Insurance : Ex Gratia Payments - Home Page

Insurance : Ex Gratia Payments______________________________________________________________________________• Was the employee/third party responsible for the loss?• Are the circumstances of the loss insured elsewhere – home contents ormotor vehicle policy?• Is there any suggestion of personal injury to the claimant?• Is there any suggestion that the loss did not occur as described by theclaimant?If the answer to any of these questions is yes then an ex-gratia paymentshould not be considered.2.4 If the Head of Service feels that the claim warrants consideration and he/sheis willing to meet the cost of an ex-gratia settlement from the Service budget,he/she should sign the form at section 16 and pass the form to the RiskManagement Section.2.5 The Risk Management Team Leader will check there is no existing legalliability claim against the Council and also advise whether the claim shouldbe more appropriately be dealt with as a legal liability claim. The RiskManagement Team Leader will liaise with Head of Law and Administrationfor advice.2.6 If objections are made then reasons will be given to the Head of Service whowill, in turn, advise the claimant.2.7 If there are no objections the claim will be returned to the Head of Service forpayment. Standard wording to be included in any payment letter is shown inAppendix 2.Current version at June 2012 Page 4 of 6