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Draft Regulations on Food Recall Procedure - Food Safety and ...

Draft Regulations on Food Recall Procedure - Food Safety and ...

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FOOD RECALL COMMUNICATION FORMAT(to be given <strong>on</strong> <strong>Recall</strong>ing firm’s letterhead)ANNEXURE-IIIFAX/Letter TemplateToAll <strong>Food</strong> Business Operator of <strong>Recall</strong>ed <strong>Food</strong>(Distributors/Wholesalers/Retailers/Restaurants)URGENT!FOOD RECALL (should be in bold red type)<strong>Food</strong> Authority’s Unique Identificati<strong>on</strong> No. for <strong>Recall</strong> (when available) ________________________Date: ________________Our company is voluntarily recalling _____(food name) _____ due to ____(reas<strong>on</strong> for recall)_____.It may not meet food safety & quality st<strong>and</strong>ards, <strong>and</strong>/or may represent a small/moderate/serious(CHOOSE <strong>on</strong>e word) health or safety threat to people who use it.Please follow these instructi<strong>on</strong>s to ensure a successful recall:(i) Immediately disc<strong>on</strong>tinue selling or distributing your existing stock of ___(br<strong>and</strong>, name, codeof food, package size, etc.)___.(ii) Inform us of the quantity of food you have <strong>on</strong> h<strong>and</strong> by completing the bottom porti<strong>on</strong> of thisform. Sign the form <strong>and</strong> return it by FAX to __(C<strong>on</strong>tact pers<strong>on</strong> & FAX number)__as so<strong>on</strong>as possible.(iii) DO NOT dispose of the food! Instead: (Choose <strong>on</strong>e of the two opti<strong>on</strong>s)a. Wait for further instructi<strong>on</strong>s from ___(their sales rep)___) ORb. Return the recalled food to ___(name of company’s (c<strong>on</strong>tact pers<strong>on</strong>)___as so<strong>on</strong> aspossible.If you have distributed any of the recalled food, please immediately:(i) C<strong>on</strong>tact your downstream food business operator/individuals by teleph<strong>on</strong>e <strong>and</strong> in writing toadvise them about the recall.(ii) Instruct them to return their unused, un destroyed stock to (company or supplier).(iii) Instruct them to also notify any of their <strong>Food</strong> business operator/individuals, which may havereceived the recalled food.If you have any questi<strong>on</strong>s regarding this recall, please feel free to c<strong>on</strong>tact ___(company’s c<strong>on</strong>tactpers<strong>on</strong>)___ at ___(ph<strong>on</strong>e)____.Sincerely,(<strong>Recall</strong>ing <strong>Food</strong> Business Operator)---------------------------------------------------------------------------------------------------------------------------CUSTOMER NAME: ______________________________________QUANTITY ON HAND: ___________________________________ Cases / Cans / Packages CircleOne)________________________Owner's Name – Please Print16________________Owner’s Signature

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