EO18-12003 - toshiba tec europe

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9. TROUBLESHOOTING EO18-12003(Revision Date: Jul. 21, 2002)9. TROUBLESHOOTING9. TROUBLESHOOTINGProblems Cause SolutionPower is not turned ON 1. The fuse in the PS unit has blown. • Replace the fuse.2. Input voltage to the POS terminal is • Replace the power cord or powernot within the rated voltage.inlet.3. Output voltage from the PS unit is not • Replace the PS unit.within the rated voltage. • Replace the TOUCH MAIN PC4. Failure of the TOUCH MAIN PC Board Board/ST-PGA ENGINE PC Board./ST-PGA ENGINE PC Board.Nothing is displayed. 1. Failure of the TOUCH MAIN PC Board • Replace the TOUCH MAIN PC/ST-PGA ENGINE PC Board.Board/ST-PGA ENGINE PC Board.2. Failure of the TFT cable.3. Back Light has burned out. • Replace the TFT cable.4. Failure of the Display Unit • Replace the Back Light.• Replace the Display Unit.Data from the touch 1. Failure of the touch panel. 1. Replace the touch panel.panel cannot be input. 2. Flat cable has been broken. 2. Replace the touch panel.Data from the touch 1. Failure of the touch panel 1. Replace the touch panel.panel cannot be read 2. Different coordinates between the 2. Reset the coordinates of the touchproperly. displayed item and the touch panel. panel.Nothing is displayed 1. Failure of the customer’s display • Replace the customer’s displayon the customer’s controller. controllerdisplay (BIU). 2. The customer’s display cable has • Replace the customer’s display(With the customer’s been broken. cable.display type) 3. Failure of the TOUCH MAIN PC board • Replace the TOUCH MAIN PC/ST-PGA ENGINE PC Board.board/ST-PGA ENGINE PC Board.9-1
10. PERIODICAL MAINTENANCE EO18-12003(Revision Date: Jun. 21, 2002)10.1 PROCEDURE OF PERIODICAL MAINTENANCE10. PERIODICAL MAINTENANCETo help retain the quality and performance of this unit and prevent unexpected troubles, the followingmaintenance should be performed periodically.CAUTION:Turn the power OFF when performing the maintenance #1 to 5.10.1 PROCEDURE OF PERIODICAL MAINTENANCENo. Check item Procedure/check point Required tool1 Appearance Visually check the outside of the unit forcheckany deformation, cracks, clearance, orbend.2 Cleaning the Wipe the covers with a soft dry cloth or soft Soft dry cloth or soft cloth slightlycoverscloth slightly moistened with mild detergent. moistened with mild detergentAfter using detergent for cleaning, be sureto wipe it off with a moistened cloth.3 Cleaning the Clean the surface of the TFT with a soft dry Soft dry cloth or with a an electrostaticTFT display cloth or with a an electrostatic free cleaner free cleaner for automated officefor automated office equipment.equipment4 Cleaning the Remove any dust from the slot of the card • Air Blowermagnetic card reader with an air blower. To clean the • Head Cleaner Cardreader (MCR) card reader head, use a head cleaning(OPTION) card available on the market.5 Tilt check Check for proper movement of the tilt unit.6 Adjustment of Check that the back light brightness can bethe color TFT adjusted with the brightness control.displaybrightness7 Adjustment of Check that Volume can be adjusted withthe Volume the volume control.8 Each function Check for proper operation of the ST-60’s • Diagnostic Program (FDK)checkPOS I/O devicesFor details of the POS I/O device test,refer to Section 6 Diagnostic TestOperation.10.2 FREQUENCYPerform the periodical maintenance once a half year at least.10.3 BACK LIGHTThe back light is installed in the top side of the color TFT display. Replace the lamp with new one when the backlight burned out or the life of the back light is nearly over causing the TFT display to darken. For the replacingprocedure, refer to Section 3.1.2 Back Light.10-1
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TEC POS TerminalST-60 SERIESMainten
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TABLE OF CONTENTSEO18-12003(Revisio
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1. UNPACKING EO18-12003(Revision Da
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2. BEFORE INSTALLATION EO18-120032.
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3. MAIN UNIT REPLACEMENT EO18-12003
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4. INSTALLATION PROCEDURE FOR OPTIO
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5. ST-60 BIOS SETUP (A, B models) E
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EO18-12003 - toshiba tec europe

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