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Paint Stores - Sherwin-Williams

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<strong>Paint</strong> <strong>Stores</strong>Jay DavissonPresident & General ManagerFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


<strong>Paint</strong> <strong>Stores</strong> GroupFinancial Highlights2012 2011 % Chg.Net Sales $5.41B $4.78B 13.2%Operating Profit $ 740.4M $ 541.4M 36.8%% Sales 13.7% 11.3%1Q-2013 1Q-2012 %Chg.Net Sales $1.17B $1.12B 4.0%Operating Profit $ 105.1M $ 92.5M 13.6%% Sales 9.0% 8.2%Financial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Market SegmentsCommercialNew ResidentialArchitect - DesignerProtective & MarineDIYProperty ManagementResidential RepaintProduct FinishesFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


U.S. Architectural Market 2012~540 MM GallonsDIY34%Property Management20%Commercial10%Residential Repaint27%New Residential9%Source: IHS EstimateFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


+70 <strong>Stores</strong>2012 Store and Rep Counts3,520 Total <strong>Stores</strong>+154 Reps1,951 Total RepsFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


<strong>Sherwin</strong>-<strong>Williams</strong> & ComexComex OperationsGeneralColor WheelFrazeeKwalParkerFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


<strong>Sherwin</strong>-<strong>Williams</strong><strong>Sherwin</strong>-<strong>Williams</strong> and ComexHouseholds per Store30,000 or less30,001 to 40,00040,001 to 50,00050,001 or moreFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


2012 Store Count vs Competitors4000350030002500200015001000<strong>Sherwin</strong>-<strong>Williams</strong>Home DepotLowe'sAkzo/ICIPPGComex/Pro<strong>Paint</strong>, Inc.Kelly-MooreBenjamin MooreCloverdale/RoddaDunn EdwardsDiamond VogelVista5000Financial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


2013 Store and Rep Growth3,520 Current <strong>Stores</strong>+318 Comex <strong>Stores</strong>+80 New <strong>Stores</strong>3,918 Total <strong>Stores</strong>1,951 Current Reps+300 Comex Reps+115 New Reps2,366 Total RepsFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Research and DevelopmentFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Three Year New ProductsFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


2013 New ProductsFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Financial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Brand CommunicationsFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


HGTV ® HOME by <strong>Sherwin</strong>-<strong>Williams</strong> CampaignFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Official <strong>Paint</strong> of NASCARFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Brand Social EcosystemDIYMEDIA@SHERWINWILLIAMSBLOGGERS@SWPIN, URDESIGN PROSPINTERESTYOUTUBEINSTAGRAMDIYFOURSQUARE@SWDESIGNPROSHOUZZS-W LATINOGOOGLE+@SWPAINTPROSDESIGN PROS.COMSTIRMAGAZINEDIGITAL PUBBLOGGERSBLOGGERSPAINT CONTRACTORSFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Color Selection ToolsFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


mys-w.comFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Targeted Trade CommunicationsFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Preferred Customer ProgramFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Customer ExpressedNPS 77.1Published industry averages:Retail - 50Hardware/Home Supply - 48SOURCE: Medallia 2012Financial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


2013 Best Retail BrandsFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


#1 Preferred Brand#1 Brand UsedMost OftenSOURCE: 2012 Builder MagazineFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


#1 Choice of <strong>Paint</strong>ing Contractorsfor <strong>Paint</strong> & SundriesSource: 2012 MVR Contractor Market StudyFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


PSG EmployeesFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Financial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


MTP TrainingCertified Training StoreE-learningClassroom Training at SWUFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Financial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Diversity (%)Female MTPs504034.8 38.3 39.7 44.2302010026.113.5 16.1 18.82005 2006 2007 2008 2009 2010 2011 201240302010Multiethnic MTPs12.5 15.6 23.5 27.5 25.1 29.1 33.8 37.202005 2006 2007 2008 2009 2010 2011 2012Financial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Career PathDevelopment PathPresident andGeneral ManagerCustomized ExecutiveEducationVice Presidentof SalesStrategic LeadershipExperienceLarge MetroDistrict ManagerLeadership Excellence ExperienceDistrictManagerLeading For GrowthTraining ProgramCityManagerDistrict SalesManagerNew Leadership TrainingLevel I & IICommercialStore ManagerLarge-Volume SalesRepresentativeEmerging Leaders ProgramNegotiation Skills TrainingStoreManagerSalesRepresentativeNew Store Manager TrainingProgramSales Excellence TrainingAssistantManagerSalesSpecialistNew Assistant Manager TrainingProgramNew Sales Rep Trainee TrainingProgramManagement/Sales TraineeManagement Training ProgramFinancial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


Average Length of ServiceStore/Branch/Zone Managers = 11.5 YearsSales Reps = 12.5 YearsDistrict Managers = 21.8 YearsManager and Rep Turnover = 4.2%Internal Placements – Assistant Manager & Above = 94%Financial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013


2013Financial Community PresentationFinancial Community– Thursday,PresentationMay– May12,23,20112013

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