiate courses are recommended for credit by the American Council on Education(ACE). Students have required textbook readings, research papers, and group projects. The AmericanCouncil on Education recommends each of the following courses for three semester hours of credit. Eachof these courses consists of 11 sessions, meeting once per week for three to four hours in length.This is a mandatory part of your family member’s program experience and they may be able to earncollege credit for taking the courses. Participants will enroll in one class per term based on theirprogram length.Corporate AnalysisThis course provides an organizational exploration of the company and covers a variety of topicsincluding its corporate history, structure, governance, performance, and culture. In addition, studentswill learn more about our company’s concepts around innovation & technology, globalization, history &heritage, community responsibility, and diversity & inclusion.Marketing YouThrough participation in this course students learn how to market their skills of communication,customer service, problem solving, conflict resolution, decision-making, self-management, and creativethinking. Key elements include the development of a career focus and a personal marketing plan thatencompasses the creation of a cover letter, résumé, and networking strategy. Students must pay forcourse materials and textbook.Seminar CoursesThe Seminar courses are designed to share Disney-specific information with the students, provide anoverview of our Lines of Business and offer networking opportunities with Disney executives and leaders.Each of these series consists of nine to eleven sessions, meeting once per week for three hours in length.Professional Development Study: The Business of Show BusinessThe purpose of this class is to provide the opportunity to gain a basic understanding of the lines ofbusiness that comprise the Disneyland ® Resort; learn more about the many career options availablewithin each line of business; and gain an insight into the presenters’ personal career development.Each class is led by a different group of Disney senior management.Leadership Speaker’s SeriesThis unique offering allows participants to hear executives (VPs/Senior Directors) share their stories ofchallenges and triumphs as a leader. Participants will learn what each speaker believes makes a goodleader, how experiences are translated into leadership skills, and teachable moments from the speaker’sexperiences. By learning how our executives have made a difference as leaders in their work andcommunity, participants will discover success strategies they can apply to their own lives and careers.

Blended Learning SeriesThe Blended Learning Series combines traditional classroom education with out-of-class learningopportunities encouraging participants to experience aspects of the company as a learning laboratory.Participants will engage in group and individual learning activities designed to expand their knowledgeand understanding of a variety of topics. Through self discovery and integrated learning opportunities,participants will develop a greater understanding of the company by exploring such topics as businessleadership, history and heritage, and corporate responsibility. This series is eleven weeks with in andout of class experiences.Additional Learning OpportunitiesThe Disneyland ® Resort already has many additional learning resources in place for all CastMembers. Many of these activities are held at the Disney University (DU) and may be appliedtoward receiving college credit. Students can view them through the Disney Development Connectionon the Hub.Disney Learning CentersDisney Learning Centers are unique gathering places with locations throughout Disney. Students mayutilize them to write papers, complete independent study projects, or build professional portfolios.Resources include:• Books• Audiotapes/Audio CDs• Videos/DVDs• MagazinesAcademic Field ExperiencesThe Academic Field Experiences are offered periodically for all College Program students. Theseinclude specialized behind-the-scenes experiences designed to teach students more about the innerworkings of the Disneyland Resort.Disney Development ConnectionDisney Development Connection is a one-stop, easy-to-use interface on The Hub that allowsparticipants to view and manage the learning opportunities we offer all Cast Members at theDisneyland Resort such as:• Browse course descriptions and schedules• Self-enroll in selected courses• Participate in online learning/training• Track your learning history• Microsoft ApplicationsPrepare for your future with Develop U.Participants are encouraged to take advantage of this resource throughout their program:Tomorrow’s leaders are being created today. That’s why we’re inviting interns to engage with the newleadership development website Develop U.Available on-demand, Develop U offers top resources on popular leadership topics including careermanagement, communication, and problem solving. So, whether you want to enhance yourleadership knowledge or polish your job seeking skills, Develop U can help.Tap into your potential. Explore Develop U today by visiting: http://developmentconnection.disney.com/lcr/content/prod/DevelopU/#{8E2CFDFA-6AC1-40B4-814E-0C832FD430F6}11Education

What will Cast Members do whenthey’re not working?12ProgramGUIDEActivitiesWe know our participants work hard in their roles and they want to relax and have fun on their daysoff from work.Each month, special events and activities are planned exclusively for our program participants toshow our appreciation for all their hard work. It’s our intent to provide them an opportunity to join usbefore or after work or on a day off for some free food, games, dancing and fun!On the following page is a brief overview of some of the activities we have hosted recently.Backstage ToursA behind the scenes look at some of our very famous attractions!End of Program CelebrationTo celebrate our College Program participants and all of their dedication and contributions, wehost a special event where they will receive their Mickey Mouse graduation ears and completioncertificates.Grocery BINGOThis event is always very popular where students who are the first to get BINGO win a full bag offree groceries.Movie NightsWe supply the snacks, beverages and a free flick!Or they can take advantage of our many Disney Difference offerings!As a Cast Member, your family member can enjoy a large variety of discounts. The following are justa sample of the services and offerings:Discount Tickets• Tickets for area attractions such as Sea World and Six Flags are available for Cast Members atreduced prices. Tickets can be purchased at a TEAM Center.• Discounted movie tickets are available at TEAM Centers for local movie theatres and other localevents/attractions.• Some retailers in the Downtown Disney® District offer Cast Member discounts. Cast Membersshould check with individual retailers for participation.Disneyland ® Resort Experiences• Admission to Disneyland ® Park• Admission to Disney California Adventure® Park• Resort hotel special rates: Cast Members may book discounted rooms at theDisneyland Resort for their use or for friends and family.

You can help your family member besuccessful in the program!Here are the best ways to help your family member have the best possible experience:1. Know your family member’s resources.Your family member’s leader is one source for information. If he or she cannot talk to his/herleader about an issue, we recommend talking to another leader in the area or a member of thePrograms Office team.2. Advise him or her to refer to the Program Guide.All participants receive a Program Guide that contains information that will be pertinentthroughout their program, including their address and phone number, apartment amenities,an overview of education, Disney Difference offers and services, and much more.3. Understand the Community Codes.All participants are held accountable for following specific rules while living in housing. Helpyour son or daughter understand that he/she can be sent home for violating these rules.4. Stress the importance of attendance.We hire our participants to perform a role and we are counting on them showing up to work,being on time and making magic for our Guests. The value gained from this experience isimmeasurable; however, it’s only as valuable as the effort your family member puts in toit. Help him or her understand the importance of being responsible. Calling in to work isunacceptable and can result in discipline, not excluding termination.5. Encourage active participation in Education offerings.This is a mandatory part of your family member’s program experience and they may be ableto earn college credit for taking the courses.6. Encourage them to take advantage of networking opportunities.We employ Cast Members in hundreds of different lines of business. There is definitelysomeone your family member can talk to and learn from.7. Advise them to participate in special College Program events.Most participants tell us they make life-long friends during their program. We try to provide asmany opportunities as possible by planning movies nights, Grocery BINGO and more Castexclusiveevents.8. Remind them to become familiar with The Hub.The Hub is our company’s internal online resource for accurate, timely and relevantinformation. It’s a great way to stay in touch and up to date on all things happening atthe Disneyland ® Resort. Participants can read company news and announcements, makediscounted Disney resort reservations, view Disney Difference offerings and more.9. Encourage them to engage in Disney VoluntEARS opportunities.Participants will learn about volunteer opportunities within the community each week in ourCommunity Update or by visiting the Hub.13Helping your Family Member

Helping your family member be successful in the program! continued…14ProgramGUIDE10. Interest them in joining a Diversity Resource Group.Our company values diversity and offers Cast Members many opportunities to makeconnections with others and have a voice in the way we conduct business. Diversity ResourceGroups usually meet monthly and are open to all Cast Members.11. Advise them to stay updated.We send weekly e-mails to all program participants that feature information of interest to them,such as College Program events, Cast discounts and ideas for low-cost ways to spend days off.Your family member will not want to miss one opportunity – so tell them to keep their eyes andears open!Frequently Asked Questionsfor Family & FriendsHow will my family member know where the nearest medicalfacilities are?Each participant receives a Program Guide and it contains a wealth of information, including listsof the nearest hospitals and urgent care facilities.My family member will have a car. What will he/she need to get avehicle decal?To park the vehicle at our housing property, participants must complete a Parking Agreementprovided by us prior to their arrival and required by the City of Anaheim upon arrival. Oncecomplete, all participants will receive a vehicle decal and assigned parking space.Will my family member have any vacation time?Your child has agreed to “full availability” during his/her program. Participants will work anaverage of 28-32 hours each week, but may be scheduled additional hours during peak attendanceperiods in our operation. Participants usually get two days off each week; however, they may notbe consecutive, and they typically work weekends and holidays. Your child may be able to ask forspecific days off without pay or switch shifts with a co-worker to accommodate the request for timeoff. We recommend that all Cast Members maintain an excellent record at work – no calling in, notardiness, etc.What learning resources are available?There are two collegiate courses currently offered at the Disneyland ® Resort and each has beenrecommended for academic credit by the American Council on Education. We also offer seminarcourses designed to give students an overview of Line of Business at the Disneyland Resort aswell as networking opportunities with Disney leaders. In addition, there are many other learningopportunities available to all students including Academic Field Experiences, the College ProgramAlumni Speaker Series, and various online/self-paced offerings and other personal and professionalresources available through the Disney University Libraries. Further information can be found underthe education section of this guide.

What kind of discounts do Cast Members receive?Once participants attend Disney Traditions and obtain their Cast Member ID, they will enjoy freeadmission to our Disneyland ® Resort theme parks. They also receive a Cast Member Main EntrancePass that allows them to admit three Guests into the park on sixteen different occasions duringthe year. Based on availability, Cast Members may receive up to 40 percent off Disney resortaccommodations for family and friends. They also receive merchandise and dining discounts at mostDisneyland shops and restaurants. Certain area businesses offer discounts on products and serviceswhen Cast Members show their Cast Member ID.How can I get transportation to the airport?There are several shuttle services in the area that provide transportation to local airports.Directions to nearby airports:John Wayne Airport – Santa Ana, CA1. Head west on W Center Street Promenade toward S Lemon St2. Take the 1st left onto S Lemon St3. Take the 1st right onto W Broadway4. Turn left at S Harbor Blvd5. Take the ramp onto I-5 S6. Take exit 103 to merge onto CA-55 S toward Newport Beach7. Take exit 6B toward John Wayne Airport8. Continue straight9. Continue straight onto JWA RoadwayLAX-Los Angeles, CA1. Head west on W Center Street Promenade toward S Lemon St2. Take the 2nd right onto S Clementine St3. Turn left at W Lincoln Ave4. Turn left to merge onto I-5 N toward Los Angeles5. Take the State Hwy 91 W exit on the left6. Merge onto CA-91 W7. Take the exit onto I-605 N8. Take the exit onto I-105 W9. Take the CA-1 N/Sepulveda Blvd N exit toward Lax Airport10. Merge onto CA-1 N/S Sepulveda Blvd11. Take the Century Blvd E exit12. Keep right at the fork to continue toward W Century Blvd13. Slight right at W Century Blvd14. Continue onto World Way, LAX will be on the rightHow are participants placed into apartments?Roommates are selected based on a number of factors, including arrival and departure dates, worklocation, gender, whether they are under or over 21 years of age, and program season. Disney CollegeProgram participants may have also had the opportunity to sign up for a roommate matching processin which they were matched to another participant prior to arrival. Once matched, the participantsreceived the name and e-mail address of one of their roommates for them to connect with and discussarrival plans, etc.Can participants change apartments?If a resident wants to move out of the apartment, he/she may discuss options with our ProgramsOffice.What is a “wellness” or a “non-wellness” apartment?Residents under the age of 21 will automatically be placed into a wellness apartment, in whichalcohol is prohibited. Students over the age of 21 will be placed into a non-wellness apartment, butmay request a wellness apartment and can be placed there as long as there is availability.Are there any medical facilities on property that are availableto participants?Our Parks and Resorts Health facility is open to Cast Members to treat illnesses or injuries that occuron the job. Participants that require treatment for non-occupational injuries or illnesses may visit one ofthe many nearby walk-in clinics. Several pharmacies are also closely located to housing.15Frequently Asked Questions

Is there a tuition fee for the Disney Courses?The Disney College Program does not charge a tuition fee for the courses we offer, but studentsenrolled in Collegiate courses will be responsible for textbook and course material costs, which rangefrom $12 - $24 per course. If a student is earning credit for the education courses, his or her schoolmay charge tuition/enrollment fees.16ProgramGUIDECan a participant change jobs?No; unfortunately we have limited roles available in each line of business. The recruiter has reserveda spot for the participant in the role indicated in their invitation. This role reservation was madebased on the roles the participant indicated they were receptive to on the Role Checklist and duringtheir interview.What are participants expected to wear to Disney Traditions?Participants often ask what attire is appropriate for Disney Traditions, the training class all newCast Members must attend. While attending this class, participants must adhere to the Disney Lookguidelines for non-costumed Cast Members as outlined below.Once assigned to their work location, Cast Members will be expected to follow the guidelines in theDisney Look Book for costumed Cast Members.WOMENAcceptable• Professional options for women include dress pants with a classic-styleblouse or sweater, skirted or pants suit, dress with or without a jacketand business-style walking shorts with a blouse and jacket or vest.• Clothing should be neat, pressed and conservative in nature.• Business-style shoes are required. Shoes should be fully enclosed or mayhave one of the following: a small peep-toe, sling back, or open back.• Sleeveless tops and dresses are permitted provided the sleeve width isno less than 3 inches.• Professional style mid calf Capri pants.• Hair must be neatly arranged in a conservative style.• Hair color and highlights must be natural looking, well maintained andcomplementary to skin tone.NOTE: Highlights should be no more than two shades difference from thebase hair color and must be well blended over the entire head.• Nail polish must be complementary to your skin tone and may containno decor. Nails must not exceed ¼ inch beyond tips of fingers.Unacceptable• NO denim, spandex or sheer fabrics.• NO dress or skirt length shorter than three inches above the kneecap.• NO tank tips, spaghetti straps or other casual styles.• NO cotton twill, cargo, leggings or other casual styles of Capri pants.• NO polo-style shirt, T-shirts, extreme graphics or non-company logos.• NO sandals, athletic shoes, platform shoes, cowboy boots or flip-flops.• NO jewelry may be worn in body piercings, with the exception of amatching set of appropriately sized earrings, worn in the lowest hole inthe earlobe.• NO visible tattoos or other body modification, including ear spacers.MENAcceptable• Dress trousers and a short- or long-sleeved professional-style shirt arerequired. Shirts must be tucked in, with the exception of camp-style dressshirts and sweaters specifically tailored otherwise.• Clothing should be neat, pressed and conservative in nature.• Dress shoes and socks are required.• Sideburns should be neatly trimmed, straight and have even width, andmay not extend beyond the bottom of the earlobe.• Hair must be neatly cut in a conservative style so that it does not extendbeyond or cover the ears or collar.• Hair color and highlights must be natural looking, well maintained andcomplementary to skin tone.NOTE: Highlights should be no more than two shades difference from thebase hair color and must be well blended over the entire head.• Mustaches must be neatly trimmed and fully grown, not extending pastthe corners of the mouth and not covering the lip. Aside from a mustache,you must be clean-shaven.Unacceptable• NO denim or cargo-style pants.• NO shorts.• NO polo-style shirt, T-shirts, collarless shirts, extreme graphics ornon-company logos.• NO sandals, athletic shoes, platform shoes, cowboy boots or flip-flops.• NO asymmetrical, bi-level or extreme hair styles or hair colors.• NO jewelry may be worn in any body piercings.• NO visible tattoos or other body modification, including ear spacers.

What’s next?Encourage your family member to begin thinking now about “what’s next” for them followingthe Disney College Program! There are several ways for your family member to stay connectedwith Disney and continue to grow professionally and personally after completing our program.Here are just a few options:• Apply for a Disney Professional or Management Internship• Apply to become a Campus Representative if returning to school.• Stay with your current Line of Business in a Casual Regular or Casual Temporary role• Full-time opportunities in your current Line of Business (as available)• Line of Business Trainer or Lead• Disney University/Traditions Trainer• Professional/Salaried, Office and Technical roles• Transfer to another Line of Business• Take part in the Disney College Program at the Walt Disney World® ResortDisney Professional and Management InternshipsDisney Professional and Management Internships provide an opportunity for college students togain career-related work experience in a Fortune 100 company. It allows students to network withsuccessful professionals in particular fields of study throughout the company. In many instances,the program serves as a springboard in launching a successful career. For more information, go todisneyinterns.com.Adventures by DisneyAs Adventures by Disney continues to grow, the Recruitment Team looks for seasoned individualsto become Adventure Guides and escorts on journeys to destinations throughout Australia, China,Costa Rica, Europe, Ireland, North and South America, the United Kingdom and many more excitinglocations. For more information, go to disneycareers.com.Campus Representative ProgramCampus Representatives partner with the College Recruiting Team to increase awareness of theDisney College Program on their home campus. Campus Reps are eligible for select Cast Memberonly offerings, such as RepRewards, a program that awards points to Campus Reps when theycomplete their tasks. The points can be redeemed for Disneymerchandise, gift cards and unique Disney experiences.Other OpportunitiesIf your family member is interested in exploringopportunities with the company outside of theDisneyland ® Resort (Walt Disney World Resort, WaltDisney Imagineering, ABC, ESPN, etc.), they may visitdisneycareers.com. For information about roles aboardthe Disney Cruise Line® ships, go to dcljobs.com. Forinformation about the Disney College Program at theWalt Disney World Resort go to disneycollegeprogram.comand click on “Walt Disney World.”Please be aware that housing is not available for CastMembers with full-time or part-time roles.17What’s Next

18ProgramGUIDENOTES:______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

disneycollegeprogram.com20 © Disney