strategic objective 1 - Shire of Mundaring

TABLE OF CONTENTSPage 3 Overview / Shire of Mundaring's Vision, Purpose and ValuesPage 4 Messages from the Shire President and CEOPage 5 GovernancePage 6 Shire WardsPage 7 Elected RepresentativesPage 8-9 Strategic Objective 1Page 10-11 Strategic Objective 2Page 12-13 Strategic Objective 3Page 14-17 Strategic Objective 4Page 18-19 Strategic Objective 5Page 20-21 Access and InclusionPage 22 Complaints RegisterPage 23Attachments1. Auditor's Report2. Shire of Mundaring Financial ReportTHIS DOCUMENT IS AVAILABLE IN ALTERNATIVE FORMATS ON REQUEST.Page 2 Shire of Mundaring Annual Report 2009

OVERVIEW OF SHIRE OF MUNDARINGShire of Mundaring is located 35 kilometres east of Perth's centralbusiness district.The hills region provides a unique lifestyle to 37,000 residents andcovers Bailup, Beechina, Bellevue, Boya, Chidlow, Darlington, GlenForrest, Gorrie, Greenmount, Helena Valley, Hovea, Mahogany Creek,Malmalling, Midvale, Mount Helena, Mundaring, Parkerville, SawyersValley, Stoneville, Swan View (part of), The Lakes and Wooroloo.The Shire encompasses a total land area of 644sqkm of which nearlyhalf comprises national park, state forest or water catchments. Whilerural land is used mainly for farming, a fledgling wine industry has beendeveloping in more recent years, which complements a growing tourismindustry.The Shire boasts a rich history, closely linked to the old railway line thatis now the Railway Reserves Heritage Trail, which stretches some 70kmsthrough the shire.Tourism is a vibrant and growing part of the region, with nature-basedactivities and facilities a priority. It boasts the Munda Biddi Bike Trail,a range of accommodation, fine food and award winning restaurants,wineries, arts and wildlife.Mundaring is thought to be named froman Aboriginal word meaning ‘a high placeon a high place’ or ‘the place of grass treeleaves’.The original inhabitants of the Mundaringarea were the Nyungar people, withEuropean settlement from the 1840s.Population was minimal until the 1880s,with villages established mainly along therailway line and Great Eastern Highway.Significant growth came in the early1900s following the construction of theMundaring weir.This continued well after the post-waryears, particularly during the 1970s and1980s.OUR VISION, PURPOSE AND VALUESThe Shire's vision is:OUR VISIONA vibrant community enjoying a rich mix of lifestylesFor the Shire to achieve this vision, it will be:A professional organisation where people enjoyworking together with the community.OUR PURPOSETo work within the community to provide leadership andservices which sustain and enhance a diverse qualityof life.OUR VALUESRespect - Care of yourself and others whilst honouringand supporting diversity of skills, backgrounds andperspectives.Integrity - Being who you say you are, of telling the truthand being consistent and reliable.Team Spirit - The support structures and behaviours thatholds a team together in working towards a commonpurpose.DRIVING VALUESExcellence in Customer Service - Total commitmentto informing, educating, consulting and responding tocustomer needs in a respectful and professional way.Innovation - A willingness to seek ideas, shareknowledge and remain flexible to new ways of doingthings. It also means taking risks, making mistakes andmaking time to reflect on issues to allow new solutionsto surface.Continuous Improvement - A continual openness tolearning, sharing, reflecting, challenging and improvingthe way things are done.OUR PEOPLEThe success of the Shire is dependent upon buildingthe skills and capabilities of our staff. The Shire isfortunate to have talented and dedicated people whoare committed to the achievement of our strategicobjectives.OUR WORKING ENVIRONMENTThe Shire maintains a friendly, outcome focusedworkplace. Staff have access to a range of opportunitiesfor professional and personal development.Shire of Mundaring Annual Report 2009 Page 3

GOVERNANCEEXECUTIVE LEADERSHIP TEAMAchievement of best practice in corporate governanceis a major responsibility of the Executive LeadershipTeam and entails the consideration and approval of Shirepolicies, strategic direction and resource allocation, aswell as monitoring Shire performance, progress towardstargets and use of resources.The Executive Leadership Team comprises of the:Chief Executive Officer;Executive Manager Community Services;Executive Manager Infrastructure Services;Executive Manager Statutory Services; andExecutive Manager Corporate Services.RISK MANAGEMENTAll local government bodies must practice riskmanagement, regularly undertake a structured riskassessment process to identify risks facing organisations,be able to demonstrate the management of risks, andwhere appropriate, have continuity plans to ensure theycan respond to and recover from any business disruption.A structured, systematic approach to risk management hasenabled the Shire to develop a thorough understanding ofthe risk issues that may prevent the achievement of ourgoals or objectives as a Shire.STAFF PROFILEThe Shire of Mundaring had an average staffing level of171.24 total Full Time Equivalents.Comparative Employee Turnover figures were 8.37% forthe 2008-2009 period compared to more than 18% forthe preceding two years (2006-2007 and 2007-2008)STAFF DEVELOPMENT & PERFORMANCEMANAGEMENTClockwise from left: Executive Manager StatutoryServices Mark Luzi, Executive Manager CommunityServices Megan Griffiths, Chief ExecutiveOfficer Jonathan Throssell, Executive ManagerInfrastructure Services Shane Purdy and ExecutiveManager Corporate Services Paul O'Connor.These Executive Managers are fully qualified in theirarea of expertise and possess relevant, broadly basedpolicy development, performance evaluation, audit,human resources and accountancy skills. All have localgovernment and/or public sector experience.The Executive Leadership Team is responsible for:- prioritising and co-ordinating the Shire of Mundaringbudget and activities to meet the objectives of theorganisation;- monitoring progress to meet established objectives;- implementing the Shire's strategic direction and policies;- providing leadership to support the Shire’s vision andpromoting a culture that supports the values and directionof the Shire;- approving the scope of new major projects as they arise;- approving structural changes; and- advising the Chief Executive Officer on major decisions.The Executive Leadership Team seeks to make wellconsidereddecisions on the business of the Shire andmeets weekly or more frequently on a special needs basisas required.The Shire of Mundaring has a commitment to train anddevelop its employees. The Shire aims to build a highlyskilled, professional and ethical workforce with theability to adapt to changing business, technology andenvironmental needs.During the year, the Shire’s training and developmentprograms concentrated on wellness, business systems,financial management, risk management, OS&H, andappropriate skills-based courses.OCCUPATIONAL SAFETY & HEALTH AND WELFAREAs an organisation, we aim to provide a safe and secureworking environment for all employees.Occupational Safety and Health continues to be animportant area of focus. The induction program has beenenhanced to place greater emphasis on safety and health.Staff workshops have been delivered on prevention ofviolence, aggression and bullying, and how to deal withdifficult customers. First Aid training is available to all staffand 72 staff are now qualified in Basic Worksite or SeniorFirst Aid.An employee assistance program provider is available tostaff to access confidential counselling services, includingtheir immediate family, if required.We regularly update emergency contact information plusundertake regular training in emergency procedures,including building evacuation and office health training.An Occupational Safety & Health Committee consistsof representatives from each service team and meetsregularly during the year.Shire of Mundaring Annual Report 2009 Page 5

Page 6 Shire of Mundaring Annual Report 2009SHIRE WARD BOUNDARIES

ELECTED REPRESENTATIVESWEST WARDEAST WARDTONY CUCCAROHELEN DULLARDPAULINE HALLSHARON DAVIESJOHN DAWPATRICIAGARDHOUSESOUTH WARDCENTRAL WARDMAX JAMIESONDAVID LAVELLKAREN HARVEYALAN PILGRIMJENNY JOHNSONKEVIN BLACKCOUNCILLORS ORDINARY MEETINGS SPECIAL MEETINGS COMMITTEE MEETINGSA B C D E A B C D E A B C D ECr H Dullard 12 12 - - - 1 1 - - - 17 14 3 - -Cr M Jamieson 12 12 - - - 1 1 - - - 17 17 - - -Cr J Daw 12 12 - - - 1 1 - - - 17 9 6 2 -Cr S Davies 12 11 1 - - 1 1 - - - 17 16 1 - -Cr K Black(disqualified May 20)4 1 - 3 - 0 - - - - 8 - - 8 -Cr P Hall 12 10 2 - - 1 1 - - - 17 14 2 - 1Cr K Harvey 12 11 - - 1 1 1 - - - 17 15 2 - -Cr J Johnson 12 11 1 - - 1 1 - - - 17 17 - - -Cr P Gardhouse 12 12 - - - 1 1 - - - 17 17 - - -Cr T Cuccaro 12 11 - - 1 1 1 - - - 17 15 2 - -Cr D Lavell 12 10 - - 2 1 1 - - - 17 16 1 - -Cr A Pilgrim 12 12 - - - 1 1 - - - 17 14 3 - -A - Number of meetings held D - Absent without leaveB - Number of meetings attended E - Leave of Absence approved by CouncilC - Apology providedShire of Mundaring Annual Report 2009 Page 7

STRATEGIC OBJECTIVE 1PROMOTE AND SUPPORT SUSTAINABLE DEVELOPMENTDevelopment is managed to actively contribute to the Shire’s unique character and toprotect and enhance its natural hills environmentThe Shire’s hills heritage and village identity is sustainedDevelopment occurs which provides the level of facilities and services the communitydesires and can affordIncreased business and employment opportunitiesDevelopment and promotion of tourism opportunities which encourage visitors toexperience Mundaring’s natural environment, heritage and the artsOUTCOMES FOR 2008/09Substantial progress was made towards completing the Shire’s draft Town Planning Scheme No.4 and Local Planning Strategy.Integrated a one-off Sunday trading for retail businesses in the Shire to coincide with the MundaringTruffle Festival, as a means of increasing the local economic benefit from the festival.Following a process of community and business consultation, Council adopted the Shire ofMundaring Economic Development Strategy in February 2009. The strategy contains a seriesof objectives and actions, which are systematically being implemented as resources becomeavailable, with priorities for implementation being set by the Shire's Business Advisory Group.Contribution to the Autumn Festival in April 2009, which resulted in numerous visitors to the areaand a significant spike in activity through the Mundaring Visitor Centre.Increased funding by $23,000 to the Mundaring Visitor Centre, helping to provide a Level 1Accredited Visitor Centre and encourage and promote tourism in the Shire.Jointly funded and produced a tourism DVD with City of Swan and Shire of Kalamunda, toshowcase attractions and opportunities in the Perth Hills and Swan Valley.Attracted more than 2000 people to the annual Trek the Trail. Cyclists and walkers of all agestook part in the event, which started at Mundaring Sculpture Park and finished at Mundaring Weir.With Eastern Metropolitan Regional Council, the Shire undertook a broadband blackspot surveyto identify telecommunications infrastructure and service deficiencies in the region, to assist inlobbying for improved services to enable business development.The second Mundaring Truffle Festival (photos displayed on next page) was held in August 2008,attracting more than 11,000 people. The festival provided a range of events to showcase theregion’s truffles, gourmet food and wine. The festival was a huge success in marketing Mundaringand the Perth Hills, and generated significant retail trade from visitors in town over the weekend.The estimated economic spend from the festival was estimated to be in excess of $400,000.Page 8 Shire of Mundaring Annual Report 2009

STRATEGIC OBJECTIVE 1A significant amount of staff time was dedicated to preparing aLocal Biodiversity Strategy, which will provide the basis for localnatural areas to be protected in the new Town Planning Scheme.BUILDING APPROVALS 2008/09 No. AmountSINGLE DWELLINGS 104 $33,064,379ANCILLARY ACCOMMODATION 11 $1,369,515GROUP DWELLINGS 4 $3,495,550ALTERATIONS ADDITIONS TODWELLINGS65 $6,717,333OUTBUILDING 493 $5,994,264SWIMMING POOLS124 $2,158,713COMMERCIAL/INDUSTRIAL/MISC 8 $7,560,000PUBLIC BUILDINGS 1 $5,500,000OTHER 147 $3,413,700PLANS FOR 2009/10Adoption by Council of Town Planning Scheme No 4 and LocalPlanning Strategy and request for State Government consent toadvertise these documents.Public advertising of Town Planning Scheme No 4 and LocalPlanning Strategy to commence.Further implementation of the Economic Development Strategy.Pursue a strategy to better integrate the 2010 Mundaring TruffleFestival with local businesses, including food businesses, as ameans of capturing a larger proportion of the economic benefits ofthe festival.Improved communications protocols with the business groups inthe Shire.Development of a “Doing Business in Mundaring” portal on theShire website, with a range of information and resources availablefor business start-ups, business development and businessrelocations.Shire of Mundaring Annual Report 2009 Page 9

STRATEGIC OBJECTIVE 2PLANS FOR 2009/10A Local Adaptation Action Plan will be considered.The Environmental Advisory Committee will continue the review ofthe Environmental Management Strategy.The Local Biodiversity Strategy will be incorporated into the TownPlanning Scheme Review and Local Planning Strategy.Funding will be sought to progress initiatives within the PrivateLand Conservation Strategy will be progressed.Support will continue for the Eastern Hills Catchment ManagementProgram. The program provides technical support to CatchmentGroups and Friends Groups.Bush Skills for the Hills series of workshops will continue to provideeducation and training to Friends Groups and the wider communityin the hills region.The Tree Canopy and Understorey Program will continue topromote private land conservation and the implementation ofwaterwise gardens.Environmental Land Management Officer to provide ongroundand technical support to various Friends Groups and manage theupkeep of 72kms of Heritage Trail.A contractor will continue to undertake weed control on largerproject sites, as part of efforts for long-term weed control.The 2009 Tree Canopy and UnderstoreyProgram was once again a resounding successproviding 52,000 seedlings to local residents,ratepayers and community groups.Every year the program receives in excessof 1200 applications – with a total of 52,000seedlings available. Three growers providedthe seedlings of 45 species.Significant improvements to the efficiency ofthe program included a central distributionpoint at the Shire, along with a specifiedVolunteer Co-ordinator and a team of reliablevolunteers.Comments from applicants were positive, highlighting the fact that the program is appreciated and thatit provides a great opportunity to arm residents with information and confidence to include local nativeplants to gardens or larger properties.Shire of Mundaring Annual Report 2009 Page 11

STRATEGIC OBJECTIVE 3SECURE FINANCIAL SUSTAINABILITY AND EFFECTIVEASSET MANAGEMENTResponsible and effective management of finances and assets to respond to the needs ofcurrent and future generationsThe Shire maximises income opportunities through grants, land and property investments,financial investments and partnership approachesOUTCOMES FOR 2008/09Long Term Financial Plan 2010 – 2019 was endorsed by Council in April 2009 and is the Shire’skey financial planning document. The plan will play a significant role in improving the Shire’sfinancial sustainability, increasing commitment to maintaining its asset base, planning for majorprojects and aligning resources to achieve its strategic plan.An asset management improvement strategy plan was developed and the gap renewal on keyassets has been determined. A detailed Roads Asset Management plan is well advanced.Road upgrades at Mann Street, Mundaring; Ryecroft Road, Glen Forrest; Railway Terrace andSexton Street, Sawyers Valley; Elliot Road, Mount Helena; and Clayton Street, Bellevue.New footpaths on Damascus Drive, Greenmount; Welbourn Road, Swan View; Beresford Gardens,Myles Road, Swan View; Cockatoo Drive, Mundaring; Hartung Street, Mundaring; MundaringWeir Road, Mundaring; and Roland Road, Parkerville.Upgraded playgrounds at Leschen Park, Darlington Oval and Boya Oval.New playgrounds at Mundaring Recreation Ground.Renovation work to Parkerville Hall and Mundaring Station Master's House.New storage facility and floodlighting at Harry Riseborough Oval.New waste oil collection facility at Coppin Road Transfer Station.Department of Culture and the Arts provided $186,000 for fit-out of the new Swan View YouthCentre.Projects at Lake Leschenaultia included;Increased camp grounds from 11 sites to 21 sitesUpgraded disabled access to toilets and rangers officeConstructed a ramp for wheel chair access to the Lake, with the help of the Wooroloo PrisonUpgraded the dam wall with the removal of some trees to prevent further damage, andconstruction of a new rock face to stop the wall leakingOuter Metropolitan Community Funding included;$100,000 for the redevelopment of Swan View Youth Centre$20,000 for Trails Promotion and Marketing Officer$72,000 for Railway Heritage Reserve upgrade$20,000 for Tree Canopy and Understorey Program for new plant benches$60,000 for Outreach and Recruitment Officer for Eastern Region Family Day CareRegional and Local Community Infrastructure Program funding included;$410,000 for disability access upgrades to Hub of the Hills, KSP Greenmount Library, AlbertFacey Mundaring Library, Lake Leschenaultia, Mundaring Sharing$306,000 was allocated to Swan View Heritage Rail Station Upgrades, Helena ValleyRecreation and Leisure Development, Mt Helena changeroom refurbishment, Sawyers ValleyFire Station siteworks and playgrounds in Darlington and MundaringPage 12 Shire of Mundaring Annual Report 2009

STRATEGIC OBJECTIVE 3PLANS FOR 2009/10Completion of disability access upgrades to Hub of the Hills,KSP Greenmount Library, Albert Facey Mundaring Library, LakeLeschenaultia and Mundaring Sharing.Seek grants to continue to maximise the Shire’s incomeopportunities and ensure it continues to undertake interesting andmeaningful projects.Construction of a new Youth Centre building at Brown Park, SwanView.Construction of a toy library in Gladstone Avenue, Swan View.Another 800 metres of road construction on Elliot Road, Mt Helenaand road upgrades for Glen Road, Darlington and William Road,Mt Helena.A pedestrian tunnel linking the heritage trail each side of MorrisonRoad and completion of road enhancements along Morrison Roadfrom Viveash Road to Swan View Road.Further work at the Chidlow Village Green in conjunction withChidlow Progress Association including a playground, barbequefacilities and tree planting.10kW solar panel system to be installed on the Shire AdministrationCentres roof.A roundabout to be constructed at Hardy Road and Thomas Road,Glen Forrest and parking embayments on Railway Parade, GlenForrest.New footpaths to be installed at Sexton Street and Railway Parade,Sawyers Valley; Cook Street, Mt Helena; Innamincka Road, SwanView; Beresford Gardens, Swan View; Lionel Road, Darlington;Beenong Road, Darlington; Woolowra Road, Greenmount; PainterCrescent, Mundaring; Mundaring Weir Road, Mundaring andHardy Road, Glen Forrest.Playground upgrades at Victoria Road, Hovea; Fraser Park,Greenmount, and Chidlow Oval, Chidlow.Increase camping at Lake Leschenaultia.Increase advertising for Lake Leschenaultia to get more schooland community groups during the winter. Create new signage toincrease people’s awareness of the wildlife and wildflowers in andaround the park.Letter re: Road worksI just wanted to drop you (CEO) a line to say how impressed weare at the way the work has been carried out on Janeczek andMundaring Weir roads.In all my decades here, I have never seen such a thoroughremedial job done on the gravel road. I think that the calibreof the work will mean that it should stand up much better tothe rigours of wear and tear. And the crew were working incrushingly hot conditions, with the added (non)attraction ofthe biting March flies. They were cheerful and courteous andconsiderate and deserving of our thanks.Shire of Mundaring Annual Report 2009 Page 13

STRATEGIC OBJECTIVE 4INCREASE COMMUNITY ENGAGEMENT AND WELL-BEINGTHROUGH THE PROVISION OF QUALITY SERVICES THATARE ACCESSIBLE TO ALLIdentification, enhancement and preservation of aspects of cultural significanceEnhanced physical activity and volunteeringEnhanced community well-being through the provision of targeted programsDelivery of high quality services which respond to the needs of the communityOUTCOMES 2008/09Work commenced to develop an Information, Communication and Technology Plan to provide aclear framework on the future development of information systems and how these can supportStrategic Plan outcomes.Shire of Mundaring Strategic Transport Plan was developed and endorsed by Council.Implemented a centralised automated facility recreation and leisure booking system.Appointed a dedicated booking officer.Sponsorship and partnership of the Hills Sports Star of the Year Awards.Community swap meet calendar increased from five to nine dates.Cultural Plan adopted, following community consultation over a number of years.Seniors Week events held to celebrate the achievements and contributions of seniors to thelocal community.Libraries had almost 9000 active members, with 318,136 items borrowed, approximately sevenpercent more than 2007/08.A Books-on-Wheels service provided for people unable to come to the library due to illness ordisability. Staff began an outreach service for residents at Yallambee Village.Mundaring Toy Library provided about 100 families with low cost access to more than 1300 toys.A new annex was constructed to expand toy storage/display capabilities. Short-term casualmemberships were introduced to cater for children visiting from other areas.The Hub of the Hills continued to develop as a community centre with a diverse range of activitiesand events. The Active Ageing Network planned and delivered an annual program of events.Events hosted for the first time included the Hub Art Show and the Aboriginal Seniors Day. Newgroups operating under the Active Ageing Network included Mundaring Community Men’s Shedand the ‘Heartists’.Parent & Adolescent Counselling Service continued contact with a wide range of agencies andschools. Referrals received for clients needing counselling for a range of issues, including helpingresolve family conflict, troubles at school, issues with the justice system, anger managementproblems, grief and loss struggles.Sawyers Valley Primary School received the Milestone Volunteer Grant, with $2500 goingtowards their 125th anniversary celebrations.Page 14 Shire of Mundaring Annual Report 2009

STRATEGIC OBJECTIVE 4Allocated more than $10,000 (in total) to 27 community groupsthrough the Quick Grants Program.Provided seed funding to nine community groups:Glen Forrest Sports Club $1414Mt Helena residents and Ratepayers $3000Greenmount P&C $3000Bailup Park Equestrian $3000Chidlow Playgroup $773Glen Forrest Scouts $2340Parkerville Playgroup $2041Mundaring P&C $2600Stoneville Bush Fire Brigade $3000Financially assisted several community organisations including theMundaring Art Centre, Mundaring Tourism Association, Mundaringand Hills Historical Society, Katharine Susannah PrichardFoundation and the Hills Community Support Group. DarlingtonArt Festival, Swan View Agricultural Show and Chidlow Show werealso supported.Hosted the 2008 Thank a Volunteer Day Celebration, which wasattended by 68 volunteers and their families from more than 35community groups.Held a subsidised volunteer first aid course for local volunteers.Sixteen volunteers from 15 community groups attended theaccredited, basic resuscitation and general first aid course.Expanded the volunteer section on the Shire’s website to providedetailed information for those requiring volunteers. An ‘InspirationZone’ page featured local volunteers’ inspirational stories.Bilgoman Aquatic Centre had a slight increase on last year’sattendances with 83,320 visits. More than 23,000 studentsparticipated in swimming lessons, carnivals and general training.Private lessons by pool staff saw an increase in both swim lessonsand participants in the squad training.Midvale Early Childhood and Parenting Centre (MECPC) achieveda high rating during the Quality Assurance Accreditation process.It supported numerous community events through involvementin Child Protection Week, Children’s Week and NAIDOC Week.MECPC’s achievements in community development wereshowcased at the WA Early Education and Care Conference andat the Department for Communities Integrated Services Forum.East Metro and Midlands Inclusion Support Agency (EMMISA)secured a three-year contract to continue providing professionalsupport for local child care services to enable them to includechildren with additional needs. EMMISA focuses on inclusionreadiness and staff capacity building in child care settings such asLong Day Care, Family Day Care, Outside of School Hours Careand Vacation Care. More than 140 services were provided withinclusion support last year, which ensured more than 200 childrenwith additional needs inclusion into care.Eastern Region Family Day Care Scheme (ERFDCS) achieveda high rating during the Quality Assurance Accreditation process.Shire of Mundaring Annual Report 2009 Page 15

STRATEGIC OBJECTIVE 4Local carer Cheryl Pearse was awarded WA Child Care Worker of the Year. ERFDCS receivedfunding from Outer Metropolitan Community Fund for a Recruitment Project Officer. So far, thishas seen an additional seven carers commencing with the scheme.Swan View Toy Library re-opened at a new location in August 2008 after a three-month closuredue to issues with the condition of its previous building. It services approximately 40 families withmore than 900 toys.Thank you for your ongoing communication and interest. I have appreciated your supportand particularly your dedication to the ongoing operation of the toy library. I think it is avaluable resource and under appreciated by many parents in the community – where elsecould you get an opportunity to even try before you buy?- Swan View Toy Library memberAustralia Day Ceremony Citizenship Awards were presented to Zane Norris (High School),Marcus Trauseld and Cameron Greaves (under 25 years); Herbie Titelius, Greg Jones andMichael Cuthbert (25 years or older); and Wendy Pittendrigh, Helen Armstrong and AndreVanderheyden (60 years or older).Six citizenship ceremonies held through the year, with 124 community members becomingAustralian citizens.Employed a part-time Communications Advisor to provide ongoing information to the communityin a range of formats.Community members were involved advisory groups, including seniors, arts, business, inclusionand disability access, tennis, bushfire, Blackboy Hill, Mount Helena Recreation and AquaticCentre, and environmental advisory committees. In addition, community members participatedin shire committees and reference groups such as Local Emergency Management Committee,Active Ageing Network and the Volunteer Bush Fire Brigades History Project Working Party.Community consultation occurred on the local government reform process, which was initiatedby the Minister for Local Government in February 2009. The community participated in a briefingmeeting, forum and survey.PLANS FOR 2009/10Cultural Plan to be launched to the community.A series of free Seniors Week events are planned for 2009, with a theme of ‘culture’. Seniors willbe invited to attend fun and interesting activities and learn more about the local culture in theircommunity.Active Ageing Network planning days will continue to plan future events and activities. Thegroup’s volunteers provide feedback from the community, suggestions for new events andactivities. Working parties are formed to develop proposed events.Seed funding will be replaced by a Matching Funding Grant Program, where up to $300 or 25%of total project costs will be available. The recurrent Events Grant Program will change to aCompetitive Event Funding Grant Program.Quick Grants will be expanded in 2010/11.Thank a Volunteer Day Celebrations planned for November 2009.A subsidised First Aid Course will run in November for 16 local volunteers.Page 16 Shire of Mundaring Annual Report 2009

STRATEGIC OBJECTIVE 4A volunteer vacancy section on the Shire's website will advertisepositions for volunteers to access and research.Midvale Early Childhood and Parenting Centre to appoint a HubCoordinator.Eastern Region Family Day Care Scheme will focus on recruitmentof carers in metropolitan and outer metropolitan locations. Inconjunction with Central and Swan TAFE, will support carersundertaking Certificate III and Diploma in Child Care to ensurecontinuous improvement.East Metro and Midlands Inclusion Support Agency will continueto support child care services to increase their capacity to includechildren with a diverse range of needs. In order to expand thereach of the program, an additional Inclusion Support Facilitatorwill be recruited to join the team.Review of community communication methods to ascertainpreferred methods of communication and types of information thecommunity wishes to receive.A review of the Shire’s library service will be completed withparticular emphasis on determining the requisite number ofbranches required, the services that should be offered andappropriate staffing levels.Plans underway to make Greenmount Library one of the first WApublic libraries to introduce Wi-Fi.A new toy library in Swan View is being designed and will beappended to a Shire-owned building in Gladstone Ave. The facilitywill provide disabled access and a more spacious user-friendlyfacility.I want to let you know that last night we attended the SwingingSupper and had a truly great time!Congratulations to all your team members for pulling off a wonderfullysuccessful night.Your young dancers must be congratulated on theirenthusiasm, fitness and fun. We enjoyed the group dancing lesson– more of it would be fantastic. We were so impressed that yourcommunity pulls together all ages and your SEEN and HEARDphilosophy is to be commended.Many thanks to the people behind the scenes, the cooks, the washerupperers! And the kids who served. We must not forget to mentionthe great entertainment by the Kalamunda Swing Band, Pearl NoirAnd Company B. Top stuff- Participant of Seniors Week Activities(Some pictures from Seniors Week on right)Shire of Mundaring Annual Report 2009 Page 17

STRATEGIC OBJECTIVE 5DEVELOP AND CONTINUALLY IMPROVE HUMANRESOURCE CAPABILITY AND CORPORATE GOVERNANCECouncillors, management and staff act with integrity and in the best interests of thecommunityCouncillors and staff demonstrate a good understanding of their respective roles andresponsibilities and fulfil them competentlyRisk is recognised and managed effectivelyUse of contemporary HR practices to sustain and enhance organisational capability andleadershipA welcoming and inclusive culture promotes innovation, learning and developmentStaff are committed to working in ways that are effective and that promote well beingOUTCOMES FOR 2008/09The Learning and Development Team worked on establishing a Future Leaders Program, which is expectedto commence in early 2010.Managers and Executives completed the 2008/09 Leadership Development Program and established fourfurther learning priorities for the coming year (setting key performance indicators, managing change,recognising and managing stress, and coaching and mentoring).As a result of securing funding under the Workplace English Language and Literature Program, the Shireextended its Corporate Training Calendar to include workplace learning programs delivered by WestCoast TAFE, including computer training, creative thinking, project management, and front line managerprograms.The Strategic Leadership Team advanced initiatives to address priority gaps identified in the EmployeeClimate Survey, including improving working conditions, recognising and developing talent, communicationand leadership effectiveness.A number of initiatives were investigated including provision of an on-site gym; out of school care, paidparental leave; corporate polo shirt and alternative job classification methodology.A small team was established to review the previous staff survey instrument in consultation with thesurvey service provider. While maintaining the integrity of the survey, greater emphasis was placed oncorporate culture and values. A survey was conducted in June using the amended instrument.A number of delegates attended a Corruption and Crime Commission Misconduct Practitioners Forum inMarch to hear about contemporary practice and develop collegial networks.Strategic Leadership Team endorsed a framework for implementing Enterprise Risk Management, includinga comprehensive action plan which has been progressively implemented.PLANS FOR 2009/10The results of the staff climate survey completed in June 2008 will be used to identify priority areas offocus for the coming year.September Performance and Development Reviews will be used as an avenue to promote the FutureLeaders Program to Shire employees.Continued participation in the Misconduct Practitioners Forum and other relevant media.Continued implementation of the Enterprise Risk Management Framework Action Plan including thePage 18 Shire of Mundaring Annual Report 2009

STRATEGIC OBJECTIVE 5establishment of a risk register and reporting framework.AUDITThe Shire’s internal audit function, which covers operational,financial, compliance and other matters as directed by the AuditOccasional Committee, is undertaken through external contractedexpertise. The Committee is an important part of the Shire’scorporate governance responsibility.RECORD KEEPING REPORTState Records Act 2000: The efficiency and effectiveness of theorganisation’s record keeping systems is evaluated not lessthan once every five years.The Shire of Mundaring is committed to a systematic approach toits management of corporate records in accordance with legislativerequirements.The Shire of Mundaring Record Keeping Plan created in compliancewith the State Records Act 2000, was approved in 2004 for a periodof five years and has since been amended and approved by theState Records Commission until 22 June 2014.The Shire had an independent review of the record keeping systemsconducted by the State Records Office on 16 March 2009 outliningthe positives and suggested improvements to progress the recordkeeping system.The Shire of Mundaring has implemented various strategiesto ensure that all employees are aware of their record keepingresponsibilities.All new employees undertake a record keeping induction sessionwith the Team Leader Records Service as part of the inductionprocess.One-on-one training is provided to those employees havingdifficulties with the program.An informative newsletter is provided to employees each month withuseful topics and helpful hints.Procedures are being updated for records service direction.Online processes relating to the Meridio system are available forreference.A review and audit of the training material and its effectiveness willbe undertaken in September each year.FREEDOM OF INFORMATIONThe Shire of Mundaring complies with the Freedom of InformationAct 1992. It publishes an updated FOI Statement annually andmakes it available to the public for inspection or purchase in hardcopy at the Shire’s Customer Service area. During the reportingperiod the Shire received 12 FOI requests for Information.Shire of Mundaring Annual Report 2009 Page 19

ACCESS AND INCLUSIONThe Access and Inclusion Plan 2006-2010 outlines how the Shire of Mundaring aims to maintainand improve the quality of life for its residents. This will involve creating an accessible communityin which information, services, facilities, programs, employment, decision making processesand other activities are inclusive, open and available to all residents. This is to provide equalopportunities, rights and responsibilities, and the equitable distribution of resources accordingto needSHIRE OF MUNDARING ACTIVITIES AND INITIATIVES FOR 2008/09Federal Government Regional and Local Community Infrastructure Program funding totalling $410,000was received for access upgrades, including new unisex accessible toilets, improved camp site facilitiesand new entries.Employed people with disabilities.Assisted Convergence Project (art/craft workshops for people with disabilities).Nominated Eastern Hills Senior High School Special Education Unit for the Count Us In Award forproviding lunches and morning teas at the Hub of the Hills. This nomination won the Education Division.Access Advisor part of Shire of Mundaring team.Grant funding received for Stage 3 of the You’re Welcome Project (www.accesswa.com.au - electronicreports on access to Shire of Mundaring businesses, services and facilities). You're Welcome is ajoint initiative between the West Australian Local Government Association and the Disability ServicesCommission.Recreation and Leisure Services ran information sessions with sporting bodies to develop strategies toinclude people with disabilities.Shire of Mundaring funding support includes Hills Community Support Group, East Metro and MidlandsInclusion Support Agency and Inclusion Support Subsidy.Email addresses listed in Shire of Mundaring information such as the Seniors Directory to include peoplewith hearing impairments. Staff using SMS and note taking to communicate with people with hearingimpairments.Quarterly meetings held between Shire of Mundaring staff and Inclusion and disAbility Access AdvisoryCommittee.Grants Advisor assists people with disabilities to access services and grants.First Aid Course designed to include people with disabilities.Council approved desirable access upgrades and wider doorways above Australian Standards wherenecessary.New access page and access map for Trek the Trail website. Trek The Trail passport printed in A4 aswell as A5 size.New aquatic wheelchair for Mt Helena Aquatic Centre and soon to arrive new All Terrain Aquaticwheelchair for Lake Leschenaultia.Hub of the Hills provides events/activities including “Yoga in Chairs”, movies with captioning, SeniorsWeek, Harmony Week and an art exhibition set up to include people with disabilities.Aboriginal Seniors Activity Day provided activities and sports for senior aboriginal persons with 60 peopleparticipating. Games were designed so that people with disabilities could participate.Page 20 Shire of Mundaring Annual Report 2009

Date ofEntry/File No12/02/08SP10 of 200822/01/08SP21 of 2008COMPLAINT REGISTER - SHIRE OF MUNDARING - 2008/09Name ofMemberCr Kevin AlanBlackName of Personmaking ComplaintDescription of MinorBreach as found by theStandards PanelJonathan Throssell Councillor Black hascommitted a breach ofstanding order 2.1.10(1) ofthe Shire’s standing orders,and has thus committed aminor breach by virtue ofregulation 4(2)Details of the Action Taken under s5.110(6)(b) or (c) of the LocalGovernment Act Kevin Black be publicly censured, within the period of 29 daysto 43 days from the day following the date of service of thisOrder on him. The CEO to arrange Notice of Public Censure to be publishedin the ‘Public Notices” or Local Government Notices” section ofa Saturday edition of ‘The West Australian” newspaper, in noless than 10 point print. Kevin Black apologise publicly at the next Ordinary CouncilMeeting immediately following the date of service of Order onKevin Black. If Kevin Black fails to comply with requirement then within 14days after the next Shire Ordinary Council Meeting immediatelyfollowing the date of service of this order on him, Kevin Blackcause Public Apology to be published in the “Public Notices” or“Local Government Notices” section of a Saturday edition of“The West Australian” newspaper.Cr KevinAlan BlackCr Helen Dullard(Shire President)Councillor Black hascommitted a breach ofstanding order 2.1.10(1) ofthe Shire’s standing orders,and has thus committed aminor breach by virtue ofregulation 4(2) Kevin Black be publicly censured, within the period of 29 daysto 43 days from the day following the date of service of thisOrder on him. The CEO to arrange Notice of Public Censure to be publishedin the ‘Public Notices” or Local Government Notices” section ofa Saturday edition of ‘The West Australian” newspaper, in noless than 10 point print. Kevin Black apologise publicly at the next Ordinary CouncilMeeting immediately following the date of service of Order onKevin Black. If Kevin Black fails to comply with requirement then within 14days after the next Shire Ordinary Council Meeting immediatelyfollowing the date of service of this order on him, Kevin Blackcause Public Apology to be published in the “Public Notices” or“Local Government Notices” section of a Saturday edition of“The West Australian” newspaper.Page 22 Shire of Mundaring Annual Report 2009

ATTACHMENTSShire of Mundaring Annual Report 2009 Page 23