Toll Today March 2011 - TOLL Group

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Domestic Forwarding 16 A New Way to Sell Toll IPEC in New Zealand 1 L-R: Stephen Thomas, Branch Manager; Graeme Oliver, New Toll IPEC Driver / Sales; Elsie Dorothy, New Toll IPEC Driver / Sales; Georgie Green, Toll IPEC Supervisor Admin and Customer Services; Marshall Shears, Branch Toll IPEC Driver / Sales; Brendan Miezenbeek, New Toll IPEC Driver / Sales. To cope with the increased demand over the Christmas period, Toll IPEC in Tauranga had to call in casual drivers with vans to meet the increase of parcels into the Bay of Plenty. The drivers loved the job so much they wanted to stay on and become sales people as well as drivers for their allocated areas. The team has gone and sourced their newly branded Toll IPEC vans and trucks. To give the team the skills needed to sell Toll IPEC’s services, formal sales training has already started after working hours. The team’s enthusiasm and practical use of their newly acquired skills has already resulted in 28 leads and four new customers in less than a month. Farewell to Darryl Beckwith After more than 28 years of service, Toll Refrigerated National Operations Manager, Darryl Beckwith has retired. Darryl began working with Carpentaria Transport / QRX in February 1982 at its Rockhampton branch as the Administration Supervisor before being promoted to Branch Manager. Darryl then transferred to Brisbane in 1988, initially as Assistant Branch Manager and then worked his way up to Branch Manager. Nine years later, Darryl became the State Operations Manager for QRX. Since then, he has held the positions Toll announced the acquisition of McLaughlin Freightlines in December 2010. A specialist poultry transport business, McLaughlin Freightlines is a family run business in this rapidly expanding The area business development manager, Rob Pakes, and the Tauranga brand manager Stephen Thomas were discussing the need to hire a sales representative to support growth. However they have changed their minds since the taking on the super sales force. Both Rob and Stephen now agree that with the passion and attitude displayed by the drivers to succeed, the sales would be better suited to owner drivers who would own their areas and future income. Stephen explained the initiative as, “another exciting driving sales initiative underway”. n of National Operations / Linehaul Manager at QRX, and National Operations, Linehaul and Produce Manager with Toll Refrigerated. Darryl has seen many changes over time but has always adapted and been a major contributor to the business. We wish him all the best in his retirement. n Strengthening our Specialist Freight Capabilities with McLaughlin Acquisition sector. It services Baiada, Turi Foods, McKeys and other key players in the market. Paul Little ao commented on the deal, “McLaughlin Freightlines is a highly strategic acquisition adding strength to our existing Toll Refrigerated, Toll SPD and Toll QRX rail businesses”. The company generates annual revenue of A$20 million, and the Group expects the acquisition to be earnings per share positive in its first year. n 1
Toll remote Logistics – Changing Our Name But Keeping Our Focus PDL ToLL HaS CHanGED iTS naME To ToLL REMoTE LoGiSTiCS As the remote logistics specialists of the Toll Group, our new name reflects both who we are and what we do. Although our name is changing, our focus remains the same. We provide complete logistics solutions to mining, peacekeeping and government organisations operating in remote and challenging locations. We also provide rapid response logistics in humanitarian and emergency situations. Our complete logistics solutions encompass the entire scope of logistics support – from remote supply chain and catering, through to helicopters and hospitals. Toll Remote Logistics has a range of established operations throughout the Asia Pacific and is a growing force in Africa and the Middle East. a SnaPSHoT oF ouR CuRREnT oPERaTionS: australian Defence Force Peacekeeping Contingent in Timor Leste Complete camp support solution for 1,400–3,000 peacekeepers: n Procurement and remote supply chain n Rotary and remote aviation support n Medical, surgical and health services. BHP Billiton, mining exploration camp support in Zambia and Ethiopia Construction and management of mobile mining exploration camps: n Mobile and temporary camp construction n Camp management n Medical and AME services n Supply chain and subcontractor management. international Peacekeeping operations in Central africa Providing fuel distribution solutions to some of the world’s most challenging locations: n Supply of 2.5 million litres of fuel per month to remote locations n Management of geographically diverse and challenging supply chain n End-to-end supply chain solution. australian Federal Police Peacekeeping Personnel in Solomon islands Remote aviation and helicopter support services in Solomon Islands: n 24/7 helicopter support services n Emergency medical evacuation n Personnel movement. naval Ships’ Husbanding, asia Pacific Temporary supply chain solutions to support naval vessels visiting remote ports throughout Asia Pacific region: n Procurement and supply chain n Environmentally sound waste management and disposal n Liaison with local authorities. attorney General’s office Airport management and ground handling services on Christmas and Cocos Islands: n Airport management n Ground handling n Security and administration. Global Resources Being part of Toll Global Resources enables us to provide complete end-to-end solutions that connect the remote locations we work in with the rest of the Toll network. We work with Toll Mining, Toll Energy and Toll Offshore Petroleum Services to customise support solutions specifically for each customer. We then work closely with Toll Marine Logistics and Toll Global Forwarding to create complete supply chain, distribution and freight forwarding solutions. n Toll Today March – May 2011 17
Page 1 and 2: tolltoday Toll Wins ‘Asia’s Bes
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Page 9 and 10: 6 7 8 9 Toll Express Projects Team
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Page 19 and 20: 2 Executives visit the Barrow Islan
Page 21 and 22: 1 Toll Japan Operations Team Under
Page 23 and 24: Facility in Hazelmere HaZELMERE WA
Page 25 and 26: 2 Air New Zealand Honours Toll Glob
Page 27 and 28: German Team Boosted with New Sales
Page 29 and 30: Toll Welcomes 750th Kenworth Truck
Page 31 and 32: ate Fuels of the Future: Toll’s S
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Page 35 and 36: Doing Business in the Fast Lane Tak
Page 37 and 38: Toll remote Logistics recognised fo
Page 39 and 40: Teamwork Puts Smiles on Children’
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Page 43 and 44: Staff Milestones CLUB 10 Adrian Mic

Toll Today March 2011 - TOLL Group

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