2011 Annual Report - The Commerce Commission

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Table 2: Cases Successfully Disposed Of in 2011(cont…)Cases Resolved in 2011Case Number Case Name Issues Part of CCD 2010 ProvisionsBreached2011/09/19/BC-FTD/2262011/09/19/BC-FTD/2282011/09/20/BC-FTD/229Consumer Svs. CompanyUConsumer Tvs. Company VConsumer Uvs. CompanyWOn 19-09-11, the Commission received a complaint from Consumer Sagainst Company U, concerning the credit of a payment to a wrong meternumber. FCC mediated the matter and the respondent transferred the totalpayments $171.72 from JB41 to JB43 and the case was closed.On 19-09-11, the Commission received a complaint from Consumer Tregarding the installation of a power line to their farm property in Nadi. TheComplainant informed that they wanted to connect to Company V’s powerline and upon enquiring with Company V; they found out that they had asingle line, whereas, a double line was needed for the transmission ofelectricity to their property. Company V also informed the complainant thatthe cost for this would be around $11,000.00. The Commission was alsoinformed by the complainant that their property was less than 30 metersaway from the main Company V Grid line. FCC formally wrote to CompanyV, informing them of the issue and seeking a response. A response wasreceived, informing FCC that according to the respondent, the extensionwas uneconomical and they would make a case to the Government for thesupport of the extension and they were seeking assistance from theDepartment of Energy for support so that the application can be consideredand Company V, can proceed with the extension. The above was relayed tothe complainant and the case was closed.On 20-09-11, the Commission received a complaint from Consumer Uagainst Company W for refusing to honor his claims for a vehicle which wasinsured with Company W. The complainant informed FCC that he was outof the country on a business trip. While on the trip, his car was stolen fromhis office in Votualevu, Nadi and was involved in an accident.ConsumerProtection&UnfairPracticesConsumerProtection&UnfairPracticesNo Breach ofCommerceCommissionDecree 2010Section 75Section 762011/09/20/BC-FTD/229Page99of236
Table 2: Cases Successfully Disposed Of in 2011(cont…)Cases Resolved in 2011Case Number Case Name Issues Part of CCD20102011/09/20/BC-FTD/230Consumer Vvs. CompanyXThe two people who were alleged to have taken the car withoutauthorization have been charged by the police and sentenced accordinglyby the court. The complainant’s car was insured with Company W and hisclaim on the policy was declined by Company W. FCC after making itsassessment and analysis formally informed the complainant that he mayhave to seek legal advice on the issue and take the case to court andestablish the facts of the case and the claim against Company W.On 20-09-11, the Commission received a complaint from Consumer Vregarding the sale of “X liquid milk” by Company X. The complainantinformed FCC that first priority was given to major supermarkets in relationto the supply of X liquid milk, whereas small outlets like X Agencies had towait until the full quotas of supplies for major supermarkets were fulfilled.FCC formally wrote to the respondent informing them of the issue andseeking a response. A response was received, informing FCC that therespondent served their customers on a “first come, first serve basis” andmost of the major supermarkets orders were received before the productionrun and X Agencies may have to apply for an account with Company X ifthey wished to trade. FCC after making its assessment and analysisformally conveyed the above to complainant and the case was closed.Restrictive TradePracticesProvisionsBreachedSection 66Page100of236
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LETTER TO THE MINISTERHonorable Aiy
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5. Legal DepartmentThe department
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1.0 FAIR TRADING DEPARTMENT1.1 Over
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Figure 1: FTD Cases - Breakdown in
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Table 2: Cases Successfully Dispose
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Table: 6 Cases Successfully Dispose
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2.2 RENT SECTIONRent Section is a d
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Figure 5: House Conditions e.g. lea
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2.5 ACTIVITIES HIGHLIGHTSThe table
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Table 11: Rent Cases Resolved -2011
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Table 11: Rent Cases Resolved-2011C
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Table 11: Rent Cases Resolved-2011N
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Table 12: Summary of Steel Industry
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3.2 Ex Factory Wholesale Rebar Pric
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3.4 ElectricityDuring the period, t
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Table 16: Summary of Telecommunicat
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Table 16: Summary of Telecommunicat
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Table 17: Summary of Marina, Airpor
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Table: 18 Investigations and Resear
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Table: 19 Determinations and Price
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Table:20 Petroleum Re etail Price-2
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4.7 Ex-factory Wholesale Price of G
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Table: 24 Summaries of Inspections
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Table: 25 Summary of Inspections -
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5.0 Legal Department5.1 OverviewThe
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Table: 32 Number of Prosecutions fo
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FINANCIAL STATEMENT
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2011 Annual Report - The Commerce Commission

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