NAPAA Board<strong>of</strong> Directors2011-2012Administrative OfficesJim Fish, Executive DirectorP. O. Box 7666Gulfport, MS 39506Ph # 877-269-3474Nonmembers: Call 563-564-1800ExecutiveDirector@napaausa.orgNancy Fish, <strong>Association</strong> ManagerP.O. Box 7666Gulfport, MS 39506Ph #877-627-2248Nonmembers: Call 563-564-1800Fax #866-627-2232hq@napaausa.orgPlease email HQ@napaausa.org tocontact our <strong>of</strong>ficers and directors.Include the name <strong>of</strong> the person inthe subject line.OFFICERSBob IsacsenPresidentHoboken, NJDale RevelsImmediate Past PresidentKissimmee, FLDebe Campos-FleenorExecutive Vice PresidentTucson, AZIsmael Melendez, Jr.TreasurerFederal Way, WAJudy OstSecretaryBattleground, WADIRECTORSAl Bullard, Floral Park, NYEd Hogg, Fairfax, VAGreg Thompson, Burleson, TXLezlee Liljenberg, Arlington, TX<strong>Exclusivefocus</strong><strong>National</strong> <strong>Association</strong> <strong>of</strong>Pr<strong>of</strong>essional Allstate Agents, Inc.P.O. Box 7666Gulfport, MS 39506-7666Phone Toll Free (877) 627-2248Toll Free Fax (866) 627-2232Web Site www.napaausa.orgEmail HQ@napaausa.orgNonmembers: call 563-564-1800Jim FishExecutive EditorP.O. Box 7666Gulfport, MS 39506Phone (877) 269-3474 • Fax (866) 627-2232<strong>Exclusivefocus</strong>@napaausa.orgNonmembers: call 563-564-1800<strong>Exclusivefocus</strong> and DirectExpress are <strong>of</strong>ficial publications<strong>of</strong> NAPAA - The <strong>National</strong> <strong>Association</strong> <strong>of</strong>Pr<strong>of</strong>essional Allstate Agents, Inc. No part <strong>of</strong> this publicationmay be reproduced without prior written permission<strong>of</strong> the publisher. It is the policy <strong>of</strong> this publicationto reflect the pr<strong>of</strong>essional thoughts and attitudes <strong>of</strong>our members and to advance the pr<strong>of</strong>essionalism <strong>of</strong> theinsurance industry to the ultimate benefit <strong>of</strong> the insuringpublic.The views expressed by NAPAA, or any <strong>of</strong> its positionsrelative to its activities and those <strong>of</strong> its members’ actions onbehalf <strong>of</strong> this organization, are expressly those <strong>of</strong> NAPAA,and do not reflect the views or the opinions <strong>of</strong> Allstate InsuranceCompany, or any <strong>of</strong> its affiliates.Letters to the Editor: All letters must include an addressand a daytime and evening phone number. Wereserve the right to edit letters for clarity and space.This issue <strong>of</strong> <strong>Exclusivefocus</strong> magazine may containarticles <strong>of</strong> interest submitted to NAPAA by outside authors.NAPAA is not responsible for the opinions, adviceor accuracy <strong>of</strong> any information provided therein.NAPAA’s Mission StatementNAPAA is dedicated to the success <strong>of</strong> AllstateExclusive Agency Owners and to advance theindependence and entrepreneurial spirit <strong>of</strong> ourmembers.NAPAA’s GoalsOur goals are subject to alteration, influenced bya constantly changing environment and the needsand wishes <strong>of</strong> our members.NAPAA encourages its members to activelyparticipate in the process <strong>of</strong> defining and refiningour Mission, Goals and Positions.Our General Goals:• To provide an organization specifically tailoredto benefit Allstate Exclusive Agents• Monitor legislative and legal issues pertinentto Agents and their clients• Maintain an Action Fund to support issuesbeneficial to agents and clients• Provide reliable communications on all issuesthat affect Agents and the ability to call upon ourmembers to act• Provide Agents with a distinct voice on issuesthat affect them, continually exploring options andsolutions• Make tools and resources available for membersin an effort to increase agency value and success.For more information,please visitwww.napaausa.org<strong>Summer</strong> 2012issue <strong>of</strong> <strong>Exclusivefocus</strong>brought to you by the<strong>National</strong> <strong>Association</strong><strong>of</strong> Pr<strong>of</strong>essionalAllstate Agents.62 — <strong>Exclusivefocus</strong> <strong>Summer</strong> 2012
Time For A ChangeCURRENT CONTRACT-CONSLOWER COMMISSIONS-REDUCED EQUITYLACK OF PRODUCT CHOICES-CONTRACTS CHANGINGHIGHER QUOTAS-FEELING FRUSTRATEDUNAPPRECIATED-MIXED MESSAGESUNCOMPETITIVE PRICESBROKEN PROMISES- LOSING CUSTOMERS-PROSTWFG has: 200+CARRIERS HIGH COMMISSIONS IMMEDIATE EQUITY PERSONAL MARKETS COMMERCIAL MARKETS HEALTH MARKETS LIFE MARKETS INTERNAL SUPPORT TEAM COMMERCIAL TRAINING MARKETING CO-OP COMPARATIVE RATER AUTO HOME COMMERCIAL LIFE HEALTH AGENCY ADVISORY BOARD FREE WEBSITEWITH CONSUMER RATING GROUP E&O IN-HOUSE MARKETING CO.1-800-596-8934 • twfgagentsolutions.com •agentinfo@twfg.com
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