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Billing Manual for Community Care Network Providers

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APPENDIX D.1. Behavioral Health Managed <strong>Care</strong> Organizations (BH-MCOs)Per<strong>for</strong>mance/Outcome Management System (POMs)OVERVIEWThe POMS consists of a database that is updated on a periodic basis through batchdata file extracts that are obtained from a variety of data sources (see attached table ofoutcome measures and data sources). The database, which is maintained andmanaged by the Department of Public Welfare (DPW), contains an extensive array ofraw data concerning enrollees in the BH-MCOs. The primary purpose of the database isto serve as the basis <strong>for</strong> producing a set of per<strong>for</strong>mance measures/indicators. DPW willutilize the per<strong>for</strong>mance measures/indicators as its primary tool <strong>for</strong> continuouslyevaluating the effectiveness of the BH-MCO contractors in achieving a variety ofsystems level outcomes.The POMS serves the following primary functions:1. Provides accountability <strong>for</strong> public funds expended through DPW’s capitationpayments to the BH-MCO contractors.2. Provides a fair and objective evaluation of the BH-MCOs that DPW can use <strong>for</strong>implementing outcome oriented incentives and sanctions.3. Supports DPW and the BH-MCO contractors to implement a collaborativecontinuous quality improvement process.DATA COLLECTION PROCESSESRaw data concerning BH-MCO enrollees, obtained from a variety of sources, will betransmitted via batch file extracts to the POMS central database (see attached flowchart). The data will be linked and integrated <strong>for</strong> each BH-MCO enrollee based onunique identifiers. The integrated database will provide the basis <strong>for</strong> DPW to derivequantitative per<strong>for</strong>mance indicators/measures that reflect systems level outcomesachieved by each BH-MCO primary contractor. The primary data sources and datacollection processes are as follows:1. BH-MCO Encounter Data - BH-MCOs, through a process similar to what theDepartment required <strong>for</strong> the HealthChoices PH-MCOs, will submit data files on aregular schedule to DPW. The data will be edited and then loaded into DPW’sEnterprise Data Warehouse. The Office of Mental Health and Substance AbuseServices (OMHSAS) will, on a regular schedule, receive a file of all DPW acceptedencounter records and will per<strong>for</strong>m additional edits be<strong>for</strong>e loading to the POMScentral database.2. Enrollee Eligibility and Demographic Data - DPW will on a regular schedulemove enrollee eligibility and demographic data from its Client In<strong>for</strong>mation System(CIS) into the Enterprise Data Warehouse. OMHSAS will subsequently pull a subsetof eligibility and demographic data elements via data file extracts into the POMScentral database.<strong>Community</strong> <strong>Care</strong> Provider <strong>Manual</strong> | 1-888-251-CCBH | © 2012 All Rights Reserved | Page 211

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