11.07.2015 Views

1 Display the screen. - UTAX UK

1 Display the screen. - UTAX UK

1 Display the screen. - UTAX UK

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Troubleshooting > Responding to MessagesFMessage Checkpoints Corrective Actions ReferencePageFailed to send <strong>the</strong> fileinformation.Is <strong>the</strong> machine and <strong>the</strong> PC towhich <strong>the</strong> scanned image is to besent connected to <strong>the</strong> network?Check <strong>the</strong> network and SMB settings.- The network cable is connected.- The hub is not operating properly.- The server is not operating properly.- Host name and IP address- Port number2-8Is <strong>the</strong> account information (userID, password) used to access <strong>the</strong>shared folder to which <strong>the</strong>scanned image is to be sentincorrect?Check <strong>the</strong> following settings of <strong>the</strong> PC towhich <strong>the</strong> scanned image is to be sent.- Host name- Path- Login user nameNOTE: If <strong>the</strong> sender is a domainuser, specify <strong>the</strong> domain name.[Login User ID]@[Domain Name]Example: sa720XXXX@km- Login password- Folder share permissions of <strong>the</strong>recipient—Failed to specify JobAccounting.*— Failed to specify Job Accounting whenprocessing <strong>the</strong> job externally. The job iscanceled. Press [End].—Failed to store job retention data. — The job is canceled. Press [End].Insufficient free space in <strong>the</strong> Job Box.Try to perform <strong>the</strong> job again afterprinting or deleting data from <strong>the</strong> JobBox.Finisher failure. — Contact your Service Representative.Press <strong>the</strong> System Menu/Counter key,[Adjustment/Maintenance], [ServiceSetting] and <strong>the</strong>n [Reset DisableFunction Mode]. Press [Execute] toperform Reset Disable Function Mode.——Finisher is not connected to <strong>the</strong>machine properly.— Turn <strong>the</strong> main power switch off and <strong>the</strong>ncheck <strong>the</strong> attachment of <strong>the</strong> bridge unitand <strong>the</strong> power cable.—Finisher tray is full of paper.Is <strong>the</strong> acceptable storagecapacity exceeded for <strong>the</strong>document finisher tray?Remove paper from <strong>the</strong> documentfinisher tray.—Fuser unit is not installed. — Replace <strong>the</strong> fuser unit (h) to ourspecified fuser unit. See <strong>the</strong> leafletsupplied with <strong>the</strong> fuser unit for details.—* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.10-16

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