Policies & Procedures Manual - Elizabeth City State University

400.3.1.18Adopted: 06/14/05ELIZABETH CITY STATE UNIVERSITYInstallment Payments1. Students are allowed to pay their delinquent accounts in installments. All arrangements orpayment schedules must be approved by the Comptroller or her designee.2. If installments are approved, a follow-up payment agreement file is maintained on the student.The file is updated as payments are received on a weekly, semi-weekly, biweekly or monthlybasis. (depending upon the agreed schedule)3. If the student is 10 (ten) days late with an installment a "Just A Note to Remind You" is sentand a copy is kept in the student's file.4. If an installment is 30 (thirty) days late a "Time Is Running Out" letter is sent and a copy iskept in the student's file.5. If an installment is 60 (sixty) days late a "Did You Forget" letter is sent.6. All contacts made or attempted with the student are accurately recorded and filed on thefollowing color coded sheets:PINKdelinquent notice sent• response received from notice• arrangements made for payment• payment received on the account• account paid-in-fullBLUEaccount sent to the Attorney General's office• account sent to Dept. of Revenue or Collection Agency7. If no response is received the account is sent to the comptroller's , office for approval to sent itto the Attorney General's Office.