2011 Annual Report - The Commerce Commission

Table: 6 Cases Successfully Disposed in 2011- Northern Division (cont…)Cases Resolved in 2011Case Number Case Name Case Details2011/07/05 –FTDN372011/07/11 –FTDN38Consumer Lvs. CompanyRConsumerM vs.Company SOn 5 th of July, 2011, Consumer L alleged that Company R chargedhim $0.3484 for the use of 66 units of electricity, when in fact heshould have been charged $0.1720 for 66 units of electricity.The case was evaluated and the Complainant was advised thatCompany R had passed the Govt Subsidy of $11.64; therefore thebill was calculated correctly. The Complainant was advised that thebill was correct.On 11 th July, 2011, Consumer M lodged a complaint in the form ofseeking clarification as to why the Commerce Commission wasputting all rural electrification projects on hold. The case wasinvestigated and the Complainant was advised that the Commissionwas not holding any rural electrification projects. The Commissionadvised the complainant that Company S was free to supplyelectricity to rural areas but only charge consumers with costspredetermined by the Commission that is, they cannot charge thehouseholds for capital costs. Households would have to only pay forthe black wire, connection and any internal wiring done.The Complainant was advised of the Commission’s decision withregards to the rural electrification programProvisionsof CCD2010ConsumerProtection& UnfairPracticeRestrictiveTradePracticeSectionsBreachedSection 76 &84Section 66Page150of236