Management in Islamic Perspective - Open University Malaysia

OUM BOOKFEST 2008MAJLIS BICARA BUKU“MANAGEMENT FROM ISLAMICPERSPECTIVE”Pembicara:Prof Madya Dr Mohd Yusuf AhmadTimbalan DekanFakulti Sains Sosial GunaanOpen University MalaysiaAnjuran:Perpustakaan Digital Tan Sri Dr Abdullah SanusiIsnin, , 12 Mei 2008

MANAGEMENT FROMISLAMICPERSPECTIVEBy:DR. KHALIQ AHMADInternational Islamic University Malaysia,2006

MANAGEMENT FROMISLAMIC PERSPECTIVE‣ Dr. A. Khaliq Ahmad‣ Assoc. Prof in the Department of BusinessAdministration, Faculty of Economy and ManagementScience, IIUM.‣ Currently, Director of Management Centre, InternationalIslamic University of Malaysia.‣ He is a Fellow of Chartered Institute of Marketing (CIM)‣ Secretary of the Malaysian Regional Board of theChartered Institute of Marketing (MACIM)‣ A member of the Malaysian Institute of Management(MIM)

MANAGEMENT FROMISLAMIC PERSPECTIVEContent of the book‣ Islamic Perspective and Synthesis ofManagement‣ Literature of Islamic Management‣ Environment and the corporate culture‣ Planning‣ Organizing‣ Leading

MANAGEMENT FROMISLAMIC PERSPECTIVEContent of the book‣ Motivating‣ Communicating‣ Controlling‣ Managing Conflict‣ Islamic Business Ethics‣ Managing Quality and Excellence

MANAGEMENT FROMISLAMIC PERSPECTIVEManagement in Islamic Perspective‣ The concept of management in Islamicperspective is to manage all things‣ To know yourself: We as a man is a khalifah ofAllah (God vicegerent)‣ To believe in God‣ To manage & to administer everything on theearth according to the will of Allah‣ To manage oneself, family, belonging, position &so on

MANAGEMENT FROMISLAMIC PERSPECTIVEObjectives of Management in Islam‣ To preserve the religion‣ To preserve the life‣ To preserve the family‣ To preserve the human mind or intellect‣ To preserve the wealth or property

MANAGEMENT FROMISLAMIC PERSPECTIVELiterature on Management‣ Islamic Principles of Organizational Behaviour:- Belief in God and engaging in honourable work- Engaging in promotion of good andforbidding of evil- Perform solat and charity regularly- Fasting and pilgrimage- Good relationship in family, society & employees- Acquiring knowledge- Striving for changes

MANAGEMENT FROMISLAMIC PERSPECTIVEModules on Leadership Training‣ Module on communication‣ Module on negotiation‣ Module on decision-making‣ Module dealing with da’wah‣ Module on the concept of timemanagement

MANAGEMENT FROMISLAMIC PERSPECTIVEPlanning‣ Principles of Planning- Forward thinking based on the past- Rational use of resources- Consultation before decision-making- Apply fairness to others

MANAGEMENT FROMISLAMIC PERSPECTIVEOrganising‣ Authority: Given by Allah‣ Shura: : Consultation or collective decision‣ Responsibility‣ Accountability

MANAGEMENT FROMISLAMIC PERSPECTIVELeading‣ Qualities of an Islamic Leadership- Knowledge and wisdom- Taqwa- ‘Adl(justice)- Rahmah (compassion)- Forgiving- Courage and bravery- Shura (mutual consultation)- Sabr (patience)- Spirit of self-secrificesecrifice

MANAGEMENT FROMISLAMIC PERSPECTIVEMotivating‣ The purpose of motivation in Islam is to have agood worker and to produce an excellenceservice‣ To understand that working is not only to get thesalary but to do virtuous deed (amal(salih)‣ Working is ibadah‣ To attain al-Falah(true success)

MANAGEMENT FROMISLAMIC PERSPECTIVEMotivation through Reward and Punishment‣ Salary‣ Position‣ Incentive‣ Bonus‣ Reward- Jannah and Jahannam‣ Sense of “losing face’; shame for self and family

MANAGEMENT FROMISLAMIC PERSPECTIVEMotivated Personality/Leader‣ Clarify goals‣ Set objectives‣ Consult and respect their followers‣ Deal with other kindly

MANAGEMENT FROMISLAMIC PERSPECTIVESpiritually Inclined People‣ Nafs Ammarah, refer to those who havemotivation are due to worries, lack of self-confidence, low self esteem, never respect theright of others make followers feel insecure.‣ Nafs Lawwamah, , refer to those who are self-motivated and view work as challenge,meaningful, opportunities for advance

MANAGEMENT FROMISLAMIC PERSPECTIVE‣ Nafs Mutmainnah, , provide man with a highlevel of responsibility towards Allah andindependence from any kind of fear andanxiety and offers work satisfaction.

MANAGEMENT FROMISLAMIC PERSPECTIVECommunicating=Verbal & non-verbal‣ Allah who teach man to speak‣ Say those things that are best‣ Good word is sadaqah‣ Condemnation of the bad word‣ Sincere in communication‣ Say direct word – avoid confusing word

MANAGEMENT FROMISLAMIC PERSPECTIVEPrinciples of Communication in Islam‣ Kindliness and affection towards others‣ Politeness in communication‣ Speak the truth and be straight foward‣ Clarity and brevity‣ Two-way way communication‣ Investigate rumours‣ Mutual trust and confidence‣ Be wise in communication‣ Greet and thank people

MANAGEMENT FROMISLAMIC PERSPECTIVEControlling‣ Basic control – Amar ma’ruf Nahi mungkar‣ Job specification‣ Establish standard performance‣ Keep the performers informed prior to theiraction‣ Caring sense‣ Simple language‣ Remedial action

MANAGEMENT FROMISLAMIC PERSPECTIVEManaging Conflict‣ Two models to resolve the conflict- S.A.L.A.M. models- P.N.T. model

MANAGEMENT FROMISLAMIC PERSPECTIVEManaging ConflictS.A.L.A.M. modelS A L A MStating theconflict viewAgreeingthat aconflictexistsListening forand learningthedifferenceAdvisingone anotherMinimizingareas ofdisagree-ment thatcould lead toaggressionorwithdrawal

MANAGEMENT FROMISLAMIC PERSPECTIVEManaging ConflictS.N.T. modelS N TShura(Consulta-tion)Naseeha(Advice)Ta’wun(Co operation)

MANAGEMENT FROMISLAMIC PERSPECTIVEIslamic Business Ethics‣ Principles of Islamic Business- Truthfulness- Trust- Sincererity- Brotherhood- Science and knowledge- Justice

MANAGEMENT FROMISLAMIC PERSPECTIVESESI SOAL JAWAB

MANAGEMENT FROMISLAMIC PERSPECTIVETAMATSEKIAN, TERIMA KASIH.