Poland as the destination for Shared Services Centers
Poland as the destination for Shared Services Centers Poland as the destination for Shared Services Centers
36 Poland as the destination for Shared Services Centers The company currently provides 32 services (processes) in the scope of finance and accounting, administration of personnel and payroll, sales processes, order and purchase processes, financial reporting, marketing, as well as advanced business processes for the majority of countries in Europe. The services are grouped into 4 businesses: Global Business Services, Finance Center of Excellence, Business Process Outsourcing and a newly opened one – HP Financial Services, covering 4 areas: Finance and Administration (incl. Financial Controlling for over 140 legal entities within EMEA and performance of financial processes for internal and external customer), Human Resources (incl. internal hiring, personnel administration processes, payroll), Supply Chain (incl. purchase administration process services and telecoms procurement), and Sales and Marketing (incl. administration of marketing campaigns, calculation of provisions for sales representatives). The GBC’s clients include HP units in the EMEA, as well as a number of international corporations, such as Procter & Gamble or C&A. © 2009 KPMG Sp. z o.o. a Polish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
5 Poland as the destination for Shared Services Centers 37 Key locations for SSC This section presents potential locations for Shared Services Centers and BPO operation in Poland. The cities included in the case studies were: Cracow, Lublin, Łódź, Poznań, Szczecin, the Tri-city (Gdansk, Gdynia, Sopot), Warsaw and Wrocław. We have selected these cities because of the large pool of well qualified people in each of these cities. For each location we have presented an overview of the selected city as well as the key issues for setting up an SSC in the location, including the main investors locating their activity in the city and its surrounding area, the city’s infrastructure, availability and prices of real estate, labor market characteristics, education system and examples of tourist attractions. The information presented in the „Key locations for SSC” section is based on publicly available data published by the selected city’s authories on official city websites, real estate agencies (Colliers International, Cushman&Wakefield, Knight Frank), the Polish Central Statistical Office (GUS), the Polish Information and Foreign Investment Agency (PAIiIZ), as well as materials provided by regional investor information agencies in the analized cities © 2009 KPMG Sp. z o.o. a Polish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
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- Page 3 and 4: Contents Poland as the destination
- Page 5 and 6: Foreword Poland as the destination
- Page 7 and 8: 1 Introduction Poland as the destin
- Page 9 and 10: 2 Why Poland attracts investors 2 .
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- Page 15 and 16: Chart 2 Structure of foreign direct
- Page 17 and 18: 2 .5 Infrastructure Poland as the d
- Page 19 and 20: 2 .6 Human capital Poland as the de
- Page 21 and 22: 2 .7 Labor costs Poland as the dest
- Page 23 and 24: 3 Poland as the destination for Sha
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- Page 27 and 28: 4 Shared Services Centers in Poland
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- Page 31 and 32: 4 .2 .2 Delphi Company overview Pol
- Page 33 and 34: 4 .2 .4 Samsung Company overview Ye
- Page 35: 4 .3 Case study - Hewlett-Packard P
- Page 39 and 40: 5 .1 Kraków (Cracow) Skawina 44 94
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- Page 45 and 46: 5 .2 Lublin 17 19 Official website
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- Page 49 and 50: 5 .3 Łódź Pabianice 14 72 71 Ozo
- Page 51 and 52: Labor market Poland as the destinat
- Page 53 and 54: 5 .4 Poznań 92 5 11 Luboń Officia
- Page 55 and 56: Labor market Employment in enterpri
- Page 57 and 58: 5 .5 Szczecin Kołbaskowo 13 31 Szc
- Page 59 and 60: Labor market Employment in enterpri
- Page 61 and 62: 5 .6 Trójmiasto (Tri-city) 20 Offi
- Page 63 and 64: Dwellings completed (2008) 6,436 Dw
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- Page 67 and 68: 5 .7 Warszawa (Warsaw) Pruszków Ł
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- Page 73 and 74: 5 .8 Wrocław 94 Official website o
- Page 75 and 76: Labor market Employment in enterpri
- Page 77 and 78: 6 Why Poland as the Poland as the d
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- Page 81 and 82: 7 Legal aspects of Poland as the de
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- Page 85 and 86: 7 .4 Contracts 7 .4 .1 Polish law o
36 <strong>Poland</strong> <strong>as</strong> <strong>the</strong> <strong>destination</strong> <strong>for</strong> <strong>Shared</strong> <strong>Services</strong> <strong>Centers</strong><br />
The company currently provides 32 services (processes) in <strong>the</strong> scope of finance and<br />
accounting, administration of personnel and payroll, sales processes, order and purch<strong>as</strong>e<br />
processes, financial reporting, marketing, <strong>as</strong> well <strong>as</strong> advanced business processes <strong>for</strong> <strong>the</strong><br />
majority of countries in Europe. The services are grouped into 4 businesses: Global Business<br />
<strong>Services</strong>, Finance Center of Excellence, Business Process Outsourcing and a newly opened<br />
one – HP Financial <strong>Services</strong>, covering 4 are<strong>as</strong>: Finance and Administration (incl. Financial<br />
Controlling <strong>for</strong> over 140 legal entities within EMEA and per<strong>for</strong>mance of financial processes<br />
<strong>for</strong> internal and external customer), Human Resources (incl. internal hiring, personnel<br />
administration processes, payroll), Supply Chain (incl. purch<strong>as</strong>e administration process services<br />
and telecoms procurement), and Sales and Marketing (incl. administration of marketing<br />
campaigns, calculation of provisions <strong>for</strong> sales representatives).<br />
The GBC’s clients include HP units in <strong>the</strong> EMEA, <strong>as</strong> well <strong>as</strong> a number of international<br />
corporations, such <strong>as</strong> Procter & Gamble or C&A.<br />
© 2009 KPMG Sp. z o.o. a Polish limited liability company and a member firm of <strong>the</strong> KPMG network of independent member firms affiliated with KPMG International,<br />
a Swiss cooperative. All rights reserved.
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