Analysis Techniques For Man-Machine Systems Design

Analysis Techniques For Man-Machine Systems Design Analysis Techniques For Man-Machine Systems Design

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NATO UNCLASSIFIEDAC/243(Panel 8)TR/7 - 116-Volume 2Relative contributionNo data available.ApplicationsAs a result of an analysis by causal networks of 100 shipping accidents. Wagenaar & Grocneweg (1987) identifiedseveral major types of human error. With the same approach, Schuffel (1987) showed that 68% of causal factors ofshipping accidents could be reduced by improved bridge design.Quality assurance considerationsThe analysis is dependent on the data collection and their interpretation. In general, a group of experts from thevarious disciplines is necessary to reach reliable interpretations of the data.Relationship to system performance requirementsThe technique indicates dangerous coincidences of critical factors, or operator error types that could prejudice systemperformance.References and Bibliography1. Feggetner, AJ. (1982). A method for investigating human factors aspects of aircraft accidents and incidents.Ergonomic 22, 1065-1075.2. Rasmussen, J. (1982) A taxonomy for describing human malfunction in industrial installations. Joumal ofOccunational Accidents 4, 311-333.3. Schuffel, H. (1987). The automated shin's bridec: human error resistant? Soesterberg, The Netherlands: TNOInstitic for Perception.4. Wagenaar. W.A Groeneweg, J. (1987). Accider-tsat sea. .ultiple causes and impossible consequences.International Journal of Man-Machine Studies 22, 587-598.NATO UNCLASSIFIED1 14 -

NATO UNCLASSIFIED- 117 - AC/243(Panel-8)TR/7Volume 26 INTERFACE AND WORKSPACE DESIGNmissionscenarioanalysisLfunctiona nalysis interface &functionallocation oDworkspacedesign6.1 i Design option decision trees6.2 n Critical design requirements6.3 * Link analysisWhehat techniques the doThe aim of human engineerng is to apply knowledge human ot capabilities and limitatons to the design ofequipment and systems which people use, lto ensure effecsviness. safesy, and comfoat. Thus, the final goal of thehuman engineering analyses reviewed in the previous sections is to identify design requirements, and to facilitatet heapplication of human factors knowledge to the design of systems and enuipmentrnFew publications have providedinformation on the process of translating the specification for operator tasks defined through mission, function, andtask analysis into a specification for the design of human-machine interfaces, workspaces, workplace, and/or theenvirontment, (Engel & Townsend, 1989, provide some guidance). Three techniques have been reported, and arereviewed here. (Note that there are many techniques and tools available for evaluasing.he operator workspace, basedon an&hropornetri models: some of those models have been reviewed by NATO AC/243 Panel-8/RSG.9 (McMillanet al., 1989: 1991)).'Me lackc of design techniques need not impede the application of human engineering in the design process, becausethe role of the human engineering specialist is not necessarily to design. Because the design process is creative, it isill-defined and varies from project to project or design team Lo design team. As Bishop & Guinness ( 1966) suggest, afruitful symbiosis can be established between human factors (or human engineering) specialists and designers. Usingmany of the techniques reviewed in this documnent, human engineering specialists can provide a systematic definitionof a problem as well as ways to quantitatively evaluate competing design solutions, while the designer producescreative solutions to particular problems.NATO UNCLASSIFIED

NATO UNCLASSIFIED- 117 - AC/243(Panel-8)TR/7Volume 26 INTERFACE AND WORKSPACE DESIGNmissionscenarioanalysisLfunctiona nalysis interface &functionallocation oDworkspacedesign6.1 i <strong>Design</strong> option decision trees6.2 n Critical design requirements6.3 * Link analysisWhehat techniques the doThe aim of human engineerng is to apply knowledge human ot capabilities and limitatons to the design ofequipment and systems which people use, lto ensure effecsviness. safesy, and comfoat. Thus, the final goal of thehuman engineering analyses reviewed in the previous sections is to identify design requirements, and to facilitatet heapplication of human factors knowledge to the design of systems and enuipmentrnFew publications have providedinformation on the process of translating the specification for operator tasks defined through mission, function, andtask analysis into a specification for the design of human-machine interfaces, workspaces, workplace, and/or theenvirontment, (Engel & Townsend, 1989, provide some guidance). Three techniques have been reported, and arereviewed here. (Note that there are many techniques and tools available for evaluasing.he operator workspace, basedon an&hropornetri models: some of those models have been reviewed by NATO AC/243 Panel-8/RSG.9 (McMillanet al., 1989: 1991)).'Me lackc of design techniques need not impede the application of human engineering in the design process, becausethe role of the human engineering specialist is not necessarily to design. Because the design process is creative, it isill-defined and varies from project to project or design team Lo design team. As Bishop & Guinness ( 1966) suggest, afruitful symbiosis can be established between human factors (or human engineering) specialists and designers. Usingmany of the techniques reviewed in this documnent, human engineering specialists can provide a systematic definitionof a problem as well as ways to quantitatively evaluate competing design solutions, while the designer producescreative solutions to particular problems.NATO UNCLASSIFIED

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