TracVision DIRECTV Mobile Receiver/Controller User's Guide

Technical SupportReceiver/Controller ActivationNOTICE: This product will NOT work correctlyunless you follow the procedure below.Before you can start watching satellite TV viaTracVision, the receiver/controller must be activated.Once your antenna system is fully installed, followthe steps below to activate the receiver/controller.1. Ensure your antenna has a clear view of thesouthern sky then turn on your TracVisionsystem and tune to the preview channel (100).2. Locate your red Activation Card.3. Call KVH’s Activation Department at:1-866-551-8004(24 hours a day, 7 days a week)4. After activation is complete, KVH’s ActivationDepartment will provide an access card number,receiver ID number, DIRECTV serial number, andmodel number. Enter these numbers in theassociated boxes on the red Activation Card.Technical SupportThe TracVision system has been designed withdurability and low maintenance in mind. If youexperience an operating problem or otherwise requiretechnical assistance, please call your local authorizedTracVision dealer/installer. If an authorizeddealer/installer is not located nearby, contact KVHTechnical Support directly:Phone: 1-401-847-3327E-mail: techs@kvh.comPlease have the antenna and receiver/controller serial numbers handy whencalling to activate. The serial numbers arenoted on the red Activation Card.54-0376v