Touring Keep your business moving - Temsa.com
Touring Keep your business moving - Temsa.com
Touring Keep your business moving - Temsa.com
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touring<br />
<strong>Touring</strong><br />
<strong>Keep</strong> <strong>your</strong><br />
<strong>business</strong> <strong>moving</strong><br />
Value in motion
Relax. You’re there.<br />
There are days when you just know there is<br />
nothing to worry about. You simply want to<br />
sit back, relax and enjoy the scenery.<br />
The TEMSA touring range was specially<br />
designed to make sure you and <strong>your</strong><br />
passengers reach <strong>your</strong> destination in<br />
<strong>com</strong>fort, safety and style. Go on – see<br />
the world. It’s waiting to be discovered.<br />
Contents<br />
tEMSA – Value in motion .............................................................................................................................4<br />
DiAMonD..............................................................................................................................................................................6<br />
SAfAri HD .............................................................................................................................................................................8<br />
SAfAri rD ..........................................................................................................................................................................10<br />
opAlin ...................................................................................................................................................................................12<br />
tailored to <strong>your</strong> needs .................................................................................................................................14<br />
Safety all the way .................................................................................................................................................15<br />
We are there for you ......................................................................................................................................16<br />
With a heart for the environment ............................................................................................18<br />
tEMSA world ................................................................................................................................................................19
DIAMonD<br />
SAfARI HD<br />
SAfARI RD<br />
oPALIn<br />
DIAMonD 14<br />
L: 13,975 m, H: 3,815 m<br />
SAfARI HD 12<br />
L: 12,200 m, H: 3,610 m<br />
SAfARI RD 12<br />
L: 12,200 m, H: 3,420 m<br />
oPALIn 9<br />
L: 8,400 m, H: 3,282 m<br />
Note: Height includes A/C<br />
SAfARI HD 13<br />
L: 13,000 m, H: 3,610 m<br />
SAfARI RD 13<br />
L: 13,000 m, H: 3,420 m
TEMSA – Value in motion<br />
‘Value in motion’ is at the heart of everything we do. It<br />
represents our <strong>com</strong>mitment to offering added value at every<br />
opportunity. We know that a vehicle’s Total ownership Value<br />
is not only determined by its purchase price, but also by its<br />
low maintenance cost and high fuel efficiency. As we believe<br />
that our products should above all be sound investments, we<br />
make great efforts to increase the Total ownership Value of<br />
our vehicles.<br />
4
What matters is a good deal<br />
Your first concern is <strong>your</strong> bottom line. You<br />
demand that <strong>your</strong> suppliers give you the<br />
highest possible value for money so <strong>your</strong><br />
<strong>business</strong> can thrive. We have anticipated<br />
this need by locating our manufacturing<br />
facilities in Turkey, the heart of the European<br />
automotive industry, and in Egypt. Both<br />
countries offer highly skilled and experienced<br />
human resources. This enables us to meet<br />
<strong>your</strong> standards and specific demands with<br />
<strong>your</strong> profitability in mind.<br />
Making a difference through innovation<br />
TEMSA believes in the added value of<br />
innovation. The large scope of work handled<br />
by <strong>Temsa</strong> Global’s R&D Company permits<br />
us to explore areas such as fuel efficiency,<br />
alternative fuels and safety. One of the most<br />
striking developments of our R&D Company is<br />
the <strong>com</strong>posite material with which our vehicles<br />
are currently manufactured. Combined with<br />
the stainless steel body, it substantially reduces<br />
our vehicles’ kerb weight, which has a direct<br />
positive impact on their efficiency.<br />
Geostrategic<br />
manufacturing<br />
A partner you can trust<br />
For a <strong>business</strong> relationship to be sustainable,<br />
it should be built on trust. To make sure that<br />
you are supported by the most <strong>com</strong>petent<br />
and knowledgeable people, we select our<br />
TEMSA dealers and authorised service centres<br />
based on rigorous criteria of expertise and<br />
financial strength. Over the years, we have built<br />
up a strong global network of representative<br />
offices, dealers and spare parts & logistic<br />
centres that spans four continents and can<br />
respond immediately to <strong>your</strong> demands.<br />
total ownership value<br />
Research &<br />
development<br />
A global network<br />
of experts<br />
5
DIAMonD – Travel in timeless elegance<br />
CoMfoRTABLE DRIVER’S AREA – The DIAMOND provides everything<br />
the driver needs to make long-distance journeys a pleasure, including a spacious<br />
and <strong>com</strong>fortable sleeping area.<br />
LuxuRIouS InTERIoR – Travelling in the DIAMOND means enjoying<br />
the most elegant and ac<strong>com</strong>modating surroundings for a truly memorable<br />
experience.<br />
AMPLE LuGGAGE CAPACITY – With plenty of well-planned luggage<br />
space, passengers can bring everything they need on long-distance trips.<br />
Main features<br />
DIAMonD 14<br />
Dimensions<br />
Overall length (mm) 13,975<br />
Overall height (mm) 3,815 (with A/C)<br />
Luggage <strong>com</strong>partment (m3 ) 15<br />
Engine<br />
Model MAn D2676 loH27 EEV<br />
Maximum output (EEC-89/491) 353 kW/480 hp/1,900 rpm<br />
Transmission<br />
Model Zf 12 AStroniC 2301 Bo with intarder<br />
Passenger capacity<br />
Maximum seating arrangement (2001/85) 63+1+1<br />
EEV ECE-R66, ASR, EBS<br />
Comfortable driver’s area<br />
Driver’s sleeping cabin<br />
Luxurious interior<br />
7
SAfARI HD – Making journeys memorable<br />
ouTSTAnDInG DRIVInG CoMfoRT – The SAFARI HD is engineered<br />
and designed with driver <strong>com</strong>fort in mind, enhancing the pleasure of long-<br />
distance trips.<br />
STAInLESS STEEL – The SAFARI HD has a stainless steel body structure,<br />
increasing its durability and reducing its kerb weight. In <strong>com</strong>bination with<br />
the <strong>com</strong>posite material, this makes the SAFARI HD one of the lightest vehicles<br />
in its segment.<br />
HIGH-QuALITY InTERIoR – A high-quality, fully-featured interior<br />
ensures both driver and passenger have everything they need for a relaxed<br />
and enjoyable experience.<br />
SAfARI HD 12 SAfARI HD 13<br />
Dimensions<br />
Overall length (mm) 12,200 13,000<br />
Overall height (mm) 3,610 (with A/C)<br />
Luggage <strong>com</strong>partment (m³) 10 11<br />
Engine<br />
Model DAF MX 300 U1 (EEV option)<br />
Maximum output (EEC) 300 kW/408 hp/1,900 rpm<br />
Transmission<br />
Model<br />
ZF 6S 1,900 with retarder & ZF 6S 1,901 with intarder &<br />
ZF ASTRONIC 12 AS 2001, electronic transmission with intarder (option)<br />
Passenger capacity<br />
Maximum seating arrangement (2001/85) 53+1+1 59+1+1<br />
Main features<br />
EEV, Stainless steel, 85% recyclable, 99% recoverable EBS, ESC, ASR<br />
Comfortable driver’s area<br />
High-quality interior<br />
Ample luggage capacity<br />
9
SAfARI RD – The all-purpose solution<br />
MuLTI-PuRPoSE SoLuTIon – With fully automatic air conditioning,<br />
plenty of passenger space, minimised running costs and low maintenance, the<br />
SAFARI RD is an ideal bus for all kinds of travel.<br />
STAInLESS STEEL – The SAFARI RD has a stainless steel body structure,<br />
increasing its durability and reducing its kerb weight. In <strong>com</strong>bination with<br />
the <strong>com</strong>posite material, this makes the SAFARI RD one of the lightest vehicles<br />
in its segment.<br />
ERGonoMIC DRIVER’S AREA – Driver <strong>com</strong>fort is important<br />
to creating the best experience for everyone on board. That’s why the<br />
SAFARI RD driver’s area is designed for maximum <strong>com</strong>fort and convenience.<br />
SAfARI RD 12 SAfARI RD 13<br />
Dimensions<br />
Overall length (mm) 12,200 13,000<br />
Overall height (mm) 3,420 (with A/C)<br />
Luggage <strong>com</strong>partment (m³) 8.5 10<br />
Engine<br />
Model DAF PR 265 U1 (EEV option) & MAN D 2066 LOH27 EEV<br />
Maximum output (EEC) 265 kW/360 hp/1,900 rpm (DAF) & 265 kW/360 hp/1,900 rpm (MAN)<br />
Transmission<br />
Model<br />
ZF 6S 1900 with retarder & ZF 6S 1901 with intarder &<br />
VOITH 884.5 automatic transmission with intarder (option) (MAN)<br />
ZF 6S 1700 with retarder & ZF 6S 1701 with intarder &<br />
ZF 6HP604C automatic transmission with intarder (option) (DAF)<br />
Passenger capacity<br />
Maximum seating arrangement (2001/85) 53+1+1 57+1+1<br />
Main features<br />
EEV, Stainless steel, 86.2% recyclable, 99% recoverable EBS, ESC, ASR<br />
Comfortable driver’s area<br />
Spacious interior<br />
Ample luggage capacity<br />
11
oPALIn – The midi that performs like a coach<br />
LuxuRIouS DRIVER CoMfoRT – A superior driving experience is<br />
ensured by a spacious driving area, a <strong>com</strong>fortable seat and a range of convenient<br />
features.<br />
SuPERIoR MAnoEuVRABILITY – Its relatively <strong>com</strong>pact size<br />
and advanced technologies make the OPALIN easy to handle on all kinds of roads.<br />
HIGH CAPACITY – Providing a large passenger and luggage capacity,<br />
the OPALIN is a real medium-sized tourism coach.<br />
oPALIn 9<br />
Dimensions<br />
Overall length (mm) 8,400<br />
Overall height (mm) 3,282 (with A/C)<br />
Luggage <strong>com</strong>partment (m³) 5*<br />
Engine<br />
Model MAN D 0836 LOH65<br />
Maximum output (EEC) 184 kW/250 hp/2,300 rpm<br />
Transmission<br />
Model ZF 6S 1010 BO & ALLISON T280R automatic transmission<br />
Passenger capacity<br />
Maximum seating arrangement (2001/85) 35+1+1<br />
Main features<br />
EEV, 85.2% recyclable, 99.7% recoverable ECE-R66, ASR<br />
* With load index 139 spare tyre<br />
High-quality interior<br />
Ample luggage capacity<br />
Comfortable driver’s area<br />
13
Audio & video<br />
entertainment system<br />
Kitchen unit<br />
Tailored to <strong>your</strong> needs<br />
Choose from TEMSA’s range of optional equipment to further<br />
improve <strong>your</strong> vehicle’s <strong>com</strong>fort and performance levels.<br />
Whatever you need to enhance <strong>your</strong> vehicle’s efficiency, we<br />
can offer you the equipment that makes all the difference.<br />
GPS navigation system VIP equipment<br />
WC<br />
14
Safety all the way<br />
Safety is the number one priority in the design of our buses<br />
and coaches. To make sure you and <strong>your</strong> passengers reach <strong>your</strong><br />
destination safe and sound, the TEMSA range is available with<br />
technologically advanced passive and active safety features.<br />
Electronic Brake System (EBS)<br />
EBS improves vehicle stability and steerability throughout the braking<br />
procedure. It also reduces the braking distance by several meters, which<br />
can be vital in some situations.<br />
Anti-Slip Regulation (ASR)<br />
ASR technology prevents wheelspin when accelerating on slippery roads,<br />
increasing the vehicle’s traction potential.<br />
Electronic Stability Control (ESC)<br />
ESC senses when the driver loses control and automatically applies<br />
breaking pressure to individual wheels to help stabilise the vehicle and<br />
avoid skidding.<br />
oversteering understeering<br />
ECE-R66 <strong>com</strong>pliance<br />
ECE-R66 analysis ensures that the vehicle’s superstructure has sufficient<br />
strength to keep passengers safe in the event of a roll-over.<br />
15
We are there for you<br />
Your <strong>business</strong> depends on the performance of <strong>your</strong> fleet.<br />
That is why TEMSA’s International Customer Services team is<br />
<strong>com</strong>mitted to serving the necessities of <strong>your</strong> vehicles. In other<br />
words, our main goal is to keep <strong>your</strong> <strong>business</strong> <strong>moving</strong>.<br />
Throughout the lifetime of <strong>your</strong> vehicles, we ensure minimum<br />
downtime and provide maximum response. Wherever you<br />
may be and whenever you may need us, you can count on us<br />
to serve you as quickly and as efficiently as possible.<br />
16
Total Quality Management<br />
TEMSA’s Total Quality Management<br />
philosophy is embedded in the<br />
manufacturing process. Before delivery, all of<br />
our buses and coaches must pass rigorous<br />
quality tests. Our dedicated Pre-Delivery<br />
Inspection (PDI) team ensures our products<br />
<strong>com</strong>ply with the TEMSA design rules and<br />
adhere to the highest engineering<br />
specifications in the field.<br />
Training<br />
Your drivers are the heart of <strong>your</strong><br />
<strong>business</strong>. To assist them in operating<br />
their vehicles more efficiently and safely, we<br />
can provide them with training documents and<br />
online training on fuel efficiency and defensive<br />
driving, as well as several road situations and<br />
the right and wrong way to react. In addition,<br />
the TEMSA Academy is available online.<br />
Just a phone call away<br />
To maximise <strong>your</strong> vehicle’s uptime, our<br />
European Road Assistance Service can<br />
be reached by phone 24 hours a day, all year<br />
long. Qualified personnel are on standby to<br />
quickly and efficiently respond to <strong>your</strong> needs,<br />
no matter where you are. Assistance is available<br />
in 9 languages: Czech, Danish, Dutch, English,<br />
French, German, Italian, Slovak and Spanish.<br />
ROAD ASSISTANCE SERVICE<br />
+31 546 543 295 Europe<br />
Genuine spare parts<br />
Downtime is costly. When you need<br />
spare parts, you need them fast.<br />
To limit <strong>your</strong> downtime to the absolute<br />
minimum, we have set up 5 TEMSA logistic<br />
centres in the EMEA region – in Germany,<br />
Austria, France, Turkey and Egypt – from<br />
which we can deliver the right parts at the<br />
right price and right time.<br />
Authorised Service Centres<br />
To assist you with diligence and<br />
professionalism every step of the<br />
way you can rely on our Authorised Service<br />
Centres, which can be recognised by the<br />
below logo. They are audited regularly to<br />
ensure they adhere to our standards of quality.<br />
Their mechanics provide qualified repair and<br />
maintenance services and undergo continuous<br />
training to keep up with the latest technological<br />
developments and innovations in the field.<br />
Authorised<br />
Service<br />
Centre<br />
17
With a heart for the environment<br />
Respect<br />
We are <strong>com</strong>mitted to using technologies that prevent<br />
pollution of our natural resources, manage waste<br />
effectively and reuse waste materials.<br />
Manufacturing<br />
Our processes are reviewed regularly to ensure<br />
effective carbon management. This measure, offset,<br />
reduce and review process is a direct result of our<br />
Environmental Management philosophy.<br />
Measur<br />
1 e<br />
Products<br />
We have clear targets for the recyclability and recoverability of our<br />
vehicles and <strong>com</strong>ponents. In general, our vehicles are 85% recyclable and<br />
99% recoverable.<br />
To fight corrosion, we use Stainless Steel for the body structure of some of<br />
our vehicles instead of the more polluting coating systems. Stainless Steel is<br />
made of 90% recycled scrap metal and its light weight contributes to fuel<br />
efficiency.<br />
The <strong>Temsa</strong> Global Company has received the following<br />
certificates:<br />
- TS EN ISO 14001 Environmental Management<br />
System Certificate<br />
- Wastewater Discharge Permit<br />
- A Grade – Emission Permit<br />
- Hazardous Waste Temporary Storage Area Permit<br />
- ISO 22628 Road vehicles – Recyclability and<br />
recoverability – Calculation method<br />
offset<br />
2<br />
4<br />
Review<br />
3<br />
Reduce<br />
We also implement energy efficiency measures that<br />
reduce our energy consumption and costs. We monitor<br />
our environmental performance at every stage of the<br />
manufacturing process, ensuring the lowest possible<br />
impact on the environment.<br />
We integrate alternatives to traditional fuels, such as CNG (Compressed<br />
Natural Gas) and Hybrid technologies. By reducing harmful emissions, we<br />
help safeguard the world’s natural resources.<br />
Where possible we use <strong>com</strong>posite materials in construction. These are<br />
light in weight and contribute to lower fuel consumption. Lower fuel<br />
consumption means less pollution.<br />
natural<br />
Resources<br />
1<br />
2<br />
Production<br />
4<br />
Waste<br />
Products 3<br />
18
TEMSA world<br />
Microsites<br />
www.temsaavenue.<strong>com</strong><br />
www.temsaopalin.<strong>com</strong><br />
www.safarisd.<strong>com</strong><br />
www.temsats35.<strong>com</strong><br />
Customer service e-tools<br />
online.temsa.<strong>com</strong><br />
Corporate website<br />
www.temsaglobal.<strong>com</strong><br />
Bus & coach website<br />
www.temsa.<strong>com</strong><br />
Busoperators <strong>com</strong>munity site<br />
www.busoperators.org<br />
Used vehicles site<br />
www.busplatz.<strong>com</strong><br />
19
www.temsa.<strong>com</strong><br />
the tEMSA roundel and the tEMSA word mark are registered trademarks of temsa global. the information in this publication<br />
is accurate as of its publication date. The information herein is subject to change without prior notice. Specifications may<br />
differ per country. Consult <strong>your</strong> sales representative for features and specifications that match <strong>your</strong> requirements.<br />
Copyright © 2010 tEMSA global. All rights reserved.<br />
Please join us on<br />
www.busandcoach.travel<br />
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