Toll Today March 2011 - TOLL Group

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Toll Australian Flood
AS MANy OF yOu WILL KNOW, JanuaRy SAW SOME OF THE woRST FLooDS anD SToRMS
AuSTrALIA HAS EVER SEEN. PArTS OF QuEEnSLanD AND ViCToRia WErE AFFECTED By
FLOOD WATErS, AND CyCLonE yaSi WHICH DESTRoyED HoMES AND CoMMuniTiES
IN FAr NOrTH QuEENSLAND. wESTERn auSTRaLia DID NOT GO uNSCATHED. IT TOO
SuFFErED TErrIBLE BuSH FiRES WHICH rIPPED THrOuGH HOMES AND BuSINESSES
OuTSIDE OF PERTH IN EArLy FEBRuaRy.
1 – 5 Floods in
Carnarvon and
Gascoyne Junction.
With over 20,000 Toll staff based in Australia, the
company has launched an appeal to support our
colleagues affected by these natural disasters.
The Toll Australian Flood Appeal will double all contributions,
matching all staff donations on a dollar for dollar basis.
The money raised will then be distributed amongst Toll
staff who have been most affected. With a number of
staff affected by these events, the funds raised will help
our colleagues to start to rebuild their lives.
The response so far has been overwhelming with many
business units and depots supporting the Toll Australian
Flood Appeal by holding events and raising cash for the
cause. Toll Dnata Airport Services in Mascot, NSW held
a fundraiser on 18 January 2011 involving a sausage sizzle
and raffle. Staff, airline clients and drivers dug deep and
raised A$726 which was then topped up with a A$200
donation from the social club, totalling A$926.
Toll Liquids completed a challenge to remain 120 days
incident free and were awarded A$5,000 from the customer
Shell. This was for the drivers’ chosen charity, which they
nominated as the Queensland Flood Appeal.
SuPPoRTinG ouR CuSToMERS
Toll Priority was heavily involved in supporting the affected
communities immediately after the event. The team was
quick to step in to send bottled drinking water to the worst
hit areas, together with sandbags to support the preparation
efforts. Toll Priority was able to establish contingency
plans to ensure banking and other businesses remained
operational. We received the following letters of thanks
from two major banks.
westpac
I wanted to let you know Westpac’s appreciation for
Toll’s support and actions over the last couple of weeks.
The Queensland Floods have been unprecedented and
your team’s efforts have allowed us to support our staff
and customers at this critical time.
Peter McCray – Head of Partnership Services,
Group Operations, The Westpac Group
Suncorp
While Suncorp group Procurement holds the Brisbane
Toll Priority team in high regard, their support over the
last weeks deserves formal recognition.
It has come to my attention that despite being personally
affected by the Brisbane floods, Julie TeRangi and Michael
Rivers worked throughout the crisis to help Suncorp work
through the movement and holding of mailbags and assisted
with an alternative for our UPSL clearance arrangement.
In our minds this level of commitment to Suncorp and our
end customers is worthy of commendation. Suncorp Group
Procurement is thankful and impressed.
Yours sincerely,
Jeff Westbrook – General Manager,
Suncorp Group Procurement
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