Quality management in the laboratory - the UCLA Department of ...

More documents

Recommendations

Info

Key Points for theLaboratory Director• Focus on those items that are– Meaningful– Patient centered– Problematic– Risk reducing– Director driven– Reflective of a culture of quality• Be visible• Be involved• Communicate
Summary• The quality management plan is a livingdocument and requires ongoing review andimprovement• Active involvement of the laboratory directorin the QM program is key to providing qualitypatient care and ensuring patient safety• Developing and following a strategic planfocused on quality and service helps ensurethe improvement of patient care and shouldbe a key component of the QM Program.
Page 1 and 2: Quality Managementin the Laboratory
Page 3 and 4: “Quality” Terminology• Qualit
Page 5 and 6: Progression of Quality• 1940s - 1
Page 7 and 8: Why have a QM Program?Enhances thes
Page 9 and 10: Choosing a QMS Framework• Quality
Page 11 and 12: The Quality Manual• Defines and d
Page 13 and 14: Quality Management Plan• Required
Page 15 and 16: Where can you get ideas forimprovem
Page 17 and 18: Acting on Quality Indicator Data•
Page 19 and 20: Management Review• The QMS shall
Page 22 and 23: Evaluating Your QM Program1. Is the
Page 24 and 25: Lab Director’s Role in aQM Progra
Page 28 and 29: Resources• College of American Pa
Page 30: Thank you

Quality management in the laboratory - the UCLA Department of ...

Create successful ePaper yourself

Delete template?

Save as template?