Quality management in the laboratory - the UCLA Department of ...

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Evaluating Your QM Program1. Is the QM program comprehensive?2. Is the plan implemented as written?3. Is data analyzed?4. Are corrective actions implemented?5. How are improvements evaluated?6. How and to whom are resultscommunicated?
Laboratory Director’sResponsibilities (CLIA)• The laboratory director is responsiblefor the overall operation andadministration of the laboratory… andfor assuring compliance with theapplicable regulations (CLIA “88)• 14 items: Attachment page 13
Page 1 and 2: Quality Managementin the Laboratory
Page 3 and 4: “Quality” Terminology• Qualit
Page 5 and 6: Progression of Quality• 1940s - 1
Page 7 and 8: Why have a QM Program?Enhances thes
Page 9 and 10: Choosing a QMS Framework• Quality
Page 11 and 12: The Quality Manual• Defines and d
Page 13 and 14: Quality Management Plan• Required
Page 15 and 16: Where can you get ideas forimprovem
Page 17 and 18: Acting on Quality Indicator Data•
Page 19 and 20: Management Review• The QMS shall
Page 24 and 25: Lab Director’s Role in aQM Progra
Page 26 and 27: Key Points for theLaboratory Direct
Page 28 and 29: Resources• College of American Pa
Page 30: Thank you

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