职 业 加 油 站 Career DevelopmentFifteen Years <strong>at</strong> <strong>GE</strong>: Gary Gu Tells Us WhyAfter being persuaded by a university classm<strong>at</strong>e’s f<strong>at</strong>her in 1995,James Liu who was then in his third year <strong>at</strong> West Virginia WesleyanCollege, joined <strong>GE</strong>’s summer internship program. After a successfulinternship, he was invited to join <strong>GE</strong> Capital. At th<strong>at</strong> time, wh<strong>at</strong> struckJames was his leader’s emphasis on <strong>at</strong>tracting talents. The leaderalso invited employees in the same department to meals, includingJames who was then just an intern. James was impressed by <strong>GE</strong>’srespect and emphasis on employees, and has come to know andembrace this spirit in his <strong>work</strong> for <strong>GE</strong>.Learning <strong>at</strong> HarvardIn 1999, James joined <strong>GE</strong>’s Audit Department. As his dutiesbecame more challenging, James knew he’d need furthereduc<strong>at</strong>ion and began looking into studying <strong>at</strong> Harvard to pursuean MBA. His plan was approved by his leader who even retaineda modest remuner<strong>at</strong>ion package for James while he studied <strong>at</strong>Harvard. After gradu<strong>at</strong>ing, James returned to <strong>GE</strong>. Even today,James is gr<strong>at</strong>eful for his leader’s generosity and trust. “I wasreally lucky to have leaders appreci<strong>at</strong>ing me in each phase of mycareer. Their guidance and support encouraged me to fulfill mypotential, and keep moving with no fear for difficulties,” he said.Career LeapUpon his return to <strong>GE</strong>, James joined <strong>GE</strong> Healthcare as a MasterBlack Belt for sales and marketing. In 2005, James came back toChina <strong>at</strong> the invit<strong>at</strong>ion of the President of <strong>GE</strong> Healthcare Gre<strong>at</strong>erChina. The boom in the Chinese economy <strong>at</strong> the time inspiredJames’s morale, and <strong>GE</strong> offered him a broad pl<strong>at</strong>form to give fullplay to his talents. Due to his high performance, he was soonappointed <strong>General</strong> Manager of Commercial Oper<strong>at</strong>ions andQuality. After only one year in the position, he was put in chargeof three departments.Respecting Employeesand Valuing Talents— Getting to Know James LiuSuccess in Life and CareerJames is not only a committed leader <strong>at</strong> <strong>work</strong>, but also a caringand loving husband. When he announced his intention to moveto Shanghai to live with his wife, <strong>GE</strong> offered him a job <strong>at</strong> <strong>GE</strong>Capital Shanghai. In Shanghai, James applied the knowledgeand experience he had acquired over the years on projects hehad previously led and took up various positions, such as ChinaIntegr<strong>at</strong>ion Manager, <strong>General</strong> Manager of NPL JV with Orient, andManaging Director of Sales and Marketing.Having <strong>work</strong>ed for <strong>GE</strong> for 15 years, James witnessed <strong>GE</strong> togo through the 2008 financial crisis, successfully integr<strong>at</strong>e itsoper<strong>at</strong>ions with the Internet, and continue to develop newmarkets. James has cre<strong>at</strong>ed a deep connection with <strong>GE</strong>, andmeanwhile, has high expect<strong>at</strong>ions for the company and his futurewith it. He hopes <strong>GE</strong> would implement the policies and str<strong>at</strong>egiesit has made in the past, and continue offering quality productsand services for China and the world.Congr<strong>at</strong>ul<strong>at</strong>ions to James Liu for his 15 years <strong>at</strong> <strong>GE</strong>! Thank youfor showing us th<strong>at</strong> trying some new areas will benefit our careerdevelopments.Based on his career development, James came up withthree reasons about why he was able to adapt to manydifferent positions <strong>at</strong> the company.• You must have good professional <strong>work</strong>ing capabilities.• You have to make an effort to enlarge your net<strong>work</strong> ofpeople.• You need to improve your abilities by takingcourses offered through <strong>GE</strong>’s many trainingopportunities.The sourcing team’s job seems ideal. <strong>GE</strong> is the customer andthe sourcing team <strong>work</strong>s to find the best products and services.With our global reput<strong>at</strong>ion and volume of orders, not surprisingly,almost any company in the world would love to have us as a keyaccount. Are Gary and his team regularly wined and dined bycompanies vying for <strong>GE</strong>’s business? Flying all over the world onpriv<strong>at</strong>e jets with Fortune 500 company executives? Not quite.We meet Gary Gu, <strong>General</strong> Manager of Asia Sourcing (Energy)with over 15 years of experience with <strong>GE</strong>, and he tells us why.When Gary first joined <strong>GE</strong>, the sourcing team for Energy only hadseven employees. Today th<strong>at</strong> number is well over two hundred.Gary has overseen huge business successes for <strong>GE</strong> over theyears. “I was in the right place <strong>at</strong> the right time,” he says humbly.Fifteen years is a long time to stay in one company, let alone thesame department. But as Gary speaks about his job <strong>at</strong> <strong>GE</strong>, it’sclear he’s still very passion<strong>at</strong>e about wh<strong>at</strong> he does. When we askhim why he’s stayed <strong>at</strong> <strong>GE</strong> for so long, he answers, “when I firstjoined <strong>GE</strong> I realized th<strong>at</strong> this company culture aligns with my ownpersonal values.” He explains th<strong>at</strong> there’s no traditional hierarchyor bureaucracy. All personality types are represented and allvoices are heard. And th<strong>at</strong> kind of company suits him just fine.We ask if there’s anything else th<strong>at</strong> keeps him <strong>at</strong> <strong>GE</strong>, he explains,“I love <strong>work</strong>ing for a company th<strong>at</strong> puts so much emphasis onintegrity. Especially in this line of business, bribes and under-thetabledeals are commonplace. But our suppliers know we meanwh<strong>at</strong> we say when we tell them, “we don’t accept gifts”, “you don’tneed to ‘entertain’ us”. Maybe the first few times, they’ll still try tosend an expensive gift but we make it clear: our employees will getfired for accepting this gift and <strong>GE</strong> will refuse to do business withyour company. But <strong>at</strong> the same time, our suppliers love <strong>work</strong>ing withus because integrity makes it easier to do business on every level.”Gary is a very busy man but we would be remiss if we didn’t takethis opportunity to ask him for some career advice. With theentire company’s reput<strong>at</strong>ion for integrity <strong>at</strong> stake, we asked himto describe the key qualities he looks for when hiring someonefor his team. “They need to have personal integrity, be ‘down-toearth’and have potential leadership skills,” he responds.Once hired <strong>at</strong> <strong>GE</strong>, wh<strong>at</strong> advice does he have for new employees?The first sounds simple enough: Do your job well. By th<strong>at</strong> hemeans stop worrying about your “score” or career p<strong>at</strong>h. Instead,try to think differently from everyone else. Be cre<strong>at</strong>ive. Wh<strong>at</strong>everyour role is within the company, constantly be thinking andchallenging yourself, “Wh<strong>at</strong> can we do to improve efficiency and/or have more impact?”Next, be open-minded. It’s very easy to say (or think), “Th<strong>at</strong>’s notin my job description” but this narrow minded way of thinking willnot lead to success. Invite other people’s suggestions. Help otherpeople learn.Finally, toughen up! Don’t obsess about whether you are (orare not) being recognized by your manager. Not everything youdo will be recognized or noticed but be aware th<strong>at</strong> if you applythe first two tips (do your job well and be open-minded) successwill follow. “Take the job seriously but don’t take yourself tooseriously”, he wisely reminds us.Congr<strong>at</strong>ul<strong>at</strong>ions to Gary for his 15 years <strong>at</strong> <strong>GE</strong>! Thank you forshowing us th<strong>at</strong> maintaining integrity can lead to career success.Gary’s Top 3 Keys to Success• Do Your Job Well: Stop calcul<strong>at</strong>ing your career p<strong>at</strong>h.• Be Open-Minded: Take the phrase “it’s not in my jobdescription” out of your vocabulary .• Toughen up: Don’t fret over every neg<strong>at</strong>ive feedback;accept it and move on.21 LIFE <strong>at</strong> <strong>GE</strong>LIFE <strong>at</strong> <strong>GE</strong> 22
职 业 加 油 站 Career DevelopmentFrank Meng: FromAcademia to Corpor<strong>at</strong>eWorldFrank Meng’s reason for joining <strong>GE</strong>? Love for his wife. Today,11 years l<strong>at</strong>er, he is Senior Technical Program Manager for <strong>GE</strong>Corpor<strong>at</strong>e’s Licensing and Trading division.Both Frank and his wife are Hangzhou-n<strong>at</strong>ives but aftergradu<strong>at</strong>ion his wife secured a position in Shanghai while Franktaught <strong>at</strong> the University of Zhejiang in Hangzhou. Because theyboth wanted to live and <strong>work</strong> in the same city, in 2011, Frankjoined the Lighting business bringing his physics background withhim and he has been with <strong>GE</strong> ever since.After 29 months in Lighting, Frank transferred to <strong>GE</strong> Appliances in2003. Back then, employees could apply for an internal transferafter 18 months (note: th<strong>at</strong> time period is now 36 months beforebeing eligible for a transfer as a new employee). After sevenyears, Frank moved to Corpor<strong>at</strong>e to lead the licensing and tradingdivision as China Program Manager in September 2010.The <strong>GE</strong> culture of allowing and encouraging career p<strong>at</strong>hs acrossdifferent businesses is one of the many reasons why Frank hasMoreopportunitiesEarn RespectLearning CircleSelf-LearnAchieve Expect<strong>at</strong>ionstayed <strong>at</strong> <strong>GE</strong> for so long. The entire culture of change makesit easy for Frank to stay passion<strong>at</strong>e about his <strong>work</strong>. “Change isgood,” Frank repe<strong>at</strong>s the age-old adage of being flexible. And th<strong>at</strong>applies to everything - from being willing to change your position,business, role and responsibilities to constantly evolving on apersonal level.Another key aspect of <strong>GE</strong> th<strong>at</strong> has kept Frank here is the“personality” of the company. Wh<strong>at</strong> does he mean? ”Integrity,feedback, EMS review, openness, section D, opportunities andcareer p<strong>at</strong>hs,” he lists off in quick succession. The entire cultureof <strong>GE</strong> is set up for employees to continually develop themselves.There are endless opportunities if you are willing and flexible.Frank encourages employees to consider an internal transfer(same <strong>work</strong> but different people) before leaving <strong>GE</strong> for anothercompany.Congr<strong>at</strong>ul<strong>at</strong>ions to Frank for his long-time service <strong>at</strong> <strong>GE</strong>! Thankyou for motiv<strong>at</strong>ing us to continue learning and improvingourselves.Frank’s Top 3 Keys to Success• Communic<strong>at</strong>ions Skills: you might be brilliant but if you can’tcommunic<strong>at</strong>e your ideas properly, no one will know!• Keep Learning: self-learning (use online resources, ask experts, etc.) iscritical; learn from every opportunity (nothing should be viewed as “toosimple”).• Own Your Expertise: not necessarily wh<strong>at</strong> you learned <strong>at</strong> school; in factgradu<strong>at</strong>ing from university is just the beginning of the learning process.Undeterred by the Dangers Ahead— Getting to Know Yang XuyongYang Xuyong joined <strong>GE</strong> China Healthcaretwo decades ago when computedtomography (CT) was a totally unfamiliarterritory to him. Undeterred, Yang wasdiligent and overcame innumeroustechnical difficulties through sheer hard<strong>work</strong>. He eventually became a specialistin the field of computed tomography (CT).In this issue of Life @ <strong>GE</strong>, we will bring youhis story <strong>at</strong> <strong>GE</strong>.In 1993, Healthcare China was still inits explor<strong>at</strong>ory stage and was mainly incharge of assembling machines importedfrom other countries. With the goal ofproducing our own CT products in mind,<strong>GE</strong> launched its five-year CT localiz<strong>at</strong>ionproject.Yang described the period of implementingCT localiz<strong>at</strong>ion as a difficult but fulfillingtime. “It was difficult because we hadneither CT expertise nor m<strong>at</strong>erials.To understand the product structure,we disassembled machines importedfrom Japan to analyze their structuresstep by step, thereby accumul<strong>at</strong>ingprofessional knowledge on CT,” Yang said.“However, the s<strong>at</strong>isfaction we derived wastremendous when we obtained a betteridea of the CT.”The reason why Yang was able tofamiliarize himself with CT within a shortspan of time was because of the highstandards he had set for himself. “Theproblems would remain even if you simplypretended everything was a piece ofcake,” Yang said. “To familiarize yourselfwith a new field of knowledge takes a lotof time and effort. You should embraceevery opportunity to observe new thingsand put your knowledge into practice.”In 2000, Yang’s team designed a PDU2 fora Japanese company. The system wonhigh recognition and was soon put it intoproduction. It was the first global productfor <strong>GE</strong> Healthcare China.However, wh<strong>at</strong> struck Yang most was notthe success he achieved but an incidentth<strong>at</strong> occurred in Japan. “When the samplewas taken to Japan for testing, more thanseven Japanese engineers examined thesample carefully for around 40 minutes,and pointed out every minor problem. Iwas there and felt really embarrassed.I resolved there and then th<strong>at</strong> we shallstrive for excellence in our products, soth<strong>at</strong> experts from other countries couldfind no flaws in them.” To prove th<strong>at</strong> theChinese can excel in CT, Yang’s teamengaged in various product research anddevelopment projects, undeterred by thedifficulties th<strong>at</strong> lay ahead.Yang <strong>at</strong>tributed his long period ofservice <strong>at</strong> <strong>GE</strong> to the stable and friendlyenvironment cre<strong>at</strong>ed by the leaders ofthe CT Department and the strong teamspirit embraced by the CT team in itsdetermin<strong>at</strong>ion conquer all obstacles. Anexcellent team and passion for his jobmotiv<strong>at</strong>es Yang to continue to learn andcontribute to the company.Asked about his interests, Yang said, “Ihave always been interested in wirelesstechnology, but ever since the birth of mychild, I started learning photography torecord our child’s growing process.” Yang’shappiness was apparent when he talkedabout his child and this gave us a glimpseof another side of him -- th<strong>at</strong> of a gentleand kind f<strong>at</strong>her.We gre<strong>at</strong>ly appreci<strong>at</strong>e Yang’scontributions to <strong>GE</strong> in the past twodecades and we hope th<strong>at</strong> <strong>GE</strong> HealthcareChina will continue to ascend to gre<strong>at</strong>erheights in the field of CT.Yang Xuyong’s Three Keysto Success:• Be diligent: Use your brain to think,move your legs to explore, use youreyes to observe, open your mouthto ask questions and use yourhands to put it all into practice.• Don’t be afraid of difficulties: Keepcalm under pressure and <strong>work</strong> outplans to solve problems.• Keep moving forward: Set yoursights high but keep yourselfgrounded <strong>at</strong> the same time andperform your job well.23 LIFE <strong>at</strong> <strong>GE</strong>LIFE <strong>at</strong> <strong>GE</strong> 24