User Guide Product(range) - Neopost

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7.2 Clearing stoppagesFor clearing stoppages the three sections of thesystem can be opened (A, B and C).PowerFold ®Remove the documents as follows:• pull the hand grip up and pull the upper coverinto vertical position,• remove the documents from the PowerFold ® ,• close the upper cover until it clicks.Reset the error after solving the problem withkey 4.Lower envelope trackRemove the envelopes as follows (see figurebelow):• open the side cover A,• lower and hold the handle B to the left andremove the envelope(s) from the lowerenvelope track,• release the handle B,• close the side cover.Reset the error after solving the problem with(key 4).If needed, envelopes and documents can betransported manually by turning knob Cclockwise. To transport envelopes manually tothe insert table or to the lower envelope track,turn knob D clockwise.20
7.3 Operator troubleshootingSymptom Possible cause Remedy SectionThe machine cannot bestarted after switchingon.Machine not connectedto mains.Connect the machine tothe mains.Fuse is blown. Replace fuse below -power switch.A cover is opened. Close the covers --Machine stops withenvelope at insertposition (flap not open).Envelopes stackedreversed in the hopper.Check envelope feedadjustments. Placeenvelopes correctly inhopper.Adjustments forenvelope feeding.Envelope flap sticks.Wrong envelope typeused (not accordingspecifications or jobsettings).Store envelopesaccording tospecifications.Change envelopesaccording tospecifications.Specifications.Specifications.ENGLISHEnvelopes are doublefed.Envelope stop skewed.Envelope separation notcorrectly adjusted.Envelopes not placedproperly in the hopper.Side guides of theenvelope hopper are settoo wide.Check separationsettings, adjust ifneeded.Check and replace ifneeded.Check side guides andadjust if needed.Adjustments forenvelope feeding.Adjustments forenvelope feeding.Adjustments forenvelope feeding.Envelopes are fedirregularly.Hopper almost empty. Refill hopper. Adjustments forenvelope feeding.Separation set toonarrow.Side guides set toonarrow.Envelope support notpositioned correctly.Check separationsettings, adjust ifneeded.Check side guides andadjust if needed.Reposition the envelopesupport.Adjustments forenvelope feeding.Adjustments forenvelope feeding.Adjustments forenvelope feeding.Flap is wrinkled andsometimes not opened.Envelope not withinspecifications.Check specificationsand change envelopes ifneeded.Specifications.21
Page 1: OPERATOR MANUALENGLISH1
Page 6 and 7: 2. GENERAL2.1 Understanding the sys
Page 8 and 9: Moistening the brushesThe water tra
Page 10 and 11: • push the document feeding tray
Page 12 and 13: 3.9 Adjustments for envelopefeeding
Page 15 and 16: 1. set number of documents per feed
Page 17 and 18: When OMR is selected in a job, the
Page 19: Code position and free areaThe code
Page 23 and 24: Symptom Possible cause Remedy Secti
Page 25: 8. MAINTENANCE8.1 ServicingDisconne

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