Body language dos and don'ts

English Speaking Skills inDebate and Negotiation영어협상과 토론곽재성 (경희대학교국제대학원)

목차• 한국사람 영어로 이야기하기• 영어로 사고하기• 영어로 토론하기• 스피치의 실제와 Vocal Technique• 바디 랭귀지, 가장 강력한 언어

한국사람 영어로 이야기하기

Misconceptions on English speakingMisconception : I can’t speak in front of others, muchlessin English – I’m TOO AFRAID!!!!FACT : The No.1 fear for many is the fear ofspeakingbringspeechUse that nervous energy topassion and energy into your

Misconceptions on English speakingMisconception : I’m not fluent in English so I will neverbea good English speakerFACT : 90% of what audiences remember mostabout ayou sayarepresentation is HOW you say it, not WHATYour voice and body languagemuch more important than whatyou actually say

Misconceptions on English speakingMisconception : I don’t need public speaking skills –I never speak in front of othersFACT : Selling is the most important skill intoday’s worldand selling is simply TALKINGdoorsloveCommunication skills open upin your family, profession, andlife

영어로 사고하기

영어로 사고하기• 넥타이가 좋군요.• 그녀는 생머리에요.• 너 모르는`게 없구나.• 여기 대전이야.• 화장실이 어디에요?• 옷 좀 갈아입고 올께.

영어로 사고하기• 넥타이가 좋군요. . Your tie is good.• I like your tie.• 그녀는 생머리에요. . Her hair is straight.• She has straight hair.• 너 모르는 게 없구나. . You have nothingthat you don’t t know.• You know it all!

영어로 사고하기• 여기 부산이야. . Here is Daejeon.• I’m m in Daejeon.• 화장실이 어디에요? ? Where is therestroom.• Where can I wash my hands?• 옷 좀 갈아입고 올께. . I will come backafter changing my clothes.• I’m m going to change my clothes.

동서양의 사유의 차이• 동양의 사유: 사람도 다른 생명체 또는 사물과 마찬가지로 자연과 세계의 일부분• “신용카드되나요?”• 서양의 사유: 인간이 자연과 세계의 중심• Do you take credit cards?

스피치의 실제와 Vocal Technique

Vocal techniquesEnglish is aSTRESS-timedlanguageprinciple nouns orcontentwords are stressedVSKorean is aSYLLABLE-timedlanguagesyllables are unaffectedbystress differencesStress CONTENT WORDS: proper nouns,principle verbs, adjectives, adverbs to create thenatural rhythm of EnglishOratio.co.kr

Verbal techniquesVolume-GoLOUD to stress a word- Practice by punching out the word-GoSOFTER and grab the audiences’ attention- Men tend to use louder volume and less pitch- Women refrain from using louder volume, but havegreaterrange in pitch

Verbal techniquesPitchHIGH -Go or LOW to stress a word- Practice by raising or lowering your hand when stressing- Don’t use only one pitch or you will sound monotonous- Lower pitch generally conveys more authority andtrustworthiness- Higher pitch conveys excitement and passion

Verbal techniquesPause- Pause before an important word- Pause after an important word or phrase toallowaudience to fully absorb information- Pausing for 2~4 seconds is very conversational andnatural- Pause before switching topics- Pause before beginning and after ending yourpresentation

Verbal techniquesPace- Vary your pace to make your delivery more natural- Speed up during less important points- Slow down when explaining key points or difficult points- A person’s pace usually speeds up with mounting pressureoremotional intensity- A slower pace is associated with serenity

Verbal techniquesMark your paper! (Unmarked)What General Weygand has called the Battle of France isover. TheBattle of Britain is about to begin. Upon this battle dependsthesurvival of Christian civilization. Upon it depends our ownBritishlife, and the long continuity of our institutions and ourEmpire. Thewhole fury and might of the enemy must very soon beturned on us.Hitler knows that he will have to break us in this Island orlose theOratio.co.kr

Verbal techniquesMark your paper! (Marked)What General Weygand has calledthe Battle of France is over.The Battle of Britainis about to begin. VUpon this battle depends the survival of Christiancivilization.Upon it depends our own British life,and the long continuity of our institutions and our Empire.The whole fury and might of the enemymust very soon be turned Vonus.

Good Speech• Introduction• Joke : 지나치지만 다른 사람의 케이스 (1분)• Humor: 지나치지 않게 운만 띄우고 생략• Core: 자신을 낮추는..하고싶은 말• Humor: 분위기 환기• Final remarks : 깔끔한 축하“목적은 웃기는 것이 아니라 축하해 주는것” Four weddings and a funeral (1994,16:44)

Bad Speech• No Introduction• Black Joke: 실제의 예를 들어 당사자를지목“감동이없는 웃기려는 스피치, 목적을 망각”Four weddings and a funeral (1994,47:54)

영어로 토론하기

토론 및 협상전략• 협상의 목적과 내용에 따라 전략이 다양화• 진중한 협상, 일부러 진지하게 끌고 갈 필요• 언어 우위, 고도의 은유와 수사가 필요• 잘할수록 조심해야, 제풀에 넘어가는 경우• 간결한 협상• 언어 열위, 간결한 직접화법구사• 협상 대상에 따라 다르다. . (문화상대주의(문화상대주의)• 중국의 경우 끊임없이 반복• 일본의 경우 내부적 의사결정에 시간소요• 서양의 경우 협상 당사자가 전권을 가지고 있음.

영어 토론 및 협상 Tips• 발언의 페이스를 조절하자.• In my opinion .., I have to admit…• 돌려서 이야기 하자.• That could make sense, but I see thingsdifferently.• 은유와 축약을 담아서• Also I thought. …• 웬만하면 되묻자.담아서 (four weddings and a funeral)• Would you clarify, pinpoint, repeat ..?

영어 토론 및 협상 Tips• 남의 말을 경청, 내가 하고싶은 이야기를 남이 하도록• I’d d like to have your opinion (What is youropinion?)• 다양한 부사의 구사• Frankly, Precisely, Actually• 어휘가 문제는 아니다• 알아듣기 쉽게 풀어서 이야기 한다. 가능하면 짧게which, that.. 하지말자.• 가급적 삼가해야 할 표현• you know, you guys• 전략적 사고• 협상의 목적에 부합하는 결과 도출(과정은전술)

영어 토론 및 협상 Tips (Cases)• 위기의식 조장• 총기회사와 브로커간의 협상, 브로커는 액수를 높이기위해 구체적인 예를 들어 협상의 유리한고지 확보(Runaway Jury 24:47)$12mil. vs $2bil.Settled …$7.5mil.• Hide to Control• 목적을 달성하기 위해 본인은 뒤에 숨고 상황을 몰아감. 배심원장 선출 (Runaway Jury 37:00)• 법정에서 화를 돋구어 스스로 자멸하게 만듬.(Runaway Jury 1,32:45)

영어 토론 및 협상 Tips (Cases)• Win-win전략이 항상 통하는 건 아니다.• Quarantine - Strike - Deal(D-13, 39:10)

논리의 흐름 만들기(합의형합의형)• How can we cut down on teenageprostitution?• In my opinion, we should shut down allthe brothels in this country.• You’ve got a point there, but what wecan do about it?• I see things differently, prostitution isthe oldest profession in human history.That’s s not going to stop teenageprostitution

논리의 흐름 만들기(대립형대립형)• I think Bon Frere is unsuitable for ournational football team because he’s s nota strong leader.• Your argument is based on a falseassumption. He led the Nigerian teamto an Olympic gold medal in the 1990s.• I don’t t know what you’re getting at. Hejust took over a well-trained teamfrom the previous coach.

의사표현 동사일상의 표현AcceptAdmitAdviseAgreeAllowAskNeedProposeRecommendWish강한 표현ApologizeBegEmphasizeForbid (it is forbidden)InsistObeyPromiseRefuse (Not accept)SwearWarn

바디 랭귀지, 가장 강력한 언어

Body language dos and don’ts1. Do STAND STRAIGHT- Standing straight conveys confidence- Stand with feet firmly planted on ground- Bring shoulders back and down- Tuck in tummy and raise ribcage to allow lungs toexpand,allowing your voice to project

Body language dos and don’ts2. Do MAKE EYE CONTACT- Eye contact opens channel of communicationbetween you and your audience- Make eye contact with all in small group,several faces in larger group- Maintain eye contact for a few seconds- Shift head naturally, not just eyes

Body language dos and don’ts3. Do SMILE- Smiling is a universal gesture that makes peoplelike you- Smiling makes you feel better too- Make it a genuine smile, involving your eyes

Body language dos and don’ts4. Do GESTURE- Making gestures makes the speech more lively &interesting- Gestures should be consistent with message- Gestures should be natural- Make sure everyone can see them- Don’t make annoying gestures too often

Body language dos and don’ts5. Do DRESS FOR THE OCCASION-Dress comfortably- Do be groomed and clean- Better be dressed up than down- Stay away from distracting jewelry or too-sexyclothes/shoes

Body language dos and don’ts6. Don’t SHOW YOUR NERVOUSNESS- Walk in with confidence- Fake it if you have to, but have pose of confidentperson7. Don’t FIDGET- If it moves, people will watch it and tune you out- Fidgeting signifies insecurity- Fidgeting is annoying

Body language dos and don’ts8. Don’t RUSH- Take your time to enunciate and sound clear- Pause before beginning so you have everyone’sattention- Pause after ending to leave the best impression9. Don’t USE FILLER WORDS- Eliminate ‘er’ ‘uh’ ‘ah’ ‘huh’ ‘um’ ‘you know’ fromyourspeech- Stop if you hear yourself using them and pauseinstead

Body language dos and don’ts10. Don’t HIDE BEHIND PROPS- Don’t forget the audience is always looking at you- Maintain eye contact and the channel ofcommunication- Never hide behind a Powerpoint presentation, slides,oryour script

Summary Mind your body language Vary your vocal tone Be prepared for problems Pause for drama and emphasis Listen to yourself and others Keep it short and simple Practice, practice, practice!

Thank youJae-Sung Kwak (kwakwak@unitel.co.kr)