Analysis Techniques For Man-Machine Systems Design
Analysis Techniques For Man-Machine Systems Design Analysis Techniques For Man-Machine Systems Design
NATO UN CL A S SIFIEDAC/243(Panel 8)TR/7 - 100-Volume 25.3 SIMULATION FOR WORKLOAD ASSESSMENT AND MODELLING(SIMWAM)What the technique doesSIMWAM is a commercially available set of integrated, microcomputer-based, task network modelling programs,which permits an analyst to evaluate operator performance and workload distributions in complex human-machinesystems (Kirkpatrick & Malone, 1984). It permits analysts to simulate a network of tasks, and evaluate and identify:1. system manning level requirements; 2. training and cross-training requirements; 3. critical task sequences; 4.critical nodes; 5. reiterative task sequences; 6. task and task-sequence completion times; 7. redundant and/orunnecessary task sequences; 8. critical personnel and over-extended or undcrutilized personnel. SIMWAM provides allthe software and instructions required to create, maintain, and analyse a database of operator-Lask sequences and theworkloads of each operator in a multi-operator system. The technique can also assess the impact on workloaddistribution of varying the levels of automation in sub-systems. implementing cross-training across differcthtoperators, and varying the number of personnel.AaInputs to the techniqueOutputs of the techniqueTask sequences, predecessor-successor relationships among SIMWAM provides a transcript of mission time, tasktasks, details on operators, task priorities and task times completion status, time spent per task by each operator,(either minimum, mean, and maximum, or selection of a active and idle time per operator, and operator utilization.random sampling technique) are required as inputs.When to useSIMWAM applies to all phases of the development process. particularly to concept development and designdefinition. It can be used once details of the manning concept and of the tasks of specific operators are available.RelatedtechniquesLike SAINT, SIMWAM is based on the use of a Monte Carlo modelling approach to solving task loading issues andon the Workload Assessment Model (WAM) developed for the US Naval Air Development Center (Malone,Kirkpatrick & Kopp, 1986). It has been incorporated into the MANPRINT Integrated Decision/Engineering Aid(IDEA) developed for the U.S. Army (Heasly, Perse & Malone, 1988; Westerman et al., 1989).ResourcesrequiredSIMWAM was developed for the US Navy and the US Army. The software must be obtained from the developer. Itrequires a Macintosh® microcomputer.NATO UNCLASSIFIED-100-
NATO UNCLASSIFIED- 101 - ACf243(Paflel-8)TR/7Volume 2DisadvantagesAdvantagesThe programs are easy to operate, due to the use of a The programme is slow in execuufng large networks. It isMacintosh® interface, including menu-driven programs limited to triangular distributions of task times. It mayand prompts. SIMWAM provides the flexibility to require the user to write sub-routines in BASIC, to beconfigure task sequences and operator assignments, to merged into the main programme.model specific system operations, particularly those whereoperatmrs can share duties. It can handle large networks oftasks. The tasks can be probabilistic or conditional onlogic provided to system process variables.Relative contributionSIMWAM was the basis for reducing the manning level for an aircraft carrier aircraft management system from 36 to32 operators, a reduction of 11%. In other applications it has been used effectively for evaluating alternative systemconcepts.ApplicationsThe programme was used in the evaluation of concepts for several shipboard systems, including the AdvancedCombat Direction System for carricr-aircraft management, operator workload in shipboard combat direction systems,and a Damage Control Management System. It was also used for the evaluation of alternate system configurations oncrew performance and workload in the US Army's Forward Air Defence System, the Advanced Field Artillery System(AFAS), and the Combat Mobility Vehicle.Quality assurance considerationsThe programme architecture facilitates the checking of task data input.Relationship to system performancerequirementsSIMWAM treats the crew as an integral component of the system and addresses system perfonmance as a function ofcrew performance.References and Bibliography1. Heasly, C.C., Perse, R.M., & Malone T.B. (1988). MANPRINT in the programme initiation phase of systemacquisition. Proceedings of the 32nd annual meeting of the Human Factors Societv. Anaheim, CA.2. Kirkpatrick, M. & Malone, T.B. (1984). Development of an interactive microprocessor-based workload evaluationmodel. Proceedings of the 28th annual meetinz of the Human Factors Society. San Antonio, CA.3. Malone, T.B., Kirkpatrick, M., & Kopp, W.H. (1986). Human factors engineering impact on system workloadand manning levels. Proceedings of the 30th annual meeting of the Human Factors Society. Dayton, Ohio.4. Westerman, D.R., Malone, T.B., Heasly, C.C., Kirkpatrick, M., Eike, D.R., Baker, C.C. & Perse, R.M. (1989).HFE/MANPR NT 1DEA: Integrated decision engineering aid. Final report under contract DAAA15-88-C-00 31 .NATOUNCLASSIFIED- 101 -
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NATO UNCLASSIFIED- 101 - ACf243(Paflel-8)TR/7Volume 2DisadvantagesAdvantagesThe programs are easy to operate, due to the use of a The programme is slow in execuufng large networks. It isMacintosh® interface, including menu-driven programs limited to triangular distributions of task times. It mayand prompts. SIMWAM provides the flexibility to require the user to write sub-routines in BASIC, to beconfigure task sequences and operator assignments, to merged into the main programme.model specific system operations, particularly those whereoperatmrs can share duties. It can handle large networks oftasks. The tasks can be probabilistic or conditional onlogic provided to system process variables.Relative contributionSIMWAM was the basis for reducing the manning level for an aircraft carrier aircraft management system from 36 to32 operators, a reduction of 11%. In other applications it has been used effectively for evaluating alternative systemconcepts.ApplicationsThe programme was used in the evaluation of concepts for several shipboard systems, including the AdvancedCombat Direction System for carricr-aircraft management, operator workload in shipboard combat direction systems,and a Damage Control <strong>Man</strong>agement System. It was also used for the evaluation of alternate system configurations oncrew performance and workload in the US Army's <strong>For</strong>ward Air Defence System, the Advanced Field Artillery System(AFAS), and the Combat Mobility Vehicle.Quality assurance considerationsThe programme architecture facilitates the checking of task data input.Relationship to system performancerequirementsSIMWAM treats the crew as an integral component of the system and addresses system perfonmance as a function ofcrew performance.References and Bibliography1. Heasly, C.C., Perse, R.M., & Malone T.B. (1988). MANPRINT in the programme initiation phase of systemacquisition. Proceedings of the 32nd annual meeting of the Human Factors Societv. Anaheim, CA.2. Kirkpatrick, M. & Malone, T.B. (1984). Development of an interactive microprocessor-based workload evaluationmodel. Proceedings of the 28th annual meetinz of the Human Factors Society. San Antonio, CA.3. Malone, T.B., Kirkpatrick, M., & Kopp, W.H. (1986). Human factors engineering impact on system workloadand manning levels. Proceedings of the 30th annual meeting of the Human Factors Society. Dayton, Ohio.4. Westerman, D.R., Malone, T.B., Heasly, C.C., Kirkpatrick, M., Eike, D.R., Baker, C.C. & Perse, R.M. (1989).HFE/MANPR NT 1DEA: Integrated decision engineering aid. Final report under contract DAAA15-88-C-00 31 .NATOUNCLASSIFIED- 101 -