SSP Brochure:Layout 1 - INSETA

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OCCUPATION level ss Specialisation/Job Critical Skills Intervention NQF Levels53 General Clerical Workers531 General Clerks5311 General ClerksNQF AlignedNEED 2007 CommentsY N531101 General Clerk 4 √ SP,WE 4 √ 41532 Keyboard Operators5321 Keyboard Operators54 Inquiry Clerks and Receptionists532103 Word Processing Operator 4 √ SP,WE 4 √ 5541 Call or Contact Centre Information Clerks5411 Call or Contact Centre Workers542 Receptionists55 Numerical Clerks541101 Call or Contact Centre Operator 4 √ Ls 3-4 √ 2195421 Receptionists542101 Receptionist (General) √ WE 5 √ 38551 Accounting Clerks and Bookkeepers5512 Bookkeepers551201 Bookkeeper (& Financial clerk) √ WE 4-5 √ 9552 Financial and Insurance Clerks5523 Insurance, Money Market and Statistical Clerks552302 Insurance Consultant (Insurance clerk e.g.broker/assessor/advisor/estate assistant/claims√ SP, Ls,WE 4-6 √ 14659 Other clerical and administrative workers599 Miscellaneous Clerical and administrative workers5991 Conveyancers and Legal Executives599102 Legal Executive √ 5-6 25993 Debt Collector599301 Debt Collector √ 5-6 15994 Human Resources Clerks599401 Human Resources Clerk √ 4 15996 Insurance Investigators, Loss Adjusters and Risk Surveyors599601 Insurance Investigator √ TP, WE 5-6 √ 4599602 Insurance Loss Adjuster(& Claims assessors) √ TP, WE 5-6 √ 72<strong>INSETA</strong> Sector Skills Plan - page 55
OCCUPATION level ss Specialisation/Job Critical Skills Intervention NQF Levels6 SALES WORKERS61 Sales Representatives and Agents611 Insurance Agents and Sales Representatives6112 Insurance AgentsNQF AlignedNEED 2007 CommentsY N611201 Insurance agent (Underwriter, sales consultant) 3 √ SP, SC 3-7 √ 56763 Sales Support Workers639 Miscellaneous Sales Support Workers6393 Telemarketers639301 Telemarketer 5 √ SP,SC 4-5 √ 32<strong>INSETA</strong> Sector Skills Plan - page 56
Page 5 and 6:
Table 4.4 Scarce skills: clerical a
Page 7:
EXECUTIVE SUMMARYBackground and met
Page 10 and 11:
How the INSETA addressed Scarce and
Page 12 and 13:
1 PROFILE OF THE SECTORThe insuranc
Page 14 and 15:
Table 1.4 Other activities of organ
Page 16 and 17: A major problem in estimating the n
Page 18 and 19: • The fact that the industry has
Page 20 and 21: Figure 1-6 Trends in net premium in
Page 22 and 23: Figure 1-9 Trends in collective inv
Page 24 and 25: additional staff. The technology al
Page 26 and 27: 2 THE DEMAND FOR SKILLS IN THE SECT
Page 28 and 29: 2.3 Employment trends2.3.1 Changes
Page 30 and 31: Competition from other financial se
Page 32 and 33: 3 THE SUPPLY OF SKILLS TO THE SECTO
Page 34 and 35: Table 3.2 Population group distribu
Page 36 and 37: Figure 3-4 Senior Certificate passe
Page 38 and 39: Table 3.7 Qualifications awarded by
Page 40 and 41: 3.3.3 Further education and trainin
Page 42 and 43: Table 3.13 People to be trained in
Page 44 and 45: • The racial profile of graduates
Page 46 and 47: OccupationPosts difficult to fillSp
Page 48 and 49: Table 4.5 Scarce skills: sales occu
Page 50 and 51: The scarce skills identified in the
Page 52 and 53: Small business opportunity Subsecto
Page 54 and 55: 5.7 ConclusionsThis last chapter ou
Page 56 and 57: ANNEXURE APROFESSIONAL BODIES INTER
Page 58 and 59: Core component of BEE Indicators Ta
Page 60 and 61: Senior managementBlackMaleTOTAL MAN
Page 62 and 63: ANNEXURE ESCARCE SKILLS IN THE INSU
Page 64 and 65: OCCUPATION level ss Specialisation/
Page 68 and 69: ANNEXURE FCRITICAL SKILLS NEEDED IN
Page 70 and 71: OCCUPATION level ss52 Personal Assi
Page 72 and 73: ANNEXURE GINSETA BUSINESS PLANINSET
Page 74: The DoL requires all Councils to un
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SSP Brochure:Layout 1 - INSETA

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