Quality management in the laboratory - the UCLA Department of ...

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More “Quality” Terminology• Quality Improvement• Quality Management System• Quality ManagementGlossary of Commonly Used Quality Terms: Attachment pages 1-2
Progression of Quality• 1940s – 1960s: Laboratory qualitycontrol (QC)• 1970s: Proficiency Testing• 1980s: Quality Assurance (QA)• 1990s: Quality Systems
Page 1 and 2: Quality Managementin the Laboratory
Page 3: “Quality” Terminology• Qualit
Page 7 and 8: Why have a QM Program?Enhances thes
Page 9 and 10: Choosing a QMS Framework• Quality
Page 11 and 12: The Quality Manual• Defines and d
Page 13 and 14: Quality Management Plan• Required
Page 15 and 16: Where can you get ideas forimprovem
Page 17 and 18: Acting on Quality Indicator Data•
Page 19 and 20: Management Review• The QMS shall
Page 22 and 23: Evaluating Your QM Program1. Is the
Page 24 and 25: Lab Director’s Role in aQM Progra
Page 26 and 27: Key Points for theLaboratory Direct
Page 28 and 29: Resources• College of American Pa
Page 30: Thank you

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