Private Sector Resources Catalog - UGA College of Agricultural and ...

Private SectorResources CatalogMay 2010

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ContentsLetter from Assistant Secretary Douglas A. Smith .......................................................................... 4Department-wide Resources ........................................................................................................... 5U.S. Citizenship and Immigration Services (USCIS) ..................................................................... 7Citizenship and Immigration Services Ombudsman (CIS Ombudsman) ..................................... 8U.S. Coast Guard (USCG)................................................................................................................ 9U.S. Customs and Border Protection (CBP) ................................................................................. 10CBP Publications and Guidance ..............................................................................................................10CBP Alerts and Newsletters ...................................................................................................................10CBP Technical Assistance ......................................................................................................................10CBP Programs and services ....................................................................................................................11Cybersecurity and Communications (CS&C)............................................................................... 14CS&C Training and Education ...............................................................................................................14CS&C Publications and Guidance ............................................................................................................14CS&C Alerts and Newsletters .................................................................................................................15CS&C Technical Assistance ....................................................................................................................15CS&C Programs and Services .................................................................................................................16Federal Emergency Management Agency (FEMA)........................................................................ 17FEMA Training and Education ...............................................................................................................17FEMA Alerts and Newsletters .................................................................................................................18FEMA Publications ..............................................................................................................................18FEMA Programs and Services .................................................................................................................18U.S. Immigration and Customs Enforcement (ICE)..................................................................... 21Office of Infrastructure Protection (IP)....................................................................................... 23IP Training and Education ....................................................................................................................23IP Guidance Documents/Publications ......................................................................................................25IP Programs/Services/Events .................................................................................................................28IP Web-Based Resources .......................................................................................................................31Science & Technology Directorate (S&T) .................................................................................... 33S&T Programs ....................................................................................................................................33DHS Centers of Excellence .....................................................................................................................35Transportation Security Administration (TSA)........................................................................... 37TSA Training and Education ..................................................................................................................37TSA Publications and Guidance ..............................................................................................................39TSA Alerts and newsletters .....................................................................................................................40TSA Technical assistance and help ...........................................................................................................40TSA Programs and Services ....................................................................................................................41Appendix A – Key Contacts ........................................................................................................... 43Appendix B – Index ....................................................................................................................... 473

Letter from Assistant Secretary Douglas A. SmithDear Private Sector Partner,May 10, 2010To better facilitate your organization’s access to the resources you need to help keep our countrysecure, DHS has developed this catalog. The first to be targeted specifically towards private sectorpartners and encompass all of DHS, this document collects the training, publications, guidance,alerts, newsletters, programs, and services available to the private sector across the department. Itis organized by component and resource type and a comprehensive index is available to facilitatelocating resources. Additionally, contact information across the department is available inAppendix A. Recognizing the diversity of the available resources as well as the continuallyevolving work of the department, this catalog will be updated regularly to publicize new resourcesand to increase private sector awareness.In order to face the new threats and evolving hazards of today’s security environment, we mustdevelop and maintain critical homeland security capabilities at all layers of our society. We allshare the responsibility to build all-hazards preparedness and resiliency into our way of life. Asoutlined in the Quadrennial Homeland Security Review Report released earlier this year, thisenterprise approach is composed of multiple partners whose roles and responsibilities are distributedand shared among a broad-based community with a common interest in the public safety andwell-being of America and American society.The private sector is a critical partner in our homeland security efforts and my office is committedto strengthening the Department’s relationship with organizations such as yours. As primaryadvisor to the Secretary on issues related to the private sector, including academia, non-profits,NGOs, and businesses, the Private Sector Office (PSO) coordinates active engagement betweenDHS and the private sector.Regardless of where your organization fits into the homeland security enterprise, the Private SectorOffice is committed to providing you with the assistance and support you require. You can contactour office at any time with requests, comments, questions, issues or concerns atprivate.sector@dhs.gov, (202) 282-8484.Sincerely,Douglas A. SmithAssistant Secretary for the Private Sector4

Department-wide ResourcesThe Blog @ Homeland Security provides an inside-outview of what we do every day at the U.S. Department ofHomeland Security. The Blog lets us talk about how wesecure our nation, strengthen our programs, and unite theDepartment behind our common mission and principles. Italso lets us hear from you. Visit http://www.dhs.gov/journal/theblog/.Commercialization Office is responsible for thedevelopment and implementation of a commercializationprocess and for the execution of two innovative publicprivatepartnerships that leverage research anddevelopment efforts in the private sector that are alignedto detailed operational requirements from Departmentstakeholders. The Commercialization Office alsospearheads DHS Science and Technology’s (S&T) outreachefforts that inform the private sector on “How to dobusiness with DHS.” Seehttp://www.dhs.gov/xabout/structure/gc_1234194479267.shtm. Contact: SandT_Commercialization@hq.dhs.gov, 1-(202) 254-6749.Cooperative Research and Development Agreements(CRADAs) are part of the national Technology TransferProgram, designed to assist Federal laboratories inleveraging taxpayer dollars. As a designated Federallaboratory and a member of the Federal LaboratoryConsortium, the Federal Law Enforcement Training Center(FLETC) can provide personnel services, facilities,equipment and other resources to support research anddevelopment that is beneficial to both FLETC and theCRADA partner. FLETC uses the CRADA program toestablish partnerships for research and development inareas with potential to advance the nation’s ability to trainlaw enforcement personnel. The CRADA program can beused to identify and evaluate emerging technologies andtraining methodologies that can be incorporated into lawenforcement and security training. Seehttp://www.federallabs.org or contact FLETC-CRADAProgramOffice@dhs.gov, (912) 267-2100.DHS Center for Faith-Based and Community Initiatives(CFBCI) builds, sustains, and improves effectivepartnerships between government sectors and faith-basedand community organizations. Located within FEMA,CFBCI is a vital communication link and engagementpartner for faith-based and community organizationsacross the entire Department of Homeland Security. Visitwww.dhs.gov/fbci. For more information or to sign up toreceive Information Updates, e-mail Infofbci@dhs.gov.DHS Office of Infrastructure Protection (IP) leads thenational effort to mitigate risk to America's criticalinfrastructure from the full spectrum of 21st Centurythreats and hazards. IP coordinates with government andcritical infrastructure owners and operators across 18diverse sectors to enhance critical infrastructure resilience,strengthen protective programs, and share vitalinformation. For more information on IP programs andresources visit www.dhs.gov/criticalinfrastructure.DHS Private Sector Office As primary advisor to theSecretary on issues related to the private sector, includingacademia, non-profits, NGOs, and businesses, the PrivateSector Office coordinates active engagement between DHSand the private sector to build strong partnerships, shapepolicy, and enhance internal and external dialog. For moreinformation, contact the private sector office atprivate.sector@dhs.gov, (202) 282-8484.DHS Private Sector Community Preparedness UpdatesThe DHS Private Sector Office sends a weekly update e-mail collecting homeland security news and resources. Tosubscribe, see https://service.govdelivery.com/service/subscribe.html?code=USDHS_99. For more information,contact private.sector@dhs.gov, (202) 282-8484.DisabilityPreparedness.gov is the Disability ResourceCenter of the Interagency Coordinating Council onEmergency Preparedness and Individuals with Disabilities(ICC). Maintained by the DHS Office for Civil Rights andCivil Liberties (CRCL), this site is the main repository forinformation related to the activities of the ICC, includingbimonthly updates regarding federal programs andservices relevant to individuals with disabilities andemergency preparedness. The site also containsinformation to assist individuals with disabilities inpersonal preparedness planning; provides emergencymanagers, first responders, and other disaster serviceproviders with resources relevant to working withindividuals who have disabilities; and offers tips regardinghow individuals with disabilities can get involved inpreparedness activities within their communities. Thisresource can be accessed atwww.disabilitypreparedness.gov. For more information,contact Disability.preparedness@dhs.gov, (202) 357-8483.Electronic Crimes Task Force (ECTF) Program bringstogether not only Federal, State and local lawenforcement, but also prosecutors, private industry andacademia. The common purpose is the prevention,detection, mitigation and aggressive investigation ofattacks on the nation's financial and criticalinfrastructures. The U.S. Secret Service's ECTF andElectronic Crimes Working Group initiatives prioritizeinvestigative cases that involve electronic crimes. Theseinitiatives provide necessary support and resources to fieldinvestigations that meet any one of the following criteria:significant economic or community impact, participationof organized criminal groups involving multiple districts ortransnational organizations, or the use of schemesinvolving new technology. For more information, seehttp://www.secretservice.gov/ectf.shtmlE-Verify and Unfair Labor Practices The DHS Office forCivil Rights and Civil Liberties (CRCL) staff provides trainingon the responsibilities imposed upon the private sectorwhen using E-Verify. Training includes best practices,examples of unlawful practices against workers, andpreparing an HR Department to use E-Verify. The trainingassists employer understanding of how to use E-Verify in aresponsible manner without violating prohibitions againstdiscrimination. For more information, contact CRCL atcrcltraining@dhs.gov, (202) 357-8258.Homeland Security Information Network (HSIN) is a userdriven,web-based, sensitive but unclassified (SBU)information sharing platform that connects a broad rangeof homeland security mission partners. One portal of the5

HSIN enterprise is HSIN-CS, managed by the Office ofInfrastructure Protection. DHS has designated HSIN-CS tobe its primary information-sharing platform betweenCritical Infrastructure Key Resource sector stakeholders.HSIN-CS enables DHS and critical infrastructure ownersand operators to communicate, coordinate, and sharesensitive and sector-relevant information to protect theircritical assets, systems, functions and networks, at nocharge to sector stakeholders. Vetted criticalinfrastructure private sector owners and operators areeligible to access HSIN-CS. To request access to HSIN-CS,please e-mail CIKRISEAccess@hq.dhs.gov. Whenrequesting access, please indicate the criticalinfrastructure sector to which your company belongs andinclude your name, company, official e-mail address, andsupervisor’s name and phone number. For moreinformation, see www.dhs.gov/hsin or contacthsin.helpdesk@dhs.gov, (866) 430-0162.Intelligence and Analysis Private Sector PartnershipProgram The Office of Intelligence and Analysis (I&A)strives to synchronize information sharing of timely,accurate, and actionable intelligence information with theprivate sector across the spectrum of business andsecurity operations with respect to protecting privacy andcivil rights and civil liberties. I&A provides private sectorbusinesses, groups, and trade associations with tailoredthreat briefings to meet their security information needs.Additionally, the office creates intelligence products thatare posted on the Homeland Security InformationNetwork-Critical Sectors (HSIN-CS) portal for use by vettedcritical infrastructure owners and operators. For moreinformation, see www.dhs.gov/hsin. To request access toHSIN-CS, e-mail CIKRISEAccess@hq.dhs.gov. Whenrequesting access, please indicate the criticalinfrastructure sector to which your company belongs andinclude your name, company, official e-mail address, andsupervisor’s name and phone number. For moreinformation, contactI&APrivateSectorCoordinator@hq.dhs.gov or call (202)447-3517 or (202) 870-6087.Lessons Learned and Information Sharing (LLIS.gov), a USDepartment of Homeland Security (DHS)/FederalEmergency Management Agency program, is the nationalonline network of lessons learned, best practices, andinnovative ideas for the emergency response andhomeland security communities. This information andcollaboration resource helps emergency responseproviders and homeland security officials prevent, protectagainst, respond to, and recover from terrorist attacks,natural disasters, and other emergencies. To register forLLIS, please visit www.llis.gov, contact the program via e-mail feedback@llis.dhs.gov, or call (866) 276-7001.Office of Small and Disadvantaged Business Utilization(OSDBU) serves as the focal point for small businessacquisition matters and works closely with all DHScomponents to implement the program. OSDBU makesavailable forecasts of contract opportunities, vendoroutreach sessions, a list of component small businessspecialists, DHS prime contractors, and information aboutthe DHS mentor-protégé program. See http://www.dhs.gov/openforbusiness or contact OSDBU, (202) 447-5555.DHS Open Source Enterprise Daily Intelligence Reportsprovide open source information on several topics ofinterest. The following are currently available open sourcereports: The DHS Daily Digest Report, The DHS DailyCyber Report, The DHS Daily Infectious Diseases Report,The DHS Daily Human Trafficking and Smuggling Report,The DHS Daily Drug Trafficking and Smuggling Report,and The Daily Illicit Commercial Trafficking and SmugglingReport. These reports may be accessed on the HomelandSecurity Information Network (HSIN) or private sectorpartners may request that they be added to distribution bye-mailing OSINTBranchMailbox@hq.dhs.gov with subjectline reading “Request DHS Daily [name] Report”.The National Information Exchange Model (NIEM)Program is a Federal, State, local and Tribal interagencyinitiative providing a national approach and commonvocabulary for information exchange. NIEM has a robusttraining curriculum that is accessible both in classroomand on-line. The primary audience for the NIEM TrainingProgram is Executives, Project and Program Managers,Architects and Technical Implementers within Federal,State, local, Tribal and Private Entities. Additionalinformation on the training courses and NIEM can beobtained by visiting www.NIEM.gov or e-mailingNIEMPMO@NIEM.gov.Ready Business The U.S. Department of HomelandSecurity and the Advertising Council launched the ReadyBusiness Campaign in September 2004. This extension ofthe successful Ready Campaign, Ready Business helpsowners and managers of small- and medium-sizedbusinesses prepare their employees, operations and assetsin the event of an emergency. For free tools andresources, including how to create a business emergencyplan, please visit www.ready.gov.Traveler Redress Inquiry Program (DHS TRIP) provides asingle point of contact for individuals who have inquiriesor seek resolution regarding difficulties they experiencedduring their travel screening at airports, train stations, orcrossing U.S. borders. To initiate an inquiry, please logonto DHS TRIP’s interactive Web site www.dhs.gov/trip.For more information, contact the TSA Contact Center,(866) 289-9673.6

U.S. Citizenship and Immigration ServicesU.S. Citizenship and Immigration Services (USCIS)U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. USCIS will secure America’s promise as a nation of immigrants byproviding accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity ofour immigration system. www.uscis.govUSCIS Asylum Program resources include an informationguide for prospective asylum applicants available in anumber of languages. For more information, visitwww.uscis.gov/asylum.E-Verify is an Internet-based system that allows anemployer, using information reported on an employee'sForm I-9, to determine the eligibility of that employee towork in the United States. For most employers, the use ofE-Verify is voluntary and limited to determining theemployment eligibility of new hires only. There is nocharge to employers to use E-Verify. Available resourcesinclude a demonstration video, fact sheets, weeklywebinars, an overview presentation, brochures andposters for employers and employees, and a rights andresponsibilities guide. See http://www.dhs.gov/everify.Contact E-Verify@dhs.gov, (888) 464-4218 with anyquestions or comments.U.S. Civics and Citizenship Online Resource Center forInstructors provides information about USCIS' ResourceCenter to help instructors prepare students fornaturalization and incorporate civics into ESL instruction.See http://www.uscis.gov/files/nativedocuments/M-662.pdf.Civics and Citizenship Toolkit - A Collection of EducationalResources for Immigrants contains a variety ofeducational materials designed to help permanentresidents learn more about the U.S. and prepare for thenaturalization process. For more information, visithttp://www.citizenshiptoolkit.gov.Expanding ESL, Civics, and Citizenship Education in YourCommunity: A Start-Up Guide provides an overview andrecommendations to help organizations design and offerESL and civics/citizenship classes for immigrants. Seehttp://www.uscis.gov/files/nativedocuments/M-677.pdf.USCIS Genealogy Program is a fee-for-serviceprogram providing family historians and other researcherswith timely access to historical immigration andnaturalization records. The USCIS Genealogy Programoffers two services: Index Search using biographicalinformation provided by the researcher and a Record CopyRequest where researchers with valid record citations(USCIS file numbers), gained through a USCIS GenealogyProgram index search or through independent research,may request copies of historical immigration andnaturalization records. Questions about the USCISGenealogy Program may be sent toGenealogy.USCIS@dhs.gov. For more information, seehttp://www.uscis.gov/portal/site/uscis/menuitem.eb1d4c2a3e5b9ac89243c6a7543f6d1a/?vgnextoid=d21f3711ca5ca110VgnVCM1000004718190aRCRD&vgnextchannel=d21f3711ca5ca110VgnVCM1000004718190aRCRD.Guide to Naturalization contains information about thenaturalization process, laws and regulations. Seehttp://www.uscis.gov/files/article/M-476.pdf.If You Have the Right to Work, Don’t Let Anyone Take itAway Poster is a poster with Department of Justiceinformation regarding discrimination in the workplace.See http://www.uscis.gov/files/nativedocuments/e-verifyswa-right-to-work.pdf.USCIS Information for Employers and Employees on theemployment authorization verification process and theimmigration petition process. Seehttp://www.uscis.gov/portal/site/uscis/menuitem.eb1d4c2a3e5b9ac89243c6a7543f6d1a/?vgnextoid=ff1d83453d4a3210VgnVCM100000b92ca60aRCRD&vgnextchannel=ff1d83453d4a3210VgnVCM100000b92ca60aRCRD. For moreinformation contact Public.Engagement@dhs.gov.USCIS Office of Public Engagement (OPE) seeks to focuson open, candid, and constructive collaboration withcommunity stakeholders at all levels. OPE coordinates anddirects USCIS-wide dialogue with external stakeholders toadvance the Agency’s vision of customer inclusiveness byactively engaging stakeholders to ensure information flowand to institutionalize a mechanism whereby their inputwill be considered in the process of policy formulation,priority calibration, and assessment of organizationalperformance. The goal of the office is to provideinformation and invite feedback to inform our work. Seethe Outreach tab at http://www.uscis.gov. For moreinformation contact Public.Engagement@dhs.gov.USCIS Resources USCIS offers a variety of resources forour customers, the organizations that serve them and thepublic. USCIS is committed to supporting the resourceneeds of stakeholders, including Congress, communitybasedorganizations and legal practitioners, and educatorsand researchers. Resources include customer guides,videos, citizenship toolkits, an immigration law glossary,reports and studies, civics and citizenship educationresources, and a historical library. See the “Resources”section at http://www.uscis.gov. For more informationcontact Public.Engagement@dhs.gov.Welcome to the United States: A Guide for NewImmigrants With this landmark publication, the federalgovernment reaches out to new immigrants with essentialorientation materials needed to adjust to life in America.It also contains basic history and civics information thatintroduces new immigrants to U.S. history and the systemof government. See http://www.uscis.gov/files/nativedocuments/M-618.pdf.7

Citizenship and Immigration Services Ombudsman (CIS Ombudsman)Citizenship and Immigration Services OmbudsmanThe CIS Ombudsman is a separate office within the Department of Homeland Security dedicated to improved national security, efficiency, and customer service in the immigration benefits process.The CIS Ombudsman provides recommendations for resolving individual and employer problems with the United States Citizenship and Immigration Services (USCIS). The CIS Ombudsman assistsindividuals and employers in resolving problems with USCIS; identifies areas in which individuals and employers have problems in dealing with USCIS; and proposes changes to mitigate identifiedproblems. Please note that the CIS Ombudsman is not part of USCIS. The CIS Ombudsman is dedicated to open and accessible communication with both individuals and employers and not onlywelcomes, but encourages your comments. Comments, examples, and suggestions may be sent to the Ombudsman at cisombudsman@dhs.gov. www.dhs.gov/cisombudsmanCIS Ombudsman Annual Reports to Congress By June 30of each calendar year, the Annual Report is delivered tothe House and Senate Committees on the Judiciarywithout any prior comment or amendment from anyadministrative agency official including: the Secretary,Deputy Secretary, or Director of USCIS. The Ombudsman'sannual reports focus on identifying systemic issues thatcause delay in granting immigration benefits as well aspervasive and serious problems faced by individuals andemployers in their interactions with USCIS. The AnnualReport contains cumulative analysis and recommendationsand provides details on activities undertaken by theOmbudsman during the reporting period of June 1 throughMay 31 of the calendar year. See http://www.dhs.gov/xabout/structure/gc_1183996985695.shtm.CIS Ombudsman’s Community Call-In TeleconferenceSeries provides an opportunity to discuss your interactionswith U.S. Citizenship and Immigration Services (USCIS) andshare your comments, thoughts, and suggestions as wellas any issues of concern. For more information, includingquestions and answers from previous teleconference anda schedule of upcoming calls, visit http://www.dhs.gov/xabout/structure/gc_1171038701035.shtm. To participatein these calls, please RSVP tocisombudsman.publicaffairs@dhs.gov specifying which callyou would like to join. Participants will receive a return e-mail with the call-in information.CIS Ombudsman Updates share information on currenttrends and issues to assist individuals and employers inresolving problems with USCIS. See http://www.dhs.gov/xabout/structure/gc_1221837986181.shtm.Previous Recommendations by the CIS Ombudsman areintended to ensure national security and the integrity ofthe legal immigration system, increase efficiencies inadministering citizenship and immigration services, andimprove customer service in the rendering of citizenshipand immigration services. Problems reported to theOmbudsman by individuals and employers (during theOmbudsman’s travels), discussions with immigrationstakeholders, and suggestions of USCIS employeesthemselves provide the basis for many of therecommendations. To view the recommendations as wellas USCIS responses, see http://www.dhs.gov/files/programs/editorial_0769.shtm.Send Your Recommendations to the CIS OmbudsmanYour recommendations are accepted and encouraged.The Ombudsman is dedicated to identifying systemicproblems in the immigration benefits process andpreparing recommendations for submission to U.S.Citizenship and Immigration Services (USCIS) for processchanges. The Ombudsman believes that process changerecommendations from individuals like you represent oneof the best sources for identifying systemic problems inthe immigration benefits process. Ideally, yourrecommendations for process changes should not onlyidentify the problem you are experiencing, but should alsocontain a proposed solution that will not only benefit yourindividual case, but others who may be experiencing thesame problem as well. Send your comments, examples,and suggestions to cisombudsman@dhs.gov or to thefollowing mailing address:Citizenship and Immigration Services OmbudsmanATTN: RecommendationsUnited States Department of Homeland SecurityMail Stop 1225Washington, D.C. 20528-1225Submit a Case Problems to the CIS Ombudsman If you areexperiencing problems during the adjudication of animmigration benefit with U.S. Citizenship and ImmigrationServices (USCIS), you can submit a case problem to the CISOmbudsman using DHS Form 7001 (CIS Ombudsman CaseProblem Submission Form). To submit a case problem onbehalf of somebody other than yourself, you shouldensure that the person the case problem is about (theapplicant for a USCIS immigration benefit, or the petitionerwho seeks to obtain an immigration benefit for a thirdparty) consents to your inquiry (see Submitting a CaseProblem using DHS Form 7001: Section 15 Consent). Seehttp://www.dhs.gov/files/programs/editorial_0497.shtm.8

U.S. Coast GuardU.S. Coast Guard (USCG)For over two centuries the U.S. Coast Guard has safeguarded our Nation’s maritime interests in the heartland, in the ports, at sea, and around the globe. We protect the maritime economy and theenvironment, we defend our maritime borders, and we save those in peril. This history has forged our character and purpose as America’s Maritime Guardian — Always Ready for all hazards and allthreats. www.uscg.milAmerica’s Waterways Watch is a combined effort of theU.S. Coast Guard and its Reserve and Auxiliarycomponents to enlist the active participation of those wholive, work or play around America's waterfront areas. Formore information, contact aww@uscg.mil visithttp://www.americaswaterwaywatch.us. To reportsuspicious activity call 877-24WATCH (877-249-2824).U.S. Coast Guard Auxiliary is the uniformed volunteercomponent of the United States Coast Guard. Created byan Act of Congress in 1939, the Auxiliary directly supportsthe Coast Guard in all missions, except military and lawenforcement actions. The Auxiliary conducts safetypatrols on local waterways, assist the Coast Guard withhomeland security duties, teach boating safety classes,conduct free vessel safety checks for the public, as well asmany other activities. The Auxiliary has members in all 50states, Puerto Rico, the Virgin Islands, American Samoaand Guam. For more information, visithttp://www.cgaux.org/.U.S. Coast Guard Maritime Information eXchange(“CGMIX”) makes U.S. Coast Guard (USCG) maritimeinformation available on the public internet in the form ofsearchable databases. Much of the information on theCGMIX web site comes from the USCG’s MarineInformation for Safety and Law Enforcement (MISLE)information system. See http://cgmix.uscg.mil/.U.S. Coast Guard Navigation Center provides services forsafe, secure, and efficient maritime transportation bydelivering: enhanced situational awareness throughcontinuous monitoring and managing of vessel movementsystem, quality positioning, navigation and timing signals,accurate and timely maritime information services, andsystem requirements and performing operationaloversight of premier navigation services. Seehttp://www.navcen.uscg.gov/. For more information usethe e-mail Inquiry located at http://www.navcen.uscg.gov/misc/NIS_contact_us.htm or call (703) 313-5900.HOMEPORT is an internet repository of detailedinformation of interest to the Port Community. SpecificHomeport Topics Include: Containers, Domestic Vessels(US Flag Vessels), Environmental, Facilities, IncidentManagement and Preparedness, Investigations (MaritimeCasualties and Incidents), Marine Safety, Maritime DomainAwareness (MDA) & Information Sharing (IS), MaritimeSecurity, Merchant Mariners, Port State Control, Ports andWaterways, Regulations/Administrative Adjudications,Strategic Initiatives, USCG Sector (Field Unit) Directory,Vessel Standards, Counter Piracy, International PortSecurity (IPS) Program, Maritime Transportation SecurityAct (MTSA), Marine Safety Center, Mariner CredentialVerification, and Mariner Credential Application Status.See http://homeport.uscg.mil.USCG National Maritime Center (NMC) issues MerchantMariner Credentials (MMC) to fully qualified US mariners,approves and audits training programs and coursesoffered by mariner training organizations throughout theUnited States, and provides information about merchantmariner records. For more information, seehttp://www.uscg.mil/nmc or contact NMC CustomerService Center: (888) IASKNMC (1-888-427-5662).National Vessel Movement Center (NVMC) provides themaritime industry with a method to submit electronically aNotice of Arrival and a Notice of Departure, which fulfillsUSCG and the Customs and Border Protection’s (CBP)requirements. See http://www.nvmc.uscg.gov or contactthe NVMC sans@nvmc.uscg.gov, (800) 708-9823 or (304)264-2502.Vessel Documentation (for US Flag Vessels) The NationalVessel Documentation Center facilitates maritimecommerce and the availability of financing whileprotecting economic privileges of United States citizensthrough the enforcement of regulations, and provides aregister of vessels available in time of war or emergency todefend and protect the United States of America. Seehttp://www.uscg.mil/hq/cg5/nvdc/. For more informationcall (800) 799-8362 or (304) 271-2400 (7:30 a.m. to 5:00p.m. Eastern Time).9

U.S. Customs and Border ProtectionU.S. Customs and Border Protection (CBP)CBP is one of the Department of Homeland Security’s largest and most complex components, with a priority mission of keeping terrorists and their weapons out of the U.S. It also has aresponsibility for securing and facilitating trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws. www.cbp.govCBP Publications and GuidanceAIRBUST program provides awareness of suspicious smallaircraft and behaviors. The AIRBUST Card is a pocket-sizedlaminated card displaying the phone number that peoplecan call to report suspicious or low flying aircraft, 1-866-AIRBUST (1-866-247-2878). This number rings directly tothe CBP Air and Marine Operations Center (AMOC) Floorand anyone can use the phone number for reporting. Onone side of the card are drawings of single- and twinengineaircraft often used to transport contraband. Theopposite side of the card lists helpful information to notewhen reporting. The AIRBUST poster, CBP Publication0000-0716, is an 8.5x11 poster with the 1-866-AIRBUST (1-866-247-2878) phone number. It also lists four generalitems of interest that can tip off a general aviation airportemployee or law enforcement official that a particularaircraft or pilot may be involved in illicit activity. For moreinformation, or to order these publications, call 951-656-8000.CBP Directives Pertaining to Intellectual Property Rightsare policy guidance documents that explain CBP’s legalauthority and policies implementing certain laws andregulations. They are distributed to CBP personnel toclarify implementation procedures and are made availableto the public to explain CBP’s policies. To access thesedirectives, please visit http://www.cbp.gov/xp/cgov/trade/legal/directives/. For additional information, or e-mail CBP IPR Policy and Programs atiprpolicyprograms@dhs.gov.Entry Level Test Study Guides for CBP Job Applicants CBPprovides study guides and test preparation materials forapplicants to several core occupations. Applicants forBorder Patrol Agent, Customs and Border ProtectionOfficer & Agriculture Specialist, and Intelligence ResearchSpecialist positions will find these resources beneficialduring their application process. These resources providetest taking hints, helpful information on how to preparefor a test, and practice tests. For more information, pleasevisit: http://cbp.gov/xp/cgov/careers/study_guides/.Intellectual Property Rights (IPR) Seizure Statistics CBPmaintains statistics on IPR seizures made by theDepartment of Homeland Security (CBP and ICE) at:http://www.cbp.gov/xp/cgov/trade/priority_trade/ipr/pubs/seizure/. For any specific questions or concerns, pleasecontact CBP by e-mail at: iprpolicyprograms@dhs.gov oripr.helpdesk@dhs.gov.U.S. Border Patrol Checkpoints Brochure providesinformation for the public about Border Patrol checkpointsavailable at: http://www.cbp.gov/linkhandler/cgov/newsroom/fact_sheets/border/border_patrol/bp_checkpoints.ctt/bp_checkpoints.pdf.CBP Alerts and NewslettersInformed Compliance Publications are available on aspecific trade issue, which summarizes practicalinformation for the trade community to better understandtheir obligations under Customs and related laws. Thesepublications are available at:http://www.cbp.gov/xp/cgov/trade/legal/.U.S. Border Patrol Blotter, Newsletter, and Alertscompiles the latest information on noteworthyoccurrences documenting apprehensions of criminals,seizures of illegal drugs, rescue missions, and many otherBorder Patrol success stories from around the country.These highlights can be found at: http://cbp.gov/xp/cgov/border_security/border_patrol/weekly_blotter/.The border patrol also publishes a newsletter:http://www.cbp.gov/xp/cgov/newsroom/publications/frontline_magazine/ and alerts: http://www.cbp.gov/xp/cgov/newsroom/advisories/.CBP Technical Assistance1-800 BE ALERT The public is welcome to activelyparticipate in helping to secure our nation’s borders byreporting suspicious activity to the U.S. Border Patrol via atoll free telephone reporting system: “BE ALERT”. Toreport suspicious activity: Call (800) BE ALERT or (800)232-5378. For more information on U.S. Border PatrolCheckpoints: Call (877) 227-5511. International CallersCall +1 (703) 526-4200.Automated Commercial Environment (ACE) National HelpDesk provides customer technical support services 24hours a day, seven days a week, including informationabout ACE Secure Data Portal account access, accountmanagement, and report generation. The ACE Help Deskis the first point of contact for all ACE users experiencingsystem difficulties. To reach the ACE Help Desk, pleasecall: (800) 927-8729.Cargo Systems Messaging Service (CSMS) is an active, live,searchable database of messages that are of interest toAutomatic Broker Interface (ABI) filers, AutomatedCommercial Environment (ACE) event participants, ACEPortal Accounts users, ACE reports users, air carriers,ocean carriers, Periodic Monthly Statement participants,and rail and truck carriers. CSMS is augmented by an e-mail subscription service, which is available at:https://service.govdelivery.com/service/multi_subscribe.html?code=USDHSCBP&custom_id=938&origin=https://apps.cbp.gov/csms.CBP Client Representatives are the first points of contactfor importers, exporters, transportation providers, andbrokers wishing to automate any of their Customsprocesses. Client Representatives are the contact pointfor all system-related problems and questions from tradepartners. For more information about client reps and theservices offered to members of the trade, please visit:10

U.S. Customs and Border Protectionhttp://www.cbp.gov/xp/cgov/trade/automated/automated_systems/client_reps.xml or contact the CBP ClientRepresentative Office at: (571) 468-5000.CBP INFO Center Self Service Q&A Database is asearchable database with over 600 answers to commonly(and not so commonly) asked questions about CBPprograms, requirements, and procedures. If visitors to thesite are unable to find an answer to their question, theymay also submit an inquiry or complaint for personalassistance. To use the searchable database, please visithttps://help.cbp.gov/cgi-bin/customs.cfg/php/enduser/home.php?p_sid=YeyXThOj. Or call the CBP INFO Centerat (877) CBP-5511 or (703) 526-4200.Entry Process into United States CBP welcomes more than1.1 million international travelers into the United States atland, air, and seaports on an average day. U.S. citizens andinternational visitors should consult the followingpublications and factsheets for information to simplifytheir entry into the United States. For information aboutinternational travel, visit http://www.cbp.gov/xp/cgov/travel/. For more information, please contact theCBP Information Center at (877) 227-5511.Importing into the United States CBP will facilitate about$2 trillion in legitimate trade this year while enforcing U.S.trade laws that protect the economy and the health andsafety of the American people. We accomplish thisthrough close partnerships with the trade community,other government agencies, and foreign governments.See http://www.cbp.gov/linkhandler/cgov/newsroom/publications/trade/iius.ctt/iius.pdf. For information aboutCBP Trade programs, visit http://www.cbp.gov/xp/cgov/trade/.CBP Programs and servicesAutomated Commercial Environment (ACE) is the UnitedStates’ commercial trade processing system designed toautomate border processing, to enhance border security,and to foster our Nation's economic security throughlawful international trade and travel. ACE will eventuallyreplace the current import processing system for CBP, theAutomated Commercial System (ACS). ACE is part of amulti-year CBP modernization effort and is being deployedin phases. For more information about ACE, please visithttp://www.cbp.gov/xp/cgov/trade/automated/modernization/.Automated Commercial System (ACS) is a datainformation system used by CBP to track, control, andprocess commercial goods imported into the UnitedStates. Through the use of Electronic Data Interchange(EDI), ACS facilitates merchandise processing for CBP andthe private sector. ACS is accessed through the CBPAutomated Broker Interface (ABI) and permits qualifiedparticipants to electronically file required import data withCBP. ABI is a voluntary program available to brokers,importers, carriers, port authorities, and independentservice centers. For more information about ACS, pleasevisit http://www.cbp.gov/xp/cgov/trade/automated/automated_systems/acs/. For additional informationspecific to ABI, please contact the CBP ClientRepresentative Office at (571) 468-5000.Automated Export System (AES) is the electronic way tofile export declarations and ocean manifest informationwith CBP. For more information about AES, includingtechnical documentation, software vendors, and otheritems of interest, please visit http://www.cbp.gov/xp/cgov/trade/automated/aes/.Automated Manifest System (AMS) is a multi-modularcargo inventory control and release notification system.AMS facilitates the movement and delivery of cargo bymultiple modes of transportation. Carriers, portauthorities, service bureaus, freight forwarders, andcontainer freight stations can participate in AMS. Sea AMSallows participants to transmit manifest data electronicallyprior to vessel arrival. CBP can then determine in advancewhether the merchandise merits examination orimmediate release. Air AMS allows carriers to obtainnotifications of releases, in-bond authorizations, generalorder, permit to proceed, and local transfer authorizationupon flight departure or arrival from the last foreign port.Rail AMS allows rail carriers to electronically transmitinformation to CBP. When all bills on a train are assigned,the rail carrier transmits a list of the bills and containers instanding car order. For more information about AMS,please visithttp://www.cbp.gov/xp/cgov/trade/automated/automated_systems/acs/acs_ams.xmlACS.Carrier Liaison Program (CLP) This program providesstandardized training and assistance to international aircarriers related to admissibility and fraudulent documentdetection in order to encourage carrier compliance withU.S. Immigration Laws. For more information about CLP,please visit http://www.cbp.gov/xp/cgov/travel/inspections_carriers_facilities/clp/, e-mail CLP@dhs.gov,or call (202) 344-3440.Customs-Trade Partnership Against Terrorism (C-TPAT) isa voluntary government-business initiative to strengthenand improve the overall international supply chain andU.S. border security. C-TPAT recognizes that CBP canprovide the highest level of cargo security only throughclose cooperation with the ultimate owners of theinternational supply chain such as importers, carriers,consolidators, licensed customs brokers, andmanufacturers. Through this initiative, CBP is askingbusinesses to ensure the integrity of their securitypractices, communicate, and verify the security guidelinesof their business partners within the supply chain. Formore information, or to apply online, please visithttp://www.cbp.gov/xp/cgov/trade/cargo_security/ctpat/.For questions or concerns, please contact the CBP IndustryPartnership Program at (202) 344-1180, or by fax (202)344-2626 or e-mail, industry.partnership@dhs.gov.eAllegations provides concerned members of the public ameans to confidentially report suspected trade violationsto CBP. For more information, or to initiate aninvestigation, please visit https://apps.cbp.gov/eallegations/, or contact the Commercial Targeting andEnforcement, Office of International Trade at: (800) BE-ALERT.Electronic System for Travel Authorization (ESTA) is afree, automated system that determines the eligibility ofvisitors to travel to the U.S. under the Visa WaiverProgram. The ESTA application collects the sameinformation collected on Form I-94W. ESTA applicationsmay be submitted at any time prior to travel, though it isrecommended travelers apply when they begin preparingtravel plans. To apply online, please visit:11

https://esta.cbp.dhs.gov/. For additional information,please call: (202) 344-3710.Global Entry is a pilot program managed by CBP, whichallows pre-approved, low-risk travelers, expeditedclearance upon arrival into the United States. Althoughthis program is intended for “frequent travelers” whomake several international trips per year, there is nominimum number of trips an applicant must make in orderto qualify. For more information about Global Entry,please visit: http://www.cbp.gov/xp/cgov/travel/trusted_traveler/global_entry/ or apply online at:https://goes-app.cbp.dhs.gov/. For additional questionsor concerns, please contact CBP by e-mail,cbp.goes.support@dhs.gov, or by phone, (866) 530-4172.Importer Self-Assessment Program (ISA) is a voluntaryapproach to trade compliance. The program provides theopportunity for importers to assume responsibility formonitoring their own compliance in exchange for benefits.Public information regarding this program, includingfrequently asked questions, policy information, bestpractices, and requirements can be found athttp://www.cbp.gov/xp/cgov/trade/trade_programs/importer_self_assessment/.Importer Self Assessment – Product Safety Pilot (ISA-PS)CBP and the Consumer Product Safety Commission (CPSC)have a strong history of partnership in combating unsafeimports and have worked together on significant productrecalls. CBP announces a new partnership with CPSC andimporters to prevent unsafe imports from entering theUnited States. For more information, please visithttp://www.cbp.gov/xp/cgov/trade/trade_programs/importer_self_assessment/isa_safety_pilot.xml.Intellectual Property Rights (IPR) Enforcement: A PriorityTrade Issue The trade in counterfeit and pirated goodsthreatens America’s innovation economy, thecompetitiveness of our businesses, the livelihoods of U.S.workers, national security, and the health and safety ofconsumers. The trade in these illegitimate goods isassociated with smuggling and other criminal activities,and often funds criminal enterprises. For moreinformation, please visit http://www.cbp.gov/xp/cgov/trade/priority_trade/ipr/.Intellectual Property Rights (IPR) e-Recordation and IPRSearch The first step in obtaining IPR protection by CBP isto record validly registered trademarks and copyrightswith CBP through the Intellectual Property Rights e-Recordation (IPRR) online system. CBP’s on-linerecordation allows intellectual property owners toelectronically record their trademarks and copyrights withCBP, and makes IPR recordation information readilyavailable to CBP personnel, facilitating IPR seizures by CBP.CBP uses recordation information to actively monitorshipments and prevent the importation or exportation ofinfringing goods. For more information please visit:http://iprs.cbp.gov/. For additionalinformation, please e-mail at hqiprbranch@dhs.gov or call (202) 325-0020.Intellectual Property Rights (IPR) Continuous SampleBond CBP established a new continuous bond option forIntellectual Property Rights (IPR) sample bonds. UnderCBP regulations, CBP may provide samples of certainmerchandise suspected of bearing infringing trademarks,trade names, or copyrights of imports seized for suchviolations, to trademark, trade name, and copyrightowners. A sample bond template can be downloaded at:http://www.cbp.gov/xp/cgov/trade/trade_programs/bonds/ipr_bonds_samples/. For additional information, pleasecontact CBP's Revenue Division, Office of Finance by e-mailat: cbp.bondquestions@dhs.gov, or by phone at (317) 614-4880 or by fax at (317) 614-4517.Intellectual Property Rights (IPR) Help Desk can provideinformation and assistance for a range of IPR relatedissues including: IPR border enforcement procedures,reporting allegations of IPR infringement, assistance forowners of recorded IPRs to develop product identificationtraining materials, and to assist officers at ports of entry inidentifying IPR infringing goods. To reach the CBP IPR HelpDesk, please call at (562) 980-3119 ext. 252, or e-mail atipr.helpdesk@dhs.gov.Intellectual Property Rights (IPR) and RestrictedMerchandise Branch oversees the IPR recordationprogram and provides IPR infringement determinationsand rulings. For legal questions about CBP's IPRrecordation program, please e-mail at:hqiprbranch@dhs.gov, or call (202) 325-0020.U.S. Customs and Border ProtectionIntellectual Property Rights (IPR) U.S. – EU Joint Brochureand Web Toolkit for Trademark, Copyright Owners Topromote strong and effective border enforcement ofIntellectual Property Rights, CBP and Customs Officials inthe European Union have jointly developed a brochureand Web toolkit to assist intellectual property owners inworking with Customs to enforce their rights and toprepare information to help U.S. and E.U. CustomsAgencies determine whether goods are counterfeit orpirated. To access the Protecting Intellectual PropertyRights at Our Borders brochure, please visit:http://www.cbp.gov/linkhandler/cgov/trade/priority_trade/ipr/pubs/cpg_final_090306.ctt/cpg_final_090306.pdf.To access the Toolkit, please visit: http://www.cbp.gov/linkhandler/cgov/trade/priority_trade/ipr/cpg_final_090306.ctt/cpg_final_090306.pdf. For additional questions orconcerns, please contact the IPR Help Desk by e-mail,ipr.helpdesk@dhs.gov or phone, (562) 980-3119 ext. 252.CBP Laboratories and Scientific Services coordinatestechnical and scientific support to all CBP trade and borderprotection activities. For more information, please visithttp://www.cbp.gov/xp/cgov/trade/automated/labs_scientific_svcs/.National Gang Intelligence Center is a multi-agency effortthat integrates the gang intelligence assets of Federal,State, and local law enforcement entities to serve as acentralized intelligence resource for gang information andanalytical support. The mission of the NGIC is to supportlaw enforcement agencies through timely and accurateinformation sharing and strategic/tactical analysis ofFederal, State, and Local law enforcement intelligencefocusing on the growth, migration, criminal activity, andassociation of gangs that pose a significant threat tocommunities throughout the United States. The NGICconcentrates on gangs operating on a national level thatdemonstrate criminal connectivity between sets andcommon identifiers and goals. Because many violentgangs do not operate on a national level, the NGIC will alsofocus on regional-level gangs. The NGIC producesintelligence assessments, intelligence bulletins, jointagency intelligence products, and other non-standardintelligence products for our customers. For moreinformation, please contact the NGIC, (703) 414-8600.12

U.S. Customs and Border ProtectionPrivate Aircraft Travel Entry Programs The AdvanceInformation on Private Aircraft Arriving and Departing theUnited States final rule requires that pilots of privateaircraft submit advance notice and manifest data on allpersons traveling on board. Required information mustbe submitted to CBP via an approved electronic datainterchange system no later than 60 minutes prior todeparture. The CBP.gov web site offers information aboutcurrent CBP policies, regulations, documentaryrequirements, and ports of entry. For more information,please visit http://www.cbp.gov/xp/cgov/travel/inspections_carriers_facilities/apis/. For additionalquestions or concerns, please contact CBP via e-mail atPrivate.Aircraft.Support@dhs.gov.Secure Freight Initiative (SFI) and Importer Security Filingand additional carrier requirements (10+2) The SecureFreight Initiative (SFI), through partnerships with foreigngovernments, terminal operators, and carriers enhancesDHS’s capability to better assess the security of U.S.-boundmaritime containers by scanning them for nuclear andother radioactive materials before they are laden onvessels bound for the United States. For the domestic CBPofficers, SFI provides additional data points that are usedin conjunction with advanced data, such as 24-hour ruleinformation, 10+2, Customs-Trade Partnership AgainstTerrorism information, and the Automated TargetingSystem to assess the risk of each container coming to theUnited States. For more information, please visithttp://www.cbp.gov/xp/cgov/trade/cargo_security/secure_freight_initiative/, or e-mail questions tosecurefreightinitiative@dhs.gov.embedded cards that facilitate border processing byconfirming membership, identity, and running lawenforcement checks. For more information about a CBP'strusted traveler programs, please visithttp://www.cbp.gov/xp/cgov/travel/trusted_traveler/.Visa Waiver Program (VWP) enables citizens and nationalsfrom 34 countries to travel to and enter the United Statesfor business or visitor purposes for up to 90 days withoutobtaining a visa. For more information about the VisaWaiver Program, please visit http://www.cbp.gov/xp/cgov/travel/id_visa/business_pleasure/vwp/.Western Hemisphere Travel Initiative (WHTI) requires alltravelers, U.S. citizens and foreign nationals, to present apassport or other acceptable documents that denoteidentity and citizenship when entering the United States.For more information about WHTI, please visit:http://www.getyouhome.gov/, or contact CBP CustomerService at (877)227-5511 or (703) 526-4200, TDD: (866)880-6582.CBP Trade Outreach The Office of Trade Relationssupports communications between CBP and the privatesector, and provides information for new importers,exporters and small businesses. For more information,please visit http://www.cbp.gov/xp/cgov/trade/trade_outreach/.Trusted Traveler Programs (TTP) include FAST-Driver,NEXUS, SENTRI, and Global Entry. TTP provide expeditedtravel for pre-approved, low risk travelers throughdedicated lanes and kiosks (NEXUS at Canadian Pre-Clearance ports). Program members received RFID13

Cybersecurity and CommunicationsCybersecurity and Communications (CS&C)The Office of Cybersecurity and Communications (CS&C) is responsible for enhancing the security, resiliency, and reliability of the nation's cyber and communications infrastructure. CS&C activelyengages the public and private sectors as well as international partners to prepare for, prevent, and respond to catastrophic incidents that could degrade or overwhelm these strategic assets.http://www.dhs.gov/xabout/structure/gc_1185202475883.shtmCS&C Training and EducationControl Systems Security Program (CSSP) Instructor-LeadCybersecurity Trainingis provided through an introductorycourse for IT professionals or a 5-day advanced coursewhich includes hands-on instruction in an actual controlsystem environment. For more information, seehttp://www.us-cert.gov/control_systems/cstraining.html, or contact CSSP@dhs.gov.Cyber Education and Workforce Development Program(CEWD) As cyber threats and their sophistication increase,the demand for qualified IT security professionalsincreases as well. In response, the National Cyber SecurityDivision’s Cyber Education and Workforce Developmentprogram (CEWD) developed the IT Security Essential Bodyof Knowledge (EBK). The IT Security EBK is an umbrellaframework that links competencies and functionalperspectives to IT security roles to accurately reflect anational perspective. See http://www.uscert.gov/ITSecurityEBK/.CS&C Publications and GuidanceCybersecurity Information Products and RecommendedPractices provide current cybersecurity informationresources and recommend security practices to helpindustry understand emerging control systems cybersecurity issues and mitigate vulnerabilities. Thisinformation will help users reduce their exposure andsusceptibility to cyber attacks and exploits. For a completelist and access to cybersecurity information products, visithttp://www.us-cert.gov/control_systems/csdocuments.html. An interactive site with recommendedpractices for control system networks can be found athttp://csrp.inl.gov/. For more information, contactCSSP@dhs.gov.Cybersecurity Public Trends and Analysis Report providesawareness of the cyber security trends as observed by TheU.S. Computer Emergency Readiness Team (US-CERT). Theanalysis in this report is based on incident information thathas been reported to US-CERT, incidents identified by US-CERT, and public/private sector information identifiedwhen correlating and analyzing the data. For moreinformation, see http://www.us-cert.gov/reading_room/index.html#news. Contact US-CERT at info@us-cert.gov,(888) 282-0870Cyber Security Evaluation Tool (CSET) is a desktopsoftware tool that guides users through a step-by-stepprocess for assessing the cyber security posture of theirindustrial control system and enterprise informationtechnology networks. CSET is available in DVD format. Tolearn more, visit http://www.us-cert.gov/control_systems/satool.html. To obtain a DVD copy of CSET, send an e-mailwith your mailing address to CSET@dhs.gov.Emergency Communications Guidance Documents andMethodologies The DHS Office of EmergencyCommunications develops stakeholder-driven guidancedocuments and methodologies to support emergencyresponders across the Nation as they plan for andimplement emergency communications initiatives. Theseresources identify and promote best practices onimproving statewide governance, developing standardoperating procedures, managing technology, supportingtraining and exercises, and encouraging usage ofinteroperable communications, among other topics. Eachis available publicly and is updated as needed. Examplesinclude: Establishing Governance to Achieve StatewideCommunications Interoperability and the FormalAgreement and Standard Operating Procedure TemplateSuite. For more information, contact the Office ofEmergency Communications at oec@hq.dhs.gov or visithttp://www.safecomprogram.gov.Industrial Control System Cybersecurity Standards andReferences provide an extensive collection ofcybersecurity standards and reference materials as aready-resource for the industrial control systemstakeholder community. The collection provides a onestoplocation for accessing papers, reports, references, andstandards associated with industrial control systemcybersecurity. To view the collection, visit http://www.uscert.gov/control_systems/csstandards.html.For moreinformation, contact CSSP@dhs.gov.Information Technology Sector Risk Assessment (ITSRA)The National Cyber Security Division (NCSD), in partnershipwith public and private sector partners from the IT SectorCoordinating Council (IT SCC) and the IT GovernmentCoordinating Council (IT GCC), released the baseline ITSRAin 2009. The ITSRA provides an all-hazards risk profile thatpublic and private IT Sector partners can use to informresource allocation for research and development andother protective measures which enhance the security andresiliency of the critical IT Sector functions. By increasingthe awareness of risks across the public and privatesectors, the Baseline Risk Assessment is the foundation forongoing national-level collaboration to enhance thesecurity and resiliency of the critical IT Sector functions.See http://www.dhs.gov/xlibrary/assets/nipp_it_baseline_risk_assessment.pdf. For moreinformation, contact ncsd_cipcs@hq.dhs.gov.Information Technology Sector Specific Plan (IT SSP) theNational Cyber Security Division (NCSD), in partnershipwith private sector members of the IT Sector, hasdeveloped the IT SSP to outline the IT Sector securitypartners’ joint implementation of the NIPP riskmanagement framework. It describes an approach foridentifying, assessing, prioritizing, and protecting critical ITSector functions, establishing shared IT Sector goals andobjectives, and aligning initiatives to meet them. To viewthe IT SSP, visit14

http://www.dhs.gov/xlibrary/assets/IT_SSP_5_21_07.pdf.For more information, contact ncsd_cipcs@hq.dhs.gov.National Emergency Communications Plan (NECP) is astrategic plan that sets goals and identifies key nationalpriorities to enhance governance, planning, technology,training and exercises, and disaster communicationscapabilities. The NECP establishes specific nationalpriorities to help State and local jurisdictions improvecommunications interoperability by adopting a series ofgoals and milestones that measure interoperabilityachievements over a period of years beginning in 2008,and ending in 2013. In order to successfully implementthe NECP, increased collaboration between the public andprivate sector will be needed. As a result, the planestablishes specific initiatives and milestones to increasesuch collaboration. For more information, seehttp://www.dhs.gov/xlibrary/assets/national_emergency_communications_plan.pdf or contact the Office ofEmergency Communications, oec@hq.dhs.gov.National Interoperability Field Operations Guide (NIFOG)is a technical reference for radio technicians responsiblefor radios that will be used in disaster responseapplications, and for emergency communicationsplanners. The NIFOG includes rules and regulations for useof nationwide and other interoperability channels,frequencies and channel names, and other referencematerial, formatted as a pocket-sized guide for radiotechnicians to carry with them. The NIFOG can be accessedonline at http://www.npstc.org/psdocs.jsp#nifog. Formore information, contact the Office of EmergencyCommunications, oec@hq.dhs.gov.SAFECOM Guidance for Federal Grant Programs TheDepartment of Homeland Security Office of EmergencyCommunications, in coordination with the Office forInteroperability and Compatibility, develops the annualSAFECOM Guidance for Federal Grant Programs. AlthoughSAFECOM is not a grant-making body, the guidanceoutlines recommended allowable costs and applicationsrequirements for Federal grant programs providingfunding for interoperable emergency communications.The guidance is intended to ensure that Federal grantfunding for interoperable communications aligns withnational goals and objectives and ensures alignment ofState, local, and tribal investment of Federal grant fundingto statewide and national goals and objectives. Seehttp://www.safecomprogram.gov/NR/rdonlyres/31A870C0-0C9D-4C29-86F8-147D61AF25CF/0/FY_2010_SAFECOM_Recommended_Guidance__111809__Final.pdf. For moreinformation, contact the Office of EmergencyCommunications at oec@hq.dhs.gov.U.S. Computer Emergency Readiness Team (US-CERT)Monthly Activity Summary summarizes general activity aswell as updates made to the National Cyber Alert Systemeach month. This includes current activity updates,technical and non-technical alerts, bulletins, and tips, inaddition to other newsworthy events or highlights. Seehttp://www.us-cert.gov/reading_room/index.html#news,contact US-CERT at info@us-cert.gov, (888) 282-0870.U.S. Computer Emergency Readiness Team (US-CERT)Security Publications provide subscribers with free, timelyinformation on cybersecurity vulnerabilities, the potentialimpact of those vulnerabilities, and action required tomitigate the vulnerability and secure their computersystems. See http://www.us-cert.gov/reading_room,contact US-CERT at info@us-cert.gov, (888) 282-0870.U.S. Computer Emergency Readiness Team (US-CERT)Vulnerability Notes Databaseincludes technicaldescriptions of the vulnerability, as well as the impact,solutions and workarounds, and lists of affected vendors.See http://www.kb.cert.org/vuls, contact US-CERT atinfo@us-cert.gov, (888) 282-0870.CS&C Alerts and NewslettersCurrent Cybersecurity Activity is a regularly updatedsummary of the most frequent, high-impact types ofsecurity incidents currently being reported to the US-CERT.See http://www.us-cert.gov/current/, contact US-CERT atinfo@us-cert.gov, (888) 282-0870.Critical Infrastructure Information Notices are intended toprovide warning to critical infrastructure owners andoperators when a particular cyber event or activity has thepotential to impact critical infrastructure computingnetworks. This document is distributed only to thoseCybersecurity and Communicationsparties who have a valid “need to know,” a direct role insecuring networks or systems that enable or support U.S.critical infrastructures. Access is limited to a secure portal(https://portal.us-cert.gov) and controlled distribution list.For more information, contact the US-CERT SecureOperations Center at soc@us-cert.gov; (888) 282-0870.National Cyber Alert System offers a variety ofinformation for users with varied technical expertiseincluding Technical Cybersecurity Alerts and Bulletins ormore general-interest pieces such as Cybersecurity Alertsand Tips on a variety of cyber-related topics. Seehttp://www.uscert.gov/cas/alldocs.html. Contact US-CERTat info@us-cert.gov, (888) 282-0870.CS&C Technical AssistanceU. S. Computer Emergency Readiness Team (US-CERT)Operations Center Report cybersecurity incidents(including unexplained network failures), the discovery ofmalicious code, and vulnerability information athttps://forms.us-cert.gov/report/. Contact the US-CERTOperations Center at soc@us-cert.gov; (888) 282-0870.Cyber Resiliency Review (CRR) is an assessment offered bythe Cyber Security Evaluation Program to measure andenhance the implementation of key cybersecuritycapacities and capabilities of critical infrastructure and keyresources (CIKR). The purpose of the CRR is to gatherinformation regarding cybersecurity performance fromspecific CIKR in order to gain an understanding of therelationships and impacts of CIKR performance inprotecting critical infrastructure operations. The CRRserves as a repeatable cyber review, while allowing for anevaluation of enterprise-specific cybersecurity capabilities.The results can be used to evaluate a providerindependent of other assessments, used with regionalstudies to build a common perspective on resiliency, andused to examine systems-of-systems (i.e., large anddiverse operating and organizing models). The key goal ofthe CRR is to ensure that core process-based capabilitiesexist, are measureable, and are meaningful as predictorsfor an organization’s ability to manage cyber risk tonational critical infrastructure. For more informationabout the CRR, contact the CSEP program at CSE@dhs.gov.15

Cyber Security Advisors (CSAs) act as principal fieldliaisons in cybersecurity and provide a Federal resource toregions, communities, and businesses. Their primary goalis to assist in the protection of cyber components essentialwithin the Nation’s critical infrastructure and keyresources (CIKR). Equally important is their role insupporting cybersecurity risk management efforts at theState and local homeland security initiatives. CSAs willwork with established programs in State and local areas,such as Protective Security Advisors, FEMA emergencymanagement personnel, and fusion center personnel. Formore information, contact the program at CSE@dhs.gov.Cyber Security Evaluation Program (CSEP) conductsvoluntary cybersecurity assessments across all 18 CIKRSectors, within state governments, and for large urbanareas. CSEP affords CIKR sector participants a portfolio ofassessment tools, techniques, and analytics, ranging fromthose that can be self-applied to those that require expertfacilitation or mentoring outreach. The CSEP, in alignmentwith the DHS National Infrastructure Protection Plan(NIPP), works closely with and coordinates efforts withinternal and external stakeholders to measure keyperformances in cybersecurity management. The CyberResiliency Review is being deployed across all 18 CriticalInfrastructure Sectors (as denoted by DHS), state, local,tribal, and territorial governments. For more information,visit www.dhs.gov/xabout/structure/editorial_0839.shtmor contact the program at CSE@dhs.gov.Cybersecurity Vulnerability Assessments through theControl Systems Security Program (CSSP) provide on-sitesupport to critical infrastructure asset owners by assistingthem to perform a security self-assessment of theirenterprise and control system networks against industryaccepted standards, policies, and procedures. To requeston-site assistance, asset owners may e-mailCSSP@dhs.gov.Industrial Control Systems Technology Assessmentsprovide a testing environment to conduct baseline securityassessments on industrial control systems, networkarchitectures, software, and control system components.These assessments include testing for commonvulnerabilities and conducting vulnerability mitigationanalysis to verify the effectiveness of applied securitymeasures. To learn more about ICS testing capabilitiesand opportunities, e-mail CSSP@dhs.gov.CS&C Programs and ServicesControl Systems Security Program (CSSP) reducesindustrial control system risks within and across all criticalinfrastructure and key resource sectors. CSSP coordinatescybersecurity efforts among Federal, State, local, andTribal governments, as well as industrial control systemowners, operators, and vendors. CSSP provides manyproducts and services that assist the industrial controlsystem stakeholder community to improve theircybersecurity posture and implement risk mitigationstrategies. To learn more about the CSSP, visithttp://www.us-cert.gov/control_systems/ or e-mailCSSP@dhs.gov.Critical Infrastructure Protection – Cyber Security (CIP-CS)leads efforts with public and private sector partners topromote an assured and resilient U.S. cyber infrastructure.Major elements of the CIP-CS program include: managingand strengthening cyber critical infrastructurepartnerships with public and private entities in order toeffectively implement risk management and cybersecuritystrategies, teaming with cyber critical infrastructurepartners in the successful implementation of cybersecuritystrategies, and promoting effective cyber communicationsprocesses with partners that result in a collaborative,coordinated approach to cyber awareness. For moreinformation, contact CIP-CS at cip_cs@dhs.gov.Global Supply Chain Risk Management (GSCRM) Programprovides recommendations to standardize and implementrisk management processes for acquiring information andcommunications technologies (ICT) for the federalgovernment, and processes to reduce the threat of attacksto federal ICT through the supply chain. Your organizationcan help with this initiative by applying sound securityprocedures and executing due diligence to provideintegrity and assurance through the vendor supply chain.For more information, visit http://www.dhs.gov/files/programs/gc_1234200709381.shtm or contact the GlobalSupply Chain Program at Kurt.Seidling@hq.dhs.gov.Cybersecurity and CommunicationsNational Vulnerability Database (NVD) is the U.S.government repository of standards-based vulnerabilitymanagement data represented using the Security ContentAutomation Protocol (SCAP). This data enablesautomation of vulnerability management, securitymeasurement, and compliance. NVD includes databases ofsecurity checklists, security-related software flaws,misconfigurations, product names, and impact metrics.For more information, visit http://nvd.nist.gov/ or contactnvd@nist.gov.SAFECOM Program is a communications program whichprovides research, development, testing, and evaluation,guidance, tools, and templates on interoperablecommunications-related issues to local, Tribal, State, andFederal emergency response agencies. The SAFECOM website provides members of the emergency responsecommunity and other constituents with information andresources to help them meet their communications andinteroperability needs. The site offers comprehensiveinformation on topics relevant to emergency responsecommunications and features best practices that haveevolved from real-world situations. Seehttp://www.safecomprogram.gov, contactSAFECOM@dhs.gov.Software Assurance Program Software Assurance (SwA) isthe level of confidence that software is free fromvulnerabilities, either intentionally designed into thesoftware or accidentally inserted at any time during its lifecycle, and that the software functions in the intendedmanner. Grounded in the National Strategy to SecureCyberspace, the Department of Homeland Security'sSoftware Assurance Program spearheads the developmentof practical guidance and tools and promotes research anddevelopment of secure software engineering, examining arange of development issues from new methods thatavoid basic programming errors to enterprise systems thatremain secure when portions of the system software arecompromised. Resources including articles, webinars,podcasts, and tools can be found at the SwA CommunityResources and Information Clearinghouse located athttps://buildsecurityin.us-cert.gov/swa/. For moreinformation, contact software.assurance@dhs.gov.16

Federal Emergency Management Agency (FEMA)Federal Emergency Management AgencyFEMA’s mission is to support our citizens and first responders to ensure that as a Nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to,recover from, and mitigate all hazards. www.fema.govFEMA Training and EducationAre You Ready? An In-depth Guide to CitizenPreparedness provides a step-by-step approach to disasterpreparedness by walking the reader through how to getinformed about local emergency plans, how to identifyhazards that affect their local area, and how to developand maintain an emergency communications plan anddisaster supplies kits. Other topics include what to dobefore, during, and after each hazard type, includingNatural Hazards, Hazardous Materials Incidents,Household Chemical Emergencies, Nuclear Power Plant,and Terrorism (including Explosion, Biological, Chemical,Nuclear, and Radiological hazards). For more informationvisit www.fema.gov/areyouready or call (800) 480-2520 toorder materials. Questions regarding the Citizen Corpsprogram can be directed to citizencorps@dhs.gov.Center for Domestic Preparedness (CDP) offers severalprograms that are designed for people that haveemergency response and healthcare responsibilities, ormeet the criteria specified in the web site cited below. CDPoffers courses in Chemical, Biological, Radiological,Nuclear, and Explosive (CBRNE) incident response, toxicagent training, healthcare response for mass casualtyincidents, Radiological Emergency Preparedness (REP)Program courses, Field Force Operations, and the NationalIncident Management System (NIMS). CDP offersintegrated training that includes the opportunity to train inthe only live agent training facility dedicated to the civilianresponse community. CDP’s healthcare courses includeexercises in a training hospital dedicated solely topreparedness and response. CDP offers residential trainingat its Anniston, Alabama facility and off-campus trainingthroughout the United States. CDP has an integratedtraining approach that is free of charge to state, local andtribal agencies. Individuals from Federal, Internationalagencies and the private sector are encouraged to attendbut, however, must pay a tuition fee for the courses inaddition to their own transportation and lodging fees. Formore information, see http://cdp.dhs.gov/index.html orcall (866) 213-9553.Community Emergency Response Team (CERT) Thisprogram helps train people to be better prepared torespond to emergency situations in their communities. It isa resource for the private sector to use to ensure itsemployees are prepared for all hazards. Whenemergencies happen, CERT members can give criticalsupport to first responders, provide immediate assistanceto survivors, and organize spontaneous volunteers at adisaster site. CERT members can also help with nonemergencyprojects that help improve the safety of thecommunity. For more information visitwww.citizencorps.gov/cert or contact cert@dhs.gov.FEMA Emergency Management Institute IndependentStudy Program The Emergency Management Institute(EMI) offers self-paced courses designed for people whohave emergency management responsibilities and for thegeneral public. FEMA’s Independent Study Program offerscourses that support the nine mission areas identified bythe National Preparedness Goal: Incident Management,Operational Planning, Disaster Logistics, EmergencyCommunications, Service to Disaster Victims, ContinuityPrograms, Public Disaster Communications, IntegratedPreparedness and Hazard Mitigation. For moreinformation on EMI’s training courses, please visithttp://training.fema.gov/IS/ or contact us (301) 447-1200.FEMA Emergency Management Institute Programs TheEmergency Management Institute (EMI) offers severalprograms that are designed for people who haveemergency management responsibilities or meet thecriteria specified at the web site cited below. The trainingis free of charge, however, individuals from private sectoror contractors to State, local or Tribal governments mustpay their own transportation and lodging fees. EMI has anintegrated training approach and we encourage individualsfrom private sector to participate in our courses. EMI’sprograms include, but are not limited to the MasterTrainer Program, Master Exercise Practitioner Program,Professional Development Series, Applied Practices Seriesand FEMA’s Higher Education Program. For moreinformation, see http://www.training.fema.gov/Programs/or call (301) 447-1286.FEMA Learning Resource Center (LRC) provides currentinformation and resources on fire, emergencymanagement and other all-hazards subjects. With itscollection of more than 180,000 books, reports,periodicals, and audiovisual materials, the LRC houses themost extensive collection of fire service literature in theUnited States. Internet users may access the LRC's OnlinePublic Access Catalog to perform literature searches anddownload over 17,000 documents. The LRC's collection ofbooks and research reports may also be accessed byrequesting interlibrary loan through a local library. Formore information visit http://www.lrc.fema.gov or contactthe program via phone (800) 638-1821 or by e-mailnetclrc@dhs.gov.U.S. Fire Administration’s National Fire Academy TrainingPrograms enhance the ability of fire and emergencyservices and allied professionals to deal more effectivelywith fire and related emergencies. NFA offers courses inthe following subject areas: Arson Mitigation, EmergencyMedical Services, Executive Development, Fire Prevention:Management, Fire Prevention: Public Education, FirePrevention: Technical, Hazardous Materials, IncidentManagement, Management Science, Planning andInformation Management and Training Programs. NFAoffers residential training at its Emmitsburg, Marylandfacility and off-campus training throughout the UnitedStates, as well as online self-study courses free of charge.For more information, see http://www.usfa.dhs.gov/nfa/index.shtm or call (301) 447-1000.17

First Responder Training & Exercise Integration aredelivered in the following formats: Resident – Instructorledclassroom training is provided at a training facility;Mobile – Also referred to as non-resident, mobile trainingcan be performed by FEMA funded instructors at anylocation; Web-Based – Web-based or ‘online’ training isdone via the internet and is often self-paced (noinstructor); or Indirect – Indirect training includes trainingcourses taught by instructors (non FEMA or trainingpartner staff) that have completed ‘Train the Trainer’courses. For more information, visitwww.firstrespondertraining.gov or contact the programvia phone (800) 368-6498 or e-mail askCSID@dhs.gov.FEMA Alerts and NewslettersFEMA Private Sector E-alert The FEMA Private SectorDivision, Office of External Affairs, publishes periodic e-alerts providing timely information on topics of interest toprivate sector entities. The FEMA Private Sector WebPortal aggregates FEMA’s online resources for the privatesector. Content includes best practices in public-privatepartnerships, weekly preparedness tips, links to trainingopportunities, planning and preparedness resources,information on how to do business with FEMA, and more.For more information visit www.fema.gov/privatesector orsign up for the alert at FEMA-Private-Sector-Web@dhs.gov.Citizen Corps E-mail Alerts provide weekly CommunityPreparedness news and events from various departmentsof the federal government and our national Citizen Corpspartners and affiliates. For more information, visitwww.citizencorps.gov or sign up for the alert atcitizencorps@dhs.gov.FEMA PublicationsFEMA Library is a searchable web-based collection of allpublicly accessible FEMA information resources, includingthousands of CDs, DVDs, audio tapes, disability resources,posters, displays, brochures, guidance, policy papers,program regulations, guidelines, and forms. Users cansearch the collection by Subject, Audience Categoryincluding categories specific to private sector audiences,Hazard Type and other categories. For more information,visit http://www.fema.gov/library/ or call (800) 480-2520.FEMA Programs and ServicesCommunity Preparedness – Citizen Corps is FEMA'sgrassroots strategy to bring together government andcommunity leaders to involve citizens in all-hazardsemergency preparedness and resilience. Citizen Corpsasks each individual to embrace the personal responsibilityto be prepared; to get training in first aid and emergencyskills; and to volunteer to support local emergencyresponders, disaster relief, and community safety. Thereare currently 2,433 Councils which serve over 227 millionpeople or 80% of the total U.S. population. For moreinformation on how you can participate, e-mailcitizencorps@dhs.gov or visit www.citizencorps.gov.Donations and Volunteers Information FEMA offersinformation on the best way to volunteer and donateduring disaster response and recovery. For moreinformation, see www.fema.gov/donations.DisasterAssistance.gov DisasterAssistance.gov is a secure,user-friendly U.S. government web portal thatconsolidates disaster assistance information in one place.If you need assistance following a presidentially declareddisaster that has been designated for individual assistance,you can now to go to www.DisasterAssistance.gov toregister online. Local resource information to help keepcitizens safe during an emergency is also available.Currently, 17 U.S. government agencies, which sponsoralmost 60 forms of assistance, contribute to the portal.For web site technical assistance, contact (800) 745-0243.The Emergency Lodging Assistance Program providesprompt lodging payments for short term stays in the eventof a declared disaster. The program is administered byCorporate Lodging Consultants, a federal governmentcontractor and the largest outsourced lodging servicesprovider in North America. For more information, seehttp://ela.corplodging.com/programinfo.php, contactfemahousing@corplodging.com, or call (866) 545-9865.Federal Emergency Management AgencyThe Emergency Food and Shelter National Board Programwas created in 1983 to supplement the work of local socialservice organizations within the United States, bothprivate and governmental, to help people in need ofemergency assistance. This collaborative effort betweenthe private and public sectors has provided over $3.4billion in Federal funds during its 27-year history. Formore information, visit http://www.efsp.unitedway.org/.The FEMA Industry Liaison Program is a point-of-entry forvendors seeking information on how to do business withFEMA during disasters and non-disaster periods of activity.The program coordinates vendor presentation meetingsbetween vendors and FEMA program offices, establishesstrategic relationships with vendor-supporting industrypartners and stakeholders, coordinates Industry Days,conducts market research, responds to informalCongressional requests, and performs vendor analysisreporting. Vendors interested in doing business withFEMA should take the following steps: Register in theCentral Contractor Registration (CCR) at www.ccr.gov,contact the FEMA Industry Liaison Program athttp://www.fema.gov/privatesector/industry/index.shtm,or call the Industry Liaison Support Center at(202) 646-1895.FEMA Flood Map Assistance Center (FMAC) providesinformation to the public about National Flood InsuranceProgram rules, regulations, and procedures. The FMAC isoften the first point of contact between FEMA and variousflood map users. The FMAC's goal is to provide theappropriate information to callers to help themunderstand the technical issues involved in a particularsituation. In addition to taking incoming telephone calls,Map Specialists respond to mapping-related e-mailinquiries, and also review and process Letter of MapAmendment (LOMA), Letter of Map Revision Based on Fill(LOMR-F), and Letter of Determination Review (LODR)requests. There are available resources forEngineers/Surveyors, Insurance Professionals and Lenders,Floodplain Managers. For more information, call (877)FEMA-MAP (877-336-2627) or e-mailFEMAMapSpecialist@riskmapcds.com.FEMA Regulatory Materials FEMA publishes itsregulations, containing FEMA’s procedures and18

equirements on the public, in Title 44 of the Code ofFederal Regulations (CFR). These regulations are typicallyopen for public comment before they go into effect. Thepublic can access the regulations that are currently ineffect electronically, by selecting Title 44 from the dropdown menu at http://ecfr.gpoaccess.gov/cgi/t/text/textidx?c=ecfr&tpl=%2Findex.tpl.The public can submit andview comments submitted by other individuals atwww.regulations.gov. For more information on Federalagency rulemaking, visit www.reginfo.gov or to contactFEMA regulatory officials e-mail FEMA-RULES@dhs.gov.FEMA Small Business Program Small business vendors arerouted to the FEMA Small Business Analyst for notification,support and processing. Small Business inquires can besent to FEMA-SB@dhs.gov.U.S. Fire Administration (USFA) Fire Prevention andSafety Campaigns delivers fire prevention and safetyeducation programs to reduce the loss of life from firerelatedhazards, particularly among the very young andolder adults. The campaigns encourage Americans topractice fire safety and to protect themselves and theirfamilies from the dangers of fire. In addition, they providededicated support to public fire educators and the mediato facilitate community outreach to targeted audiences.For more information, visit http://www.usfa.dhs.gov/campaigns/ or call (301) 447-1000.U.S. Fire Administration Publications encourageAmericans including private sector constituents to practicefire safety and protect themselves and their families fromthe dangers of fire. Order online athttp://www.usfa.dhs.gov/applications/publications/ orcontact the U.S Fire Administration via e-mail, usfapublications@dhs.govor phone, (800) 561-3356.Freight Rail Security Grant Program funds freight railroadcarriers and owners and officers of railroad cars to protectcritical surface transportation infrastructure from acts ofterrorism, major disasters and other emergencies. Formore information, visit http://www.fema.gov/government/grant/ or contact the program by e-mail,askcsid@dhs.gov or phone, (800) 368-6498.Intercity Bus Security Grant Program provides funding tocreate a sustainable program for the protection of intercitybus systems and the traveling public from terrorism. Theprogram seeks to assist operators of fixed-route intercityand charter bus services in obtaining the resourcesrequired to support security measures such as enhancedplanning, facility security upgrades and vehicle and driverprotection. For more information, visithttp://www.fema.gov/government/grant/ or contact theprogram at askcsid@dhs.gov or (800) 368-6498.Intercity Passenger Rail Grant Program creates asustainable, risk-based effort to protect critical surfacetransportation infrastructure and the traveling public fromacts of terrorism, major disasters and other emergencieswithin the Amtrak rail system. For more information visithttp://www.fema.gov/government/grant/ or contact theprogram at askcsid@dhs.gov or (800) 368-6498.National Dam Safety Program Led by FEMA, the NationalDam Safety Program (NDSP) is a partnership of the States,Federal agencies, and other stakeholders to encourageindividual and community responsibility for dam safety.Since the inception of the NDSP in 1979, FEMA hassupported a strong, collaborative training program fordam safety professionals and dam owners. With NDSPtraining funds, FEMA has been able to expand existingtraining programs, begin new initiatives to keep pace withevolving technology, and enhance the sharing of expertisebetween the federal and state sectors. For moreinformation, visit http://www.fema.gov/plan/prevent/damfailure/ndsp.shtm or http://www.damsafety.org/.National Incident Management System (NIMS) provides asystematic, proactive approach to guide departments andagencies at all levels of government, nongovernmentalorganizations, and the private sector to work seamlessly toprevent, protect against, respond to, recover from, andmitigate the effects of incidents, regardless of cause, size,location, or complexity, in order to reduce the loss of lifeand property and harm to the environment. Web site:www.fema.gov/nims. Questions regarding NIMS should bedirected to FEMA-NIMS@dhs.gov or (202) 646-3850.National Response Framework (NRF) is a guide to how theNation conducts all-hazards response. It is built uponFederal Emergency Management Agencyscalable, flexible, and adaptable coordinating structures toalign key roles and responsibilities across the Nation,linking all levels of government, nongovernmentalorganizations, and the private sector. It is intended tocapture specific authorities and best practices formanaging incidents that range from the serious but purelylocal, to large-scale terrorist attacks or catastrophicnatural disasters. For more information, visithttp://www.fema.gov/nrf.National Flood Insurance Program focuses on FloodInsurance, Floodplain Management and Flood HazardMapping. Nearly 20,000 communities across the U.S. andits territories participate in the NFIP by adopting andenforcing floodplain management ordinances to reducefuture flood damage. In exchange, the NFIP makesFederally-backed flood insurance available tohomeowners, renters, and business owners in thesecommunities. See www.floodsmart.gov Flood insuranceagents interested in the program please visitwww.agents.floodsmart.gov or e-mailasktheexpert@riskmapcds.com.Nonprofit Security Grant Program provides fundingsupport for target-hardening activities to nonprofitorganizations that are at high risk of a terrorist attack andare located within one of the specific UASI-eligible urbanareas. It is also designed to promote coordination andcollaboration in emergency preparedness activities amongpublic and private community representatives, State andlocal government agencies, and Citizen Corps Councils.For more information, visit http://www.fema.gov/government/grant/nsgp or contact the program by e-mail,askcsid@dhs.gov or phone, (800) 368-6498.Port Security Grant Program is a sustainable, risk-basedeffort to protect critical port infrastructure from terrorism,particularly attacks using explosives and non-conventionalthreats that could cause major disruption to commerce.The PSGP provides grant funding to port areas for theprotection of critical port infrastructure from terrorism.This program is primarily intended to assist ports inenhancing maritime domain awareness; enhancing riskmanagement capabilities to prevent, detect, respond toand recover from attacks involving improvised explosivedevices, Chemical, Biological, Radiological, Nuclear,19

Explosive, and other non-conventional weapons; providingtraining and exercises; and Transportation WorkerIdentification Credential implementation. For moreinformation, visit http://www.fema.gov/government/grant/ or contact the program by e-mail,askcsid@dhs.gov or phone, (800) 368-6498.QuakeSmart is designed to encourage business leadersand owners in areas of the U.S. that are at risk fromearthquakes to take actions that will mitigate damage totheir businesses, provide greater safety for customers andemployees, and speed recovery in the event of anearthquake. The goal of QuakeSmart is to build awarenesswithin the business community of the risk and to educatebusinesses, particularly small and emerging businesses, onthe relatively simple things they can do to reduce ormitigate the impact of earthquakes, and supportcommunity preparedness. Business leaders and ownersinterested in finding out how to reduce or mitigate theimpact of earthquakes on their business should visitwww.quakesmart.org.Ready Business The U.S. Department of HomelandSecurity and the Advertising Council launched the ReadyBusiness Campaign in September 2004. This extension ofthe successful Ready Campaign, Ready Business helpsowners and managers of small- and medium-sizedbusinesses prepare their employees, operations and assetsin the event of an emergency. For free tools andresources, including how to create a business emergencyplan, please visit www.ready.gov.Radiological Emergency Preparedness Program (REP)Program helps to secure the health and safety of citizensliving around commercial nuclear power plants. REP isresponsible for reviewing and approving all communityradiological emergency plans. The REP program is a leaderin areas of policy guidance, planning, training, publiceducation and preparedness for nuclear power plants.For over three decades, local and state responders haverelied on REP’s leadership to correct preparedness plans,monitor rigorous training regimens and support effectiveperformance in the unlikely event of a radiologicalemergency. For more information, visithttp://www.fema.gov/hazard/nuclear/index.shtm.Technical Assistance (TA) Program seeks to build andsustain capabilities through specific services and analyticalcapacities through the development, delivery, andmanagement of TA services that support the fourhomeland security mission areas (i.e. prevention,protection, response, and recovery), in addition tohomeland security program management. TA is offered toa wide variety of organizations and grantees through anextensive menu of services responsive to nationalpriorities. To best accommodate the wide variety of TAneeds and deliverables, three levels of TA are provided.Level I/II services can be made available to private sectororganizations and includes general information, models,templates, and samples. Level III services, available toprivate sector organizations who may be DHS grantees,provides onsite support via workshops and interactionbetween TA providers and recipients. For moreinformation, visit http://www.fema.gov/about/divisions/pppa_ta.shtm or contact (800) 368-6498 or e-mail FEMA-TARequest@fema.gov.Transit Security Grant Program is a sustainable, risk-basedeffort to protect critical surface transportationinfrastructure and the traveling public from acts ofterrorism, major disasters, and other emergencies. Formore information, visit http://www.fema.gov/government/grant/ or contact the program by e-mail,askcsid@dhs.gov or phone, (800) 368-6498.Tornado Safety Initiative assesses building damages andidentifies lessons learned after tornadoes occur; fundsresearch on shelter design and construction standards;develops best practices and technical manuals on saferooms and community shelters; and produces publiceducation materials on tornado preparedness andresponse. FEMA produces technical manuals forengineers, architects, building officials, and prospectiveshelter owners on the design and construction of saferooms and community shelters. For more information,visit http://www.fema.gov/plan/prevent/saferoom/index.Unified Hazard Mitigation Assistance (HMA) GrantPrograms present a critical opportunity to reduce the riskto individuals and property from natural hazards whilesimultaneously reducing reliance on Federal disasterfunds. While the statutory origins of the programs differ,Federal Emergency Management Agencyall share the common goal of reducing the risk of loss oflife and property due to natural hazards. HMA programsare subject to the availability of appropriation funding orfunding based on disaster recovery expenditures, as wellas any directive or restriction made with respect to suchfunds. HMA programs include Hazard Mitigation GrantProgram, Pre-Disaster Mitigation program, FloodMitigation Assistance program, Repetitive Flood Claims(RFC) program and Severe Repetitive Loss program. Seewww.fema.gov/government/grant/hma/index.shtm.20

U.S. Immigration and Customs EnforcementU.S. Immigration and Customs Enforcement (ICE)U.S. Immigration and Customs Enforcement (ICE) is the largest investigative agency in the U.S. Department of Homeland Security (DHS). Formed in 2003 as part of the federal government'sresponse to the 9/11 attacks, ICE's mission is to protect the security of the American people and the homeland by vigilantly enforcing the nation's immigration and customs laws. ICE combinesinnovative investigative techniques, new technological resources and a high level of professionalism to provide a wide range of resources to the public and to our Federal, State and local lawenforcement partners. www.ice.govForced Labor Resources The ICE Office of InternationalAffairs investigates allegations of forced labor in violationof the Tariff Act of 1930 (Title 19 USC §1307). To requestmore information or a copy of A Forced Child LaborAdvisory booklet and brochure, please contact:ice.forcedlabor@dhs.gov. When contacting ICE to reportinstances of forced labor, please provide as much detailedinformation and supporting documentation as possible,including the following: a full statement of the reasons forthe belief that the product was produced by forced laborand that it may be or has been imported to the UnitedStates; a detailed description of the product; all pertinentfacts known regarding the production of the merchandiseabroad. For the location of ICE foreign offices, go to theICE web site at http://www.ice.gov, click About Us, clickOffice of International Affairs and select your country. ICEmaintains a 24/7 hotline at (866) DHS-2-ICE.Human Rights Violators and War Crimes Center has amission to protect the public by targeting war criminalsand those who violate human rights, including violatorsliving both domestically and abroad. The assigned staff ofICE investigators and intelligence analysts dedicated to theCenter work with governmental and non-governmentalagencies. They accept tips and information from thosewho report suspected war criminals and human rightsviolators. Individuals seeking to report these abuses ofhuman rights may contact the Center atHRV.ICE@DHS.GOV.Human Trafficking: “Hidden in Plain Sight” is the ICEhuman trafficking public outreach campaign thatheightens awareness of human trafficking throughannouncements via billboards and posters on publictransportation, bus stops and in businesses. The Hidden inPlain Sight campaign provides critical human traffickinginformation to the public and gives people a method forreporting suspected human trafficking activity. ICE’s Officeof Investigations (OI) designed a one-minute video PublicService Announcement (PSA), which is a broadcastmessage used for public outreach. ICE uses the PSAduring presentations to provide information to the generalpublic and human trafficking-related organizations. ThePSA is accessible to the public via the ICE Web site atwww.ice.gov and it is also distributed to the public on DVDduring training and presentations worldwide. See theflash video at http://www.ice.gov/flashmovie/human-trafficking/plain-sight.htm.Human Trafficking: Indicators Pamphlet is currentlyproduced in English, Spanish, and Portuguese and isdistributed during presentations and trainings worldwide.See http://www.ice.gov/pi/news/factsheets/humantrafficking.htm.Human Trafficking: Awareness Resources ICE is theprimary agency within the Department of HomelandSecurity that fights human trafficking. Trafficking inPersons (TIP) is a modern day form of slavery. Humantrafficking is defined by Section 103 of the TraffickingVictims Protection Act of 2000 as ‘(A) sex trafficking inwhich a commercial sex act is induced by force, fraud, orcoercion, or in which the person induced to perform suchact has not attained 18 years of age; or (B) therecruitment, harboring, transportation, provision, orobtaining of a person for labor or services, through the useof force, fraud, or coercion for the purpose of subjectionto involuntary servitude, peonage, debt bondage, orslavery. ICE is committed to a victim-focused approach totrafficking investigations that places equal importance onprotecting the victims and prosecuting the traffickers. Partof this strategy includes an aggressive public outreachcampaign to raise awareness of the issue and provide amechanism for the public to report suspected traffickingactivity. ICE also conducts continuous outreach andtraining to U.S. and foreign law enforcement, nongovernmentaland international organizations, in order toprovide awareness and the latest investigative techniquesand victim assistance practices. The public is encouragedto report all suspicious activity to ICE at (866) DHS-2ICE (1-866-347-2423). Informational material on humantrafficking is produced in a variety of languages, and isavailable to law enforcement, NGOs and includes thefollowing: a public service announcement; humantrafficking brochure; human trafficking indicator walletcards; and human trafficking indicators for lawenforcement brochure. See http://www.ice.gov/pi/investigations/publicsafety/humantrafficking.htm.Human Trafficking: Trafficking in Persons (TIP) Card ICEcurrently distributes human trafficking material, known asthe human trafficking in persons (TIP) card. This plasticbusiness card helps distinguish between the crime ofhuman trafficking versus the crime of human smuggling,listing indicators of each as the two crimes are oftenconfused. The TIP card includes the ICE telephone numberfor individuals to call for guidance or to report suspiciousactivity. The TIP card is currently produced in 17 differentlanguages. To request the TIP card, contact your local ICEoffice. The TIP cards are also distributed duringpresentations and training offered worldwide. For moreinformation visit the ICE Web site at www.ice.gov. For ICEprincipal field offices across the country, seehttp://www.ice.gov/about/investigations/contact.htm.ICE LINK Portal The ICE National Incident Response Unit(NIRU) for incident awareness, continuity of operations,exercises, incident response, special event coordinationand many other homeland security requirementsadministers a web-based communications andcollaboration platform called the ICE LINK Portal. The ICELINK Portal is a robust, sensitive but unclassified,information-sharing network used as a force multiplier toenhance coordination with Federal, State, local and Tribal21

priorities. ICE LINK Portal users include federal agencies,fusion centers, military components, Interpol and theintelligence community. Additionally, the ICE LINK Portalcan be used for Critical Infrastructure and Key Resources(CI/KR) first responder personnel in the private sector inthe event of a national crisis or incident. For moreinformation and/or assistance, contact NIRU atniru@dhs.gov.ICE Mutual Agreement between Government andEmployers (IMAGE) Program is a joint government andprivate sector voluntary initiative that enhances employercompliance and corporate due diligence through trainingand sharing best practices regarding hiring practices. Thegoal of IMAGE is for the government to work withemployers to develop a more secure and stable workforceand restore the integrity of the U.S. immigration system.More information can be found at ICE’s Web site atwww.ice.gov/image. Contact: IMAGE@dhs.gov or SectionChief Adam Wilson at (202) 732-3064.ICE Office of Public Affairs (ICE OPA) is dedicated tobuilding understanding and support for the agency'smission through outreach to DHS employees, the mediaand the general public. ICE OPA is headquartered atPotomac Center North (PCN), 500 12th St. SW, inWashington, D.C. ICE field public affairs officers arelocated thoughout the country and are responsible forregional media relations in specific geographic areas. Formore information, see http://www.ice.gov or contactPublicAffairs.IceOfficeOf@dhs.gov, (202) 732-4242.ICE Privacy Office sustains privacy protections and thetransparency of government operations while supportingthe ICE mission. The ICE Privacy Office ensures that thePrivacy Impact Assessments and System of RecordsNotices complies with key federal privacy laws andpolicies. Members of the public can contact the PrivacyOffice with concerns or complaints regarding their privacyin regard to the mission of ICE. See http://www.ice.gov/about/privacyoffice/contact.htm. For more information,contact ICEPrivacy@dhs.gov, (202) 732-3300.ICE Tip-Line is a 24/7 toll free number enabling the publicto report violations of customs and immigration laws,sexual and economic exploitation of children and adults,threats to national security and other activities consideredillegal or suspicious in nature. Please assist DHS inmaintaining the security and integrity of the nation byreporting illegal activity. More information regarding ICEprograms can be found at the ICE Web sitehttp://www.ice.gov or http://www.ice.gov/pi/topics/index.htm or by calling (866) DHS-2ICE (1-866-347-2423)or outside the United States: +1 (877) 347-2423.ICE Victim Assistance Program (VAP) provides informationand assistance to human trafficking victims. The VAPprovides information about post-correctional release orremoval of criminal aliens from ICE custody. The VAPprovides brochures for victims of trafficking and its victimnotification program. To request copies of the brochures,please contact the VAP at (866) 872-4973.The National Intellectual Property Rights (IPR)Coordination Center is the federal government’s centralpoint of contact in the fight against IPR violators and theflow of counterfeit goods into the United States since2000. The new center in Northern Virginia is the high-techhome of a partnership between government, privateindustry and law enforcement communities. Moreinformation can be found at http://www.ice.gov/pi/iprctr/index.htm. Report an IPR violation at http://www.ice.gov/partners/cornerstone/ipr/IPRForm.htm or contact the IPRCenter at (866) IPR-2060 or (866) 477-2060.Money Laundering and Operation Cornerstone U.S.Immigration and Customs Enforcement (ICE) recognizesthat the private sector represents America’s first line ofdefense against money laundering. In OperationCornerstone, the ICE Office of Investigations reaches outto the U.S. business community, along with State andFederal agencies to combat financial and trade crimes.Operation Cornerstone identifies and eliminatesvulnerabilities within the U.S. financial, trade andtransportation sectors--vulnerabilities that criminal andterrorist organizations could exploit to finance their illicitoperations and avoid being detected by law enforcement.U.S. Immigration and Customs EnforcementThe ICE Financial Programs/Cornerstone Unit publishes theCornerstone Report, a quarterly newsletter. This reportprovides current trends and financial crimes identified bylaw enforcement and the private sector. To subscribe tothe Cornerstone Report or for more information visit:www.ice.gov/cornerstone. Report suspicious activity bycalling (866) DHS-2-ICE.Project Shield America (PSA) is the first line of defenseagainst those who compromise U.S. national security byviolating export laws, sanctions and embargoes.Specifically, ICE’s Counter-Proliferation Investigations Unitreaches out to applicable high-tech industries to monitorweapons of mass destruction and their components thatare potential targets for illegal trafficking. Through PSA,ICE works in partnership with U.S. Customs and BorderProtection (CBP) and U.S. companies that manufacture,sell or export strategic technology and munitions. Seehttp://www.ice.gov/doclib/investigations/pdf/cpi_brochure.pdf (pdf 192 KB). For additional information, pleasecontact ICE Headquarters, PSA Program Manager at ICEHeadquarters at (202) 732-3765 or (202) 732-3764.Report suspicious activity at the ICE tip line (866) DHS-2-ICE (1-866-347-2423).Student and Exchange Visitor Program (SEVP) wasestablished in 2003 as the Department of HomelandSecurity’s front line effort to ensure that the student visasystem is not exploited by those wishing to do harm to theUnited States. SEVP’s key tool in this effort is the Studentand Exchange Visitor Information System (SEVIS), a webbasedinformation management system that allows ICE tomonitor the status of non-immigrant student andexchange visitors in the United States. SEVP collects,maintains and provides the information so that onlylegitimate foreign students or exchange visitors gain entryto the United States. The result is an easily accessibleinformation system that provides timely information tothe Department of State, U.S. Customs and BorderProtection, U.S. Citizenship and Immigration Services, andICE. For more information, visit http://www.ice.gov/sevis/.For inquiries by phone, call the SEVP Response Center at(703) 603-3400 or via e-mail at: SEVIS.Source@DHS.gov.22

Infrastructure ProtectionOffice of Infrastructure Protection (IP)From energy systems that power our neighborhoods, to transportation networks that move us around our communities and the country, to facilities that provide our families with safe drinkingwater, critical infrastructure and key resources (CIKR) impact nearly every aspect of our daily lives. In short, CIKR is an umbrella term referring to the assets of the United States essential to thenation's security, public health and safety, economic vitality, and way of life. CIKR is divided into 18 separate sectors, as diverse as agriculture and food, emergency services, and cyber networks.Because this critical infrastructure provides our country with the enormous benefits and services and opportunities on which we rely, we are very mindful of the risks posed to CIKR by terrorists,pandemic diseases and natural disasters. At the Department of Homeland Security, we know that these threats can have serious effects, such as cutting populations off from clean water, power,transportation, or emergency supplies. Secretary Napolitano is working to raise awareness about the importance of our nation's critical infrastructure and to strengthen our ability to protect it. TheDepartment oversees programs and resources that foster public-private partnerships, enhance protective programs, and build national resiliency to withstand natural disasters and terrorist threats.www.dhs.gov/criticalinfrastructureIP Training and EducationActive Threat Recognition for Retail Security Officers This85-minute presentation produced by the Office forBombing Prevention is split into easy to understandmodules and uses specific foreign and domestic casestudies to explain lessons learned and to discuss specificconsiderations for retail and shopping centers. Thetraining discusses signs of criminal and terrorist activity;types of surveillance; and suspicious behavioral indicators.The presentation is available with guest log-in capabilitieson the DHS Homeland Security Information Network(HSIN). To access the presentation, please register at:https://connect.hsin.gov/attrrso/event/registration.htmlAfter submitting the short registration information toinclude setting a password of your choice, you will receivean e-mail confirmation with instructions for logging in toview the material. For more information, contact theCommercial Facilities Sector-Specific Agency atCFSteam@hq.dhs.gov.Bomb Event Management Web Training is a 60-minuteonline session produced by the Office for BombingPrevention that provides an overview of risks and riskmitigation considerations related to improvised explosivedevices (IED) threats and planning. This web training isavailable to vetted private sector critical infrastructureowners and operators with a demonstrated need to knowthrough the Homeland Security Information Network-Critical Sectors (HSIN-CS) (https://cs.hsin.gov/) onlinesecure portal. For more information, contact theCommercial Facilities Sector-Specific Agency atCFSteam@hq.dhs.gov.Bombing Prevention Workshop is a one-day workshop,intended for regional level public and private stakeholdersand planners from emergency management, security, andlaw enforcement, designed to enhance the effectiveness inmanaging a bombing incident. This workshop reviews thecurrent development of strategies and brings togetherbest practices from regions across multiple localities,disciplines and levels of government. The guided scenariodiscussion establishes the foundation for the stakeholderswithin the region to implement a Bombing PreventionPlan. This workshop can accommodate up to 50participants. To request training contact the DHS Office forBombing Prevention at OBP@dhs.gov, (703) 235-5723.Chemical Sector Explosive Threat Awareness TrainingProgram The Chemical Sector-Specific Agency (SSA) isoffering a series of one day vehicle borne improvisedexplosive device (VBIED) training sessions to chemicalfacility security officers. This course is offered in sixlocations in FY10 (Dallas, Orlando, New Orleans, St. Louis,Seattle, and Buffalo). Contact the Chemical SSA for moreinformation ChemicalSector@dhs.gov.Counterterrorism Protective Measures Course is a twodaycourse designed to enhance Commercial Sectorawareness on how to devalue, detect, deter, and defendfacilities from terrorism, by providing the knowledge andskills necessary in understanding common vulnerabilitiesand employing effective protective measures. TheProtective Measures Course includes lessons learned andindustry best practices in mitigating terrorist attacks. Itserves as a follow-up to the Soft Target Awareness Course,focusing more on implementation than awareness. Thiscourse can accommodate 35 participants. To requesttraining, contact the DHS Office for Bombing Prevention,OBP@dhs.gov, (703) 235-5723.Critical Infrastructure and Key Resources (CIKR) LearningSeries features one-hour infrastructure protection (IP)Web-based seminars on current topics and issues ofinterest to CIKR owners and operators and keygovernment partners. Over 5,000 partners/stakeholdershave registered for the Learning Series since its inceptionin August, 2008. The list serve for this series includes morethan 27,000 interested individuals. Seehttp://www.dhs.gov/files/programs/gc_1231165582452.shtm. For more information, contactIP_Education@hq.dhs.gov.Critical Infrastructure and Key Resources (CIKR) TrainingModule provides an overview of the NationalInfrastructure Protection Plan (NIPP) and CIKR Annex tothe National Response Framework. The module wasdeveloped for inclusion in the FEMA Integrated EmergencyManagement and other incident management relatedcourses. This document is available upon request inPowerPoint format with instructor and participant guidesand can be easily integrated into existing trainingprograms. A Spanish version is also available. To requestthe training module, contact IP_Education@hq.dhs.gov.DHS/Commercial Facilities Training Resources Guidepamphlet was developed to promote classroom andindependent study programs for DHS partners and privatesector stakeholders that build functional skills for disasterresponse effectiveness. Subject matter includescybersecurity, weapons of mass destruction, and naturaldisaster planning. Available on request, contact the23

Commercial Facilities Sector-Specific Agency atCFSteam@hq.dhs.gov.DHS Retail Video: "What's in Store - OrdinaryPeople/Extraordinary Events" is a multimedia trainingvideo for retail employees of commercial shopping venuesalerting them to the signs of suspicious behavior in theworkplace that might lead to a catastrophic act. Seehttp://www.dhs.gov/multimedia/dhs_retail_video.wmv.For more information, contact the Commercial FacilitiesSector-Specific Agency at CFSteam@hq.dhs.gov.DHS Training Video “Check It!: Protecting Public Spaces”is a training video for front line event staff at large publicvenues. The video demonstrates the proper proceduresfor conducting bag searches and recognizing suspiciousbehavior at public gathering spaces like sports venues. Thevideo is available for viewing and download athttp://www.dhs.gov/files/programs/gc_1259859901230.shtm#4 or by contacting the Commercial Facilities Sector-Specific Agency at CFSTeam@hq.dhs.gov.Emergency Services Sector Training Catalog describespublic and private resources and programs that areapplicable to first responders. Printed catalogs areavailable by contacting the Emergency Services Sector-Specific Agency ESSTeam@hq.dhs.gov.Improvised Explosive Device (IED) Awareness / BombThreat Management Workshop IED attacks remain theprimary tactic for bombers, terrorists, and criminalsseeking relatively uncomplicated, inexpensive means forinflicting mass casualties and maximum damage. Thisfour-hour presentation is designed to enhance andstrengthen the participant’s knowledge, skills, and abilitiesin relation to the threat of IEDs. The informationpresented outlines specific practices associated with BombThreat Management including IED awareness, explosiveincidents, and bombing prevention. This workshop isdesigned to provide two four-hour sessions, morning andafternoon, with 50 participants for each session. Torequest training, contact the DHS Office for BombingPrevention at OBP@dhs.gov, (703) 235-5723.Improvised Explosive Device (IED) Awareness WebTraining This 60-minute IED Awareness Web Training,produced by the Office for Bombing Prevention and similarto the IED Awareness Course, is designed to enhance andstrengthen the participant’s knowledge, skills, and abilitiesin relation to the threat of IEDs. Topics addressed duringthe web training include the use of IEDs as a popularterrorist attack method; types of explosives and explosiveeffects; construction, components, and categories of IEDs;and IED related safety measures. This web training isavailable to vetted private sector critical infrastructureowners and operators with a demonstrated need to knowthrough the Homeland Security Information Network-Critical Sectors (HSIN-CS) (https://cs.hsin.gov/) onlinesecure portal. For more information, contact theCommercial Facilities Sector-Specific Agency atCFSteam@hq.dhs.gov.Improvised Explosive Device (IED) Search ProceduresWorkshop This 8-hour Workshop, consisting of lectureand practical exercises, is designed for security personneland facility managers of sites hosting any event thatrequires increased IED security preparedness. Theinformation provided during the Workshop focuses ongeneral safeties used for specialized explosives searchesand sweeps, and can be tailored to meet the requirementsfor supporting any event. The Workshop canaccommodate 25 participants. To request training, contactthe DHS Office for Bombing Prevention: OBP@dhs.gov,(703) 235-5723.Independent Study Course IS-821 “Critical Infrastructureand Key Resources (CIKR) Support Annex” provides anintroduction to the CIKR Support Annex to the NationalResponse Framework. See http://training.fema.gov/emiweb/is/is821.asp, for more information, contactIP_Education@hq.dhs.gov.Independent Study Course IS-860.a NationalInfrastructure Protection Plan (NIPP) presents anoverview of the NIPP. The NIPP provides the unifyingstructure for the integration of existing and future CIKRprotection and resiliency efforts into a single nationalprogram. This course has been updated to align with theNIPP that was released in 2009. Classroom materials arealso available for this course. For more information, visithttp://training.fema.gov/emiweb/is/is860a.asp or contactIP_Education@hq.dhs.gov.Infrastructure ProtectionIndependent Study Course IS-870: Dams Sector: CrisisManagement Overview is web-based training focused oninformation provided within the Dams Sector CrisisManagement handbook. See http://training.fema.gov/EMIWeb/IS/IS870.asp. For more information, contact theDams Sector-Specific Agency, dams@dhs.gov.Integrated Common Analytical Viewer (iCAV) Web-basedTraining provides instruction on the use of the iCAV NextGeneration geospatial visualization tool, including accessand use of DHS geospatial resources and data. Users areguided through system “buttonology” to gain a feel for thetypes of imagery, infrastructure, and situational awarenessdata available through iCAV Next Generation, as well assome of the analytical tools that users can leverage tounderstand infrastructure in a domestic response context.More information on iCAV Next Generation is available athttp://www.dhs.gov/icav, and the training itself isavailable at http://www.jsrts.org/dhs/icav.Private Sector Counterterrorism Awareness Workshop isa one-day workshop designed to improve the knowledgeof private sector security professionals by providingexposure to key elements of soft target awareness,surveillance detection, and improvised explosive device(IED) recognition. The workshop’s training materialsenhance and reinforce participants’ knowledge, skills, andabilities related to preventing, protecting against,responding to, and recovering from terrorist threats andincidents. The workshop outlines specificcounterterrorism awareness and prevention actions thatreduce vulnerability and mitigate the risk of domesticterrorist attacks. This workshop can accommodate 100 to250 participants. To request training contact the DHSOffice for Bombing Prevention, OBP@dhs.gov at (703)235-5723.Soft Target Awareness Course is designed to enhanceindividual and organizational awareness of terrorism andhelp facilitate information sharing at commercial facilitiesconsidered soft targets, such as shopping malls and hotels.Commercial infrastructure facility managers, supervisors,operators, and security staff gain a better understandingof their roles in deterring, detecting, and defending theirfacilities from terrorism. Participants choose from five24

Infrastructure Protectionfocus areas according to their specific affiliation: Stadiumsand Arenas; Places of Worship; Education; Malls andShopping Centers; and Large Buildings, Hotels and MedicalFacilities. Each of these focus areas is comprised of a fourhoursession of combined informal lecture and capstoneguided discussions. Each session can accommodate 35participants or can be modified for one general session forup to 175 participants. To request training contact theDHS Office for Bombing Prevention at OBP@dhs.gov, (703)235-5723.Surveillance Detection Training for CommercialInfrastructure Operators and Security Staff Course is athree-day course that explains how protective measurescan be applied to detect and deter potential threats tocritical infrastructure and key resources (CIKR), as well asthe fundamentals for detecting surveillance activity. Thecourse is designed for commercial infrastructure operatorsand security staff of nationally significant CIKR facilities.This course can accommodate 25 participants. To requesttraining contact the DHS Office for Bombing Prevention atOBP@dhs.gov, (703) 235-5723.Surveillance Detection Training for Municipal Officials,State and Local Law Enforcement Course is a three-daycourse that provides the knowledge and skills necessary toestablish surveillance detection operations to protectcritical infrastructure and key resources (CIKR), duringperiods of elevated threat. Comprised of five modules ofinformal lecture and two exercises, it provides participantswith an awareness of terrorist tactics and attack historyand illustrates the means and methods to detectsurveillance through practical surveillance detectionexercises. This Surveillance Detection Course is designedfor municipal security officials and State and local lawenforcement with jurisdictional authority over nationallysignificant CIKR facilities. This course can accommodate25 participants. To request training contact the DHS Officefor Bombing Prevention, OBP@dhs.gov, (703) 235-5723.Surveillance Detection Web Training is a 60-minute onlinesession produced by the Office for Bombing Preventionthat addresses the threat of hostile surveillance on criticalinfrastructure. Topics addressed during the web traininginclude basic private sector threat awareness, surveillanceand surveillance detection defined, recognition of thetypes and patterns of behavior associated with terroristactivity, signs of terrorist activity, and suspicious activityreporting. This web training is available to vetted privatesector critical infrastructure owners and operators with ademonstrated need to know through the HomelandSecurity Information Network-Critical Sectors (HSIN-CS)(https://cs.hsin.gov/) online secure portal. For moreinformation, contact the Commercial Facilities Sector-Specific Agency at CFSteam@hq.dhs.gov.Threat Detection and Reaction by Retail Staff (Point ofSale) This 20-minute presentation is intended for Point-of-Sale staff, but is applicable to all employees of a shoppingcenter, mall, or retail facility. It uses case studies and bestpractices to explain suspicious behavior and items; how toreduce the vulnerability to an active shooter threat; andthe appropriate actions to take if employees noticesuspicious activity. To access the 20-minute presentation,visit: https://connect.hsin.gov/p21849699/.Web-Based Chemical Security Awareness TrainingProgram is an interactive tool available free to chemicalfacilities nationwide to increase security awareness. Thetraining is designed for all facility employees, not justthose traditionally involved in security. Upon completion, acertificate is awarded to the student. Seehttps://www.chemicalsecuritytraining.com/. Contact theChemical Sector-Specific Agency at 1-877-CHEMSEC,ChemicalSector@dhs.gov.IP Guidance Documents/PublicationsActive Shooter - How To Respond is a desk referenceguide, a reference poster, and a pocket-size reference cardto address how employees, managers, training staff, andhuman resources personnel can mitigate the risk of andappropriately react in the event of an active shootersituation. See http://www.dhs.gov/files/programs/gc_1259859901230.shtm. For more information, contactthe Commercial Facilities Sector-Specific Agency atCFSteam@hq.dhs.gov.Bomb-making Materials Awareness Program(BMAP)/Suspicious Behavior Cards These joint FBI-DHSprivate sector advisory cards offer simple concise tips andimages helping retailers identify and report suspiciousactivity and sale of household items that can be used inmaking home-made explosives (HMEs) and improvisedexplosive devices (IED). The register cards give front endstore employees guidance on precursor materials andwhat to look for regarding suspicious purchases. Seehttp://www.dhs.gov/files/programs/gc_1259938444548.shtm. To request materials or additional information,contact the DHS Office for Bombing Prevention atOBP@dhs.gov, (703) 235-5723.Chemical Facility Anti-Terrorism Standards (CFATS)Frequently Asked Questions were developed andcontinue to be regularly updated as a means of assistingfacilities in complying with the CFATS regulation. TheFAQs are searchable and categorized to further benefit theuser and can be found at http://csathelp.dhs.gov/pls/apex/f?p=100:1:7096251139780888.Formore information, contact the CFATS Help Desk atcfats@dhs.gov, (866) 323-2957.Chemical Facility Anti-Terrorism Standards (CFATS)Presentations The Infrastructure Security ComplianceDivision (ISCD) reaches out to people and companies in thechemical industry and those interested in chemicalsecurity. Those interested in a live presentation aboutCFATS by ISCD personnel can find more information aboutsuch presentations at DHS’ chemical security web site:http://www.dhs.gov/files/programs/gc_1224766914427.shtm. For more information, contact the CFATS Help Deskat cfats@dhs.gov, (866) 323-2957.Chemical Facility Anti-Terrorism Standards (CFATS) Risk-Based Performance Standards (RBPS) The InfrastructureSecurity Compliance Division (ISCD) provides outreach tokey stakeholders with interest or involvement in chemicalfacility security. Those interested in a live presentationabout CFATS by ISCD personnel can find more informationand request a presentation by visitinghttp://www.dhs.gov/files/programs/gc_1224766914427.shtm. For more information, contact the CFATS Help Deskat cfats@dhs.gov, (866) 323-2957.Chemical-Terrorism Vulnerability Information (CVI) is theinformation protection regime authorized by Section 550of Public Law 109-295 to protect from inappropriate public25

disclosure of any information developed or submittedpursuant to Section 550. This includes information that isdeveloped and/or submitted to DHS pursuant to theChemical Facility Anti-Terrorism Standards (CFATS)regulation which implements Section 550. Seewww.dhs.gov/chemicalsecurity. For more information,contact the CFATS Help Desk at csat@dhs.gov, (866) 323-2957.Commercial Facilities Sector Pandemic PlanningDocuments for use by public assembly sector stakeholdersdetailing key steps and activities to take when operatingduring a pandemic influenza situation, a process trackingand status template, and a checklist of recommendationsfor pandemic response plan development. The productswere created in partnership with International Associationof Assembly Manager's Academy for Venue Safety andSecurity. Materials are available on request by contactingthe Commercial Facilities Sector-Specific Agency atCFSteam@hq.dhs.gov.Dams Sector Resources provide owners/operators withinformation regarding the Dams Sector. Publicationsinclude: Dams Sector Consequence-Based Top Screen FactSheet, Dams Sector Councils Fact Sheet, Dams SectorCrisis Management Handbook , Dams Sector ExercisesSeries Fact Sheet - 2009, Dams Sector Overview Brochure,Dams Sector Security Awareness Guide, SecurityAwareness Guide for Levees, Security Awareness forLevee Owners Brochure, Dams Sector StandardOperating Procedures for Information Sharing, WatersideBarriers Guide, Suspicious Activity Reporting Fact Sheet,Personnel Screening Guide for Owners and Operators,and Physical Security Measures for Levees Brochure.These resources are available on the HSIN-CS Dams Portal,https://cs.hsin.gov/C2/DS/default.aspx, the CIKR ResourceCenter, http://www.dhs.gov/criticalinfrastructure, and theAssociation of State Dam Safety Officials (ASDSO) Website, http://www.damsafety.org. For more information,contact the Dams Sector-Specific Agency atdams@dhs.gov.Dams Sector Resources (For Official Use Only): The DamsSector Security Awareness Handbook assistsowners/operators in identifying security concerns,coordinating proper response, and establishing effectivepartnerships with local law enforcement and firstresponder communities. The Dams Sector ProtectiveMeasures Handbook assists owners/operators in selectingprotective measures addressing the physical, cyber, andhuman elements and includes recommendations fordeveloping site security plans. The Dams Sector Research& Development Roadmap: Development of ValidatedDamage and Vulnerability Assessment Capabilities forAircraft Impact Scenarios is a collaborative effort involvingmultiple agencies focused on investigating vulnerabilitiesof concrete arch and embankment dams to aircraft impactscenarios. These For Official Use Only (FOUO) documentsare available to vetted private sector critical infrastructureowners and operators with a demonstrated need to know.For more information, contact the Dams Sector-SpecificAgency at dams@dhs.gov.DHS Daily Open Source Infrastructure Report is collectedeach week day as a summary of open-source publishedinformation concerning significant critical infrastructureissues. Each Daily Report is divided by the criticalinfrastructure sectors and key assets defined in theNational Infrastructure Protection Plan. The DHS DailyOpen Source Infrastructure Report is available on DHS.govand Homeland Security Information Network-CriticalSectors (HSIN-CS). See http://www.dhs.gov/files/programs/editorial_0542.shtm. For more information,contact NICCReports@dhs.gov or CIKR.ISE@dhs.gov or(202) 312-3421.DHS Retail Video: "What's in Store - OrdinaryPeople/Extraordinary Events" is a multimedia trainingvideo for retail employees of commercial shopping venuesalerting them to the signs of suspicious behavior in theworkplace that might lead to a catastrophic act. Seehttp://www.dhs.gov/multimedia/dhs_retail_video.wmv.For more information, contact the Commercial FacilitiesSector-Specific Agency at CFSteam@hq.dhs.gov.Education, Outreach, and Awareness Snapshot TheNational Infrastructure Protection Plan (NIPP) provides thecoordinated approach for establishing national priorities,goals, and requirements for critical infrastructure and keyresources (CIKR) protection and resilience. The NIPP alsoestablishes a framework that allows people andorganizations to develop and maintain key CIKR protectionInfrastructure Protectionexpertise. This two-page snapshot describes the NIPP'sapproach to building national awareness and enablingeducation, training, and exercise programs. Seehttp://www.dhs.gov/xlibrary/assets/nipp_education.pdf.For additional information, contact NIPP@dhs.gov.Emergency Services Personal Readiness Guide forResponders and Their Families is a tri-fold handoutproviding a description of the Ready Campaign, theEmergency Services Sector-Specific Agency, a list ofwebsite resources and instructions on family preparednessthat include suggestions on developing an emergency kitand family emergency plan. The Emergency ServicesSector (ESS) Video is a three-minute video providing anoverview of the ESS Sector. The video is appropriate forconferences and events to grow awareness andparticipation in sector activities. For more information, orto request materials contact the Emergency ServicesSector-Specific Agency at ESSTeam@hq.dhs.gov.Evacuation Planning Guide for Stadiums was developed toassist stadium owners and operators with preparing anEvacuation Plan and determining when and how toevacuate, conduct shelter-in-place operations, or relocatestadium spectators and participants. The NASCAR MassEvacuation Planning Guide and Template was modifiedinto an Evacuation Planning Guide for Stadiums by aworking group composed of various Federal agencies andmembers of the Commercial Facilities Sector CoordinatingCouncil. See http://www.dhs.gov/xlibrary/assets/ip_cikr_stadium_evac_guide.pdf. For more information,contact the Commercial Facilities Sector-Specific Agency atCFSteam@hq.dhs.gov.Guide to Critical Infrastructure and Key Resources (CIKR)Protection at the State, Regional, Local, Tribal, &Territorial Level outlines the attributes, capabilities,needs, and processes that a State or local governmententity should include in establishing its own CIKRprotection function such that it integrates with theNational Infrastructure Protection Plan (NIPP) andaccomplishes the desired local benefits. This document isavailable by contacting the NIPP Program ManagementOffice at NIPP@dhs.gov.26

Hotel and Lodging Advisory Poster was created for allstaff throughout the U.S. Lodging Industry designed toincrease awareness regarding a property’s potential to beused for illicit purposes; suspicious behavior and items;and appropriate actions for employees to take if theynotice suspicious activity. The poster was designed intandem with the Commercial Facilities Sector CoordinatingCouncil and the Lodging Subsector. Seehttp://www.dhs.gov/xlibrary/assets/ip_cikr_hotel_advisory.pdf. For additional information, contact the CommercialFacilities Sector-Specific Agency at CFSteam@hq.dhs.gov.Infrastructure Data Taxonomy (IDT) Critical infrastructureand key resources (CIKR) and their elements can bedescribed and categorized in various ways, which canresult in inconsistent communication and hinder timelydecision-making within the homeland security community.To prevent such problems, the Department of HomelandSecurity uses an Infrastructure Data Taxonomy to enabletransparent and consistent communication about CIKRbetween government and private sector partners with itsstructured terminology, the Infrastructure Data Taxonomyallows its users to designate an asset as belonging to aparticular group, and then apply additional, associatedtaxonomy levels to detail the specifics of the asset anddescribe its functions. By applying a detailed, structuredsystem of categorization to assets that includes sectors,sub-sectors, segments, sub-segments and asset type, theInfrastructure Data Taxonomy minimizes potentialconfusion and enhances transparency about CIKR. Seehttp://www.dhs.gov/files/publications/gc_1226595934574.shtm. To request access to download, view, andcomment on the Infrastructure Data Taxonomy please visithttps://lens.iac.anl.gov/dana-na/auth/url_31/welcome.cgi. Contact: IICD@dhs.gov.Infrastructure Protection Report Series (IPRS) is acomprehensive series of For Official Use Only (FOUO)reports containing detailed information for all 18 CriticalInfrastructure and Key Resources (CIKR) Sectors focusingon infrastructure characteristics and commonvulnerabilities, potential indicators of terrorist activity,potential threats, and associated protective measures.The IPRS is available to vetted private sector criticalinfrastructure owners and operators with a demonstratedneed to know through the Homeland Security InformationNetwork-Critical Sectors (HSIN-CS) (https://cs.hsin.gov/)online secure portal. For more information on the IPRS,private sector CIKR owners and operators should contactDHS Office of Infrastructure Protection VulnerabilityAssessments Branch at IPassessments@dhs.gov or theDHS Protective Security Advisor (PSA) Field OperationsStaff: PSAFieldOperationsStaff@hq.dhs.gov or (703) 235-5724.International Issues for Critical Infrastructure and KeyResources (CIKR) Protection The National InfrastructureProtection Plan (NIPP) brings a new focus to internationalsecurity cooperation and provides a risk-based frameworkfor collaborative engagement with international partnersand for measuring the effectiveness of international CIKRprotection activities. This two-page snapshot describesthe approach to international issues embodied in the NIPPand the Sector-Specific Plans. See http://www.dhs.gov/xlibrary/assets/nipp_consolidated_snapshot.pdf. Formore information, contact NIPP@dhs.gov.Multi-Jurisdiction Improvised Explosive Device (IED)Security Plan (MJIEDSP) An effective response to bombingthreats and actual incidents requires the closecoordination of many different public safety and lawenforcement organizations and disciplines. MJIEDSPassists multi-jurisdiction areas in developing a detailed IEDsecurity plan that integrates the assets and capabilities ofmultiple jurisdictions and emergency service sectors. Torequest additional information, contact the DHS Office forBombing Prevention at OBP@dhs.gov, (703) 235-5723.National Critical Infrastructure and Key Resources (CIKR)Protection Annual Report Snapshot Homeland SecurityPresidential Directive 7, which directed the developmentof the National Infrastructure Protection Plan, alsodesignated 17 Federal Sector-Specific Agencies (SSAs) andrequired each SSA to provide an annual report to theSecretary of Homeland Security on their efforts to identify,prioritize, and coordinate CIKR protection in theirrespective sectors. This two-page snapshot describes theNational CIKR Protection Annual Report that is developedfrom the Sector Annual Reports. See http://www.dhs.gov/xlibrary/assets/nipp_annrpt.pdf. For more information,contact NIPP@dhs.gov.Infrastructure ProtectionNational Infrastructure Protection Plan (NIPP) 2009provides the unifying structure for the integration of awide range of efforts for the enhanced protection andresiliency of the nation's critical infrastructure and keyresources (CIKR) into a single national program. Seehttp://www.dhs.gov/files/programs/editorial_0827.shtmThe NIPP 2009 Overview Snapshot provides a briefoverview of the NIPP risk management framework and thesector partnership model. See http://www.dhs.gov/xlibrary/assets/nipp_consolidated_snapshot.pdf. TheNIPP Brochure describes the national approach toachieving the goals articulated in the NIPP, the NIPP riskmanagement framework, the NIPP value proposition, andthe sector partnership model. The NIPP InformationSharing Snapshot describes the NIPP's approach toachieving active participation by government and privatesector partners through robust multi-directionalinformation sharing. It describes the networked approachto information sharing under the NIPP and theestablishment of the CIKR Information-SharingEnvironment (CIKR ISE). See http://www.dhs.gov/xlibrary/assets/NIPP_InfoSharing.pdf. For more information or torequest materials contact the NIPP Program ManagementOffice NIPP@dhs.gov.NIPP in Action Stories are multi-media pieces highlightingsuccesses in National Infrastructure Protection Plan (NIPP)and Sector Specific Plan (SSP) implementation; thesestories can take the form of a printed snapshot, a shortvideo, or a poster board. NIPP in Action stories aredeveloped in concert with sector partners and aredesigned to promote cross-sector information sharing ofbest practices with government partners andinfrastructure owners and operators. If you would likemore information or are interested in developing a NIPP inAction story, contact NIPP@dhs.gov.Planning for 2009 H1N1 Influenza: A Preparedness Guidefor Small Business The Department of Homeland Security,the Center for Disease Control (CDC), and the SmallBusiness Administration have developed this booklet tohelp small businesses understand what impact a newinfluenza virus, like 2009 H1N1 flu, might have on theiroperations, and how important it is to have a written planfor guiding your business through a possible pandemic.See http://www.flu.gov/professional/business/27

smallbiz.html. For more information, contactIP_Education@hq.dhs.gov.Protective Measures Guide for U.S. Sports Leaguesprovides an overview of best practices and protectivemeasures designed to assist sports teams andowners/operators of sporting event venues with planningand managing security at their facility. The Guide providesexamples of successful planning, organization,coordination, communication, operations, and trainingactivities that result in a safe sporting event experience.This document is For Official Use Only (FOUO) and isavailable to vetted critical infrastructure owners andoperators on request based on a demonstrated need toknow. For more information, contact the CommercialFacilities Sector-Specific Agency at CFSteam@hq.dhs.gov.Sector Annual Reports The Sector-Specific AgencyExecutive Management Office (SSA EMO) Collaborateswith State, local, Tribal and territorial government and theprivate sector to develop, maintain and update SectorAnnual Reports for the Chemical, Commercial Facilities,Critical Manufacturing, Dams, Emergency Services, andNuclear Sectors. These reports are For Official Use Only(FOUO) and available to vetted private sector criticalinfrastructure owners and operators with a demonstratedneed to know. For more information, contactssaexecsec@dhs.gov.Sector-Specific Agency Executive Management Office(SSA EMO) Sector Snapshots, Fact Sheets and BrochuresThese documents provide a quick look at SSA EMO sectorsand generally contain sector overviews; information onsector partnerships; information on key CIKR protectionissues and Priority Programs. The products bringawareness to CIKR issues and encourage sectorparticipation in critical infrastructure protection riskmanagement activities. These products include: factsheets and brochures for the Chemical, CommercialFacilities, Critical Manufacturing, Dams, EmergencyServices and Nuclear Sectors. Additional materialsavailable on request. See http://www.dhs.gov/files/programs/gc_1189168948944.shtm. For moreinformation, contact NIPP@dhs.gov.Sector-Specific Pandemic Influenza Guides (Sector-Specific Agency Executive Management Office (SSA EMO)Sectors) SSA EMO worked with Partnership and OutreachDivision to develop sector-specific guides for pandemicinfluenza for the Chemical, Commercial Facilities, Dams,Emergency Services, and Nuclear Sectors. Available onrequest by contacting SSAexecsec@dhs.gov.Sector-Specific Plans detail the application of the NationalInfrastructure Protection Plan (NIPP) risk managementframework to the unique characteristics and risk landscapeof each sector. The SSPs provide the means by which theNIPP is implemented across all the critical infrastructureand key resources (CIKR) sectors. Each Sector-SpecificAgency is responsible for developing and implementing anSSP through a coordinated effort involving their public andprivate sector CIKR partners. For publicly-available plans,please visit http://www.dhs.gov/files/programs/gc_1179866197607.shtm. For more information, contactNIPP@dhs.gov.State and Local Implementation Snapshot The NationalInfrastructure Protection Plan (NIPP) provides thecoordinated approach for establishing national priorities,goals, and requirements for critical infrastructure and keyresources protection so that Federal funding andresources are applied in the most effective manner toreduce vulnerability, deter threats, and minimize theconsequences of attacks and other incidents. This twopagesnapshot describes the role of State and localgovernments in implementing the NIPP. This snapshot isavailable by contacting the NIPP Program ManagementOffice at NIPP@dhs.gov.Summary of the NIPP and SSPs provides the executivesummary of the 2006 National Infrastructure ProtectionPlan (NIPP), as well as the executive summaries of each ofthe 17 supporting Sector-Specific Plans (SSPs). The 18 thsector, Critical Manufacturing, is not included in thissummary document. This document is available bycontacting the NIPP Program Management Office atNIPP@dhs.gov.Who’s Who in Chemical Sector Security (October 2008)The document describes the roles and responsibilities ofdifferent DHS components with relation to ChemicalInfrastructure ProtectionSecurity. See http://training.fema.gov/EMIWeb/IS/IS860a/CIKR/assets/ChemicalSectorWhosWho.pdf. Formore information, contact the Chemical Sector-SpecificAgency at ChemicalSector@dhs.gov.Who’s Who in Emergency Services Sector describes theroles and responsibilities of the DHS components withrelation to the Emergency Services Sector. Contact theEmergency Services Sector-Specific AgencyESSTeam@hq.dhs.gov.IP Programs/Services/EventsBomb-making Materials Awareness Program (BMAP)Developed in cooperation with the Federal Bureau ofInvestigation, BMAP is designed to assist local lawenforcement agencies engage a wide spectrum of privatesector establishments within their jurisdictions thatmanufacture, distribute, or sell products that containhome-made explosives (HMEs) precursor materials. BMAPoutreach materials, provided by law enforcement to theselocal businesses, help employees identify HME precursorchemicals and other critical improvised explosive devices(IED) components of concern, such as electronics, andrecognize suspicious purchasing behavior that couldindicate bomb-making activity. To request materials oradditional information, contact the DHS Office forBombing Prevention at OBP@dhs.gov, (703) 235-5723.Buffer Zone Protection Program (BZPP) is a DHSadministered infrastructure protection grant programtargeted to local law enforcement (LLE). The BZPP providesfunding to LLE for equipment acquisition and planningactivities to address gaps and enhance securitycapabilities. It is also designed to increase first respondercapabilities and preparedness by bringing together privatesector security personnel and first responders in acollaborative security planning process that enhances thebuffer zone – the area outside a facility that can be usedby an adversary to conduct surveillance or launch anattack, around individual assets. Detailed BZPP annualgrant guidance is available on the DHS/FEMA grants website (http://www.fema.gov/government/grant/bzpp/).28

Infrastructure ProtectionCesium Chloride In-Device Delay (Irradiator Hardening)DHS, as the Nuclear Sector-Specific Agency, coordinateswith Department of Energy's National Nuclear SecurityAdministration (NNSA), which is collaborating with theprivate sector and other Federal agencies to enhance thesecurity of blood and research irradiators that use cesiumchloride sources (Cs-137). This effort includes the threemajor domestic manufacturers and vendors of selfcontainedirradiators containing Cs-137. The securityenhancements consist of adding in-device delay (IDD) kit,which significantly increases the amount of time neededfor the unauthorized removal of the radioactive material.The objective is to implement security enhancements thatminimize impact to the user community. For moreinformation, ontact the Nuclear Sector-Specific Agency atnuclearSSA@hq.dhs.gov.Chemical Facility Anti-Terrorism Standards (CFATS)Chemical Facility Security Tip Line Individuals who wouldlike to report a possible security concern involving theCFATS regulation at their facility or at another facility maycontact the CFATS Chemical Facility Security Tip Line. Theyare welcome to report these concerns on the voicemailanonymously, or, if they would like a return call, they mayleave their name and contact number. Seewww.dhs.gov/chemicalsecurity or Contact the CFATSChemical Facility Security Tip Line at (877) FYI-4-DHS (1-877-394-4347). To report a potential security incident thathas already occurred, call the National InfrastructureCoordination Center at (202) 282-9201.Chemical Security Summit is an annual industrybenchmark event, co-sponsored by DHS and the ChemicalSector Coordinating Council. See http://www.dhs.gov/files/programs/gc_1176736485793.shtm. For moreinformation, contact the Chemical Sector-Specific Agencyat 1-877-CHEMSEC, ChemicalSector@dhs.gov.Chemical Security Compliance Assistance Visit (CAV)Requests Upon request, the Infrastructure SecurityCompliance Division (ISCD) provides ComplianceAssistance Visits (CAV) to Chemical Facility Anti-TerrorismStandards (CFATS)-covered facilities. CAVs are designed toprovide in-depth knowledge of and assistance in a facility’sefforts to comply with CFATS. Those interested in a CAVcan find more information about these visits at DHS’chemical security web site: www.dhs.gov/chemicalsecurityTo request a CAV, contact cscd.ieb@hq.dhs.gov.Chemical Sector Monthly Suspicious Activity CallsEmployees of chemical companies, associations, andagencies who have a need to know information concerningpotential physical and cyber threats and vulnerabilities tochemical infrastructure are eligible to listen in on thebriefings. This monthly unclassified suspicious activity callfor the Chemical Sector is scheduled for the firstWednesday of every month at 10:00AM EDT. The call-ininformation is as follows: DDI number: (800) 501-9384,Conference ID: 4754043. Contact the Chemical Sector-Specific Agency at ChemicalSector@dhs.gov.Critical Infrastructure and Key Resource (CIKR) AssetProtection Technical Assistance Program (CAPTAP) assistsState and local law enforcement, first responders,emergency management, and other homeland securityofficials understand the steps necessary to develop andimplement a comprehensive CIKR protection program intheir respective jurisdiction through the facilitated sharingof best practices and lessons learned. This includesunderstanding processes, methodologies, and resourcesnecessary to identify, assess, prioritize, and protect CIKRassets, as well as those capabilities necessary to preventand respond to incidents, should they occur. Through apartnership with the National Guard Bureau (NGB), theU.S. Army Research, Development and EngineeringCommand (RDECOM), and the DHS Office of InfrastructureProtection (IP) Infrastructure Information CollectionDivision (IICD), this service also provides Web-based andinstructor-led training on Protected Critical InfrastructureInformation (PCII) and the use of the Automated CriticalAsset Management System (ACAMS) and IntegratedCommon Analytical Viewer (iCAV) system. Seewww.dhs.gov/files/programs/gc_1195679577314.shtm.For additional information, contact ACAMSinfo@hq.dhs.gov,or (703) 235-3939.Dams Sector Exercise Series (DSES) In collaboration withsector partners, including the Emergency Services SSA, theDams SSA has developed an exercise series to testinteroperability, preparedness, and regional resilience.DSES-09: Columbia River Basin was an effort undertaken incollaboration with the Pacific Northwest Economic Region,U.S. Army Corps of Engineers, and Pacific Northwestregion stakeholders to conduct exercise series along theColumbia River Basin to develop an Integrated RegionalStrategy to improve disaster resilience and preparednessfor the Tri-Cities region of Washington State. Seehttp://training.fema.gov/EMIWeb/IS/IS860a/CIKR/assets/2009DamsSectorExerciseSeries-ColumbiaRiverBasinFactSheet.pdf. For more information, contact the DamsSector-Specific Agency at dams@dhs.gov.Enhanced Critical Infrastructure Protection (ECIP) Visitsare conducted by Protective Security Advisors (PSAs) incollaboration with Critical Infrastructure and KeyResources (CIKR) owners and operators to assess overallfacility security and increase security awareness. ECIPVisits are augmented by the Infrastructure Survey Tool(IST), a web-based tool that provides the ability to collect,process, and analyze ECIP survey date in near real time.Data collected during an ECIP visit is consolidated in theIST and then weighted and valued, which enables thedevelopment of ECIP metrics; conduct sector-by-sectorand cross-sector vulnerability comparisons; identifysecurity gaps and trends across CIKR sectors and subsectors;and establish sector baseline security surveyscores. Private sector owners and operators interested inreceiving an ECIP Visit should contact the PSA FieldOperations Staff PSAFieldOperationsStaff@hq.dhs.gov(703) 235-5724.National Infrastructure Advisory Council (NIAC) providesthe President through the Secretary of Homeland Securityadvice on the security of the critical infrastructure sectorsand their information systems. The Council is composed ofa maximum of 30 members, appointed by the Presidentfrom private industry, academia, and State and localgovernment. For more information, seewww.dhs.gov/niac.National Infrastructure Protection Plan (NIPP) SectorPartnership improves the protection and resilience of thenation’s critical infrastructure. The partnership provides aforum for the designated 18 critical sectors to engage withthe federal government regularly on national planning, riskmitigation program identification and implementation,and information sharing. Additional information forprivate sector owners and operators of critical29

infrastructure may be found at www.dhs.gov/cipac or bycontacting Sector.Partnership@dhs.gov.Office of Infrastructure Protection (IP) and NationalInfrastructure Protection Plan (NIPP) booths are availablefor exhibiting at national and sector-level events topromote awareness of the IP mission and the NIPP togovernment partners and infrastructure owners andoperators. In addition, IP maintains a cadre of trainedspeakers who are available to speak on criticalinfrastructure protection and resilience issues atconferences and events. For more information, contactNIPP@dhs.gov.Protected Critical Infrastructure Information (PCII)Program is an information sharing resource designed tofacilitate the flow and exchange of critical infrastructureinformation (CII) between the private sector, DHS andFederal, State and local government entities. Privatesector entities can voluntarily submit their CII to the PCIIProgram for use in Federal, State and local criticalinfrastructure protection efforts. Once the PCII Programhas validated and marked the CII as PCII, the informationwill be safeguarded, disseminated and used in accordancewith PCII requirements established pursuant to the CriticalInfrastructure Information Act of 2002 and theimplementing Regulation. PCII is protected fromdisclosure under Federal, State and local disclosure lawsand from use in civil litigation and for regulatorypurposes. Information about the PCII Program, includingthe CII Act of 2002, the implementing Regulation and thePCII Program Procedures Manual can be found on theProgram's web site at www.dhs.gov/pcii. For additionalinformation, contact pcii-info@dhs.gov, or (202) 360-3023.Protective Security Advisor (PSA) Program Established in2004, the PSA Program provides a locally-based DHSinfrastructure security expert as the link between State,local, Tribal, territorial, and private sector organizationsand DHS infrastructure protection resources. PSAs assistwith ongoing State and local critical infrastructure and keyresources (CIKR) security efforts, coordinate vulnerabilityassessments and training, support incident management,and serve as a vital channel of communication betweenprivate sector owners and operators of CIKR assets andDHS. Private sector owners and operators interested incontacting their PSA should contact the DHS ProtectiveSecurity Advisor (PSA) Field Operations Staff:PSAFieldOperationsStaff@hq.dhs.gov or (703) 235-5724.Radiological Voluntary Security Enhancements DHS, asthe Nuclear Sector-Specific Agency, coordinates withsecurity experts from the Department of Energy’s nationallaboratories, led by National Nuclear SecurityAdministration (NNSA) headquarters staff, to providesecurity assessments, share observations, and makerecommendations for enhancing security at facilities whichhouse high-risk radioactive sources. The security upgradesare aimed at improving deterrence, control, detection,delay, response, and sustainability. Contact the NuclearSector-Specific Agency at nuclearSSA@hq.dhs.gov.Regional Resiliency Assessment Program (RRAP) is acooperative DHS led interagency assessment of specificcritical infrastructure and key resources (CIKR) andregional analysis of the surrounding infrastructure,including key interdependencies. The emphasis for theRRAP is infrastructure “clusters,” regions, and systems. .The assessment and its final report are protected asProtected Critical Infrastructure Information (PCII).Regions are selected collaboratively by State and DHSOfficials. Private sector CIKR owners and operators ofinfrastructure interested in receiving more information onthe RRAP should contact the DHS Protective SecurityAdvisor (PSA) Field Operations Staff:PSAFieldOperationsStaff@hq.dhs.gov or (703) 235-5724.Research and Test Reactors (RTRs) Voluntary SecurityEnhancement Program As Chair of the NuclearGovernment Coordinating Council (GCC) and a participantin the Joint GCC-Sector Coordinating Council (publicprivate)Research and Test Reactor (RTR) Subcouncil, theNuclear Sector-Specific Agency coordinates with theDepartment of Energy's National Nuclear SecurityAdministration on voluntary security enhancements at RTRfacilities nationwide. Security enhancements are jointlydetermined by NNSA and the facility owner-operator andare funded by NNSA. These enhancements improvesecurity beyond what is required by law and are consistentwith RTR security regulations. For additional information,contact the Nuclear Sector-Specific AgencynuclearSSA@hq.dhs.gov.Infrastructure ProtectionSector-Specific Agency Executive ManagementOffice/Transportation Security Administration (TSA) JointExercise Programs Working with support and funding fromTSA, this potentially multi-year program allows CriticalManufacturers with planning support by TSA’s IntermodalSecurity Training and Exercise Program (ISTEP) to developadvanced table-top exercises that determine gaps andmitigate vulnerabilities in their respective transportationsupply chains within the U.S. and cross border (particularlyacross Canadian and Mexican borders). For moreinformation, contact the Critical Manufacturing Sector-Specific Agency cm-ssa@dhs.gov.Security Outreach and Awareness Program (SOAP)provides critical information to chemical facility managers,control engineers, and IT administrators working in cybersecuritymanagement. Participating companies receive afree voluntary review of the security of their systemnetworks and a summary of their cybersecurity policiesand processes. For more information, contact theChemical Sector-Specific Agency atChemicalSector@dhs.gov.Security Seminar Exercise Series with State ChemicalIndustry Councils This collaborative effort between theDHS Chemical Sector-Specific Agency and various statechemical industry councils fosters communicationbetween facilities and their local emergency responseteams by encouraging representatives to share theirinsight, knowledge, and experiences during a facilitatedtable-top exercise. The exercises can include a widevarietyof topics and are catered towards the specificinterests of the local chemical facilities. For moreinformation, contact the Chemical Sector-Specific Agencyat ChemicalSector@dhs.gov.Site Assistance Visit (SAV) is a facility vulnerabilityassessment focused on identifying security gaps andproviding options for consideration to enhance protectivemeasures. The SAV uses analyses of critical assets andcurrent security measures, and scenario-based approachessuch as assault planning to identify vulnerabilities anddevelop mitigation strategies. Following the assessment,DHS provides critical infrastructure and key resources(CIKR) owners and operators with an SAV Report,30

Infrastructure Protectionprotected as Protected Critical Infrastructure Information(PCII). The report details the facility information and offersoptions for consideration to increase the ability to detectand prevent terrorist attacks and reduce infrastructurevulnerabilities. Private sector owners and operatorsinterested in receiving more information on the SAVshould contact the DHS Protective Security Advisor (PSA)Field Operations Staff:PSAFieldOperationsStaff@hq.dhs.gov or (703) 235-5724.IP Web-Based ResourcesAutomated Critical Asset Management System (ACAMS)is a secure, Web-based portal designed to help State andlocal emergency responders, such as infrastructureprotection planners, homeland security officials, lawenforcement personnel, and emergency managers, collectand organize critical infrastructure and key resource (CIKR)asset data as part of a comprehensive CIKR protectionprogram. ACAMS is managed by the Office ofInfrastructure Protection (IP) and continues to bedeveloped in partnership with State and localcommunities. ACAMS benefits include it is provided at nocost for State and local use, it has public disclosureprotections through the Protected Critical InfrastructureInformation (PCII) program, and it is an integratedapproach for collecting, protecting and analyzing CIKRasset data. The Federal Emergency Management Agency’sNational Preparedness Directorate also supports CriticalInfrastructure Protection-related ACAMS training. Seewww.dhs.gov/ACAMS. For more information, contactACAMS-info@hq.dhs.gov or (703) 235-3939.Chemical Security Assessment Tool (CSAT) is an onlinetool developed by the Infrastructure Security ComplianceDivision (ISCD) to streamline the facility submittal andsubsequent DHS analysis and interpretation of criticalinformation used to 1) preliminarily determine facility risk,2) assess high-risk facility’s vulnerability 3) describesecurity measures at high risk sites and 4) ultimately trackcompliance with the CFATS program. CSAT is a secureinformation portal that includes applications forcompleting the User Registration, Top-Screen, SecurityVulnerability Assessment (SVA), and Site Security Plan(SSP). ISCD provides user guides to assist with each ofthese applications. See http://www.dhs.gov/files/programs/gc_1169501486197.shtm. Contact the CFATSHelp Desk at csat@dhs.gov, (866) 323-2957.Computer Based Assessment Tool (CBAT) is a crossplatformtool that integrates 360 degree geosphericalvideo, geospatial and aerial imagery of facilities,surrounding areas, routes, and other areas of interest witha wide variety of other facility data, including evacuationplans, vulnerability assessments, standard operatingprocedures, and schematic/floor plans. By integrating thisdisparate data, the CBAT provides a comprehensive visualguide of a site that assists facility owners and operators,local law enforcement, and emergency responsepersonnel to prepare for and respond to an incident. Thisresource is protected at the Protected CriticalInfrastructure (PCII) and For Official Use Only (FOUO) leveland is available to vetted private sector criticalinfrastructure owners and operators with a demonstratedneed to know. For more information, contact the DHSPSA Field Operations Staff:PSAFieldOperationsStaff@hq.dhs.gov or (703) 235-5724.Critical Infrastructure and Key Resources (CIKR) ResourceCenter was designed to build awareness andunderstanding of each sector’s scope and efforts to ensureCIKR protection and resiliency. The Center offers acentralized location page to find sector goals, plans,priorities, online training modules, activities andachievements, useful links, and other sector-based andcross sector resources. See http://training.fema.gov/emiweb/is/IS860a/CIKR/index.htm. For more information,contact IP_Education@hq.dhs.gov.Dams Sector Consequence-Based Top ScreenMethodology is an online tool based on the methodologydeveloped to identify the subset of those highconsequencefacilities whose failure or disruption couldpotentially lead to the most severe impacts. The Webbasedtool was developed to support the implementationof the methodology across the sector. Available on LENS –https://lens.iac.anl.gov, for more information contact theDams Sector-Specific Agency at dams@dhs.gov.Dams Sector Suspicious Activity Reporting Tool is anonline reporting tool within the Homeland SecurityInformation Network-Critical Sectors Dams Portal that wasestablished to provide sector stakeholders with thecapability to report and retrieve information pertaining tosuspicious activities that may potentially be associatedwith pre-incident surveillance, and those activities relatedto the exploration or targeting of a specific criticalinfrastructure facility or system. It is accompanied by aFact Sheet/Brochure. For additional information, contactthe Dams Sector-Specific Agency at dams@dhs.gov.DHS 20-Minute Retail Security Webinar is a web-basedapplication dealing with security issues for all shoppingcenter, mall, and retail employees. The webinar, producedby the Office of Infrastructure Protection’s ProtectiveSecurity Coordination Division (Office for BombingPrevention), covers issues such as overall securityawareness, suspicious purchases and unattended orsuspicious packages. To request, contact the CommercialFacilities Sector-Specific Agency at CFSteam@hq.dhs.gov.DHS 90-Minute Retail Security Webinar is a web-basedapplication similar to the 20-minute Retail SecurityWebinar but designed for mall and retail professionalsecurity staff. The webinar, produced by the Office ofInfrastructure Protection’s Protective SecurityCoordination Division (Office for Bombing Prevention),offers greater detail on the topics covered in the 20-minute webinar, but with a greater scope and detail.Available on request. For additional information, pleasecontact the Commercial Facilities Sector-Specific Agency atCFSteam@hq.dhs.gov.General Information on Sector-Specific Agency ExecutiveManagement Office (SSA EMO) Critical Infrastructure andKey Resources (CIKR) Sectors and Programs provides anoverview of the SSA EMO mission in CIKR riskmanagement, and a description of SSA EMO Sectors. Seehttp://www.dhs.gov/xabout/structure/gc_1204058503863.shtm. Contact the Sector-Specific Agency ExecutiveManagement Office at SSAexecsec@dhs.gov).Homeland Security Information Network-Critical Sectors(HSIN-CS) is the primary information-sharing platformbetween the Critical Infrastructure/Key Resource sectorstakeholders. HSIN-CS enables DHS and criticalinfrastructure owners and operators to communicate,31

Infrastructure Protectioncoordinate, and share sensitive and sector-relevantinformation to protect their critical assets, systems,functions and networks, at no charge to sectorstakeholders. Vetted critical infrastructure private sectorowners and operators are eligible to access HSIN-CS. Torequest access to HSIN-CS, please e-mailCIKRISEAccess@hq.dhs.gov. When requesting access,please indicate the critical infrastructure sector to whichyour company belongs and include your name, company,official e-mail address, and supervisor’s name and phonenumber.Integrated Common Analytical Viewer (iCAV) provides asuite of free, Web-based, infrastructure-focusedgeospatial visualization and analysis tools managed by theDHS Office of Infrastructure Protection. The two primarytools in the iCAV suite are the iCAV Next Generation Webbasedvisualization and analysis platform and the DHSEarth data service, both of which provide authoritativeinfrastructure data and various dynamic situationalawareness feeds in standard geographic informationsystem (GIS) data formats to authorized HomelandSecurity Information Network (HSIN) users at the Federal,State, and local levels and within the private sector. iCAVNext Generation is also the GIS platform for theAutomated Critical Asset Management System (ACAMS).See www.dhs.gov/icav. For more information, contactiCAV.info@hq.dhs.gov, or (703) 235-4949.Risk Self-Assessment Tool (RSAT) for Stadiums andArenas is a secure, Web-based application designed toassist managers of stadiums and arenas with theidentification and management of security vulnerabilitiesto reduce risk to their facilities. The RSAT application usesfacility input in combination with threat and consequenceestimates to conduct a comprehensive risk assessmentand provides users with options for consideration toimprove the security posture of their facility.Accompanied by a Fact Sheet/Brochure. Seehttp://www.dhs.gov/files/programs/gc_1259861625248.shtm. For additional information, please contact theCommercial Facilities Sector-Specific Agency atCFSteam@hq.dhs.gov.information-sharing network for bomb squad, lawenforcement, and other first responders to learn aboutcurrent terrorist improvised explosive device (IED) tactics,techniques, and procedures. The system combines expertanalyses and reports with relevant documents, images,and videos gathered directly from terrorist sources toassist law enforcement anticipate, identify, and preventIED incidents. To request additional information, contactDHS Office for Bombing Prevention at OBP@dhs.gov, (703)235-5723.TRIPwire Community Gateway (TWCG) is a TRIPwire webportal designed specifically for the Nation’s CIKR owners,operators, and private security personnel. TWCG providesexpert threat analyses, reports, and relevant planningdocuments to help key private sector partners anticipate,identify, and prevent improvised explosive device (IED)incidents. TWCG shares IED-related information tailoredto each of the 18 CIKR Sectors as well as a CommunitySector for educational institutions, in accordance with theNational Infrastructure Protection Plan (NIPP). TWCGinformation is currently available to vetted private sectorcritical infrastructure owners and operators with ademonstrated need to know through the HomelandSecurity Information Network-Critical Sectors (HSIN-CS)(https://cs.hsin.gov/) online secure portal.. To requestadditional information, contact the DHS Office forBombing Prevention at OBP@dhs.gov, (703) 235-5723.Voluntary Chemical Assessment Tool (VCAT) is a secure,Web-based application that allows owners and operatorsto identify their facilities’ current risk level using an allhazardsapproach and facilitates a cost-benefit analysis byallowing them to select the best combination of physicalsecurity countermeasures and mitigation strategies toreduce overall risk. There is also a brochure that describesthe features and benefits of VCAT and includesinstructions on how to gain access to the tool.Accompanied by Fact Sheet/Brochure. Available onrequest. For more information, contact the ChemicalSector-Specific Agency at ChemicalSector@dhs.gov.Technical Resource for Incident Prevention (TRIPwire)(www.tripwire-dhs.net) is DHS’s 24/7 online, collaborative,32

Science and Technology DirectorateScience & Technology Directorate (S&T)The S&T Directorate's mission is to improve homeland security by providing to customers state-of-the-art technology that helps them achieve their missions. S&T customers include the operatingcomponents of the Department, State, local, Tribal and territorial emergency responders and officials. www.dhs.gov/scienceandtechnologyS&T ProgramsS&T Collaboration in Data and Visual Analytics bothinternally within the DHS research community as well asexternally enables S&T to leverage both its funding andtechnical expertise by taking advantage of researchactivities underway in government laboratories, industrylaboratories, and in universities across the world. In 2008S&T’s Command, Control, and Interoperability Division(CCI) established a five-year joint program with theNational Science Foundation (NSF) on the Foundations ofVisual and Data Analytics. In 2009, CCI contributions werematched more than twofold by NSF, and 16 universitieshave been awarded research grants. Additionally, DHS hassigned formal international collaboration agreementsbetween Canada and Germany, and discussions withUnited Kingdom (UK) and France are underway. Theseefforts have resulted in the development of joint scientificand technical projects in visualization and data analytics.For more information, contact iVAC@dhs.gov.Commercial Mobile Alert Service (CMAS) is a componentof the Integrated Public Alert and Warning System. It is analert system that will have the capability to deliverrelevant, timely, effective, and targeted alert messages tothe public through cell phones, blackberries, pagers, andother mobile devices. This national capability will ensuremore people receive Presidential, Imminent Threat, andAMBER alerts. In support of this effort, the first CMASForum was recently held. The purpose of the Forum wasto convene the alerts and warnings community-includingmessage originators, emergency responder organizations,industry organizations, academia, and organizationsrepresenting special needs populations-to address criticalissues and determine next steps for the CMAS Research,Development, Test and Evaluation (RDT&E) program.Action teams based around the initiatives that came out ofthe CMAS Forum were created and are being populated.http://www.cmasforum.com/, contactcmasforum@sra.com.Commercialization Office is responsible for thedevelopment and implementation of a commercializationprocess and for the execution of two innovative publicprivatepartnerships that leverage research anddevelopment efforts in the private sector that are alignedto detailed operational requirements from Departmentstakeholders. The Commercialization Office alsospearheads DHS S&T’s outreach efforts that inform theprivate sector on “How to do business with DHS.” Seehttp://www.dhs.gov/xabout/structure/gc_1234194479267.shtm. Contact: SandT_Commercialization@hq.dhs.gov, 1-(202) 254-6749.Cyber Security Research and Development Center(CSRDC) S&T has the mission to conduct research,development, test and evaluation, and timely transition(RDTE&T) of cyber security capabilities to operational unitswithin DHS, as well as Federal, State, local and criticalinfrastructure sector operational end-users for homelandsecurity purposes. As part of its cyber security mission,DHS/S&T has established the Cyber Security Research andDevelopment Center (CSRDC). As part of its cyber securitymission, DHS/S&T utilizes CSRDC to focus cyber securityRDTE&T efforts and to involve the best practices andpersonnel from academic, private industry and federal andnational laboratories. The Cyber Security R&D Center wasestablished by the Department of Homeland Security in2004 to develop security technology for protection of theU.S. cyber infrastructure. For example, the Linking the Oiland Gas Industry to Improve Cyber Security (LOGIIC)project, which addresses security vulnerability issuesrelated to the oil and gas industry’s Process ControlSystems (PCS) and Supervisory Control and DataAcquisition systems. The comprehensive monitoringsystem developed in LOGIIC provides an integrated, multicomponentsecurity solution that monitors a PCS forabnormal activity. The Center conducts its work throughpartnerships between government and private industry,the venture capital community, and the researchcommunity. The Center conducts its work throughpartnerships between government and private industry,the venture capital community, and the researchcommunity. This web site provides information about thisand other DHS S&T projects, workshop information andpresentations, cybersecurity news, events and outreachinformation. See http://www.cyber.st.dhs.gov/, contactcsrdc@dhs.gov.Defense Technology Experimental Research (DETER) TheDETER testbed was jointly funded by S&T and the NationalScience Foundation (NSF) and has been open to theresearch community since March 2004. The centerpieceof the experimental environment is a safe (quarantined),but realistic, network testbed based on a mesh of clustersof homogeneous experimental nodes. DETER is a criticalnational cyber-security experimental infrastructure whichenables users to study and evaluate a wide range ofcomputer security technologies including encryption,pattern detection, intrusion tolerant storage protocols,next generation network simulations; as well as, developand share educational material and tools to train the nextgeneration of cyber-security experts. Existing testingfacilities cannot handle experiments on a large enoughscale to represent today’s operational networks or theportion of the Internet that might be involved in a securityattack. Industry has only been able to test and validatenew security technologies in small- to medium-scaleprivate research laboratories that do not adequatelysimulate a real networking environment. Newsletters,published papers, videos and update presentations can beviewed at http://www.isi.edu/deter/. Contact testbedops@isi.deterlab.net.Domain Name System Security Extensions (DNSSEC)Deployment Coordinating Initiative To strengthen thedomain name system against attacks, S&T has initiated theDoDNSSEC Deployment Initiative. DNSSEC has been33

developed to provide cryptographic support for domainname system (DNS) data integrity and authenticity. DHSsponsors a community-based, international effort totransition the current state of DNSSEC to large-scale globaldeployment, including sponsorship of the DNSSECDeployment Working Group, a group of experts active inthe development or deployment of DNSSEC. It is open foranyone interested in participation. The DNSSEC web sitecontains articles, published research papers, DNSSECTools, Case Studies, Workshop information andpresentation materials. See http://www.dnssecdeployment.org/.Emergency Data Exchange Language (EDXL) messagingstandards help emergency responders exchange criticaldata, including alerts, hospital capacity, and availability ofresponse personnel and equipment. Industry can leveragethese standards to better ensure compliance andinteroperability for their products. See http://www.oasisopen.org.FutureTECH program targets critical research/innovationfocus areas that detailed the long-term needs of theDepartment to partner with the private sector, universitycommunities and national labs in the development oftechnology for future use by Department stakeholders.See http://www.dhs.gov/files/programs/gc_1242058794349.shtm. ContactSandT_Commercialization@hq.dhs.gov, (202) 254-6749.Long Range Broad Agency Announcement (BAA) is afunding mechanism for original research that addressesDHS capability gaps, which are specified in Part I of itsannouncement under Research Areas of Strategic Interest.It also funds original research that advances thefoundations of technical knowledge in the basic sciences.Successful submissions to the Long Range BAA answerquestions such as, “What research problem do youpropose to solve? How is your solution different from andsuperior to currently available solutions or from the effortsof others to achieve a similar solution? What data andanalysis do you have to support the contention thatfunding your R&D project will result in a significantincrease in capability for DHS?” All of S&T’s divisions andspecial programs receive and evaluate submissions, asappropriate, through the Long Range BAA. For submissioninstructions, evaluation criteria, and to apply online, visit:https://baa.st.dhs.gov/.National Science and Technology Council (NSTC)Subcommittee on Biometrics and Identity Management(BIdM) encourages greater collaboration and sharing ofinformation on biometric activities among governmentdepartments and agencies; commercial entities; state,regional, and international organizations; and the generalpublic. See www.Biometrics.gov, contactinfo@biometrics.org.Project 25 Compliance Assessment Program (P25 CAP)was established, in coordination with the NationalInstitute of Standards and Technology (NIST), to provide aprocess for ensuring that equipment complies with P25standards, meets performance requirements, and iscapable of interoperating across manufacturers. P25standards are focused on developing radios and othercomponents that can interoperate regardless ofmanufacturer. P25 CAP allows emergency responders toconfidently purchase and use P25-compliant products, andthe Program represents a critical step toward allowingresponders to communicate with their own equipment. In2009, the first eight laboratories were officially recognizedby DHS as part of the P25 CAP. A DHS-approvedlaboratory is authorized to produce test reports for P25equipment. NPPD/CS&C/OEC coordinates theimplementation of P-25 compliance standards with S&T topromote communications interoperability, and byencouraging grant recipients to purchase P-25 compliantequipment and technologies with Federal grant funding.See http://www.safecomprogram.gov/SAFECOM/currentprojects/project25cap/, contactP25CAP@dhs.gov.The Protected Repository for the Defense ofInfrastructure against Cyber Threats (PREDICT) willfacilitate the accessibility of computer and networkoperational data for use in cyber defense research anddevelopment through large-scale research datasets.PREDICT allows partners to pursue technical solutions toprotect the public and private information infrastructure.It also provides researchers and developers with realnetwork data to validate their technology and productsbefore deploying them online. This initiative represents anScience and Technology Directorateimportant three-way partnership between the federalgovernment, critical information infrastructure providers,and the security development community (both academicand commercial). Within this project, the Los AngelesNetwork Data Exchange and Repository (LANDER),Network Traffic Data Repository to Develop SecureInformation Technology Infrastructure, Routing Topologyand Network Reliability Dataset Project, and Virtual Centerfor Network and Security Data serve as data set collectorsand hosts. The PREDICT Data Coordinating Center helpsmanage and coordinate the research data repository. Seehttps://www.predict.org, contact PREDICTcontact@rti.org.Science & Technology Basic Research Focus Areasrepresent the technological areas in which S&T seeks tocreate and/or exploit new scientific breakthroughs andhelp guide the direction of the S&T research portfolio,within resource constraints, to provide long-term scienceand technology advances for the benefit of homelandsecurity. The focus areas identified by S&T’s ResearchCouncil, with input from our customers and the researchcommunity, summarize the fundamental work needed tosupport the future protection of our Nation. Seehttp://www.dhs.gov/xabout/structure/gc_1242157296000.shtm. Contact the Director of Research,SandT.Research@dhs.gov , (202) 254-6068.SECURE Program leverages the experience andresources of the private sector to develop fully deployableproducts/services based on Department generated andvetted, detailed operational requirements documents(ORDs) and a conservative estimate of the potentialavailable market of Department stakeholders. Seehttp://www.dhs.gov/files/programs/gc_1211996620526.shtm. Contact sandt_commercialization@hq.dhs.gov, (202)254-6749.Support Anti-Terrorism by Fostering EffectiveTechnologies Act (SAFETY Act) is a program managed bythe Office of SAFETY Act Implementation (OSAI). Theprogram evaluates and qualifies technologies for liabilityprotection in accordance with the Support Anti-Terrorismby Fostering Effective Technologies (SAFETY) Act of 2002and the supporting regulations of the Final Rule (6 CFRPart 25) implemented on July 10, 2006. As part of the34

Science and Technology DirectorateHomeland Security Act of 2002 (Public Law 107-296), theSAFETY Act provides risk management and liabilityprotections for sellers of Qualified Anti-TerrorismTechnologies. The purpose of the SAFETY Act is to ensurethat the threat of liability does not deter potentialmanufacturers or sellers of effective anti-terrorismtechnologies from developing, deploying andcommercializing these technologies that meet homelandsecurity objectives. See www.SAFETYAct.gov. ContactSAFETYActHelpDesk@dhs.gov, (866) 788-9318.Technologies for Critical Incident Preparedness (TCIP)Conference and Exposition TCIP highlights DOJ, DHS, andDoD technologies; RDT&E investments; and training toolsfor the emergency responder community. It provides aforum for emergency responders to discuss best practicesand exchange information and offers a unique opportunityfor emergency responders; business and industry;academia; and local, Tribal, State, and Federalstakeholders to network, exchange ideas, and addresscommon critical incident technology, preparedness,response and recovery needs, protocols, and solutions.See http://www.tcipexpo.com.DHS Technology Transfer Program serves as the focalpoint for technology transfer activities at the Departmentof Homeland Security. Currently, DHS operates from onecentralized Office of Research and Technology Applications(ORTA) to manage technology transfers at each of itslaboratories and throughout the Department. TheTechnology Transfer Program promotes the transferand/or exchange of technology with industry, State andlocal governments, academia, and other Federal agencies.The technologies developed and evaluated within the DHScan have a tremendous potential for commercialapplications throughout the nation and dramaticallyenhance the competitiveness of individual smallbusinesses as well as expanding areas of exploration andcooperation for all non-federal partners. For moreinformation, visithttp://www.dhs.gov/xabout/structure/gc_1264538499667.shtmVoice over Internet Protocol (VOIP) project researches IPenabledcommunication technologies and evaluatespromising solutions. This project will enable theemergency response community to confidently deploy anduse IP technologies and integrate video, cellular, andsatellite communications. In FY 2009, the project initiatedtesting and evaluation of IP solutions and completed thefirst VoIP profile as prioritized by the emergency responsecommunity. Ultimately, the project will complete thedevelopment of a set of standards based on the needs ofemergency responders. DHS and the U.S. Department ofCommerce (DOC) gathered key stakeholders from both thepublic safety and industry communities to form a workinggroup. Led by the DHS Office for Interoperability andCompatibility and DOC’s Public Safety CommunicationsResearch Program, the Public Safety VoIP Working Groupworks to define and clarify the expectations for VoIP in thepublic safety environment. See http://www.safecomprogram.gov/SAFECOM/currentprojects/voip/ andhttp://www.pscr.gov/projects/broadband/voip/voip.php,contact VoIP_Working_Group@sra.com.Video Quality in Public Safety (VQiPS) As videotechnology has evolved, the array of options for publicsafety practitioners has grown and the interoperabilitychallenges have become increasingly complex. Thus theneed has emerged for public safety to collectivelyarticulate their video quality needs to the manufacturingcommunity. A VQiPS Working Group was formed to focuson the major policy, technology, and practical uses andchallenges of public safety video systems. Comprised ofemergency responders, academics, Federal partners, andvendors, the Working Group is currently creating an enduserguide to help practitioners articulate their needs tovendors when they look to purchase or upgrade videosystems. See http://www.safecomprogram.gov/SAFECOM/currentprojects/videoquality/videoquality.htmand http://www.pscr.gov/projects/video_quality/video_about.php. Contact VQiPS_Working_Group@sra.com.DHS Centers of ExcellenceDHS Center of Excellence: Awareness & Location ofExplosives-Related Threats (ALERT) develops new meansand methods to protect the nation from explosives-relatedthreats, focusing on detecting leave-behind ImprovisedExplosive Devices, enhancing aviation cargo security,providing next-generation baggage screening, detectingliquid explosives, and enhancing suspicious passengeridentification. Resources include Training Opportunitiesand courses in Explosives. See http://www.northeastern.edu/alert/ and http://energetics.chm.uri.edu. Formore information, contact universityprograms@dhs.gov.DHS Center of Excellence: Preparedness andCatastrophic Event Response (PACER) optimizes ournation's preparedness in the event of a high-consequencenatural or man-made disaster, as well as developsguidelines to best alleviate the effects of such anevent. Resources available include a Modeling &Simulation Catalog, a Model Memorandum ofUnderstanding (MOU) between Hospitals during DeclaredEmergencies, and the Electronic Mass CasualtyAssessment and Planning Scenarios Applet (EMCAPS). Seehttp://www.pacercenter.org/. For more information,contact universityprograms@dhs.gov.DHS Center of Excellence: National Center for Risk andEconomic Analysis of Terrorism Events (CREATE) developsadvanced tools to evaluate the risks, costs andconsequences of terrorism, and guides economically viableinvestments in countermeasures that will make our Nationsafer and more secure. Resources include: an ExecutiveProgram for Counter-Terrorism, Aviation Safety &Security Program covering the use of models and tools forevaluation of security and anti-terrorism, DegreeSpecializations in Homeland Security Analysis, and theNational Interstate Economic Model (NIEMO) anoperational multi-regional input-output economic impactmodel. See http://create.usc.edu/. For moreinformation, contact universityprograms@dhs.gov.DHS Center of Excellence: National Center for FoodProtection and Defense (NCFPD) defends the safety andsecurity of the food system from pre-farm inputs throughconsumption by establishing best practices, developingnew tools and attracting new researchers to prevent,manage and respond to food contamination events.Resources include: Food and Agriculture CriticalityAssessment Tool (FAS-CAT); FoodSHIELD, a web-basedsystem for communication, coordination, communitybuilding,education, and training among the nation’s foodand agriculture sectors; Exercise Design and Facilitation;Event and Consequence Models; Continuous Tracking and35

Analyzing Consumer Confidence in the U.S. Food SupplyChain; Supply Chain Benchmarking Diagnostic Tool;Global Chronology of Incidents of Chemical, Biological,Radioactive and Nuclear Attacks from 1961-2005; MassProduction of Detection and Neutralizing Antibodies;Biosensors Courses; The Biosecurity Research Institute(BRI); The Frontier Program; Food Protection and FoodSafety and Defense Graduate Certificate Programs; TheNational Agricultural Biosecurity Center (NABC);Optimized Detection of Intentional Contamination usingSimulation Modeling; Risk Communication, MessageDevelopment/Evaluation and Training; decontaminationprotocols; and Regulatory, Policy, Technical, and PracticalIssues related to Contaminated Food Disposal. For moreinformation, see http://www.ncfpd.umn.edu/ or contactuniversityprograms@dhs.gov.DHS Center of Excellence: National Center for ForeignAnimal and Zoonotic Disease Defense (FAZD) protectsagainst the introduction of high-consequence foreignanimal and zoonotic diseases into the United States, withan emphasis on prevention, surveillance, intervention andrecovery. Resources include Courses on Foreign Animaland Zoonotic Diseases, Public and Private sectorAwareness Materials, Field Guide to HandlingContaminated Animal and Plant Materials, MassLivestock Carcass Management workshop, Specialists inForeign Animal and Zoonotic Diseases, an Avian InfluenzaStudy Curriculum, a Guide to Developing an AnimalIssues Emergency Management Plan, and a compilation ofmaterials pertaining to the Economic Impact of ForeignAnimal Diseases to the United States. Seehttp://fazd.tamu.edu/. For more information, contactuniversityprograms@dhs.gov.DHS Center of Excellence: National Center for Command,Control, and Interoperability (C2I) creates the scientificbasis and enduring technologies needed to analyzemassive amounts of information from multiple sources tomore reliably detect threats to the security of the nation,its infrastructures and to the health and welfare of itspopulace. These new technologies will also improve thedissemination of both information and relatedtechnologies. Co-led by Purdue University and RutgersUniversity, available educational opportunities are gearedtowards educating the next generation of homelandsecurity professionals with initiatives that span the entirecareer development pipeline, ranging from K-12 programsthrough undergraduate and graduate level work, toprofessional education and training. For moreinformation, see http://www.purdue.edu/discoverypark/vaccine/ and http://www.ccicada.org/ or contactuniversityprograms@dhs.gov.DHS Center of Excellence: Center for Maritime, Island, &Remote/Extreme Environment Security led by theUniversity of Hawaii in Honolulu for maritime and islandsecurity and Stevens Institute of Technology in Hoboken,N.J., for port security, will strengthen maritime domainawareness and safeguard populations and propertiesunique to U.S. islands, ports, and remote and extremeenvironments. Programs include the MARCOOS HighFrequency Radar Network and the New York /New JerseyHarbor Maritime Awareness System. Seehttp://cimes.hawaii.edu/ andhttp://www.stevens.edu/csr/. For more information,contact universityprograms@dhs.gov.DHS Center of Excellence: National TransportationSecurity Center of Excellence (NTSCOE) develops newtechnologies, tools and advanced methods to defend,protect and increase the resilience of the nation's multimodaltransportation infrastructure and education andtraining base lines for transportation security gearedtowards transit employees and professionals. Educationalprograms include H1N1 Training for transit agencymanagers and employees, Educational opportunities intransportation at the Mineta Transportation Institute(MTI), Online Master of Science in Homeland SecurityManagement degree from the Homeland SecurityManagement Institute of Long Island University. Seehttp://www.cti.uconn.edu/, http://www.tougaloo.edu/,http://transportation.tsu.edu/NTSCE/home.htm,http://www.policy.rutgers.edu/centers/nti.php,http://www.southampton.liu.edu/homeland/index.html,http://transweb.sjsu.edu/, andhttp://www.mackblackwell.org/. For more information,contact universityprograms@dhs.gov.DHS Center of Excellence: National Consortium for theStudy of Terrorism and Responses to Terrorism (START)Science and Technology Directorateinforms decisions on how to disrupt terrorists and terroristgroups, while strengthening the resilience of U.S. citizensto terrorist attacks. Resources include the Minorities atRisk Organizational Behavior, an open-source datasetcovering political organizations representing the interestsof ethnic groups whose political status and behavior istracked by the Minorities at Risk project; the GlobalTerrorism Database, an open-source database includinginformation on terrorist events around the world from1970 through 2007; Terrorist Organization Profiles; andTraining Programs related to the Human Causes andConsequences of Terrorism. Seehttp://www.start.umd.edu/start/. For more information,contact universityprograms@dhs.gov.36

Transportation Security Administration (TSA)Transportation Security AdministrationThe Transportation Security Administration protects the Nation’s transportation systems to ensure freedom of movement for people and commerce. www.tsa.govTSA Training and EducationAirport Watch/AOPA Training TSA partnered with theAircraft Owners and Pilots Association (AOPA) to develop anationwide Airport Watch Program that uses the morethan 650,000 pilots as eyes and ears for observing andreporting suspicious activity. The Airport Watch Programincludes warning signs for airports, informationalliterature, and a training video to teach pilots and airportemployees how to enhance security at their airports. Foradditional information including a training video, visithttp://www.aopa.org/airportwatch/.Alien Flight/Flight School Training The Interim Final Rule,Flight Training for Aliens and Other Designated Individualsand Security Awareness Training for Flight SchoolEmployees, requires flight schools to ensure that each ofits flight school employees who has direct contact withstudents (including flight instructors, ground instructors,chief instructors and administrative personnel who havedirect contact with students) receive both initial andrecurrent security awareness training. Flight schools mayeither choose to use TSA’s security awareness trainingprogram or develop their own program. For moreinformation, seehttp://www.tsa.gov/what_we_do/tsnm/general_aviation/flight_school_security.shtm.First Observer Training TSA provides funding for theFirst Observer program under the Trucking SecurityProgram grant. One component of First Observer is asecurity awareness training program. The First Observer web site has online training modules for Trucking andSchool Bus with nine other modules planned. You can logon to the web site for training at:http://www.firstobserver.com/training/home.php. Youcan call (888) 217-5902 or E-mail (Firstobserver@hmsworld.com)for more information.Hazmat Motor Carrier Security Action Item Training(SAIT) Program addresses the TSA recommended securityactions that were developed by the TSA for the hazmattransportation industry. For more information, seehttp://www.tsa.gov/highway. Or contact TSA Highwayand Motor Carrier Division, highwaysecurity@dhs.gov.Hazmat Motor Carrier Security Self-Assessment TrainingProgram addresses the requirements contained in 49 Codeof Federal Regulations (CFR), Part 172.802, which requiresmotor carriers that transport placarded amounts ofhazardous materials to develop a plan that adequatelyaddresses security risks related to the transportation ofhazardous materials. Training materials can be found athttp://www.tsa.gov/what_we_do/tsnm/highway/self_training.shtm. Contact TSA Highway and Motor CarrierDivision with any questions at: highwaysecurity@dhs.gov.IED Recognition and Detection for Railroad IndustryEmployees Training (CD) is a self-paced program thatleads users through four separate modules which focus onheightening rail employees' awareness of suspiciousactivity. Topics covered include an overview of theterrorist threat, high risk targets, improvised explosivedevice recognition, and inspection and responseprocedures. See http://www.tsa.gov/what_we_do/tsnm/freight_rail/training.shtm, or contactfreightrailsecurity@dhs.gov.Intermodal Security Training and Exercise Program (I-STEP) supports TSA’s Transportation Sector NetworkManagement (TSNM) Modal Security Managers withexercises and training. The program is designed tosupport all transportation security partners with securityobjectives and training that has clear and consistentperformance measures. See http://www.tsa.gov/what_we_do/layers/istep/index.shtm, contact i-step@dhs.gov,(571) 227-5150.Land Transportation Antiterrorism Training Program(LTATP) is a joint effort by TSA and the Federal LawEnforcement Training Center (FLETC) to enhanceknowledge, skills, and capabilities of law enforcement andsecurity officials to prevent acts of terrorism. Theprogram recognizes that security at most landtransportation systems is accomplished by a cooperativeeffort of private sector and local, State, and federalgovernment personnel. Through a curriculum focused onsurface transportation security, this 5-day programprovides the participants with tools to protect the landtransportation infrastructure, including rail, mass transitand bus operations, and most importantly passengers andemployees. See http://www.fletc.gov/training/programs/counterterrorism-division/land-transportationantiterrorism-training-program-ltatp,contact:MassTransitSecurity@dhs.gov.Maritime Passenger Security Courses TSA’s Port &Intermodal Security Division creates and distributestraining courses for passenger vessel employees. Thecourses address topics to improve passenger vesselemployees’ security awareness in their operatingenvironments and to increase the effectiveness of theirresponses to suspicious items and persons that they mightencounter. Courses available include: “SecurityAwareness For Passenger Vessel Employees,” “IED/VBIEDRecognition and Response,” and “Crowd Control.” Toorder, contact TSA Port & Intermodal Security Division atMaritime@dhs.gov, (571) 227-3556.Mass Transit and Passenger Rail - Bomb Squad Responseto Transportation Systems Through training and scenariobasedexercises, this program expands regional capabilitiesto respond to a threat or incident involving a suspectedexplosive device in mass transit and passenger railsystems. Bomb technicians from law enforcement forcesin the system’s operating area are placed in the masstransit or passenger rail environment to confront exercisesituations necessitating coordinated planning andexecution of operations to identify, resolve, and, ifappropriate, render harmless improvised explosivedevices. These joint activities build relationships and skills37

in a challenging operational setting, advancing operationalpartnerships that enhance capabilities to accomplish theprevention and response missions. Contact:MassTransitSecurity@dhs.gov.Mass Transit and Passenger Rail - Field Operational Riskand Criticality Evaluation (FORCE) The purpose of thisprocess is to establish a threat-based, risk-managedprotocol that is particularly effective for regional use. Thisrisk assessment evaluates threat, vulnerability, andconsequence from a variety of vantage points, focusingprimarily on the rail and bus properties but also surveyingintermodal and interdependent critical infrastructure andkey resources. The approach for any given region willapply the methodology that best addresses the needs ofthe particular transit agencies. The results of thisassessment aid agencies in setting risk mitigation prioritiesand completing requests for grant awards and advanceregional security collaboration. It is also adaptable toassist with new start-up properties about to come onlineor transit agencies with aggressive future expansioninitiatives as well as regions hosting special securityevents. For more information, contactMassTransitSecurity@dhs.gov.Mass Transit Smart Security PracticesIn mass transit and passenger rail, TSA has produced acompilation of smart security practices drawn from theresults of the comprehensive security assessmentscompleted under the Baseline Assessment for SecurityEnhancement (BASE) program that evaluate agenciesposture in the Security and Emergency ManagementActions Items. TSA coordinated the preparation of thiscompilation with each agency with one or more practicesrecognized in a BASE assessment, ensuring an accuratedescription of the practice the agency developed andimplemented and securing contact information for anofficial in the agency that professional colleagues mayconsult for more information. This compilation fosterscommunication among security professionals in masstransit and passenger rail nationally with the specificobjective of expanding adoption of these most effectivepractices, tailored as necessary to each agency's operatingenvironment. With the December 2009 update, thecompilation now consists of some 80 smart securitypractices, many of which focus on regional partnerships,random security patrols, sweeps, and surges, andintelligence and security information sharing, and trainingand public awareness. For more information, pleasecontact: MassTransitSecurity@dhs.gov.Mass Transit Security Training Program GuidelinesRecognizing the vital importance of training frontlineemployees, TSA developed and implemented a focusedsecurity training initiative under the Transit Security GrantProgram (TSGP) in February 2007. TSA coordinateddevelopment of this initiative through the Mass TransitSCC and the PAG. The resulting Mass Transit SecurityTraining Program provides guidelines to mass transit andpassenger rail agencies on the types of training to beprovided by category of employee. The guidance furtheridentifies specific courses developed under Federalauspices through the FTA, the Federal EmergencyManagement Agency, and TSA that are available to ensureemployees are trained in the designated areas. Finally, theDepartment revised the eligible costs under the TSGP toallow coverage of overtime expenses incurred whenemployees receive training courses. For Mass TransitSecurity Training Program Guidelines, seehttp://www.tsa.gov/assets/pdf/TSGP_Training_IB243.pdf,for TSGP – Approved Training Programs List seehttp://www.tsa.gov/assets/pdf/approved_vendor_list.pdf.MassTransitSecurity@dhs.gov.Operation Secure Transport (OST) is security awarenesstraining for the Over-the-Road Bus industry. The trainingprogram will be available on CD and online. The trainingmodules will be broken down into the followingcategories: Driver; Maintenance; Terminal Employees;Management; and Crisis Response. OST will have a link onthe TSA Highway and Motor Carrier webpage in the nearfuture: www.tsa.gov/highway. Contact TSA HMC with anyquestions at: highwaysecurity@dhs.gov.Pipeline Security Awareness for the Pipeline IndustryEmployee Training CD and Brochures is a compact discbasedsecurity awareness training program. The training isintended for distribution to interested pipeline companiesand is centered on heightening pipeline employees'awareness of suspicious activity and their importance inkeeping our nation's pipeline system secure. The trainingis useful to all pipeline company employees –Transportation Security Administrationadministrative, operations, and security personnel – whoneed a basic level of awareness and understanding ofpipeline security. To further enhance the informationcontained in the pipeline security awareness training CD,TSA produced the brochures “Pipeline Security Awarenessfor Employees” and “Good Neighbors! A Pipeline SecurityNeighborhood Watch.” The CD and brochures may berequested on the TSA Pipeline Security web site athttp://www.tsa.gov/what_we_do/tsnm/pipelines/training.shtm. For more information contact the Pipeline SecurityDivision at PipelineSecurity@dhs.gov.Public Transportation Emergency PreparednessWorkshop - Connecting Communities Program bringsmass transit and passenger rail agencies’ security andemergency management officials together with Federal,State, local, and tribal government representatives and thelocal law enforcement and first responder community todiscuss security prevention and response efforts and waysto work together more effectively to prepare and protecttheir communities. The 2-day Workshops enable theparticipants to apply their knowledge and experiences to arange of security and emergency response scenarios. Theoverall purpose is to foster dialogue, advance cooperativeplanning efforts, review past experiences, analyze bestpractices, and improve overall interoperability, resourceutilization, and prevention and response capabilities toaddress threats, security incidents, and natural disasters.See http://www.connectingcommunities.net, contact:MassTransitSecurity@dhs.gov.School Transportation Security Awareness (STSA) wasdeveloped by TSA in conjunction with the NationalAssociation of State Directors of Pupil TransportationServices, the National Association of Pupil Transportationand the National School Transportation Association toprovide much needed security awareness information andtraining to the school transportation industry. STSAfocuses on terrorist and criminal threats to school buses,bus passengers and destination facilities. It is designed toprovide school bus drivers, administrators, and staffmembers with information that will enable them toeffectively identify and report perceived security threats,as well as the skills to appropriately react and respond to asecurity incident should it occur. See38

Transportation Security Administrationhttp://www.tsa.gov/what_we_do/tsnm/highway/stsa.shtm, contact highwaysecurity@dhs.gov.TSA Publications and GuidanceFederal Bureau of Investigation (FBI) TerrorismVulnerability Self-Assessment (Appendix B of the FTASEPP guide – page 139 to 147). See http://transitsafety.volpe.dot.gov/publications/security/PlanningGuide.pdf. Contact the TSA Highway and Motor Carrier officeswith any questions at: highwaysecurity@dhs.gov.Federal Motor Carrier Safety Administration: Guide toDeveloping an Effective Security Plan for the HighwayTransportation of Hazardous Materials Seehttp://www.fmcsa.dot.gov/safety-security/hazmat/security-plan-guide.htm. Contact the TSA Highway andMotor Carrier offices with any questions at:highwaysecurity@dhs.gov.General Aviation Security Guidelines In April 2003, TSArequested the Aviation Security Advisory Committee(ASAC) establish a Working Group made up of industrystakeholders to develop guidelines for securityenhancements at the nation's privately and publiclyowned and operated general aviation (GA) landingfacilities. The resulting document constitutes a set offederally endorsed guidelines for enhancing airportsecurity at GA facilities throughout the nation. It isintended to provide GA airport owners, operators, andusers with guidelines and recommendations that addressaviation security concepts, technology, andenhancements. For more information, visit:http://www.tsa.gov/what_we_do/tsnm/general_aviation/airport_security_guidelines.shtmKeep the Nation’s Railroad Secure (Brochure) assistsrailroad employees to recognize signs of a potentialterrorist act. It is to be used in conjunction with a railroadcompany’s existing security policies and procedures andmay be modified to display the company’s emergencycontact information for ease of reference. Seehttp://www.tsa.gov/what_we_do/tsnm/freight_rail/training.shtm or contact freightrailsecurity@dhs.gov.Laminated Security Awareness Driver Tip Card containsthe following topics: Bus Operator Alerts; Hijacking;Evacuating the Vehicle; Awareness and What to Look For;and Possible Chemical/Biological Weapons. Seehttp://www.tsa.gov/what_we_do/tsnm/highway/documents_reports.shtm. Any questions can be sent tohighwaysecurity@dhs.gov.HAZMAT TRUCKING GUIDANCE: Highway Security-Sensitive Materials (HSSM) Security Action Items (SAIs)See http://www.tsa.gov/what_we_do/tsnm/highway/hssm_sai.shtm. Contact the TSA Highway and MotorCarrier offices with any questions at:highwaysecurity@dhs.gov.Highway and Motor Carrier Awareness Posters includeMotorcoach Awareness Posters for terminals: “Watch forSuspicious Items” and “Watch for Suspicious Behaviors”for terminals as well as a School Transportation EmployeeAwareness poster. See http://www.tsa.gov/what_we_do/tsnm/highway/documents_reports.shtm. Any questionscan be sent to highwaysecurity@dhs.gov.Mass Transit Employee Vigilance Campaign The “NOT ONMY SHIFT” program employs professionally-designedposters to emphasize the essential role that mass transitand passenger rail employees play in security andterrorism prevention in their systems. Adaptabletemplates enable each transit agency to tailor the productto its operations by including the system’s logo,photographs of their own agency’s employees at work,and quotes from the senior leadership, law enforcementand security officials, or frontline employees. Thepersonalized approach has proven effective in gainingemployees’ attention and interest, supporting theparticipating transit and rail agencies’ efforts to maintainvigilance for indicators of terrorist activity. TSA designsthe posters based on the preferences of the particularmass transit or passenger rail agency. For moreinformation contact: MassTransitSecurity@dhs.gov.Mass Transit and Passenger Rail - Additional Guidance onBackground Checks, Redress and Immigration Status Theadditional guidance on background checks, redress andimmigration status supplement item 14 of the Security andEmergency Management Action Items, which recommendsthat the operators of mass transit conduct backgroundinvestigations, such as criminal history and motor vehiclerecords, on all new frontline operations and maintenanceemployees and those employees and contractors withaccess to sensitive security information and securitycritical facilities and systems. This guidance addressesfactors to consider on the recommended scope of andprocedures for voluntarily conducted background checks.See http://www.tsa.gov/assets/pdf/guidance_employee_background_checks.pdf, contact:MassTransitSecurity@dhs.gov.MOTORCOACH GUIDANCE: Security and EmergencyPreparedness Plan (SEPP) See http://www.tsa.gov/assets/doc/sepp.doc. Contact the TSA HMC offices withany questions at: highwaysecurity@dhs.gov.Rail Security Rule Overview On November 26, 2008 theDepartment of Homeland Security published a regulationgoverning security in the freight rail industry. Theregulation not only affects freight railroads, but theircustomers as well. This presentation provides a high-leveloverview of the Rail Security Rule and informationregarding the requirements of the regulation. Seehttp://www.tsa.gov/assets/pdf/rail_rule_overview_for_stakeholder_workshops_mar_09.pdf (pdf – 229 KB), formore information contact: Scott.Gorton@dhs.gov.Planning Guidelines and Design Standards (PGDS) forChecked Baggage Inspection Systems incorporate insightsand experience of industry stakeholders, including airportand airline representatives, planners, architects, baggagehandling system designers, and equipment manufacturers.The PGDS is intended to assist planners and designers indeveloping cost-effective solutions and to convey TSArequirements for checked baggage inspection systems.The PGDS emphasizes best practices associated withscreening system layouts and addresses other factorsnecessary to actively manage system costs andperformance. For more information, seehttp://www.tsa.gov/press/happenings/updated_pgds.shtm or contact the TSA Contact Center, (866) 289-9673.Pipeline and Hazardous Materials Safety Administration:Risk Management Self-Evaluation Framework (RMSEF)See http://www.phmsa.dot.gov/hazmat/risk/rmsef.39

Contact the TSA HMC offices with any questions at:highwaysecurity@dhs.gov.Recommended General Aviation Security Action Items forGeneral Aviation Aircraft Operators” and “RecommendedSecurity Action Items for Fixed Base Operators”. Thesevoluntary action items are measures that aircraftoperators and fixed base operators should consider whenthey develop, implement or revise security plans or otherefforts to enhance security. For more information, seehttp://www.tsa.gov/what_we_do/tsnm/general_aviation/security.shtm.Safeguarding America’s Transportation System SecurityGuides are available for Highway Passenger SecurityMotorcoach Personnel, Private and Contract CarrierCompany Employees, Owner-Operator IndependentDrivers Association (OOIDA) Members, SchoolTransportation Industry Personnel, Tank Truck CarrierEmployees, and Truck Rental Company Employees. Youcan access the guides by clicking on “Documents andReports” on the main Highway and Motor Carrier page onthe TSA web site at: www.tsa.gov/highway. Anyquestions can be sent to highwaysecurity@dhs.gov.Transportation Security Administration CounterterrorismGuides are highway security counterterrorism guides forHighway Transportation security partners in the Trucking,Highway Infrastructure, Motorcoach and SchoolTransportation industries. These guides are small flipchartscontaining the following topics: Pre-IncidentIndicators; Targets; Threats to Highway; Insider Threat;Cloned Vehicle; Hijacking Prevention; Suspicious Packages;Information on Explosive Devices; Prevention/Mitigation;Security Planning; Security Inspection Checklist; SecurityExercises; Chemical/Biological/Nuclear/RadiologicalIncidents; and Federal, State and Local POCs. You cancontact TSA HMC to order a copy, pending availableinventory at highwaysecurity@dhs.gov.Transportation Sector Network Management Highwayand Motor Carrier Division Annual Report TSA Highwayand Motor Carrier Division publishes an Annual Report andposts the document on the following web site:http://www.tsa.gov/what_we_do/tsnm/highway/documents_reports.shtm.Transit Agency Security and Emergency ManagementProtective Measures is a compilation of recommendedprotective measures for threat levels under the HomelandSecurity Advisory System Jointly developed by TSA andFTA. The current recommended protective measuresreflect the advantages of improved threat and intelligenceinformation, security assessments conducted by FTA andTSA, operational experience since the 9/11 attacks thatprompted the original version, and collective subjectmatter expertise and experience of Federal partners andthe transit community. This product has been developedas a technical resource to transit agency executivemanagement and senior staff assigned to develop securityand emergency response plans and to implementprotective measures for response to the HSAS threatconditions and emergencies that might affect a transitagency. See http://www.tsa.gov/assets/pdf/mass_transit_protective_measures.pdf,contact: MassTransitSecurity@dhs.gov.User’s Guide on Security Seals for Domestic Cargoprovides information on the different types of securityseals available for use in securing and controllingcontainers, doors, and equipment. While this guide is notintended as a precise procedure for developing acomprehensive seal control program, instead, theobjective is to provide information and procedures thatwill support the development of a seal control programthat will meet site-specific requirements. The ‘User’sGuide on Security Seals’ document can be obtained byaccessing this link: https://portal.navfac.navy.mil/portal/page/portal/NAVFAC/NAVFAC_WW_PP/NAVFAC_NFESC_PP/LOCKS/PDF_FILES/sealguid.pdf.TSA Alerts and newslettersHighway ISAC The TSA Trucking Security Program fundsthe First Observer domain awareness program as well asa Call-Center and Information Sharing and Analysis Center(ISAC). The Highway ISAC creates products and bulletinsand e-mails them to a distribution list from TSA HighwayTransportation Security Administrationand Motor Carrier and the First Observer program.Contact First Observer at www.firstobserver.com.TSA Alert System is an emergency notification alertsystem for Highway and Motor Carrier security partners.The system is capable of sending out a message via phone,e-mail or SMS (text) based on the person’s priority contactpreference. Contact TSA by E-mail to become a TSA Alertsubscriber at highwaysecurity@dhs.gov.TSA Technical assistance and helpComprehensive Security Assessments and Action Itemsencompass activities and measures that are critical to aneffective security program. The 17 Action Items cover arange of areas including security program managementand accountability, security and emergency responsetraining, drills and exercises, public awareness, protectivemeasures for the Homeland Security Advisory Systemthreat levels, physical security, personnel security, andinformation sharing and security. TSA's TransportationSecurity Inspectors-Surface conduct security assessmentsunder the Baseline Assessment for Security Enhancement(BASE) program that evaluate the posture of mass transitand passenger rail agencies in the Action Items in acomprehensive and systematic approach to elevatebaseline security posture and enhance security programmanagement and implementation. The results of thesecurity assessments inform development of riskmitigation programs and resource allocations, mostnotably security grants. See http://www.tsa.gov/assets/pdf/mass_transit_action_items.pdf. For additionalinformation, contact MassTransitSecurity@dhs.gov.General Aviation Secure Hotline serves as a centralizedreporting system for general aviation pilots, airportoperators, and maintenance technicians wishing to reportsuspicious activity at their airfield. Hotline phone number:1-866-GA-SECUR (1-866- 427-3287).Highway and Motor Carrier First Observer Call-Center"First Observer" trained specialists serve as the first line ofcommunication for all matters related to this antiterrorismand security awareness program. Well trainedresponders will provide nationwide first responder and40

law enforcement contact numbers and electronic linkageto registered participants. Reported caller information isentered into a fully secured reporting system that allowsfor an electronic transfer to the Information Sharing andAnalysis Center (ISAC) for further investigation by industryanalysts. The call center may also be utilized during anincident of national significance. Call the center 24 x 7(888) 217-5902. For more information seewww.firstobserver.com.Traveler Redress Inquiry Program (DHS TRIP) provides asingle point of contact for individuals who have inquiriesor seek resolution regarding difficulties they experiencedduring their travel screening at airports,train stations, orcrossing U.S. borders. To initiate an inquiry, please logonto DHS TRIP’s interactive Web site www.dhs.gov/trip.For more information, contact the TSA Contact Center,(866) 289-9673.TSA Programs and ServicesAir Cargo Watch program The likelihood that office staffor managers will uncover the next terrorist is not high.The likelihood that an employee or contractor will seesomething that is out of the normal routine, the odd out ofplace person, activity or thing, is high. If it makes thatemployee feel uncomfortable or take notice, it should bereported to their supervisor immediately. The chance thata driver, dockworker, or cargo agent will be the personthat uncovers the next attack is very likely. The Air CargoWatch program involves all aspects of the supply chainreporting suspicious activity. TSA is collaborating withindustry partners to increase security domain awarenessso that individuals are empowered to detect, deter, andreport potential or actual security threats. The resultingAir Cargo Watch campaign is consistent with U.S.Department of Homeland Security and TSA efforts. AirCargo Watch has developed materials including apresentation, posters and a two-page guide, to encourageincreased attention to potential security threats amongseveral audiences. TSA encourages the display of postersand guides in public view to better attain its goal ofmaximizing security awareness along the entire air cargosupply chain. See http://www.tsa.gov/what_we_do/layers/aircargo/watch.shtm.Cargo Certified Cargo Screening Program Effective August1, 2010, 100 percent of cargo flown on passenger aircraftoriginating in the United States must be screened, per anact passed by Congress and signed into law by formerPresident Bush following the 9/11 Commission Act of2007. In response, TSA created the Certified CargoScreening Program (CCSP) to provide a mechanism bywhich industry may achieve 100% screening withoutimpeding the flow of commerce. Informational materialsinclude: One-page overview of CCSP, CCSF and Chain ofCustody Standards, Tri-Fold Brochure, Supplemental CCSPprogram material with at a glance program overview ofthe program Quick Hits overview with impact of 100%screening and supplemental CCSP materials. For moreinformation visit: www.tsa.gov/ccsp, contact CCSP,ccsp@dhs.gov or the TSA Contact Center, (866) 289-9673.Airspace Waivers The Office of Airspace Waivers managesthe process and assists with the review of general aviationaircraft operators who request to enter areas of restrictedairspace. For each waiver applicant, to support the vettingrequirements, last name, first name, social securitynumber, passport number, date of birth and place of birth,are collected. For applications for aircraft operating into,out of, within or overflying the United States, the waiverreview process includes an evaluation of the aircraft, crew,passengers, and purpose of flight. The office thenadjudicates the application and provides arecommendation of approval or denial to the FAA SystemOperations Security. For more information, seehttp://www.tsa.gov/what_we_do/tsnm/general_aviation/programs_aw.shtm#overview or contact (571) 227-2071.DCA Access Standard Security Program (DASSP) TSA'sInterim Final Rule, which was developed in coordinationwith other Department of Homeland Security agencies andthe Department of Defense, takes into consideration thespecial security needs of Washington Reagan NationalAirport (DCA). Under TSA's security plan, a maximum of48 flights in and out of DCA will be allowed each day. Allaircraft will be required to meet the security measures setforth in the DCA Access Standard Security Program(DASSP). See http://www.tsa.gov/what_we_do/tsnm/general_aviation/programs_sp.shtm#dassp or contact(571) 227-2071.Transportation Security AdministrationGeneral Aviation Maryland Three Program allowsproperly vetted private pilots to fly to, from, or betweenthe three general aviation airports closest to the NationalCapital Region. These airports are collectively known asthe "Maryland Three" airports, and include College ParkAirport (CGS), Potomac Airfield (VKX) and Hyde ExecutiveField (W32.) These airports are all within the Washington,DC Air Defense Identification Zone (ADIZ) and theWashington, D.C. Flight Restricted Zone (FRZ). Seehttp://www.tsa.gov/what_we_do/tsnm/general_aviation/programs_sp.shtm#maryland or contact (571) 227-2071Homeland Security Information Network (HSIN) – FreightRail Portal has been designed to provide consistent, realtime information sharing capabilities in an integrated,secure, web-based forum to coordinate and collaboratedirectly with our security partners. Membership to theFreight Rail portal is provided once vetted by portaladministrators. If you have questions, or for access pleasecontact the HSIN Helpdesk at (866) 430-0162 or send an e-mail to HSIN.helpdesk@dhs.gov or Linda.Lentini@dhs.gov.Homeland Security Information Network (HSIN) -Highway and Motor Carrier Portal is part of the CriticalSector part of the HSIN system (HSIN-CS). Membership tothe HMC portal is provided once vetted by portaladministrators. If you have questions, please contact theHSIN Helpdesk at (866) 430-0162 or send an e-mail toHSIN.helpdesk@dhs.gov.Homeland Security Information Network – Public TransitPortal (HSIN-PT) Intelligence sharing between mass transitand passenger rail agencies and their Federal, State andlocal partners is further facilitated through TSA’s MassTransit Security Information Network’s inter-agencycommunication and information sharing protocols. TheHSIN-PT has been integrated into this network to provideone stop security information sources and outlets forsecurity advisories, alerts and notices. TSA periodicallyproduces and disseminates Mass Transit SecurityAwareness Messages that address developments relatedto terrorist activity and tactics against mass transit andpassenger rail at the “for official use only” level.Additionally, TSA is actively involved in regional securityforums and supports these collaborative efforts by sharing41

intelligence products and related security information.Finally, a preplanned alert notification system enablesaccess to mass transit and passenger rail law enforcementand security officials nationally with timely notification ofthreats or developing security concerns. Membership tothe Public Transit portal is provided once vetted by portaladministrators, contact MassTransitSecurity@dhs.gov.Joint DHS/FBI Classified Threat and AnalysisPresentations A joint DHS Office of Intelligence andAnalysis, TSA Office of Intelligence, and Federal Bureau ofInvestigation effort provides classified intelligence andanalysis presentations to mass transit and passenger railsecurity directors and law enforcement chiefs in morethan 20 metropolitan areas simultaneously through theJoint Terrorism Task Force (JTTF) network’s secure videoteleconferencing system. These briefings advance two keystrategic objectives - providing intelligence and securityinformation directly to mass transit and passenger rail lawenforcement chiefs and security directors and enhancingregional collaboration by bringing these officials togetherwith their Federal partners to discuss the implications fortheir areas and coordinate to implement effective securitysolutions. The briefings occur on approximately quarterlyto semi-annual basis, with additional sessions as threatdevelopments may warrant. For more information,contact MassTransitSecurity@dhs.gov.Mass Transit Security and Safety Roundtables TSA, TheFederal Transit Administration (FTA), and the FederalEmergency Management Administration (FEMA) cosponsorthe semi-annual Transit Security and SafetyRoundtables, bringing together law enforcement chiefs,security directors, and safety directors from the nation’s50 largest mass transit and passenger rail agencies andAmtrak with Federal security partners to discuss specificterrorism prevention and response challenges and to workcollaboratively in developing effective risk mitigation andsecurity enhancement solutions. The Roundtables alsoprovide a forum for agency safety and security officials toshare effective practices and develop relationships toimprove coordination and collaboration. For additionalinformation, contact MassTransitSecurity@dhs.gov.Mass Transit Security Technology Testing In coordinationwith TSA’s Office of Security Technology and DHS’s Officeof Science and Technology, the Mass Transit Divisionpursues development of multiple technologies to advancecapabilities to detect and deter terrorist activity andprevent attacks. TSA partners with mass transit andpassenger rail agencies to conduct pilot testing of varioussecurity technologies. These activities evaluate thesecapabilities in the varied operational environments thatprevail in rail and bus operations across the country.Contact: MassTransitSecurity@dhs.gov.Paperless Boarding Pass Pilot enables passengers todownload their boarding pass on their cell phones orpersonal digital assistants (PDAs). This innovativeapproach streamlines the customer experience whileheightening the ability to detect fraudulent boardingpasses. For more information, see http://www.tsa.gov/approach/tech/paperless_boarding_pass_expansion.shtmor contact the TSA Contact Center, (866) 289-9673.Screening Partnership Program (SPP) also known as Opt-Out, is a unique approach to providing security screeningservices for air passengers and baggage. Under theprogram, an airport operator may apply to have securityscreening conducted by personnel from a qualified privatecontractor working under Federal oversight. For moreinformation, see http://www.tsa.gov/what_we_do/optout/index.shtm or contact the TSA Contact Center,(866) 289-9673.Secure Fixed Base Operator is a public-private sectorpartnership program that allows Fixed Base Operators(FBOs) to check passenger and crew identification againstmanifests or Electronic Advance Passenger InformationSystem (eAPIS) filings for positive identification ofpassengers and crew onboard general aviation aircraft.See http://www.tsa.gov/assets/pdf/sfbop_general_faq.pdf(pdf - 35KB). For additional information, contacttsnmfbo@dhs.gov.Secure Flight is a behind the scenes program thatenhances the security of domestic and internationalcommercial air travel through the use of improved watchlist matching. By collecting additional passenger data, itwill improve the travel experience for all airlinepassengers, including those who have been misidentifiedin the past. Resources available for aviation stakeholdersTransportation Security Administrationinclude a communications toolkit, a brochure, privacyinformation, signage informational video. For moreinformation, visit http://www.tsa.gov/what_we_do/layers/secureflight/index.shtm, or contact the TSA ContactCenter, (866) 289-9673.Transportation Security Grant Programs provides securitygrants to transit systems, intercity bus companies, freightrailroad carriers, ferries, and the trucking industry to helpprotect the public and the nation’s critical transportationinfrastructure. The grants support high-impact securityprojects that have a high efficacy in reducing the most riskto our nation’s transportation systems. Seewww.tsa.gov/grants. For more information, contactTSAGrants@tsa.dhs.gov.Transportation Worker Identification Credential (TWIC) isa security program designed to ensure that individualswho pose a security threat do not gain unescorted accessto secure areas of the nation's maritime transportationsystem. The credential is a biometric card that ensuresonly vetted workers can enter without an escort to securetransportation areas. The TWIC Program is jointlyadministered by TSA and the U.S. Coast Guard.More information can be found at http://www.tsa.gov/what_we_do/layers/twic/index.shtm, or by contacting theTWIC Hotline, (866) 347-8942.3-1-1 Liquid Restriction is a travel tip for passengers toremind them to pack liquids/gels in 3.4 oz bottles or less,to consolidate bottles into a one quart baggie and placethem in a bin, outside of their carry-on to send throughthe X-ray for screening. See http://www.tsa.gov/311/index.shtm or contact the TSA Contact Center, (866) 289-9673.42

Appendix A – Key ContactsAppendix A – Key ContactsComponent Contact E-mail PhoneCBP ACE Help Desk (800) 927-8729CBP Air & Marine Operations Center (AMOC) (951) 656-8000CBP Carrier Liaison Program CLP@dhs.gov (202) 344-3440.CBP CBP INFO Center (877) CBP-5511CBP Client Representative Office (571) 468-5000CBP Electronic System for Travel Authorization (ESTA) (202) 344-3710CBP Global Entry cbp.goes.support@dhs.gov (866) 530-4172CBP Industry Partnership Program industry.partnership@dhs.gov (202) 344-1180CBP Intellectual Property Rights Help Desk ipr.helpdesk@dhs.gov (562) 980-3119 ext. 252CBP Intellectual Property Rights Policy and Programs iprpolicyprograms@dhs.govCBP National Gang Intelligence Center (703) 414-8600CBP Private Aircraft Travel Entry Programs Private.Aircraft.Support@dhs.govCBP Secure Freight Initiative securefreightinitiative@dhs.govCRCL Training crcltraining@dhs.gov (202) 357-8258CRCL Disability Preparedness Disability.preparedness@dhs.gov (202) 357-8483CS&C Control Systems Security Program (CSSP) CSSP@dhs.govCS&C Cybersecurity Evaluation Tool CSET@dhs.govCS&C Information Techhnology Sector ncsd_cipcs@hq.dhs.govCS&C Office of Emergency Communications oec@hq.dhs.govCS&C Software Assurance Program software.assurance@dhs.govCS&C U.S. Computer Emergency Readiness Team (US-CERT) info@us-cert.gov (888) 282-0870CS&C US-CERT Secure Operations Center soc@us-cert.gov (888) 282-0870DHS Center for Faith-based and Community Initiatives Infofbci@dhs.gov.DHS Homeland Security Information Network (HSIN) hsin.helpdesk@dhs.gov (866) 430-0162DHS Lessons Learned and information Sharing (LLIS) feedback@llis.dhs.gov (866) 276-7001DHS National Information Exchange Model (NIEM) Program NIEMPMO@NIEM.govDHS Office of Small and Disadvantaged Business Utilization (202) 447-555543

Appendix A – Key ContactsDHS Private Sector Office Private.sector@dhs.gov (202) 282-8484FEMA Center for Domestic Preparedness Studentservices@cdpemail.dhs.gov (866) 213-9553FEMA Centralized Scheduling and Information Desk askcsid@dhs.gov (800) 368-6498FEMA Citizen Corps citizencorps@dhs.govFEMA Community Emergency Response Teams cert@dhs.govFEMA Disaster Assistance (800) 745-0243FEMA Emergency Lodging Assistance Program femahousing@corplodging.com (866) 545-9865FEMA FEMA Emergency Management Institute (301) 447-1200FEMA FEMA Learning Resource Center netclrc@dhs.gov (800) 638-1821FEMA FEMA Private Sector Division FEMA-Private-Sector-Web@dhs.govFEMA First Responder Training askCSID@dhs.gov (800) 368-6498FEMA Industry Liaison Support Center (contracting) (202) 646-1895FEMA Maps Assistance Center FEMAMapSpecialist@riskmapcds.com (877) 336-2627FEMA National Incident Management System FEMA-NIMS@dhs.gov (202) 646-3850FEMA Regulations FEMA-RULES@dhs.govFEMA Small Business Program FEMA-SB@dhs.govFEMA Technical Assistance Program FEMA-TARequest@fema.gov (800) 368-6498FEMA U.S. Fire Administration (301) 447-1000FEMA U.S. Fire Administration Publications usfa-publications@dhs.gov (800) 561-3356FLETC CRADA Program Office FLETC-CRADAProgramOffice@dhs.gov (912) 267-2100I&A DHS Open Source Enterprise OSINTBranchMailbox@hq.dhs.govI&A Office of Intelligence and Analysis Private Sector Partnership Program I&APrivateSectorCoordinator@hq.dhs.gov (202) 447-3517 or (202) 870-6087ICE Victim Assistance Program (866) 872-4973ICE Human Rights Violators and War Crimes Center HRV.ICE@DHS.GOVICE ICE 24/7 Hotline (866) DHS-2-ICEICE ICE Mutual Agreement between Government and Employers Program (IMAGE) IMAGE@dhs.gov (202) 732-3064.ICE Intellectual Property Rights Center (866) IPR-2060 or (866) 477-2060ICE National Incident Response Unit (NIRU) niru@dhs.govICE Privacy Office ICEPrivacy@dhs.gov (202) 732-3300ICE Public Affairs PublicAffairs.IceOfficeOf@dhs.gov (202) 732-4242ICE Student and Exchange Visitor Program (SEVP) Response Center SEVIS.Source@DHS.gov (703) 603-3400IP Chemical Facility Anti-Terrorism Standards (CFATS) Help Desk csat@dhs.gov (866) 323-295744

Appendix A – Key ContactsIPChemical Facility Anti-Terrorism Standards Compliance Assistance VisitRequestscscd.ieb@hq.dhs.govIP Chemical Sector Specific Agency ChemicalSector@dhs.gov (877) CHEMSECIP CIKR Asset Protection Technical Assistance Program (CAPTAP) ACAMS-info@hq.dhs.gov (703) 235-3939IP Commercial Facilities Sector-Specific Agency CFSteam@hq.dhs.govIP Critical Manufacturing Sector-Specific Agency cm-ssa@dhs.govIP Dams Sector-Specific Agency dams@dhs.govIP Emergency Services Sector-Specific Agency ESSTeam@hq.dhs.govIP Infrastructure Data Taxonomy (IDT) IICD@dhs.govIP Integrated Common Analytical Viewer (iCAV) iCAV.info@hq.dhs.gov (703) 235-4949IP IP Education and Learning Series IP_Education@hq.dhs.govIP National Infrastructure Coordination Center (NICC) (202) 282-9201IP National Infrastructure Protection Plan (NIPP) NIPP@dhs.gov (703) 603-5069IP Nuclear Sector-Specific Agency nuclearSSA@hq.dhs.govIP Office for Bombing Prevention OBP@dhs.gov (703) 235-5723IP Protected Critical Infrastructure Information (PCII) Program pcii-info@dhs.gov (202) 360-3023IP Protective Security Advisor (PSA) Field Operations Staff PSAFieldOperationsStaff@hq.dhs.gov (703) 235-5724IP Sector Specific Agency Executive Management Office SSAexecsec@dhs.govIP Vulnerability Assessments Branch IPassessments@dhs.gov.S&T Commercialization Office SandT_Commercialization@hq.dhs.gov (202) 254-6749S&T Cyber Security Research and Development Center csrdc@dhs.govS&T Office of University Programs universityprograms@dhs.gov (202) 254-6934S&T Project 25 Compliance Assessment Program (P25 CAP) P25CAP@dhs.govS&T SAFECOM Program SAFECOM@dhs.govS&T SAFETY Act SAFETYActHelpDesk@dhs.gov (866) 788-9318TSA Cargo Certified Cargo Screening Program ccsp@dhs.govTSA Freight and Rail freightrailsecurity@dhs.govTSA General Aviation Secure Hotline 1-866-GA-SECUR (1-866-427-3287)TSA Highway and Motor Carrier Division highwaysecurity@dhs.govTSA Intermodal Security Training and Exercise Program (I-STEP) i-step@dhs.gov (571) 227-5150TSA Mass Transit MassTransitSecurity@dhs.govTSA Office of Airspace Waivers (571) 227-2071TSA Pipeline Security Division PipelineSecurity@dhs.gov45

Appendix A – Key ContactsTSA Port & Intermodal Security Division Maritime@dhs.gov (571) 227-3556TSA Transportation Security Grant Programs TSAGrants@tsa.dhs.govTSA TSA Contact Center 1-866-289-9673CIS Ombudsman CIS Ombudsman cisombudsman@dhs.govUSCIS E-Verify E-Verify@dhs.gov (888) 464-4218USCIS Office of Public Engagement Public.Engagement@dhs.gov46

Appendix B – IndexAppendix B – IndexAActive Shooter - How To Respond, 25Active Threat Recognition for the Shopping Center/RetailSecurity Officer, 23Air Cargo Watch program, 41AIRBUST program, 10Airport Watch/AOPA Training, 37Airspace Waivers, 41Alert, 40AlertsChemical Sector Monthly Suspicious Activity Calls, 29Citizen Corps Email Alerts, 18Critical Infrastructure Information Notice, 15Current Cybersecurity Activity, 15Daily Open Source Infrastructure Report, 26DHS Open Source Enterprise – Daily Intelligence Reports, 6FEMA Private Sector E-alert, 18Highway ISAC, 40National Cyber Alert System, 15Private Sector Community Preparedness Updates, 5Technical Resource for Incident Prevention (TRIPwire), 32TSA Alert System, 40U.S. Border Patrol Blotter, Newsletter, and Alerts, 10U.S. Computer Emergency Readiness Team (US-CERT) MonthlyActivity Summary, 15Alien Flight/Flight School Training, 37America’s Waterways Watch, 9Are You Ready? An In-depth Guide to Citizen Preparedness, 17AssistanceAutomated Commercial Environment (ACE) National HelpDesk, 10Buffer Zone Protection Program (BZPP), 28Cargo Systems Messaging Service (CSMS), 10CBP Client Representatives, 10CBP INFO Center Self Service Q&A Database, 11Chemical Security Assessment Tool (CSAT), 31Chemical Security Compliance Assistance Visit (CAV) Requests,29Comprehensive Security Assessments and Action Items, 40Computer-Based Assessment Tool (CBAT), 31Critical Infrastructure and Key Resource (CIKR) AssetProtection Technical Assistance Program (CAPTAP), 29Cyber Resiliency Review (CRR), 15Cyber Security Advisors (CSAs), 16Cyber Security Evaluation Program (CSEP), 16Cyber Security Evaluation Tool (CSET), 14Cybersecurity Vulnerability Assessments, 16DisasterAssistance.gov, 18Emergency Lodging Assistance Program, 18Entry Process into United States, 11FEMA Map Assistance Center, 18FEMA Technical Assistance (TA) Program, 20General Aviation Secure Hotline, 40Highway and Motor Carrier First Observer Call-Center, 40Importing into the United States, 11Industrial Control Systems Technology Assessments, 16Intellectual Property Rights (IPR) Help Desk, 12National Center for Foreign Animal and Zoonotic DiseaseDefense (FAZD), 36Protective Security Advisor (PSA) Program, 30Radiological Voluntary Security Enhancements, 30Regional Resiliency Assessment Program (RRAP), 30Research and Test Reactors (RTRs) Voluntary SecurityEnhancement Program, 30Risk Self-Assessment Tool for Stadiums and Arenas, 32Security Outreach and Awareness Program (SOAP), 30Site Assistance Visit (SAV), 30The National Intellectual Property Rights Coordination Center,22Traveler Redress Inquiry Program (DHS TRIP), 6, 41U. S. Computer Emergency Readiness Team (US-CERT)Operations Center, 15U.S. Immigration and Customs Enforcement (ICE) VictimAssistance Program, 22Unified Hazard Mitigation Assistance Grant Programs, 20Voluntary Chemical Assessment Tool (VCAT), 32Assistance Commercialization Office, 5, 33Automated Commercial Environment (ACE), 11Automated Commercial Environment (ACE) National Help Desk,10Automated Commercial System (ACS), 11Automated Critical Asset Management System, 31Automated Export System (AES), 11Automated Manifest System (AMS), 11BBomb Event Management Web Training, 23Bombing Prevention, 23, 24, 25, 27, 28, 31, 32Bombing Prevention Workshop, 23Bomb-making Materials Awareness Program (BMAP), 28Bomb-Making Materials Awareness Program(BMAP)/Suspicious Behavior Cards, 25Technical Resource for Incident Prevention (TRIPwire), 32TRIPwire Community Gateway (TWCG), 32Bombing Prevention Workshop, 23Bomb-Making Materials Awareness Program (BMAP), 28Bomb-Making Materials Awareness Program (BMAP)/SuspiciousBehavior Cards, 25Buffer Zone Protection Program (BZPP), 28CCargoAutomated Commercial Environment (ACE), 11Automated Manifest System (AMS), 11Secure Freight Initiative (SFI) and Importer Security Filing andadditional carrier requirements (10+2), 13Cargo Certified Cargo Screening Program, 41Cargo Systems Messaging Service (CSMS), 10Carrier Liaison Program (CLP), 11CBP Client Representatives, 10CBP Directives Pertaining to Intellectual Property Rights, 10CBP INFO Center Self Service Q&A Database, 11CBP Laboratories and Scientific Services, 12CBP Trade Outreach, 13Center for Domestic Preparedness (CDP), 17Cesium Chloride In-Device Delay (Irradiator Hardening), 29Chemical Facility Anti-Terrorism Standards (CATS) ChemicalFacility Security Tip Line, 29Chemical Facility Anti-Terrorism Standards (CFATS), 25Chemical Facility Anti-Terrorism Standards (CFATS) Presentation,25Chemical Facility Anti-Terrorism Standards (CFATS) Risk-BasedPerformance Standards (RBPS), 25Chemical Sector Explosive Threat Awareness Training Program,23Chemical Sector Monthly Suspicious Activity Calls, 29Chemical Security Assessment Tool (CSAT), 31Chemical Security Compliance Assistance Visit (CAV) Requests,29Chemical Security Summit, 29Chemical-Terrorism Vulnerability Information (CVI), 25CIS Ombudsman Annual Reports to Congress, 8CIS Ombudsman Updates, 8CIS Ombudsman’s Community Call-In Teleconference Series, 8Citizen Corps Email Alerts, 18Civics and Citizenship Toolkit - A Collection of EducationalResources for Immigrants, 7Commercial Facilities Sector Pandemic Planning Documents, 26Commercial Facilities Training Resources Guide pamphlet, 23Commercial Mobile Alert Service (CMAS), 3347

Commercialization Office, 5, 33Community Emergency Response Team (CERT), 17Community Preparedness – Citizen Corps, 18Comprehensive Security Assessments and Action Items, 40Computer-Based Assessment Tool (CBAT), 31Contact CBP1-800 BE ALERT, 10Cooperative Research and Development Agreements (CRADAs),5Counterterrorism, 40Counterterrorism Protective Measures Course, 23Critical Infrastructure and Key Resource (CIKR) Asset ProtectionTechnical Assistance Program (CAPTAP), 29Critical Infrastructure and Key Resources (CIKR) Learning Series,23Critical Infrastructure and Key Resources (CIKR) Resource Center,31Critical Infrastructure and Key Resources (CIKR) SectorSnapshots, Fact Sheets and Brochures, 28Critical Infrastructure and Key Resources (CIKR) Sector-SpecificPlans, 28Critical Infrastructure and Key Resources (CIKR) Training Module,23Critical Infrastructure Information Notice, 15Customs-Trade Partnership Against Terrorism (C-TPAT), 11Cyber Security Research and Development Center, 33CybersecurityControl Systems Security Program (CSSP), 16Control Systems Security Program (CSSP) Instructor-LeadCybersecurity Training, 14Critical Infrastructure Information Notices, 15Critical Infrastructure Protection – Cyber Security (CIP-CS), 16Current Cybersecurity Activity, 15Cyber Education and Workforce Development Program(CEWD), 14Cyber Resiliency Review (CRR), 15Cyber Security Advisors, 16Cyber Security Evaluation Program (CSEP), 16Cyber Security Evaluation Tool (CSET), 14Cyber Security Research and Development Center, 33Cybersecurity Information Products and RecommendedPractices, 14DHS/Commercial Facilities Training Resources Guide pamphlet,23Industrial Control System Cybersecurity Standards andReferences, 14Industrial Control Systems Technology Assessments, 16Information Technology Sector Risk Assessment, 14Information Technology Sector Specific Plan (IT SSP), 14National Cyber Alert System, 15Public Trends and Analysis Report, 14Software Assurance Program, 16US-CERT Monthly Activity Summary, 15US-CERT Operations Center, 15US-CERT Security Publications, 15Vulnerability Assessments, 16Vulnerability Notes Database, 15DDaily Open Source Infrastructure Report, 26Dams Sector Consequence-Based Top Screen Fact Sheet, 26Dams Sector Consequence-Based Top Screen Methodology, 31Dams Sector Councils Fact Sheet, 26Dams Sector Crisis Management Handbook, 26Dams Sector Exercise Series (DSES), 29Dams Sector Exercises Series Fact Sheet - 2009, 26Dams Sector Overview Brochure, 26Dams Sector Protective Measures Handbook, 26Dams Sector Research & Development Roadmap: Developmentof Validated Damage and Vulnerability AssessmentCapabilities for Aircraft Impact Scenarios, 26Dams Sector Resources (For Official Use Only): The Dams SectorSecurity Awareness Handbook, 26Dams Sector Security Awareness Guide, 26Dams Sector Security Awareness Guide for Levees, 26Dams Sector Security Awareness Handbook, 26Dams Sector Standard Operating Procedures for InformationSharing, 26Dams Sector Suspicious Activity Reporting Fact Sheet, 26Dams Sector Suspicious Activity Reporting Tool, 31Dams Sector Waterside Barriers Guide, 26Data and Visual Analytics, 33DCA Access Standard Security Program (DASSP), 41Defense Technology Experimental Research (DETER), 33DHS Center for Faith-Based and Community Initiatives, 5DHS Center of ExcellenceAwareness & Location of Explosives-Related Threats (ALERT),35Center for Maritime, Island, & Remote/Extreme EnvironmentSecurity, 36National Center for Command, Control, and Interoperability(C2I), 36National Center for Food Protection and Defense (NCFPD), 35National Center for Foreign Animal and Zoonotic DiseaseDefense (FAZD), 36National Center for Risk and Economic Analysis of TerrorismEvents (CREATE), 35National Consortium for the Study of Terrorism and Responsesto Terrorism (START), 36National Transportation Security Center of Excellence(NTSCOE), 36Appendix B – IndexPreparedness and Catastrophic Event Response (PACER), 35DHS Office of Infrastructure Protection (IP), 5DHS Open Source Enterprise – Daily Intelligence Reports, 6DHS Private Sector Office, 5Disabilitypreparedness.gov, 5DisasterAssistance.gov, 18Domain Name System Security Extensions (DNSSEC)Deployment Coordinating Initiative, 33Donations and Volunteers Information, 18EeAllegations, 11Education, Outreach, and Awareness Snapshot, 26Electronic Crimes Task Force (ECTF) Program, 5Electronic System for Travel Authorization (ESTA), 11Emergency Communications Guidance Documents andMethodologies, 14Emergency Data Exchange Language (EDXL), 34Emergency Food and Shelter National Board Program, 18Emergency Lodging Assistance Program, 18Emergency Services Personal Readiness Guide for Respondersand Their Families, 26Emergency Services Sector (ESS)Video, 26Emergency Services Sector Training Catalog, 24Enhanced Critical Infrastructure Protection (ECIP), 29Entry Level Test Study Guides for CBP Job Applicants, 10Entry Process into United States, 11Evacuation Planning Guide for Stadiums, 26E-Verify, 7E-Verify and Unfair Labor Practices, 5ExercisesDams Sector Exercise Series (DSES), 29Sector-Specific Agency Executive ManagementOffice/Transportation Security Administration (TSA) JointExercise Programs, 30Security Seminar Exercise Series with State Chemical IndustryCouncils, 30Expanding ESL, Civics, and Citizenship Education in YourCommunity: A Start-Up Guide, 7FFederal Bureau of Investigation (FBI) Terrorism VulnerabilitySelf-Assessment, 39Federal Motor Carrier Safety Administration: Guide toDeveloping an Effective Security Plan for the HighwayTransportation of Hazardous Materials, 39FEMA Emergency Management Institute Independent StudyProgram, 1748

FEMA Emergency Management Institute Programs, 17FEMA Industry Liaison Program, 18FEMA Learning Resource Center, 17FEMA Library, 18FEMA Map Assistance Center, 18FEMA Private Sector E-alert, 18FEMA Regulatory Materials, 18FEMA Small Business Program, 19First Observer Training, 37Forced Labor Resources, 21Freight Rail Security Grant Program, 19GGeneral Aviation, 39, 40, 41General Aviation Maryland Three Program, 41General Aviation Secure Hotline, 40General Aviation Security Guidelines, 39General Information on Sector-Specific Agency ExecutiveManagement Office (SSA EMO) Critical Infrastructure and KeyResources (CIKR) Sectors and Programs, 31Global Entry, 12Global Supply Chain Risk Management (GSCRM) Program, 16GrantsFreight Rail Security Grant Program, 19Intercity Bus Security Grant Program, 19Intercity Passenger Rail Grant Program, 19Nonprofit Security Grant Program, 19Port Security Grant Program, 19Transit Security Grant Program, 20Transportation Security Grant Programs, 42Unified Hazard Mitigation Assistance Grant Programs, 20Guide to Critical Infrastructure and Key Resources (CIKR)Protection at the State, Regional, Local, Tribal, & TerritorialLevel, 26Guide to Naturalization, 7HHazmat Motor Carrier Security Action Item Training (SAIT)Program, 37Hazmat Motor Carrier Security Self-Assessment TrainingProgram, 37HAZMAT TRUCKING GUIDANCE: Highway Security-SensitiveMaterials (HSSM) Security Action Items (SAIs), 39Highway and Motor Carrier Awareness Posters, 39Highway and Motor Carrier First Observer Call-Center, 40Highway ISAC, 40Homeland Security Information Network, 41Homeland Security Information Network – Public Transit Portal(HSIN-PT), 41Homeland Security Information Network (HSIN), 5Homeland Security Information Network (HSIN) – Freight RailPortal, 41Homeland Security Information Network (HSIN) - Highway andMotor Carrier Portal, 41Homeland Security Information Network-Critical Sectors (HSIN-CS), 31HOMEPORT, 9Hotel and Lodging Advisory Poster, 27Human Rights Violators and War Crimes Center, 21Human TraffickingAwareness Resources, 21Hidden in Plain Sight, 21Indicators Pamphlet, 21Trafficking in Persons (TIP) Card, 21IICE LINK Portal, 21IED Recognition and Detection for Railroad Industry EmployeesTraining (CD), 37If You Have the Right to Work, Don’t Let Anyone Take it AwayPoster, 7Importer Self Assessment – Product Safety Pilot (ISA-PS), 12Importer Self-Assessment Program (ISA), 12Importing into the United States, 11Improvised Explosive Device (IED) Awareness / Bomb ThreatManagement Workshop, 24Improvised Explosive Device (IED) Awareness Web Training, 24Improvised Explosive Device (IED) Search Procedures Workshop,24Independent Study Course IS 870: Dams Sector: CrisisManagement Overview, 24Independent Study Course IS-821 Critical Infrastructure and KeyResources (CIKR) Support Annex, 24Independent Study Course IS-860.a National InfrastructureProtection Plan (NIPP), 24Industrial Control Systems Technology Assessments, 16Information SharingComprehensive Security Assessments and Action Items, 40DHS Open Source Enterprise Daily Intelligence Reports, 6Highway ISAC, 40Homeland Security Information Network – Public Transit Portal(HSIN-PT), 41Homeland Security Information Network (HSIN), 5Homeland Security Information Network (HSIN) – Freight RailPortal, 41Intelligence and Analysis Private Sector Partnership Program, 6Lessons Learned and Information Sharing (LLIS.gov), 6Appendix B – IndexMass Transit Smart Security Practices, 38National Gang Intelligence Center, 12National Infrastructure Protection Plan (NIPP) SectorPartnership, 29NIPP in Action Stories, 27NIPP Information Sharing Snapshot, 27Protected Critical Infrastructure Information (PCII) Program, 30Soft Target Awareness Course, 24USCG HOMEPORT, 9Informed Compliance Publications, 10Infrastructure Data Taxonomy (IDT), 27Infrastructure Protection Report Series (IPRS), 27Integrated Common Analytical Viewer (iCAV), 32Integrated Common Analytical Viewer (iCAV) Web-basedTraining, 24Intellectual Property Rights (IPR)CBP Directives Pertaining to Intellectual Property Rights, 10Continuous Sample Bond, 12e-Recordation and IPR Search, 12Intellectual Property Rights (IPR) Help Desk, 12Intellectual Property Rights (IPR) and Restricted MerchandiseBranch, 12IPR EnforcementA Priority Trade Issue, 12IPR Seizure Statistics, 10U.S. – EU Joint Brochure and Web Toolkit for Trademark,Copyright Owners, 12Intelligence and AnalysisOpen Source Enterprise Daily Intelligence Reports, 6Private Sector Partnership Program, 6Intelligence and Analysis Private Sector Partnership Program, 6Intercity Bus Security Grant Program, 19Intercity Passenger Rail Grant Program, 19Intermodal Security Training and Exercise Program, 37International Issues for Critical Infrastructure and Key Resources(CIKR) Protection, 27Joint DHS/FBI Classified Threat and Analysis Presentations, 42Keep the Nation’s Railroad Secure (Brochure), 39JKLLaminated Security Awareness Driver Tip Card, 39Land Transportation Antiterrorism Training Program (LTATP), 37Lessons Learned and Information Sharing (LLIS.gov), 649

Long Range Broad Agency Announcement, 34MMariner CredentialingUSCG National Maritime Center (NMC), 9Maritime Passenger Security Courses, 37Mass Transit and Passenger Rail - Additional Guidance onBackground Checks, Redress and Immigration Status, 39Mass Transit and Passenger Rail - Bomb Squad Response toTransportation Systems, 37Mass Transit and Passenger Rail - Field Operational Risk andCriticality Evaluation (FORCE), 38Mass Transit Employee Vigilance Campaign, 39Mass Transit Security and Safety Roundtables, 42Mass Transit Security Technology Testing, 42Mass Transit Security Training Program Guidelines, 38Mass Transit Smart Security Practices, 38Money Laundering and Operation Cornerstone, 22MOTORCOACH GUIDANCE: Security and EmergencyPreparedness Plan (SEPP), 39Multi-Jurisdiction Improvised Explosive Device (IED) SecurityPlan (MJIEDSP), 27NNational Critical Infrastructure and Key Resources (CIKR)Protection Annual Report Snapshot, 27National Cyber Alert System, 15National Dam Safety Program, 19National Emergency Communications Plan, 15National Flood Insurance Program, 19National Gang Intelligence Center, 12National Incident Management System (NIMS), 19National Information Exchange Model (NIEM) Program, 6National Infrastructure Advisory Council (NIAC), 29National Infrastructure Protection Plan (NIPP) 2009, 27National Infrastructure Protection Plan (NIPP) 2009 OverviewSnapshot, 27National Infrastructure Protection Plan (NIPP) Brochure, 27National Infrastructure Protection Plan (NIPP) InformationSharing Snapshot, 27National Infrastructure Protection Plan (NIPP) SectorPartnership, 29National Interoperability Field Operations Guide, 15National Response Framework (NRF), 19National Science and Technology Council (NSTC) Subcommitteeon Biometrics and Identity Management (BIdM), 34National Vessel Movement Center (NVMC):, 9NIPP in Action Stories, 27Nonprofit Security Grant Program, 19OOffice of Infrastructure Protection, 5Office of Infrastructure Protection (IP) and NationalInfrastructure Protection Plan (NIPP) booths, 30Office of Small and Disadvantaged Business Utilization (OSDBU),6Operation Secure Transport (OST), 38PPaperless Boarding Pass Pilot, 42Partnership, 42Personnel Screening Guide for Owners and Operators, 26Physical Security Measures for Levees Brochure, 26Pipeline and Hazardous Materials Safety Administration: RiskManagement Self-Evaluation Framework (RMSEF), 39Pipeline Security Awareness for the Pipeline Industry EmployeeTraining CD and Brochures, 38Planning for 2009 H1N1 Influenza: A Preparedness Guide forSmall Business, 27Planning Guidelines and Design Standards (PGDS) for CheckedBaggage Inspection Systems, 39Port Security Grant Program, 19PortalsHomeland Security Information Network (HSIN), 5Homeland Security Information Network-Critical Sectors(HSIN-CS), 31Lessons Learned and Information Sharing (LLIS.gov), 6National Vulnerability Database (NVD), 16Technical Resource for Incident Prevention (TRIPwire), 32TRIPwire Community Gateway (TWCG), 32Private Aircraft Travel Entry Programs, 13Private Sector Community Preparedness Updates, 5Private Sector Counterterrorism Awareness Workshop, 24Private Sector Office, 5ProcurementFEMA Industry Liaison Program, 18FEMA Small Business Program, 19Office of Small and Disadvantaged Business Utilization(OSDBU), 6Project 25 Compliance Assessment Program (P25 CAP), 34Project Shield America, 22Protected Critical Infrastructure Information (PCII) Program, 30Protective Measures Guide for U.S. Sports Leagues, 28Protective Security Advisor (PSA) Program, 30Public Transportation Emergency Preparedness Workshop -Connecting Communities Program, 38QuakeSmart, 20QRAppendix B – IndexRadiological Emergency Preparedness Program REP), 20Radiological Voluntary Security Enhancements, 30Rail Security Rule Overview, 39Ready Business, 6, 20Recommendations by the CIS Ombudsman (Previous), 8Recommendations to the CIS Ombudsman, 8Recommended General Aviation Security Action Items, 40Regional Resiliency Assessment Program (RRAP), 30ReportingAIRBUST program, 10America’s Waterways Watch, 9CBP - 1-800 BE ALERT, 10Dams Sector Suspicious Activity Reporting Tool, 31eAllegations, 11Forced Labor, 21The National Intellectual Property Rights Coordination Center,22Traveler Redress Inquiry Program (DHS TRIP), 6U. S. Computer Emergency Readiness Team (US-CERT)Operations Center, 15U.S. Immigration and Customs Enforcement (ICE) Tip-Line, 22Research and Test Reactors (RTRs) Voluntary SecurityEnhancement Program, 30Retail Security Webinar, 31Retail Video: "What's in Store - Ordinary People/ExtraordinaryEvents", 24, 26SSAFECOM Guidance for Federal Grant Programs, 15SAFECOM Program, 16Safeguarding America’s Transportation System Security Guides,40School Transportation Security Awareness (STSA), 38Science & Technology Basic Research Focus Areas, 34Screening Partnership Program, 42Sector-Specific Agency Executive ManagementOffice/Transportation Security Administration (TSA) JointExercise Programs, 30Sector-Specific Pandemic Influenza Guides (Sector-SpecificAgency Executive Management Office (SSA EMO) Sectors), 28Secure Fixed Base Operator, 42Secure Flight, 4250

Secure Freight Initiative (SFI) and Importer Security Filing andadditional carrier requirements (10+2), 13SECURE Program, 34Security Awareness for Levee Owners Brochure, 26Security Outreach and Awareness Program (SOAP), 30Security Seminar, Exercise Series with State Chemical IndustryCouncils, 30Site Assistance Visit (SAV), 30Soft Target Awareness Course, 24Software Assurance (SwA) Program, 16Sports Leagues, 28State and Local Implementation Snapshot, 28Student and Exchange Visitor Program, 22Submit a Case Problems to the CIS Ombudsman, 8Summary of the NIPP and SSPs, 28Support Anti-Terrorism by Fostering Effective Technologies Act(SAFETY Act), 34Surveillance Detection Training for Commercial InfrastructureOperators and Security Staff Course, 25Surveillance Detection Training for Municipal Officials, State andLocal Law Enforcement Course, 25Surveillance Detection Web Training, 25TTechnical Assistance (TA) Program, 20Technical Resource for Incident Prevention (TRIPwire), 32Technologies for Critical Incident Preparedness (TCIP)Conference and Exposition, 35Technology Transfer Program, 35The National Intellectual Property Rights Coordination Center,22The Protected Repository for the Defense of Infrastructureagainst Cyber Threats (PREDICT), 34Threat Detection and Reaction by Retail Staff (Point of Sale), 25Tornado Safety Initiative, 20TrainingRetail Video: "What's in Store - OrdinaryPeople/Extraordinary Events", 2420-Minute Retail Security Webinar, 31Active Threat Recognition for the Shopping Center/RetailSecurity Officer, 23Airport Watch/AOPA Training, 37Alien Flight/Flight School Training, 37Are You Ready? An In-depth Guide to Citizen Preparedness, 17Awareness & Location of Explosives-Related Threats (ALERT),35Bomb Event Management Web Training, 23Bombing Prevention Workshop, 23Center for Domestic Preparedness (CDP), 17Chemical Sector Explosive Threat Awareness Training Program,23Community Emergency Response Team (CERT), 17Control Systems Security Program (CSSP) Instructor-LeadCybersecurity Training, 14Counterterrorism Protective Measures Course, 23Critical Infrastructure and Key Resources (CIKR) LearningSeries, 23Critical Infrastructure and Key Resources (CIKR) TrainingModule, 23Cyber Education and Workforce Development Program(CEWD), 14DHS 90-Minute Retail Security Webinar, 31DHS/Commercial Facilities Training Resources Guide pamphlet,23Disability Preparedness, 5Emergency Services Sector Training Catalog, 24E-Verify and Unfair Labor Practices, 5FEMA Emergency Management Institute Independent StudyProgram, 17FEMA Emergency Management Institute Programs, 17FEMA Learning Resource Center, 17First Observer Training, 37H1N1 Training for transit agency managers and employees,Educational opportunities in transportation, 36Hazmat Motor Carrier Security Action Item Training (SAIT)Program, 37Hazmat Motor Carrier Security Self-Assessment TrainingProgram, 37Human Causes and Consequences of Terrorism. See DHSCenter of Excellence: National Consortium for the Study ofTerrorism and Responses to Terrorism (START)IED Recognition and Detection for Railroad Industry EmployeesTraining (CD), 37Improvised Explosive Device (IED) Awareness / Bomb ThreatManagement Workshop, 24Improvised Explosive Device (IED) Awareness Web Training, 24Improvised Explosive Device (IED) Search ProceduresWorkshop, 24Independent Study Course IS 870Dams SectorCrisis Management Overview, 24Independent Study Course IS-821 Critical Infrastructure andKey Resources (CIKR) Support Annex, 24Independent Study Course IS-860.a National InfrastructureProtection Plan (NIPP), 24Integrated Common Analytical Viewer (iCAV) Web-basedTraining, 24Intermodal Security Training and Exercise Program, 37Land Transportation Antiterrorism Training Program (LTATP),37Appendix B – IndexMaritime Passenger Security Courses, 37Mass Transit and Passenger Rail - Bomb Squad Response toTransportation Systems, 37Mass Transit and Passenger Rail - Field Operational Risk andCriticality Evaluation (FORCE), 38Mass Transit Security Training Program Guidelines, 38Mass Transit Smart Security Practices, 38National Center for Command, Control, and Interoperability(C2I), 36National Center for Food Protection and Defense (NCFPD), 35National Center for Foreign Animal and Zoonotic DiseaseDefense (FAZD), 36National Center for Risk and Economic Analysis of TerrorismEvents (CREATE), 35National Information Exchange Model (NIEM) Program, 6Operation Secure Transport (OST), 38Pipeline Security Awareness for the Pipeline IndustryEmployee Training CD and Brochures, 38Private Sector Counterterrorism Awareness Workshop, 24Public Transportation Emergency Preparedness Workshop -Connecting Communities Program, 38School Transportation Security Awareness (STSA, 38Soft Target Awareness Course, 24Surveillance Detection Training for Commercial InfrastructureOperators and Security Staff Course, 25Surveillance Detection Training for Municipal Officials, Stateand Local Law Enforcement Course, 25Surveillance Detection Web Training, 25Threat Detection and Reaction by Retail Staff (P))oint of Sale),25Training Video “Check It!: Protecting Public Spaces”, 24U.S. Fire Administration’s National Fire Academy ResidentialTraining Programs, 17Web-Based Chemical Security Awareness Training Program, 25Transit Agency Security and Emergency Management ProtectiveMeasures, 40Transportation Sector Network Management Highway andMotor Carrier Division Annual Report, 40Transportation Security Administration Counterterrorism XE"Counterterrorism" Guides, 40Transportation Security Grant Programs, 42Transportation Worker Identification Credential (TWIC, 42travel, 6, 41, 42Traveler Redress Inquiry Program (DHS TRIP), 6, 41TRIPwire Community Gateway (TWCG), 32Trusted Traveler Programs (TTP), 13TSA Alert System, 4051

UU. S. Computer Emergency Readiness Team (US-CERT)Operations Center, 15U.S. Border Patrol Blotter, 10U.S. Border Patrol Checkpoints Brochure, 10U.S. Citizenship and Immigration Services (USCIS) Resources, 7U.S. Citizenship and Immigration Services (USCIS) Informationfor Employers and Employees, 7U.S. Citizenship and Immigration Services (USCIS) Ombudsman, 8U.S. Civics and Citizenship Online Resource Center forInstructors, 7U.S. Coast Guard Auxiliary, 9U.S. Coast Guard Maritime Information eXchange (“CGMIX”), 9U.S. Coast Guard Navigation Center, 9U.S. Fire Administration Fire Prevention and Safety Campaigns,19U.S. Fire Administration Publications, 19U.S. Fire Administration’s National Fire Academy ResidentialTraining Programs, 17U.S. Immigration and Customs Enforcement (ICE) MutualAgreement between Government and Employers Program,22U.S. Immigration and Customs Enforcement (ICE) Office of PublicAffairs, 22U.S. Immigration and Customs Enforcement (ICE) Privacy Office,22U.S. Immigration and Customs Enforcement (ICE) Tip-Line, 22U.S. Immigration and Customs Enforcement (ICE) VictimAssistance Program, 22U.S. Secret Service, 5Unified Hazard Mitigation Assistance (HMA) Grant Programs, 20USCG National Maritime Center (NMC), 9USCIS Asylum Program, 7USCIS Genealogy Program, 7USCIS Office of Public Engagement (OPE), 7User’s Guide on Security Seals for Domestic Cargo, 40Vessel Documentation (US Flag Vessels), 9Video Quality in Public Safety (VQiPS), 35Visa Waiver Program (VWP), 13Voluntary Chemical Assessment Tool (VCAT), 32VWAppendix B – IndexWeb-Based Chemical Security Awareness Training Program, 25Welcome to the United States: A Guide for New Immigrants, 7Western Hemisphere Travel Initiative (WHTI), 13Who’s Who in Chemical Sector Security (October 2008), 28Who’s Who in Emergency Services Sector, 2852