Review of existing Section 106 Agreement - Thanet District Council

the Air Traffic Controllers both before or during takeoff, and should berecorded.3.8 Radar trackingTo accurately establish and record the aircraft track over the ground, andadherence to SID and NPR procedure, requires an Airport Monitoring Systemthat includes a radar input from the SSR serving the airport. This input wouldbe incorporated into the second phase Noise Monitoring System discussedabove. Historic data can be overlaid to ground maps to demonstrate theextent of flight paths into and from the airport, and highlight deviations fromnormal rules of procedure.3.9 Noise reporting proceduresModern Noise Monitoring systems are able to collect considerable data fromwhich standardised reports can be drawn to inform the airport operator, theairport Consultative Committee, the responsible Local Authority and affectedcommunities on a regular basis as required. Historic trends can beestablished and examined against performance targets agreed between theairport and other parties, and should be publicly available on demand.Such information should form an element of an overall monitoring process ofall aspects of the airports environmental management activities that may berecognised by the local authority or other organisations. An annual review andsummary of these activities should be published by the local authority,together with an assessment of the airports performance in relation to anyplanning conditions or obligations formally agreed.These activities require the commitment of competent resources to monitorcompliance with such obligations, not only within the management structure ofthe airport but also by the local authority in an “audit” role. In view of theexpense of such duties, it is the practice at a number of UK airports that acontribution to the cost of the local authority employing a dedicated member ofstaff, or the services of an independent specialist consultant, who would havespecific responsibilities for liaison, monitoring and reporting the performanceof the airport to the council and to the public.3.10 Noise complaint proceduresIt is important that the airport establishes an open and clearly accessible noisecomplaints process. Complaints can be received directly by letter, telephone,email and individual visits to the airport, as well as through feedback from thelocal authority, community groups, Consultative Committee, individuals or themedia.Phone, email and website contact details need to be published widelyidentifying the responsible manager at the airport, together with guidance tothe complainant on the complaints procedure. Targets for a response by theairport should be established and monitored by the local authority and theConsultative Committee. If out of hours complaints are made – in relation tonight flights for example – a dedicated contact line to a recording deviceshould be provided, and the procedures for followup and subsequent actionEU00142:FINAL REPORT PAGE 13