2011 Annual Report - The Commerce Commission

Table 1: Cases and Relevant Provisions (cont…)Cases under each provision of Commerce Commission Decree 2010Provisions Breached Section Number of Cases under each ProvisionFalse or misleading representations 77 19False or misleading advertisement 78 8Certain Misleading Conduct In Relation To Goods. 83 19Certain misleading conduct in relation to services. 84 32Offering Gifts and Prizes. 85 1Referral Selling 87 1Limited Offers and Failing to Supply as Demanded 87I 1Statement of Price or Condition and Pull Date 87J 1Mandatory Trade is prohibited 87K 1Accepting payment without being able to supply as ordered 88 5Action in Respect of Goods of Unmerchantable Quality 114 14Action in Respect of Non-Compliance with Express Warranty 116 20Note: In some cases, more than one section of the CCD 2010 was breached and as such, the numbers in the table are higher than the actual number ofcases received.Highlights of 2011The total number of Cases completed/solved in the year 2011 was - 304 Cases. The breakdown of the cases received and completed/solved by theCommission in 2011 is recapped using the graphs below.Page11of236