Quality management in the laboratory - the UCLA Department of ...

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Quality Management Plan• A document that describes the laboratory’soverall QM program• Includes a statement of the laboratory’scommitment to quality and patient safety• Spells out the types of monitoring that will beperformed• Includes major planned quality improvementactivities• Specifies how quality and safety informationis to be collected and disseminated
Quality Management Plan• Required by CAP (GEN.13806)• Provides reasonable assurance that thelaboratory– Complies with laws and regulations– Meets defined standards of laboratory practice– Engages in quality improvement activities• QM Plan and Program must be implemented!
Page 1 and 2: Quality Managementin the Laboratory
Page 3 and 4: “Quality” Terminology• Qualit
Page 5 and 6: Progression of Quality• 1940s - 1
Page 7 and 8: Why have a QM Program?Enhances thes
Page 9 and 10: Choosing a QMS Framework• Quality
Page 11: The Quality Manual• Defines and d
Page 15 and 16: Where can you get ideas forimprovem
Page 17 and 18: Acting on Quality Indicator Data•
Page 19 and 20: Management Review• The QMS shall
Page 22 and 23: Evaluating Your QM Program1. Is the
Page 24 and 25: Lab Director’s Role in aQM Progra
Page 26 and 27: Key Points for theLaboratory Direct
Page 28 and 29: Resources• College of American Pa
Page 30: Thank you

Quality management in the laboratory - the UCLA Department of ...

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