User Guide Product(range) - Neopost

7.4 OMR error codeserror description suggested solution information Error codeReading error.Remove the documents and Wrong window position. 3 : 112adjust the 1st mark from thetop position correctly.Reading error.Remove the currentSuspected set after error. 3 : 114suspected set and check thenext set.Reading error.Remove the documents and Not enough marks. 3 : 120adjust the reading head.Adjust the1st mark from thetop position correctly. Whenthe error still occurs, contactyour service organization.Reading error.Remove the documents and No basic command. 3 : 122check the used OMR code.Reading error.Remove the documents and Wrong parity in code. 3 : 126check the used OMR code.Adjust the reading head.Reading error.Remove the documents and Undefined mark found 3 : 127check the used OMR code(flex-dongle).Reading error.Remove the documents and Wrong mark distance. 3 : 128check the used OMR code’s(mark line distance).Reading error.Remove the documents and Too many marks. 3 : 129check the used OMR code(flex-dongle).Too many sheets.Remove the documents. Set size exceeded. 3 : 134Check the set and completethe set manually.Incomplete set.Remove the documents.Check the set and completethe set manually.Part of previous set. 3 : 135Service assistance is needed for the error codes with the message “technical failure”. First write downthe error code, then switch the inserter off and on again, to verify system operation. When the error stilloccurs contact your service organization.24