SSP Brochure:Layout 1 - INSETA

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How the INSETA addressed Scarce and Critical Skills in 2007/20008.Based on comprehensive research, INSETA determines the criteria for the design and the implementation of Projects with the aim toaddress the skills shortage in the sector. All projects are linked to a particular National Skills Development Strategy (NSDS) indicator.• Skills Development Facilitator (SDF) TrainingThis project is aimed at training the registered SDFs in the Insurance sector to improve the quality of service provided in the sector.• ABETThis project is aimed at employees who need this training, especially those who sell funeral policies, to provide them with the requisiteknowledge, skills and competence, which will enhance their ability to be successful in obtaining their NQF level 2 credits for FAIS Fit andProper.• FAIS Fit and ProperINSETA has set up a dedicated FAIS unit to enable Brokers and Financial Advisors employed in the Insurance Industry in 2007 to obtainthe credits they require to become licensed.• Better Business Toolkit for SMME BrokeragesThis project will provide SMMEs with support, to become feasible and sustainable business entities. Since SMMEs are central to theGovernment’s economic transformation agenda, this project will have direct transformation impact.• Insurance Leadership Programme for Black GraduatesThis project will contribute to the transformation agenda to stem the exit of black graduates from, and attract other graduates to, theInsurance industry.• Career GuidanceThis project aims to promote Insurance as a career among matriculants and to ensure a pipeline of new entrants into careers in theindustry, particularly in the areas of scarce skills.• Capacity Building of Black Training ProvidersThis project was designed to address insufficient numbers of black Education and Training Providers who are in position to successfully tenderfor education and training projects, or who can effectively and efficiently provide education and training to the industry, the INSETA• New Venture Creation for Black BrokersThe project aims to assist designated groups, including new entrants, to participate in accredited work-integrated learning and work-basedprogrammes to acquire critical skills to enter self-employment.INSETA Sector Skills Plan - page v
BACKGROUND TO THIS SSPThe Insurance Sector Education and Training Authority (INSETA) was established in terms of the Skills Development Act (No. 97 of 1998).Section 10(1)(a) of this Act requires all sector education and training authorities (SETAs) to prepare sector skills plans (SSPs) for theirrespective sectors. In 2004, the Department of Labour (DoL) required the SETAs to prepare SSPs for the five-year period 2005 to 2009.In 2005, the DoL announced that SETAs would be required to revise and update their SSPs on an annual basis. This SSP is a revised andupdated document prepared according to the DoL’s guidelines issued to SETAs in July 2005. The updated Organising Framework ofOccupations (OFO) released by the DoL in July 2007 was used to report on scarce and critical skills. The SSP will be submitted to theDoL on 31 August 2007.PROCESS AND METHODOLOGYIn 2004, the INSETA embarked on an extensive research and broad-based consultative sector skills planning process. The 2005 updatebuilt on the work done in 2004 and comprised the revision and updating of all statistical data, an analysis of the WSPs and ATRs submittedto the INSETA for the period 2004/2005 and another round of interviews with industry bodies in the sector.In October 2005 the INSETA embarked on a sector survey of employment, scarce and critical skills. The information obtained throughthis survey forms the basis for the 2006 update of the SSP. The survey information was augmented by updated information from nationalsources, for example from the latest reports published by the Financial Services Board (FSB), the latest information on the gross domesticproduct (GDP) and the latest Labour Force Survey (LFS) and the WSP and ATR information submitted for the period 2005/2006.In 2007 the SSP was once again updated with data from national sources and from the INSETA’s own data system. The comprehensivesector survey data collected in 2005/2007 were retained as the basis of this SSP update. However, scarce and critical skills information wasobtained from the WSPs submitted for the period 2006/2007. This information was augmented with a telephone survey amongorganisations (mostly small organisations) that had not submitted WSPs. Certain supply-side information was obtained from the ATRssubmitted for the period 2006/2007.SECTOR CONSULTATIONIn 2004, the INSETA embarked on an extensive research and broad-based consultative process in order to elicit information for this SSPfrom the sector. This process included interviews with CEOs of companies and with industry bodies.In 2005 a series of consultative interviews was conducted with industry and professional bodies in the sector.In 2006 the findings of the survey of employment, scarce and critical skills and other statistical information used in the update of the SSPwas presented to a wide spectrum of stakeholders in the sector at four regional forums 1 hosted by the INSETA. Stakeholders had theopportunity to comment on the information and to provide qualitative inputs into the SSP. The discussions at the regional forums focussedmainly on solutions to the skills problems experienced in the sector and the role that the INSETA could play in solving these problems.In 2007 sector consultation again took the form of interviews with industry and professional bodies. The list of institutions and peopleinterviewed can be seen in Annexure A. The interviews focused on recent developments in the sector, scarce and critical skills and growthprospects of the sector.1 The regional forums were held in Durban, Port Elizabeth, Cape Town and Johannesburg in the period 22 to 25 May 2006.INSETA Sector Skills Plan - page vi
Page 5 and 6: Table 4.4 Scarce skills: clerical a
Page 7: EXECUTIVE SUMMARYBackground and met
Page 12 and 13: 1 PROFILE OF THE SECTORThe insuranc
Page 14 and 15: Table 1.4 Other activities of organ
Page 16 and 17: A major problem in estimating the n
Page 18 and 19: • The fact that the industry has
Page 20 and 21: Figure 1-6 Trends in net premium in
Page 22 and 23: Figure 1-9 Trends in collective inv
Page 24 and 25: additional staff. The technology al
Page 26 and 27: 2 THE DEMAND FOR SKILLS IN THE SECT
Page 28 and 29: 2.3 Employment trends2.3.1 Changes
Page 30 and 31: Competition from other financial se
Page 32 and 33: 3 THE SUPPLY OF SKILLS TO THE SECTO
Page 34 and 35: Table 3.2 Population group distribu
Page 36 and 37: Figure 3-4 Senior Certificate passe
Page 38 and 39: Table 3.7 Qualifications awarded by
Page 40 and 41: 3.3.3 Further education and trainin
Page 42 and 43: Table 3.13 People to be trained in
Page 44 and 45: • The racial profile of graduates
Page 46 and 47: OccupationPosts difficult to fillSp
Page 48 and 49: Table 4.5 Scarce skills: sales occu
Page 50 and 51: The scarce skills identified in the
Page 52 and 53: Small business opportunity Subsecto
Page 54 and 55: 5.7 ConclusionsThis last chapter ou
Page 56 and 57: ANNEXURE APROFESSIONAL BODIES INTER
Page 58 and 59: Core component of BEE Indicators Ta
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Senior managementBlackMaleTOTAL MAN
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ANNEXURE ESCARCE SKILLS IN THE INSU
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OCCUPATION level ss Specialisation/
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OCCUPATION level ss Specialisation/
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ANNEXURE FCRITICAL SKILLS NEEDED IN
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OCCUPATION level ss52 Personal Assi
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ANNEXURE GINSETA BUSINESS PLANINSET
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The DoL requires all Councils to un
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SSP Brochure:Layout 1 - INSETA

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