There Is A More Professional Way To Identify - Practical Facilities ...

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2 

contents 

Regulars 

News 4 

Health & Safety Focus 51 

Security Focus 54 

Business News 61 

Product Showcase 64 

reader reply 

Full reader reply contact information 

is available on 

www.practicalfm.co.uk. 

If you don’t have access to the 

internet enter the reader enquiry 

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Cover Story 

What’s really going on behind 

closed doors in the workplace? 26 

Features 

Office Interiors 25 

Suport Services: Cleaning 31 

Support Services: Vending 36 

Fire Safety 38 

Washrooms 44 

Case Study 

Workspace planning: Contrinuting to 

business success 22 

Editor: 

Anne Donald anne@practicalfm.co.uk 

Editorial Contributors: 

Toby Jenkinson info@practicalfm.co.uk 

Advertising: 

David Hull david@practicalfm.co.uk 

Circulation: 

Estelle Hope estelle@practicalfm.co.uk 

Publisher: 

Martin Coomber martin@practicalfm.co.uk 

Practical Facilities Management Ltd 

Barley Wood Stables, Long Lane, Wrington 

North Somerset BS40 54SX 

tel: 01934 863 999 

fax: 01934 863 259 

website: www.practicalfm.co.uk 

The information contained in this magazine has been obtained from sources which the Proprietors 

believe to have been correctly reproduced but they cannot accept legal liability for any error in it 

howsoever caused. Practical Facilities Management Magazine is distributed at the discretion of the 

Publishers, Practical Facilities Management Limited. All advertisements and editorial articles included 

within the magazine are subject to the Publishers terms and conditions which are available upon request. 

The views expressed are not necessarily those of the publisher. No part of this publication may be 

reproduced without the written consent of the Publisher. 

Copyright Practical Facilities Management Limited 2007 ©

from the 

editor: 

Hello and welcome to the April edition of PFM. 

As usual there has been plenty of action to report on from the FM arena. 

Certainty Group Total Facilities Management, a name I’m sure you’re all 

familiar with, will now officially be called Work Facilities. 

This follows completion of the acquisition and rebranding by new parent 

company Work Inc. Work Facilities will operate from the Thorpe Business 

Park, in Leeds and also has offices in the City of London, the North West, 

East Midlands and the North East. 

Elsewhere, news broke that The Business Continuity Institute had 

launched, what I’m sure you’ll agree, is a very useful new tool. It is 

designed to enable business continuity managers to evaluate the quality 

of their BCM arrangements. 

The new tool enables companies to benchmark and measure their 

business continuity plans and processes against the latest version of the 

guide (New business continuity good practice guidance). 

The BCI benchmark will also allow evaluation against the broad principles 

contained in other international business continuity standards. 

The benchmark system is described as ‘easy to set up, very powerful and 

suitable for use by businesses and organisations of every size’. 

If you are looking to get your teeth into a new project then look no further; 

The Scottish Prison Service has invited bids for a £100m, 700-place, 

private finance initiative prison project at Bishopbriggs, Scotland. 

The project was initially pencilled in for 2003 but was withdrawn after 

fierce opposition form East Dunbartonshire Council. 

However, the Scottish Executive has overruled the council’s objections 

and the project now has a green light to go ahead. The new PFI prison 

will replace the Low Moss prison, a ‘temporary’ 350-bed prison, which 

has been located in the town for more than 30-years. 

On the subject of big contracts, news also broke that Acuity Management 

Solutions had secured a major deal to manage the facilities at a portfolio 

of properties owned by The British Land Company. The contract involves 

twelve buildings, situated across London in and around Oxford Street, 

Tottenham Court Road and Baker Street, covering 232,000 square feet in 

total. 

Acuity will be responsible for the delivery of hard and soft facilities 

services at the multi-tenanted properties. The company’s work on the 

property portfolio will include the management of health and safety policy, 

the appointment of suppliers through a professional procurement process 

and the provision of a mobile facilities manager. 

And finally, you might be interested to learn that it will now be compulsory 

for private security firms in Scotland to be licensed from 1 November 

2007. From that day it will be illegal to operate in Scotland in a 

designated security role without a Security Industry Authority licence. 

Jennifer Pattinson, SIA Head of Investigation for Scotland, said: “The new 

SIA licensing requirements for Scotland will raise standards and help 

prevent unsuitable or poorly trained people from working in the private 

security industry. 

3

A 

news 

Andrews launch Solarflo 

ndrews Water Heaters, leading UK 

suppliers and innovators of high 

efficiency products, is launching a 

renewable technology based solution - 

indirect solar hot water heating 

solutions for commercial applications 

as a complete ready-to-install package. 

SOLARflo comprises glazed flat plate solar 

collectors, roof mountings, a duplex stainless steel 

hot water cylinder, control unit, pump station, 

expansion vessels, and first fill of water/glycol solar 

heat transfer fluid. The SOLARflo package can be 

installed with an Andrews primary heating appliance 

such as the MAXXflo condensing storage water 

heater, a continuous direct-fired condensing water 

heater or a commercial condensing boiler. The 

primary heating appliance can also be supplied as 

part of the package for new-build and refurbishment 

projects. 

The major benefits this package affords specifiers 

and contractors is an effective “one-stop-shop” for a 

totally integrated solution, including solar system 

sizing to commissioning from a company with 

proven expertise and commitment to developing 

Polyflor puts Roald 

Dahl in hospital 

rightly coloured Roald Dahl 

Bcharacters, snakes and ladders 

boards, alphabets and department 

signage - inset into timber effect 

sheet vinyl flooring in corridors and 

wards - help provide a cheerful 

ambience for staff and young patients 

in the new-build Neurosciences Unit, 

Alder Hey Hospital, Royal Liverpool 

Children’s NHS Trust. 

Created via the Polyflor Expressions Design 

Service, which uses computerised water jet 

cutting techniques to produce precise shapes and 

styles, the decorative designs employ a variety of 

shades from the Polyflor XL PU range of heavy 

duty vinyls which are inset into cherry timber 

effect sheet vinyl from Polyflor’s innovative Forest 

FX range. 

“The inlaid decoration is really effective and the 

choice of flooring has proved ideal for achieving 

the effects we were looking for” said Mr John 

Williams, RLC NHS Trust, Capital Projects 

Manager. 

Sophisticated and highly realistic wood designs in 

an impressive choice of shades and textures are 

key features of Forest FX. With a 0.7mm 

wearlayer, Forest FX has excellent durability and 

is ideally suited to high traffic commercial 

applications. The range also features a low 

maintenance polyurethane reinforcement (PUR) 

which protects the floor and facilitates a polishfree 

maintenance regime. 

Polyflor XL PU, in 24 colours, features a specially 

formulated polyurethane surface treatment, 

reducing maintenance costs by up to 24 % by 

improving the soil resistance and cleanability of 

the floor. Reader Reply No.: 10004 

innovative low carbon products and solutions. 

The glazed flat plate alumium tray solar collectors 

have a 4mm thick durable clear solar glass 

transparent cover and with gross collector area of 

2.55m2. This results in a high transmission 

efficiency of approximately 91%, a high absorption 

efficiency of around 95% and low emission loss of 

5%. The SOLARflo solar collectors will carry a 10 

year guarantee for factory faults. 

The SOLARflo cylinder, supplied by sister company 

Heatrae Industrial, has a non-corrosive duplex 

stainless steel water chamber for longer life and 

between this and the hard-wearing Plastisol outer 

skin is low loss CFC/HCFC free foam insulation 

ensuring a zero ozone depletion factor. Within the 

tank, both the indirect solar heating coil and the 

primary heating coil are made of stainless steel. In 

addition destratification and anti-legionella 

functionality is provided as a standard feature. 

Single solar coil cylinders are offered for use with 

direct-fired water heaters where the stored solar 

energy is used to pre-heat the cold water inlet into 

the heater. Twin-coil cylinders are also available 

where the lower coil is heated by the solar collector 

S 

ontay, the market leader in control 

peripheral products, has announced 

the latest improvements to its website, 

www.sontay.com, which now provides a 

range of new functions for customers, 

including an online ordering service 

and technical support. 

Using the website, Sontay’s customers are now able 

to place an order and submit it to the company from 

a specially developed online version of Sontay’s 

highly successful CD-ROM product selection tool. 

This facility speeds up the ordering process and 

avoids the need for emailing or printing off and 

posting orders. Additionally, technical support can be 

requested via the site, enabling customers to be 

contacted at a time they find convenient by the 

Sontay staff member best suited to answer their 

query. 

“We have been improving our website over time, 

adding in new functions and upgrading existing ones 

to provide a comprehensive, interactive and easy to 

use facility for our customers” says Stuart McSorley, 

array and the top-coil by a commercial boiler. The 

single and twin-coil cylinder options offer flexibility 

with respect to the integration of the solar solution 

for differing heating system designs and 

configurations. 

The controls for the SOLARflo system are designed 

so that the coil for the solar heat transfer fluid and 

that for the primary heat source operate in 

complete harmony to optimise the use of the solar 

energy. The control unit will prevent the primary heat 

source from firing up too quickly and thereby 

preserve the energy saving benefit of the solar 

heated water. Reader Reply No: 10003 

Sontay website now 

offers even more 

acksons Fine Fencing recently 

Jprovided the solution to the worries 

of parents whose children play on the 

North Hykeham Village Green in 

Lincolnshire. 

director at Sontay. “We are determined to continue 

with this process. Our aim is to make the Sontay 

website as up to date and useful as possible, 

helping our customers run their projects and 

businesses as effectively as they can.” 

Other website developments include detailed contact 

information and ring back requests for all key Sontay 

personnel and job functions. Customers are also 

able to download the most recent data sheets, 

product news and application tips. RR No.: 10120 

Green Thinking Jacksons 

provide fencing solution 

Parents were concerned that the open space which 

provides an ideal leisure area for children and adults 

was exposing their children to danger from gaps in 

the old wooden fencing making children vulnerable 

to harm from passing traffic. 

After discussions with the Police architectural liaison 

officer, North Hykeham Town Council chose 

Jacksons to manufacture and install 300 metres of 

feature bow top panel fencing with fleur de lys finials 

within the bow. One special request of the 

installation was to have a 15’ wide access panel. 

Jacksons used a bolted angle cleat for the 

demountable section to allow access to garden 

maintenance and a fun fair which uses the land 

every summer. Self-closing gates were installed to 

provide increased security and allow children and 

adults safe access to the green. 

Reader Reply No: 10008

Switch to a Smart Meter and save 

up to 25% on business electricity 

Are estimated bills leaving you tearing your hair out? 

Then read on because we have the solution. 

Manage your cash flow 

Like most UK businesses, you have a mechanical 

meter to measure electricity consumption, monitored 

by occasional visits from the Meter Man. The trouble 

is, we as your supplier don't always get regular meter 

readings from the meter reading company, so we 

often have to estimate your usage. So if you change 

your pattern of electricity usage we won't necessarily 

know about it in time for your next bill. 

Causing pressure on cashflow, it's the number one 

Utility complaint, amongst UK businesses.* 

“Colourful, fresh, 

responsive, innovative” 

Energy Information Centre 

Switch to BizzEnergy's unique Smart Choice service, 

and the power will be firmly back in your hands. For a 

small additional monthly cost, we'll install a 

revolutionary new Smart Meter at your premises to 

collect and transmit real electricity consumption data 

via satellite-enabled software. You then get timely, 

100% accurate bills based on regular reading timings 

of your choice. 

Save up to 25% 

As well as being kinder to your cash-flow, you'll 

probably spot new ways of cutting back on energy 

wastage. In fact, we find that customers taking full 

advantage of Smart Choice intelligence can reduce 

their Utility costs by as much as 25%**. 

To get smart with Smart Choice call the BizzEnergy 

Sales team on 08703 000 848, or visit our website at 

www.bizzenergy.com/smartchoice 

RR: 10086 

* Source: Energy Watch super complaint May 2005 ** Source: Carbon Trust Special Report, June 2004

Crestron to launch 

RoomView 7.0! 

C 

news 

he recently launched 

Tcruise liner, Freedom of 

the Seas, features an 

IMAGINE lighting control 

system from Helvar. The ship 

is the largest cruise and 

passenger ship in existence, 

and from a construction 

point of view is the most 

innovative and advanced 

vessel in the world. 

The brief for lighting designers Project 

International from owner Royal 

Caribbean was to create an exciting 

place to be in the evening, with 

lighting as a major element in 

achieving the desired atmosphere. 

To control the thousands of luminaires 

and lighting circuits in this vast 

system, lighting designer, Richard 

Dixon of Project International, chose 

restron’s RoomView is the first 

and only real-time, multi-user help 

desk software offering complete 

facility-wide network control of AV 

resources and environmental 

systems. 

RoomView provides an efficient point-and-click 

interface and a simple “at-a-glance” view of the 

entire control system network from any PC on the 

LAN or WAN. RoomView 7.0 will offer the choice 

of real-time executable client or Web-based user 

interfaces. The RoomView 7.0 GUI will feature a 

new “MyRoomView” environment, providing a 

personalized home page for every user. The large 

“main” area can be custom configured to show an 

overview of attributes for multiple rooms, a single 

room detail view or room scheduling. 

In addition, a choice of plug-in modules can 

provide views such as daily schedule, calendar, 

room hot list, action items, instant messaging, 

server status, and room web cam. Additional 

enhancements will include multiple server support 

with rollover capability for disaster recovery, 

enhanced integrated room scheduling with a tie-in 

for MS Exchange and integration with Oracle 

databases. Reader Reply No: 10023 

6 

Helvar has the 

Freedom of the Seas! 

the IMAGINE system from Helvar. 

Helvar lighting control is installed in 

many areas on board the ship 

including the Royal Promenade, the 

focal point and main public area of the 

boat. Four decks high, the Promenade 

runs to almost two thirds of the length 

of the ship. 

The complete lighting control system 

(including exterior lighting) is I/P 

enabled via an Ethernet network. This 

allows the whole system to be 

controlled from a single location on 

board. Each public areas can also be 

controlled locally by the crew to allow 

individual setting of lighting control 

scenes for each area. 

The large system is programmed with 

over 500 different lighting scenes that 

can be recalled at different times of 

the day or night. 

The Helvar equipment on board 

includes seventeen Helvar 900 

Lighting Routers. Part of the IMAGINE 

family of products, it is capable of 

supporting up to 40 input devices over 

a distance of 300m, whilst handling up 

to 252 channels of dimming, switching 

or ballast control over a distance of 

1km. Reader Reply No: 10050 

Drax (UK) installs patient survey 

system at General Hospital 

D 

rax (UK) Ltd. has installed a 

PEATplus unit into West Suffolk 

District General Hospital, which is being 

used as part of an evaluation of public 

surveys conducted within NHS 

premises. 

PEATplus, a unique system from Drax (UK), is 

designed to help NHS Trust’s to not only optimise 

their PEAT ratings, but also to significantly improve 

the amount of information available to Senior 

Management and those involved with patient 

welfare. This allows them to take swift corrective 

action where appropriate, launch and monitor new 

initiatives, cut costs and improve patient service. 

A single, stand alone PEATplus unit was installed in 

the main reception area at West Suffolk District 

General Hospital, with an overwhelming response. 

In just 42 days, the Trust received a staggering 1259 

completed surveys, 715 completed by visitors and 

the remainder by patients - and all with virtually no 

promotion of the unit! 

West Suffolk District General Hospital used a 

national ERIC (Estates Reporting and Information 

Centre) questionnaire in this trial, looking at people’s 

journey’s to & from the hospital and their experience 

of the hospital itself. “We found the survey provided 

us with an extremely useful overview, rather than 

detailed information. It allows you to see the 

negative areas which will then require more detailed 

analysis. Of course, it also provides you with 

feedback on the things you are getting right, which is 

just as helpful. In this survey, 62% of the recorded 

feedback was positive!” 

The data collected is processed and delivered as 

reports tailor-made to the requirements of the Trust. 

Reports can be delivered to the appropriate 

Showtime for Tensator 

at the National Gallery 

queue management 

Asystem from Tensator 

featuring its Tensabarrier® 

equipment has been used in 

The National Gallery’s 

Annenberg Court, where 

gallery visitors queued to 

buy tickets for the popular 

exhibition ‘Velazquez’ which 

was on display in rooms 

nearby. 

The National Gallery houses one of 

the greatest collections of European 

painting in the world. Drawing on the 

National Gallery’s own rich holdings 

and major loans from the Museo del 

Prado and other collections, the 

exhibition included almost half of the 

world’s surviving works by Velázquez. 

Chris Oberon, of The National Gallery, 

explains: “As we were expecting large 

numbers of visitors to come into the 

space to buy tickets, we needed to 

have some queue management in 

place. We chose Tensator barriers 

because we already use them in other 

areas of the building, and wanted to 

maintain consistency across the 

Gallery.” Oberon continues: “We found 

the Tensator barriers to be very 

flexible, because they allowed us to 

make changes easily to queue 

management as necessary, and to 

remove it quickly when the spaces 

were being used for events.” 

The Tensabarrier® queue 

management system that Tensator 

supplied to The National Gallery 

featured anti-tamper locking 

tape ends, and was fitted with 

a patented webbing brake 

system. The Gallery chose a 

stainless steel finish from the 

wide range available and was 

also able to match the 

retractable webbing with its 

existing colour and pattern. 

Reader Reply No: 

10051 

recipients by e-mail, fax or hard copy. 

Various different assessments can be designed, 

targeting individuals or groups. They can also be 

directed towards specific areas such as hygiene, 

food or security. Reader Reply No.: 10018

alkia the technical facilities service 

Dand energy management company 

has been selected to deliver energy 

savings of 5% for Mitchells & Butlers in 

a pilot scheme. The leading operator of 

pubs and pub restaurants in the UK, 

Mitchells & Butlers has appointed 

Dalkia to look at its energy 

consumption in a programme of 

integration. 

The move is driven by the significant rise in 

electricity costs that the company faced following the 

re-tender of its supply. Immediate steps were 

required by a specialist energy management 

provider to bring Mitchells & Butlers energy 

consumption in hand across 2000 outlets. As such 

Dalkia is operating a pilot scheme across 20 initial 

sites. 

Toby Carvery and O’Neill’s are just two of the 

recognisable brands that Dalkia is helping to reduce 

GEC Anderson sinktop 

shines in camp revamp 

efurbishment of a campsite services 

Rfacility at a popular country park 

provided an unusual testing ground for 

part of a new stainless steel kitchen 

furniture range developed for the 

professional catering sector. But after a 

full season’s camping at Emberton 

Country Park, the double bowl sinktop 

from GEC Anderson’s new Decimetric 

range has met all expectations and is 

set for a long service life. 

Emberton Country Park, near Milton Keynes, was 

developed from disused gravel workings and is 

today an attractive parkland setting of 200 acres. It 

caters for a variety of uses and includes 58 pitches 

for tents and touring caravans, rally fields, lake and 

Dalkia serves up 

energy savings 

costs and energy use for. Following an audit across 

a selection of outlets a number of energy 

management solutions presented themselves to the 

Dalkia team. 

Housekeeping and technical improvements have 

been identified on a site by site basis to ensure the 

education of staff on an operational level. This 

guarantees an integrated approach to responsible 

energy management. Dalkia is undertaking the 

training through briefing site and assistant 

management in the best ways to operate individual 

facilities from an energy management perspective. 

The fundamental aim for Dalkia is to couple this with 

the operational and running requirements of the 

business. 

Energy improvements implemented by Dalkia range 

from equipment identification to the provision of daily 

housekeeping checklists. Immediate technical 

problems which may be impeding total efficiency 

have been remedied whilst Dalkia has also 

implemented low cost, technically driven 

consumption improvements on the sites. These 

improvements are now subject to careful monitoring 

by Dalkia to ensure that they are correctly 

implemented. In doing so Dalkia is providing support 

river fishing, a conservation area, children’s play 

areas, a shop and washroom/toilet facilities. 

As part of a major refurbishment of the services 

block for campers in the touring field, Milton Keynes 

Council’s Construction Services Department refitted 

the washroom where campers wash their crockery 

and cooking utensils. After another supplier was 

unable to deliver a suitable sinktop within the 

council’s timeframe, Robert Gritton, Project Manager 

for Milton Keynes Council, shopped around for a 

cost effective alternative – and became one of the 

first customers to order from the Decimetric range. 

“GEC Anderson was able to custom make the 

sinktop in a very short time, and everyone has been 

very pleased with it. I’m very glad that the other 

make was not available,” he says. “The other big 

advantage of the Decimetric product is that its 

100mm modular size increments permit specification 

of the largest possible unit to fit a space, without the 

premium of a true bespoke installation.” 

The 1,700 x 600mm sinktop of commercial grade 

stainless steel has a water-retaining 40mm lipped 

edge at the front and sides, and an 85mm sloping 

upstand at the back. The bowls are 400 x 400 x 

250mm and positioned 100mm apart, centrally along 

the length of the sinktop. Both have 38mm outlets 

and two 30mm diameter tapholes at 200mm centres 

behind each bowl. The sinktop stands on square 

section stainless steel legs with adjustable feet. A 

solid stainless steel shelf is fitted under the sinktop. 

The new Decimetric range from GEC Anderson 

offers a flexible and comprehensive selection of 

sinks, surfaces, support frames, cabinets and 

shelving. The range was developed mainly for the 

professional catering market, but its versatility, good 

looks and low maintenance requirements make it an 

excellent choice for applications requiring hardwearing 

and hygienic surfaces. RR No: 10015 

news 

to Mitchells & Butlers in the ongoing improvements 

to ensure that the energy saving measures are 

sustainable. 

Mike Sewell, Energy Services Director of Dalkia 

said: “This integrated approach to energy 

consumption and savings demonstrates Dalkia’s 

expertise in this area, coupled with a strong 

understanding of our customers’ core business 

functions”. 

Laurence Brittain, Group Building Manager for 

Property at Mitchells & Butlers, said: “By tackling the 

challenge to reduce energy costs by 5% head on, 

Dalkia has already achieved an awareness for 

energy across the sites its is focussing on. This is 

the first stage to ensuring the savings we make will 

be sustainable, with further reductions in the long 

term.” 

With this significant headway, Dalkia is working on 

further innovations for Mitchells & Butlers with the 

aim of reducing the company’s energy costs. Further 

technology trials such as voltage reduction, together 

with reviews of Mitchells & Butlers’ retail brand 

lighting from an energy perspective are already 

providing further opportunities for Dalkia. 

Reader Reply No: 10010 

Prague Palace 

rague is the capital and largest 

Pcity within the Czech Republic and 

is home to approximately 1.5 million 

people. Known as the “city of a 

hundred spires” and “the golden city” 

today Prague is one of Europe’s most 

popular tourist destinations. 

With a long history, the city boasts many fine 

architectural buildings, perhaps none finer than 

Prague Castle that can trace its first building back 

to 9th Century and is officially the largest ancient 

castle in the world. Today the Palace is still the 

seat of the President and a must see site for all 

visitors to the city. 

Maintaining a site of this size is no mean feat. So 

when the boiler installation needed to be 

upgraded recently, Grundfos Pumps were asked 

to specify a solution that would not only ensure 

comfort levels, but would also be as energy 

efficient as possible. For the heating system – the 

Grundfos range of electronically controlled 

MAGNA UPE Series 2000 circulators was 

selected to provide the ideal solution. 

These pumps are ‘A’ rated in terms of energy 

efficiency and are now delivering the total heating 

requirements for the 12,000 people associated 

with this site. Reader Reply No: 10046 

7

news 

JS humidify the National Gallery 

S Humidifiers has recently supplied 

Jnine Neptronic SKE resistive steam 

humidifiers to the National Gallery in 

London. The humidifiers will provide in 

total up to 220kg of steam every hour to 

the atmosphere inside the Sainsbury 

Wing galleries and the main building, 

maintaining an optimum humidity 

around some of the world’s most 

valuable paintings. 

Approximately 5 million people visit the National 

Gallery each year, which covers an area of more 

than 46,000 square metres, equivalent to six football 

pitches. It houses such great works of art as Vincent 

Van Gough’s Sunflowers, Leonardo da Vinci’s The 

Virgin of the Rocks and Botticelli’s Venus and Mars. 

The design and project management was 

undertaken by Howard Hall of Andrew Reid & 

Partners. Mr Hall commented, “We need to maintain 

55% relative humidity within the gallery ±5% rh. The 

original resistive steam system needed replacing 

and we wanted to install a humidifier that was easier 

to maintain.” 

“The previous type of resistive steam humidifier took 

The Cumberland 

invests in digital 

messages 

he Preston branch of Cumberland 

TBuilding Society has been 

equipped with a package of electronic 

signage screens and software by 

Saville Audio Visual, to entertain and 

inform customers, particularly during 

the busy lunchtime period. If the 

Cumberland believe the initiative is 

successful, they may equip more of 

their 33 branches with similar 

equipment. 

The package includes an eye-catching Saville 

LCD Tower in the entrance area, featuring an 

integral high brightness 30” LCD display. The unit 

can also be viewed through the window during the 

evening. A 20” LCD monitor display with rolling 

information is positioned on the counter, with a 

40” NEC LCD screen mounted behind the 

cashiers. 

The graphics themes have been designed by the 

in-house team at Saville Creative, using Sedao 

Image Flyer software. They are easy to update by 

the Society’s own staff and branch screens can 

be remotely updated over IP from the Society’s 

head office in Carlisle. 

Saville digital 

signage manager, 

Kevin Martin said: 

“The software is 

easy to use and 

offers future-proof 

design features, 

including intuitive 

set up, the option 

for external feeds 

and the ability to 

update screen 

content ‘invisibly’ 

over a standard 

PC network.” 

Reader Reply 

No: 10028 

8 

anything up to four hours to be serviced, whereas 

the boiling vessel on the Neptronic SKE can be 

dismantled, cleaned and put back online with a 

downtime of just 30 minutes. Also, after running the 

Neptronic SKE’s we were surprised how little scale 

there was when operated on a softened water 

supply. They are practically scale-free with minimal 

deposit in the boiling vessel even after several 

weeks of 24 hour operation.” 

The Neptronic SKE incorporates advanced scale 

management features. The heating elements are 

Teatex products 

receive certification 

oodcare specialist Treatex has 

Wreceived certification for its 

Hardwax Oils and Lacquers from the 

Institute of Wood Technology EPH, 

proving the products’ determination of 

slip-resistance and suitability for use in 

residential and commercial locations. 

Treatex Hardwax Oil is based on natural oils and 

waxes and, whilst it is an environmentally sensitive 

product carrying no pollutants or solvents, it also has 

the benefits of 21st century technology. 

Furthermore the product boasts the major 

advantage of being odourless and quick drying 

making it possible to apply two coats in a day, which 

is of particular benefit in a domestic or retail 

environment. 

“This has been the final seal of approval,” explains 

Neil Clark, Sales Director of Treatex. “We are 

extremely happy with this certification and, as far as 

we’re aware, Treatex Hardwax oil is the only such 

product on the market that carries this certification. 

n elegant combination of timber and 

Astone effect luxury vinyl tiles from 

commercial flooring specialist Polyflor 

Ltd helps create a bright, modern 

ambience at the new Stewart Miller 

bookstore in the Flagship Centre in 

Bangor, Co Down. 

Cherry timber effect planks and Urban Tierra stone 

effect tiles from the Expona art & design collection 

have been installed by Belfast-based flooring 

made from super alloy Incoloy 825 and are very 

thick. As they have a large surface area they can 

boil the water with a relatively low surface 

temperature, thus attracting less scale. They also 

undergo significant expansion and contraction 

through the heating cycles, which literally cracks the 

scale from the surface of the elements, allowing it to 

be flushed away during normal operation. 

Maintaining the relative humidity in museums and 

galleries is difficult in an environment that is empty 

one minute and the next full of tourists walking in 

from the rain. Humidity levels can fluctuate rapidly 

and the humidification system must be capable of 

very fast reactions. The Neptronic SKE is ideal for 

this type of application as it has 0-100% modulation 

and can reduce steam output within seconds of a 

signal from the room sensors via the BMS. 

JS Humidifiers is the UK’s largest humidification 

company with the widest range of products and 

offers a service of advice, design, supply, installation 

and maintenance. It also offers a comprehensive 

range of spares, not only for JS equipment but for 

different manufacturers’ humidifiers as well, mostly 

available ex-stock. Reader Reply No.: 10031 

We feel that this has affirmed that our products are 

dependable for use in both the home environment 

through to heavy intensive use in the commercial 

arena - Treatex Hardwax oil has proven itself in 

clubs, pubs restaurants and hotels throughout the 

UK, Ireland and Australia.” 

Treatex’s traditional Hardwax Oil comes in six 

colours and is the most durable ‘natural finish’ for 

timber floors. It also complies with regulation DIN 

68861-1B making it resistant to substances such as 

wine, coffee, fizzy drinks, tea and beer. 


Expona elegance 

for bookstore 

contractor Vilmar Flooring with a curving interface 

between the two. 

The Expona art & design collection has been 

specially developed to widen the horizons of creative 

interior design, offering a balanced choice of 30 

timber and 30 stone/design effects. 

These include rustic/distressed styles and realistic 

fruit tree effects plus up-to-the-minute stone/design 

effects including subtle shades of Sandstone, 

Limestone and Wet Concrete plus dramatically 

authentic Rusted Metal and Treadplate. 

Creative freedom is at the heart of Expona art & 

design, emphasised by the availability of innovative 

border design options, including a “multi-border 

system” which provides the facility to create unique 

floor designs for every installation. RR No.: 10038

RR: 10065 RR: 10084 

Illuminated Bollards 

Introducing the NEW illuminated bollard from Autopa. 

The new GFC9000 has been specifically designed inhouse 

by Autopa. Available are the plain and illuminated 

versions. Designed with a classic appearance, and 

made with robust material, a product to suit most 

architectural designs. 

The Autopa illuminated bollard is suitable for pedestrian 

walkways, squares, gardens, marinas, forecourts and all 

24 hour public areas from hotels to supermarkets. 

Also available from Autopa: 

posts, bollards, vehicle access control, 

cycle security and Smoking shelters. 

AUTOPA 

AUTOPA LIMITED, C OTTAGE LEAP, 

RU GBY, WARWIC KSHIRE C V21 3XP 

TEL: 01788 550556 FAX: 01788 550265 

EMAIL: info@autopa.co. uk 

WEB: www .autopa.co.uk 

LOOSE CABLES ON THE 

WORKPLACE FLOOR? 

Could trailing cables 

in YOUR workplace 

cause an ACCIDENT? 

AUTOPA 

At CABLETIDY-DIRECT 

we have everything you need 

to help prevent accidents 

caused by loose wires & 

cables on the floor! 

ALL AVAILABLE 

ON-LINE FOR 

IMMEDIATE DESPATCH AT LOW PRICES 

www.cabletidy-direct.co.uk 

MAKE THE 

WORKPLACE A 

SAFER PLACE 

With stringent legislation and guidelines for 

safe working, protecting your maintenance 

employees from accidents or injury is vital. 

OCS provides a range of safety systems 

designed to aid safe working and make 

compliance both easy and cost-effective: 

• Latchway Mansafe 

• Eyebolts 

• Ladder Ties 

• Installation, Inspection & Testing 

• Pushlocks 

• Roofanka 

• Access Walkways 

• Roof Edge Barriers 

• Vertical Safety Ladders 

ENGINEERING // CATERING // SECURITY // CLEANING // HORTICULTURE 

HYGIENE // PEST CONTROL // INTEGRATED SERVICES 

To speak to one of our safety specialists call 

0800 028 0718 www.ocs.co.uk 

9 

RR: 10016

DR Schutz delivers a masterclass 

in floorcare at University 

hen tasked with the job of 

Wrenovating a dilapidated chemistry 

department at one of the oldest 

universities in the world, Cambridge 

University, Marriott Construction called 

on the expertise of floorcare specialists, 

Dr Schutz to revitalise, enhance and 

maintain the beauty of the teaching 

laboratory’s original wooden 

floorboards. 

Geoff Collier at Marriott Construction said, 

“Cambridge University was founded 800 years ago 

and over half a millennium of scholarly activities had 

certainly taken its toll on the two teaching 

laboratories we were contracted to restore. In order 

to retain the original character of the rooms, yet 

deliver a fresh clean new look, the floors were 

sanded back and then sealed with a coat of Dr 

Schutz X-tra Base. We then applied a coat of Dr 

Schutz X-tra Super lacquer to offer protection from 

future wear as well as highlight the grain of the 

wood to create a beautiful, natural finish.” 

Specialist in refurbishment and sensitive restoration 

of commercial and industrial projects, Marriott 

Construction (part of the Kier Group) contracted 

Hörmann UK named 

loading bay equipment 

F 

news 

manufacturer 2007 

ollowing an assessment of the 

various products and offerings 

from companies operating in this area 

of the market, the Institute of 

Transport Management (ITM) has 

confirmed Hörmann as the best in its 

class by naming it ‘Loading Bay 

Equipment Manufacturer 2007’. 

Today’s transport logistics industry is highly 

competitive and the highest importance is placed 

on speed, cost competitiveness, reliability and end 

user fulfilment. 

Announcing the award nomination, ITM Media & 

PR Director Patrick Sheedy stated: “The excellent 

product performance of Hörmann and the efficient 

way in which their tools support the logistics 

industry reinforces our decision to award 

Hörmann this coveted accreditation.” 

Hörmann UK Industrial Commercial Director Alan 

Jenkins feels the award is well deserved: “We 

have done an incredible amount of hard work over 

the past year further establishing Hörmann in the 

market and an accolade of this nature is a 

wonderful reward for our efforts”. 

“Of course credit must also go to our 

manufacturing 

plants and our 

installers who 

provide our clients 

with a quality 

product, but also 

and most 

importantly to Tom 

Langley and his 

dedicated team in 

the Project’s office 

of Hörmann UK ” 

RR No: 10040 

10 

professional supplier of hardwood flooring products, 

Woodfloor Trade Supplies to provide the required Dr 

Schutz products - and to perform the work - to 

restore the flooring in the teaching laboratories at 

Cambridge University to its former glory. 

“One of the reasons I like specifying from the Dr 

Schutz range is its breadth of product portfolio, 

everything you need for a project list this is available 

from just one supplier” said Matt Richards at 

Woodfloor Trade Supplies. “We find that because 

the company is committed to developing its products 

in collaboration with the producers of floor coverings, 

Howe Green 

gets a result 

at Coventry FC 

H 

owe Green’s 7500 Series aluminium 

access covers are proving crucial to 

Coventry City Football Club’s awardwinning 

stadium – enabling vital access 

to underfloor services at the sports and 

leisure complex. 

Since opening for business in the summer of 2005, 

the £113 million development has proved a huge 

success and forms an important part of the city 

council’s bigger plan to rejuvenate the entire area. 

A floor access solution was required at Ricoh Arena 

to reach under floor services carrying water, 

drainage, electricity and data to internal and external 

leisure amenities. In particular, operatives need to 

carry out regular checks on under soil heating, 

sprinkler systems and floodlighting. Howe Green’s 

7500 Series covers were the natural choice. 

Tried & 

Tested 

T 

wickenham has undergone 

many changes since it 

hosted its first international 

rugby union match in 1910. 

The most recent scheme involves the 

redevelopment of the South Stand that 

increased the stadiums’ capacity from 

74,000 to 82,000 as well as providing 

new changing rooms, hospitality boxes, 

bars and restaurants. 

Grundfos Pumps working in 

conjunction with consultants Ove Arup 

and contractors Lorne Stewart 

provided two booster sets to ensure 

the quality is really hard to beat!” 

Dr Schutz X-tra Base is a premium quality waterbased, 

non-darkening base coat for all types of 

wood, including pH-sensitive woods, as well as 

parquet and cork. It maintains the wood’s natural 

colour, minimises adhesive bonding at the sides of 

the flooring and can be applied by roller or spatula. 

Dr Schutz X-tra Super Lacquer is a matt-finish, 

water-based, two-part polyurethane wood lacquer. 

The premium quality, professional lacquer is 

extremely durable and offers the highest wear 

resistance of any other wood lacquer on the market. 

This is due to X-tra Super Lacquer’s high solid 

content which forms an elastic protective film on the 

floor’s surface. 

Dr. Schutz is the world-leader in products for 

cleaning, maintenance and renovation of all types of 

flooring and offers a range of products that is timetested 

and firmly at the forefront of floor care 

technology. Endorsed by the leading flooring 

manufacturers of wood, laminate, carpet, PVC 

flooring, the Dr Schutz range of products provides 

the commercial and residential user with the ideal 

solution to any floor cleaning and maintenance 

requirement. Reader Reply No: 10035 

Aesthetically pleasing, the covers have slim line 

aluminium showedges that blend effortlessly with 

floor coverings, including Terrazzo, used throughout 

the stadium complex. Sitting perfectly flush with their 

surround, the covers avoid distortion and prevent 

any slips or trips. 

Heavy duty and tamper-resistant, Howe Green’s 

7500 Series covers provide quick, easy and safe 

access to the Club’s concealed mechanical and 

electrical services. Reader Reply No: 10033 

that there is sufficient water available 

to meet guests’ needs. 

The Hydro booster sets selected were 

fitted with the extremely efficient 

Grundfos electronically controlled CRiE 

pump family. These pumps are 

suitable for use in a wide range of 

liquid transfer applications and as well 

as being energy efficient, they are also 

reliable, service friendly, space saving 

and available in a wide range of 

options. The project is due to be 

completed by year end when a new 

complex including a 156-bed hotel, 

conference centre, a performing arts 

centre, a health and fitness club and 

additional office space is due to open. 


T 

Frontrunner 

combats crime 

he Frontrunner entrance flooring 

system is fronting the new 

branding image and refurbishment 

programme being rolled out by Kent 

Police. This is designed to improve 

the interiors of police stations and 

make them more visitor-friendly. An 

essential element is to keep them 

clean and reduce maintenance which 

is why Frontrunner Plus is being 

installed at the entrances. 

Frontrunner Plus matting has integral absorbent 

insets within the vinyl grid. These are designed to 

clean and dry shoes while any dirt remaining falls 

through the grid and is not transferred inside. The 

matting can be trimmed easily on site to fit any 

shape, such as within revolving doors or in nonrectangular 

matwells. Its unique flexibility means it 

will contour over uneven or rough surfaces, while 

remaining stable underfoot. It is easily lifted Tor 

cleaning and removal of dirt. The matting 

complies with the UK Disability Discrimination Act 

because it is heel and stick-proof and provides 

easy access for wheel-chairs. RR No.: 10057 

itsubishi Electric’s Visual 

Information Systems 

division, a world leader 

in the innovative 

design and 

manufacture of high 

quality display 

products has 

announced the 

introduction of the XL650U; a fully 

featured XGA projector to its 

comprehensive range. 

The XL650U is an LCD projector that has been 

designed to suit both business and higher education 

G-U introduces the first 

ever 25 year guarantee 

n an industry first, Gretsch-Unitas UK 

Iis launching a unique 25-year 

guarantee on all the products in its new 

FERCOTM doorbolt range. 

The move by Gretsch-Unitas UK raises the bar in 

terms of what hardware manufacturers are currently 

offering their customers, and illustrates how the 

company wishes to lead the way when it comes to 

industry standards. 

Paul Gerrard, managing director, said: “Gretsch- 

Unitas UK aims to be at the forefront of innovation 

and outstanding service in the industry, and being 

able to offer a 25-year guarantee is indicative of our 

confidence in the quality of the new range and will 

set the new “minimum standard” for what the 

customer will be prepared to accept. 

“We have also just become the first company to 

pass the British Board of Agrément’s new test on 

corrosion, which assesses the internal components 

of the mechanism rather than just the surface as 

type applications. It produces vivid and accurate 

images even in ambient light 

with 4200 ANSI lumens of 

brightness and a 600:1 

contrast ratio. 

The XL650U features a new 

inorganic LCD panel that is 

more durable than previous 

generation panels which helps 

reproduce more consistent colours 

and natural looking tones over a 

longer period of time, this in addition to upto 5000 

hours of lamp life helps to keep the overall 

ownership costs of this projector low. The XL650U 

{ Browser-based 

{ Highly intuitive 

{ Completely configurable 

{ Right technology, right price 

news 

previous tests have done.” 

Being the first doorbolt manufacturer to pass the 

BBA2727 product test, has increased the company’s 

confidence that their products are the best available 

in the marketplace. The test required the inside of 

the mechanism to withstand 500 hours of salt spray. 

This has allowed Gretsch-Unitas UK to extend their 

guarantee from the standard 10 years that other 

companies offer, to an industry first 25-year 

guarantee. 

John Morgan, technical manager, said: “It is no 

surprise to see G-U leading the way with this 

guarantee. Our unique ferGUardTM coating ensures 

all our products have unsurpassed resistance to salt 

spray corrosion. 

“The new FERCOTM doorbolt range also benefits 

from two clever design elements; reduced number of 

components and a totally enclosed lock case to 

minimise moisture and debris ingress. When this is 

combined with the high quality German 

manufacturing it becomes easy to see why the 

range scores top marks for reliability.” 

MF 

In addition to the new 25-year guarantee, almost all 

Gretsch-Unitas UK products have been tested and 

passed by Sold Secure, affording a unique 

programme of advantages to installers. This includes 

a free five year parts and labour (when signed up to 

Gretsch-Unitas UK improved installer scheme), and 

24 hour call out cover through Lock Solutions, which 

offers installers peace of mind as they don’t have to 

return to the installation should there be a problem. 


Mitsubishi launches new LCD XL65OU projector 

for education and business applications 

M 

also benefits from a side loading lamp, which 

eliminates the need to remove the projector from its 

installed position when the lamp needs to be 

replaced, for easy overall lamp maintenance. 

Alistair Duthie, Divisional Manager said “The 

XL650U comes packed with a host of features such 

as long lamp life, high brightness, network options 

and security features, which are all important 

functions to both the education and corporate 

markets. The introduction of the XL650U 

complements our current comprehensive range and 

demonstrates our commitment to meeting our 

customers’ requirements”. 


Affordable and easy to use 

agility maintenance management software 

To discover enlightened maintenance management visit 

www.getagility.com or call 01924 200344 

Maintenance. Managed. 

11 

RR: 10098

S 

Spitfire receives 

Avaya Silver award 

pitfire, the leading voice and data 

solution provider, has received a 

Silver Accreditation award in 

recognition of the company’s 

continuing status as a leading Avaya 

solutions partner. 

The Silver Accreditation reflects Spitfire’s 

competence to supply and maintain Avaya’s 

complete telephony solutions range, including phone 

systems, terminals and peripherals. 

The Silver status confirms that Spitfire continues to 

meet Avaya’s benchmarks for partner performance 

including customer service levels and staff training 

for Avaya products and solutions. 

Spitfire can supply a comprehensive service for 

customers, that extends from designing and 

implementing a communications network including 

telephony and Internet access together with line 

rental, call billing and complete after sales technical 

support and customer service. RR No: 10156 

Adding another 

dimension with 

Otterbine Fountains 

o improve water quality and 

Tprovide a stunning display, The 

Warwickshire Golf & Country Club 

has installed Otterbine aerating 

fountains in two of the nine lakes on 

its 465-acre site. 

Course manager Daniel Rowe explains: “We use 

one of our lakes as a water source for irrigation 

and we needed to find a way to improve the water 

quality and keep algae to a minimum. We had a 

5hp Sunburst aerating fountain installed and 

quickly saw results. It really keeps the water clear 

and looks great too.” 

Since then, the club has invested in two more 

Sunburst units for a second lake, which is 

overlooked by a newly-built gym. “From an 

aesthetic point of view it was the perfect place to 

install the fountains,” says Daniel, “and they look 

fantastic. In addition, golfers have to play over the 

lake as part of the 3rd hole – which is a 

particularly challenging part of the course. Since 

we had the Otterbines installed golfers play 

between the two fountains, which adds yet 

another dimension. Reader Reply No: 10074 

12 

news 

Priva builds environmentally 

friendly HQ 

t the new 8,2002m Dutch 

Aheadquarters offices for Priva 

Building Intelligence, the company has 

incorporated an underground thermal 

storage system that is capable of 

providing sufficient heating and cooling 

thereby eliminating the need for boilers 

and chillers. Naturally, the building 

services are being managed by a Priva 

BMS. 

The underground thermal energy storage (UTES) 

system incorporates separate cold and warm wells, 

heat exchangers and heat pumps. The underground 

springs can supply up to 437kW of heating and up 

to 465kW of cooling. Heating and cooling is 

simultaneously supplied to the building and has the 

ability to respond quickly to track changes in the 

weather. Previous installations have shown that an 

UTES system can reduce energy consumption costs 

by 40% - 80%, dependent on its application. 

As Arnood Rook, Project Coordinator Application 

Development for Priva Building Intelligence, 

responsible for UTES explained, “Experience shows 

that temperatures of up to 80 - 90ºC are achievable 

in the warm well, with low temperature heat storage 

at 40 - 45ºC. The introduction of the UTES system 

has meant that the new Priva building can operate 

perfectly efficiently without the need for boilers or 

chillers.” 

The building and its systems were recently tested 

he much-anticipated new European 

TUnion standard on sports floors 

(8SEN14904) will make it easier for 

organisations to select flooring 

products that enhance performance and 

improve safety, according to Hazel 

Cook, Contract Marketing Manager at 

Gerflor, manufacturer of Taraflex Sports 

Flooring. 

Until the ruling was published in July 2006, there 

was confusion and individual countries relied on 

their own guidelines. Now, however, with final 

publication of BSEN149O4, there is a greater level 

of consistency across Europe and clear definition of 

the safety and performance standards required for 

point, area, mixed and combined elastic sports 

floors. 

Hazel says: “BSENI49O4 clearly defines acceptable 

sporting characteristics for force reduction, vertical 

deformation, grip and slip performance expressed as 

a coefficient of friction, ball bounce as well as 

technical characteristics including resistance to 

indentation, rolling loads, impact and abrasion and 

other factors which affect the long term performance 

of a sports floor. This is all good news for operators 

and reputable manufacturers, such as Gerfior, which 

can produce independent certification to prove their 

products’ compliance with the new standard.” 

Local standards will be allowed until July 2008 and 

sporting federations and other funding bodies are 

also able to set higher specifications than 

BSEN14904. “Our Taraflex range of sports floors 

has been fully tested to the BSEN14904 standards 

when the Netherlands experienced its hottest 

summer in recorded history with temperatures 

reaching over 35ºC, leading many buildings to turnup 

their air conditioning systems - but not Priva. 

“While outside temperatures were rising to record 

levels, the internal office temperature remained at a 

comfortable 24ºC. This was achieved using chilled 

ceiling beams supplied with cold water from the 

UTES system,” said Meiny Prins, Managing Director 

of Priva Building Intelligence. 

Playing a leading role in maintaining comfort 

conditions was the atrium’s natural ventilation 

system. “Priva’s history in greenhouse control is a 

constant source of valuable data. The natural 

ventilation system is based on greenhouse 

technology allowing skylights in the roof to be 

opened and then adjusted to exactly match internal 

cooling requirements,” explained Meiny Prins. 

Reader Reply No.: 10054 

New BSENI49O4 standard 

brings long-awaited consistency 

to sports floor safety 

and meets or exceeds all the minimum standards 

required.” says Hazel. 

Over 30 million m2 of GerfIors brand-leading 

Taraflex Sports Flooring has been installed 

worldwide and it is used by over five million people 

every day. “The Taraflex range is a winning 

combination of a high performance sports flooring 

and a low maintenance cost solution provider,” says 

Hazel. Reader Reply No.: 10055

senior figure in the UK 

Asign industry has written 

an explosive book blowing 

the whistle on scams, 

frauds, dodges, and health 

and safety breaches which 

are routinely practised by 

sign companies. 

In Safety, quality, tricks and lies: 

dirty tricks in the British sign industry, 

and 100 questions your sign 

company doesn’t want you to ask, 

author Steve Martin – himself the 

boss of a sign installation and 

maintenance firm – unveils a grim 

catalogue of seedy practices which 

cost customers millions every year. 

The author’s research included interviews with expolice 

corporate investigators who are “very familiar” 

with the industry. 

The scams include the ‘fluorescent tube’ dodge, 

which is described as “almost impossible to detect”. 

It is one of several scams which could be conducted 

by contractors of all types – not just sign companies. 

The author’s contention is that the sign industry is 

highly fragmented because the entry thresholds are 

low, which encourages many would-be 

entrepreneurs to set up companies, even though 

P 

The sign of trouble for FMs 

they are undercapitalised, and do 

not have the requisite skills or 

training to provide effective 

business leadership. In this cutthroat 

market, they soon run into 

trouble, and some resort to fraud, 

and health and safety breaches, in 

a bid to bail themselves out. Lack 

of health and safety compliance 

can put individual managers in 

customer companies in legal peril, 

he says. 

Steve Martin doesn’t pull any 

punches. Although the guilty 

parties are not named and 

shamed, and he emphasises that 

there are reputable companies out 

there, he and his publishers aren’t taking any risks, 

either – the book has been ‘legalled’ by two law 

chambers (they are both thanked in the 

introduction). It is clear that other experts have also 

read the manuscript and had an input. 

The book itself is packed with useful checklists, 

website addresses and advice on how to avoid the 

worst of the problems. It doesn’t just criticise the 

industry – the sections on ‘how to be a good 

customer’ and how to get the best out of a sign 

company are practical and handy. RR No: 10068 

2012 sports stars train in 

comfort at Brunel University 

otential stars of the 2012 London 

Olympics, together with university 

students and local school children, are 

already taking advantage of the flagship 

£7m indoor sports facility at Brunel 

University. And their training is made 

more comfortable thanks to the Nor- 

Ray-Vac continuous radiant tube 

heating from Ambi-Rad that has been 

installed to provide state-of-the-art 

energy efficient heating. 

The Indoor Athletics Centre (IAC) and adjacent 

Netball Hall, at Brunel’s Uxbridge campus, are the 

product of a joint funding project between the 

University, UK Athletics, Sport England and the 

Lottery. The structure, designed by David Morley 

Associates, has an eye-catching curved roof. It will 

potentially be used during the 2012 Olympics as a 

training village. 

The 3,168m2 athletics hall incorporates a 6-lane 

sprint and hurdles straight, long and triple jump pits, 

areas for pole vault and high jump and throws 

practice nets. The Netball Hall offers full-court 

netball together with four badminton and basketball 

courts. It is now the training base of the England 

netball team. 

Continuous radiant tube heating is ideal in the sports 

hall environment. It works like the sun, emitting infra 

red rays that heat only people and objects in their 

path. No energy is wasted needlessly heating the 

volume of air in the building, making this heating 

solution the economic alternative in large space 

sports halls. 

Radiant heating can take account of the different 

comfort needs of active sports participants and 

spectators, ensuring both are pleasantly warm 

without overheating. The heating system can also 

operate at 2-3 degrees lower than convection 

heaters without compromising comfort of the 

building’s users. The result is long-term reductions in 

energy usage and carbon emissions. 

The Nor-Ray-Vac heaters were positioned at 

approximately 6m from floor level. Controlled 

centrally from the University’s building management 

system, they maintain a constant temperature of 

around 14-16°C. Reader Reply No: 10063 

news 

DHL super 

highway for bin 

deliveries 

traight plc, market leader in 

Srecycling containers, has forged a 

partnership with DHL, the global market 

leader in contract logistics, for all its 

product deliveries. The move will 

strengthen Straight’s operations and 

deliveries of both bulk and retail 

transport operations. 

Delivering more than 250,000 individual products 

during the summer of 2006 proved a great challenge 

for Straight and the management team recognised 

that a change in operational procedures was 

required. “The record sales achieved in 2006 

highlighted the need to build more flexibility into our 

business model to facilitate future growth. Our 

partnership with DHL will enable us to do this”, Mark 

Halford, operations director at Straight said. 

DHL is familiar with Straight’s core product range 

and services as the two companies have worked 

together on the national home composting campaign 

run by WRAP. Straight and DHL will introduce an 

improved data system to achieve higher customer 

service levels for both retail and trade customers 

going forward. 

“Straight has grown at a rapid pace since 2003 and 

particularly since the acquisition of Blackwall, yet our 

logistics systems have evolved from two relatively 

small companies. The new partnership will both 

strengthen our own operations and bring the 

flexibility the business now requires” Mark Halford 

added. 

One of longer term benefits of this union is that it will 

allow Straight to move away from a single 

warehouse location which will improve the efficiency 

and services it offers. “Our expertise lies in 

production and logistics management. By tapping 

into DHL’s undoubted leadership in the field of 

warehousing and transport, this can only be good 

news for future growth of the business”, said Mark. 

Straight will maintain an experienced management 

team for operations, production and logistics to 

further develop the business practices and systems. 

It will also ensure first hand contact with suppliers 

and customers. Reader Reply No: 10067 

13

The Ramdoor Plus 2 

installed in TRW’s Copri tent 

xpanding automotive safety 

Emanufacturer drives out the 

elements with Ramdoor Plus 2 

Union Industries, the UK’s market leading 

manufacturer of the Matadoor range of Hi Speed 

Doors, has installed one its giant Ramdoor Plus 2 

models to protect product from wind and rain in the 

huge new temporary storage warehousing structure 

at Automotive Safety manufacturer TRW. 

The company, which produces electronic automotive 

safety parts in the North East, has been expanding 

fast and needed extra warehousing to free up 

production space. They overcame the problem by 

erecting an enormous semi-permanent, prefabricated 

tent adjacent to their factory. 

Since TRW relocated from Sunderland to its current 

location in Peterlee in 2005 the business has 

expanded at a rapid rate and a new warehouse 

solution was necessary as more floor space was 

required for production in the main building. 

TRW urgently needed a fast and practical solution to 

be able to fulful new orders from customers. They 

chose the Copri System of prefabricated, lightweight 

structures. The 2000 square metre structure was 

erected in four days with access to the main building 

through a Union Bulldoor that had been relocated 

from the previous site 

There remained one difficulty. Two large PVC 

canopy curtains had been supplied with the structure 

as the entrance to the new warehouse. These were 

‘Hands On’ Learning 

G 

rundfos Pumps have recently 

heavily invested in modernising 

their Practical Learning Centre at their 

Head Office in Leighton Buzzard. 

The upgrade includes a demonstration rig 

complete with ‘A’ labelled variable speed Alpha 

Pro and MAGNA circulator pumps and an older 

fixed speed UPS 15-50. This unit clearly 

demonstrates the energy savings that can be 

made by installing Grundfos’ ‘top of class’ ecirculators 

in both domestic and commercial 

heating installations. 

Other improvements include the introduction of 

small and large booster sets, including units 

complete with variable speed pumps, for both 

domestic and commercial applications, specialist 

dosing application demonstration units and large 

circulator pumps. 

Early feedback from participants on the first 

courses to benefit from the new installations has 

been very favourable. If you would like to attend 

one of the remaining scheduled workshops, visit 

www.grundfos.co.uk and click on ‘2007 Training 

Courses’ to register or find out more. 


14 

news 

not capable of withstanding high winds and were 

impractical in use. In consequence they were 

invariably left open, allowing free access for wind, 

dirt and rain to drive into the warehousing space 

causing heat to escape and creating very 

uncomfortable conditions for the workforce. 

TRW opted to install a Ramdoor Plus 2, Hi Speed 

door to replace the fabric curtains. To cope with the 

high winds which are prevalent in the area, the 

Ramdoor Plus 2, which measures 5.3m x 4.8m was 

fitted with three 4-inch diameter wind bars. The door 

was mounted external to the opening and securely 

fixed to the internal steel structure, sandwiching the 

PVC fabric of the tent between the uprights to 

achieve a sound weather seal. 

The door is automatically activated by induction 

loops set into the ground on both sides of the 

opening with the addition of Push Button control. 

This coupled with the Ramdoor’s 1.5m per second 

operating speed ensures that the doorway is open 

for the minimum amount of time. It has reduced the 

problem of heat loss and the ingress of dust and 

dirt, greatly improving working conditions inside the 

warehouse and keeping the stored product in prime 

condition. 

Manufactured as part of the Matadoor range of Hi 

Speed Roller Doors, the Ramdoor Plus 2 boasts a 

unique ‘Crash-out’ facility, which ensures the door 

remains operable if hit by a vehicle. Common to all 

doors in the Matadoor range it is supplied as 

oneywell recently announced that it 

His creating an energy-saving 

solution that will also enhance 

environmental credentials at BMW 

Group’s Vehicle Distribution Centre 

(VDC) at Thorne, near Doncaster. 

Honeywell Building Solutions (HBS) used data from 

BMW and feedback from its own eight-strong on-site 

maintenance team to create a site-specific control 

solution that helps to identify and eliminate energy 

waste throughout the facility. 

BMW has a strong commitment to constantly 

improving its impact on the environment, including 

reducing its use of energy and other resources at 

the VDC (which was built in 1994). 

Recently, the company replaced its 250-watt metal 

halide lamps at the site with 125-watt electrode-less 

fluorescent lamps – reducing energy consumption 

by 50 percent and increasing illumination levels by 

20 percent. 

Optimising the electronic control system resulted in 

an overall 4% decrease in the VDC’s annual energy 

standard with a fire retardant and anti-static door 

blade and no fewer than 12 safety devices. 

Phil Yates, TRW Warehouse Supervisor, said: “As 

the demand for larger production areas increased 

we needed a quick and reliable solution. This we 

achieved with the Copri system. However, due to 

the high winds we experience on site, its canopy 

doors were not the best option. The performance of 

our existing Bulldoor was evidence enough that 

Union could provide us with the answer to our 

environmental and traffic-flow factors.” 

Alan Hirst, Union Industries’ Sales Manager, said: 

“This is Union’s first installation in a semi-permanent 

structure of this nature and again demonstrates the 

flexibility of the Matadoor range. Our previous 

experience of supplying our doors for many unusual 

and diverse applications, together with our bespoke 

design capability, allowed us to meet the challenges 

facing TRW.” Reader Reply No: 10076 

Honeywell Building Solutions 

provides BMW with even greater 

energy saving potential 

usage and a scale ‘watcher’ was fitted to the hot 

water calorifer to reduce the hot water boiler set 

point from 80 to 60 degrees. 

“When it was time to refurbish the site’s building 

control system, we wanted an advanced solution 

that would enable us to drive down energy 

consumption even further, without adversely 

affecting the performance of the VDC or the comfort 

of our workforce,” says BMW’s 

Maintenance and Project Manager, Dave Stuart. 

HBS installed an extensive network of gas, water 

and electric meters across the centre and replaced 

the existing controllers with XL500 control devices, 

managed via an Enterprise Buildings Integrator 

(EBI) Supervisor front end. 

The EBI provides BMW with integrated, costeffective 

control over key areas including heating, 

lighting, ventilation and energy management. 

The simple-to-use, web-based interface makes it 

easy to analyse a wide variety of data and to 

implement adjustments to enhance energy-efficient 

control strategies. 

EBI also features a full range of alarm management 

functions, enabling operators to respond more 

quickly and effectively to any emergency or 

abnormal situation. When an alarm event occurs, a 

graphic display shows its location, what priority it 

should be given and what procedures should be 

followed. 

“Honeywell Building Solutions shares our 

commitment to quality and this has been reflected in 

the thinking behind the system installed.” 


A 

Argent in fast track 

refurbishment of 

heating system at 

Prospect West 

rgent FM Ltd. has 

recently carried out a 

fast-track refurbishment of 

the heating system in 

Prospect West, a 9 storey 

building in Croydon, Surrey, 

managed by PRUPIM and 

operated on their behalf by 

DTZ Management Services 

(DTZMS). 

It was necessary for DTZMS to 

arrange for an urgent replacement of 

the heating system following major 

component failure of the existing 15 

year old boiler plant installation. With 

only weeks remaining before the start 

of the heating season, Argent was 

selected to undertake the works by 

PRUPIM’s building services consulting 

engineers Charterhouse Building 

Services Consultants who designed 

the new system and managed the 

project. 

To refurbish the heating system, it was 

necessary to strip out the existing 

boilers, flues, pumps, controls and all 

associated electrical supplies and 

replace them with new gas-fired 

boilers, flues, pumps and pipework, 

gas services and pressurisation sets. 

The products selected were energy 

efficient models whichwere capable of 

handling the load in an 

environmentally friendly and cost 

effective manner. These included 

four 200 kW fully condensing boilers 

with SEDBUK Band A rating, four 

inverter driven pumpsets which 

automatically adjust water flow and 

pressure in accordance with demand, 

together with new flues and an 

upgraded BMS control system, all of 

which contribute to the energy 

efficiency of the heating plant. In 

addition to the difficulties involved in 

procuring major items of plant in such 

a short timescale, there were logistical 

problems for Argent to overcome on 

site. The last few levels of the building 

are not served by lifts and the 

stairways were too narrow to 

accommodate the boilers. 

Consequently, it was necessary for 

news 

them to be manoeuvred up onto the 

rooftop by specialist lifting teams. 

Meanwhile, Argent fitters were 

prefabricating the pipework so that as 

soon as the boilers and other major 

plant items were available in situ, they 

could be quickly connected, thus 

reducing the overall installation time. 

Argent’s works also included 

commissioning of all plant, including 

water sampling and control systems, 

as well as provision of record 

manuals. Close co-operation between 

the procurement, project management 

and site teams ensured that it was 

possible to complete an extremely 

exacting build programme on time, to 

the immense satisfaction of all parties 

involved. 

A spokesman for the engineering 

consultants Charterhouse Building 

Services 

Consultants commented: ‘We were 

very pleased with the way Argent FM 

Ltd carried out the successful 

replacement of the heating plant at 

Prospect West. The project was 

carried out in an operational building 

over a six week period with minimal 

complaints from occupiers - a success 

in itself - but the associated works 

over and above the boiler replacement 

were a credit to the management and 

supervision provided by Argent FM. 

Equally importantly, Argent provided 

all necessary health and safety 

documentation throughout the duration 

of the works with final operation and 

maintenance manuals handed over on 

completion.’ 

Formed over 25 years ago by a team 

of highly experienced mechanical and 

electrical engineers, Argent 

specialises in providing clients with an 

interactive, personalised service, 

whether they are providing installation 

and commissioning services or 

contract maintenance for one of their 

many regular clients. They employ 

only highly skilled and fully qualified 

engineers who all undertake regular 

training to keep abreast of the latest 

legislation. Reader Reply No: 10078 

15

Hot water systems 

that defeat Legionella 

M 

inimising the risk of Legionnaire’s 

Disease is an important 

consideration in the specification of hot 

water systems for commercial, 

industrial and public buildings. A 

memorandum from the Chartered 

Institute of Building Service Engineers 

details the strict safety codes which 

need to be followed. These 

recommendations cover all aspects of 

sanitary hot water systems - from 

planning to installation, commissioning 

to maintenance. 

Stokvis Energy Systems has researched the 

Legionella problem thoroughly. However, while 

recognising the need to introduce a system which 

avoids static hot water, an area in which Legionella 

thrives, the company has also concentrated upon 

system efficiency. 

An economical solution is essential if the problem is 

to be solved. A hot water system must therefore be 

practical, cost-effective and meet public welfare 

requirements. 

There is increasing pressure to move away from 

traditional large quantities of stored water to rapid, 

readily available hot water systems. Another factor is 

the increased demand for smaller, space-saving 

units. 

C 

Caljan Rite-Hite Puts 

Customers First 

hoosing the right product for the right job is a difficult 

task that faces all architects and builders, particularly 

with a specialist application such as a loading bay, good 

equipment selection is essential to ensure the safety of 

workers and customers. Caljan Rite-Hite announces the 

release of its new resource manual, which contains all that 

is needed to make decisions like these easier. 

Caljan Rite-Hite is well known for its telescopic conveyors and parcel 

registration systems, but also supplies a wide range of loading bay 

equipment. This includes dock levellers, vehicle restraints, seals, shelters, 

plus a variety of interior, exterior and cold store doors. All these products are 

designed to optimise the safety, efficiency and productivity of a busy 

warehouse or depot. 

The resource manual provides an excellent means for Caljan Rite-Hite to 

communicate with its customers. Martin Wright, UK Sales Manager at Caljan 

Rite-Hite said “The new resource manual allows us to clearly present our 

products to potential customers. It also means architects and builders can 

specify exactly what equipment they need and design buildings accordingly.” 

The manual contains specifications on dimensions, technical features, 

working loads, tolerances and product options. It also contains highly detailed 

diagrams and drawings, everything you need to incorporate a Caljan Rite- 

Hite loading bay product into a building plan. 

The manual is set to raise awareness of Caljan Rite-Hite in the industry and 

will prove to be an invaluable 

tool for future customers, 

architects and builders. It also 

sets a new safety standard for 

other companies to look 

towards. Martin Wright 

continued: “Caljan Rite-Hite 

has always been very safety 

conscious. This manual will 

help protect employees and 

customers, and contribute to 

better building and safer 

loading bays.” 


16 

news 

A packaged plate heat exchanger provides instant 

hot water at extremely efficient rates - a method of 

heating that has been popular in Europe for many 

years. In essence, plate heat exchangers take the 

cold water supply and heat it directly on demand, 

rather than heating and storing the water. 

The unit comprises a series of vertically mounted, 

corrugated plates in a sandwich structure and works 

on a primary and secondary contra-flow system. The 

corrugations create a greater surface area and 

turbulence between the plates ensuring that a high 

degree of heat transfer is achieved. 

The corrugated stainless steel plates are simply 

clamped together with factory fitted primary and 

secondary flow and return water connection placed 

at one end for ease of installation. Should cleaning 

be necessary, the plates are easily unclamped 

giving direct access to both sides of each plate. 

The packaged units incorporate pumps, motorised 

primary control valve, temperature, time, control and 

safety controls and flow, return and cold feed, 

connections to give alternative modes of operations 

including normal/reduced flow temperature and 

normal temperature/off, as required. 

On their own, plate heat exchangers help to alleviate 

the concern about Legionnaire’s Disease and when 

packaged together with peripheral components they 

offer a compact, space saving alternative to the 

he installation of 

Tfour Rinnai Infinity 

continuous flow gas 

fired water heaters 

has transformed the 

way Abererch Sands 

Holiday Centre 

provides its guests 

with hot water. 

The energy efficient and 

flexible Infinity heaters have 

instantly improved the supply 

of hot water so that customer 

demand can be met at all times and 

Abererch Sands has benefited from 

significant fuel cost savings. 

Abererch Sands Holiday Centre, a 

popular park on an 85-acre site near 

Pwllheli, North Wales, can 

accommodate 2,000 guests at any 

one time. The park had been 

struggling with a traditional hot water 

storage system that was inefficient 

and unable to cope during peak times. 

In order to raise standards and 

improve efficiency, owner Keith Dunne 

decided to upgrade the hot water 

supply by installing Rinnai Infinity 

water heaters, powered by liquefied 

petroleum gas (LPG). 

Operating at mains pressure, Infinity 

units provide high flow rates of 

temperature controlled hot water that 

never runs out, even in busy periods. 

They offer a complete temperature 

traditional approach. 

When used in conjunction with high efficiency, fully 

modulating, condensing or semi condensing, gas 

fired boilers such as the Stokvis Econofiame range 

of boilers, a very powerful, versatile package 

evolves. 

A recent innovation from Stokvis is the C’ Series of 

Econoplate Plate Heat Exchangers. The ‘C’ series 

has been specifically designed to operate at lower 

flow and return temperatures and to marry with fully 

condensing boiler operation - giving optimum 

efficiency and optimum performance - vital points to 

bear in mind in view of the new EPB Directive and 

Part L requirements. Reader Reply No.: 10112 

Rinnai Infinity transforms 

Abererch Sands 

control system to avoid fluctuating 

water temperatures and, because the 

heaters only heat water on demand 

and to a preset temperature, efficiency 

is assured. 

There are now four Infinity units at 

Abererch Sands: one dedicated to 

washing and laundry, digitally preset 

to a temperature of 60 degrees 

centigrade, and three supplying 

separate shower blocks, set at 40 

degrees centigrade, a safe 

temperature to avoid the risk of 

scalding. 

“Rinnai’s Infinity heaters have 

benefited the park in so many ways,” 

commented Keith Dunne. “Feedback 

from our customers has been 

extremely positive and we are 

enjoying fuel cost savings in the 

region of 30%.” 


Tretoplast coats new 

Cardiac Centre & Day 

specialist Cardiac Centre 

AUnit (incorporating a 

suite of four operating 

theatres) and a Day Surgery 

Unit (incorporating two 

operating theatres) have both 

been built at the Blackpool 

Victoria Hospital in 

northwest Lancashire. 

Tremco’s advanced water based 

coating has been applied within the 

sterile areas of each development. 

Alan Fitton Decorators Limited, an 

approved applicator for the system, 

applied a total of 2000 square metres 

plus of the seamless Tretoplast WB 

sterile coating throughout the new 

facilities. The Lancashire-based firm 

was working as a sub-contractor to 

Laing O’Rourke, while Gilling Dod 

Care Unit 

Architects were the design consultants 

reviewing the proposed specification. 

One of the project architects, Brian 

Clarke, recalls: “Tremco’s Tretoplast 

WB is one of a number of elastomeric 

paint systems we specify to create a 

sterile environment in operating 

theatres. This was a ‘Procure 21’ 

partnering contract with Laing 

O’Rourke and what we do in these 

circumstances is to give the 

Contractor a choice of two or three 

appropriate materials. In this case, 

looking at the guarantees, overall 

performance, elastomeric and sterile 

properties, Tretoplast WB came out as 

the most competitive and it was 

decided to use it on this project.” 

Tretoplast WB has a successful track 

record for providing safe, seamless, 

elastomeric surfaces in situations such 

as laboratories, food production areas 

and medical establishments, helping 

prevent contamination and inhibiting 

the growth of mould and bacteria, 

including MRSA. The product is also 

employed in radio-active areas and 

offers the building occupant the 

benefits of forming a tough, easy to 

clean skin over a wide range of 

substrates. RR No.: 10105 

New directions in 

facilities management 

Join the BIFM… 

the UK’s Institute for facilities 

management professionals 

www.bifm.org.uk 

I 

EcoTherm launches 

FSC certified insulated 

nsulation manufacturer 

EcoTherm has launched a 

new FSC certified (CU-COC- 

806092) Eco-Deck insulated 

decking board for flat roofs 

for residential and 

commercial buildings. 

The new Eco-Deck is a laminated 

sandwich construction comprising a 

urethane foam core with an aluminium 

foil inner-face and eco-timber ply deck 

on top. It gives users the twin benefits 

of time saving during fixing along with 

the reassurance of being 

manufactured from materials which 

are legally and sustainably produced. 

FSC is the Forestry Stewardship 

Council, an international organisation 

that brings together companies in 

responsible forest management, 

logistics, and manufacturing. FSC 

certification ensures that all 

organisations in the Chain of Custody 

consistently operate to legal and 

sustainable standards. This is 

increasingly becoming a requirement 

for many large commercial and 

government contracts. 

EcoTherm Sales Director, Wayne 

Mills, explains, “We previously sold 

Eco-Deck with standard ply and we 

deck panels 

news 

know that installers like it for providing 

both insulation and deck in one single 

fix. The urethane insulation core is 

CFC- and HCFC-free and is warranted 

to be zero ozone depleting. By 

sourcing FSC supplied timber we can 

now satisfy the growing demand for 

sustainable products for eco building”. 

EcoTherm’s new Eco-Deck boards 

have standard dimensions of 2400 x 

1200mm and thicknesses up to 

116mm according to insulation 

requirements. The rugged and 

effective Eco-Deck panels are easily 

fixed into place by nailing or screwing 

to joists or rafters. The deck then 

forms a surface ready for built-up felt, 

asphalt, or single ply membrane. 


17

i2ms helps keep 

track for P H Jones 

T 

news 

he logistical nightmare of tracking 

engineers, vans and spares across 

18 regional offices for the successful 

implementation of large and complex 

central heating installation and 

maintenance contracts, is one which 

the firm of P H Jones has addressed 

with an increasing use of leading 

edge technology. 

Since its establishment in 1963, when Phil and 

Brenda Jones had the considerable foresight to 

realise that domestic central heating - then a 

relatively new concept for the average 

householder - would become a requirement of the 

modern age, P H Jones has, like Topsy, ‘growed’. 

“In order to increase efficiency, which was 

becoming progressively more difficult to maintain 

when fulfilling an expanding number of large 

contracts, we felt the time had come to take the 

next technological step,” explains Yvonne Keay, 

Systems Development Manager at P H Jones. 

“We reached the decision to make an initial 

purchase of 150 Fleetwood Electronics Blueport 

hand-held terminals for in-van use by our 

engineers.” 

i2 Mobile Solutions (i2ms), based in Didcot, 

Oxfordshire, which has been supplying mobile 

computing solutions to commerce and industry for 

over fifteen years, was contracted to develop the 

powerful bespoke software needed on the handheld 

devices. i2ms has become the linchpin of the 

dialogue between the hardware suppliers and P H 

Jones. “Its representatives have worked very 

successfully with Fleetwood Electronics and made 

it a three-way partnership,” comments Yvonne. 

The initial investment has seen the engineers who 

work in the local authority and housing 

association maintenance sector supplied with the 

rugged, workmanlike, hand-held terminals. i2ms 

has developed software which makes it possible 

for them to access and input all the information 

needed for the efficient working of P H Jones’ 

administration system. 

The Fleetwood Electronics Blueport units enable 

each engineer to use his home as a base, 

reducing the need to visit the office to once a 

week. 

Each engineer’s daybook is on-line, and jobs are 

listed and displayed on screen until checked off 

as complete. Information is relayed back to the 

office in real time, meaning that the state of play 

is instantly clear. In cases of an emergency callout, 

accessible up-to-the-minute information 

relating to the geographical location and the job 

situation of each engineer saves considerable 

time and phone calls, enabling the emergency to 

be dealt with more quickly. RR No.: 10122 

iftStore, the leading lift monitoring 

Land control specialist, has launched 

a new and purpose built training facility 

at its Flint headquarters. 

From this facility LiftStore can offer the industry 

training on its products, including the market-leading 

Ethos controller, as well as engineering training 

including schematic and terminology understanding. 

The EMC training provides real-world examples of 

good practice for trouble-free electrical installations. 

Training sessions are often bespoke, and are 

tailored to fit the client’s needs. All LiftStore training 

L 

Liftstore lauches purpose 

built training facilities 

eading acoustics specialist Hodgson 

& Hodgson has announced the 

launch of a new and improved acoustic 

flooring board offering high 

performance in a very thin package. 

Reduc Micro 21 may be just 21mm 

thick, but it’s a highly effective acoustic 

product which exceeds the latest 

Building Regulations (Approved 

Document E England and Wales and 

Building Standards Part H Scotland). 

Designed for use on timber floors, Reduc Micro 21 

damps vibration and attenuates both airborne sound 

and impact noise passing through floors. The 

product allows specifiers to exceed building 

regulation requirements when upgrading separating 

floors, with minimum loss to room height. Test 

results on timber floors have shown high 

performance levels for the new board. 

Hodgson & Hodgson’s experienced team has 

reacted to market demand for a slimline product 

offering improved acoustic performance by adding 

weight to the board. To increase the weight whilst 

maintaining its slim profile, cement particle board 

has been used rather than chipboard. The board is 

actually comprised of layers of moisture-resistant 

MDF with cement particle board, separated by viscoelastic 

sound damping strips. A resilient layer of 

acoustic felt is added to the underside, which 

contours over minor irregularities in the floor surface 

and provides mechanical isolation from the existing 

floor structure. The upper surface is moistureresistant, 

making it possible to use the same 

acoustic flooring successfully throughout a building, 

including kitchens and bathrooms. 

“Our new slimline Reduc Micro 21 is our most 

advanced flooring product yet,” says Margaret 

is free of charge. 

Training sessions are designed and led by members 

of LiftStore’s highly skilled and knowledgeable 

workforce. Sessions are set to the skill and 

knowledge levels of the delegates, with the right 

trainers on hand for any particular session. Eamonn 

Reid, Sales Director, LiftStore explains: “Our training 

sessions are extremely flexible, and we don’t follow 

a set script or procedure. We feel that this is 

important because it helps us put the clients’ needs 

first, and provide them with the most beneficial 

training experience possible. Each session is 

developed with the particular client in mind, and it is 

our goal to impart as much information as possible, 

to give our customers the confidence to use and 

maintain our equipment. The training is offered free 

of charge because we have found that customers 

who have experienced the benefits of our products 

go on to be our best promoters within the industry!” 

LiftStore’s ‘hands on’ training approach is 

complemented with access to the company’s actual 

test and R&D departments, for practical seminars. 

As well as the training facility at Flint, LiftStore can 

also offer customers on site training, if preferred. 

LiftStore is a leading provider of lift monitoring, 

control, and safety solutions for lift professionals. 


Hodgson & Hodgson 

leads the way with new 

slimline acoustic flooring 

Narburgh, sales director of Hodgson & Hodgson. 

“The additional weight means it can achieve really 

high performance levels, but our product 

development team has worked hard to keep the 

thickness down to maintain its ease of use. I’m 

confident it’s going to be a winner with the building 

industry.” 

Hodgson & Hodgson Group is a market leader in the 

provision of acoustic flooring systems, offering a 

comprehensive range of high performance, branded 

acoustic products suitable for use on new and 

existing timber and concrete floors. The company’s 

highly qualified and experienced building and 

acoustic engineers can discuss all aspects of 

building design and installation. Specifications can 

be prepared to ensure optimum acoustic 

performance is achieved and pre- and postinstallation 

testing for both airborne and impact 

sound insulation is available on request. 

Hodgson & Hodgson also produces a wide range of 

acoustic products for walls, ceilings and doors, as 

well as acoustic curtains and bespoke products for 

specialist applications. 

Reader Reply No.: 10113

Energy show re-brands 

as Energy Event 2007 

eflecting the enormous 

Rsuccess it has achieved 

over the last few years, 

Western Business 

Exhibitions’ Energy 

exhibition and conference is 

to re-brand itself as ‘The 

Energy Event 2007’. 

The Energy Event 2007 will take place 

at the National Motorcycle Museum, 

Birmingham on 12-13th September. 

With British Energy as the title 

sponsor the organisers feel that this 

re-branding reflects the progression of 

the event which is now focused as 

much on energy procurement as it is 

energy efficient technology. 

A major part of the show’s success 

over recent years has been the 

seminar and conference programme 

which has run alongside the 

exhibition. This element for The 

Energy Event 2007 is to be enhanced 

with a high-powered conference 

programme, aimed at managing and 

news 

financial directors, to run alongside the 

content offered by the well-respected 

trade bodies such as ESTA , CIBSE, 

MEUC , Encore International and the 

EIO. 

This new strand of conferences 

reflects the way in which Energy has 

crept up the agenda for all businesses 

and will contain a mix of high-profile 

case studies and inspirational talks 

from organisations such as 

Vodaphone and Bloomberg’s as well 

as business leaders and captains of 

industry. 

The Energy Event 2007’s exhibition 

space is sold-out, reflecting the preeminence 

of the exhibition and 

conference as the only totally focused 

energy event in the UK. 


Woolworths Pic ‘n’ Mix 

Sign 2000 

rguably, Woolworths is 

Aone of the most readily 

identifiable brands on the 

High Street with around 820 

stores throughout the UK 

since it opened its first store 

in Liverpool in 1909. 

Brands evolve of course and the latest 

step in the Woolworths brand 

development came about with the 

introduction of the Company’s 10/10 

concept. 

Essentially, 10/10 stores have been 

reformatted to change space 

allocation, product assortment and 

store refurbishment including creating 

a brand new fascia with a modern 

look. The basic premise is that a 

10/10 store fits in with the customers’ 

expectations and looks bright, clean 

and spacious. 

As part of this process Ken Trimmer, 

Woolworths’ Architectural Manager, 

formulated a refreshed facia branding. 

A tender was sent out to selected 

architectural manufacturers and a 

shortlist was drawn up. Sign 2000 of 

Paddock Wood, Kent, was awarded 

the contract for more than 30 of the 

stores. 

“Sign 2000 were successful in winning 

this contract because they were able 

to produce visual proposals against 

our generic requirements, secure the 

necessary planning permission and 

supply and fit product on schedule 

and to budget”, comments Ken 

Trimmer. 

“In addition”, he continued, “the 

company’s general ethos, existing 

client base and production capabilities 

all influenced the final decision.” 

Sign 2000’s task was to survey the 

relevant sites then produce visuals to 

Woolworths’ satisfaction before 

proceeding to manufacture. Once 

approval was given Sign 2000 dealt 

with appropriate local planning 

authorities and health & safety bodies. 

The fascias are formed by folding 

aluminium trays and applying 10mm 

thick lettering formed from clear acrylic 

and laminated with a matt opal face 

with a 45 degree angled edge pushed 

through the panel. The trays are backlit 

with fluorescent lamps. 

In some areas where conservation 

was a consideration a slightly different 

style had to be introduced which 

meant that lettering was built up. 

In two instances Sign 2000 trialled a 

new method of applying lettering 

which involved white acrylic letters 

with a 35mm build-up meaning that 

they stood out much more. 


news 

Venture outdoors 

with Finnforest 

innforest, the UK’s leading supplier 

Fof wood-based products, systems 

and services, has an impressive 

outdoor deck and pergola specifically 

designed and manufactured for a range 

of commercial applications. With spring 

on the way and the impending smoking 

ban on 1st July 2007, many leisure and 

hospitality facilities will be looking for 

alternative means to accommodate 

people sitting and relaxing outside. 

Finnforest’s commercial deck and pergola kit offers 

the opportunity to create extra useable space in an 

outdoor area. The deck kit is a quality softwood 

structure that incorporates CorrectDeck( mahogany 

coloured wood composite deck boards. Sized at 

2.5m x 3.9m, the deck and pergola kit can 

accommodate seating for up to 12 people. The kit 

can easily combine with bespoke decking to create 

individual styles and themes to blend in with the 

surroundings, no matter what size the area. 

Decking is extremely versatile and easy to handle, 

Andrews water 

heaters at NEMEX 

Stand No. G71 

ndrews Water Heaters, leading UK 

Ainnovator and supplier of gas-fired 

commercial water heating, is 

exhibiting its solar thermal package, 

SOLARflo. This extends the choice of 

high efficiency solutions offered, 

which includes the award winning 

MAXxflo condensing stainless steel 

storage water heater. 

Having developed gas-fired high efficiency 

condensing hot water technology and produced a 

comprehensive range of products in both nonstorage 

and storage water heaters, Andrews has 

taken the next step in meeting the carbon 

reduction challenge, utilising renewable energy 

technology. The SOLARflo is an integrated 

solution providing all the essential elements of a 

commercial solar hot water system. Andrews, as 

part of Baxi Commercial Heating, provides a “one 

stop shop” facility for architects, consultants, 

specifiers, contactors and installers in terms of 

system design, the complete package of products, 

including accessories, training and technical 

support. RR No: 10148 

20 

and once installed is aesthetically attractive and long 

lasting. The commercial deck and pergola is suitable 

for applications such as restaurant, bar, leisure 

centre or health club terraces and has been 

specifically designed and engineered here in the UK 

to meet the growing demand for outdoor areas for 

smokers. 

Made from 80% recycled materials, CorrectDeck( is 

durable, hardwearing and splinter-free, requiring 

limited maintenance and available in four designer 

colours. The deck boards have a grained surface 

designed specifically to cope with wet conditions, 

providing a necessary anti-slip surface. The decking 

is also resistant to moisture and insect damage that 

can affect not only the stability of a structure but also 

the aesthetics. There is no need to paint, stain or 

even waterproof and the decking is guaranteed for 

25 years. The eco-friendly Correctdeck( is proving to 

be a popular attractive choice. 

The commercial deck and pergola kit is machined 

from high quality timber, ensuring longevity. 

Designed for contractors to install, the deck kit can 

t has taken ten long months in 

Iplanning, but Pilkington Activ Blue 

self-cleaning glass is poised to be 

installed in a very unusual place – 

within the two observation towers at the 

Woolwich ferry on the River Thames. 

Blistering heat in the summer, freezing 

cold in the winter and year-round lack 

of ventilation in the towers has made 

working conditions very difficult. In 

addition, the five-sided glass structures 

also suffered blinding glare from the 

water. 

The towers were constructed in 1966 when the new 

ferry terminals were opened and have remained 

unchanged since. Kes Kneller of Kestrel Home 

Improvement explains the decision behind the 

specification of the revolutionary Pilkington Activ 

Blue glass. “Since the construction of the towers, 

health and safety requirements have changed 

dramatically,” he says. “The Working at Height 

Directive has been introduced, which recognises the 

be erected within a short period of time on stable, 

flat surfaces, making the versatile deck suitable for 

many outdoor areas. There is minimal cutting 

required so the installation time is reduced resulting 

in relatively low build costs. 

“The demand from the hotel and leisure sector for 

outdoor deck areas has been steadily growing over 

a number of years, especially with the impending 

smoking ban due in July this year,” says Paul Maw, 

Product Manager at Finnforest. “Facilities managers 

are under growing pressure to source a cost 

effective solution to the ever increasing problem of 

providing comfortable outdoor areas for both patrons 

and staff before the impending ban this summer. Our 

new commercial deck and pergola kit offers the ideal 

solution.” Reader Reply No.: 10128 

Pilkington Activ 

looks out for the ferries 

hazards involved with cleaning the exterior of the 

towers, as well as legislation that protects the health 

of the operatives within the towers. When the 

decision was made to replace the glass within the 

towers, Pilkington Activ Blue presented the ideal 

solution.” 

Kestrel Home Improvements were asked to submit a 

tender for the project, which they were subsequently 

awarded. “Having worked with Pilkington Activ 

Blue in the domestic market, we were confident of 

its abilities,” continues Kes. “However, there was a 

stringent approval chain which involved not only the 

Ports Authority and 

Woolwich Borough Council, but also the mayor of 

London. Pilkington Activ Blue met all the criteria 

and testing and we are now set to install the glass 

within PVCu frames. We were assisted ably by 

Olympic Glass, who supplied the glass, GJB 

Developments, who manufactured the frames and 

Headstart consultants, who assisted with the health 

and safety logistics.” 

Activ Blue is not only self-cleaning, but also has 

solar control properties helping to keep it cool in the 

summer. Its blue tint reduces glare and protects 

against direct sunlight. The self-cleaning ability 

works via a virtually invisible dual-action coating, 

which reacts with UV rays to break down organic dirt 

on the surface of the glass. It also encourages 

rainwater flow down the glass in an even sheeting 

effect preventing rain droplets forming and washing 

away any remaining dirt. 

“The use of Pilkington Activ Blue in this highly 

individual project demonstrates its flexibility to be 

used in any situation where cleaning presents a 

problem,” comments Matt Buckley, Marketing 

Director of Pilkington UK. “Coupled with its high 

visual appeal, as well as the high performance 

characteristics synonymous with the Pilkington 

brand, its installation on the observation towers at 

the Woolwich ferry site proves its all-round 

versatility.” Reader Reply No: 10155

Chloride brochure: 

LIFE.net for gensets 

hloride Power Protection 

Chas produced a 6-page 

colour brochure introducing 

the expansion of its industryleading 

LIFE.net UPS 

monitoring service to include 

genset 

supervision. 

The LIFE.net remote 

monitoring package 

now extends across all 

critical back-up power 

and offers continuous 

surveillance of more 

than 130 

conditions/events 

likely to impact on the 

performance of UPS 

and generator sets. 

Businesses protected 

by generator sets 

need their equipment 

to be 100% available and to start first 

time, every time. Unlike UPS, 

generators are not in the direct line 

and running under normal 

circumstances so control and 

monitoring whilst in ‘Standby’ mode is 

of vital importance to ensure they are 

ready to operate at the critical moment 

of power outage. LIFE.net is designed 

to minimise downtime and reduce 

operating costs by monitoring the key 

operating parameters likely to impact 

the starting availability of a diesel 

engine whilst in ‘Standby’ mode. 

LIFE.net guarantees continuous 

surveillance of customer equipment 

every hour of every day throughout 

the year and is 

overseen by Chloride 

Harath engineers at the 

Company’s permanently 

manned UK Service 

Centre. Any anomalies 

will be identified 

immediately, triggering 

an appropriate 

response to restore the 

equipment’s operational 

integrity - an essential 

requirement for 

maintaining high power 

availability. Appropriate 

responses vary 

according to the severity of the fault 

and range from effecting remote fixes 

in liaison with facilities staff, through to 

despatching engineers to site alreadyequipped 

to resolve the problem. 

Chloride LIFE.net offers considerable 

benefits to facility managers as the 

supplier effectively takes responsibility 

for the health of the back-up power 

system. 


BIFM North Region 

Summer Ball 

Saturday 23rd June 2007 

Midland Hotel, Manchester 

The premier event for FM professionals, 

practitioners and providers in the North 

Tickets include champagne reception from 7pm, 

formal dinner, and world-class live entertainment. 

Dress code – Black tie 

Carriages – 1am 

Individual ticket £110 + vat 

Tables of 10 £1100 + vat 

To book, please call Sandra Light and Marguerite Watson at FMevents: 

Tel 0141 639 6192 Email: sandra@fmevents.biz or marguerite@fmevents.biz 

In association with 

C&M Window Films has 

a blast at Inco refinery 

s part of CVRD, Inco 

AEurope is part of the third 

largest mining company in 

the world. 

At the end of last year, Inco’s facilities 

management identified the need to 

protect staff in some of the occupied 

buildings from the possible effects of a 

blast at the refinery – and called in 

window treatment expert C&M 

Window Films. 

C&M’s Huw Morgan takes up the 

story. “We were asked to audit the 

glazing in the office and laboratory 

accommodation and recommend an 

effective explosion-protection system 

to protect the staff from injury. We 

supplied and installed CPFilms’ 

Llumar® SCL SR PS7Clear Blast 

Mitigation Film and the Gullwing edge 

retention system to glazing in the 

quality & assurance block, the medical 

centre, fitness centre, shipping and 

stores office and process gas plant 

plant. Certain areas of the refinery 

also required a solar reflective 

characteristic so we applied Llumar® 

SSI20 SR PS8 Solar Reflective Blast 

Mitigation Film which achieved both 

objectives.” 

The Gullwing edge retention system 

from CPFilms anchors security or antishatter 

film (ASF) to the frame of a 

news 

window system. While the film 

provides safe breakage, fragment 

retention and containment to BS EN 

12600, Gullwing keeps the pane of 

glass within the frame in the event of 

an attempted break-in, explosion or 

accidental breakage, safely and 

securely reducing the risk of injury or 

damage until the pane can be 

replaced. 

The LLumar film and Gullwing system 

was fitted to approximately 600 

windows covering an area of approx 

300m2. Gullwing is an ideal product 

for such a project because of its 

versatility – at Inco it was installed on 

windows with UPVC, metal and timber 

frames with various profiles and 

dimensions. Reader Reply No: 10157 

www.bifm.org.uk 

21

news 

Rhodar launched National 

Asbestos Awareness Week 

And urges companies to wise up to 

the UK’s biggest occupational killer 

usinesses in the UK could be faced 

Bwith legal bills of up to £20 billion 

over the next 30 years1 because of 

general lack of awareness on how to 

manage asbestos safely and effectively. 

According to leading asbestos removal company, 

Rhodar – which is pioneering a nationwide Wise Up 

to Asbestos campaign launched with a dedicated 

awareness week on 23 to 27 April 2007 – an 

estimated two million commercial and industrial 

buildings across the country still contain asbestos.2 

This puts thousands of public and private sector 

workers at risk to the nations’ biggest occupational 

killer.3 Indeed diseases resulting from asbestos 

exposure including the cancers mesothelioma and 

asbestosis, which both damage the lining of the 

lungs, are expected to peak in the next 30 years 

with at least 150,000 UK citizens dying from such 

illnesses4. 

The campaign is endorsed by key industry body 

ARCA (the Asbestos Removal Contractors 

Association). It will highlight both the occupational 

Is your office 

dishwasher up to 

the job? 

rom the smallest office to the 

Flargest corporate headquarters, the 

tea and coffee run is always on the 

agenda. 

In these enlightened times there’s a good chance 

of finding more than just your humble teabag or 

instant coffee in the kitchen too, but one thing that 

doesn’t seem to have changed with the times is 

the office dishwasher. 

According to commercial dishwasher expert, 

Dishwashers Direct, many offices are still using a 

regular domestic dishwasher to wash crockery, 

and when you consider all those tea and coffee 

breaks, that usually adds up to a lot of mugs, 

cups and saucers. On the face of it, using a 

domestic dishwasher may not seem like a very 

big problem, but potentially, it could be. The 

biggest drawback is the fact that a domestic 

dishwasher is designed to be run once a day – at 

home. If it’s being used in a work environment, it’s 

likely to be run several times a day and all that 

extra wear and tear means it’s much more likely 

to break down. To make matters worse, if it does, 

the warranty accompanying the dishwasher will be 

invalid, if the dishwasher is domestic and is being 

used for commercial purposes. In other words, if it 

breaks down, the warranty won’t cover the cost of 

repairs, including parts and labour. 

Another disadvantage of using a domestic 

dishwasher is the length of time it takes to get 

through a wash cycle – usually around an hour. A 

commercial dishwasher on the other hand can 

complete a wash cycle in the time it takes for the 

kettle to boil and give you a constant supply of 

clean crockery throughout the day. 

22 

and commercial risks businesses face if asbestos 

isn’t properly managed, especially in light of the new 

changes to the Control of Asbestos Regulations 

which are still causing confusion after coming into 

force three months ago. 

Terry Jago, ARCA chief executive, states: “It is good 

to see companies such as Rhodar take the lead in 

driving awareness of this serious issue. We hope 

this campaign will give industry the confidence and 

skills to manage asbestos effectively to prevent 

further cost not only to businesses but to people’s 

lives.” 

Jason Davy, managing director at Rhodar, 

comments: “We decided its time to take action. Our 

Wise Up to Asbestos campaign is aimed at 

highlighting the risks surrounding asbestos and 

offering best practise advice to industry on how to 

manage buildings properly". 

Jason adds: “It is vital we gauge the current 

attitudes of those who have the responsibility of 

controlling asbestos, whether it’s what the new 

regulations mean to how to put in place an effective 

N 

ow that the EU has committed itself 

to reducing carbon emissions by 

20% (compared with 1990 levels) in just 

13 years, one of the areas that will 

come under 

even 

greater 

scrutiny is 

that of the 

energy 

efficiency of 

buildings. 

The UK was 

one of the 

most 

enthusiastic 

supporters of the EU decision and will 

have to be seen to be leading moves to 

achieve this target. 

This year will see the introduction of energy 

certification of buildings as a way of improving 

performance. June sees the introduction of 

certificates for domestic housing with public sector 

and commercial buildings following over the next 

year or so. The aim is to make energy performance 

more public and visible with a view to encouraging 

owners and operators to pay the subject more 

attention before their more environmentallyconscious 

customers or stakeholders do! For energy 

and environmental managers, this greater visibility 

offers an opportunity to push the energy efficient, 

low carbon agenda more vigorously. 

Energy certificates will be mandatory – any 

purchase or rental agreement will require these by 

law – and they will be with us very soon. Energy 

performance certificates need some historical 

management plan. This ensures we address 

people’s core concerns, providing the information 

they really want. 

Rhodar is producing a free, easy to understand, 

educational Guide which will be launched during 

National Asbestos Awareness Week. It will give 

those responsible for the control of asbestos in their 

workplace the proper guidelines and advice on how 

to tackle it safely and effectively. 

Measuring up to 

improved performance 

performance data so it is urgent that building and 

energy managers start implementing a strategy now. 

But how to deliver the improvements in 

performance? One method which is gaining 

popularity is through 

energy services, where 

providers supply a 

package of measures 

to help make a step 

change in efficiency. As 

yet, though, energy 

services and how to 

take advantages of 

these new approaches 

to energy performance 

in buildings are 

relatively little known. 

The Energy Services and Technology Association 

(ESTA) has organised a series of free, one day 

conferences in various parts of the country during 

the second half of May – so there will be at least 

one that is accessible for everyone. They are 

sponsored by Schneider Electric, Energy in 

Buildings & Industry journal and Water, Energy & 

Environment magazine. Each event will focus on: 

• how to prepare and present the new energy 

labels 

• techniques for improving energy performance 

using energy services 

• products, systems and services to support 

improvement programmes 

• how to use the energy certificate banding in the 

specification of new build and refurbishment 

projects. 

Energy certification is coming – energy services can 

help you to meet the requirements.

I 

Inviron strengthens 

its Business 

Development Team 

nviron, the leading building services 

and facilities management provider, 

has taken on two new senior 

members of staff to join its Facilities 

Management and Service business. 

Simon Ogunby is the new business development 

manager for the North West while Brad Smith has 

taken on the challenge of business development 

focusing on the London and Eastern Region. 

David Gill, Inviron’s General Manager for business 

development, FM&S, said: “Simon joins us with a 

wealth of experience gained within the facilities 

management and building services maintenance 

industry. 

“Simon will be concentrating on developing 

traditional building services maintenance 

opportunities and assisting our operational teams 

to enhance the existing business base in the 

North West. 

“Brad joins us with great enthusiasm for the role 

and I am sure he will prove to be an integral 

member of the solid team already in place in the 

London region. 

“Brad will be concentrating his efforts on the 

development of traditional building services 

maintenance opportunities and assisting our 

operational teams in the enhancement of the 

existing business base working very closely with 

myself.” 

Integral starts work on an M&E 

contract to fit out three schools 

ntegral, the UK’s largest independently 

Iowned national building maintenance 

provider has begun work on three 

Gateshead schools which are part of 

the Building Schools for the Future 

project, in partnership with Sir Robert 

McAlpine. 

Integral employs over 2,200 staff in 15 locations 

across the country and the project is being 

successfully managed by Integral staff based at the 

company’s Newcastle office. 

The contract, worth nearly £4 million, covers the 

mechanical and electrical installation for the three 

schools in Gateshead and includes all heating, 

The Facilities Show 2007 

ventilation, air conditioning and electrical services. 

The Building Schools for the Future Programme is a 

national government initiative to improve school 

buildings. The Government aims to rebuild or renew 

every secondary school in England over a 10-15 

year period. 

‘This is a significant contract for our Newcastle 

office” said Paul Dolan, Integral’s Regional Director 

in Newcastle, “and we have been working closely 

with Sir Robert McAlpine to ensure our teams 

complement each other as the project develops.” 

Kings Meadow School will offer facilities for 1,200 

pupils while Dunston Hill and Harlow Green Schools 

will cater for 700-900 pupils. 

FRL to host the BIFM 5-a-side 

football tournament 2007 

acilities Recruitment Limited the 

Fspecialists for the recruitment of 

Facilities Personnel has joined forces 

with eh BIFM again to host the FM 

industry annual 5-a-side football 

tournament on Thursday the 14th of 

June 2007. 

The event is being transferred this year from 

Highbury to Millwall football club due to the Arsenal 

moving to the new emirates stadium, which does not 

have indoor facilities. The brand new facilities at 

Millwall are excellent. 

The tournament will be available for up to sixteen 

teams from the FM industry and once again the level 

of competition for the trophy is expected to be tough. 

Last years winners Gale / GSK are hoping to retain 

A 

s the role of the facilities manager 

continues to evolve it becomes even 

more important for them to have a 

platform to source new products, learn 

about changes in legislation, network 

with their peers and benefit from 

hearing about best practice. 

Since 1999 The Facilities Show has been providing 

the facilities management industry with such a 

platform and with the introduction of new features, 

The Facilities Show 2007 looks set to deliver more 

than ever before. 

Now in its 8th year, The Facilities Show is the mustattend 

event for all facilities professionals and 

building managers. Supported by the British Institute 

of Facilities Management (BIFM) the fastest growing 

professional body in the United Kingdom, The 

Facilities Show 2007 takes place at the NEC in 

Birmingham from 22-24 May 2007. 

Screwfix Direct, Mil-tek, Fireco and Epsilon Test 

Services are just some of the leading suppliers to 

the facilities management industry that will be 

launching and demonstrating their latest products 

and services at The Facilities Show 2007. New 

exhibitors to The Facilities Show 2include Gardiner 

and Theobald, Buro Happold, Dyson, i-BusSol, Ergo 

XS and Service Works. 

Dyson will be exhibiting the new Airblade hand 

dryer on its stand. Dyson engineers and scientists 

took 3 years to create an entirely new type of hand 

dryer. Dyson Airblade blows clean, unheated air 

through an aperture the width of an eyelash at over 

400mph (640kmph) to hygienically wipe hands dry in 

the title. For more information about the tournament 

contact Philippa Standley on 01892 785676 

news 

just 10 seconds. That’s twice as fast as most hand 

dryers and four times faster than some. It also uses 

up to 83% less energy too, so it’s better for the 

environment. Visit Dyson on stand A11 for more 

information. 

Following the success of the 2006 event, The 

Facilities Show 2007 will have its own dedicated 

seminar theatre for a second time. Sessions will 

take place over all three days of the event, with a 

line-up of industry experts presenting seminars on 

everything from sustainability to estates 

management. 

Neil Wycombe, Energy Manager for Thames Valley 

Police will be presenting a session on managing 

energy policy across a varied property portfolio. For 

a full seminar timetable, please visit 

www.thefacilitiesshow.com. 

Ian R Fielder, Chief Executive Officer of the BIFM 

commented, "Facilities management is one of the 

fastest growing professions in the UK and the BIFM 

is pleased to support The Facilities Show again in 

2007. The event delivers effective solutions for a 

demanding role. Professional FMs must continually 

refresh their knowledge and we look forward to the 

return of the seminar theatre and the programme it 

has to offer at an established show." 

As in previous years, The Facilities Show 2007 will 

run alongside co-located events including IFSEC, 

the premier global security event, Safety & Health 

Expo, International Fire Expo and the new fire 

fighting event, Fire & Rescue. 

For more information on The Facilities Show 2007 

please visit www.thefacilitiesshow.com. 

Walkers launch 

carbon labelling 

scheme 

his month, Walkers announced the 

Tlaunch of a labelling scheme 

developed in partnership with the 

Carbon Trust to show the carbon 

footprint of each packet of crisps they 

produce. 

The scheme commits companies to reducing their 

carbon footprint over a two-year period or risk 

having the label withdrawn. This new labelling 

scheme sees another major step forward in terms 

of retail responsibility, following the Marks & 

Spencer announcements earlier this year. 

Green-Works are delighted that Walter Todd, 

Walkers Head of Sustainability, will be taking part 

in the panel discussion, “Meeting Budget 

Constraints vs Corporate Responsibility” at the 

inaugural Green-Works Annual Conference on 6 

June 07 at the Institute of Directors, London. The 

session will allow delegates to pose their 

questions on this scheme and other sustainability 

issues to Walter and other panellists, including 

Simon Marshall, Head of Facilities Management 

at EdF Energy. In addition to the panel discussion, 

the conference has attracted top keynote 

speakers in Helen Ghosh, Permanent Secretary 

of Defra, and Martin Blake, Head of Social 

Responsibility at the Royal Mail and Mike Barry, 

Head of Corporate Social Responsibility at Marks 

& Spencer. 

The conference organisers are promising that 

spending one-day with them will save you 

valuable time in the long-run by offering solutions 

to the social, environmental and economic issues 

involved in adopting a sustainable approach to 

business. 

23

Contributing to 

Business Success 

by Wes McGregor, Director, 

Advanced Workplace Associates 

he success and sustainability of 

Tevery enterprise is dependent upon 

the quality of output of its people - its 

human capital. With such vast numbers 

of people working in offices (some put 

the figure as high as 80% of the UK 

working population) it leads me to pose 

two questions. 

Firstly, given the criticality of their contribution to 

their organisations’ success, why is it that so many 

office workers are dissatisfied with their work 

environment? Secondly, what could these people 

achieve if they were provided with truly supportive 

and performance enhancing workplaces? 

In many organisations the way workspace is 

planned and managed is the same as it has always 

been. Of course it may look different than it did 

previously through the introduction of new furniture 

and the degree to which it’s interior reflects the 

design and image of the time. But that is not what I 

mean. For too many the way space is allocated, 

planned and used owes more to the past than it 

does to the future. 

Business Tools 

Workspace and the components within it are (or at 

least should be) tools to enable people to work in 

the most effective way possible. Consequently, 

understanding how people currently work is of vital 

importance in order to ensure that their needs are 

properly addressed. However if that is where space 

planning stops then it has missed a great 

opportunity to contribute to corporate success. Why? 

24 

comment 

Because it is based on a rear mirror approach to 

needs. Of course we have to learn from the past, 

however planning work environments to be truly 

supportive of the people who will use them requires 

a forward looking approach. By this I mean the aim 

should be to understand and help occupiers to 

consider, in what ways the work environment (and 

everything in it) could help them work more 

effectively. 

By way of example; frequently the bugbear for many 

office workers is that they are allocated workplaces 

within open environments where the desk they are 

assigned is intended to accommodate almost all of 

their work needs. While this may be satisfactory for 

those who require to collaborate and interact with 

colleagues, the needs of those whose work requires 

them to concentrate free from distraction are 

subordinated to the needs of those surrounding 

them. Such effected individuals may be able to find 

a meeting room in which to work, if they are lucky, 

but for many the result is often conflict and impaired 

performance. 

In practice for most us there are times when we 

need a quiet environment in which to concentrate 

while at other times we are interacting with 

colleagues. The challenge is that in many 

organisations there is no practical way of addressing 

these needs. Working from home may be workable 

for some, but not for others. 

Diversity of Needs 

In my experience space planning approaches that 

have at their core the principles of diversity and 

sharing have the greatest opportunity of success. 

Diversity, in that a range of work settings are 

provided to address the varying and various needs 

of individuals and teams, and people are 

empowered to choose the setting that is appropriate 

to their needs at any given time. However for 

everyone to have every work setting that they may 

need would demand significant increases in the 

amount of workspace required, which in these cost 

conscious times is unlikely to be forthcoming. 

However as we can only occupy one workplace at a 

time, then the provision of a range of additional 

settings without increasing (and sometimes 

decreasing) the amount of real estate required 

becomes possible if the settings are provided on a 

shared basis, where the mix is based upon a real 

understanding of work patterns and demand profiles. 

Fundamental Aim 

The choice is stark - either organisations wish to 

support their people in whom they have invested in 

order that they deliver their best work each and 

every day, or they don’t. Those who fall into the 

latter category will in all probability have stopped 

reading this by now! For the remainder of you the 

answer lies in reappraising the fundamentals of the 

way space is planned, managed and used in your 

organisation and then developing an approach that 

truly meets the needs of its people. Where this is 

done organisations are not only better able to 

conduct their business cost effectively, but are also 

able help their people reach new heights of 

performance.

The Exhibition For All Your FM Needs 

The Facilities Show 2007, supported by BIFM, 

on 22 - 24 May 2007 at NEC, Birmingham will 

offer you a full range of innovations to create an 

ECONOMIC, EFFICIENT and EFFECTIVE working 

environment. 

Co-located with The Facilities Show are other 

events relevant to FM's, including Safety & Health 

Expo – Europe’s largest annual health and safety 

event, IFSEC – Europe’s leading security event, 

International Fire Expo and Fire and Rescue. 

These events create a perfect way for those 

responsible for a working environment to access a 

full range of products within facilities management 

such as: Soft Services, M&E, Security, Waste 

Management, CAFM/IT, Fire Protection and Health 

& Safety. 

Learning Opportunities 

Back by popular demand, The Facilities Show 

Seminar Theatre (sponsored by FM World) will 

educate you through informative presentations 

and enable YOU to voice an opinion at panel 

debates. The headings for each day are: Day One 

- Managing the Workplace, Day Two - The role of 

the Facility Manager, Day Three - Sustainability & 

the Workplace. For more information visit 

www.thefacilitiesshow.com 

If interested in exhibiting call Mark Rimmer on 

0207 921 8148 

Find it at the 

Facilities 

SHOW 

In association with: 

REGISTER FREE AT WWW.THEFACILITIESSHOW.COM/FREEENTRY

RR: 10044 

Crate dolly reduces 

labour and transport 

costs by 15% 

A 

new crate dolly system, claimed to 

reduce labour costs by up to 15%, 

has been launched by crate rental 

specialists PHS Teacrate. 

The highly manoeuvrable SK3 system can 

accommodate up to four crates, each one being 

placed on the dolly empty and filled before the 

next one is placed on top: this avoids the operator 

having to lift a full crate. The loaded stack can 

then be wheeled onto a truck and the journey 

made with the crates in place. Unloading at the 

other end is equally simple and will drastically cut 

loading and unloading times. 

The SK3’s ability to carry four crates instead of 

the more usual 2/3 will allow carriers to move 

more crates per journey and reduce wasted space 

in the truck. 

Teacrate’s national sales manager Nick Burke 

said, “The new SK3 will certainly reduce labour 

costs as fewer people will be needed to load and 

unload the truck.” Reader Reply No.: 10167 

GIVE YOUR SUSPENDED 

CEILING A NEW 

LOOK FOR A FRACTION 

OF THE COST OF 

REPLACEMENT TILES! 

26 

• 

news 

REVOLUTIONARY COATING PROCESS 

• Refurbishes discoloured, 

stained and smoke 

damaged tiles 

• 

Preserves acoustic 

properties 

• 

Retains Class 0 fire Rating 

to BS 476 parts 6 & 7 

• Retains original tile 

patterns and textures 

• 

Provides longer-lasting 

colour-fastness than 

new tiles 

BEFORE RE-COATING 

TREATMENT 

FOR A FINISH THAT’S BRIGHTER THAN NEW 

To discuss your individual requirements 

ask for Simon Jones on 

AFTER RE-COATING 

TREATMENT 

TELEPHONE 0800 243 577 

TM 

O 

OCS drives up standards 

in chauffeured luxury 

CS Chauffeur Drive, the top quality 

chauffeur service, has introduced a 

new ‘premier service’ for the ultimate 

luxury in VIP and corporate travel. The 

service will be manned by highly 

trained chauffeurs driving a new fleet of 

Audi A8 and S Class Mercedes cars 

with spacious air-conditioned interiors 

and luxury leather seats. 

The ‘premier service’ option is available as an 

alternative to the highly successful ‘executive 

service’ and has been introduced as a result of 

demand for the ultimate in chauffeured comfort, 

safety and reliability. 

Announcing the new service Martin Gammon, 

Chauffeur Drive’s managing director said, “We have 

built a reputation which embodies total reliability, 

comfort, safety and absolute discretion. Now we can 

add another level of comfort and convenience with 

this new service using top-of-their-class vehicles 

manned by our leading drivers.” 

OCS Chauffeur Drive already provides tailored 

chauffeur services in business sectors ranging from 

banking and insurance to the travel and leisure 

industries. Clients include Standard Bank, Royal 

Sun Alliance, GeCat, Uniglobe and AIG London. The 

company is accredited to the international quality 

standard ISO 9000 and has the Investors in People 

Award. Its drivers are not only fully trained in driving 

excellence and road system knowledge but also 

operate to a strict code of practice including 

maintaining the highest standards of in-car 

See 

floor over anything 

UNIT 3 

78.750 

wrong? 

B 

UNIT 2 

78.750 

precast 

floor over 

svp 

DISABLED 

WC 

svp 

32Ø mechanical 

100Ø 

extract 

service 

32Ø 

duct 

DISABLED 

32Ø WC 

do 

mechanical 

sealed reducer 

extract 

at drain outlet 

LOBBY 

do 

service 

duct 

32Ø 



100Ø 

SERVICE DUCT 

ducted fresh air 

intake to lobby 

environment, confidentiality and discretion. The 

service is available 24 hours a day, 365 days a year. 

OCS Chauffeur Drive is part of the giant OCS - One 

Complete Solution - group of companies. The group 

offers a comprehensive portfolio of support services 

from cleaning and catering to security, engineering 

and hygiene services. It has sales of more than 

£600 million and operates in four continents. 

OCS chief executive, Chris Cracknell said, “This 

service is one which demands total professionalism 

and an understanding of the needs of clients, many 

of whom work to demanding schedules and conduct 

their business on the move. It reflects our group 

philosophy of matching our services closely to the 

needs of our clients and creating new levels of 

quality and attention wherever required.” 


LIFT 

SERVICE DUCT 



E 

LOBBY 

up 

LOBBY 

78.750 

LOBBY 

rwp 

UNIT 4 

78.750 

RECEPTION 

78.750 

CHANGING 

DISABLED AREA 

floor drain 

WC 

32Ø 

mechanical 

32Ø 

32Ø 

100Ø 

extract 

svp 


LOBBY 


100Ø 

do 

DISABLED WC 

service 

mechanical 

svp duct 

extract 

rwp L1/75 mechanical L1/75 L1/75 

rwp 

stub 

extract 


32Ø svp 


L1/75 

1800 

rwp 

LEVEL PLATFORM 

D 

1:12 RAMPED APPROACH 

L1/75 

2 

rwp 

GROUND FLOOR 

No? 

Well, the drawing’s fi ne. But ground gas is an unseen 

problem that can surprise owners of new and old buildings alike. 

PAGeotechnical are experts in protecting sites against gas arising from 

land contamination - and our technology can be applied retrospectively 

to sites where gas contamination becomes a problem after construction. 

PAG can make recommendations and project-manage the work needed 

to give your building a clean bill of health. Our service is confi dential and 

causes minimal disruption. And the results are provable. 

Gas protection from PAGeotechnical 

www.pageo.co.uk 

Telephone: 01536 740040 Email: offi ce@pageo.co.uk 

precast 

floor over 

D 

service 

duct 

SHOWER 

L1/75 lintel 

LEVEL PLATFORM 

1:12 RAMPED APPROACH 

MATERIAL 

STORE 

RR: 10066

RR: 10026

n the last decade here has been a 

Irevolution in the role played by living 

plants in the office environment. Today 

it is acknowledged that greening the 

workplace can bring a range of benefits 

including cleaner air, reduced noise 

levels and making the work 

environment a more pleasant place to 

be. But what happens when the plants 

themselves get stressed? 

The maintenance of interior landscapes may seem 

more of an art than a science but the reverse is the 

reality according to Cannon Horticulture, part of 

Cannon Hygiene, one of the UK’s leading providers 

of hygiene and environmental services to business 

and commerce. “In many ways the easy part is 

designing an aesthetically attractive interior planting 

and selecting the plants which will suit the internal 

space configuration,” says Mark Berriman, a 

regional manager with Cannon Horticulture, “but 

sadly that is where some providers think their job is 

finished.” 

The real challenge, according to Berriman, comes 

with ensuring that the science of plant selection, 

care and maintenance is properly understood in 

order to avoid plant stress and failure. “As plant 

professionals, it’s our responsibility to achieve a 

healthy and sustainable interior living environment. 

In many instances, plant problems arise not just 

from disease or pests but from persistent 

imbalances in the interior environment, poor care 

practices and lack of understanding of the science 

behind the healthy growth, or otherwise, of interior 

planting.” 

The application of science to the interior landscaping 

task is a philosophy that lies at the heart of 

Cannon’s approach to interior plant provision. It 

28 

office interiors 

Plants can have a hard 

day at the office too! 

starts with a focus on training its technicians to 

national certification standards but it also extends 

into using the latest advances in testing, on-site or 

through laboratory analysis, to ensure accurate 

diagnostics when problems do occur. 

“For example, the most well-trained eye may 

conclude that a plant has a particular, well-known, 

problem but by harnessing scientific analysis we 

often discover that there is an underlying issue 

which needs resolving. Without this, the problem will 

continue to have long-term effects on other plants 

and even any replacements which have been 

made,” explains Mark Berrimen. 

Cannon Horticulture operates an award-winning 

nationwide interior planting service and has been in 

the business for over thirty years. Its customers 

range from small businesses where the 

maintenance programme involves visits at regular 

intervals to major multi-site operations requiring a 

permanent on-site operative. For example, at one 

large Government site more than a thousand 

individual planters are continually cared for by the 

company to ensure that the benefits they bring to 

the interior environment are paid back through high 

levels of professional maintenance. 

Numerous studies have shown that plants can 

provide a positive ‘antidote’ to workforce stress by 

acting as noise barriers as well as providing textural 

and colour shifts which break up monotony in 

interior design. Research in Norway by Dr Tove 

Fjeld concluded that when workers had plants in 

their offices there was a significant drop of around 

25% in tiredness, coughing, sore throats and cold 

related illnesses, with 80% of respondents saying 

they would welcome more plants in the working 

environment. Oliver Weisflog, managing director of 

Cannon Hygiene, said, “Plants can provide real 

improvements in air quality by helping remove dust 

and other particulate matter and have even been 

cited a major factor in overcoming ‘sick building 

syndrome’. 

All this confirms the beneficial effects of interior 

plants for building occupants but conversely could 

bring a hidden toll on the health and well-being of 

the plant. According to Cannon Horticulture, a 

scientific approach to plant care can address 

problems even before they occur. To achieve this, a 

comprehensive, well-considered care programme 

will cross a number of areas from the obvious such 

as watering and feeding regimes to careful selection 

of plant, planter (size and material), and the 

avoidance of aggressive treatments such as 

insecticides in favour of pre-emptive biological 

‘support’ for good plant development. 

“It sounds like a minor issue but alongside the 

explosion in the market for interior plant features has 

come a confusing and almost endless choice of 

planters. This may sound a good thing for office 

stylists but it is important to ensure the choice is left 

to an expert,” comments Mr Berriman. “Whilst the 

traditional grp planter material remains popular, 

there is also a wide range of metal, wood, plastic 

and ceramic containers available. It is important that 

the plants are compatible with the planter in every 

respect and crucial that there is no risk of 

contamination or leaching from unsafe or untreated 

materials. The danger when diagnosing a plant 

problem is to assume that any one condition has just 

one cause and one solution. The accurate detection 

of all impacts and environmental influences is vital 

before proper action can be taken to resolve the 

situation.” Reader Reply No.: 10163

Sourcing a storage solution 

for real estate move 

ourcing the right storage solutions 

Swas a key element of the brief for 

office furniture specialists FFB 

(Furniture for Business) when they were 

commissioned by commercial real 

estate firm Atisreal. The storage 

systems formed part of a complete 

furnishing package for two new Atisreal 

offices in London and Birmingham. 

Based in London, FFB specialises in providing 

products, services and advice on all aspects of office 

furniture. It prides itself in being objective in its 

approach and bases its advice to clients on a wide 

portfolio of the best products in the marketplace. 

The brief for FFB was to research the market for 

ranges which met Atisreal’s requirements, liaising 

with the client, negotiating with suppliers, producing 

final installation drawings and managing the project 

through to completion. 

With storage systems needed to support the way in 

which Atisreal files and organises its work, FFB 

recommended the SystemFile range from Bisley, the 

UK’s leading manufacturer of steel storage systems. 

For Atisreal, this was a contract to supply furniture 

for two office moves as part of a roll-out programme 

to create the same look and feel for all of the firm’s 

offices. Looking at the client’s specific needs for 

systems that would adapt to their way of filing work, 

FFB chose Bisley’s SystemFile which offers a full 

range of versatile storage and filing options. Tim 

anaged lighting systems from Ex-Or 

MLtd are being installed throughout 

the West London HQ building of 

dunnhumby, the high profile 

international marketing company 

behind Tesco’s Clubcard scheme. 

All four floors of the office building in Ealing are 

being refurbished to provide higher quality 

accommodation for dunnhumby’s 350 staff. 

Equipment from Ex-Or, international leader in 

lighting management, was specified by consulting 

engineers, Jonathan Hart Associates and is being 

installed by electrical contractors, Farr Electrical. 

Light fittings are being replaced during the refurb, 

but under its tenancy agreement dunnhumby had to 

retain the existing wiring, so the new networked 

lighting control system had to be capable of 

integrating with the wiring systems already in place. 

The Ex-Or MLS Digital Managed Lighting System 

has that capability. It automatically ensures that 

lights remain on only when needed, and 

automatically delivers light at optimum levels. 

Communicating detectors share information on 

occupancy and light levels to provide lighting tailored 

to the needs of occupants - and in conveniently 

Billingham of FFB says: “We have worked with 

Bisley for the past 15 years and find that their 

products offer the combination of style and function 

that our clients need.” 

SystemFile is a comprehensive range with multiple 

height, width and closure options. It offers 

combinations of drawers, flippers and glass, 

cupboard or tambour drawers with a wide range of 

interior fittings. Manufactured from prime quality 

steel, with a 10-year 

guarantee, the range is 

available in a choice of 

colours and features 

locks from a mastered 

series with removable 

barrels. 

Tim Billingham: 

“SystemFile is a very 

versatile system which 

offered all of the filing 

and storage options our 

client needed. As it is a 

standard range, we 

were able to complete 

the contract within a 

short period at a good 

price.” 

Reader Reply 

No: 10135 

Tesco clubcard provider chooses 

lighting system from Ex-Or 

configured work zones. The system automatically 

detects the presence of occupants, measures levels 

of ambient light and regulates luminaire output 

accordingly. In addition, it ensures lights in key 

circulation areas are kept on. 

Doug Good, director of property and procurement 

with dunnhumby, said compliance with legislation 

and the need to cut energy were the two main 

reasons for choosing the Ex-Or MLS Managed 

Lighting System. 

He explained: “The lighting system had to guarantee 

we are complying with the new Part L of the 

Building Regulations. The open plan office areas are 

built around a central atrium. Without automatic 

control we were faced with the prospect of fitting 

numerous fixed wall on-off switches to ensure 

occupants were no further than six metres away 

from a light switch.” 

The significant energy cost saving resulting from 

lights only being on when needed was another 

major driver for specifying the Ex-Or MLS, he said. 

“We have 10,000 sq ft of office floor space on each 

of the four floors, and with varying work patterns 

there are some members of staff still working at 10 

pm at night but only occupying small areas of the 

total space. 

“In addition, security staff patrol the building on an 

24 hour basis. Before the system was installed, 

lights burned needlessly throughout the night and 

early hours as occupants did not always remember 

to switch the lights off. Now, the lights come on only 

when needed and at optimum lighting levels, so 

guaranteeing the most productive lit environment for 

our staff as well as cutting our energy costs 

significantly.” Reader Reply No: 10064 


Buying Art for 

Business? 

If you are buying art for your business, whether 

it's an office or hotel, restaurant, hospital or public 

space, it's crucial to create the right ambiance for 

the comfort of your customers and staff, visitors or 

patients. Easyart's consultancy offers the total art 

solution for your business. A wealth of experience 

in the corporate art market is backed with an 

unsurpassable art range of over 60,000 individual 

images and in-house custom framing services, 

offering quality art for every budget. You have the 

freedom to choose your own prints and frames 

online, or if you prefer, take advantage of 

Easyart's Business Buyers consultancy, a free 

support service for our Business Buyers. 

For advice on buying art for your business contact 

Easyart.co.uk 020 7409 0575 or email 

clare@easyart.com. Reader Reply No.: 10045 

29


Open your eyes to 

VISION-Viva from RIDI 

ISION-Viva from RIDI is a highly 

Vdistinctive and stylish suspended 

luminaire designed for use in 

commercial offices, schools, hospitals, 

and all types of public environment. The 

luminaire benefits from a unique 

daylight-effect panel design and is 

FREE 

and Easy.... 

uxo’s latest floor standing 

Lluminaire, FREE, combines screen 

printed or prismatic glass with a 

mirror 5 reflector system and cast 

aluminium head glass. Recently 

upgraded, FREE now has the option 

of prismatic glass which increases the 

light output by 20%. 

Designed by Bjorn Siesjo from Kanozi, FREE can 

be supplied with a choice of sensors, 2x55W or 

4x55W lamps and has a wire management 

system which allows excess mains cable to be 

stored under the base. 

FREE operates with compact fluorescent lamps 

and satisfies the varying user needs imperative in 

today’s office environment – it is adaptable, 

flexible, very user friendly and easy to position 

correctly and personalise. 

The designer Björn Siesjö, commented: “What I 

am striving for is a product that does the job 

without too much fuss, a lighting machine that 

blends in with the whole and speaks the same 

language as the building. Perhaps this is where 

my particular approach as an architect lies.” 


30 

supplied complete with ActiViva lamps 

from Philips to achieve the additional 

benefit of ‘energising’ the lit 

surroundings. 

Created by Storp Design of Germany, VISION- 

Activiva is manufactured at RIDI’s ISO 9001 hi-tech 

production facility in Jungingen, Germany. The 

redesigned front panel is optimised for use with 

ActiViva and daylight tubes and has a transparent 

metalised backed lens to create a natural skylight 

effect once it is edge lit by the 17000k colour 

enhanced daylight tubes. 

“Philips ActiViva is the most significant development 

in lamp technology for years,” says Mike Attard, MD 

of RIDI UK, “and partnering this ground-breaking 

lamp with our VISION luminaire is the perfect fit. 

VISION-Viva will appeal to designers and specifiers 

seeking a luminaire that matches refined 

appearance with first-class performance in all 

commitment by oil and gas 

Acompany Petro-Canada to 

sustainability and ecofriendly office 

environments has been given a green 

boost with the installation of carbonneutral 

floor tiles at its London Bridge 

headquarters. 

The choice of InterfaceFLOR’s Entropy range of 

tufted patterned structured tip-sheared pile carpet 

tiles, which are designed to mimic nature, was made 

by Modus Interiors, the interior design firm awarded 

the design and build project. 

The non-directional Entropy design is based on 

biomimicry - a copy of nature - and offers greater 

design flexibility as well as making it easy to replace 

worn or stained tiles as there is no right or wrong 

way to lay them. 

Entropy is part of InterfaceFLOR’s Cool Carpet® 

scheme which guarantees that these carpets are 

areas.” 

A direct/indirect luminaire, VISION-Viva has integral 

switching to independently control downward and 

upward light levels. This feature allows ultimate user 

and designer flexibility. Fitted with three T5 ActiViva 

lamps (one for upward light), it is possible to create 

contrasting types of lighting effects to produce 

perfectly balanced room environments to meet 

CIBSE LG7. In addition, the efficiency, design and 

performance of VISION-Viva allows wide spacings 

with exceptionally uniform light distribution. 

RIDI UK is part of the RIDI Group, which recently 

celebrated 50 years as one of Europe’s leading 

manufacturers of affordable architectural luminaires 

for commercial building applications. Based in 

Germany, the RIDI Group range extends from 

simple bare batten fittings through to complex 

luminaire systems. 


Carbon-neutral floor tiles are 

cool for Petro-Canada 

‘climate neutral’ by ensuring greenhouse gases 

emitted during the lifecycle of the carpet are offset. 

This is achieved by calculating the quantity of 

carbon dioxide emissions created in everything from 

raw material acquisition, manufacturing, transport, 

use and maintenance and final disposal or recycling. 

Tony Benzecry, managing director of Modus 

Interiors, says: “Petro-Canada was keen to source 

materials that reduce the impact on the environment, 

so the Cool Carpet initiative is exactly right. In 

addition, random patterns allowed us far greater 

design flexibility.” 

Ashley Thorburn, office manager at Petro-Canada, 

says: “The new carpet design has been very well 

received by staff. The random patterns create an 

open feel to the office space and they brighten up 

the workplace. They are also low maintenance and 

easy to clean, particularly compared with traditional 

broadloom carpets.” Reader Reply No.: 10002

crimson tide is helping Lancaster Office Cleaning 

clean up using advanced technology! 

Lancaster wanted to speed up the process by getting information 

back to head office as soon as possible. Not only could potential 

problems be identified earlier, but there was also the opportunity 

to reduce paper-based activities and any resulting errors. 

Solution 

Lancaster turned to Crimson Tide, a UK based supplier of mobile field 

service and forms solutions. 

“We wanted to give Lancaster a competitive advantage. Their blue chip client base 

expects the very highest levels of service and we wanted to allow Lancaster to 

provide the same exemplary product in their information reporting that it does in 

their core business,” 

Comments Barrie Whipp, Crimson Tide’s Executive Chairman. 

“After a careful review of their requirements, we proposed palm Treo smartphones 

running our mobile messaging palm. We then applied a custom application using 

our customised forms software which allows supervisors to easily complete forms 

on the Treo and send them wirelessly back to Lancaster’s Head Office. We customise 

these forms for each individual client. In addition Lancaster AND the customer see 

the results ‘live’ in a web browser.” 

Advantages 

“We now have real-time information for each customer which is critical to our key 

management information and enables us to continue to provide the 

highest levels of service to our customers,” 

Comments Gary Cameron, Operations Director. 

Conclusion 

Lancaster has always had a highly focused customer service 

ethic - now it is able to utilise 

technology to ensure that 

information is efficiently 

transferred to the customer. 

SOLUTION HIGHLIGHTS 

• Push email and mobile forms to smartphones 

• Issued to highly mobile staff members 

• Cradle-free, real-time wireless synchronization 

• Users can read email, view attachments and 

submit forms to base 

Challenge 

Lancaster’s clients have strict reporting requirements regarding the 

cleanliness and facilities management at their branches. However, 

reporting was a paper based process involving a supervisor manually 

entering notes onto a paper form and faxing it to Lancaster’s head 

office where an operator would input the form into Excel and email 

to the customer. 

Opportunity 

RR: 10036 

For more information about crimson tide 

and to order a FREE TRIAL or an appointment 

visit www.crimsontide.co.uk or call 

0870 240 9408

support services: cleaning 

Grease extract ventilation systems: 

The hidden fire danger 

A 

recent survey amongst Fire 

Authorities has clearly shown that 

those responsible for the safety of 

building occupants continue to be 

unaware of the potential fire dangers in 

grease extract ventilation systems, 

32 

LCC expands its 

education business 

L 

CC Support Services, the southern 

based contract cleaning and 

facilities management company, has 

further increased its business in the 

education sector. 

It has been appointed to clean Queen Elizabeth’s 

Foundation College at Leatherhead, the adult 

residential centre that provides vocational training 

for people with disabilities. 

According to Head of Trainee Support Carol 

Shea; “LCC won the contract following a tender 

process. It was not the cheapest but we liked the 

‘flexible can do’ attitude. Since appointing LCC 

there has never been an occasion when the team 

could not handle additional activities outside the 

contract. “ 

LCC handles cleaning of the 75,000 sq ft building 

in addition to maintaining 170 bedrooms which 

involves changing the linen. The contract also 

includes cleaning a range of trade, technical and 

commercial training sections as well as 

administration offices, leisure facilities, the 

canteen and all paths and roads on site. 


which are invariably linked to catering 

facilities. 

Under the new Fire Safety Order (The Regulatory 

Reform [Fire Safety] Order 2005) it is a legal 

requirement for companies and organisations to 

appoint a ‘responsible person or persons’ to take 

responsibility for safeguarding building occupants 

from the dangers of fire by identifying and then 

eliminating potential fire hazards. Facilities and 

Buildings Managers are clearly prime candidates to 

fulfil the roll of ‘responsible person’. 

As a primary first step the ‘responsible person or 

persons’ must prepare Fire Risk Assessments. 

According to Fire Authorities, in those industrial and 

commercial buildings where there is a catering 

facility, the grease extract ventilation system is 

probably the most fire hazardous installation. The 

cooking operation produces grease, which 

accumulates on the internal surfaces of the ducting 

(source of combustion), requiring only a spark or 

flash from a stove or fryer (source of ignition) to 

cause a fire. As grease extract ducting often runs 

behind walls and ceilings, and passes through 

occupied areas to exhaust to atmosphere, building 

occupants can clearly be at risk. 

Indepth Hygiene Services, who have produced an 

explanatory leaflet shown here, will carry out a 

survey of your grease extract system quite free of 

charge. The resulting comprehensive report will 

provide invaluable information for the production of 

the premises’ Fire Risk Assessment and advise of 

the fire safety status of the extract system. 

Appropriate action can then be taken to eliminate, or 

at least minimise, any identified fire risks. 


Sweepex proves indispensable 

at Howletts Wild Animal Park 

hen it comes to sweeping up, 

Wanimal parks and other public 

attractions have a major task in keeping 

the environment clean and tidy. 

Howletts Wild Animal Park in Kent, has 

found the solution to the problem - it 

uses Broadwood’s SweepEx modular 

broom system. 

Started by John Aspinall more than 40 years ago 

Howletts Wild Animal Park conserves and breeds 

rare and endangered wild animals with the intention 

of returning them to safe areas in their natural 

habitat. The 450-acre area comprises of two parks, 

animal enclosures, pathways, car parks and 

refreshments areas including a large restaurant. 

Prior to purchasing the SweepEx, sweeping up was 

a Herculean task with up to 12 members of staff 

being needed to clear the areas of rubbish, grass 

cuttings, leaves and other debris. 

Now, the SweepEx is attached to a 

Skid Steer loader in a matter of 

moments and sweeping is carried 

out quickly and efficiently. 

“The SweepEx is very versatile 

and we find it indispensable 

throughout the year”, says Tim 

Parker, Maintenance and 

Construction Manager. “In 

summer we use it for keeping 

the pathways and refreshment 

areas clean and in winter it 

sweeps up leaves and twigs 

brought down by the wind. We 

have even used when we have 

had a major flood or other 

emergency as it is capable 

of accessing restricted areas.” 

Easily attached to existing equipment such as skidsteers, 

forklifts, loader buckets, 3-point hitches or 

pick-up trucks using a heavy-duty mount, SweepEx 

has no moving parts, which means maintenance and 

downtime are practically non-existent. The compact 

design allows a powerful sweeping action both 

forwards and backwards allowing rapid, efficient and 

economical sweeping of large areas. 

Able to withstand the severest environments, 

SweepEx’s broom heads and mounting hardware 

are manufactured from industrial strength steel, with 

heavy-duty powder coat finish. The easily and 

quickly replaceable hi-grade polypropylene brush 

section has eleven rows of 30cm bristles for 

effective sweeping. Very robust, the brushes will 

provide around 450 miles of sweeping before they 

need changing. Reader Reply No: 10021

Breazy – set to blow 

away the competition 

B 

reazy, is the latest innovative 

addition to Vileda Professional’s 

market leading range of cloths & wipes. 

A semi-disposable microfibre wipe, it offers a best of 

both worlds cleaning solution. Analysis by leading 

German institute, Biologisches Mess-und 

Aalyselabor (BMA), confirms that Breazy gives a 

96% reduction of bacteria in just one wipe. 

“It’s a cloth for all situations and environments,” 

says Vileda Professional’s Product Manager, Steve 

Barber. “If hygiene and disposability are your key 

criteria, its price allows you to use it for a day or so 

– and then throw it away.” 

Washable up to fifteen times, Breazy features 

revolutionary new heat embossing process that 

transforms flat substrates into a 3D product and 

results in a very impressive cleaning performance. 

Because Breazy has more volume it will pick up 

40% more dirt particles than a standard cloth. 

“The cloth’s unique wave structure gives it an 

appealing feel,” Steve continues. “Put it to work and 

its revolutionary 3D construction absorbs over seven 

times its weight in water and has the capability to 

remove dirt in circumstances where a standard 2D 

type cloth would struggle.” RR No: 10143 

Free DVD from Nilfisk-Advance 

ompanies considering a fixed 

Cvacuum cleaning solution can see a 

range of systems in action on a new 

free DVD from Nilfisk-Advance. The 

DVD shows centralised dust extraction 

systems from Nilfisk-Advance being 

used in a variety of customer facilities, 

from bakeries and 

glass processing 

plants to timber 

mills and printing 

works. 

In the face of increasingly 

stringent health and safety 

legislation, including the 

latest ATEX directives, 

keeping manufacturing 

operations clean and dustfree 

has never been more 

critical. Fixed cleaning 

systems that are tailored 

to individual needs offer a 

safe and effective answer. 

Nilfisk’s new DVD covers 

every aspect of a 

centralised system, from 

the fixed suction unit to the 

pneumatic tube system, 

inlet points and filter 

options. Operatives can be 

seen collecting dust and 

debris from factory floors 

and machinery using the 

nearest hose. The dust is then transported via 

bespoke pipework to a central hopper for disposal. 

The DVD also highlights the many time and cost 

saving benefits of centralised systems compared 

with using portable vacs. Faster and more 

F 

Truvox launch Air Mover 

for rapid drying of floors 

or contract cleaners, specialist 

carpet cleaners and building owners 

looking for a method of drying wet floor 

surfaces faster, the new Truvox Air 

Mover produces an airflow of 2600m3/h 

to make the drying floors of any surface 

type or size quick and easy. 

The high quality but very competitively priced 

machine is versatile enough to dry out carpets after 

cleaning with extraction machines or for the rapid 

drying of flooring affected by flooding. Another likely 

common use for the Air Mover will be drying floor 

seals and polishes on hard floor surfaces. Faster 

drying means that more coats can be applied for a 

longer lasting finish and the Air Mover is the perfect 

machine for this task as its steady and constant air 

flow also ensures that the seal or polish dries with a 

smooth, even surface which makes it easier to 

create a high gloss finish. 

The large air inlet and outlet help rapid drying by 

moving a powerful air flow either along the floor, 

above the floor or vertically depending on the task at 

hand. The multi blade turbine creates powerful air 

flow with minimum vibration to optimise drying time 

with reduced noise levels. 

In addition the Air Mover is stackable enabling easy 

storage. This feature also means that multiple 

machines can be wheeled to a job in one go thereby 

reducing the set-up time and the number of times 

the user has to go to the store room or vehicle. The 

convenient, particularly in confined or congested 

areas, they ensure production lines are kept clean, 

so reducing potential downtime and contributing to 

improved product quality. 

Nilfisk-Advance is one of the few machinery 

manufacturers with the expertise to design and 

install bespoke fixed vacuum cleaning solutions. The 

company has supplied systems to 

a number of leading names in the 

food processing sector and many 

other manufacturing operations. Its 

new IVAC division, created 

following a merger in the UK with 

CFM Vacuums, expands the 

company’s product and service 

offering to this market still further. 

Mike Thompson, who heads up the 

new division, comments: 

“Companies thinking about 

investing in a fixed system can 

take a look at our free DVD first, 

and then if they want to find out 

more our specialist team will be 

happy to discuss their specific 

needs without any obligation.” 

For a free copy of the Fixed 

Vacuum Cleaning Systems DVD 

from Nilfisk-Advance call 01284 

772219. 

With the world’s largest selection 

of equipment for cleaning 

professionals, service contracts, on 

site training and finance 

agreements, Nilfisk-Advance offers complete, 

affordable solutions tailored to individual customer 

requirements, from hospitals and schools to airports 

and shopping malls. 



Air Mover also gives users unparalleled versatility 

with its 3-in1 design which can be used vertically, 

horizontally or raised with the kickstand to direct the 

air flow to where it is most needed. 

Durable and reliable, the Air Mover is easy to clean, 

store and maintain while a trolley mounted model 

makes movement around a site effortless. As the Air 

Mover is small enough to fit in the boot of a small 

family car, transporting Air Movers between different 

facilities is also easy. Reader Reply No: 10060 

MMC-PRO: 

Taking the hard 

work out of cleaning 

leaning buildings and outdoor 

Cstructures effectively and 

sustainably under strict environmental, 

conservation and health and safety 

guidelines can be a minefield. 

Pressure washing is not only messy and costly in 

man hours but it can seriously damage stonework 

and other delicate surfaces. Many chemical cleaners 

contain unpleasant ingredients that would make 

them unsuitable for use in public spaces, particularly 

in areas used by children. 

Brintons MMC-PRO is different. Readily 

biodegradable, MMC-PRO contains no acids or 

bleach and has full HSE approval which makes it 

ideal for use in public areas. 

With a unique combination of anti-viral and antibacterial 

disinfectants, fungicides, algaecides and 

detergents MMC–PRO kills mould, algae and moss 

and can be used almost anywhere. MMC–PRO is 

perfect for large areas of stonework, asphalt, 

decking or tarmac but is equally effective on more 

delicate surfaces such as glass, plasterwork, mortar, 

outdoor play equipment or monuments. 

MMC-PRO’s versatility and efficacy is impressive, 

but what brings real value to this product is how 

quick and easy it is to use. RR No: 10069 

33

F 

Primark presents a 

polished image 

loors in Primark’s newest fashion 

store in Hanley, Stoke on Trent, are 

being kept in tip top condition with fast 

and effective floor cleaning equipment 

from Nilfisk-Advance. The retail group 

has awarded the contract to Ecocleen 

Ltd, which already cleans over 70 

Primark stores around the UK using 

Nilfisk machines. 

Nilfisk’s BA 510S pedestrian scrubber/dryer provides 

a versatile solution for cleaning the store’s wide 

range of hard floor coverings, including laminate and 

vinyl. 

George Miller, Ecocleen’s Specialist Project 

Manager, commissions the company’s larger 

cleaning contracts, like Primark in Hanley. His 

responsibilities include specifying machinery, 

addressing health and safety issues and recruiting 

staff. He comments: “We’ll have a 23-strong team at 

Hanley to undertake daily cleaning before the store 

34 


Europa champions 

the Bullring 

B irmingham’s Bullring, has 

re-appointed Europa Facility 

Services Ltd to provide cleaning, 

waste management and ancillary 

services Europe’s largest retail-led 

city centre regeneration project. 

In an agreement worth, £1.4M per year, Europa 

has been rewarded with the continuing contract 

after providing an innovative approach and a 

professional service delivery model for the last 

three and a half years. 

This national support services provider has 

integrated with the landlord management team, 

tenants and visiting customers alike. The 1.2 

million sq ft, three level scheme features over 160 

retail units and kiosks, together with 3,000 car 

parking spaces and is nestled in the heart of 

Birmingham. Over 37 million customers visit the 

Bullring each year. 

Over the past three years Bullring have won many 

awards for design, management, standards and 

innovation and Europa is very proud to have 

played a part in such a huge success story. 

Europa intends to further develop the successful 

service model and the excellent customer 

relationship it has built over the last contract term. 

As well as the following services, Europa 

maintains an on-site management team and is 

responsible for the supply of equipment and 

consumables. Reader Reply No: 10139 

opens, and we’ll also provide an on-site janitor 

service to make sure floors stay clean throughout 

the day.” Offices will also be cleaned on a daily 

basis, while warehouse floors will be maintained 

once or twice a week as necessary. 

George Miller continues: “Nilfisk’s BA 510S 

scrubber/dryer is just the job for retail cleaning as it 

combines powerful performance with a compact 

size, making it ideal for manoeuvring around retail 

displays and shelving units.” 

The BA 510S from Nilfisk-Advance features freefloating 

brushes, which operate at 180 rpm, for fast 

and effective floor cleaning regardless of floor 

surface levels. It has a generous cleaning width of 

530mm and a productivity rate of up to 1,800 sq m 

per hour. An asymmetric brush design allows 

cleaning right up to the edge, while a low noise level 

of just 65 dBA means that cleaning can even be 

undertaken during opening hours, if necessary, 

without disturbing shoppers. 

echnology is helping one of the UK’s 

Tleading food industry cleaners cut 

costs and boost productivity. 

Cleaning and hygiene management provider 

Hygiene Group is employing FaST (Foam Scrubbing 

Technology) to increase operator productivity by up 

to 40 minutes in a three-hour cleaning period – an 

18% improvement. 

The FaST system is produced by cleaning 

Innovation award for re-new glass 

lass restoration experts Re-new 

GGlass have won the Innovation 

Award in the prestigious Thames Valley 

Business Magazine Awards. 

The award is given for a business which 

‘demonstrates creativity in the type of innovation, in 

the way it is implemented and in the use of the 

appropriate skills to bring it to reality’. 

Re-new Glass uses advanced technology to clean 

flat glass in situ, removing scratches, graffiti and 

even adhered building materials and debris. The 

process is much in demand in the retail and 

construction industries in particular where it saves 

thousands of pounds by avoiding the need to 

replace glass. As well as being highly effective, the 

technology is clean, safe and environmentally 

friendly. In a bid to provide a total glazing solution, 

Re-new additionally offers resin repairs and 

application of specialist films and polymeric 

coatings, which improve aesthetics and reduce 

George Miller concludes: “In addition to reliable, cost 

effective machinery, Nilfisk-Advance also gives us 

excellent service and support, including certificated 

training for all our staff to ensure they use the 

equipment correctly, and most importantly, safely.” 

With the world’s largest selection of equipment for 

cleaning professionals, service contracts, on site 

training and finance agreements, Nilfisk-Advance 

offers complete, affordable solutions tailored to 

individual customer requirements, from hospitals and 

schools to airports and shopping malls. 


Hygiene Group quick to 

praise FaST technology 

equipment and chemical manufacturer Tennant, and 

uses pedestrian and ride-on machines. 

Hygiene Group managing director Steve Bailey said: 

“The machines use bespoke cartridges containing a 

cleaning concentrate determined by the soil and 

surface to be cleaned, which, when combined with 

water, produces foam. 

“And because the system uses less water and does 

not require continual refilling or emptying, 

considerable user downtime is eliminated. There are 

therefore significant cost and time savings to be 

had.” 

Hygiene Group is the first UK cleaning company to 

use Tennant’s latest FaST detergent – 965 – which 

has a high surfactant content, and which has 

produced impressive results in trials. 

A combination of Tennant floor cleaning machines 

and FaST-PAK cartridges also save water and 

detergent – up to 70% and 90% respectively – 

making the system environmentally-friendly, too. 

The two-litre cartridges contain a concentrated 

detergent the equivalent of 200 litres of standard 

chemical. Reader Reply No: 10093 

maintenance. The service is provided nationwide. 

Managing Director Bob Griffin says: “The nominees 

came from a wide range of industries and we 

expected the winner to be something rather more 

glamorous than glass re-surfacing so we were really 

thrilled to win”. 

Since its inception in 2001, Re-new has grown 

steadily and is the only UK company licensed to use 

its state of the art technology. RR No.: 10136

P 

50 years of being 

dependable 

roviding essential 

services and supplies 

that customers can depend 

on has been the name of the 

game for Leeds based 

Dependable Services who 

celebrate 50 years of 

business in 2007. 

Founded in 1957, the company 

remains privately owned and is 

controlled by Managing Director, 

Stephen Taylor – the founder’s 

nephew. 

Since its formation, Dependable 

Services has responded to the 

demand and changing needs of its 

client base, expanding its services and 

product offering year on year. This, 

Stephen Taylor believes, has been a 

major contributor to its success, 

“Dependable Services has always 

endeavoured to give our customers 

exactly what they need to maintain the 

quality of their working environment 

whilst allowing them to get on with the 

running of their own businesses. Over 

the years, these needs have changed 

due to lifestyle factors, working 

practices and government legislation 

on hygiene, health and safety. 

Dependable Services has constantly 

adapted to meet those changing 

needs which have reassured 

customers that they really are getting 

from us a service they can depend 

on.” 

The company was first set up in 

Dewsbury Road, Leeds to provide 

cost effective, quality replacement 

laundered towel services to local 

businesses. 

Now occupying a 20,000 sq.ft. office, 

cash & carry and 

warehouse facility in 

Cross Green Industrial 

Park, Leeds, Dependable 

Services has stayed 

close to its roots and has 

become a total essential 

service provider from a 

single source. 


Unsightly, Dirty 

and Dangerous? 

roblem areas? Do dirt, 

Pgrime, mud, oily stains, 

chewing-gum, algae or moss 

growths make your paths, 

pavements, car parks, 

piazzas, and other public 

areas look run down and uncared 

for? Apart from 

looking unsightly, are these 

contaminants, also making 

your public areas slippery, 

unsafe, or even down-right 

dangerous? 

According to the Health & Safety 

Commission (HSC), around 11,000 

major injuries a year are caused by 

slips and trips in the workplace. 

That's about 37 per cent of all the 

major injuries at work every year. But 

these numbers are only the reported 

workplace incidents and don't include 

the countless slip-and-trip accidents 

involving members of the public in 

and around their own homes, out and 

about on our highways and byways, 

our high streets and shopping malls, 

or our parks and playgrounds. 

● Fast: our powerful (3,000 psi), 

pressure washer unit can deliver 

cold or hot water, as well as 

saturated steam at lower flow 

rates 

● Effective: rotary-head action 

concentrates the cleansing water 

jets and ensures that surfaces are 

cleaned evenly 

● Less mess: nozzle heads are 

enclosed to cut dirty water splatter 

● Safe: Risk Assessments and 

method statements provided for 

all jobs 

● Insured: £2 million Public Liability 

and £10 million Employer's 

Liability cover 

● VAT registered and CIS Card 

holder 



1,200 OTEX laundry 

systems killing bugs and 

cutting carbon footprints 

revolutionary laundry 

Asystem is helping a wide 

range of businesses improve 

hygiene standards and at the 

same time reduce utility 

costs and carbon footprints. 

The OTEX system has been 

developed by leading commercial 

laundry equipment distributor JLA in 

response to both increasing instances 

of cross contamination and rising 

carbon emissions. 

Hospitals throughout the UK have 

been hit by outbreaks of infections by 

superbugs such as MRSA and 

enquiries@spic-and-span.com 

www.spic-and-span.com 

Clostridium difficile. Care homes, 

which often take in residents directly 

from hospital, have also been 

affected. 

Traditionally, laundries in healthcare 

establishments have tried to combat 

cross contamination with high 

temperature thermal disinfection wash 

cycles. 

But thermal disinfection has proved to 

be ineffective against Clostridium 

difficile - and there has always been 

the risk of laundry staff forgetting to 

use the cycle when necessary. 

The OTEX system, which injects 

ozone into the wash process, not only 

kills Clostridium difficile, but eliminates 

the risk of user error by destroying 

bacteria and viruses on all wash 

cycles. And because the system uses 

mostly cold water, it dramatically cuts 

utility bills and thereby reduces carbon 

emissions. There are currently well 

over 1,200 systems in use throughout 

the UK and JLA has calculated they 

will save nearly 4,500 tonnes of 

carbon dioxide this year - the 

equivalent of almost 7,000 trees. 


35 

RR: 10154

E 

36 

support services: vending 

volution vending Limited 

today launches the 

Rehydration Zone, a 

striking new Brita®-filtered 

chilled drinking water 

dispensing machine 

offering companies a real 

quality alternative from 

bottled water and basic 

plumbed in water coolers. 

The technically superior Rehydration 

Zone system dispenses pure, 

chilled, filtered water and differs from 

most water filter systems utilising a 

unique microchip-monitored Brita ® 

filtration system to ensure constant 

quality. 

Peter Sinton, Technical Director for 

Evolution Vending, believes the 

system’s high quality, hygienic 

dispensing method offers the highest 

quality controls in drinking water 

filtration available on the market 

‘The Rehydration Zone water 

machine ensures that the quality 

filtration specification demanded by 

Brita ® is controlled via a once use only 

Evolution launches the 

new Rehydration Zone Brita ® 

drinks dispensing system’ 

micro chip embedded in each filter. The system will 

not operate unless the machine senses a 

valid micro chip ensuring that once the 

filters have reached the end of their 

useful life or are out of date they 

cannot be reused’. 

The Rehydration Zone machine 

includes prominent Brita branding for 

maximum impact at the point of use. 

Brita ® has a very high brand 

awareness in the UK, at 87%, and 

one in five households already own 

a Brita® water filter. Consumers 

describe the Brita® brand as 

trustworthy (82%) and innovative 

(81%). 

Teamed with Brita® the New Del 

Monte ® drinks dispensing Machine 

combines the Brita ® Water and Del 

Monte ® real juice flavouring to 

produce a thirst quenching healthy 

drink. 

The striking machine featuring the 

biggest fruit brand in the world 

meets today’s trend for healthier 

living and real alternatives to canned 

fizzy drinks. 

There are four flavours available which blend with 

chilled Brita ® water to create a refreshing 

drink. The unique patented hygienic 

mixing technology ensures a fresh chilled 

fruit drink is delivered every time. 

Faye Clothier, Product Manager for 

Brita ® Water Filters, adds: ‘Experts 

recommend that the average adult 

should drink at least 2 to 2 & 1/2 litres 

of water a day, and recent MORI 

studies commissioned by Brita ® reveal 

that many of us fall far short of this 

target’. 

The launch of the Rehydration Zone 

is an opportunity for companies to 

encourage their staff and visitors to 

drink more as a step to towards 

healthier leaving. 

The Del Monte® machine comes with 

an optional coin validator allowing 

companies to replace their bottle 

coolers and still offer free water, but 

charge for flavoured drinks. At only 

medium usage this allows the 

company to recover the entire cost of 

the machine and maybe make some 

extra cash too. Reader Reply No.: 10125 

RR: 10059

IT’S GAME ON! 

As the nation’s favourite coffee 

takes YOU to Britain’s favourite 

C 

aterers can race to the 

starting grid to watch the 

British Grand Prix, have an 

ace time at Wimbledon or 

settle in at the 19th Hole at 

The Open Championship as 

NESCAFÉ launches a unique 

year-long campaign giving 

customers more than a 

sporting chance to win 

tickets to some of Britain’s 

Favourite Events! 

The exciting year-long initiative kicks 

off in April giving caterers the chance 

of a lifetime to enjoy Britain’s 

Favourite Events first-hand and in 

first-class surroundings during 2007 

and 2008. 

Simply buy any promotional tin of 

Nescafé coffee and send a text with 

the competition code for your chance 

to win or enter via 

events 

www.nfspromotions.co.uk There are at 

least eight pairs of top-notch VIP 

tickets available per event, with each 

set of tickets promising the recipients 

reserved first-class seats, champagne, 

fine dining, a free bar and a £300 

cheque to spend. 

Martin Lines, marketing director for 

Nestlé FoodServices: “As Nescafé is 

the nation’s favourite coffee, a tie-in 

with the nation’s favourite sporting 

events was an exciting fit and one that 

we know will appeal. 

“The quality of the brand and its profile 

amongst consumers continues to 

deliver for caterers - currently, sales of 

NESCAFÉS soluble coffee into the 

catering market are outperforming the 

rest of the category year on year.1 

So, Britain’s Favourite Events is about 

rewarding our customers and keeping 

Nescafé front of mind.” RR No.: 10107 

support services: vending 

Vending Diversity on 

Display at AVEX 

T 

he full variety of vended products and services will be 

on show at AVEX 2007 featuring the Cooler Show being 

held in London’s Earls Court 2 on 24-26 April. 

Diversity is apparent with nearly 200 exhibitors who have booked so far. 

They range from new exhibitor Crown Direct, with their amusement machines 

for adults and children and kiosks for various services including digital prints, 

through Breath Alcohol Testers who are showing guess what?, to Northern 

Ireland - Good Food is in our nature who are bringing 12 companies who 

have new food and drink products to offer visitors. 

And visitors in droves are preparing to attend because they know that AVEX 

provides them with a fascinating insight into all that vending in its widest 

sense has to offer. With the addition of the Cooler Show an attendance of 

around 10,000 is anticipated, made up of buyers from leisure centres, hotels, 

visitor attractions, local government, caterers, blue chip companies, 

universities, hospitals and ... well the list goes on and on. Visitors are not 

just limited to those from the UK, overseas visitors topped 12% last time and 

this has been built on with nearly 50 countries already represented amongst 

exhibitors and pre-registered visitors. 

Activity on the AVEX website is 

high and pre-registrations are 

building up fast, as you would 

expect. To share their 

enthusiasm and expectations of 

AVEX the following will give you a 

flavour. 

However great or small your 

interest in vending, with such 

variety and demand, AVEX 2007 

featuring the Cooler Show should 

not be missed. 


37 

RR: 10019

Fire system upgrade 

made easy with Apollo 

ughes Christensen Ltd, a company 

Hspecialising in the manufacture of 

rockbits for the oil drilling and 

exploration industry, has had its ten 

year old fire detection system upgraded 

without any disruption to its operations. 

This was achieved thanks to a unique detector 

addressing mechanism from Apollo Fire Detectors 

Limited and the project management skills of 

Ashdale Engineering Ltd – the company that 

designed, supplied, installed and commissioned the 

new fire detection system and which is also 

responsible for its maintenance. 

The Hughes Christensen site is in Belfast, Northern 

Ireland and comprises a two-storey building 

incorporating a major manufacturing area with CNC 

machinery bays, furnaces and areas designated for 

quality control, maintenance and stock. In addition, 

there is an adjoining office block which houses the 

canteen, administrative offices, IT centre and staff 

changing facilities. 

The facility had been equipped with Apollo manual 

call points, sounders and interfaces over nine years 

Radio capability 

extends fire systems 

n heritage sites, installing fire 

Idetection system cables can 

sometimes be a particularly expensive 

and difficult process as the historic 

architecture of the building has to be 

respected. 

Similarly, in buildings with particularly thick floors 

and walls or an unusual layout, installation costs 

can again be significantly increased. In such 

situations, radio communications between the 

detectors, call points and panel will reduce the 

implementation cost of the fire system. 

System Sensor’s new radio capability consists of 

a stand alone radio based system and extension 

to the traditional Series 200 plus wired system. 

The addressable system consists of a gateway 

module that extends the wired system on the 

loop, by translating the radio detectors address 

into a wired equivalent. Up to 98 radio call points 

and 99 radio detectors can be addressed through 

each module, each detector being seen as a 

unique address by the panel. The unit’s range is 

300m in free air, automatic frequency and channel 

changing through channel monitoring guarantees 

robust communications between the module and 

devices. The stand-alone control panel controls 

up to 32 detectors or call points in two fire zones. 

Both the addressable and conventional units 

sequentially interrogate each radio detector and 

radio call point every 90 seconds. RR No: 10012 

38 

health & safety: fire safety 

previously, but new insurance requirements meant 

that the automatic fire detection in the offices and 

non-production areas of the plant needed upgrading. 

Thanks to Apollo’s policy of using the same open 

digital protocol for all its intelligent devices, Ashdale 

Engineering had no difficulty in sourcing fire 

detectors that were compatible with the existing 

devices. 

John Richardson, Ashdale’s Technical Sales 

Engineer, comments: “In this case, forwards and 

backwards compatibility was a very important aspect 

of the system. Being able to add to a system that 

had been installed for nearly ten years meant that 

the client could retain its existing breakglasses, 

sounders and interfaces. This saved money, time 

and disruption for the client.” 

Over 125 XP95 devices, the majority of which are 

optical smoke detectors, were required to upgrade 

the system. Ashdale Engineering’s aim was to install 

the new fire detection equipment with as little 

disruption as possible to the customer’s operations. 

The unique addressing mechanism common to all 

Apollo intelligent product ranges was crucial to 

MS Group’s 5000 

EFirePoint wire-free 

radio based analogue 

fire detection system is 

providing temporary 

protection for the 

Outpatient Clinics at 

Forth Park Hospital, 

Fife, whilst the clinics 

are being refurbished. 

This is the second hospital 

site where Fife Acute NHS 

Trust has used EMS Group’s 

equipment for the temporary 

protection of building works. 

When the current 

refurbishment is complete the equipment will be 

retained by the Trust for future deployment. 

Following a radio survey, the fire control panel and 

success. 

The patented XPERT addressing system is simple, 

user friendly and gives accurate identification of 

detector location. It consists of a simple plastic card 

that fits into the base and can be read by the 

detecting head. Setting the address simply involves 

the removal of ‘pips’ from the card using a 

screwdriver. The coded card is then inserted into the 

base where it locks into position. As the detecting 

head is rotated into the base the remaining pips on 

the card operate the address buttons on the base of 

the detector and the address is read by the detector 

electronics. 

Because the XPERT card is purely mechanical, it is 

not susceptible to damage and power failure during 

installation and commissioning. There is no 

complicated computer program to run and no 

additional equipment to carry around site. 


Wire-less Fire System 

protects hospital refurbishment 

WAGNER protects 

shopping centre 

AGNER UK, in partnership with 

WTitan Fire & Security has supplied 

Air Sampling Smoke Detection systems 

from the TITANUS® range for the new 

£275m Chapelfield Shopping Centre in 

Norwich. 

Forty-five ASD units in total were installed by Titan 

to protect the mall and car parks. Eighteen 

TITANUS® TOP•SENS® units were installed in the 

car parks and interfaced to the air conditioning 

system so that smoke extraction could be initiated in 

the event of a fire. TITANUS® TOP•SENS is a high 

specification system that is ideal for the harsh 

environment of car parks to due to its immunity to 

car exhaust fumes. Twenty-seven TITANUS® 

PRO•SENS® units were installed inside to protect 

50 radio devices, including fire 

sensors, call points and sounders, 

were installed by the hospital’s local 

contractor. The 5000 FirePoint was 

connected to main hospital wired fire 

alarm system for the duration of the 

refurbishment, providing continuity of 

protection. Based on industry standard 

fire products, each of the radio field 

devices use built-in energy packs and 

require no external wiring or aerials. 

Each radio field device can typically be 

installed in less than 10 minutes 

without causing disruption or damage 

to the building - an important 

consideration for a hospital clinic. As 

the refurbishment progresses the field devices can 

easily and inexpensively moved if required. 


the open mall areas and the bulkhead voids. 

TOP•SENS® and PRO•SENS®, like the other ASD 

units in the TITANUS® range, incorporate 

PIPE•GUARD and LOGIC•SENS. PIPE-GUARD is a 

unique monitoring system that detects if a sampling 

hole is blocked, a pipe is ruptured or if the air 

sampling unit has failed. LOGIC•SENS is an 

advanced signal processing technology that 

analyses the smoke sample and provides the 

earliest possible smoke detection whilst safely 

eliminating false alarms such as cigarette smoke 

and diesel fumes. Reader Reply No.: 10014

T 

Total portables offer 

premium-brand performance 

yco Fire Suppression 

Group has launched an 

extensive new range of 

portable extinguishers in 

the UK under the TOTAL 

brand. 

They are available exclusively 

through Express Fire in Manchester 

and CheckFire in Cardiff, and from a 

country-wide network of approved 

TOTAL supply partners that are 

trained to advise, install and maintain 

the right extinguishers in peak 

condition. The options include foam, 

water, dry powder and 002 [carbon 

dioxide] extinguishing agents. 

Internationally-approved and 

manufactured in Germany to the 

industry’s most exacting standards, 

the range comprises models that are 

suitable for Class A, B, C, D and F 

fires. The TOTAL offering also 

includes several unique speciality portable 

extinguishers, each of which is designed to satisfy 

particular fire safety challenges or market needs. 

These specials include powder portables for metal 

and coal fires; antimagnetic CO2 portables for 

hospitals and clinics; specially-formulated water 

portables for sawdust fires; wet chemical portables 

for cooking oil and fat fires, and purpose-designed 

foam portables for polar liquid fires. Engineers at 

Tyco’s dedicated portables research 

and manufacturing facility in 

Neuruppin in Germany, where the 

TOTAL portables are produced, 

have also devised a unique 

“Tandem” portable I automatic 

extinguisher. This doubles up as a 

fixed, automatic extinguisher for 

protecting unattended fire risks. 

However, what most exemplifies 

TOTAL portables is their unrivalled 

build quality and meticulous 

attention to detail. Virtually every 

stage of cylinder manufacture is 

under TOTAL’s direct control, 

including material selection and 

sourcing in Europe, the most 

advanced low-heat plasma welding, 

fabrication, assembly and highperformance 

powder-coating, 

cylinder pressure testing and agent 

filling. This commitment to quality is 

underpinned by uniquely numbering each and every 

TOTAL cylinder to provide a complete and reliable 

quality audit trail. 

All TOTAL portables are manufactured in the 

purpose-built factory from specially formulated steel 

that remains flexible after heating and welding. The 

one-millimetre-thick internal powder coating is widely 

recognised as the industry’s most hardwearing 

surface. Reader Reply No.: 10071 

RR: 10096 


Friedland responds 

with new smoke 

alarm 

F 

riedland has extended the 

capability of its Response security 

range with the introduction of a 

wireless smoke alarm. 

The unit allows the user to monitor activations 

from their Friedland Response control panel and it 

will also work as a stand-alone alarm. 

The product is made up of two components – the 

smoke alarm unit and a wireless alarm interface 

module that relays signals to the control panel. 

The smoke alarm responds to all types of fire 

using the optical principle to detect smoke, and 

emits an 85dB(A)+ warning to alert occupants to 

any potential hazard. A low-battery indicator and 

test button allow the user to monitor the 

operational status of the system, which should be 

checked on a weekly basis. 


RR: 10133 

39


City living for students, 

fire protection from Apollo 

pollo technology lies at the heart of 

Aan intelligent fire detection system 

installed to protect a new urban village 

for students in the centre of Lincoln. 

The client, The Mainstay Group, had emphasised 

the need for minimal unwanted alarms and high 

reliability. Leader Systems UK Ltd of Rugby won the 

contract to design, supply and commission the fire 

detection system and recommended Apollo’s 

Discovery range of intelligent fire detectors to meet 

the client’s criteria. 

The Pavilions comprises eight accommodation 

blocks varying from four to eight storeys in height. 

The central hub of the development consists of four 

interconnected blocks, with the remaining four being 

stand-alone. All the bedrooms are en suite and 

arranged into four, five and six bedroom apartments 

with some self-contained studio apartments also 

available. 

Capable of accommodating in excess of 1,000 

students altogether, The Pavilions is now the largest 

student village in Lincoln. Its construction follows the 

success of The Junxion development on the 

opposite side of the university campus in 2005, 

which is also managed by The Mainstay Group and 

has an Apollo-based fire detection system from 

Leader Systems UK Ltd. 

Leader Systems UK Ltd conducted a design review 

and risk assessment at The Pavilions to determine 

the development’s fire protection requirements. Tony 

T 

Fire Bell has a 

bright future! 

he launch of the Vimpex StroBell, a 

combined fire bell and strobe, has 

been marked by the successful 

installation of this new product at the 

Rutherford Appleton Laboratory in 

Oxfordshire. 

The StroBell combines the classic fire bell with an 

ultra-bright strobe for use in new or retrofit DDAcompliant 

fire systems. 

The StroBell has been fitted to an accommodation 

block at Rutherford Appleton Laboratory as part of 

DDA-compliant upgrade to the facilities. 

The buildings use bells to differentiate the fire 

alarm from electronic sounders that are used for 

other warning systems. 

Using the market leading aluminium gong for 

excellent sound output and a clear lens to 

maximise light output, StroBell 

is ideal for installations 

that call for a 

traditional bell 

tone but require 

visual alarm 

indication as 

well. The unit 

has a 

selectable 

flash rate of 30 

or 60 per 

minute, low 

current 

consumption and 

a single point of 

installation to 

minimise wiring 

costs. Reader 

Reply No.: 10056 

40 

Weaver, Systems Manager, explains: “We identified 

that the areas of high risk for unwanted alarms were 

the bedrooms, kitchens and internal link corridors 

and we recommended the Apollo Discovery range 

because it features five programmable sensitivity 

settings that makes it extremely adaptable to 

differing environmental conditions.” 

In fact, Apollo’s Discovery range of intelligent fire 

detectors offers a number of features to ensure that 

warnings are particularly reliable and nuisance 

alarms are kept to a minimum. Examples include 

automatic drift compensation, a feature that adjusts 

for environmental conditions such as dust to ensure 

the detector is not adversely affected, and 

sophisticated self-monitoring that rejects transient 

alarms – as well as the five programmable settings 

that allow sensor sensitivity to be matched to 

specific requirements. 

Leader Systems UK Ltd also recommended the use 

of special verification software for all automatic 

detection within the high risk areas. This is 

programmed to operate over and above the main 

phased evacuation programme and was developed 

in conjunction with the panel manufacturer 

Advanced Electronics. 

Each accommodation block at The Pavilions is 

equipped with an independent fire alarm control 

panel and these are networked to provide site-wide 

fire and fault reporting. The main block also houses 

a bespoke 500 zone LED reporting station that is 

aldwin Boxall Communications 

BLimited will be displaying its latest 

Voice Alarm products and a new range 

of microphones at this year’s ProLight 

& Sound Exhibition in Frankfurt – the 

VIGIL EVAS, VIGIL ECLIPSE2 and 

BDM400 networkable range of paging 

microphones. 

VIGIL EVAS is a range of DSP controlled voice 

alarm products and are the latest addition to Baldwin 

Boxall’s expanding product repertoire. The main 

unit – BVRD2M – is the feature-rich DSP controlled 

router. Only 1U in height, the BVRD2M has seven 

audio outputs, eight audio inputs and six flash stored 

messages. Adding one BVRD2S slave unit 

increases the number of inputs by twelve and 

outputs by sixteen. Up to five slave units can be 

connected to each master – providing 68 inputs, 87 

outputs and 30 messages! The EVAS range can 

provide a decentralised network and up to 128 units 

can be linked together – creating a voice alarm 

system for the largest of sites! 

The EVAS voice alarm system provides many 

coupled with a scaled site plan. Approximately 1,700 

Apollo Discovery devices are installed in all, with 

smoke detectors positioned in the bedrooms, 

corridors and landlord areas and heat detectors 

used in the kitchens. The fire system also links with 

a site-wide pager system, automatic opening 

ventilation, magnetic door closers in all common 

areas and lift shutdowns. 

The system is configured to enable a phased 

evacuation, to ensure that only occupants in the 

immediate vicinity and above the area of origin are 

evacuated first. Should the alarm continue, the 

system will then evacuate the entire floor where the 

incident occurred, followed by evacuation of the 

entire block as necessary. 

Paul Whittingham, of managing agents The 

Mainstay Group, comments: “The installation, design 

and implementation phases went very smoothly and 

the fire detection system has proved to be totally 

reliable. It has been trouble-free from an operational 

and safety point of view, which is a credit to all 

parties concerned.” Reader Reply No: 10079 

Baldwin Boxall on display … 

ProLight & Sound 

28th to 31st March 2007, Frankfurt Stand E30, Hall 8 

options and facilities, including a full fault reporting 

history with real-time clock, front panel encoder for 

simple programming, update messages or change 

system configuration via a laptop, remote 

diagnostics via a modem – to name but a few. 

Touchscreen technology can provide full control of 

the voice alarm system, should it be required. This 

technology is also demonstrated on the stand. 

VIGIL ECLIPSE2 is a cost-effective wall-mountable 

voice alarm (or public address) system which has 

the ability to handle up to seven single or four dual 

circuit zones. ECLIPSE2 contains the EVAS at its 

heart and, as a result, has many features. The new 

ECLIPSE2 is smaller than its predecessor 

measuring only 480mm (W) x 200mm (D) x 680mm 

(H). ECLIPSE2 houses one 2U amplifier mainframe 

providing space for one power supply and two 

amplifiers from Baldwin Boxall’s range of Class D 

range. This innovative voice alarm/public address 

system can work in almost any situation and is 

suitable for small, medium or even large projects. 

The new look range of BDM400 will also be on 

display. Black and silver in appearance, the 

microphones will replace the current BDM300 range 

with a single zone microphone through to a sixteen 

zone option. Similar in operation to the BDM300 

range, the new microphones have an analogue 

output signal and serial RS485 zone select using 

one RJ45 eight-way CAT5 lead enabling simple 

networking. LEDs on the microphone indicate zone 

busy, power and data. The monitored versions also 

feature a fault buzzer which, together with the LED 

indicator, will alert an operator to a system fault. 



New Aico Firecap Sleeves 

restore fire rating of ceilings 

breached by fans or vents 

ew from Aico is the Firecap CFS100 

Nseries of recessed fan and vent 

sleeves, designed to restore the fire 

rating of ceilings penetrated by 

recessed ceiling fans and ventilation 

ducts. 

When a hole is made in a ceiling for a polymeric fan 

or vent, it compromises the fire safety rating of that 

ceiling and the hole must be fire stopped in 

accordance with Approved Document B of Building 

Regulations. 

Aico’s new Firecap CFS100 series has been 

designed to provide maximum protection for holes 

created by the introduction of the most popular sizes 

BDS Fire & Security Ltd 

PROVIDING SAFE AND 

SECURE SYSTEMS NATIONALLY 

FIRE DETECTION & CONTROL 

FIRE SUPPRESSION 

EMERGENCY LIGHTING 

CCTV 

of polymeric recessed ceiling fans or vents. If a fire 

breaks out, the CFS100 sleeve expands internally to 

crush the spigot of the fan or vent and create an 

effective barrier against smoke or flames. 

Aico says that, unlike other ‘intumescent’ materials, 

the new Firecap CFS100 sleeve does not need any 

additional support and will only expand inwards. 

They can be used effectively to restore the fire 

integrity of 30 or 60-minute fire rated ceilings. 

Indeed, Firecap CFS100 have been rigorously 

tested by independent laboratories to BS476 Part 21 

to show that they not only restore the fire rating but 

actually exceed it. 

Firecap CFS100 Sleeves can be fitted simply and 

easily in a matter of seconds, with no mastic, screws 

or support required. Lightweight and capable of 

being fitted above or below the ceiling, the sleeves 

are easy to retrofit onto existing fans and vents as 

well as being an essential safety measure when 

introducing new fans and vents through a ceiling 

area. Once in place they are invisible. 

A further benefit of CFS100 sleeves is that they also 

provide an effective acoustic barrier between the fan 

or vent and the ceiling. 

With the popularity of forced / controlled ventilation 

systems on the rise and the known danger of fire 

being able to spread around a building using the 

ventilation system, Aico says that the new Firecap 

CFS100 sleeve is an essential safety measure 

consideration. Reader Reply No: 10103 

ACCESS CONTROL 

INTRUDER ALARMS 

Telephone: 020 8773 3377 

Email: info@bdsfireandsecurity.com 

www.bdsfireandsecurity.com 

RR: 10123 

A 

Desktop fire 

assessment from 

Vicinitee 

pioneering property management 

and community website has 

introduced a comprehensive online 

assessment procedure, designed to 

take the strain out of complying with 

new fire safety regulations. 

Vicinitee has launched a detailed, step-by-step 

guide to enable owners or managers of business 

premises to identify what steps need to be taken 

to meet the Regulatory Reform Site Safety Order. 

Designed in a user-friendly format, the process 

takes around 30 minutes to complete and, at the 

end of the assessment, users are advised 

whether they meet the current safety 

requirements or need to contact a fire safety 

professional. 

Bob Flood, Managing Director of Vicinitee said: 

“Under the new Regulatory Reform Site Safety 

Order – introduced in October 2006 - the building 

occupier or a responsible person must carry out 

an annual risk assessment on the fire safety of 

the property. It provides a complete overview of all 

areas relating to the new regulations, including 

evacuation procedures, access and egress, fire 

training and fire maintenance.” 


41 

RR: 10104

here’s more going on 

Tbehind closed doors than 

you’d suspect, according to a 

new survey into hazards in 

Britain’s businesses ... and 

we’re not talking about office 

high jinks such as misusing 

office equipment by 

photocopy body parts or 

dancing on the desks! 

No. Seriously. We’re talking about the 

very real fire risk that results from selfclosing 

fire doors being routinely 

tampered with, like removing or 

RR: 10127 

42 


Safety Reg 14 

Solar Control 

disengaging a fire-door closure 

mechanism, or even wedging open the 

door with anything you can lay your 

hands on. A door wedge, a fire 

extinguisher, a waste paper bin ... the 

list is almost infinite. And the habit is 

really dangerous because, in the event 

of a fire emergency, the fire can’t be 

contained, allowing smoke and fire to 

spread freely and rapidly. 

New national survey shock 

In fact, a new national survey of 

accredited UK fire risk auditors, and 

fire safety officers reveals that almost 

What’s really going 

on behind closed 

doors in the 

workplace? 

70 percent of premises audited for fire 

risk were found to be wedging open 

fire doors. 

These startling findings are revealed in 

the ‘Kick the Wedge’ survey, a 

comprehensive UK wide fire safety 

survey carried out on behalf of Fireco 

Ltd, designers and manufacturers of 

Dorgard. The survey, prompted by the 

introduction of the RRFSO (Regulatory 

Reform Fire Safety Order) last 

October, asked professionals who 

regularly carry out fire safety 

inspections to identify areas of 

negligence. 

A senior loss prevention specialist with 

over 30 years experience who recently 

inspected over 700 business premises 

comments: ‘Fire doors seem to be 

treated as an unnecessary evil which 

must be wedged open whenever 

possible. Although often occurring to 

ease access, fire door wedging, 

particularly of self-closing fire doors in 

busy corridors or hallways, is a highly 

dangerous practice with potentially 

fatal consequences.’ He emphasised 

that, in nearly 80 percent of those 

properties he inspected, he had to 

caution the management about 

wedged-open fire doors. 

British Standard Wedge! 

The life safety issues highlighted by 

such negligence are also a matter of 

concern to the UK’s major insurers. 

According to Royal & Sun Alliance, ‘All 

Blast / Security Protection Privacy / Graphics / Manifestation 

Does your glazing meet 

Safety in Glazing Regulations? 

Businesses have a duty of care to ensure the Health & Safety of employees and visitors. 

Have you considered the immediate and cost effective benefits of retro-fit window film? 

• The Workplace (Health, Safety & Welfare) Regulations 1992 – Regulation 14 

Reduce the risk of injury by applying safety film to prevent it shattering in a dangerous manner 

• Building Regulations 1991 – Approved Document N 

Regulations require that large areas of glass are ‘marked’ to prevent people bumping into it 

• Disability Discrimination Act (DDA) 1995 

Changes to the act require a review of your premises to prevent people with sight problems 

bumping into glass entrance doors 

To arrange a FREE Glazing Risk Assessment, or discuss how we could help, call: +44 (0) 1494 793333 

enquiries@pentagonprotection.com www.pentagonprotection.com 

LONDON • MANCHESTER • GLASGOW 

those involved in Fire Safety 

inspections are far too familiar with the 

problem of these doors being propped 

open ... often with what’s become 

known as the “British Standard 

Wedge” - a portable fire extinguisher. 

Many fire fatalities and injuries have 

been directly linked to illegally held 

open fire-doors.’ 

Jobs and services going up in smoke 

Record levels of insurance claims for 

fire-damaged properties in the UK are 

hitting the £2 million a day mark in 

claims, according to the very latest 

figures from the ABI (Association of 

British Insurers). So last year’s fire 

damage and business interruption 

costs are likely to again total over £1 

billion per annum. In short, the social 

infrastructure is literally going up in 

smoke, as the ABI reports, with fire 

‘increasingly putting jobs and services 

at risk.’ 

Royal Sun Alliance emphasises: ‘It is 

not just Life Safety at risk: even the 

smallest, rapidly extinguished fire, will 

produce large volumes of 

contaminating smoke, which can 

threaten the survival of an enterprise 

by ruining stock and machinery, 

destroying sensitive IT equipment and 

valuable data.’ 

Kick the wedged fire-door habit! 

Alarming trends and dangerous 

practices such as illegally wedgingopen 

fire doors are highlighted by the 

‘Kick the Wedge’ survey. Yet there are 

simple, recognised and cost-efficient 

solutions such as wireless, 

acoustically activated fire door release 

devices designed to allow freedom of 

access around a busy workplace 

whilst protecting the building and its 

occupants against the dangers of fire. 

One example of this is the Dorgard 

range of wireless, fire door hold open 

devices that can eliminate the wedged 

fire door hazard, allowing a fire door to 

be held open safely at any angle. 

Dorgard listens for the fire alarm and 

automatically releases the fire door 

should the fire alarm sound. Dorgard 

offers significant cost advantages as it 

can be retrofitted in minutes, with no 

wiring required. Installation is subject 

to site-specific risk assessment. 

With more than 200,000 installed 

across the UK, the Dorgard range is 

acknowledged as an established 

technology offering a solution in any 

environment, complying fully with all 

relevant British Standards, EC 

Directives and UK Fire Regulations. 


BAFE adds new 

verifier to the team 

AFE, the non-profit 

Bmaking organisation 

dedicated to improving 

standards in fire protection, 

has added another specialist 

to its team of verifiers. 

Peter Chilton, who has more than 30 

years fire industry experience, 

including 25 years with fire 

extinguisher company Fire Protection 

Services where he was Operations 

Director, joins the BAFE team having 

completed his training as a BAFE 

assessor/verifier. Peter will be 

responsible for assessing and 

verifying technicians accredited under 

the BAFE 5T104 (Registered 

Technician Scheme for the 

Maintenance of Portable Fire 

Extinguishers), ensuring that the high 

standards demanded by BAFE are 

regularly monitored and maintained. 

He will work within the North London, 

Home Counties and Essex areas. 

Peter’s appointment follows the recent 

addition of Frank Jackson to the BAFE 

verification team, further strengthening 

the provision of BAFE auditing across 

the UK. 

Commenting on his appointment Peter 

said - “I recognise the importance of 

quality in the fire industry through my 

previous work in assisting companies 

looking to gain ISO 9001 registration. 

Having been involved with BAFE, 

since its inception in 1984, I 

understand the processes and the 

necessity to prove competence. BAFE 

is an excellent way of providing end 

users with the confidence and peace 

of mind that the technicians they are 

employing to carry out installation and 

maintenance of their fire extinguishers 

are competent to do so - never more 

important than in the new era of fire 

safety legislation where proving 

competence is such a vital issue.” 

RR No.: 10161 

Kidde solution speaks 

volumes at Cathedral 

arly fire detection is 

Eessential in any building, 

but especially one of 

historical significance and so 

highly prized by the British 

Public and English Heritage 

as Coventry Cathedral. 

The height and volume of the building 

and its fluctuating airflow were the key 

issues, along with the necessity to 

conceal any new equipment installed 

so as not to interfere with the 

aesthetics of the building. Use of a 

radio-based alarm system overcame 

many of the problems associated with 

hard-wire cabling, and Kidde HART 

HSSD technology was determined as 

being the best detection technology 

capable of coping with such a difficult 

environment. 

As Andrew Salter of Acanthus Clews 

Architects explains: “The Kidde 

system provides the earliest possible 

warning of smoke which could be the 

start of a fire, but because the 

detector units can be hidden away, 

and the pipework is so discreet, it is 

barely discernible from ground level 

and ideal for an historic 

building such as this.” 

The Kidde HART system 

works by continually drawing 

air from the Nave areas into 

tiny capillaries within a pipe 

network and ‘transporting’ it to 

detection units installed out-ofsight 

within a false ceiling void. 

Bespoke laser technology using an 

optical scatter principle continuously 

analyses the air samples to detect any 

smoke particles, and measures it 

against alert and alarm thresholds 

programmed into the fire control 

panel. 

Smoke vents, also concealed above 

the false ceiling and controlled by the 

smoke detection system, have been 

cut into the roof, a sophisticated shell 

of reinforced concrete - which the 

architects describe as a significant 

project in its own right. This allows 

smoke to escape and the vents have 

an override system to prevent false 

operation when using incense. 

There are also some practical reasons 

for using the Kidde HART, not least of 

which is ease of maintenance. Ceiling 

voids, lift shafts, production facilities, 

ducts etc are often necessarily 

inaccessible, which can cause 

considerable disruption and 

inconvenience when it comes to 

maintaining any detectors that may be 

installed there to prevent fire. 



Quality 

We are the Reliable Alternative 

Cranford Controls prides itself on providing quality products and 

quality customer service to all of our customers. Our factory is 

approved to ISO 9001 2000 and we are also CPD approved and 

are fully RoHS compliant. 

We also offer value added services such as product branding, 

personalised literature, bespoke products, OEM manufacturing and 

of course 24 hour delivery on all standard products to UK main 

land addresses. 

We have recently added a new EN54 Compliant Call Point to the 

range. For more information on this product, or details on other 

products in the range, please contact us. 

Why not call us on... 

T: +44 (0)1420 592 444 

F: +44 (0)1420 592 445 

or find us at 

www.cranfordcontrols.com 

43 

RR: 10075

washrooms 

Inviron modernise RAF 

base’s toilet facilities 

I 



has carried out a challenging 

refurbishment of the toilet facilities at 

an RAF base both on time and on 

budget. 

What made this particular contract so demanding 

was that it involved fitting out the toilet facilities to 

three different specifications as they were located in 

the base’s Officer’s Mess, the Senior NCO’s Mess 

and the Junior Ranks Club. 

The main facilities dated back to the 1970s but they 

have now been modernised and made more 

luxurious with regards to the quality of materials 

used as well as the facilities added to them, 

including more urinals, toilet cubicles and generally 

providing more space. 

Derek Taylor, one of Inviron’s airports managers 

working with the Ministry of Defence, explained: 

“The Officer’s Mess took the longest to renovate as 

walls had to be removed in order to meet the new 

design. 

“Once the supporting walls and those that had to be 

removed were identified we had to prop the walls up 

until we had installed new lintels, which became the 

main support for the area. 

Refurbishment work at two of the facilities was 

carried out at any one given time. Each strip out 

Rinnai helps Warren Farm 

win Loo of the Year award 

W 

arren Farm Holiday and Touring Centre in 

Somerset has been awarded the prestigious 

five star Loo of the Year award following the 

installation of 10 Infinity continuous flow water 

heaters from Rinnai. 

Family-run Warren Farm offers accommodation consisting of 300 

static caravans and 500 pitches for touring vans. The park won 

the Loo of the Year accolade because of its commitment to 

providing customers with washroom facilities that are functional, 

well maintained and clean. 

Recent developments at the park have included improvements to 

both the shower and laundry buildings. The 12-year-old hot 

water storage system was replaced by 10 Rinnai Infinity units, 

continuous flow water heaters that operate on mains pressure 

and provide high flow rates of temperature-controlled hot water. 

Four were installed in each of the ladies’ and men’s shower 

blocks and two in the laundry room. 

Fired by lpg, the eight Rinnai Infinities in the shower blocks were 

linked in a manifold arrangement to cope with intensive demand, 

producing a flow rate of 208 litres per minute and allowing up to 

17 guests to shower and use washbasins simultaneously for as 

long as required. For safety, water temperatures were pre-set, 

using Rinnai microprocessor-based controls, at 43 degrees 

centigrade, eradicating the risk of scalding and eliminating the 

need for thermostatic mixing valves. Reader Reply No: 10118 

44 

took about three weeks, as the work entailed 

removing hand basins, toilets, urinals, mirrors, 

cubicles, walls, windows, lights, fire alarms and 

doors 

“The first team would strip out one area and then 

move onto the next and the plumbing team would 

then move into the stripped out area and start works 

and so on. It was a task which required considerable 

teamwork and project management from the start.” 

Another challenging aspect was to complete the 

renovation without risking the health and safety of 

before after 

Activap disposes of risks 

in feminine hygiene disposal 

powerful germicide that is 

Aeffective against potentially 

harmful bacteria and viruses 

including HIV, Hepatitis B and C is 

part of a new integrated solution 

to the safe disposal of used 

feminine hygiene products being 

offered by the UK’s leading 

hygiene services company 

Cannon Hygiene. 

Known as Activap, the vapour-releasing 

germicidal system is designed to effectively 

start treating feminine hygiene waste 

immediately at the point of disposal. 

Activap has been proven in unique tests to 

destroy the bacteria in the waste, reducing 

the levels by 99.999%. This has two 

simultaneous effects - 

Firstly, it effectively renders safe a wide 

range of potentially infectious and harmful 

materials. Secondly, the anti-bacterial system 

eliminates the odour causing bacteria, 

resulting in long lasting odour prevention, 

unlike other scent based products which 

simply try to mask the bad odours. 

In a study commissioned by Cannon 

Hygiene, microbiologist Dr David Coates 

focused on the potential hazards which could 

affect washroom users when no specialist 

feminine hygiene unit and germicide is 

provided and the only facility is a 

conventional waste bin. The study revealed 

that untreated sanitary waste can transmit 

harmful bacteria to users in infectious doses 

such as Staphylococcus aureus, E.coli and 

Candida albicans, whilst there is also a 

military personnel as the work was carried out in an 

environment in which people were already living and 

using each and every day. 

Wing Commander Paul McSherry, OC 

Administration Wing, from the RAF, commented: 

“This was a locally tendered contract, which met the 

target date, budget and specification. Whilst such 

works may initially appear unglamorous, they 

demonstrate that it is still possible to improve 

facilities and quality of life standards despite the 

current level of funding.” Reader Reply No: 10119 

potential threat from viruses such as 

Hepatitis A, B and C. The combined Cannon 

feminine hygiene system with Activap has 

been independently tested and proven to be 

efficacious and is totally safe and non-toxic. 

Another major advantage is that Activap 

contains highly effective yet entirely natural 

ingredients which pose no threat to the 

environment. When used as part of Cannon’s 

closed-loop collection system, Activap has 

the potential to significantly reduce an 

estimated two billion items of untreated 

sanitary waste being flushed down toilets and 

into Britain’s sewage systems every year. 

The new approach has been introduced by 

Cannon Hygiene after working with 

development partner Biotal Technologies, a 

company which develops innovative 

microbial and anti microbial based 

alternatives to environmentally aggressive 

chemicals. Reader Reply No: 10001

the next generation 

Urinal Flush Control 

• Up to 80% Water Savings 

• Instant Financial Savings 

• Low Cost & Low Maintenance 

Unique flushing sequence for maximum hygiene 

On detecting movement, iota waits 5 minutes before flushing. After the flush, the system waits for a further 55 

minutes. If movement is detected iota will flush at the end of the 55 minute period, ensuring a maximum of one 

flush per hour. By flushing directly after the initial use potential odour and scaling is reduced. If no movement is 

detected iota simply waits until movement is detected and repeats the process or if no movement is detected for 

12 hours a hygiene flush is performed. 

Activation 

• Push button flush duration setting 

• Guaranteed one flush per flush 

- Uses less water! 

• Standard AA batteries 

- giving minimum 1 years life 

• Flush, surface or recessed mounting 

• Anti Vandalism mode 

Used Continously 

No Use 

5 min 55 min 4 hours 

• Standard white or optional stainless 

steel front plate 

• Instant test flush facility 

• Flush counts stored based on 

previous 72 hour period 

• No PIR mode 

• Optional remote handset 

Activation 

5 min 

No Use 

12 hours 

Flush Flush Flush Hygiene Flush 

t: 0845 644 6824 www.sychem.co.uk 

RR: 10153

Slow. 

Expensive. 

Other hand dryers take too long to work 

because they rely on hot air to evaporate 

water from hands. 

Slow 

Most take around 35 seconds to work. 

Some even longer. 

Expensive 

They use inefficient motors and waste energy 

blowing out hot air. 

Unhygienic 

They suck in dirty air, heat it up and blow it 

back onto hands. They’re also covered in 

bacteria, inside and out.

Twice the speed. 

83% less energy. 

Dyson Airblade TM 

uses a high-velocity 

sheet of air that wipes hands dry 

in just 10 seconds. 

Fast 

At least twice as fast as any other hand dryer. 

Economical 

Uses 83% less energy than other hand dryers 

and delivers 99% saving over paper towels. 

Hygienic 

It only blows clean air onto hands and is 

made with anti-microbial agents to reduce 

surface bacteria. 

To try the Dyson Airbade TM 

or for more information: 

0800 345 7788 (UK) 

1-800-932630 (ROI) 

www.dysonairblade.co.uk or www.dysonairblade.ie 

RR: 10020

Revolutionary Dyson hand dryer 

available from Cannon Hygiene 

1st Century solution heralds the 

2world’s only truly hygienic hand 

dryer for washrooms. A breakthrough in 

hand dryer technology, the Dyson 

Airblade, overcomes all of the 

disadvantages of conventional hot air 

dryers which simply heat up and 

recirculate contaminated washroom air. 

It also promises savings in energy and 

maintenance for washroom owners and 

operators at a time of soaring energy 

costs. 

Now available in the UK from Cannon Hygiene, the 

revolutionary invention actively filters incoming air to 

remove 99.9% of bacteria before blasting a blade of 

unheated air at 400 mph through an aperture the 

width of an eyelash. It dries hands at least twice as 

fast as any other dryer. 

The space-age design incorporates a Dyson digital 

motor which uses up to 83% less energy than 

heated air dryers and it is guaranteed for parts and 

labour for five years. Even after adding capital outlay 

and maintenance, the new Dyson system promises 

typical savings of 20% over other hand dryers and a 

massive 97% over paper hand towels. 

New feminine hygiene bin 

from Technical Concepts 

hen it comes to building design there’s no 

Wdoubt that washrooms are getting smaller. The 

ever-shrinking washroom, with its space-saving 

cubicles, may work well for building owners but it 

can create issues for washroom providers and 

users. 

Take feminine hygiene bins. The reduced cubicle size means that 

many higher capacity bins won’t fit alongside the toilet, or if they do, 

they brush up against the toilet user or the toilet seat catches the 

bin chute as it opens. 

Technical Concepts has addressed this growing trend for smaller 

washroom cubicles with the introduction of a new 12L capacity 

pedal-operated feminine hygiene bin. Unlike its larger counterparts, 

the new compact and slimline Mini-Ped F bin fits discreetly 

alongside, but not up against, the toilet, making it easily accessed 

by the user. With the majority of feminine hygiene bins being 

collected under capacity, Technical Concepts has calculated that 

12L is sufficient capacity for most 4-week service cycles. 

The bin design was developed following market research into the 

needs of women both using and servicing the bin. Service 

professionals with experience ranging from 3 to 20 years were 

asked to review the characteristics of market leading feminine 

hygiene bins and the result is a bin designed by women for women. 

The bin had to fit easily and discreetly next to the toilet. The 

smooth, sleek design or the 

bin – from the pedal to the 

lid – means that the 

problem of dirt and dust 

collecting in grooves and 

ridges is eliminated and it’s 

easier to keep clean. The 

hands-free, pedal operation 

promotes best hygiene 

practice for bin users and 

the fluted waste chute has 

been designed in such a 

way that waste won’t stick 

to the chute surface and to 

ensure the most efficient 

and economical use of the 

bin’s 12L capacity. 


48 

washrooms 

For the user of the Dyson Airblade , there are 

significant advantages in hygiene and dryer 

efficiency. Whilst other hand dryers blast 

contaminated waste water on to the floor or the 

user’s clothes, the new Dyson hand dryer collects 

waste water and passes it through an advanced 

disinfection system before releasing it as a harmless 

invisible mist. The washed hands are effectively 

dried in around ten seconds by the purified air and 

no rubbing is required. The dryer operates 

automatically when hands are inserted or removed. 

Delighted that Cannon Hygiene has been selected 

to distribute the Dyson Airblade in the UK, 

divisional manager director Adrian Shuker said, 

“This is a major breakthrough in hand drying 

technology from a world class design and 

technology company. It promises to change the way 

that washrooms look as well as bringing new 

standards of efficiency and hygiene into the 

washroom environment.” 

Dyson are renowned for innovative new technology 

with an emphasis on product functionality, and are 

well known for their bagless vacuum cleaner. 

Engineers at their UK Research, Design and 

Development Centre spent three years developing, 

ork manufacturer SCA 

TTissue Europe has 

secured a two-year contract 

supplying washroom 

products to restaurant giant 

McDonald’s in the UK. 

In a sole deal with McDonald’s and 

their buying arm, IPL Perseco, Tork 

now supplies McDonald’s UK outlets 

with three toilet paper systems plus a 

kitchen roll product. Tork has also 

secured the business of McDonald’s 

in three other European countries: 

France, Germany and Sweden. 

National key account manager for 

SCA Tissue Europe Tom Dudfield 

said: “We are delighted to have 

secured this deal because every 

paper manufacturer in Europe would 

want to be associated with 

McDonald’s. 

“We ticked all the right boxes for them 

on issues such as quality, price and 

the environment – which is why we 

gained their business.” 

Among the products supplied to McDonald’s 

in the UK is Tork Premium folded toilet 

paper. This is dispensed in a hygienic 

system designed to ensure that each sheet 

is touched only by the user. 

Tork Premium folded toilet paper is refilled 

using the “Tork Top and Go” concept, which 

allows the dispenser to be topped up at any 

time. Each pack of 2-ply Tork Premium 

folded contains around 250 sheets. 

Also supplied to McDonald’s by SCA Tissue 

Europe are Vario kitchen rolls, which are 

used for buffing up stainless steel kitchen 

surfaces, plus mini jumbo toilet rolls and 

conventional toilet rolls. 

testing and refining the new technology. After 

rigorous proving trials, they commissioned 

independent hygiene specialists to benchmark it 

against other hand dryers in tests which included 

sampling bacteria levels in and around traditional 

dryer units. Their conclusion revealed that the 

commonly used conventional dryers are not only 

unhygienic compared with the new technology but 

also expose users to potentially serious health 

hazards. Reader Reply No: 10061 

Tork secures UK account 

of retail giant McDonald’s 

McDonald’s is a leading global food service 

retailer with more than 30,000 restaurants 

serving food to nearly 50 million customers 

in more than 100 countries each day. 

Approximately 70 percent of McDonald’s 

restaurants are independently owned and 

operated, and more than 60 per cent of the 

retailer’s European outlets are situated in 

the UK, Germany and France. 

SCA Tissue Europe’s international key 

account manager Catarina Wickström says: 

“We are very happy to serve McDonald’s. 

We look forward to growing further in 

Europe and to continuing to supply them in 

an efficient way.” 


Setting standards for 

washroom supplies 

leek, efficient washroom equipment 

Sor sub-standard, faulty facilities? 

The look and feel of a washroom can 

make a huge difference to how a 

business is perceived, but time and 

again companies are let down by 

equipment that is not suited to 

business or customer needs. 

Joanne Snowden, Head of Marketing, at Lotus 

Professional explains the importance of getting the 

best from your washroom. 

“When sourcing and purchasing washroom 

equipment there are many factors that should be 

considered. These include the proven expertise and 

reputation of the product and the supplier, hygiene 

and design. 

“New developments in equipment do not necessarily 

mean long term reliability and customer satisfaction. 

Purchasers should always consider the track record 

of a supplier and their proven expertise in the field, 

over gimmicks or novelty devices. Washrooms play 

a vital role in shaping a customer’s overall 

perception of an establishment so it is important to 

source equipment that is proven as reliable, day 

after day, requires minimal maintenance and 

servicing and is easy to use by all. A good supplier 

will provide training for facilities staff and a 

continuous service to support their products. 

Suppliers also need to possess and demonstrate an 

expert knowledge of the industry. This means that 

they will work closely with customers to provide the 

right products for their individual needs. 

“Ensuring that your equipment meets the needs and 

concerns of the user is key, which is why hygiene is 

extremely important. Hand drying facilities play a 

vital role in maintaining high levels of hygiene. 

Studies* have found that washing, rinsing and drying 

using a paper towel removes more bacteria than 

washing and rinsing alone. 

“When choosing equipment, it should be designed to 

ensure minimal contact between the dispenser and 

the user, helping to reduce the risk of cross 

contamination and the spread of bacteria. 

Research** has found that old fashioned hand towel 

dispensers that use a lever to distribute towels carry 

the highest concentration of germs. Warm air dryers 

come a close second and provide an unhygienic and 

unsatisfactory hand drying experience. Traditional 

dryers recycle the air in a washroom, depositing 

germs and bacteria on to your hands. They also can 

take up to 40 seconds to dry hands properly. It may 

therefore come as no surprise that toilet paper 

usage increases when warm air dryers are provided, 

suggesting that hand towels are the preferred 

option. 

“The best and most hygienic hand drying solution is 

an automated hand towel dispenser. These systems 

do not have to be touched to distribute hand towels 

Now there is an alternative..... 

Native iD have now launched their range of luxury hand care products 

designed with you and your customers’ needs in mind. 

Washrooms say a lot about an organisation. 

Within a corporate 

washroom we all expect higher standards these days, we’re all looking 

for Quality Toilet Tissue - Soft Hand Towels - Working Dryers - 

Flattering Mirrors and of course - Luxury Hand Care. 

Native iD supply a very special part of these desires - 'Luxury Hand 

Care', iD products are of the highest quality, helping to create that 

special 'identity' within the washroom but with a difference. 

“this is luxury you can afford” 

Products include 300ml bottles along with economical 5 litre bulk 

refills, secured by attractive chrome holders. 

Sold throughout the UK and Ireland, available directly or through 

selected wholesalers with customer service you can rely on. 

Please contact Stephen King or visit our web site 

Tel: 0845 4564215 

E-mail: sales@nativeid.co.uk 

washrooms 

and considerably reduce the chance of germs and 

bacteria being passed from the dispenser to the 

user. The system works by automatically dispensing 

a hand towel when a hand is waved in front of the 

dispenser. Automated systems can also provide 

cost-in-use savings for businesses as the length of 

hand towel that is presented can be controlled. 

“Dispensers are important accessories in the 

washroom so the style and design of these systems 

are crucial. Matching dispensers from the same 

supplier, in the same colour will create a tidy and 

consistent look. Many ranges are now available in 

white, blue or stainless steel, making it easy to coordinate 

the washroom environment and fit in with 

any design scheme without looking out of place. 

“With a whole host of products, gimmicks and 

technology available to purchasers, sourcing 

washroom equipment can be a minefield. The most 

important thing that businesses must consider is 

whether the equipment meets their needs and that 

they are being provided with training and support 

throughout the lifespan of the product.” 


affordable luxury 

hand care 

Native iD Ltd 

Tel: 0845 4564215 

Fax: 0845 4564216 

www.nativeid.co.uk 

RR: 10140 

49

washrooms 

Metsä Tissue launches 

new range of dispensers 

fter extensive research into 

Awashroom habits and preferences in 

a wide range of industries, Metsä 

Tissue today launched its new range of 

Katrin dispensers. Incorporating hand 

towel, soap and toilet tissue dispensers, 

air fresheners and feminine hygiene and 

waste paper bins, this new range is one 

of the most complete, attractive and 

functional on the market. 

Metsä Tissue conducted a range of surveys into how 

people use washrooms, and what they want in a 

good washroom. These surveys covered 

washrooms in public, a variety of workplaces, and 

restaurants. The results, unsurprisingly, revealed 

that people want public washrooms to be clean, 

appealing and fresh. A well maintained washroom is 

considered by most to be part of a brand experience 

and affects users’ overall opinions of a business. 

And for many, the washroom can be a refuge that 

allows a brief respite and a place to freshen up 

before returning to give their best at whatever task 

they are undertaking. Additionally, the surveys 

revealed that the nicer a washroom is the more 

likely users are to practice good hand hygiene, 

which is one of the most effective methods of 

maintaining a healthy environment. 

T 

ork manufacturer SCA Tissue 

Europe, European market leader in 

tissue, has just secured a major coup 

by winning the washroom contract for 

the new Wembley Stadium. 

The stadium has 2,618 toilets, estimated to be more 

than in any other building in the world. All these 

washrooms – including those in the Royal Box - will 

feature Tork washroom products. 

Various factors were considered when choosing a 

tissue supplier, but price was not the main one 

according to Wembley Stadium‘s cleaning services 

manager John Andersen. It was SCA’s strong 

environmental policies that clinched the deal with the 

country’s new national stadium. 

“Our research has shown that the dream washroom 

for most people consists of one that is basically well 

looked after and well stocked with soap, toilet tissue 

and towels in locked dispensers,” stated Markus 

Reivala, Director of Brand Marketing, Away from 

Home, Metsä Tissue. “However users also want 

photocell sensors on taps, hand towels that feed out 

one at a time, a waste basket with a lid, light tiling, 

plastic cups, and vending machines for personal 

items. A personal touch like magazines or candles 

can also help.” 

In response to the user concerns uncovered by its 

research, Metsä Tissue has spent years developing 

and testing a new range of washroom dispensers 

and accessories. The new range offers a variety of 

options, and each washroom can be customised 

based on how frequently it is used and the optimum 

quality of tissue needed. This is true for all 

washrooms away from the home, whether in the 

office, at a restaurant, in the airport or in a sports 

arena. 

The entire new Katrin range is equipped with an 

ergonomic duplex locking system allowing for keyed 

or keyless functionality depending on whether 

security or ease of access is most important. New 

additions to the range include an innovative toilet 

seat disinfectant foam, the first of its kind to be 

“SCA had the products we wanted, but key to our 

decision was how the company’s environmental 

responsibility is reflected in its policies,” he said. “We 

were impressed by the fact that SCA puts money 

back into reforestation and avoids using chlorine 

bleach in its products while also trying to minimise 

energy consumption. 

“These factors scored very highly with us and 

therefore we were keen to sign up SCA Tissue 

Europe ahead of any other washroom tissue 

suppliers.” 

SCA topped the chart in the WWF’s environmental 

assessment of Europe’s top tissue companies last 

year. The company achieved a score of 69 per cent, 

beating its nearest rival by 13 per cent and 

commercially available in Europe, and a luxurious 

new foam hand soap for prestige washrooms. Other 

key features include no-touch covering lids on waste 

bins to maintain hand hygiene and hand towel 

dispensers that ensure only one towel is dispensed 

at a time to reduce waste. 

All products in the new range are optimised not only 

for their ease of use and attractive appearance, but 

are also designed to be quick and easy to clean and 

refill thanks to their robust and smooth-edged ABS 

plastic construction and the inclusion of large 

viewing windows. The dispensers’ viewing windows 

make it easy to see at-a-glance if refilling is 

required, helping to reduce labour costs while 

making it less likely that they will ever be left to run 

out. This allows facilities staff to maintain a high 

level of cleanliness with a minimum of effort, saving 

time and reducing costs. No-touch functionality also 

ensures the new range minimises the risk or cross 

contamination in the washroom and makes it easier 

to maintain the highest levels of hygiene. 


SCA Tissue Europe’s environmental 

responsibility wins Tork the Wembley contract 

becoming the only company to receive a “green 

mark”. 

Wembley Stadium is committed to employing 

environmental practices where possible. For 

example, floor cleaning takes place using flat 

mopping systems that avoid over-consumption of 

water, and a glass crusher on site recycles all mixed 

glass which can then be used for road construction. 

Chewing gum bins will be situated around the 

stadium to reduce gum pollution, and the rubber in 

the gum will be recycled and used for children’s 

playground projects. 

Wembley Stadium has equipped its washrooms with 

a range of Tork products including Tork Premium 

Toilet Paper Folded Extra Soft; Tork Premium Facial 

Tissue and Tork Advanced Toilet Paper Jumbo Roll. 

Tork Advanced Hand Towel Interfold is supplied in 

the stadium’s executive boxes including the Royal 

Box. All boxes are equipped with SCA’s luxury 

consumer toilet roll Triple Velvet. 

The stadium has ordered 34 pallets of Tork products 

in preparation for its first event. 

“Wembley Stadium has some of the biggest events 

space in the country including four of the largest 

restaurants in London. In addition to Wembley’s 

major sports and music events the stadium can be 

hired for corporate events, parties and even 

weddings,” said John. “We could have up to 15,000 

people there every day when the stadium is fully 

operational.” 

SCA Tissue Europe national key account manager 

Tom Dudfield said the contract was a major coup for 

the company. “This is one of the most prestigious 

accounts we have ever had,” he said. “Everybody 

around the world knows about Wembley Stadium.” 


opico has developed a new test 

Cinstrument that is compliant with 

new medical electrical installation 

requirements designed to ensure the 

safe condition of patient treatment 

suites and medical diagnostic rooms. 

The new Cropico DO4002 digital ohmmeter has 

been specifically designed to enable health sector 

facilities managers and electrical service engineers 

meet the earthing and equipotential bonding tests 

required by new Medical Electrical Installation 

W 

ith legislation banning smoking in 

workplaces and public premises 

set to be introduced throughout Wales 

on 2nd April 2007, Northern Ireland on 

30th April 2007 and England on 1st July 

2007, Glasdon UK Limited offer what 

the company believes to be a most 

comprehensive range of cigarette bins. 

Guidance Notes (MEIGaN). 

The updated MEIGaN guidance requires the 

measurement of resistance between each protective 

earth terminal, socket outlet or every accessible 

metal part and the earth reference bar in patient 

medical environments. 

In the revised guidance a minimum test current of 

1A is now permitted and the maximum acceptable 

resistance is 0.1Ω. 

The new handheld Cropico DO 4002 digital 

ohmmeter has been specifically developed for this 

type of electromedical installation testing. A special 

lightweight design and single push button test 

operation with a large direct reading display of 

measured values allows maximum ease of use and 

total portability. 

Importantly, the new tester is battery powered which 

Smoking ban solutions 

The range includes easily identifiable, 

stylish smoking control units for wall or 

floor-mounting, and external litter bins 

with integral ash containers and 

stubber plates. 

ASHGUARD cigarette disposal unit is ideal for 

siting at entrance areas or “smokers corners”. It will 

help encourage smokers to dispose of their cigarette 

butts correctly and thus reduce the build-up of 

discarded cigarette waste. Available in ‘brushed’ 

stainless steel or dark grey polyester coated steel. 

ASHMOUNT is available in two sizes, a 3 litre 

model designed for wall or glass mounting, and a 

1.5 litre model designed for wall, glass or postmounting. 

The 3 litre model can hold 1,050 

cigarette butts and the 1.5 litre unit can hold 525 

cigarette butts. 

INTEGRO bin is the one-stop solution for cigarette 

waste and general litter control. The stainless steel 

grille enables cigarette waste to be deposited into a 

separate liner, minimising fire risk in the litter bin. 


DuPont announces European 

programme of safety seminars 

uPont has structured an extensive 

Dcalendar of events aimed at people 

who specify safety clothing that 

protects against occupational risks 

such as: intense heat and flame; 

harmful chemicals, dusts and fibres; 

biological agents; cut, abrasion, and 

general grease and dirt. 

Offering expert technical knowledge, the 

DuPont Personal Protection team will 

give “best practice” advice on specifying 

safety clothing, and guidance on how to 

wear it correctly in order to minimize risk. 

The UK programme includes dedicated 

industry events, exhibitions, seminars 

and a live demonstration using the 

DuPont THERMOMAN®. 

DuPont has tailored a series of seminars 

specifically for Fire & Rescue Services, 

health & safety 

Medical facilities, buildings 

maintenance & electrics new 

tester compliant with updated 

medical electrical requirements 

the Home Office Scientific Development Branch and 

utility companies. In addition, the company will 

present public seminars on the use of protective 

clothing in industrial environments. 

A similar programme of events is scheduled across 

Europe: in Switzerland, France, Germany, Austria 

and Italy. For details of an event near you, please 

visit www.dpp-europe.com RR No: 10116 

means that readings can be taken without the risk of 

earth leakage currents from the main power supply 

interfering with resistance measurements. 

In addition, the availability of extended lead lengths 

of up to 20 metres means that room sockets are all 

accessible from a single point and individual plug 

tests can be undertaken fast and effectively. 

The rugged DO4002 incorporates a number of 

advanced features to ensure measurement accuracy 

including forward and reverse current measurement 

with auto averaging, true current zero, long scale 

length and a selectable measurement range from 

4mΩ to 400Ω with respective resolutions between 

1µ Ω and 100mΩ. The DO4002 forms part of a 

comprehensive range of precision measurement 

instruments available from Cropico Ltd, part of the 

Seaward Group. Reader Reply No: 10072 

Connexion2 launches 

SoloProtect to deliver 

best-of-breed lone 

worker security 

C 

onnexion2, manufacturer of the 

award-winning Identicom lone 

worker device, today launched 

SoloProtect, offering companies and 

organisations a best-of-breed protection 

service for their lone workers. For an 

all-inclusive price of just £29.50 per 

month, the SoloProtect service provides 

the five-core elements that are essential 

for a credible and complete lone worker 

solution. 

Incorporating the Identicom device, SIM and 

inclusive airtime, user training, 24 hour manned 

monitoring and unique TotalCare pre & post sale 

customer support, SoloProtect provides customers 

with an uncomplicated approach to pricing, 

implementation and use. SoloProtect combines the 

market leading lone worker protection device with a 

24/7 manned monitoring service accredited to the 

highest UK standard, BS5979 Cat II, through a 

partnership with Reliance Security, an established 

market leader in the provision of electronic security 

solutions. End user training will be provided by 

SoloProtect and the NHS Security Management 

Service, which have delivered training to thousands 

of lone workers, both within the NHS and wider 

markets. Reader Reply No: 10025 

51

Scafftag gives Chevron all round 

benefits as near misses reduced 

to zero with Unitag System 

etro-Chemical company looks to 

Pimplement further Scafftag systems 

after unprecedented success with fall 

arrest equipment tagging. 

Near misses have been significantly reduced and 

safety improved at The Chevron Phillips Chemical 

Company, Ohio, USA following the implementation 

of Scafftag’s Unitag system for the maintenance and 

inspection of fall arrest harnesses. 

The Chevron site, which has been in operation since 

the 1950s, has 180 employees and 

produces Polystyrene for use in an 

array of applications from medical 

equipment to CD cases. 

Scafftag’s Unitag system is being 

used on the site to clearly identify 

both harnesses and lanyards which 

have not been inspected by the 

site’s qualified equipment 

inspectors. The Unitag system 

comprises two components – a 

holder that attaches permanently to 

the equipment, and replacement 

inserts. It has a permanent locking 

holder system to help ensure 

security and flexibility in terms of 

attachment. Once the two parts of 

the holder are locked together, it 

can only be removed with the use of 

heavy duty cutters. A selection of 

coloured holders is available 

providing the option of additional 

visual qualification. 

Steve Cunningham, VPP Coordinator for the Safety 

Compliance Department on the site gives more 

details about the system saying: “Chevron has 

instigated a safety regime that is more stringent than 

OSHA requirements. 

With the Unitag system we give each year a colour 

and therefore it is immediately apparent if the 

equipment that you are using has been inspected in 

that period. If the Unitag colour is incorrect or if the 

equipment is found to be faulty the insert is removed 

52 


from the holder to reveal the ‘do not use’ legend.” 

Fall arrest harnesses and lanyards are used on the 

site to access pipe racks, elevated racks and 

overhead gantry cranes. There are around 50 

harnesses on the site and a similar number of 

lanyards, whilst 50 people on the site use the fall 

arrest equipment regularly and a number do so 

infrequently. After having experimented with a 

number of different systems Steve Cunningham 

found the Scafftag system perfectly suited Chevron’s 

needs. “The tags are easy to locate,” says Steve, 

“they are numbered and can be identified easily and 

this makes tracking them across the site so much 

simpler without a long paper trail.” 

Enhanced safety and improved profitability 

The most pronounced effect of the introduction of 

the Unitag at the site has been the reduction in 

recordable incidents that the site experienced in 

2006. No near misses were recorded relating to 

slips and trips at the site nor, more tellingly, were 

there any near misses recorded of employees 

reporting faulty or non-compliant harnesses or 

lanyards. 

“What this reduction in near misses actually means,” 

says Steve “is that by using the system we have not 

lost any man hours due to accidents, nor have we 

experienced down time because of a health and 

safety incident. Plus, and significantly here in the 

U.S. our compensation costs and insurance 

premiums have been positively affected.” 

Another example of how well the Unitag system has 

been received at the Ohio site is 

the fact that other Scafftag systems 

are being introduced in 2007. While 

the fall arrest system was specified 

after positive feedback relating to 

the Scafftag scaffolding system, the 

success of the Unitag will see 

Chevron manage the maintenance 

and inspection of its forklift fleet in 

2007 with Forkliftag and also its 

ladders with Laddertag. 

In addition to this Steve 

Cunningham is such an advocate of 

the systems that he shared his 

knowledge at a ‘Safety Share’ 

meeting in February 2007 and 

advised other companies from 

many different industries to improve 

their site safety using Scafftag 

solutions. The Safety Share is a 

quarterly event where various 

companies meet to discuss 

common safety concerns and issues. 

Speaking about the additional Scafftag systems to 

be implemented in 2007 Steve says: “The Unitag 

has worked so well on the harnesses that everybody 

involved can see the benefits of rolling the Scafftag 

systems out across other areas of safety concern. 

The impetus to develop how the Scafftag system is 

used across the site has come from employee 

suggestions, which has to be the greatest 

endorsement that any product can receive.” 


Further expansion for AFT-Uplift 

A 

FT-Uplift is investing an additional 

£12 million to expand its powered 

access fleet by a further 800 machines, 

with the majority of them being small 

electric units, in particular the 

extremely versatile “Pop Up” 

machines. 

AFI Director Nick Selley said: “The Pop Up 

machines will take AFI into new areas of the 

market. It is a very cost-effective solution to meet 

the health and safety requirements for low level 

access work because it can be easily pushed 

around and operated by one person.” 

“There has been a significant increase in demand 

for small units, driven by the Work At Height 

Regulations, and by the Health and Safety 

Executive, who are now taking a more active 

interest in the internal fitting out stage of 

construction projects, and are requiring powered 

access to be the preferred option over ladders,” he 

added. 

By the summer AFI will have purchased circa 400 

small units, including “Pop Ups”, Star 6 and Star 

l0s, Genie IWPs and Genie GR15s. 

As part of its expansion programme, AFI is also 

seeking to extend its depot network by opening a 

depot in Scotland during the first half of 2007. At 

the same time, the company is relocating a number 

of depots to larger premises and will also be 

extending some of its existing depots so that they 

can more effectively service the demand in those 

areas. AFI is also increasing its transport fleet by a 

further 20 vehicles and eight trailers, many of which 

will carry the smaller powered access units. 

The latest investment will expand AFI’s powered 

access fleet to a total of over 4,000 machines, 

located in 17 depots throughout the UK. 


Arco builds on site safety with 

new construction catalogue 

eading safety solutions provider 

LArco has produced a brand new 

catalogue packed with over 1000 core 

safety products specifically selected for 

use in the construction industry. 

Featuring a unique range of products and equipment 

from leading manufacturers as well as Arco own 

brands, the new catalogue is divided into seven 

sections to ensure that every aspect of site safety is 

covered: 

● Personal Protective Equipment (covering 

everything from hard hats, protective eyewear 

and respirators to fall arrest equipment) 

● Clothing (including coveralls, branded workwear 

and high visibility garments) 

● Gloves that protect against cuts and lacerations, 

chemicals, dusts and fibres 

● Safety footwear 

● Site welfare (including canteen, washroom and 

skincare solutions) 

● Site equipment such as lighting, slip prevention 

products and tools 

● Traffic management systems such as traffic 

nnovative equipment filters bacteria, 

viruses, pollen and allergens for a 

healthier, safer working environment 

Xograph Healthcare, the UK’s leading supplier of 

innovative medical solutions, has announced a 

‘breathe easy’ rental programme for its range of air 

purification systems. 

The initiative is in response to calls for flexible 

finance and rental periods in the commercial and 

healthcare industries. 

The Xograph range of air purification products are 

based on multifunction-ion (patented) technology. 

The systems have been proven in a laboratory 

setting* to remove particles as small as 0.001µm 

from the air including dust, mould, pollen, bacteria 

and viruses leading to a safer and healthier working 

environment. 

The laboratory studies have identified the health 

risks caused by fine and ultrafine particles. 

Exposure on a regular basis can lead to infections, 

allergies, asthma and other breathing difficulties. 

This in turn can result in an increase of workforce 

sick days and loss of business productivity. 

cones, safety signs and barrier systems. 

Rob Holt, Arco’s Market Manager – Sector 

Development, said, ”The latest statistics from the 

HSE show that overall in 2005-2006, there were 

more fatal and major injuries to employees in the 

construction industry than in any other industry. 

Typical injuries on construction sites are caused by 

slips, trips and falls, moving vehicles or falls from 

height. Through following strict safety procedures 

and by wearing the appropriate PPE, the potential 

for accidents and occupational ill health can be 

reduced. However, selecting suitable safety 

equipment can often be quite an arduous task. To 

make it easier, Arco does not stop at simply 

supplying products. We aim to help customers by 

offering our expertise in a number of different ways; 

for example, collaborating with leading 

manufacturers to develop tailored safety solutions, 

providing unique safety management, wearerpacking 

and embroidery services and offering easy 

ordering facilities. It is services like these that really 

make the difference!” 


Breathe easy with Xograph’s air 

purification rental programme 

I 

“There are growing concerns in the service industry 

for a frontline defence against germs and infections 

in places that often receive a high footfall of people. 

This includes estate agents, banks and some retail 

stores,” said Stephen Taylor, Clean Air Systems 

Business Development Manager at Xograph 

Healthcare. 

“Many employers are concerned about increasing 

absenteeism due to occupational health issues such 

as the spread of influenza in the workplace. This 

and many other airborne illnesses are extremely 

disruptive and costly to businesses and can also 

present a risk to employers under their duty of care 

responsibilities. Asthma sufferers, for example, need 

to be assured of good air quality and in locations 

where there is a high concentration of diesel 

particulates, air cleaning can be of great benefit.” 

The Xograph range of air purification systems have 

been designed to improve the quality of indoor air by 

working alongside existing air conditioning systems 

in offices, shops and industrial facilities without 

heavy energy consumption. 



New mobile elevated 

work platform tagging 

system by Scafftag 

cafftag has introduced a new status 

Stagging system specifically 

designed to manage the inspection, 

maintenance and accurate identification 

of Mobile Elevated Work Platforms 

(MEWPs) such as cherry pickers, genie 

booms and scissor lifts. 

The MEWP Tag system comprises two components 

– a holder which attaches permanently to the 

equipment and replaceable inserts. Inserts are 

completed as inspections or maintenance is carried 

out and placed in the holder to display latest status. 

Removing the insert at any point displays the 

prohibition (Do Not Use) symbol on the empty 

holder. 

The MEWP Tag provides multiple attachment 

options (cable tie, adhesive, screw or rivet) and the 

tag insert contains a quick-reference MEWP 

inspection checklist. 

The new MEWP Tag will help those using the 

equipment comply with the Work at Height 

Regulations 2005 and the HSE’s advice in this area. 

The Work at Height Regulations 2005 state that 

employers must check that ‘equipment for work at 

height is properly inspected and maintained’, the 

MEWP tag system is a simple way to help manage 

this obligation. Reader Reply No: 10077 

53

Making a first class 

delivery at the Gherkin 

irst Security, the leading manned 

Fguarding business in the City, has 

extended the range of services provided 

to 30 St Mary Axe – better known as 

The Gherkin - to include the mailroom 

and delivery bay as part of the 

management’s strategy to include both 

elements as a function of security 

rather than administration. 

First Security officers have been on site for more 

than two years, having won the initial contract in 

competitive tender whilst the building was still being 

completed. Since then, The Gherkin – as it is 

affectionately known – has gone on to attain iconic 

status, standing nearly 180 metres high and 

providing approximately 50,000 square metres of 

office and retail space. The Gherkin is the UK head 

office of Swiss Re Reinsurance Company, which 

remains the dominant tenant in a multi-tenanted 

building. 

The decision to outsource responsibility for the 

mailroom and delivery bay was taken by Richard 

Stead, Property Services Director of 30 St Mary Axe 

Management Services Ltd, as part of a much wider 

security review. It was his opinion, and one shared 

by his colleagues in the Property Management 

Team, Jimmy Demetriou and Steve Browne, that 

54 

security 

New Mini Vault 

Safes from 

Securikey 

N ow in its third generation the “Mini 

Vault Safe “from Securikey has 

been updated and expanded to 

include 9 new models from its original 

3. New to the range are Fire Resisting 

and Key Locking versions. 

Providing recommended insurance rated 

overnight cash cover up to £3000 ( 10 x 

Valuables) Securikey have set out and 

successfully achieved production of a range of 

domestic safes that are extremely attractive in 

appearance whilst providing a level of build and 

finish unknown in the safe industry for a budget 

priced product. 

Retail stands and point of sale are available along 

with the high levels of support distributors have 

become accustomed to from the industry’s leading 

safe supplier. Reader Reply No: 10029 

both areas should fall under the security remit: 

“The mailroom within the building is effectively an 

enormous post box,” Richard explains. “With many 

of our tenants sharing the same postcode, The 

Royal Mail delivers huge amounts of post every day, 

all of which has to be scanned and checked for 

suspicious packages prior to being ‘delivered’ to the 

tenants’ own mailroom staff (for those that have 

them) for distribution, or directly to the customers’ 

floor. 

“There is no franking of mail or photocopying, or any 

of the ‘traditional’ activities associated with mailroom 

service providers, and as part of our review, we saw 

the mailroom as a potential weak spot in an 

otherwise robust security strategy. We discussed the 

matter with First Security, and they came back to us 

with a series of recommendations as to how we 

could enhance our operational procedures. They 

were able to demonstrate work they had performed 

for other clients, and after benchmarking their 

service with the incumbent, First Security was 

appointed.” 

As well as letter and parcel post, The First Security 

team manning the mailroom and loading bay are 

also responsible for managing the vast army of 

couriers and deliveries that arrive every day. With 

the retail space, and the now-famous restaurant and 

ALTO Systems has launched a new 

Sbrand of networked electronic 

handle sets that are set to revolutionise 

the market, enabling users to control 

and manage a greater range of access 

control applications than ever before. 

Smart, secure and innovative, XS4 is a new range of 

e-lock and access control platform that needs no 

hard wiring and provides a totally wire free 

networked electronic locking solution with a great 

range of features. It is designed around state-of-theart 

electronics that use distributed intelligence to 

pass information between microprocessors in the 

electronic handle set and the key card. 

This enables XS4 electronic handles and e-cylinders 

to be easily added to almost any existing lock and 

door, with versions available for use with European, 

Scandinavian or American ANSI, modular mortise 

locks, to turn them into fully featured access control 

doors without compromising comfort, convenience, 

security or control. 

bars receiving deliveries throughout the day, this is a 

considerable undertaking. 

“As with any new contract, we had some teething 

difficulties at the beginning. Some of our tenants 

wanted to know why we had changed from a 

‘specialist’ in mailroom services to a ‘specialist’ in 

security, but with the processes now fine-tuned our 

tenants have been quick to realise the benefits,” 

adds Jimmy who is responsible for the day to day 

provision of the service. 

First Security officers have worked at the Gherkin 

since 2004, providing security on a 24/7 basis. Their 

responsibilities include ‘conventional’ security duties 

such as physical security, staffing the building 

control centre and CCTV monitoring, together with 

additional services such as manning the main 

reception out of hours, and providing security at the 

Bury Street facilities where the Property 

Management Team is based. 


Easy access with the 

new XS4 range 

Unmatched flexibility is the aim of the XS4 range 

and to achieve this all locks are compatible with 

standard mainstream RFID security technologies 

including Mifare, DESfire, Vecinity, Legic, HID iClass 

and Picopass, making it the ideal choice for multiapplication 

solutions enabling users to choose from 

flexible, integrated iButton, Smart Card or Proximity 

access control solutions. 

XS4 also allows users to benefit from the many 

advantages of the SALTO Virtual Network (SVN). 

This enables locks and key cards to be updated 

remotely and access profiles to be changed rapidly 

adding real value to the access management of a 

building. It also eliminates the physical restrictions of 

traditional stand alone electronic locks and can 

seamlessly integrate with an existing access control 

system to allow ID cards and locks to be updated, 

restricted or deleted remotely. The SALTO wall 

readers linked in to the handle sets spread the 

access control system further into the building whilst 

still allowing for On-Line access provisions where 

needed. 

The new XS4 supports up to 64,000 users and is 

designed for use in wire free stand-alone situations 

in a wide range of environments including schools, 

universities, hotels, hospitals, corporate offices and 

government buildings. It offers an extensive range of 

material finishes and handle styles to choose from 

and is fire tested and approved for 1 hour (RF60, 

DIN). Simple off-line installation is possible on 

virtually any type of door including fire doors, those 

with narrow frames and doors fitted with multipoint 

locks. It is also DDA (Disability Discrimination Act) 

and ADA (Americans with Disabilities Act) compliant 

depending on handle options fitted. 


RR: 10006

S 

security 

SIA licence fee increases “will not benefit the 

industry” claims leading security expert 

haun Murphy, National Operations 

Manager at EFM Security, has 

spoken out against the massive 

increases to the SIA licence application 

fee which were announced earlier this 

month. Each licence application will 

now cost £245 – a huge increase of £55 

per licence. 

Shaun explains: “Whilst the increases are no great 

surprise to the industry, it is a tremendous jump in 

costs. With profit margins being continually pushed 

down and SIA costs increasing standards will slip, 

not improve. In addition, recruitment will become 

even more challenging as staff and companies both 

count the costs of funding the new licences. In 

particular causal staff cover is now almost nonexistent, 

paying £245 to allow you to work the odd 

day here and there is simply not feasible for most 

people.” 

EFM Security pays for all new members of staff to 

become fully trained and licensed in both Static and 

Retail Security and CCTV. However, with spiralling 

licence and training costs, retention of these staff is 

becoming tougher. Shaun continues: “Once a 

security operative is fully trained, they become 

extremely saleable. Other security companies 

approach our staff and offer them alternative 

employment packages, including paying any penalty 

charges they may incur for leaving the company 

within three years of training. It now takes three 

56 

New intruder alarm 

service launched 

D 

yno-Secure has introduced a new 

intruder alarm service for the 

home. The company is accredited by 

the NSI (National Security 

Inspectorate) which ensures that its 

alarm systems meet the high 

standards required by the industry. 

Three intruder alarm systems are offered by the 

company - Response 24, Alert 24 and Alarm 24. 

Response 24 provides round the clock premises 

monitonng throughout the year by Dyno-Secure’s 

Alarm Receiving Centre. Two service visits are 

also included as well as 24 hour customer care 

and service support. The Alert 24 has a speech 

dialler incorporated within the control box. If the 

alarm is triggered, the alarm calls up to four 

programmed telephone numbers including 

mobiles informing the home owner, nominated 

friends or family that the alarm has been set off. 

The Alarm 24 is a bells only system designed to 

deter burglars and inform neighbours when the 

alarm is activated. Reader Reply No.: 10102 

months to train and licence new staff members, 

which can leave smaller operations with significant 

staffing issues.” 

“Any further application fee increases will seriously 

impact upon small to medium sized companies, and 

I believe that in five years time we will be looking at 

a security industry comprising of ten large 

companies, maximum – and then where will the 

competition be? It has taken 20 years to put 

licensing in place and already it is becoming an 

expensive bureaucratic process instead of the 

industry safeguard it was intended to be.” 

EFM Security currently boasts the largest contingent 

of fully trained CCTV operatives in the UK, and is 

proud to have a team of friendly, dedicated staff. 

Shaun concludes: “Our staff have the local 

knowledge they need to ensure the safety of 

workers and shoppers within the retail and office 

environments in which they work. I only hope the 

SIA thinks of these people, such as my team, when 

they next review charges and really consider how 

raising costs will impact upon the industry.” 

Reader Reply 

No: 10027 

Shaun Murphy, National Operations Manager at EFM Security, has 25 years 

experience within the security industry, including designing CCTV control rooms, 

security consultation and training staff. He is one of only 20 trainers in the UK 

approved to provide weapons awareness training, something which 

can be of use to both CCTV operators and retail security officers. 

Secom Vision ensures clinics 

clean bill of health 

emote video surveillance has 

Rdramatically improved after-hours 

security at a medical centre in Ilford, 

Essex. After numerous incidents of 

vandalism, the clinic’s security was 

upgraded to monitored CCTV, using 

Secom’s Vision service. As a result, 

criminal activity and attacks on the 

building have virtually stopped – and 

there are plans to extend the solution to 

other health centres in the area. 

Part of the Redbridge NHS Primary Care Trust, the 

John Telford Clinic serves a large residential area 

close to the town centre. A team of five GPs and 

support staff care for about 6,000 registered 

patients. John Telford Clinic also provides a range of 

community services, such as dentistry and speech 

therapy. Frequent damage to the clinic caused 

inconvenience to patients and staff. 

Martin Freeston, Redbridge PCT’s Assistant Director 

Estates and Capital Planning, says incidents at the 

10-year-old building reached epidemic proportions. 

The attacks included break-ins, graffiti and a serious 

fire, which led to a repair bill of more than £300,000. 

The clinic’s forecourt and grounds were a popular 

haunt of drug users. 

He says: “When CCTV was installed in the town 

centre, the clinic grounds became a popular 

alternative meeting place. Things became so bad 

that we were paying for 24 hour on-site security and 

we had screwed all the windows shut in an effort to 

keep burglars out.” 

After the arson incident, the PCT decided that tighter 

security was essential. Secom worked with the PCT 

to achieve the best solution – and the Secom Vision 

service was selected. Motion sensitive cameras 

cover the clinic and its grounds, automatically 

relaying images of activity around the building to the 

trained response operators at Secom’s remote Video 

Response Centre. The operators are trained to 

assess security situations, summoning police if 

necessary. 

Martin Freeston says: “In the year since Vision was 

installed, we have had no serious incidents around 

the clinic. We are now planning to extend the 

service to more of the PCT’s sites.” 

Vision was developed specially for external 

protection of buildings and open sites, and is a costeffective 

alternative to on-site guarding. A person 

trespassing on the property triggers an alarm – and 

within seconds will be watched by Secom operators. 

The cameras provide information for the operators to 

distinguish between legitimate behaviour and 

potentially criminal activity. As calls to the police are 

better qualified, there is less risk of false alarms. 

Vision installations may be configured to allow 

operators to issue warnings via loudspeakers. 


RR: 10080

security 

Scorpion Security chooses 

Scorpion Power for 

safeguarding power supply 

hen it came to choosing a 

Wcompany that had the same ethos 

for putting its customers first, leading 

security company, Scorpion Security 

Guarding Services Ltd, turned to its 

namesake Scorpion Power Systems to 

ensure that it could continue to provide 

its customers with a first rate service 

even in the event of a powercut. 

Scorpion Power Systems has provided Scorpion 

Security with its 8KVA Helper super quiet, automatic 

mains failure generator system. 

Conscious that should a power outage occur its 

remote monitoring equipment would be unable to 

function, Michael Bennett, Managing Director of 

New CCTV for City 

of London Academy 

he new buildings that house the 

TCity of London Academy are truly 

impressive. Built with a contribution 

of £2 million from the City of London 

Corporation, the teaching facilities, 

assembly rooms, sports halls, dance 

and drama studios, dining rooms and 

teachers’ accommodation are all fully 

equipped with the very latest 

equipment and technology. 

Creating a safe and secure environment for both 

students and staff, as well as a need to deter and 

detect any acts of theft or vandalism, was a high 

priority when the Academy’s buildings were being 

planned. Security specialist PEL Systems Ltd 

were called in to advise, design and install a 

comprehensive security system. 

“We recommended and subsequently installed a 

CCTV system that comprises some 50 Vicon 

cameras strategically placed around the 

Academy’s site. Day/night cameras, to cope with 

varying lighting conditions have been used at 

external locations whilst high resolution colour 

cameras have been installed internally,” said Dave 

Barnhurst, Technical Manager, PEL Systems. 

The images from all of the cameras are 

networked via one of six Vicon Kollector Pro 

digital video recorders to the Academy’s control 

room where there is a video wall display 

providing multi -screen output and a workstation 

for live and retrospective viewing. 

Dave Barnhurst added: ”Having previously worked 

with Vicon on other projects we were confident 

that the specifications of their products were more 

than sufficient for what we needed to achieve at 

the Academy.” Reader Reply No: 10089 

58 

Scorpion Security decided to investigate the options 

available. 

“The British Security Industry Association and the 

National Security Inspectorate state that security 

companies need to have backup power to support 

its CCTV and other IT applications in case of power 

outages. As a UPS will only give around 4 hours 

backup we decided to purchase a generator which 

enables us to maintain our services whatever the 

length of the powercut.” 

When a powercut occurs the Helper’s AMF system 

automatically steps in ensuring a back-up supply of 

high quality electricity, essential for all IT 

applications. Packed with safety features, the 

Helper has an automatic fire suppression system, 

ayne Security, the 

PUK’s leading 

personal ID 

solutions 

provider, believes that it is ideally 

placed to help public sector 

organisations such as the NHS, 

local government and 

education establishments, to 

meet new legislation 

concerning their duty 

towards the disabled. 

Payne Security’s new range of secure ID cards 

employs state-of-the-art digital printing to incorporate 

features, such as Braille embossing for the visually 

impaired, directly onto the card. Cards can also be 

supplied in large format, making them ideal for taxi 

licensing or public transport applications, where 

instant identification is paramount. 

At the same time, Payne Security’s comprehensive 

overheat protection mechanism and cut out switch if 

the doors are inadvertently opened when the 

machine is running. The fully automated unit is 

equipped with liquid crystal display, digital readout 

and an electronic control that enables it to be pre-set 

for weekly self-checks. 

The Helper is ventilated through a grill in the outside 

wall, rather like a domestic central heating boiler. 

Noise levels are unbelievably low at approximately 

58 dba @ 7 metres. The high performance system 

comes fully pre-wired so any qualified electrician can 

easily install the generator. 


ID cards provide means of 

meeting disability equality duty 

HS Datashred, a leader in the 

Pconfidential shredding and 

destruction industry, has welcomed a 

BBC documentary that raises 

awareness of the growing problem of 

identity theft in the UK. 

“ID Fraud: They Stole My Life”, shown on BBC One 

on 31st January, highlighted the £1.7 billion per 

annum cost of identity theft in the UK. It also 

showcased the many ways in which companies and 

individuals can be defrauded. For businesses, these 

can include the theft of items as simple as headed 

paper, signed documents, financial information and 

even company uniforms. 

PHS Datashred’s Commercial Director, Anthony 

Pearlgood comments: “this programme highlighted 

the serious nature of the UK’s fastest growing ‘new’ 

crime - identity fraud. Businesses run the risk of 

significant losses if they do not take preventative 

measures to protect their confidential information. 

“By disposing of confidential data using a 

professional information destruction company, 

range of security features makes them 

extremely hard to copy, protecting the 

authenticity of genuine ID cards to 

prevent abuse by impostors. 

‘Personal ID cards proved a practical 

and measurable way of initiating disability 

equally into an organisation’s 

culture, explains Simon Wildash, 

Head of Marketing. They are 

highly visible, thus providing an 

immediate statement of a 

welcoming, Inclusive organisation, 

and because they are secure they 

carry an element of trust.’ 

‘Whether they are used by social services personnel 

during home visits or by carers In a specialist school 

for children with disabilities, Payne Security ID cards 

can provide an essential first step In meeting the 

new legislation,’ concludes Simon Wildash. 


BBC show reminder to shred 

confidential material to prevent ID fraud 

businesses can rest assured that their confidential 

material will not fall into the wrong hands.” 

PHS Datashred provides authorised professional 

shredding services and was one of the first 

companies to achieve BS 8470, the British Standard 

for security shredding launched in June 2006 in 

response to both customer and industry concerns. 

The company’s certificate of destruction and full 

audit trail gives customers confidence that their 

confidential material has been rendered beyond use 

and dealt with securely from ‘cradle to grave’. 


idland Heart is one of the UK’s 

Mleading housing and community 

investment organisations. 

When it came to protecting its own community of 

dedicated staff, Midland Heart chose the 2010 

integrated security system from leading access 

security specialist, Bewator. 

Midland Heart’s focus on community safety, as part 

of its ambitious social improvement agenda, is 

mirrored by its commitment to protect and secure 

the well-being of its 300 staff, most of whom are 

based at its new, strikingly modern HQ in 

Edgbaston, Birmingham. 

When it came to choosing a security system that 

Stanley targets SME sector with 

latest web-based T&A system 

new web-based time 

Arecorder from Stanley 

Security Solutions is set to 

make time and attendance 

systems more accessible 

to the Small to Medium 

Sized Enterprise (SME) 

market by eliminating 

much of the expensive 

computer equipment and 

complicated software that 

may have restricted 

installation in the past. 

With the ability to provide real time 

information at the touch of a button 

wherever a business has secure Virtual Private 

Network (VPN) internet access, Stanley’s new iTR- 

10 time and attendance system is ideal for 

companies with up to 50 employees. 

Bewator secures a working 

community at Midland Heart 

integrated CCTV, intruder and entry systems, Pete 

Jones, Facilities Manager for Midland Heart, was 

particularly impressed by Bewator’s 2010 security 

system. Bewator offers cutting-edge technology 

within the areas of access control, CCTV and 

integrated security systems. 

The basic philosophy of Bewator 2010 is to protect a 

company’s material and personnel assets by 

incorporating access control, CCTV, intruder alarm 

and fire warning. Coupled with Bewator’s powerful, 

reliable and flexible Eventys Pro DVR (Digital Video 

Recorder), the completely integrated system offers 

all the tools expected from a modern, state-of-the-art 

security system to control, log and take decisions 

concerning security. 

CCTV covers the exterior of the building, the public 

areas, such as the reception area and the lift, and 

interview rooms, to where, if interviews become 

fraught, help can be summoned. 

All 300 staff are issued with proximity tags that they 

The system is designed to run 

on Microsoft Internet Explorer 

and all programme configuration 

is stored on flash memory within 

the terminal, making it easy to 

calculate, track, analyse and 

report on individual employee 

time and attendance patterns 

including hours worked, 

absenteeism, holidays, breaks 

and overtime. 

This new product launch also 

coincides with a separate ‘new 

for old’ time and attendance 

campaign from Stanley, aimed at 

encouraging businesses to upgrade from oldfashioned 

‘clock-in’ machines to new web-based 

systems which provide real-time management 

information at the touch of a button. RR No: 10052 

Kalamazoo demonstrates the importance 

of Visitor Management Solutions at IFSEC 

A 

‘must see’ at IFSEC 2007, leading 

Visitor Management Solution (VMS) 

provider Kalamazoo Security Print 

(stand 5018, hall 6) demonstrates how 

a VMS can help facilities managers 

deter corporate theft, meet Health & 

Safety requirements and promote a 

professional corporate reputation. 

Kalamazoo (www.kalamazoosecure.co.uk) will be 

talking to FMs at the show about the importance of 

a VMS and its capabilities beyond helping to 

monitor guest activity, whether that is who enters 

and leaves a building, who they accompany or how 

long they stay. 

Whether a business is contained on a single-site, a 

multi-tenanted building or across a number of 

different locations, there is a system available to 

suit every type of organisation. Through advances 

in modern technology, Kalamazoo provides 

businesses with the choice of a software solution, 

VisitorNet, an online solution, iVisitor, or a quality 

hand-written visitor book. 

VisitorNet, Kalamazoo’s PC-based VMS, is feature 

rich and makes it easy to notify hosts of the arrival 

of visitors through email and SMS text alert 

messages that can be sent almost instantaneously. 

The system gives organisations the ability to 

capture detailed information, quickly pre-book 

guests into the system and pre-print badges in 

preparation for their arrival. Using an electronic 

signature pad, organisations digitally capture a 

visitor’s signature to show acknowledgement of 

important information such as Health & Safety 

policies. Reader Reply No.: 10166 

security 

use to enter or leave through the two doors of 

reception – there is a third entrance, for goods, at 

the rear. The tags also act as ID badges, with a 

picture and name of the holder, and can be 

programmed to allow the holder into specific 

restricted areas, such as the plant room, IT suite 

and customer contact centre. 

Pete Jones is convinced that Bewator’s 2010 

system has great potential to expand beyond the 

organisation’s Edgbaston HQ. ”I am looking forward 

to building on what we have.” 

Midland Heart has five other offices in Birmingham 

alone and hundreds of offices and residential 

properties elsewhere, from Coventry and Leicester 

to Stoke-on-Trent and Wolverhampton. 

”The opportunity to integrate them and link them 

with the system at head office is very attractive. 

Monitoring from Edgbaston could be equally 

effective, and more cost-effective.” 


APT engineers 

parking solution for 

Mott MacDonald 

ast acting MC Security Barriers from 

Fthe UK’s leading access control 

company, APT Controls, are playing a 

central role in improving security at the 

Croydon offices of Mott MacDonald. 

Following the successful installation of barriers at 

the new Mott MacDonald Voyager House building in 

Croydon, APT Controls was recently asked to install 

a new barrier at the Sydenham Road building, 

replacing an old barrier which had become worn 

over time. 

The decision to choose APT Controls was 

straightforward as Dee Hyatt, Facilities Manager at 

the Mott MacDonald offices in Croydon explains: 

“The existing barrier at Mott MacDonald House was 

old, battered and in desperate need of replacement. 

Since we were extremely pleased with the service 

we received during the installation of barriers at our 

Voyager House building, we chose to contact APT 

Controls again. 

“The barrier enables speedy access while solving 

our problems with unauthorised parking, and once 

again we were thoroughly impressed with the 

service received from APT Controls. We are sure 

that the robust barrier will serve us for many years 

to come.” Reader Reply No: 10152 

59

security 

enilworth is the largest ruined castle 

Kin England, and the conservation of 

various parts has been an extensive 

task for English Heritage over the years. 

As with any project involving a historical building, 

aesthetics, and safeguarding as much of the site as 

possible in its original state, is paramount. This is 

why, when it came to finding an unobtrusive CCTV 

monitoring system, English Heritage turned to 

Chubb. 

60 

Capturing the castle 

Alan Capewell, English Heritage Technical Manager 

for the West Midlands Region, explains: “We have 

worked with Chubb Electronic Security on a number 

of projects where the nature of the historic site has 

demanded a sensitive and bespoke security 

solution. 

“In this particular instance, we were setting up an 

exhibition on one floor of the Gate House and, due 

to the valuable nature of the exhibits which include 

precious tapestries and original letters to Queen 

T 

Elizabeth I who visited Kenilworth in 1575, we 

wanted to be able to monitor and keep it under 

surveillance from the main site.” 

The challenge was to install five CCTV cameras 

and find a way to relay the images to the new visitor 

centre on the other side of the site without digging 

up or disturbing any of the archaeologically sensitive 

ground around the Gate House to lay cables. 

Tony Skelton of Chubb Electronic Security 

describes the task: “We needed to find a way to 

transmit the live images from the cameras across 

the site, which was also on the other side of the tree 

line. Several other suppliers had said that it couldn’t 

be done but, knowing how important it was not to 

disrupt the site, we were determined to find a 

solution. 

“It was borderline case but we devised a way of 

using radio and microwave technology to create a 

videolink and transmit the live CCTV images 

wirelessly so that they can be viewed and monitored 

in the visitor centre.” 

Alan Capewell continues: “We are delighted with the 

solution which, not only ensures that the historical 

integrity of the site is retained, but also gives us 

peace of mind to be able to manage the security of 

this exhibition in real time. So far we have not had 

any trouble with visitors to the Gate House, but with 

such valuable items in there, theft and vandalism 

are always a risk.” 

Chubb Electronic Security has worked on several 

bespoke projects for the English Heritage. Another 

recent success was the installation a tailor-made 

infra-red CCTV system in order to be able to monitor 

the bats hibernating within the roof space of the 

Visitor Centre at Witley Court, Worcestershire. 


Electronic locking 

with a twist 

he new thumbturn electronic cylinder from SALTO 

Systems offers a stylish and ultra-modern access control 

solution for use on doors where the fitting of a conventional 

electronic handset is not always possible. 

With its crisp, clean contemporary styling and smooth brushed stainless steel 

finish, the electronic iButton RW/RFID cylinder can be installed on any 

conventional door including tubular steel doors as well as into more specialised 

antique doors or those found in listed or protected buildings. 

The new electronic cylinder offers easy offline installation on all types of doors, 

and when networked via the SALTO VIRTUAL NETWORK control system, can 

eliminate the problems associated with key control. SVN removes the need to 

replace locks when key or code security is breached due to the loss or theft of 

keys and codes, allowing the access media and locks to be updated, restricted 

or deleted remotely to provide the ultimate in convenient, secure, access control 

management. 

It can work with the majority of European lock types including Europrofile and 

Swiss Round cylinders locks and its ‘anti-panic’ facility means it can always be 

opened from the inside no matter what the situation. Emergency opening is also 

possible at any time using its Portable Programming Device (PPD). The cylinder 

provides automatic changing to/from daylight saving time, incorporates a free 

access mode, and its blocking mechanism module and battery are housed in 

the protected interior of the 

escutcheon for extra security. 

Power is supplied by a single 

one-piece CR123A battery 

which provides 30,000 openings 

when used with RFID access 

media or 60,000 openings when 

used with an iButton. It supports 

up to 64,000 users and its audit 

trail facility can store the last 

1,000 events in its non volatile 

flash memory. 


L 

eading modular building provider, 

Portakabin, has won accreditedsupplier 

status with 

OGCbuying.solutions - the major 

national procurement agency for the 

public sector. 

Throughout a four-year contract, public sector 

organisations looking for accommodation solutions 

will be able to avoid the costly, compulsory 

competitive tender process and turn to Portakabin to 

fulfil all their requirements. 

A spokesperson for OGCbuying.solutions said, 

‘Portakabin has successfully been through our very 

stringent selection process, which includes prequalification 

questionnaires, a competitive tender 

stage and interviews, proving to us that the 

company offers the high standards of service, 

product quality and value we demand from our 

accredited suppliers. 

‘In addition, we were very impressed by the full turnkey 

package that Portakabin offers. From 

processing planning permissions to installing climate 

control systems, access ramps and furniture, the 

company is able to handle everything, offering 

A 

Nilfisk-Advance 

announces CFM 

merger in the UK 

powerful new force in the 

industrial vacuum market will 

provide an unrivalled range of 

innovative solutions to meet 

individual cleaning needs and satisfy 

increasingly stringent legislation. 

Nilfisk-Advance is merging CFM 

Vacuum’s UK operation into its Bury 

St Edmunds based sales 

organisation, creating a new IVAC 

division specialising in high-quality 

industrial vacuum systems. 

A rationalised product portfolio, branded 

Nilfisk-CFM, will be offered to the market 

backed by the high standard of technical 

expertise and service that both 

companies’ clients have come to expect. 

As a combined force Nilfisk and CFM will 

be the largest supplier of products in the 

IVAC sector and the division will be 

working to a £3m budget in year one 

with ambitious plans for the launch of 

new product lines and further growth. 

Commenting on the merger, which took 

effect from 1 February 2007, Karen 

James, Sales and Marketing Director at 

Nilfisk-Advance says: “Industrial vacs, 

and particularly bespoke centralised 

vacuum systems, are a highly technical 

specialist sale. With changing regulations 

and health and safety requirements 

companies cannot afford to take risks. 

They need a supplier they can rely on to 

ensure they have a product that solves 

the problem and conforms to current 

legislation such as ATEX and that’s 

exactly what our new IVAC team will be 

able to deliver.” 

“Our ability to supply products across the 

range and provide second to none 

support has paid off.” 


Portakabin appointed accredited 

supplier by OGCbuying.solutions 

complete peace of mind for our customers.’ 

Plus, each new Portakabin building comes with a 

pioneering 20-year structural warranty and 5-year 

product warranty package. 

OGCbuying.solutions is an Executive Agency of the 

Office of Government Commerce in the Treasury. 

Its primary role is to help its public sector colleagues 

maximise procurement efficiency and value for 

money. 

Its services are available to a large cross section of 

W 

ith growing corporate concern 

about issues of sustainability and 

environmental protection, the 

fourteenth PHS Quarterly Facilities 

Management Survey investigated the 

FMs’ role in environmentally 

responsible waste management practice 

in British organisations, revealing a 

complex task which clearly rests 

heavily on FM shoulders. 

In the Survey, in which 200 UK facilities 

management professionals were interviewed in 

October this year, over 80% of surveyed FMs 

said that they were wholly or 

partly responsible for this 

challenging waste arena, 

which includes supplier 

management, legislative 

compliance, recycling 

support and management 

of resources. However, just 

54% of FMs actually held 

the budget for waste 

disposal, revealing a disparity 

in responsibility and ultimate 

control that may underpin 

some of the Survey’s other 

findings. 

Most commercial organisations 

interviewed (over 70%) now 

employ a private contractor to 

remove their waste from site, with 

over 50% using the larger, 

national suppliers. Many smaller, 

local operators were also 

mentioned, however, indicating 

that, despite the spate of 

acquisitions and influx of large, 

foreign multi-nationals, competition in the market 

remains healthy for the time being. 

business 

public sector customers including the Ministry of 

Defence, HM Prison Service, the Police, Emergency 

Services and any organisation that is more than 50 

per cent publicly funded. 

In addition, private-sector specifiers working for the 

public sector, such as architects, engineers and 

facilities management companies, can access its 

services. 

Graham Burnett, Commercial Manager of Portakabin 

Hire Division, said, ‘OGC accreditation demonstrates 

the level of competitiveness and quality that our 

company represents. It’s an important badge of 

professionalism that will give public sector 

companies peace of mind that they are choosing a 

building solution that has been pre-assessed for 

quality and value.’ 

Furthermore, every Portakabin building procured 

comes with the company’s unique Customer 

Charter*, which states that if the company fails to 

complete projects on time and on budget, customers 

are entitled to a week’s free hire for every day 

Portakabin is late, or an additional six months’ 

product warranty on buildings that are purchased. 


PHS Survey explores FM 

role in environmentally sound 

waste management practice 

Price is the primary driver in supplier selection in 

nearly 35% of cases, ahead of service reliability 

(26%) and worryingly, given the plethora of laws now 

dictating what we do with our waste, also legal 

compliance (8%). 

In fact, while 90% of respondents recycle their waste 

- including office paper (82%), cardboard (54%), 

plastic cups and bottles (20%), glass bottles (20%) 

and cans (20%) - just 13% recycle items like IT 

equipment, batteries and fluorescent light tubes, 

despite their recent classification as hazardous 

waste and the prospect of the 

WEEE (Waste Electrical and 

Electronic Equipment) Directive 

later this year. Evidently, it takes 

a while for new legislation to sink 

in and change our behaviour. 

Over half the Survey 

respondents said they would 

like additional support and 

information about waste 

legislation, however, which 

would seem an issue that 

needs to be addressed. 

Peter Cohen, chief executive 

of the PHS Group plc, 

comments, “The PHS 

Quarterly FM Survey was 

launched for the benefit of 

our customers, to reveal 

interesting and relevant 

facts for Facilities 

Managers about their 

industry and about the 

practices and opinions 

of their peers. We hope the results 

of this survey will both inform and support the 

business community in reviewing and improving 

waste management practice in the workplace.” 


61

usiness 

Safeguarding Welsh 

health and blood 

CS Security has picked up a 

Oprestigious contract which means 

taking on the responsibility for security 

at Royal Glamorgan Hospital as well as 

providing guarding services for the 

Welsh Blood Service. 

OCS Security is a division of the £600 million OCS 

property services support group and provides a 

comprehensive range of security services across 

Wales but these contracts are the first with the NHS 

in South Wales. Under the contracts, OCS will take 

on a wide-ranging responsibility for helping keep the 

Royal Glamorgan Hospital’s premises and people 

safe on a 24/7 basis. They will also provide security 

for the site and facilities of Welsh Blood which plays 

a vital role in supplying South, West and part of Mid 

Wales with crucial blood and blood-derived products. 

The contract means that the OCS security team will 

provide specialist support in many areas unique to a 

modern health service, including dealing with the 

risks of baby abduction, patient absences from 

mental healthcare units, the handling of blood 

products, the theft of drugs and high value 

equipment and the security of car parks which are in 

constant use. 

As a result of the extremely tight tendering schedule, 

OCS Security had only two weeks to ensure that 

New product 

manager for 

Andrews Water 

Heaters 

A 

drian Morris moves from internal 

sales to product manager for 

Andrews Water Heaters responsible 

for Standard and Hi-Flo direct-fired 

storage units, FastTflo continuous 

flow appliances as well as having 

some involvement with SOLARflo, the 

newly launched commercial solar 

thermal water heating system. 

His appointment is indicative of the focus Andrews 

is placing on extending its range of solutions in 

particular by utilising condensing and renewable 

technology. Adrian has been with Andrews for 4 

years, having gained previous industry experience 

from one of the leading commercial boiler 

companies and prior to that was with British Steel. 


62 

professional resources were in place to provide a 

seamless transition from previous arrangements 

which meant covering all aspects of the contract 

including providing training tailored to the specialist 

nature of the work. 

Richard Fenton-Jones, managing director of the 

OCS Security division said, “We are very pleased to 

have won this contract which is our first for the NHS 

in South Wales. We demonstrated our vast 

experience of the special requirements of providing 

security services to the NHS gained at a number of 

flagship sites in Northern England. This 

understanding of the bespoke training needs and 

rigorous management techniques needed has stood 

us in good stead in Wales and we hope this win will 

lead to further contracts in the region.” 

The contract has been awarded by the Pontypridd 

and Rhondda NHS Trust which was formed in 1999 

to meet the physical and mental healthcare needs of 

a population of 280,000. The Trust places a strong 

emphasis on the personal and professional 

development of its staff through training and 

education. This closely mirrors the OCS Security 

philosophy of continuous support in achieving the 

highest professional standards. Paul Wilkins on 

behalf of Pontypridd and Rhondda NHS Trust said, 

“We believe we have selected a highly professional 

ith its eyes firmly fixed on 

Wexpansion in Europe, HiLo-PSS 

has appointed Cesar Nosti as its SE 

Europe Sales Director. Cesar will 

become an integral part of HiLo-PSS 

new management sales team that also 

includes Gordon Cossar, Group Sales 

Director and Denis Reynolds, Sales 

Director, UK Direct Sales. The team has 

been formed to provide HiLo-PSS 

customers with a cost base for the 

whole of Europe. 

Born in Gijon, Northern Spain, Cesar spent six years 

working for Esmena throughout their Key Accounts 

across Europe and the Far East, and was also 

responsible for the launch of their UK subsidiary in 

2002, which he was running until his move to SSI 

Schäefer in 2004, to become their Key Account 

Manager for Spain and 

Portugal. Although based 

in the UK, as SE 

European Sales Director 

he will be spending much 

of his time in Romania 

and SE Europe building 

HiLo-PSS distributor and 

direct sales network. 

Commenting, 

Cesar Nosti said: 

“My task is to 

replicate HiLo- 

PSS reputation 

in the UK for 

delivering quality, 

innovative and 

security provider with a strong track record with the 

NHS in England. OCS is committed to its people 

and to ensuring that our people and those they care 

for benefit from the best possible support.” 

Across the UK, OCS Security now has around 3,500 

security guards operating via eighteen nationwide 

operations centres. It was among the first to ensure 

it met the phased deadlines for putting its guards 

through the regulatory licensing process, gaining 

Approved Contractor Status in March this year. 

OCS has grown to become a major force in the 

security sector, not just in manned-guarding but in 

the provision of leading edge CCTV & Access 

Control Systems and services such as bug sweeps, 

VIP protection, close combat training and assisting 

in corporate investigations. 


HiLo-PSS unveils new 

management team 

cost effective solutions to customers’ storage needs 

to new customers throughout Europe. I am 

delighted to be working for a company that is 

committed to expansion through investment in 

technology and people”. 

Established in 1907, Hi-Lo has been manufacturing 

racking and shelving systems since the early 1960s 

and is renowned for its technical knowledge and 

high quality products. In 2005 it acquired Planned 

Storage Systems making one of the UK’s foremost 

independent designers, manufacturers and installers 

of innovative storage solutions. Collectively, the 

combined company has annual sales of over £20 

million, making it a major player in the industrial 

shelving manufacturer in the UK. 

Reader Reply No:10032

B 

Bell Security appoints 

Mark Petre to build Fire UK 

ell Security is moving to unify and 

further develop its UK-wide fire 

systems business, renamed Fire 

UK. Mark Petre has joined as 

General Manager to oversee the 

process. Mark brings 19 years’ 

industry experience to his new 

role. 

As Bell Fire Ltd this business has 

operated successfully since the late 

1990s. In addition to supporting Bell’s 

nationwide security systems activities with 

retail banks, other fire systems customers 

have been, to date, primarily clustered in the 

Glasgow-Edinburgh corridor and in 

London and the South East. A 

first step will be 

expanding the regional 

service management 

ICS win a trio worth £1 Million 

okingham systems integrators 

WIntegrated Control Systems will 

shortly complete work on three new 

contracts worth more than £1million. 

The three, all in prestigious buildings close to each 

other in central London, involve the design and 

installation of new or refurbished building 

management systems. 

At Vintners’ Place in Upper Thames Street, ICS 

utilised as many components as possible from an 

existing 380-outstation system as part of a 12-week 

refurbishment which involved removal and 

replacement of all BMS hardware. Items such as 

sensors, valves and control panels were retained 

and refurbished in situ and interfaced with new 

replacement equipment. 

ICS were required to demonstrate a high level of 

forward planning prior to being awarded the contract 

by consulting engineers FHP as the multi tenanted 

building remained occupied throughout the contract 

and all works were required to be executed without 

disruption to the tenants. 

Adelaide House, an art deco building close to 

team and developing a new regional operations 

centre in Leeds. 

Mark Petre said: “Fire UK is looking to 

capitalise on existing strengths rather 

than break new ground. Our systems 

design, installation and ongoing 

maintenance activities are wellrooted. 

But we are being more 

forceful in marketing our ability to 

take over maintenance contracts for 

systems installed by third-parties. 

And our NSI Fire Gold-certified status 

adds value to our ability to support 

clients in their responses to the 

October 2006 changes in 

UK fire 

regulations.” 

Reader Reply 

No: 10124 

London Bridge, has also remained operational 

throughout a year-long ICS project, which involves 

the installation of a new building management 

system, terminal unit controllers on fan coil units and 

associated panels for the control of new M & E 

plant. Overbury awarded ICS the £450,000 contract. 

A project in new headquarters premises for HVB 

Bank across five floors in the prestigious Moorhouse 

building on London Wall will involved the design and 

installation of systems that will provide critical round 

the clock controls of systems serving dealing rooms 

on two floors. Reader Reply No: 10009 

Sargents achieves new 

quality assurance standards 

argents, one of the UK’s foremost 

Scommercial removals and storage 

businesses has become one of the first 

companies in the removals and storage 

industry to be accredited with the 

globally recognised standards, BS EN 

ISO 9001:2000, ISO 14001 and OSHAS 

18001 

The criteria for the new ISO 9001:2000 standard is 

based on eight quality management principles 

including leadership, involvement, continual 

improvement, a systems approach to management, 

customer focus and a process approach. Each 

department now has a process owner who is 

responsible for all the processes within their 

department ensuring 

greater customer focus. 

The ISO 9001 follows 

the attainment of the 

ISO 14001 and the 

OSHAS 18001. The 

former is the environmental standard, for which it 

had to demonstrate that it controls emissions and its 

exposure to the environment, and the disposal of inhouse 

and customer waste is handled 

environmentally. For the health and safety certificate, 

OHSAS 1801, Sargents had to prove that it had the 

due process and procedures in place to manage 

and control risk. 

Brian Taylor, Chairman of Sargents said: “The new 

ISO 9001 standard places more emphasis on 

customer satisfaction, management responsibility, 

and the measurement of the company’s 

performance. Each of these standards encourage us 

to more be forward thinking and it challenges all our 

existing processes and focuses the company’s 

efforts and 

resources to 

achieve the highest 

level of satisfaction 

for all our clients.” 

RR No: 10070 

I 

business 

Six is the Best 

for Grundfos 

fter a number of excellent years 

Ashowing increasing year-on-year 

growth as a major multi-segment pump 

solutions provider in the UK, Grundfos 

Pumps has just announced they broke 

through the £100m sales turnover 

barrier in 2006. 

Peter Reynolds, Managing Director said “last year 

was a fantastic year right across the board for us. 

We have seen the company grow in all the major 

areas in which we compete, and we are aiming to 

not only consolidate our position in 2007, but to 

continue with our aggressive growth plan”. 

The company launched several key new products in 

2006 and once again have a burgeoning portfolio 

they will be showcasing throughout 2007. 

Peter, who took over 

the position of head of 

the UK sales and 

marketing organisation 

in mid-2006 continued 

“we have a very firm 

vision for the future 

and have the product 

line-up and employee 

base to ensure we can 

continue this rate of 

growth right into 2010 

and beyond”. Reader 

Reply No: 10110 

Inviron strengthens 

Business 

Development Team 



has taken on two new senior members 

of staff to join its Facilities Management 

and Service business. 

Simon Ogunby is the new business development 

manager for the North West while Brad Smith has 

taken on the challenge of business development 

focusing on the London and Eastern Region. 

David Gill, Inviron’s General Manager for business 

development, FM&S, said: “Simon joins us with a 

wealth of experience gained within the facilities 

management and building services maintenance 

industry. “Simon will be concentrating on developing 

traditional building services maintenance 

opportunities and assisting our operational teams to 

enhance the existing business base in the North 

West. “Brad joins us with great enthusiasm for the 

role and I am sure he will prove to be an integral 

member of the solid team already in place in the 

London region. “Brad will be concentrating his efforts 

on the development of traditional building services 

maintenance opportunities and assisting our 

operational teams in the enhancement of the 

existing business base working very closely with 

myself.” Reader Reply No: 10053 

63

64 

new products 

The Xtreme Series from SportsArt is 

an energy efficient winner 

The new Xtreme Series from SportsArt 

Fitness has the sleek Euro-styling, features 

and user friendly interface to get all your 

health and leisure club members excited. But 

just as important, the new SportsArt Xtreme 

series addresses many commercial issues as 

the equipment is designed to meet the 

extreme demands resulting from constant use, providing durability, reliability and a 

new revolutionary energy efficient drive system. 

The new cardio Xtreme Series from SportsArt Fitness UK was designed to excite 

and motivate users to the full, whilst addressing the business needs of leisure 

centre and health club managers. The Xtreme series provides quality proven 

engineered fitness equipment with a track record of reliability, whilst that conforming 

to green issues by reducing energy use and providing significant costs savings. 

For more information call 01282 779 234 RR: 10160 

New generation label software 

A range of new user-friendly features have 

been added to Norprint’s WLP2 label design 

and print software. These include an improved 

installation program and interface, a new look 

for the date selection function, a right mouse 

click menu for quick access to the most used 

features and faster, easier access to stored 

label templates. WLP2 was developed by 

label company Norprint Ltd’s own software engineers and incorporates built-in 

drivers for popular label printers such as SATO, ZEBRA, TEC and FARGO. Other 

new features include the addition of ellipse objects, and numerous database 

management improvements. WLP2 can be licensed as a single stand-alone 

application or as a network or site license - allowing simultaneous use from any 

station on the network. Norprint can tailor the software to meet specific industry or 

business needs using its own software developers. 

For more information call 01205 365161 RR: 10042 

Reco now offers biggest 

zero-turn mower range 

Huntingdon-based Rustons Engineering has 

been appointed the sole UK importer for the 

Grasshopper range of zero-turn mowers, the 

top-selling equipment of its type in the USA. 

The range complements the Grillo equipment 

launched last year, and Reco now offers 

probably the widest choice of zero-turn mowers in the UK. Grasshopper offers four 

mid-mount and three front-mount ranges of equipment in three widths, giving 21 

different models with an additional choice of cutting decks with rear or side delivery 

and mulching kit options. Decks up to 6ft wide are available on some models, the 

most powerful being able to mow at speeds up to 11 mph, giving a work rate of over 

seven acres per hour. A feature of the equipment is the high-quality hydraulic drive 

system, which incorporates particularly fine-mesh oil filters – rated at 7 microns 

compared with up to 25 micron types more commonly used. 

For more information call 01480 455151 RR: 10097 

Versatile tester records condition of all 

workplace safety equipment 

Seaward Electronic’s innovative new PrimeTest 300 has 

been specifically designed to make the testing and 

inspection of a wide range of workplace safety 

equipment and appliances as fast and effective as 

possible. 

Designed the essential safety testing of all Class I and 

Class II electrical appliances, the hand held tester also 

provides a simple and convenient way to record periodic 

safety inspection and test data for all types of workplace 

safety equipment. These include fire extinguishers, smoke and fire alarm systems 

and emergency lighting. 

Comprehensive equipment details can be recorded including notes on physical 

condition and the results of functional or operational tests, as well as date, location 

and identity of the person carrying out the inspection. 


First for folding tables 

Please quote customer reference number 

shown below in all correspondence 

and much more! 

Gopak Ltd., Range Road, Hythe, Kent CT21 6HG 

Tel: 01303 265751 Fax: 01303 268282 e-mail: info@gopak.co.uk 

www.gopak.co.uk 

® 

Now available – New Gopak 2007 product 

guide 

Gopak, the UK’s market leader in the design, 

manufacture and supply of lightweight versatile 

tables and seating, has this month released its latest 

product guide containing over 80 pages on the 

newest range of products for 2007. 

A must have for anyone involved in specifying 

furniture solutions; the new guide is bigger and better 

than ever before. It features Gopak’s famed range of 

multi-purpose folding tables plus a host of new 

products. These include an exclusive range of 

church chairs and storage solutions; high and low 

stacking stools, and a fantastic junior swivel chair for IT use. New additions to the 

popular bistro range are featured in the brochure, as well as the new Bench Skate, 

Servery Table and increasingly sought-after Ultralight Staging System. 


New angle extends possibilities 

for Evac+Chair 

Evac+Chair International has just increased the angle of 

descent capabilities of its Evac+Chair emergency 

evacuation chair by a crucial 2° so that it now has an 

operating angle of 40°. 

This new product development not only sets a new UK 

benchmark that exceeds building regulations, but widens 

the application of the chair so that those with steeper stairs 

typically found in the domestic housing sector or in period 

buildings, can now benefit from the Evac+Chair as an 

emergency evacuation solution for the mobility impaired. 

The 20 year proven Evac+Chair, which is manufactured in the UK, can be operated 

safely and effortlessly at this angle enabling a single user to evacuate a person with 

mobility difficulties quickly and easily using continuous belts to provide controlled 

descent over stair nosings in proportion to passenger weight. 


MK sets the scene with 

new lighting product 

MK is putting the end user firmly in control when 

it comes to lighting with the launch of its new 

Aspect DSC – digital scene control – system. 

Based around the tried and trusted Aspect range 

of switches, Aspect DSC has been specifically 

designed and engineered to be an “out the box, on the wall” product, making 

installation quick and simple. The system will work with most current lamp types 

including incandescent lamps, mains voltage halogen lamps and low voltage 

halogen lamps powered by an electronic transformer. 

When it comes to installing the system a number of features make it very 

contractor-friendly. Firstly Aspect DSC is the only product in the market that will fit 

into a standard UK 47mm back box. Typically other mainstream products are much 

deeper, and in some cases physically larger. Second, the system is ideal for 

retrospective fitting, as there is no need for a neutral connection. 


Keraflo KAX float valve extends the range 

The ‘Aylesbury’ KAX Type float valve is the latest addition to the 

Keraflo ‘extended drop’ range designed for installation in water 

storage tanks with raised valve chambers. The KAX valve is 

available in larger sizes, with four models from 1/4” to 2” (32mm 

to 50mm) and is therefore particularly suitable for Type AA and 

AB air gaps where valves larger than 1” are required. These 

valves have a non-adjustable operating differential between 

opening and closing of 75mm. 

The delayed action of the ‘Aylesbury’ KAX valve ensures it 

remains fully open until upward water pressure on the puncture 

proof key-shaped float, which is manufactured from CFC free 

polyethylene closed cell PE foam, causes it to close in a single action. All 

‘Aylesbury’ valves are based on rotating ceramic discs which have ports aligned 

when open and misaligned when closed. As there are no seats or washers to wear 

out they are virtually indestructible and completely maintenance free. 

For more information call 0118 921 9920 RR: 10134

RR: 10147

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