Umsobomvu Youth Fund Annual Report 2006 - Nyda

operationalreviewWe believe inempowering people,building relationshipsand improving lives.The Call Centre receives an average of 400 calls per dayUmsobomvu Youth Fund, as mandatedby Government to mainstream youngSouth Africans into the economy,provides young people with informationand counselling to afford thembetter decision-making abilities inacquiring skills and/or support for selfemploymentwith the objective ofenhanced employability.Contact Information andCounselling (CIC)CIC provides information and counselling to youth regarding career opportunities,entrepreneurship, education and training, citizenship and health/well-being; as well as otheryouth-related programmes and services.The UYF uses communication channels that exist within the Contact, Information and Counselling(CIC) Business Unit to create access to information and opportunities for youth. Thesechannels are:• Its Youth Advisory Centres, also known as YACs, which include Mobile Youth AdvisoryCentres;• A Call Centre (YouthConnect) which can be reached via 08600 YOUTH (96884);• An Internet Portal which can be accessed via www.youthportal.org.za;• SAY, the South African Youth Card, a card-based loyalty programme that provides UYFwith a database of young people to market its products and services to; and• An extensive Outreach Programme that is designed to create awareness and publicityaround UYF programmes and services, and also to facilitate access to information,support services and UYF programmes.Youth Advisory Centres (YACs)There are currently eight fully-fledged YACs (including the UYF-run Tshwane YAC) and110 YAC Centre Points (including one based at the UYF head office) offering informationand support to thousands of young people around the country. Well-trained personnelcalled Infomediaries provide information, support, training and referral services toyoung people.Umsobomvu’s existing YACs have attracted more than 212 150 young visitors in thelast year and 361 106 people since inception. Ninety-three sites have been introducedthrough Local Government municipalities and Further Education and Training Colleges(FETCs) across all provinces.Umsobomvu Youth Fund 2006 Annual Report17