1 Display the screen. - UTAX UK

Troubleshooting > Solving MalfunctionsSolving MalfunctionsThe table below provides general guidelines for problem solving.If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the followingpages. If the problem persists, contact your Service Representative.Symptom Checkpoints Corrective Actions ReferencePageAn application does not start. Is the Auto Panel Reset time short? Set the Auto Panel Reset time to 30seconds or more.9-24The screen does not respondwhen the main power switchis turned on.Is the machine plugged in? Plug the power cord into an AC outlet. 2-11Pressing the Start key doesnot produce printouts.Is there a message on the screen?Determine appropriate response to themessage and respond accordingly.10-13Is the machine in Sleep mode?Press the Power key to recover themachine from Sleep mode.2-23Blank sheets are ejected. Are the originals loaded correctly? When placing originals on the platen,place them face-down and align themwith the original size indicator plates.When placing originals in thedocument processor, place them faceup.— Check that the settings of theapplication software.3-73-9—Printouts are totally too light. Is the paper damp? Replace the paper with new paper. 3-2If you experience frequent problems,turn the cassette heater switch on.2-4Have you changed the density? Select appropriate density level. 3-519-26Is the toner distributed evenly withinthe toner container?Shake the toner container from side toside about several times.10-2Is there a message indicating theaddition of toner?Replace the toner container. 10-2Is EcoPrint mode enabled? Disable EcoPrint mode. 4-15— Run [Drum Refresh 1]. 9-27— Make sure the paper type setting iscorrect the paper being used.9-8Printouts are too dark eventhough the background of thescanned original is white.Have you changed the density? Select appropriate density level. 3-519-26The background density isobtrusive.— Run [Background Density Adjustment]. 3-559-2610-8